NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ON MARCH 22, 2019, I WAS DRIVING HOME FROM WORK ON RTE. 130, AGAIN IN THE FAST LANE, I HEAR THAT FAMOUS BEEP AGAIN, BUT KNEW I DID NOT REQUIRE GAS. MY VEHICLE READ TO SERVICE STABLE TRACK ONCE AGAIN AND TRACTION CONTROL OFF. MY TRUCK DROPPED DOWN TO BASICALLY NO POWER IN THE FAST LANE ON A MAJOR HIGHWAY. THANK GOD I SAID MY PRAYERS THAT DAY, AND THREE CARS THAT ALMOST PLOWED INTO THE BACK OF MY TRUCK AND ANY ACCIDENTS WERE AVOIDED. I WAS ABLE TO PUT ON MY HAZARD LIGHTS, ONCE AGAIN, AND MAKE MY WAY OVER TO THE SHOULDER OF THE HIGHWAY AND WAS ABLE TO GET MY TRUCK INTO A SHOPPING CENTER PARKING LOT. I HAD THE GAS PEDAL ALL THE WAY DOWN TO THE FLOOR, BUT MY TRUCK WAS MOVING AT ABOUT 10 MILES PER HOUR'. NOWHERE!! I WAS SCARED BUT RELIEVED BECAUSE IT COULD HAVE BEEN WORSE. I COULD HAVE CAUSED A MAJOR ACCIDENT, OR EVEN BEEN HURT. I CONTACTED MY DEALERSHIP T&T COAST IN SEA GIRT, AND EXPRESSED TO THEM MY PROBLEM. I TOLD THEM I JUST HAD THIS STABLE TRACK/SENSOR REPLACED JUST A YEAR AGO, I SHOULD NOT BE FACING THE SAME ISSUE. THEY MADE FALSE PROMISES, PROMISED TO GET ME INTO A MORE RELIABLE VEHICLE, BUT IT DID NOT WORK OUT DUE TO MY CURRENT CREDIT ISSUES. I ASK IF THEY COULD NOT GET ME INTO A MORE RELIABLE TRUCK, COULD THEY AT LEAST FIX THE ISSUE THAT I THOUGHT WAS JUST REPAIRED BY THE SERVICE DEPARTMENT. THEY TOLD ME NO, IT WAS MY ISSUE BECAUSE OF THE HIGH MILEAGE ON THE CAR. I HAVE LEARNED THAT A STABLE TRACK/SENSOR OR TRACTION CONTROL IS SUPPOSED TO LAST THE LIFE SPAN OF YOUR VEHICLE. IT SHOULD NOT GO DUE TO WEAR AND TEAR OR HIGH MILEAGE. I ALSO DID ADDITIONAL INVESTIGATION ON MY END, AND LEARNED THAT GMC HAS BEEN HAVING THIS SAME ISSUE WITH MANY OTHER CUSTOMERS, ALONG WITH ELECTRICAL ISSUES.
I'VE STARTED HAVING ISSUES WITH THE VEHICLES LAST YEAR. THE VEHICLE WILL SHUDDER WHILE GOING UP HILL OR DRIVING ON FLAT SURFACE. I HAD THE PCV REPLACED SPARK PLUGS. NO CODES, FLUID IS GOOD.
TOOK MY CAR INTO GARAGE BECAUSE ENGINE LIGHT CAME ON AND I ALMOST STALLED OUT MULTIPLE TIMES BEFORE I MADE IT TO THE GARAGE. MY CAR WAS TRAILING SMOKE. THE CODE SAID THE TIMING BELT WAS AFFECTED. HE SAID THAT USUALLY MEANS THE WHOLE ENGINE NEEDS REPLACED. MY CAR JUST TURNED 80,000 MILES. HE SAID CAR ENGINES LAST MUCH LONGER THAN THAT, IT SHOULD NOT HAVE ANYTHING WRONG WITH IT. HE TOLD ME THAT MANY GM MOTORS ARE RECALLED, THIS MODEL AND AGE SHOULD'VE BEEN RECALLED WITH AS MANY CUSTOMERS HE'S SEEN IN HIS SHOP WITH THE SAME PROBLEM. I BOUGHT MY CAR BRAND NEW IN 2012, I KNOW HOW IT WAS TAKEN CARE OF. THE ENGINE SHOULD NOT BE BREAKING DOWN JUST AS THE PAYMENTS CAME TO AN END. DO THE RIGHT THING AND RECALL THE ENGINES.
