2001 Ford Windstar Complaint Log

FORD WINDSTAR 01 RECALL ON REAR AXLE CRACKING

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHILE THE VEHICLE WAS AT THE DEALER, THE TECHNICIAN FOUND THAT THE AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE AXLE WOULD BE REPLACED UNDER THE RECALL, BUT THE DEALER WAS CHARGING FOR LABOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. AFTER THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN STATED THAT THE REAR AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED DUE TO THE TECHNICIAN STATING THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED PROPERLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE TECHNICIAN NOTICED THAT THE REAR AXLE WAS BENDING AND CAUSED THE REAR DRIVER AND PASSENGER SIDE TIRES TO WEAR UNEVENLY. THE VEHICLE WAS REPAIRED DUE TO A PREVIOUS RECALL ON THE AXLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 318,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE DEALER (RUSS MILNE FORD, 24777 HALL RD, MACOMB, MI 48042, (877) 821-8648) INDICATED THAT A RECALL REMEDY WAS PROVIDED FOR THE REPLACEMENT BRACKETS BEFORE THE CONTACT OWNED THE VEHICLE. WITHIN A YEAR OF OWNING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A RECALL HAD ALREADY BEEN PROVIDED. ALTHOUGH THE CONTACT INFORMED THE MANUFACTURER THAT THE RECALL REMEDY FAILED TO CORRECT THE FAILURE, THEY STATED THAT THE CONTACT WOULD NEED TO REPAIR THE VEHICLE. IN ADDITION, THE ENGINE CRADLE WAS COMPLETELY RUSTED TO THE POINT OF FRACTURING, CAUSING SHAKING AND A STRONG VIBRATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE CONTACT RECEIVED A SECOND NOTIFICATION, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE REINFORCEMENT BRACKETS THAT WERE INSTALLED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), WERE PROPERLY INSTALLED; HOWEVER, THE REAR AXLE FRACTURED. THE VEHICLE WAS UNABLE TO BE REPAIRED UNDER THE RECALL DUE TO THE FRACTURED AXLE. THE CONTACT WAS TOLD THAT THE REAR AXLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. UPDATED 05/20/16*LJ *JS

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A SCHEDULED MAINTENANCE AND WAS INFORMED BY THE MECHANIC THAT THE REAR AXLE WAS SEVERELY RUSTED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE REVERSING AT APPROXIMATELY 1 MPH, THERE WAS AN EXPLOSION ON THE REAR PASSENGER SIDE NEAR THE REAR TIRE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE AFTER THE TIRE WAS REPAIRED. THE TIRE HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE HAD FRACTURED AND THAT THE VEHICLE NEEDED TO BE TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

AFTER NOTICING WOBBLING OF MY BACK TIRE DRIVING MY DAUGHTER HOME FROM SCHOOL MY FATHER LOOKED AT ME VEHICLE TO NOT ONLY SEE THAT MY REAR AXEL HAD CRACKED (IN PROCESS OF INSEPCTION FOR RECALL REPAIR ON THAT) BUT ALSO NOTUCE THE THE FRONT SUB FRAME IS RUSTING SO MUCH THAT EVERYTHING ATTACHED TO IT IS STARTING TO DETACH.

