2000 Ford Windstar Complaint Log

2000 FORD WINDSTAR, THE CONTROL ARM FRONT PASSENGER SIDE DETACHED FROM THE FRAME WHILE MY WIFE WAS DRIVING TO WORK ON 11/19/10. LUCKILY THERE WERE NO OTHER CARS COMING OR SHE WOULD HAVE HIT THEM HEAD ON. ALL VEHICLE CONTROLS WERE LOST; NO STEERING , NO TRANSMISSION DRIVE TRAIN. THE VEHICLE SWERVED OUT OF CONTROL UNTIL LUCKILY, THE VEHICLE STOPPED PARTLY ON THE SIDE OF THE ROAD. THE VEHICLE HAD TO BE TOWED. I ALSO NOTICED A HOLE IN THE REAR AXLE WHICH THERE IS A RECALL FOR. THE VEHICLE OBVIOUSLY CANNOT BE DRIVEN AND I AM UNSURE IF THE TRANSMISSION IS DAMAGED DUE TO THE DRIVE AXLE BEING PULLED OUT OF IT. *TR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE HAVING THE TIRES ROTATED, THE CONTACT NOTICED THAT THE SUB FRAME ON THE FRONT PASSENGER SIDE OF THE VEHICLE WAS COVERED WITH RUST AND NEARLY CRACKED. THE VEHICLE WAS NOT INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 95000.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ABS AND BRAKE LIGHTS ON THE BATTERY DIED. WHILE THE CONTACT TRIED TO REPLACE THE BATTERY, SHE NOTICED THAT THE BATTERY CABLES MELTED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE ABS LIGHT STAYED ON WHICH CAUSED THE CABLE TO MELT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR A FRACTURED AXLE, RECALL 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CONTACT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 2011. THE VEHICLE HAD NOT BEEN REPAIRED.

RECALL # ID 10S13 REAR AXLE INSPECTION AND AXEL ON WINDSTAR 2001 MY HUSBAND FIRST NOTICED THE REAR AXEL CRACKED IN TWO PIECES AND TOOK THE CAR TO OUR MECHANIC WHO VERIFIED THE CRACKS AND HE SAID HE NEVER RECEIVED A NOTICE OF RECALL ON THE WINDSTARS. WE RECEIVED NOTICE IN OCTOBER AN CAR WAS DUE FOR INSPECTION IN NOVEMBER. THE FORD DEALER SAID IT WAS A SAFETY PROBLEM AND WE COULD NOT DRIVE THE CAR OFF THE LOT. DEALER SAID IT COULD TAKE THREE TO FOUR MONTHS TO GET THE PART AND REPAIR THE WINDSTAR. WE ARE STILL WAITING FOR THE REAR AXEL TO BE REPAIRED AND FORD WAS AWARE OF THE PROBLEM IN 2002 AND FAILURE TO RECALL EARLIER THEY STILL DO NOT HAVE PARTS FOR THE WINDSTAR. WITH A SAFETY CONCERN WHY THE INSPECTION STATIONS WERE NOT AWARE OF THE RECALLS ON THE WINDSTARS AND DRIVERS LIKE ME WERE DRIVING A CRACKED REAR AXEL UNKNOWN PERIOD OF TIME. *TR

WE PURCHASED OUR 2000 FORD WINDSTAR VAN IN LATE SEPTEMBER, 2010. WITHIN THE PAST MONTH, BEGINNING IN MID NOVEMBER, WE NOTICED A MOANING AND/OR GRINDING SOUND WHEN TURNING THE STEERING WHEEL. I HAVE READ MANY SIMILAR COMPLAINTS ONLINE AND PEOPLE MENTIONING THAT THEY LOST CONTROL OF THEIR STEERING EVENTUALLY AND THIS WORRIES ME, AS WE JUST PURCHASED THIS USED WINDSTAR WHEN OUR PREVIOUS VEHICLE WAS TOTALED IN A NEARLY FATAL ACCIDENT. I AM CONCERNED FOR MY FAMILY'S SAFETY, WHICH INCLUDES 2 YOUNG CHILDREN. I HOPE FORD TAKES NOTICE OF THESE MANY COMPLAINTS AND STOP PUTTING THE LIVES OF MANY IN POTENTIAL DANGER. I DRIVE OVER A WATERWAY BRIDGE, EACH AND EVERY DAY AND IF THIS IS A SAFETY HAZARD, I WOULD LIKE TO HAVE IT ADDRESSED. I WOULD LIKE MY VEHICLE RECALLED FOR THE SAKE OF MY FAMILY'S SAFETY. *TR

I BOUGHT MY 2000 FORD WINDSTAR THROUGH A PRIVATE SALE. WHEN I GOT THE VAN I HAD IT INSPECTED AND IT PASSED INSPECTION. ABOUT A MONTH LATER WE HEARD A NOISE IN THE FRONT END AND THE STEERING BECAME SHAKY. THEN ABOUT A MONTH AFTER THAT MY HUSBAND WAS PULLING OUT OF THE DRIVEWAY AND THEY HEARD A LOUD BANG. HE PULLED OVER AND WHEN MY DAD LOOKED UNDER THE CAR HE SAW A CRACK IN THE SUB FRAME. *TR