THE ENGINE MISSES AND HAS SEVERE CARBON BUILDUP ON THE VALVES. THE INTAKE BOOT AND INTAKE MANIFOLD ARE COVERED IN OIL RESIDUE FROM THE BREATHER TUBE FOR THE MOTOR. THE TRANSMISSION STARTED HAVING ISSUES AT 100K. IT HESITATES, SHUTTERS, AND FAILS TO CHANGE GEARS WHILE DRIVING AT HIGHWAY SPEEDS. THE TRANSMISSIONS ARE A KNOWN ISSUE AND I DONT UNDERSTAND HOW THIS IS NOT A RECALL.
THE LIFT GATE OPENS AND THEN IMMEDIATELY FALLS. IT HAS HIT ME IN THE HEAD A COUPLE OF TIMES. THE LIFT GATE CAN ONLY BE HELD UP IF IT IS PUSHED UP AS HIGH AS IT CAN GO. I AM SHORT SO THAT IS HARD FOR ME TO DO. I ALSO CAN'T LOAD/UNLOAD GROCERIES IF I'M HOLDING THE LIFT GATE UP. I LET THE LIFT GATE CLOSE PART WAY, HOLDING IT WITH MY BACK AS I TRY TO LOAD/UNLOAD GROCERIES, BUT NOW THE MOTOR IS PULLING IT CLOSED ON ME AND HAS TRAPPED ME UP AGAINST THE BUMBER! THE CAR IS ALWAYS PARKED WHEN WE OPEN/CLOSE THE LIFT GATE.
THIS COMPLAINT IS IN REGARD TO THE TECHNICAL SERVICE BULLETIN 14823, SPECIAL COVERAGE ADJUSTMENT RUNNING LAMP INOPERATIVE (MAY 12, 2015). THE RUNNING LIGHT MELTED IN THE HOUSING (FIRE HAZARD) AND HAD TO BE REPLACED TWICE AT A COST IN EXCESS OF $1,000 EACH TIME. VEHICLE WAS STATIONARY. I WILL NOT UPLOAD RECEIPTS AS THESE CONTAIN PERSONAL INFORMATION (NAME/ADDRESS/ ETC.). CAN BE PROVIDED UPON REQUEST.
WE BOUGHT THIS USED CAR FROM A DEALER DROVE IT ABOUT 4 TO 5 MONTHS AND THE LEFT SIGNAL LIGHT FAILED, SO WE CHANGED IT WORKED FOR ONE DAY AND THEN WENT DEAD AGAIN. TURNING LEFT FROM MY STREET THE STEERING WAS REALLY HARD AND HAD PROBLEMS TURNING LEFT BUT I DID FINALLY ON ANOTHER OCCASION THE SAME THING HAPPENED. FINALLY DRIVING SUDDENLY WE SAW A TURN ENGINE OFF AND THE ENGINE STARTED MAKING LOUD NOISES AND WENT DEAD IN THE MIDDLE OF THE STREET. SO WE KEPT GLIDING WITH NO ENGINE RUNNING AND WENT INTO A PARKING LOT. LUCKY FOR US THE CAR STOPPED RIGHT IN THE PARKING LOT. HAD TO BE TOWED FEW MILES TO A MECHANIC THAT TOLD US THE TIMING CHAIN IS BROKEN AND IN NEED FOR NEW ENGINE. WE TOWED IT TO ANOTHER MECHANIC AND THE SAME THING WAS TOLD. SO NOW IT IS BEEN SITTING AT THE MECHANIC'S SHOP FOR TWO WEEK WAITING FOR NEW ENGINE TO COME IN . I CAN NOT BELIEVE THAT AROUND 84000 MILES THIS CAR NEEDS A NEW ENGINE AND IT IS NOT CHEAP AT ALL. THE CAR HAS A SALVAGE TILTE BUT THIS DOES NOT HAVE ANYTHING TO DO WITH THE PROBLEMS SINCE TOO MANY PEOPLE HAVE BEEN DOCUMENTING THIS PROBLEM, STEERING, ELECTRICAL AND FAILED ENGINE. WHY GM DID NOT RECALL THESE CARS FOR THESE FAILURE. THEY ARE PUTTING PEOPLE AND FAMILIES AT RISK AND WE ARE STUCK WITH THE REPAIRS AND THE BILLS PILING UP.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS AT A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST THE ABILITY TO ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