THE SUBFRAME IN THE FRONT HAD CRACKED AFTER HAVING THE REPAIR/RECALL DONE BY FORD. THIS IS THE PASSENGER SIDE, RIGHT BY THE MOUNT TO THE BODY.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, I HEARD A CRUNCHING SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE THEN BEGAN TO SWAY ON THE ROAD. I HAD TO SLOW MY SPEEDS AND PULL OVER AT A SAFE SPOT, WHICH WAS A PARKING LOT TO INSPECT WHAT THE ISSUE WAS. AFTER INSPECTION, I NOTED THE PASSENGER REAR TIRE WAS AT AN ANGLE WITH THE TOP OF THE TIRE INWARD TOUCHING THE FRAME. I TOOK THE VEHICLE TO THE CLOSEST REPAIR SHOP WHERE I FOUND FROM THEIR INSPECTION THAT THE AXLE WAS BROKE AND THE VEHICLE WAS NOT DRIVEABLE. MY VEHICLE WAS PART OF THE FORD WINDSTAR AXLE RECALL, WHICH WAS SERVICED BY THE LOCAL FORD DEALER IN 2012. THIS VEHICLE HAD THE REINFORCEMENTS ADDED TO THE AXLE IN 2012. THE AXLE BROKE BETWEEN THE REINFORCED PLATES WELDED TO THE AXLE DURING THE RECALL CHECK. NOW AFTER TOWING THE VEHICLE BACK TO THE LOCAL FORD DEALER FOR INSPECTION, I FIND OUT THAT FORD WILL NOT STAND BEHIND THE ISSUE AND NOT REPAIR OR REPLACE THE AXLE DUE TO THE LENGTH OF TIME FROM THE RECALL. I FEEL LUCKY THAT I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHEN THE AXLE BROKE.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THERE WAS AN ABNORMAL SOUND. THE REAR AXLE FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

9-10-2015 AFTER NUMEROUS ATTEMPT'S TO RESOLVE RECALL I WAS DRIVING TO WORK ON RITCHIE HWY AND THE REAR AXILE WHICH WAS ONE OF THE MANY RECALLS MADE ME LOOSE CONTROL OF VEHICLE AND ONCE I GAINED CONTROL CAR WAS DRIVIN TO NEAR SUPERMARKET PARKING LOT AND DRIVER'S SIDE AXILE BROKE AND CAR WAS DISABLED I LATER MADE IT TO WORK AND WAS TAKEN VIA AMBULANCE TO HOSPITAL ONSET PANIC ATTACK. CONTACTED CAR INS AND FORD CUSTOMER SERVICE SINCE 9-10-15 I WAS GIVEN CASE# CAS7858636 NOT UNTIL 9/2016 I CONTACTED FORD AFTER NUMEROUS CALLS WITHIN 1 YR PERIOD SPOKE TO CHRISTIE AND SHE EXPLAINED ME THAT CUSTOMER SERVICE FAILED TO CONTACT ME "SORRY" THEN SHE CONTACTED FORD BOB BELL SERVICE STATION AND I TOWED CAR AGAIN WITH MY MONEY. AND HAVE YET TO HEAR FROM THEM I ALMOST DIED IN THIS CAR AND NO ONE HAS MADE MY EXPERIENCE GOOD I KNOW HAVE ANXIETY AND NO CAR......NO RENTAL.

WHEN I STARTED THE VEHICLE TO GO SHOPPING EVERYTHING SEEMED FINE TILL I GOT ABOUT 25 MILES FROM MY HOUSE THAT IS WHEN I GOT STOPPED AT MY FIRST RED LIGHT THAT WHEN I WAS WAITING FOR THE LIGHT TO TURN GREEN THE ABS AND PARK BRAKE LIGHTS CAME ON SO I PULLED OVER AT MY NEAREST CONVENIENCE SHUT THE VAN OFF CHECKED UNDER THE HOOD AND EVERYTHING LOOKED FINE, I GOT BACK INTO THE VAN AND THE LIGHTS WENT OUT, FINISHED MY SHOPPING THE ABOUT 4 MINUTES AFTER I STARTED THE VAN TO COME HOME WHILE WAITING IN TRAFFIC THE LIGHTS CAME BACK ON BUT THE BRAKES FELT FINE SO I DROVE IT HOME. I HAD A BRAKE SHOP CHECK IT OUT AND THEY DETERMINED THAT IT WAS THE ABS CONTROL MODULE (EBCM TO BE EXACT) AND THAT IT WAS SAFE TO DRIVE IT JUST WOULDN'T HAVE ABS FUNCTIONING WHEN THE LIGHT COMES ON, CONTACTED FORD DEALERSHIP ABOUT THE ISSUE BUT WHEN THEY CHECKED IT THE LIGHT WAS OUT AND SAID THERE WAS NOTHING WRONG AND BECAUSE IT WASN'T A RECALL NOTHING CAN BE DONE ABOUT IT AND IF I WANTED IT BROUGHT IN TO FIX IT IT WOULD COST ME $785 DOLLARS. SO I LOOKED ONLINE AND IT SEEMS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE AND TO ME A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER AND FIXED AS IT SEEMS THAT IT IS A BAD SOLDER-JOINT IN THE EBCM THAT IS CAUSING THIS ERROR AND COULD POTENTIALLY CAUSE A FIRE FROM WHAT I READ IN ONLINE POSTS. I AM NOT LOOKING FOR A FREE FIX I JUST WANT FORD TO STEP UP AND FIX THE SAFETY ISSUES ON VEHICLES THEY MAKE