AFTER RECEIVING INFO ABOUT THE POTENTIAL OF A REAR AXLE DEFECT I BROUGHT MY 2000 FORD WINDSTAR TO MY LOCAL DEALER. UPON INSPECTION I WAS TOLD I WOULD NOT BE ALLOWED TO DRIVE MY VEHICLE OFF THE LOT. THE REAR AXLE WAS CRACKED. I FEEL VERY FORTUNATE THAT I WAS NOT IN AN ACCIDENT OR THAT I DID NOT CAUSE AN ACCIDENT. FORD NOW ONLY WANTS TO COVER A SMALL RENTAL CAR BUT NOT A MINIVAN. THERE IS A REASON I HAD A MINIVAN! I NEED THE SEATS! FORD SAYS THEY UNDERSTAND MY CONCERN YET THEY OFFER NO SOLUTION OTHER THAN CORPORATE IS LOOKING INTO YOUR CONCERN! NO OWNER SHOULD HAVE ANY OUT OF POCKET EXPENSE DUE TO THIS RECALL. THERE SHOULD BE A URGENT LETTER SENT TO EVERY OWNER OF THIS CAR SAYING BRING TO A DEALER IMMEDIATELY. THE RISK IS TOO GREAT! *TR

2000 WINDSTAR 96K MILES ? OWNED SINCE 2002 ? JUST TOOK MY CAR IN TODAY FOR THE BRAKE LINE POTENTIALLY CAUSING FIRES RECALL AND ANOTHER RECALL, THE DEALERSHIP(TOWN AND COUNTRY FORD, EVANSVILLE, IN) DIDN'T FIX EITHER RECALL I TOOK THE VAN IN FOR, BUT THEY TOLD ME THAT MY REAR AXLE WAS CRACKED ( I HAVEN'T RECEIVED THAT RECALL LETTER YET), THE THING THAT REALLY IS PAINFUL IS THAT I PUT A NEW TRANNY IN LAST WEEK TO THE TUNE OF $3,200, THE SERVICE MANAGER TOLD ME HE WOULD GIVE ME KBB VALUE OF $3,600, HAD I ACTUALLY KNOWN ABOUT THE RECALL IN A TIMELY MANNER, THEN I WOULDN?T HAVE JUST PUT A NEW TRANSMISSION IN, THE DEALERSHIP WILL NOT RELEASE THE VEHICLE TO ME. *TR

2000 FORD WINDSTAR LX 95,000 MILES. REAR AXLE IS CRACKED. RIGHT REAR SUBFRAME IS COMPLETELY RUSTED THROUGH WHERE IT MOUNTS TO THE FRAME. BOTH PARTS ARE READY TO FAIL AND COULD HAVE RESULTED IN INJURY OR DEATH. PLEASE RECALL THE WINDSTAR FOR THE RUSTED SUBFRAMES BEFORE PEOPLE START GETTING HURT. IT IS A REAL PROBLEM AND YOU WILL RECEIVE MANY MORE COMPLAINTS. THAT NONSENSE FORD IS SPOUTING ABOUT RUST IS NORMAL ON VEHICLES OF THIS AGE IS NOT GOING TO FLY. BODY RUST IS NORMAL IN THE "SALT BELT", FRAMES AND AXLES RUSTING TO THE POINT OF BREAKING IS NOT. I BOUGHT A WINDSTAR FOR IT'S FIVE STAR CRASH RATING. I THOUGHT IT WOULD KEEP MY FAMILY SAFE! *TR

I OWN A 2000 FORD WINDSTAR, AND HAD THE WATER PUMP BREAK RECENTLY. WHEN THE MECHANIC PUT THE VEHICLE ON THE HOIST HE NOTICED A LARGE DEGREE OF RUSTING AND SEPARATION ON THE SUBFRAME CONNECTING TO THE CONTROL ARM. THIS ISSUE NEEDS TO BE REPAIRED BEFORE THE VEHICLE CAN BE DRIVEN AGAIN AS IT IS A MAJOR SAFETY CONCERN - AS PER THE MECHANIC. *TR

2000 FORD WINDSTAR DETECTED FRONT END SUBFRAME CORROSION AND NEEDS TO BE REPLACED. HOW LONG WILL THE INVESTIGATION TAKE? WILL I BE REIMBURSED FOR REPAIR IF THERE IS A RECALL? *TR

WE WERE TRAVELING DOWN THE HIGHWAY WHEN CAR STARTED TO FLOAT SIDE TO SIDE. SOMETHING WAS NOT RIGHT SO I SLOWED DOWN. IT SEEMED TO BE MANAGEABLE BUT STILL FELT SOMETHING WAS NOT RIGHT. WE PULLED OFF TO THE NEAREST GAS STATION ONLY TO REALIZE THAT THE FRONT RIGHT TIRE HAD BEEN CHEWED UP AND WAS NOW FLAT. THE LEFT TIRE ALSO HAD SLIGHT WEAR MARKS. THIS WAS UPSETTING SINCE THE TIRES WERE ONLY 5 MONTHS OLD AND I HAD THE DEALERSHIP DO A FULL ALIGNMENT. WHEN TAKING IT BACK TO THE DEALERSHIP AND AN INSPECTION OF THE VEHICLE, HE INFORMED US THAT WE WERE VERY LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. WHILE IT WAS ON THE LIFT HE SHOWED US THAT ONE SECTION OF THE SUB-FRAME (ENGINE CARRIAGE) WAS TOTALLY SEVERED.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR AXLE SUDDENLY DETACHED FROM THE VEHICLE WITHOUT WARNING. SEVERAL HOURS PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE REAR END OF THE VEHICLE SWAYED BACK AND FORTH. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY). IN 2010, THE REAR AXLE WAS REPAIRED UNDER A MANUFACTURER'S VOLUNTARY RECALL. AFTER THE MOST RECENT RECALL REMEDY REPAIR WAS PERFORMED, THE REAR END OF THE VEHICLE WOULD SWAY BACK AND FORTH WHENEVER THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 03/05/12*LJ