WIPERS SUDDENLY STOPPED DURING A HEAVY RAIN AT HIGHWAY SPEEDS. MY WIFE AND THREE CHILDREN WERE ON BOARD. THE STUD THAT CONNECTS THE WIPER LINKAGE TO THE MOTOR HAD BROKEN. UPON RESEARCHING THIS, GM HAD ISSUED A RECALL TO AFFECTED VEHICLES IN STATES THAT RECEIVED HEAVY SNOWFALL, WEST VIRGINIA WAS INCLUDED AND WAS WHERE THIS VEHICLE SPENT MOST OF ITS LIFE. AFTER CALLING GM THEY TOLD ME THEY COULDN'T DO ANYTHING FOR ME SINCE THE VEHICLE IS NOW GARAGED IN TENNESSEE.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE 11 TSBS FOR THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
WHEN TEMPERATURES GO BELOW 20 DEGREES MY TRUNK DOOR WILL NOT OPEN ALL THE WAY WHEN I USE THE REMOTE OPENER. IT AUTOMATICALLY STARTS TO SHUT, EVEN WHEN SOMEONE IS ALREADY UNDER THE BACK TRUNK DOOR. I HAVE HAD SEVERAL INSTANCES WHERE THE TRUNK HAS CLOSED ON MY HUSBAND AND 9 YEAR OLD DAUGHTER. I HAVE HAD TO RUN OVER AND MANUALLY PUSH THE TRUNK OPEN FOR IT TO STAY OPEN. EVEN WHEN I TRY AND PRESS THE REMOTE OPENER AGAIN IT WILL NOT OPEN FULLY. THE ONLY WAY TO OPEN THE TRUNK IN TEMPERATURES BELOW 20 DEGREES IS MANUALLY.
CAR IS IN PARK WHEN BUTTON IS PUSHED FOR POWER LIFT GATE. POWER LIFT GATE WILL OPEN, STAYS OPEN BRIEFLY, THEN WILL BEGIN CLOSE. IT 'CATCHES' ITSELF MOMENTARILY BEFORE SLAMMING SHUT. IT HAS SLAMMED SHUT ON ME SEVERAL TIMES, CAUSING THE HATCHBACK DOOR TO HIT MY HEADING ONE OCCASION.
AT 70,000 MILES, THE VALVE SPRING BROKE, AND ALLOWED THE KEEPERS OF THE VALVE TO COME OUT AND THEN THE VALVE DROPPED INTO THE CYLINDER. THE MECHANIC HAD NEVER SEEN ANYTHING LIKE THIS BEFORE, AND CALLED IT A CATASTROPHIC FAILURE. THE COST TO PUT IN A NEW ENGINE WAS $8922.38, AND THEN A COUPLE DAYS LATER, WE HAD TO REPLACE THE ALTERNATOR, WHICH WAS MOST LIKELY CAUSED BY THE ENGINE FAILURE. THE ENGINE FAILED WHILE PULLING OUT OF A STORE PARKING LOT - IT JUST STOPPED. WHEN WE TRIED RESTARTING THE ENGINE, THERE WAS A TERRIBLE NOISE (METAL PARTS WERE GRINDING INSIDE THE ENGINE)
TAKATA-THE LIFT GATE WILL RAISE UP BUT IMMEDIATELY CLOSES. IF A PERSON IS UNDER THE LIFT GATE IT WILL SERIOUSLY INJURE THEM. FOR SOME REASON IT'S NOT STAYING OPEN. READ THE RECALL INFO BACK IN 2016 REGARDING THIS ISSUE. EVERYTHING DESCRIBED IN THAT RECALL IS WHAT MY VEHICLE IS DOING.
THE POWER LIFT GATE ISN'T WORKING PROPERLY. WHEN I PRESS THE BUTTON, IT GOES UP AND THEN GOES DOWN RIGHT AWAY.