TAKE MY VEHICLE TO RECALL A YEAR LATER THE WIPER WENT CRAZY,APPARENTLY THEY DID THE RECALL .I CALLED THE FORD AND THEY TOLD ME THAT IF THE WIPER MOTOR WAS GOOD NOT CHANGED AND COVER

THIS VEHICLE HAS SHUT OFF ON ME WHILE DRIVING SEVERAL TIMES. DURING THE LATEST EVENT WHICH OCCURRED WHILE GOING APPROXIMATELY 30 MPH AND THE MINIVAN JUST SHUTS OFF WITHOUT WARNING. THERE IS NOT A STALLING WARNING OR ANYTHING. ALL LIGHTS APPEAR ON THE DASH AND IT IS VERY DIFFICULT TO STEER THE VAN WHEN IT HAPPENS. IN ORDER TO GET THE VEHICLE TO RESTART YOU HAVE TO TURN IT OFF WITH THE KEY AND THEN START IT UP AGAIN. I HAVE INVESTIGATED THIS PROBLEM ONLINE AND THERE ARE MANY, MANY PEOPLE COMPLAINING OF THIS. I'M VERY SURPRISED TO SEE THAT A RECALL HAS NOT BE MADE. WITH MOST OF THE COMPLAINTS I'VE SEEN ONLINE MANY OF THE MECHANICS DO NOT SEEM TO KNOW WHAT THE PROBLEM IS. IT'S SCARY TO SEE THAT MANY OF US ARE COMPLAINING OF THE SAME THING. DURING SOME OF THE OTHER INCIDENTS IT ALSO SEEMED TO HAPPEN DURING LOWER SPEEDS SUCH AS 5 OR 10 MPH HOWEVER TWICE IT HAPPENED GOING HIGHER SPEEDS, ONCE AT 25 MPH AND THE OTHER AT 30 MPH. THANK YOU FOR CHECKING INTO THIS. *TR

WHILE DRIVING THIS VEHICLE THE REAR AXLE BROKE; THERE IS A RECALL ON THIS VEHICLE DUE TO CORROSION OF THE REAR AXLE AND POSSIBLY BREAK. IN 2011 THIS VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ON THE REAR AXLE. THERE WAS APPROXIMATELY 99000 MILES ON IT. THE REPAIRS PERFORMED WERE AS FOLLOWS: THEY SPRAYED ANTI CORROSION ON THE AXLE AND PUT TWO SUPPORT BRACKETS ON THE AXLE. THE REAR AXLE CRACKED UNDER THE BRACKET. I BELIEVE THE BRACKET MAY HAVE TRAPPED MORE WATER AND SALT AND MADE IT WORSE. THE BRACKET DID NOT SUPPORT THE AXLE AT ALL. THE AXLE FELL TO THE GROUND AS IF THERE WAS NO BRACKET AT ALL. THE VEHICLE CURRENTLY HAS 139000 MILES ON IT. I FEEL FORD SHOULD TAKE FULL RESPONSIBILITY FOR THE COST OF THE REPAIR OF THE REAR AXLE. THIS IS MY DAUGHTERS FAMILY VAN. HER AND HER HUSBAND, ALONG WITH THEIR TWO YOUNG DAUGHTERS,DRIVE ALL OVER THE COUNTRY IN THIS VEHICLE. BY THE GRACE OF GOD NOBODY WAS HURT IN THIS VEHICLE. HOW CAN FORD BE HELD RESPONSIBLE FOR THIS?

