2012 GMC Acadia Complaint Log

ALMOST CRASHED INTO A TREE WITH MY 5 YEAR OLD IN THE CAR AFTER GOING THROUGH A PUDDLE ON A RAINY DAY. THERE WAS A VERY LOUD SQUEALING NOISE AND THEN THE STEERING WHEEL FROZE. I NEEDED TO SHUT THE CAR OFF AND TURN IT BACK ON TO UNFREEZE IT. IT HAPPENED A SECOND TIME AFTER GOING THROUGH ANOTHER PUDDLE WHICH THANKFULLY WAS IN MY DRIVEWAY! BROUGHT IT TO GET MY BELT CHECKED AND THE GMC DEALER SAID THEY THINK I HAVE A SMALL STEERING FLUID LEAK AND WOULD NEED A NEW RACK AND PINION? I HAD A PRIVATE MECHANICS SECOND OPINION AND THEY SAID THEY DID NOT SEE A LEAK AND THE FLUID WAS NOT LOW? HOWEVER MY TRANSMISSION FLUID WAS A BIT LOW? MY CAR DOES STUTTER FROM TIME TO TIME BUT NO LIGHTS HAVE COME ON TO TELL ME THERE IS A PROBLEM? NOT SURE WHAT TO DO I CANT AFFORD THE $1400 TO SUPPOSEDLY FIX THE CAR. WE JUST PURCHASED IT A YEAR AGO AND IT ONLY HAS 70,000 MILES ON IT! I HAVE DONE RESEARCH AND OTHERS HAVE THE SAME ISSUE! GM NEEDS TO RECALL THIS SAFETY ISSUE BEFORE SOMEONE GETS HURT OR WORSE!! THEY ALSO NEED TO FIGURE OUT WHY SO MANY HAVE STUTTERING TRANSMISSIONS! I ALMOST GOT INTO A COLLISION BECAUSE MY CAR STUTTERED AS I WAS TURNING! THE OTHER PERSON HAD TO SLAM ON THE BRAKES AS I TRIED TO HIT THE GAS HARDER! I HAD A 3 KIDS IN THE CAR ON THE WAY TO BASEBALL!! FIGURE THIS OUT GM PLEASE BEFORE SOMEONE GET HURT IN THIS SO CALLED FAMILY CAR!!!!

NOTICED ODD NOISE WHEN TURNING STEERING WHEEL. UPON HAVING NOISE CHECKED DISCOVERED THAT THE RACK AND PINION BOX AS WELL AS THE POWER STEERING PRESSURE LINE WERE BOTH LEAKING. AUTO TECHNICIAN ADVISED REPAIR/REPLACEMENT NECESSARY AS NOISE WOULD GET WORSE AND STEERING WOULD BECOME MORE DIFFICULT IN A SHORT TIME. TECHNICIAN STATED THAT THEY HAVE REPLACED NUMEROUS RACK/PINION UNITS ON THIS MAKE OF VEHICLE. CHECK OF THE INTERNET FINDS THAT THIS STATEMENT IS TRUE. ONLY 76000 MILES ON VEHICLE. REPLACEMENT/REPAIR NOT COVERED BY WARRANTY. RACK AND PINION AND PRESSURE HOSE REPLACED AT A COST OF ALMOST $900.00.

WITH THE VEHICLE IS STATIONARY, I OPENED THE POWER LIFT GATE, IT OPENED COMPLETELY, AND SUDDENLY FEE FELL ABOUT 1 TO 2 FEET, STIKING ME AND MY 6 MONTH OLD SON IN THE HEAD. I HAVE REPEATED THIS OPERATION MULTIPLE TIMES STANDING CLEAR OF THE LIFT GATE AND IT CONTINUES TO DO THE SAME THING EVERYTIME. IT IS NOT SAFE TO ACCESS THE CARGO AREA OF MY VEHICLE UNTIL THIS IS REPAIRED. I CALLED THE GMC DEALER IN BUNKIE, LA TO SEE IF IT WAS COVERED UNDER THE 2012 GMC ACADIA RECALLS FOR POWER LIFT GATE MALFUNCTIONING, AND THEY SAID IT WASN'T COVERED. I DISAGREE.