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE HAVING THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER FOR AN UNRELATED FAILURE, THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 154,439.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT WAS DRIVING 35 MPH, THE VEHICLE SUDDENLY STOPPED MOVING FORWARD. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A GEAR IN THE TRANSMISSION NEEDED TO BE REPLACED; THE PART HAD BEEN RE-ENGINEERED AS IT WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000. THE CRUISE CONTROL MODULE AND WHEEL BEARINGS HAD TO BE REPLACED. UPDATED 05/23/11

I BROUGHT MY FORD WINDSTAR IN TO THE DEALERS BECAUSE OF THE REAR AXLE RECALL. I HAD THEM INSPECT THE SUBFRAME WHILE IT WAS ON THE LIFT, AND THEY DISCOVERED THAT NOT ONLY WAS MY REAR AXLE BROKEN, BUT MY SUBFRAME IS SEPARATED AS WELL. (ALONG WITH THE CAR HAVING AN EXHAUST LEAK). AS MUCH AS I APPRECIATE THE REPAIR AND RENTAL FROM FORD FOR THE AXLE, THE REMAINING REPAIRS WILL COST ME AS MUCH AS THE CAR IS WORTH. THIS CAR HAS ONLY 75000 MILES ON IT, AND IS GARAGE KEPT. THE SUBFRAME PROBLEMS NEED TO BE ADDRESS BY FORD IMMEDIATELY. THIS IS GOING TO GET SOMEONE KILLED. *TR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER; HOWEVER, APPROXIMATELY FOUR MONTHS LATER THE VEHICLE WAS STILL IN POSSESSION OF THE AUTHORIZED DEALER AWAITING REPAIRS. THE CONTACT WAS TOLD THAT THE REPAIR PARTS WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 126,000.

2000 FORD WINDSTAR HAS A DEFECTIVE REAR AXLE. IT HAS A HOLE RESULTING FROM RUSTING FROM THE INSIDE OUT. *TR

THE ABS WARNING LIGHT ON MY 2000 FORD WINDSTAR VAN HAS BEEN COMING ON INTERMITTENTLY AND STAYING ON FOR SOME PERIOD OF TIME (I.E., YEARS). REPORTED THIS SEVERAL TIMES TO THE LOCAL FORD DEALERSHIP AND THEY ACKNOWLEDGE THAT THE LIGHT IS ON, BUT CAN NEVER FIGURE OUT THE APPROPRIATE DIAGNOSTICS AS TO WHAT IS WRONG WITH THE SENSORS OR THE ABS SYSTEM AND THEY HAVE BEEN UNWILLING TO REPLACE ANYTHING. EVEN DURING THE LAST RECALL (CRUISE CONTROL WIRING HARNESS ISSUE) THE MECHANICS AT SHULTS FORD OF WEXFORD, PA ADMITTED THAT THE LIGHT WAS ON AND WOULDN'T GO OFF, AND THAT THEY DIDN'T KNOW WHY, BUT THEY MADE NO ATTEMPT TO REPLACE IT. LATELY, MY LIGHT HAS BEEN LIT UP MORE CONSTANTLY AND IT SEEMS TO ME THAT THE BRAKING DISTANCES ARE GENERALLY LONGER. I CANNOT ASCERTAIN IF THE ABS SYSTEM IS EVEN ENGAGING OR NOT, BUT IT SEEMS THAT FORD IS REALLY NOT TOO INTERESTED IN THIS PROBLEM. I RECENTLY APPLIED THE BRAKES DURING A LIGHT RAIN IN WHICH THE ROAD WAS SLICK FROM OIL/GRIME BECAUSE IT HAD NOT RAINED IN SOME TIME, AND I HEARD NO EVIDENCE OF THE NORMAL SOUND OF THE ABS SYSTEM. I WANTED TO SUBMIT THIS TO NHTSA SO THAT AT LEAST THIS WILL BE DOCUMENTED IN CASE I GET INTO A SERIOUS CRASH AS A RESULT OF A FAULTY ABS SYSTEM OR ABS SENSORS. *TR

I TOOK MY 2000 FORD WINDSTAR VIN [XXX] FOR THE CURRENT RECALL ON THE REAR AXLE. THE MECHANIC TOLD ME THE RIGHT PASSENGER SIDE SUB FRAME WAS CORRODED AND DISINTEGRATING TO THE EXTENT THAT IS CRUMBLING AND THE ENGINE WOULD FALL TO THE GROUND POTENTIAL KILLING ME, PASSENGERS AND SOME ONE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING DOWN THE ROAD DOING 90KM WHEN I HEARD A LARGE BANG AND LOST ALL CONTROL OF MY VAN. I VEHICLE CAME TO REST AT THE EDGE OF A STEEP DITCH. APPARENTLY THE SUBFRAME ON IT HAD ROTTED CAUSING THE RIGHT CONTROL ARM TO BREAK, WHICH IN TURN TORE THE AXEL FROM THE TRANSMISSION CAUSING THE TRANSMISSION FLUID TO LEAK EVERYWHERE. AS WELL VERY LIKELY CAUSING TRANSMISSION ISSUES. *TR