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT TOOK THE VEHICLE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ABNORMAL NOISE WAS AN AXLE ISSUE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE SUBFRAME RUSTED & SWAY BAR ANCOR BRACKET BROKE LOSE. I WAS ABLE TO WEILD IT BACK ON. I NOTICED THE SUB FRAME HAD A RUST HOLE IN IT BETWEEN THE THE REPAIRS DONE BY FORD RECALL 11S16 AFEW YEARS AGO.I CALLED FORD MOTOR COMPANY ,WAS TOLD MY VAN WAS TO OLD & TO MANY MILES ON IT.I GOT RECALL FOR THE REAR AXEL [15S27] TOOK TO LOCAL DEALER AND ASKED ABOUT FRONT SUBFRAME. THEY TOLD ME IT WAS UP TO FORD .

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR OF THE VEHICLE FAILED TO STAY IN POSITION. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE TILTED INWARDS. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE AFTER INSPECTING THE VEHICLE, THE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN ) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,361.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A WHISTLING SOUND COMING FROM THE PASSENGER SIDE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. WHILE DRIVING APPROXIMATELY 30 MPH OVER A MAN HOLE COVER, THE VEHICLE JERKED TO THE LEFT AND RIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE DROVE OVER ANY TYPE OF BUMPS, CRACKS, AND MAN HOLE COVERS ON THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 182,000. MA 10/16/15 *CN

BETWEEN MY MARCH 2015 OIL CHANGE AND MY JULY 30 2015 OIL CHANGE THE CONTROL ARMS BROKE AND COMPLETELY RUINED A TIRE ALL THE WAY AROUND THE TIRE. CHEWED IT UP VERY BADLY PUTTING ME AT RISK FOR AN ACCIDENT FROM A BLOW OUT OR LOSS OF CONTROL. I DON'T KNOW EXACTLY WHEN THE PROBLEM OCCURRED. THE PROBLEM WAS FOUND BY THE SHOP AT THE OIL CHANGE. I AM FINDING ONLINE WHERE THERE IS MUCH CONCERN ABOUT THE CONTROL ARMS ON THESE VEHICLES. BOTH FRONT LOWER CONTROL ARMS WERE REPLACED BY THE SHOP. THE BROUGHT ONE OF THE TIRES INTO THE LOBBY FOR ME TO SEE AND IT WAS ABSOLUTELY CHEWED UP ALL THE WAY AROUND THE TIRE. IT IS A WONDER I DID NOT HAVE AN ACCIDENT.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR END OF THE VEHICLE BEGAN SWAYING. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE FACING INWARDS. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR AXLE WAS CRACKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A KNOCKING NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRAME ENGINE CROSS MEMBER WAS CORRODED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE) WAS PERFORMED APPROXIMATELY 4 YEARS AGO. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED ADDITIONAL FAILURES RELATED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,400.