THE RUNNING LAMPS WOULD NOT COME ON

WHEN DRIVING OR EVEN AFTER JUST SITTING FOR A WHILE WITHOUT THE CONTROLS ON OR OFF THE BACK PANEL THAT CONTROLS THE HEAT AND AIR IN THE SECOND ROW THE KNOBS ARE EXTREMELY HOT TO THE TOUCH. I HAVE CHILDREN AND GRANDCHILDREN THAT SIT IN THE SECOND ROW DAILY AND THIS HAS HAPPENED SINCE PURCHASING THE VEHICLE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT LATER ILLUMINATED. THE VEHICLE WAS TAKEN TO KINDLE AUTO PLAZA FORD (523 STONE HARBOR BLVD, CAPE MAY COURT, (609) 465-5000), WHERE THE STARTER, THE TIMING CHAIN AND THE TRANSMISSION WERE REPLACED. ADDITIONALLY, THE AIR BAG SENSOR LIGHT ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKING TO THE SAME DEALER, WHERE THE FRONT PASSENGER'S AIR BAG SENSOR WAS REPLACED. THE SENSOR FAILURE RECURRED SEVERAL TIMES AND THE DEALER REFERRED THE CONTACT TO THE NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

MY GMC ACADIA DENALI HAS A LITTLE OVER 80,000 MILES. I HAVE OTHER VEHICLES FOR EVERYDAY USE SO I ONLY DRIVE THE ACADIA FOR LONG DISTANCES OVER THE WEEKEND. THE VEHICLE SITS IN THE GARAGE WHEN NOT IN USE. I HAVE HAD NO ISSUES WITH THE VEHICLE UNTIL I TOOK IT TO THE DEALER TO HAVE ONE OF THE HEAD LIGHT BULBS ON THE PASSENGER SIDE REPLACED. AFTER I PICKED THE VEHICLE UP I DROVE IT TO NEW YORK AND ON MY WAY BACK (THE NEXT DAY) HAD THE SERVICE LIGHT COME ON TO LET ME KNOW THERE WAS A PROBLEM WITH THE BATTERY. I LOOKED AT THE BATTERY INDICATOR IN THE DASH AND NOTICED THE CHARGE WAS GETTING LOWER AND LOWER. BY THE TIME I GOT TO BALTIMORE, MD THE INDICATOR WAS BELOW 12 AND THE VEHICLE FINALLY SHUT OFF. TOWED THE VEHICLE TO THE DEALERSHIP AND THEY FIRST REPLACED THE BATTERY BUT THAT DIDN'T FIX THE PROBLEM. THEY THEN REPLACED THE ALTERNATOR. I DROVE THE VEHICLE THREE TIMES AND IT WORKED FINE. THREE WEEKS LATER I TRIED TO START THE VEHICLE AND HAD NO BATTERY POWER. TRIED JUMPING THE VEHICLE BUT IT WOULD NOT GATHER ENOUGH POWERE TO START THE ENGINE. HAD THE VEHICLE TOWED TO THE DEALER. THEY SAID THAT THE NEW BATTERY THAT WAS INSTALLED HAD A BAD CELL. I AM AFRAID THAT'S NOT THE ISSUE; IT'S OBVIOUS THAT SOMETHING IS DRAINING THE BATTERY WHEN THE CAR IS NOT IN OPERATION AND IT ALL STARTED WHEN I HAD THE HEADLAMP. I THINK GM IS AWARE OF ELECTRICAL ISSUES WITH THE ACADIA. I JUST WANT TO MAKE SURE I PUT THIS COMPLAINT OUT THERE. I AM NOT CONFIDENT THAT THIS PROBLEM WON'T OCCUR THREE WEEKS FROM NOW.