AT OUR INSPECTION RENEWAL APPOINTMENT, THE MECHANIC SAID FRONT SUBFRAME OF OUR 2000 FORD WINDSTAR LX WAS CRACKED AND RUSTED OUT, VEHICLE WAS VERY UNSAFE TO DRIVE, AND COULD GIVE OUT AT ANY MOMENT. OBVIOUISLY THE VEHICLE DID NOT PASS THE INSPECTION. AT RECALL APPOINTMENT AT LOCAL DEALERSHIP REGARDING THE REAR AXLE, MY WIFE EXPRESSED CONCERN OVER THE SUBFRAME AS WELL, AND EMPLOYEES THERE BRUSHED OFF HER INQUIRIES AS "UNRELATED" TO THE OTHER SUSPENSION PROBLEM. SHE ALSO QUESTIONED THEM ABOUT ANY PAST RECALLS ON OUR VEHICLE AND WAS ASSURED THAT THERE WERE NOT, EVEN THOUGH AFTER RESEARCHING THIS QUESTION WE FOUND THAT THERE WERE IN FACT OTHER RECALLS ON THE WINDSTAR.

DURING THE REPLACEMENT OF THE POWER STEERING UNIT, TIE ROD ENDS, AND RACK ASSEMBLY, THE MECHANIC, [XXX], FROM STONE'S AUTO SERVICE, INC., LOCATED AT 350 NORTH MAIN ST.; MIAMISBURG, OHIO 45342. THEIR TELEPHONE NUMBER IS (937) 866-3674, NOTICED EXCESSIVE RUST DETERIORATION OF THE FRONT SUBFRAME OF THE VEHICLE. THE MECHANIC STATED, ON THE INVOICE STATEMENT, THE FRONT FRAME IS UNSAFE. HE RECOMMENDED WE NOT DRIVE THE VEHICLE BECAUSE IT IS UNSAFE, DUE TO THE RUSTED FRONT SUBFRAME. WE WERE TOLD THE ENTIRE FRONT SUBFRAME COULD FALL OFF AT ANYTIME. THE MECHANIC SUGGESTED WE TAKE THE VEHICLE TO THE DEALER WHERE WE PURCHASED THE VEHICLE, WHICH IS INTERSTATE FORD, INC. THE DEALERSHIP IS LOCATED AT: 125 ALEXANDERSVILLE ROAD; MIAMISBURG, OHIO 45342. THE PHONE NUMBER FOR THE DEALERSHIP IS (937) 866-1737. WE TOOK THE VEHICLE TO INTERSTATE FORD, INC., WHICH THEIR MECHANIC INSPECTED THE VEHICLE AND ADVISED US NOT TO DRIVE THE VEHICLE, BECAUSE THE VEHICLE IS UNSAFE. IN FACT, THE OWNER OF INTERSTATE FORD, INC., CHUCK GEORGE SAID THIS VEHICLE IS UNSAFE TO DRIVE. HE ADVISED US, FORD HAS NOT HAD ANY 'RECALL' FOR RUSTING SUBFRAME IN THE FRONT END OF THE WINDSTAR VEHICLE. ALTHOUGH, MR. GEORGE DID TELL US THAT FORD HAS ISSUED A RECALL FOR FORD WINDSTAR VEHICLES DUE TO RUSTING SUBFRAME OF THE VEHICLE'S BACK SUBFRAME. MR. GEORGE PROVIDED US A QUOTE OF $1,533.05, TO REPAIR THE FRONT SUBFRAME RUSTING MATTER. WE HAVE SINCE HAD THE REPAIR COMPLETED AND PAID THE BILL OF $1,533.05 TO INTERSTATE FORD, INC. WE ARE IDENTIFIED AS CUSTOMER NUMBER 30231 AT INTERSTATE FORD, INC. CONNIE A. LIPSCOMB IS THE ADVISOR, WHO WORKED DIRECTLY ON THIS ISSUE. THIS WAS COMPLETED AND PAID ON OCTOBER 28, 2010. PLEASE BE NOTIFIED, I HAVE 3 PHOTOS, TAKEN BY [XXX], AT THE FORD DEALERSHIP, OF THE RUSTED SUBFRAME. EMAIL ME REQUESTING THE PHOTOS AND ADVISE ME INSTRUCTIONS TO ATTACH THE PHOTOS AND WHERE TO EMAIL THEM AND TO WHO'S ATTENTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