WE WISH TO BE CONTACTED AND HAVE MULTIPLE ISSUES TO REPORT. (1) ODI REQUEST FOR INFORMATION REGARDING ENGINEERING ANALYSIS EA10-007 SUB FRAME AND (2) ISSUES OF COMPLIANCE WITH SAFETY RECALL PROCEDURES AND WHAT WE BELIEVE TO BE FRAUDULENT AND ILLEGAL ACTIONS. SPACE IS INADEQUATE BUT WILL TRY TO SUMMARIZE. VEHICLE SUBFRAME FAILED AT BOTH PASSENGER AND DRIVER SIDE REAR MOUNTS AND THEREBY CAUSED SEPARATION OF THE STEERING COMPONENTS AND COMPLETE LOSS OF STEERING, LOSS OF BRAKES, AND LOSS OF TRANSMISSION CONTROL. THE OWNER USED THE ONLY MEANS AVAILABLE TO STOP THE VEHICLE BY TURNING OFF THE IGNITION KEY AND 'RIDING IT OUT.' SUBFRAME COMPONENTS AND THE ENGINE/TRANSMISSION HAD BEEN IN CONTACT WITH PAVEMENT. LARGE PORTIONS OF THE SUBFRAME APPEAR TO BE MISSING FROM THE VEHICLE. THE EXHAUST SYSTEM WAS SEVERED. THE TRANSMISSION LINKAGE PULLED AWAY AND AS STATED THE STEERING COMPONENTS SEPARATED. WHAT IS BELIEVED TO BE THE AIR BAG CABLE BECAME WRAPPED AROUND THE STEERING COMPONENTS. VEHICLE WAS TOWED TO A DEALERSHIP WHICH REFUSES TO INSPECT, DISCLOSE, PHOTOGRAPH, OR ALLOW TO BE PHOTOGRAPHED THE MASSIVE DAMAGE WHILE DECLARING THE VEHICLE "REPAIRABLE" AND THE "REPAIRS HAVE TO BE DONE." AT ISSUE ARE DECLARATIONS THAT UNDER THE RECALL THAT "RESPONSIBILITY" RESTS WITH THE OWNER AND A "RIGHT TO DENY COVERAGE." A DEMAND THAT REPAIRS BE SCHEDULED OR THE VEHICLE BE TOWED FROM THE CAR LOT WITH A DEMAND THAT A DOCUMENT BE SIGNED WHICH AMOUNTS TO A RELEASE AND COMPLETE MISREPRESENTATION OF THE FACTS. THE DEALERSHIP HAS BEEN TOLD THAT WE WILL LEND NO TRUTH OR VALIDITY TO THEIR FORCEFUL AND MANIPULATIVE DEMANDS, NOR WILL WE SIGN ANY DOCUMENT. IT IS OUR INTENT TO DESTROY THE VEHICLE. WE HAVE INCURRED MULTIPLE OUT OF POCKET EXPENSES. IN ESSENCE FRAUD AND ILLEGAL ACTS, UNDER THE COLOR OF FEDERAL LAW ARE ALLEGED. WE DESIRE TO SUBMIT A WRITTEN STATEMENT AND REQUEST FOR INVESTIGATION.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH OVER A BUMP OR POTHOLE IN THE ROAD, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY FROM LEFT TO RIGHT. THE CONTACT ALSO STATED THAT THE TIRES SOUNDED AS IF THEY WERE WHISTLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,000.

ABS FAILURE, READING CODE C1185 AND MANY OTHER C CODES REFERENCING CIRCUIT FAILURES AT EACH WHEEL.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RIGHT PASSENGER SIDE TIRE FAILED AND NOTICED THAT THE SUB FRAME ROTTED OUT WHILE INSTALLING THE SPARE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.

MY ABS AND BRAKE LIGHT HAVE BEEN INTERMITTENTLY COMING ON FOR SOME TIME. THERE WASN'T ANY CHANGE IN THE BRAKES SO I ASSUMED THERE WAS A SENSOR SWITCH OR OTHER COMPUTER RELATED ISSUE. I AM NOT A MECHANIC AND KEPT DRIVING THE VEHICLE. THE BRAKE LIGHTS STARTED TO INTERMITTENTLY STAY ON EVENTUALLY BURNING OUT BRAKE BULBS. THEN FRYING THE PART THAT THE BULB GOES INTO. I AM NOT DRIVING THE VEHICLE NOW BECAUSE I FEEL THERE'S A POTENTIAL FOR FIRE THE VEHICLE WAS ALWAYS IN MOTION WHEN THE LIGHTS CAME ON AND BRAKE LIGHTS STAYED ON. I CAN'T GET THEM TO GO OFF EVEN WITH THE CAR STOPPED AND TURNED OFF.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EMITTED A LOUD ABNORMAL NOISE FROM THE REAR DRIVER SIDE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS ANGLED AT 90 DEGREES TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). WHEN THE VEHICLE WAS BROUGHT TO THE DEALER TO BE REPAIRED UNDER THE RECALL, THE MECHANIC STATED THAT THE REPAIR WAS NOT NECESSARY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