I WAS DRIVING VERY SLOW AND THE POWER STEERING STOPPED WORKING. IT HAS HAPPENED A COUPLE TIMES IN THE 6 WEEKS
MY LOW BEAM HEAD LIGHTS KEEP BLOWING OVER THE PAST TWO YEARS, I HAVE HAD TO REPLACE THEM 5 TIMES ON THE DRIVER SIDE AND 2 TIMES ON THE PASSENGER SIZE. ALSO HAD MY HEAD LIGHT HARNESS REPLACED OCT DUE THE BLUB BREAKING IN MULTIPLE PIECES. JAN OF 2019, IT RAINED AND MY TURNING SIGNAL BLUB BROKE AGAIN AND THE LIGHTING COMPONENT FILLED UP WITH WATER AND LOOKED LIKE A FLOATING FISH BOWL.
TL* THE CONTACT OWNS A 2012 GMC ACADIA DENALI. THE CONTACT STATED THAT THE VEHICLE OFTEN DECELERATED INDEPENDENTLY AND WOULD NOT EXCEED 30 MPH. ALSO, THE DOORS WOULD UNLOCK AND "SERVICE STABILIZER BAR AND SERVICE TRACTION DEVICE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION OF LAUREL (500 WASHINGTON BLVD, LAUREL, MD 20707, (866) 255-2985) WHERE IT WAS DIAGNOSED THAT A NEW WIRING HARNESS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE REPAIR FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TIMES FOR REPAIRS AND WAS CURRENTLY WAITING ON ANOTHER REPAIR REGARDING THE TRANSMISSION'S MODULAR HARNESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL IN THE VEHICLE. WHEN THE CONTACT FILLED UP THE FUEL TANK, THE GAUGE REMAINED ON EMPTY. THE CHECK ENGINE, OIL, AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 18,000.
SERVICE AIRBAG LIGHT IS ON. AIRBAGS WILL LIKELY NOT DEPLOY IN THE EVENT OF A CRASH. NHTSA SHOWS A RECALL ON THIS ITEM FOR ALL 2012 ACADIAS; HOWEVER, MY VIN DOES NOT SHOW UP AS A PENDING RECALL. GMC DEALER AND GMC BOTH DECLINE TO ADDRESS ISSUE AS A RECALL. *TR
EVAPORATOR CORE LEAKING AND THEREFORE SENDING TOXIC FREON CHEMICALS/PARTICLES INTO THE AIR INCLUDING AN ORDER THAT REMINDS ME OF FARM WASTE. MANY COMPLAINTS ON ACADIA, TRAVERSE, AND ENCLAVE. THERE IS A BULLETIN OUT THERE FOR MECHANICS ON HOW TO FIX, BUT YET NO RECALL. COST TO REPAIR $1,300+
2012 GMC ACADIA. CONSUMER WRITES IN REGARDS TO FAILED TIMING CHAIN. *LD THE CONSUMER WAS INFORMED THE ENGINE NEEDED TO BE REPLACED.*JS
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE DID NOT OPEN INITIALLY, BUT LATER SLAMMED DOWN WITHOUT WARNING. THE CONTACT STATED THAT THE LIFTGATE FELL DOWN ON THE DRIVER AND KNOCKED HIM TO THE GROUND. IT WAS UNKNOWN IF THE DRIVER WAS INJURED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
WAS DRIVING STRAIGHT AND ATTEMPTED TO MAKE A RIGHT HAND TURN AND COULD NOT TURN THE CAR. ALMOST GOT IN AN ACCIDENT. THIRD TIME THIS HAS HAPPENED. NO PREVIOUS ACCIDENTS, 90,000 MILES. REPAIRS INCLUDED: NEW STERING PUMP, NEW HOSES AND NEW RACK AND PINION GEAR