I WAS DRIVING 55MPH ON DIXIE HIGHWAY IN GROVELAND TWP., MI. MY MOUNTING BRACKET THAT IS A FACTORY WELD TO THE ENGINE CRADLE BROKE AWAY FROM THE ENGINE CRADLE AND PULLED MY DRIVE SHAFT OUT OF THE TRANSMISSION. THIS IS ON A 2000 FORD WINDSTAR. THE WELD BROKE DUE TO CORROSION FROM SALT EATING AWAY THE WELD ITSELF. MY VEHICLE IS UNDRIVABLE, LUCKILY NO ONE WAS HURT. I HAD MYSELF AND MY 3 CHILDREN UNDER THE AGE OF 7 IN THE VEHICLE AT THE TIME OF THE INCIDENT. FORD MOTOR COMPANY IS TELLING ME THAT THERE IS NOT A RECALL ON MY VEHICLE AND THAT THEY WILL NOT PAY TO TOW IT TO THE DEALERSHIP OR TO FIX IT. I AM APPALLED BY THIS. THIS IS CLEARLY A DESIGN DEFECT AND NOT MY RESPONSIBILITY TO FIX. THE DETROIT FREE PRESS HAD AN ARTICLE ON THIS VERY PROBLEM ON DECEMBER 23, 2010. IT STATED THERE HAVE ALREADY BEEN OVER 300 CLAIMS OF MY NATURE. THE ARTICLE STATED THIS ORGANIZATION WAS INVESTIGATING THIS MATTER. I ASK FOR ANY HELP YOU CAN GIVE ME IN GETTING FORD TO FIX MY VEHICLE. *TR

MY 2000 FORD WINDSTAR IS AT JOHN LANCE FORD IN WESTLAKE OHIO FOR THE REAR AXLE RECALL. THEY OFFERED ME A BUYOUT . THE THING IS I CAN'T AFFORD A NEW CAR AND THE PAYMENTS THAT COME WITH IT. I WAS VERY HAPPY MY WINDSTAR WAS FINALLY PAID OFF. NOW I HEAR THAT THERE IS A NEW RECALL OUT FROM LAST WEEK FOR A NEW REASON. SO NOW I HAVE BEEN WITH A REPLACEMENT CAR ( PROVIDED BY FORD) FOR 4-5 MONTHS ALREADY. WHO IN THE MEAN TIME IS STARTING MY VAN FROM TIME TO TIME THROUGH THIS BRUTAL WINTER ? WILL I EVER GET MY VAN BACK AND IF SO WILL IT BE " DRIVER READY?" I REALLY WOULD LOVE A NEW AUTO AND THOUGH THE OFFER FOR THE VAN IS MORE THEN THE BLUE BOOK IT IS NOT ENOUGH. WHAT IS THE STATUS OF MY VAN REPAIR AND WHO SHOULD I CALL TO SERVICE THIS LOANER CAR AS I FEEL IT NOW NEEDS SOME MAINTENANCE? AND FEEDBACK WOULD BE GREATLY APPRECIATED . I HAVE A FEELING THAT THE VAN IS NOT REPAIRABLE AND THIS HAS BEEN A VERY LOG INCONVENIENCE YOURS TRULY *TR

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE VEHICLE WAS EXAMINED BY A LOCAL MECHANIC THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME WAS BEGINNING TO RUST. PRIOR TO THE EXAMINATION THE CONTACT HAD THE REAR AXLE REPAIRED DUE TO RUST. THE SUB FRAME WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 53000.

WHILE DRIVING DOWN THE ROAD MY REAR AXLE SNAPPED IN HALF CAUSING ME TO SLIDE SUDDENLY. I PHONED A LOCAL FORD DEALERSHIP AND WAS INFORMED THAT FORD HAS A RECALL ON THE WINDSTAR (MINE IS A 2000). WHY IS FORD NOT SENDING OUT WORD TO PEOPLE, MY FAMILY COULD HAVE BEEN INJURED OR KILLED. *TR

HAD THE FRONT SUB FRAMED CHECKED. IT IS BADLY RUSTED AND FOUND NOW TO BE UNSAFE AND NEEDS A NEW SUB FRAME TO HOLD FRONT END TOGETHER. WE FIRST HAD THIS VAN IS BUFFALO THAN NEBRASKA. WE NOW LIVE IN FLORIDA. *TR

THE SUBFRAME, LOCATED AT THE FRONT UNDERSIDE OF THE 2000 WINDSTAR, IS SUPPOSED TO HELP KEEP THE ENGINE AND OTHER INTEGRAL PARTS OF THE WINDSTAR IN PLACE AND STABLE. IT HAS BEEN COMPROMISED ON THIS VEHICLE WITH 185,000 MILES, AND BROKE DURING A TURN INTO A PARK AFTER CHURCH ON THE AFOREMENTIONED DATE (10-10-10). FORTUNATELY THE RESULTS WERE NOT DEADLY BUT COULD HAVE BEEN IF WE WERE DRIVING ON THE INTERSTATE WHICH WE FREQUENTLY DO. WHAT HAPPENED WAS A DETACHMENT OF THE DRIVE AXLE (HALF SHAFT) FROM THE TRANSMISSION, WHICH OCCURRED WHEN THE LOWER CONTROL ARM MOUNT SEPARATED AND CAUSED THE WHEEL TO PULL FREE FROM THE DRIVE AXLE. FURTHERMORE THERE WERE NO WARNINGS PRIOR TO ANY OF THE AFOREMENTIONED FAILURES. THE AREA OF THE SUBFRAME AFFECTED BY THIS CORROSION IS LOCATED ON THE PASSENGER SIDE WHERE IT ATTACHES TO THE LOWER CONTROL ARM. THIS IS THE FIRST TIME IT HAS OCCURRED. THIS VEHICLE WAS TOWED TO TPS TRANSMISSION IN TOLEDO OH AND IS BEING REPAIRED. THE SUB FRAME IS BEING REPLACED AND I WILL ASK THAT THE OLD PART BE RETURNED. IN THE MEANTIME WHAT IS GOING TO BE DONE WITH THIS OBVIOUS GROWING PROBLEM? *TR