I WAS DRIVING DOWN THE ROAD ABOUT 35 MPH WHEN MY GAUGES STARTED TO BOUNCE BACK AND FORTH LIKE CRAZY UNTIL 1 OF THEM BROKE OFF. I MANAGE TO FIX THE BROKEN GAUGE AND THEN ABOUT 5 DAYS LATER IT HAPPENED AGAIN. I MANGED TO FIX IT ONCE AGAIN AND NOW IT'S DOING IT MORE OFTEN. I'VE HAD THE ALTANATOR CHECKED, BATTERY CHECKED, AND I'VE HAD THE CODES PULLED ON IT AND THERE IS NO CODES ON IT.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED. ONCE THE CONTACT PARKED THE VEHICLE AT HIS RESIDENCE, THE REAR DRIVER SIDE WHEEL COLLAPSED DUE TO THE REAR AXLE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

WHILE DRIVING THE CAR DOING ABOUT 15MPH I NOTICED A SMELL LIKE BURNING RUBBER AND THE TIRE SLANTEDINWARDS AT THE TOP OF REAR PASSANGER SIDE. I IMMEDIATLEY PULLED OVER. I WAS RIGJT IN FRONT OF A AUTO REPAIR SHOP WHO ONFORMED ME THE REAR AXLE ASSEMBLE HAD BROKEN. I HAD JUST LEFT MY HOME SO I WAS NO MRE THAN FOUR BLPCKS FROM HOME WHEN THE INCIDENT OCCURED.

ABS AND EMERGENCY BRAKE LIGHTS CAME ON. TURNED VEHICLE OFF, WAITED BRIEFLY, AND TURNED THE VEHICLE BACK ON, LIGHTS WEREN'T VISIBLE. NEXT ERRAND RUN OF THE DAY, GOT A COUPLE OF MILES AWAY FROM THE HOUSE, WHEN THE LIGHTS CAME BACK ON. WENT INTO STORE, CAME BACK OUT, STARTED THE VEHICLE, AND LIGHTS STAYED OFF.

THE REAR AXLE COLLAPSES WHILE DRIVING ON THE FDR DRIVE, NY CITY, THE VAN WAS TOWED TO A SHOP IN BROOKLYN. I WAS INFORMED THAT THE SUBFRAME OF THE REAR AXLE HAS TO REPLACED.THERE WAS A RECALL DONE ON THE VEHICLE IN 2011 FOR THE REAR AXLE BUT AT THE TIME I DO NOT HAVE A PROBLEM. WHAT EVER FIXED THAT WAS SUPPOSED TO BE DONE DID NOT WORK CAUSED THE AXLE SUBFRAME BROKE.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WERE TWO LOUD POPS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND OBSERVED THAT THE REAR AXLE BEAM FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000. THE VIN WAS UNAVAILABLE.

THE REAR AXLE BROKE WHEN OUR DAUGHTER WAS DRIVING HOME FROM WORK AT NIGHT. WHEN SHE GOT HOME SHE TOLD US THAT THE VAN WAS NOT HANDLING WELL AT ALL. IT TURNS OUT THE REAR AXLE HAD CRACKED WHICH CAUSED THE DRIVER'S SIDE REAR WHEEL TO PUSH UP INTO THE WHEEL HOUSING AND START RUBBING AGAINST THE WHEEL WELL. LUCKILY THIS HAPPENED NEAR OUR HOME AND SHE DIDN'T HAVE MUCH FURTHER TO GO AS IT BECAME VERY DIFFICULT TO HANDLE. ALSO LUCKY THE SPEED WAS ONLY ABOUT 30 MPH, BECAUSE I'M NOT SURE IT WOULD HAVE MADE IT SAFELY HOME IF IT HAPPENED WHILE DRIVING AT A HIGHER SPEED. OUR VAN WAS PART OF A RECALL THAT WAS DONE IN 2011 WHERE THEY INSTALLED BRACKETS/CLAMPS INSTEAD OF REPLACING THE REAR AXLE. THE BREAK HAS OCCURRED RIGHT UNDER THE CLAMPING BRACKET. IT ALSO APPEARS TO BE CRACKED ON THE REAR PASSENGER SIDE AS THE TIRE IS TILTING INTO THE WHEEL WELL ON THAT SIDE ALSO. IT APPEARS FORD HAS LEFT MANY WINDSTAR DRIVERS IN A POTENTIAL VERY DANGEROUS SITUATION.