PASSENGER AIRBAG GOING OFF WARRANTING A SERVICE AIRBAG MESSAGE COMING UP. THE MODULE UNDER THE PASSENGER SEAT WAS ALREADY REPLACED ONCE DURING THE SUMMER OF 2016 AND IS SHOWING NEEDS REPLACED AGAIN. DOESN'T SEEM LIKE WE SHOULD KEEP HAVING THE SAME PROBLEM JUST A FEW YEARS LATER.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WATER SEEPED INTO THE VEHICLE THROUGH THE WINDSHIELD AND DAMAGED THE AMPLIFIER THAT CONTROLLED THE ELECTRICAL SYSTEM. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, THE RADIO OCCASIONALLY MADE POPPING NOISES. THE CONTACT CALLED BALISE CHEVROLET BUICK GMC AT 413-233-4668 (LOCATED AT 440 HALL OF FAME AVE, SPRINGFIELD, MA 01105) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
LIFTGATE STRUTS DID FAIL AND THE LIFTGATE FELL DOWN UNCONTROLLABLY. IT HAPPENED EXACTLY AS MENTIONED IN NHTSA CAMPAIGN NUMBER 15V415000 BUT THE DEALERSHIP SAID MY VEHICLE WAS NOT ON THE RECALL LIST SO THERE WAS NOTHING THEY COULD DO ABOUT THE ISSUE UNDER WARRANTY AND I WOULD NEED TO PAY FOR THE REPAIRS OUT OF POCKET.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING IN ANY GEAR FROM SHIFTING OUT OF PARK. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO PREVENT A POTENTIAL FAILURE IF IT MAY PROGRESS WITH NO WARNING WHILE CHANGING GEARS. THE VEHICLE HAS BEEN INSPECTED BY AN INDEPENDENT MECHANIC WHO SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER FOR INSPECTION, DIAGNOSIS AND TO DETERMINE IF THERE WAS A RECALL TO SERVICE THE TRANSMISSION. A DEALERSHIP HAS NOT BEEN CONTACTED YET. THE MANUFACTURER WAS CONTACTED, HAD ISSUED 38 TSB ON POWER TRAIN AND NO RECALLS FOR POWER TRAIN/TRANSMISSION YET. THE VEHICLE WAS NOT REPAIRED YET. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,116.
LOSS OF STEERING ASSIST AT LOW RPM. RESULT: HARD TO TURN ON EITHER DIRECTION. WHEN PARKING, REVING UP THE ENGINE HELPS STEERING ASSIST RETURN TO "NORMAL". PROBLEM IS AT IT WORST AFTER DRIVING FOR 20 MINUTES OR MORE. NEAR DEATH EXPERIENCE: I WAS COMING OF THE FREEWAY AND ATTEMPTING TO MAKE A TURN (AT SLOWER SPEED) WHEN THE STEERING WHEEL "FELT LOCKED AND I NEARLY ENDED UP DRIVING OVER AN BUSY OVERPASS. IT WAS ONLY DUE TO LUCK, VERY HARD BRAKING AND HARD MANUAL STEERING THAT I WAS ABLE TO GET THE CAR TO TURN A LITTLE AND STOP BEFORE DRIVING OVER OVERPASS. STEERING FLUID LEVEL IS NORMAL. I AM VERY CONVERNED AS SOMOENE COULD GET HURT WHEN I LOSE THE ABILITY TO STEER THE VEHICLE (NO WARNING LIGHTS AND ENGINE RUNNING AS NORMAL). I CAN'T ALLOW MY WIFE TO DRIVE THIS DEATH TRAP. DEALER RECOMMENDED NEW STERING PUMP NEW HOSES AND NEW RACK AND PINION GEAR. CAR HAS ONLY 96,000 NEVER BEEN IN ACCIDENTS. OVER $4,000 IN REPPAIRS!
74,000 MILES ON MY 2012 GMC ACADIA. AS OF TODAY I WILL HAVE HAD 3 POWER STEERING PRESSURE HOSES ON THIS VEHICLE. THE LAST ONE I JUST HAD FOR 2 YEARS AND THEY ARE REPLACING IT NOW AT THE DEALERSHIP. THE DEALER TELLS ME THIS IS A KNOWN PROBLEM AND GM HAS NOT MADE AN UPDATE TO THE PART. SO THIS NEW PART COULD LAST MAYBE A YEAR OR TWO AND I WILL BE BACK IN REPLACING IT AT A COST OF $1300.00 EACH TIME. FORTUNATELY FOR ME MY CAR DID NOT SEIZE UP, MY MECHANIC FOUND THE LEAK AND I HAD IT REPAIRED IMMEDIATELY.