I OWN A 2000 FORD WINDSTAR. I HAVE RECENTLY HAD MY ABS BRAKE LIGHT GO ON AND STAY ON, ALONG WITH MY TRACTION CONTROL LIGHT ALSO STAYING ON AND FINALLY, MY SPEEDOMETER NO LONGER WORKS ABOVE 40 KM PER HOUR. ALL OF THESE HAPPENED EXACTLY THE SAME TIME. I TOOK IT INTO FORD AND THEY ARE SAYING I NEED A NEW ABS MODULE BUT AFTER READING ABOUT THEIR ABS RECALL ISSUES AND MUCH WRITTEN ABOUT HOW THIS PROBLEM IS VERY COMMON, I AM INCLINED TO THINK FORD SHOULD FIX THIS PROBLEM. HENCE MY COMPLAINT TO YOU GUYS. *TR

ABS LIGHT ON INTERMITTENTLY. INSTRUMENT PANEL GAUGES ERRATIC SOMETIMES. CRUISE CONTROL NOT FUNCTIONAL AT TIMES. *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STARTED THE VEHICLE AND WENT BACK INTO HER HOUSE WHILE THE VEHICLE ENGINE CONTINUED RUNNING. THE CONTACT STATED THAT SHE HEARD A LOUD, REVVING NOISE AND PROCEEDED TO TURN THE VEHICLE OFF. SHE THEN NOTICED SMOKE EMITTING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IN A MATTER OF SECONDS, THE FRONT END OF THE VEHICLE WAS DESTROYED FROM THE FLAMES. THE ENTIRE VEHICLE WAS IN FLAMES AND BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS AVAILABLE. THE CONTACT STATED THAT THERE WAS SLIGHT DAMAGE TO HER RESIDENTIAL GARAGE AND THE VENT AND RUBBER SEALS WERE MELTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE PARTS NEEDED FRO THE RECALL REPAIR WERE NOT READILY AVAILABLE AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT ON NUMEROUS OCCASIONS THAT THEY COULD NOT DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. A FAILURE DID NOT EXIST. THE CURRENT MILEAGE WAS 137,000.

TL*THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE LOWER CONTROL ARM BROKE WHICH CAUSED A LOSS OF CONTROL OF THE VEHICLE. THE CONTACT SUFFERED BACK PAINS DUE TO THE LOSS OF CONTROL. THE CONTACT PULLED OVER AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

WHILE REPLACING THE STEERING GEAR, WE WERE REMOVING SUBFRAME MOUNTING BOLT WHEN WE FOUND THE TOP OF THE SUBFRAME ON THE PASSENGER SIDE TO BE COMPLETED RUSTED THROUGH WITH A LARGE HOLE. THERE WERE ALSO CRACKS DOWN THE SIDE OF THE SUBFRAME WITH VERY LITTLE HOLDING IT TOGETHER. IT WAS DETERMINED TO BE UNDRIVABLE AND UNABLE TO PASS VEHICLE INSPECTION REQUIRED BY THE STATE. *TR

2000 FORD WINDSTAR LOSS OF VEHICLE CONTROL (STEERING) WITHOUT WARNING ON A PROPERLY MAINTAINED VEHICLE. RIGHT "A: FRAME DETACHED, WELDS AND METAL PULLED APART ON REAR TIE POINT. THIS CAUSED LOSS OF VEHICLE CONTROL WITH NO WARNING AT 55 MPH. PULLED ME OFF THE ROAD TO RIGHT, (ABOUT 10 FEET) WHEN LEFT FRONT TIRE AGAIN HIT PAVEMENT I WAS PULLED ACROSS THE ON COMING LANE - REGAINED CONTROL AND COASTED PARTLY OFF THE ROAD ON THE RIGHT. THIS IS A PART THAT SHOULD NEVER FAIL. IT IS NOT A NORMALLY SERVICEABLE PART. I COULD HAVE BEEN KILLED OR HAVE CAUSED INJURY TO SOMEONE ELSE, LUCK WAS WITH ME OR I WOULD NOT BE WRITING THIS! IT WAS ON A FAIRLY BUSY STATE ROUTE. *TR