LAST NIGHT AT APPROXIMATELY 8:30 PM, A PLEASANT EVENING AT ABOUT 65 DEGREES AND A LIGHT RAIN; FOR NO REASON WHATSOEVER THE REAR QUARTER (AUTOMATED) WINDOW EXPLODED ON THE DRIVERS SIDE. THE GLASS WAS ON THE INSIDE OF THE VEHICLES BACK AND MIDDLE SEATS AS WELL AS IN THE DRIVEWAY. BECAUSE I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT THIS ISSUE, I THINK THIS QUALIFIES AS A SAFETY HAZARD BECAUSE OF THE SHARDS OF GLASS FLYING EVERYWHERE; IF THERE WOULD HAVE BEEN ANYBODY IN THE VAN THIS COULD HAVE CAUSED THEM SERIOUS INJURY. FORD MOTOR COMPANY NEEDS TO BE HELD ACCOUNTABLE FOR THIS ISSUE AND BACK IT UP WITH ACTION BY FINDING AND FIXING THE PROBLEM; OR AT THE VERY LEAST COVER THE COST OF THE DAMAGES. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUME. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE REAR DRIVER'S SIDE AXLE RUSTED AND PARTIALLY DETACHED. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,500.

MY 2001 WINDSTAR WAS RECALLED FOR A ISSUE WITH THE REAR AXLE BEAM.FORD INSTALLED A PATCH ON THE BEAN MADE TO REINFORCE THE AREA WHICH RUST IN HIGH SALT STATES.1 WEEK AGO THE AXLE BROKE UNDER THAT PATCH AND AS YOU CAN SEE IT IS NOW IN TWO PIECES,AFTER CONTACTING FORD I WAS TOLD THE PATCH WAS ONLY WARRANTED FOR TWO YEARS AND THERE IS NO WAY FORD CAN HELP.IT IS MY BELIEF IF YOU RECALL A PART AND THE REPAIR FAILS THEN IT SHOULD BE REPAIRED AGAIN OR REPLACED.I AM ALWAYS HEARING COMMERCIALS REPORTING WE WARRANTY OUR REPAIRS FOR THE LIFE OF THE VEHICLE.FORD IS OBVIOUSLY NOT THE ONE MAKING THAT CLAIM.I WAS FORTUNATE WE WERE PULLING INTO A PARKING LOT WHEN IT BROKE AND NOBODY WAS HURT.I AM FIXING IT MYSELF BECAUSE I CANT AFFORD THE $1000 REPAIR BILL.I WAS TOLD BY A FORD REPRESENTATIVE TO SAVE MY RECITE AND IF THERE IS ANOTHER RECALL I CAN GET REIMBURSED.I WONDER HOW THEY WILL REIMBURSE ME FOR MY TIME. *TR

DUE TO DUST IT HAS A SEVER DAMAGES IN FRONT ARMS, IT BECOMES DANGEROUS AND ENGINE WILL FALL DOWN AT ANY TIME WILE RUNING. I ALREADY LOOKED FOR RECALLS BY THE VIN NUMBERS AT THE FOLLOWING APLIES: NHTSA RECALL NUMBER: OPENS 10V385000 MANUFACTURER RECALL NUMBER: 10S13 NHTSA RECALL NUMBER: OPENS 11V030000 MANUFACTURER RECALL NUMBER: 11S16 I NEED YOUR HELP TO KNOW WHAT ARE THE STEPS I SOULD FOLLOW UP TO FIX MY WINDSTAR.