CAR MAKE SOME VIBRATION AND LOSS POWER AT BETWEEN 2000 AND 2700 RPM, WHEN I MAKE SOME ACELETION ON LOW RPM, AND MAKE SOME NOISE WHEN TRANSMITION NEED CHANGE GEAR, UP O DOWN, ON LOW RPM, DEALER IN FIRST TIME, SAY THE PROBLEM WAS A THROTTLE BODY, AND I FIXED, BUT A PROBLEM KEEP GOING, WENT I RETURNER TO DEALER SHOP, NOW THEY SAY IT'S A TRAMITION PROBLEM.
I HAVE HAD TO REPLACE THE HEADLIGHT BULB AND THE DAY LIGHT BULBS 4 TIMES SINCE JANUARY. EACH TIME I REPLACE ONE THE OTHER GOES OUT AND IT DOES'T LAST LONGER THAN A FEW WEEKS. THIS IS VERY DANGEROUS AND STRESSFUL AS THE HEADLIGHTS WENT OUT ON ME AS I WAS DRIVING HOME TWO NIGHTS AGO AND THE ROAD THAT I TAKE TO GET HOME IS VERY DARK. ALSO, I HAD TO REPLACE THE MULTI FUNCTION SWITCH (WINDSHIELD WIPER SWITCH DUE TO IT ONLY WORKING ON HIGH SPEED) IN JANUARY. I'VE NOTICED MULTIPLE PEOPLE WITH THE SAME COMPLAINTS. PLEASE FIX THIS PROBLEM AS BUYING BULBS ARE BECOMING EXPENSIVE AS WELL AS THE TIME IT TAKES TO GET THEM REPLACED CAN BE LENGTHY.
PURCHASED THE VEHICLE FROM THE GM AUTHORIZED DEALER IN SAUDI ARABIA. NO ONE IS ABLE TO GIVE A CERTIFICATION AS TO WHETHER THE VEHICLE MEETS/DOES NOT MEET THE US DOT FMVSS AND EPA STANDARDS
WHILE ACCELERATING, THE VEHICLE WILL SHUDDER AND JERK, EVEN VIBRATE VIOLENTLY AT TIMES. THE RPM METER JUMPS UP AND DOWN WHILE IT DOES THAT. YOU CANNOT GIVE IT GAS WHILE IT IS DOING THIS (YOU CAN BUT IT DOES NOT ACCELERATE). I WAS ON THE INTERSTATE WHEN THE VEHICLE BEGAN TO DO THIS AND STARTING LOSING SPEED QUICKLY. LUCKILY, THAT TIME IT ONLY LASTED A FEW SECONDS BEFORE I WAS ABLE TO SPEED BACK UP. THIS COULD EASILY CAUSE A WRECK. TOOK IT TO THE DEALER AND THEY FOUND NO ERROR CODES OR ISSUES. I EXPLAINED WHAT IT WAS DOING DIRECTLY TO THE MECHANIC AND HE KNEW IMMEDIATELY IT WAS THE TORQUE CONVERTER. HE EXPLAINED THAT MY ACADIA WOULD NOT GO WHILE IT WAS JERKING BECAUSE THE CAR IS STUCK IN BETWEEN GEARS. APPARENTLY A VERY COMMON ISSUE WITH THE ACADIA BUT NO RECALLS. EVEN THOUGH I AM STILL WELL UNDER THE MILEAGE OF MY WARRANTY, GM WILL NOT COVER THE COST TO FIX BECAUSE MY WARRANTY EXPIRED A FEW MONTHS AGO.
I HAVE OWNED THIS VEHICLE FOR A LITTLE OVER A YEAR ABOUT EVERY 2 MONTHS ONE OF MY LOW BEAM HEADLIGHTS BURN OUT OPEN INVESTIGATING ONLINE I SEE THERE HAS BEEN A LOT OF PEOPLE WITH THE SAME PROBLEM . I HAVE NOT HAD ANY PROBLEMS WITH HIGH BEAMS . IT IS VERY DIFFICULT AND EXPENSIVE TO REPLACE THESE BULBS AS WELL AS A SAFETY HAZARD .
VEHICLE JERKS AT CERTAIN SPEEDS, OIL IN THROTTLE BODY, SLOW CHANGING GEARS, RPM'S NOT ADJUSTING CORRECTLY . THIS HAPPENS EVERYDAY USUALLY BETWEEN 30-50 MILES PER HOUR. AIRBAG LIGHT STAYS ON AT ALL TIMES AND NEVER GOES OFF.