I WAS TRAVELING ON THE CHICAGO INTERSTATE I-290 AT AROUND 3:30 AM WHEN MY REAR AXEL SNAPPED ON MY 2000 FORD WINDSTAR MINIVAN. THE INCIDENT OCCURRED ON THE MORNING OF SEPTEMBER 27TH, 2010 ON A CLEAR DAY WITH IDEAL ROAD CONDITIONS BUT IN A LONG TERM CONSTRUCTION ZONE. I WAS TRAVELING ABOUT 45 MILES PER HOUR AND IN LIGHT TRAFFIC WHEN THE AXEL SNAPPED ON THE PASSENGERS SIDE CAUSING ME TO JERK VIOLENTLY TO THE RIGHT AND THROUGH CONSTRUCTION BARRIERS INTO AN OPEN LANE AND ONTO THE SHOULDER A SHORT DISTANCE LATER. ANY OTHER TIME, THIS COULD HAVE BEEN TRAGIC BUT GIVEN THE EARLY HOUR OF MY TRAVEL TO WORK AND THE REDUCED SPEEDS DUE TO ONGOING CONSTRUCTION I WAS ABLE TO CONTROL THE VIOLENT MOVEMENT TO THE RIGHT WITHOUT INJURY OR MISHAP. THE CAR WAS TOWED A SHORT TIME LATER TO A LOCAL REPAIR SHOP AND I SEARCHED FOR INFORMATION ON BROKEN AXLES AND WINDSTARS I FOUND THE INFORMATION ON THE FORD RECALL. A LOCAL DEALER PAID FOR TOWING TO THEIR LOT, AND ARRANGED FOR A LONG-TERM LOANER VEHICLE AND FOR VEHICLE RENTAL INSURANCE. THE CAR WAS MAINTAINED IN A REGULAR FASHION BUT WAS 10 YEARS OLD AND HAD 184 THOUSAND REAL MILES ON THE ODOMETER. IT REMAINS AT THE FORD DEALER IN ELMHURST, ILLINOIS AWAITING WORD FROM FORD MOTOR COMPANY ON ANY REPAIR OR REPLACEMENT DISCUSSIONS. NO OFFERS OF CORRECTION, REPAIR, OR REPLACEMENT HAVE BEEN MADE TO THIS TIME, OCTOBER 20TH, 2010 BEST REGARDS, *TR

MY 2000 FORD WINDSTAR JUST DIED AS I WAS PULLING INTO THE DRIVEWAY TODAY 9/26/2010. THE CAR WONT MOVE FORWARD IN DRIVE, BUT GOES BACKWARDS IN REVERSE. FOR THE LAST FEW YEARS ITS BEEN JERKING AND RACING AND I CALLED FORD AND TOLD THEM ABOUT IT. THEY SAID THE JERKING WHEN YOU SHIFT IS NORMAL. I TOOK THE VEHICLE TO THE DALE JARRET FORD IN CHARLOTTE NC TO SERVICE ANOTHER RECALL AND I MENTIONED ABOUT THE JERKING WHEN YOU SHIFT AND THE NEEDLES FLIPPING OUT. HE SAID THAT HIS WIFE'S CAR HAD SIMILAR ISSUES AND IT WAS THE ALTERNATOR. THE SALESMAN SHIFTED THE GEAR UP AND DOWN AND SAID IT WAS DEFINETELY THE ALTERNATOR AND IT WOULD COST $350 TO FIX. I TOOK IT TO ANOTHER PLACE THAT SAID THE ALTERNATOR WAS FINE, IT WAS THE CLUSTER THAT MADE THE NEEDLES FLIP OUT. NICE GOIN' FORD GUY!! THE OVERDRIVE LIGHT HAD BEEN FLICKERING SINCE SATURDAY MORNING AND BY SUNDAY AFTERNOON, THE TRANSMISSION LOOKS LIKE IT IS FRIED. PLEASE LET ME KNOW IF THERE IS A RECALL OR ANY OTHER OPTIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FORD WINDSTAR 2000 ABS LIGHT CAME ON. READING THE CODES SAID C1185 POWER RELAY FAILURE. HAPPENS FREQUENTLY OVER THE LAST 9 MONTHS, GETS WORSE WHEN IT IS HOT. RESTART OF THE VEHICLE CLEARS THE LIGHT, BUT IT EVENTUALLY WILL COME ON UNEXPECTEDLY. *TR

WHILE DRIVING MY FORD WINDSTAR 2000 ON A HIGHWAY IN MARYLAND WITH MY FAMILY, THE VEHICLE BECAME UNCONTROLLABLE AND SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. THERE WAS ALSO THE SMELL OF BURNT RUBBER. UPON CHECKING WE REALIZED THAT THE REAR WHEELS WERE INCLINED INWARD. A SUBSEQUENT CHECK UNDER THE VEHICLE REVEALED THAT THE REAR BEAM WAS BROKEN. I HAVE ORDERED A REPLACEMENT REAR BEAM . *TR

SUBFRAME AT RIGHT CONNECTION RUSTED THROUGH. SEE NHTSA ACTION NUMBER: PE10026, VEHICLE IN MICHIGAN (SALT BELT STATE). ITS TERRIBLE THAT I NEED TO PAY TO HAVE THIS REPAIRED WHEN THEY MAY BE FORCED TO FIX THIS FOR FREE SOON! *TR

CORROSION FAILURE OF RIGHT FRONT PASSENGER SUBFRAME OF 2000 FORD WINDSTAR. *TR

FORD WINDSTAR 2000 CAR SAFETY PROBLEM WAS REPORTED ON SEPTEMBER 9 2010, HAD A PROBLEM WITH THE VEHICLE SUDDENLY ACCELERATING. MY WIFE HAD BACKED OUR 2000 WINDSTAR SEL OUT OF THE GARAGE SO WE COULD SWEEP OUT THE GARAGE. THE CAR HAD SAT FOR ABOUT FIVE HOURS IN THE DRIVEWAY WHEN SHE WAS GOING TO DRIVE IT BACK INTO THE GARAGE. WHILE RELEASING THE BRAKES THE VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY. RESULTING IN A COLLISION WITH THE GARAGE CABINETS AT THE REAR OF THE GARAGE, FORCING THE SIDES OF THE CABINET THROUGH THE REAR OF THE GARAGE. THE IMPACT DESTROYED TWO FULL SEVEN FOOT CABINETS AND A TREE DRAWER CABINET. THE FRONT BUMPER COVER WAS TORN AND PUSHED BACK ABOUT INCH ON THE PASSENGER SIDE. THE A/C COIL WAS PIERCED AND LEAKING, THE RADIATOR BRACKET WAS PUSHED BACK INTO THE BATTERY. AND THE AIR BAGS NEVER DEPLOYED!! VEHICLE WAS TOWED TO THE DEALERSHIP TODAY, INSURANCE HAS BEEN NOTIFIED. *TR