OUR VAN HAS A RUSTING SUBFRAME. WE BROUGHT IT IN TO A MECHANIC BECAUSE OF A SCRAPING SOUND WE HEARD WHEN MAKING SHARP RIGHT-HAND TURNS, ESPECIALLY WHEN DRIVING DOWN AN INCLINE. THE MECHANIC TOLD US OF A POTENTIAL RECALL ON A RUSTING SUBFRAME SO WE BROUGHT IT INTO A FORD DEALERSHIP. THEY REFUSED TO TAKE RESPONSIBILITY OF THE SUBFRAME AT THEIR COST.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE FRACTURED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) IN 2013. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,919.

ABS AND BRAKE LIGHT CAME ON TOOK IT TO FORD DEALER SAID ITS THE ABS ECU BOX. THEY ALWAYS HAVING THIS PROBLEM WITH A WIRE INSIDE THE BOX COMING LOSE

REAR AXLE BROKE IN HALF WHILE DRIVING CAUSING A ROLL OVER ACCIDENT. *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE WAS LEANING INWARDS AND RUBBING AGAINST THE WHEEL WELL. THE CONTACT ALSO NOTICED THAT THERE WAS A CRACK ON THE REAR AXLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ANOTHER MECHANIC, BUT THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE DEALER (GURLEY LEEP FORD LINCOLN, 320 E IRELAND RD, SOUTH BEND, IN 46614, (574) 291-6910) INDICATED THAT THEY SERVICED AN UNKNOWN RECALL FROM THE MANUFACTURER FOR THE REINFORCEMENT BRACKETS AND THAT THEY HAD NOT BEEN REQUIRED TO PROVIDE ANY ADDITIONAL REPAIRS. THE DEALER REPLACED THE REAR AXLES DUE TO THE REINFORCEMENT BRACKETS FRACTURING WHILE THE VEHICLE WAS BEING DRIVEN BELOW 25 MPH. THE DEALER STATED THAT THEY WERE NOT REQUIRED BY THE MANUFACTURER TO REINSTALL REINFORCEMENT BRACKETS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED REPLACING THE SAME OEM REAR AXLES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED I FEEL THE REAR AXLES FAIL EVEN WITH THE RECALL BRACKETS ON, SO I FEEL FORD SHOULD PAY FOR THE BILL. THE TIRES WENT BAD AND OUT WHEN THIS HAPPENED. THE RECALL DID NOT WORK AND PUT NEW RECALL PARTS ON NEW AXLES. UPDATED 10/16/18*JB

WHILE DRIVING THE VAN, THE REAR AXLE BROKE AFTER GOING OVER A MINOR DIP IN THE ROAD FROM FROST HEAVING. THE SAFETY RECALL HAD BEEN COMPLETED BY THE LOCAL FORD DEALERSHIP. ALTHOUGH THE REINFORCEMENTS WERE APPLIED, AND AXLE INSPECTION COMPLETED BY FORD CERTIFIED MECHANICS THE AXLE BROKE WHERE THE REINFORCEMENTS WERE INSTALLED. FORDS ENGINEERED FIX HAS APPARENTLY ONLY BOUGHT TIME FOR THE NEXT SET OF AXLE PROBLEMS. I ATTEMPTED TO HAVE THE COSTS INCURRED FOR THE AXLE REPLACEMENT REIMBURSED TO NO AVAIL. THIS IS A CONCERN BECAUSE THERE ARE OTHER WINDSTAR OWNERS WHO UNKNOWINGLY DRIVING VEHICLES THAT THEY BELIEVE ARE SAFE ,BECAUSE THIS INADEQUATE RECALL HAS BEEN COMPLETED. *TR