THIS IS A 2012 WITH ONLY 68,423 MILES AND JUST HAD THE STEERING GEAR BOX REPLACE BECAUSE IT WAS LEAKING. IT COST ME $1,118.54 (PARTS & LABOR). THIS NEED TO BE LOOK INTO BECAUSE I HAVE READ THAT OTHER PEOPLE HAVE THE SAME PROBLEM. THIS DOESN'T SOUND TO GOOD WITH LOW MILEAGE. I AM ABOUT 71 AND ALL OF THE CARS I HAD IN THE PAST NEVER HAD ANYTHING LIKE THIS. I TOOK MY CAR TO HAVE THE BRAKES REPLACE WHEN THE GMC SERVICE FOUND THIS PROBLEM. I WOULD THING THIS SHOULD BE A RECALL.

NOTICED A SLIGHT SQUEAK WHEN STEERING SO TOOK CAR IN FOR SERVICE AND DEALER PERFORMED NEARLY $5400.00 OF WORK ON MY CAR. HERE IS WHAT THEY WROTE ON THE BILL: C/S VEHICLE MAKING A SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL AT LOWER SPEEDS FOUND TO BE LEAKING TO A DROP ON TO OTHER COMPONENTS. REPLACED STEERING RACK AND CLEANED FLUIDS. THEN THEY ALSO DID THIS SERVICE: C/S TO FIX OIL PNA LEAK FOUND IN MPVI AS WELL AS FRONT COVER TO ENGINE FOUND TO BREAKING. TWO SEPARATE OIL SEEPS FOUND DURING MPVI. DUE TO FAILED SEALS REPLACED SAID PARTS AND RESEALED. CLEANED PARTS AND TEST DROVE AND DUE TO THESE "FIXES" PERFORMED THEY ALSO DID ALIGNMENT: C/S TO PERFORM 4 WHEEL ALIGNMENT FOR STEERING RACK PERFORMED ALIGNMENT TO ME THE OIL LEAKS SEEMS TO BE RESULT OF POWER STEERING LEAKS DUE TO EROSION OF THE GASKETS AND WAS WONDERING IF THIS HAS BEEN REPORTED AS AN ISSUE AS $5400.00 FOR REPAIRS SEEMS EXTREMELY HIGH. WAS THERE RECALLS ON THE POWER STEERING ISSUE? THANKS, [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

VEHICLE SHUDDERS AND ENGINE SURGES IF ENGINE RPMS DROP UNDER 22OO. CAR DOES NOT DRIVE SMOOTHLY. HAS TRIPPED INTO "LIMP HOME MODE" WHILE DRIVING ON 4 LANE HIGHWAY AT 60MPH. VEHICLE HAD TO BE TOWED. DEALER "SAID THERE WAS NOT ERROR CODE TO REPAIR", HAVE TAKEN IT IN ON 4 DIFFERENT OCCASIONS WITH A REPAIR TO FUEL RELAY REPAIR, MOTOR MOUNT, AND TWICE WITH NO REPAIR BEFORE WARRANTY WAS UP, NOW OUTSIDE OF WARRANTY IN MILEAGE. THIS VEHICLE IS NOT SAFE. PROBLEM HAS BEEN GOING ON SINCE AUGUST 2017.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO MERGE INTO TRAFFIC AND STEER THE VEHICLE WITH FORCE. WHILE ACCELERATING, THE STEERING RETURNED TO NORMAL. IN ADDITION, THERE WAS AN ABNORMAL WINDING SOUND AND THE FAILURE GRADUALLY RECURRED. THE DEALER (HANLESS HILLTOP BUICK GMC, 3230 AUTO PLAZA, RICHMOND, CA, 94806, 510-222-4141) SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