THE LOWER CONTROL ARM ON MY 2000 FORD WINDSTAR SEPARATED FROM THE RIGHT FRONT SUB FRAME. THERE IS NO RUST VISIBLE ON THE SEPARATION POINT; IT COULD BE POOR WORKMANSHIP. THERE WAS NOT ACCIDENT, I WAS DRIVING AT VERY LOW SPEED. I PHONED FORD CANADA CUSTOMER RELATIONS SERVICE, THEIR REFUSED TO EXAMINE THE CAR. *TR

THE PASSENGER LOWER CONTROL ARM ON MY 2000 FORD WINDSTAR BROKE OFF WHILE MY WIFE WAS ACCELERATING FROM A STOP LIGHT. IT WAS COMPLETELY RUSTED AND SNAPPED OFF AT THE FRAME. FORTUNATELY THERE WAS NO COLLISION AND NEITHER MY WIFE AND DISABLED DAUGHTER WERE INJURED. I HAD THE SUB FRAME AND RELATED COMPONENTS REPLACED AT A COST OF $1045.00. I TOOK PHOTOS OF THE RUSTED OUT SUB FRAME. *TR

I READ ABOUT THE NHTSA ACTION # PE10026, FRONT SUBFRAME CORROSION ON MY 2000 FORD WINDSTAR. I HAD MY MECHANIC CHECK IT TODAY AND HE FOUND THAT THE SUBFRAME WAS CORRODED AROUND 75%+ OF THE CONNECTION POINT TO THE LOWER CONTROL ARM. THIS WAS ON BOTH THE RIGHT AND LEFT HAD SIDES AND IT WAS CORRODED ALL THE WAY THROUGH FROM THE BOTTOM TO THE TOP OF THE SUBFRAME. .HE RECOMMENDED THAT I NOT DRIVE THE VEHICLE UNTIL I HAD IT REPAIRED AS IT WAS A VERY SERIOUS SAFETY ISSUE WITH A HIGH PROBABILITY OF IT BREAKING ALL THE WAY THROUGH AND CAUSING LOSS OF CONTROL. *TR

THE ABS INDICATOR LIGHT KEEPS COMING ON AND GOING OFF INTERMITTENTLY. ONCE ON IT USUALLY STAYS ON UNTIL I TURN OFF THE CAR. THIS STARTED DURING THE SUMMER ABOUT A YEAR AND A HALF AGO. MY MECHANIC SAID THAT MOST LIKELY THE ECM NEEDED TO BE REPLACED TO THE TUNE OF A $700 REPLACEMENT MODULE FROM FORD PLUS LABOR! MY FORD DEALER TOLD ME THAT THE 09S09 RECALL WORK WAS DONE SOME TIME AGO, BUT THIS PROBLEM WITH THE ABS LIGHT COMING ON CONTINUES. I AM VERY CONCERNED AFTER READING UP ON RECENT INFORMATION AS IT HAS BEEN REPORTED ON MULTIPLE SITES THAT LEAKING BRAKE FLUID REACHING THE ABS ELECTRONIC CONTROL MODULE HAS HAPPENED AFTER THE SUPPOSED RECALL REPAIR WAS DONE IN MANY INSTANCES, CAUSING FIRES AND OR THE LOSS OF THE ABS BRAKING SYSTEM WORKING. I HAVE ALSO READ MANY, MANY REPORTS ONLINE ABOUT FORD WINDSTAR OWNERS HAVING THE EXACT SAME PROBLEM, WITHOUT NECESSARILY HAVING A FIRE OR BRAKE FAILURE...YET. IF THIS ELECTRONIC CONTROL MODULE IS SO CONSISTENTLY FAULTY, SHOULD FORD NOT BE REQUIRED TO REPLACE IT AT NO CHARGE TO THEIR CUSTOMERS, ESPECIALLY IF THERE IS THE POSSIBILITY OF IT CAUSING A FAILURE OF THE ABS BRAKING SYSTEM? *TR

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE, THE VEHICLE LUNGED FORWARD ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 130,000. *TR UPDATED 05/10/13*LJ UPDATED 05/17/2013 *JS

2000 FORD WINDSTAR RETURNING FROM TRIP TO VIRGINIA FROM BALTIMORE; O/D LIGHT STARTS FLASHING AND THEN FLUID AND SMOKE POUR FROM UNDER CAR AT 55 MPH, FOUND MECHANIC RIGHT OFF FREEWAY EXIT, MECHANIC FINDS THAT TRANSMISSION SELF-DESTRUCTED. REPLACEMENT WITH GOOD WARRANTY IS $3500. LOOKED ONLINE AND THERE ARE MANY, MANY SAME SITUATIONS BUT NO RECALL FROM FORD. THIS COULD HAVE BEEN VERY DANGEROUS ON THE WASHINGTON BELTWAY. *TR