THE VEHICLE HAS LESS THAN 70,000 MILES. STEERING WHEEL GOT JAMMED RIGHT BY HOUSE WHEN I WAS TURNING IN TO MY PARKING LOT. THANK GOD I WAS NOT ON FREEWAY WHEN IT HAPPEN BECAME IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL AFTER I TOOK IT TO GMC DEALER SERVICE IT WAS DETERMINED THAT BOTH THE POWER STEERING PUMP AND THE POWER STEERING GEAR BOX HAS TO BE REPLACE AS A SIGNIFICANT COST AS THEY WERE SEIZED UP AND WOULD HAVE POSED A SERIOUS DRIVING RISK.
I HAVE BEEN CHANGE MANY TIMES THE HEADLIGHT DAY LIGHT OF THE DRIVER SIDE, STABILITY CONTROL GOING ON AND STOP MY MOVEMENT, I AVE TO WAIT FOR 5-10 MINUTES AND UNBLOCK BY ITSELF, AND THE BOTTOM OF THE REAR AC SOMETIMES ARE SUPER HOT.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE ELECTRONIC REAR LIFT GATE, THE LIFT GATE WOULD OPEN AND SUDDENLY CLOSE WITHOUT WARNING. THE CONTACT INDICATED THAT FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER ZIEGLER GMC OF LINCOLNWOOD, IL WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED ON NHTSA RECALL CAMPAIGN NUMBER 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 49,000.
LIFT GATE WOULD NOT OPEN, TRIED TO OPEN MY DRIVER DOOR TO OPEN IT FROM THERE AND IT STILL WOULD NOT WORK. TRIED TO CRANK CAR AND IT MADE A LOT OF CLICKING NOISES AND LOOKED AS IF THE BATTERY WAS DEAD BUT THEN ALL OF MY DOORS STARTED MAKING CLICKING NOISES. WON'T START. WON'T RELEASE KEY.
THE STEERING RACK ON OUR 2012 GMC ACADIA HAD TO BE REPLACED AT AGE 6 YEARS 3 MONTHS AND MILEAGE OF 54,954. I WOULD EXPECT THE STEERING RACK SHOULD LAST THE LIFETIME OF THE CAR OR AT LEAST MUCH LONGER THAN 6 YEARS AND 55,000 MILES. CAR WAS BOUGHT NEW FROM GM DEALERSHIP. REGULAR MAINTENANCE WAS PERFORMED. AT AROUND 5 1/2 YEARS AFTER PURCHASE, THERE WERE LOUD SHUTTERING AND CLICKING SOUNDS WHEN MAKING SHARP TURNS BOTH LEFT AND RIGHT. CAR IS ONLY JUST OVER 6 YEARS OLD WITH 54,954 MILES WHEN TAKEN TO A GM DEALERSHIP. DEALERSHIP DETERMINED THE STEERING RACK NEEDED TO BE REPLACED AT A TOTAL COST OF $1751.96. A QUICK GOOGLE SEARCH YIELDS NUMEROUS COMPLAINTS OF THIS PROBLEM.
THE VEHICLE HAS LESS THAN 55,000 MILES AND RECENTLY WHILE GETTING OFF THE HIGHWAY, IN COLD CONDITIONS, IT BECAME VERY DIFFICULT TO TURN THE STEERING AND THEN AFTER ABOUT 500 FEET OF DRIVING THERE WAS A GRINDING NOISE. AFTER HAVING THE VEHICLE TOWED, IT WAS DETERMINED THAT BOTH THE POWER STEERING COOLING PUMP, THE POWER STEERING PUMP AND THE ACTUAL RACK AND PINION STEERING ALL NEEDED TO BE REPLACED AS A SIGNIFICANT COST AS THEY WERE SEIZED UP AND WOULD HAVE POSED A SERIOUS DRIVING RISK IF THEY HAD SEIZED WHILE DRIVING. THERE ARE NOTED TSB ON THESE ITEMS AS WELL
ENGINE SURGES WHEN ON HIGHWAY CAUSING RPM GAUGE TO FLUCTUATE OR BOUNCE TO 2 TO 400 RPMS. VEHICLE SHAKING WHEN DRIVING UP AN INCLINE OR ANYTIME ANYTIME PUTTING ENGINE UNDER A LOAD SPECIALLY BEFORE A TRANSMISSION SHIFT. TOOK TO GMC DEALERSHIP TWICE AND THEY SAID THEY COULDN'T LOCATE THE ISSUE. THE ISSUE STILL PERSISTS.
I HAVE HAD TO REPLACE MY LOW BEAM HEADLIGHTS EITHER THE DRIVER OR PASSENGER SIDE EVERY WEEK FOR THE LAST MONTH. THERE WAS A SPECIAL COVERAGE ADJUSTMENT #14823 RELEASED BY GM ON MAY 12, 2015 AND I WAS TOLD BY GMC I NEEDED TO MAKE A COMPLAINT TO TRY TO BE ELIGIBLE FOR SPECIAL COVERAGE. THERE IS CLEARLY AN ISSUE HERE AND DEFINITELY A SAFETY PROBLEM. I CAN'T SEE HAVING TO SPEND OVER $1000 TO REPLACE THE HEADLAMP ASSEMBLIES FOR A KNOWN PROBLEM
WHILE DRIVING AT SPEEDS OF 68-80MPH THERE IS A VIBRATION IN THE FRONT. IT GOES AWAY AFTER 80MPH. I HAVE HAD TIRES REPLACED, RE MOUNTED AND BALANCED, AND NEW DRIVE SHAFT. IT STILL CONTINUES TO HAPPEN. THE MECHANIC SAID WE CAN TRY REPLACED THE REAR AXLES. I CAN NOT AFFORD TO REPLACE PART AFTER PART.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THERE WAS A WARNING INDICATOR FOR THE ENGINE THAT RANDOMLY FLASHED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS AND IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER. THE CONTACT INDICATED THAT THE INDEPENDENT MECHANICS REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,185.
TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE PASSENGER ATTEMPTED TO OPEN THE POWER LIFTGATE, IT STARTED TO CLOSE UNEXPECTEDLY ON THE PASSENGER. THE CONTACT HAD TO PHYSICALLY LIFT THE LIFTGATE OFF OF THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHEVROLET CADILLAC BUICK GMC (18475 5TH AVE, JAMESTOWN, CA 95327) WHERE IT WAS DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 60,735.
TL-CONTACT OWNS A 2012 GMC ACADIA ---- CONTACT HAS HAD ISSUE LOSING TRACTION CONTROL ON VEHICLE --- STABILITY SYSTEM DOES NOT STAY ON ---- CONTACT WAS ON INTERSTATE GOING 70MPH AND TRACTION CONTROL WENT OFF --- TRACTION CONTROL WENT OFF A SECOND TIME AND ENGINE STARTED SMOKING WHILE DRIVING --- VEHICLE WAS TAKEN TO LOCAL DEALERSHIP AND DEALERSHIP STATED GAS PUMP WAS FAULTY... GAS PUMP WAS FIXED ... ENGINE WAS SMOKING AGAIN TWO DAYS AGO AND CHECK ENGINE LIGHT IS ON.... CONTACT WAS GIVEN NUMBER TO GM --- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
2012 ACADIA NEEDED A REPLACEMENT OF THE NUMBER 2 FUEL INJECTOR IN 2015, NUMBER 4 IN 2016, AND AT THE END OF 2017 REQUIRED ALL 6 REPLACED, PLUS THE FUEL PUMP. ALL 3 TIMES THESE ISSUED OCCURRED WHILE I WAS DRIVING ON THE FREEWAY WHEN THE VEHICLE WARNINGS OF SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER STARTED GOING OFF. THE CAR THEN BEGAN TO SMOKE HEAVILY FROM THE EXHAUST PIPE AND IT WAS REQUIRED TO LIMP OFF THE FREEWAY, PRAYING THAT I WOULDN'T BE HIT AS I WENT FROM 75 TO 40 IN SECONDS.
POWER STEERING FAILED BOTH POWER STEERING PUMP AND STEERING GEAR. CAR HAS ~50,000 MILES. VEHICLE WOULD HAVE FEEDBACK IN STEERING AT LOW SPEEDS. NO WARNING LIGHT, COULD HAVE FAILED AT HIGH SPEEDS CAUSING INJURY.
Data synced from NHTSA on May 4, 2026