THE AIR BAG LIGHT HAS BEEN GOING ON INTERMITTENTLY SINCE AROUND 2013. THE FIRST REPAIR WAS COMPLETED DUE TO A RECALL NOTICE BACK THEN. THE LIGHT CAME BACK ON AGAIN SHORTLY AFTER, REPAIRED ONE MORE TIME. THE AIR BAG LIGHT CAME ON A 3RD TIME, AND VEHICLE WAS TAKE TO ANOTHER GM SERVICE CENTER FOR REPAIR. THEY PERFORMED THIS REPAIR IN 2016, AND NOTED THEY REPAIRED A BROKEN CLIP, BUT ALLEGEDLY WAS A DIFFERENT PROBLEM THAT THE ONE THE RECALL ADDRESSED ABOUT 2 YEARS PRIOR. NOW A FEW MONTHS AFTER THIS LAST REPAIR, THE AIR BAG LIGHT CAME ON AGAIN. THE GM SERVICE CENTER IS DIAGNOSING A COMPLETELY DIFFERENT PROBLEM THAN THE FIRST RECALL, AND DIFFERENT THAN THEIR LAST REPAIR. THIS ONE THEY ARE NOTING A PROBLEM WITH THE "RIGHT FRONT SIDE DEPLOYMENT LOOP" AND RECOMMEND THAT THE PASSENGER SEAT AIR BAG BE REPLACED. AS A CONSUMER, WHETHER THE AIR BAG LIGHT IS "NOT PART OF THE RECALL, AND YOU CAN ONLY GET THE RECALL WORK DONE ONCE", THIS IS EXTREMELY CONCERNING THAT THIS VEHICLE HAS HAD SO MANY ISSUES WITH THE SAFETY DEVICES AT NO MORE THAN 5 YEARS OF AGE. THIS SHOULD NOT BE HAPPENING WITH ANY SAFETY DEVICES ON ANY VEHICLE THAT IS ONLY 5 YEARS OLD (ALTHOUGH THE AIR BAG SYSTEM HAS CONTINUOUSLY BEEN DEFECTIVE SINCE AGE 1 OF THE VEHICLE). GENERAL MOTORS BEARS AN ENORMOUS LIABILITY WITH SELLING VEHICLES THAT HAVE CONTINUOUS SAFETY DEFECTS, ESPECIALLY AT AN EARLY AGE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED INTERMITTENT HEADLIGHT FAILURE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO GOLD STAR BUICK GMC (1980 N DAVIS RD, SALINAS, CA 93907) AND WAS INFORMED THAT THE HEADLIGHT FAILURE WAS DUE TO ELECTRICAL CONNECTION. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

I HAVE REPEATEDLY HAD PROBLEMS WITH THE AIRBAG. IT HAS BEEN REPAIRED 4 TIMES AND CONTINUES TO HAVE FRAYED WIRING WHICH DISABLES THE AIRBAG. THIS IS A MAJOR SAFETY HAZARD ON THIS SUV AND HAS BEEN RECALLED FOR ISSUES MORE THAN ONCE. I WAS TOLD BY THE DEALER- D'ELLA GMC THAT IF THE AIRBAG LIGHT IS ON, IT WONT DEPLOY IN AN ACCIDENT. ANOTHER RECALL SHOULD BE ISSUED SINCE THERE ARE NUMEROUS POSTINGS ON THE INTERNET ABOUT THE PROBLEM

THE RACK LEAKED AND WAS REPLACED AT APPROX 50 K MILES. THEN THE POWER STEERING PUMP WAS REPLACED AT APPROX 60K MILES.

POWER STEERING RACK AND PUMPED LEAKED AT 57,000. THE CAR WAS NOT DRIVABLE AS THE STEERING COULD NOT BE USED. I ALMOST GOT INTO A CAR ACCIDENT TWO WEEKS AGO. THIS IS THE SECOND RACK THAT HAS BROKEN. IT WAS REPLACED BY AN ACDELCO GM APPROVED PART

AUTOMOBILE STALLED WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT CHEVROLET DEALERSHIP ON JUNE 12 TO REPLACE FUEL PUMP CONTROL MODULE, WHICH WAS A RECALLED PART ON GMC ACADIA'S. I CALLED GM AND WAS INFORMED MY VIN WAS NOT PART OF RECALL AND WAS TOLD I WOULD BE CALLED BACK WITH AN EXPLANATION WHY. I NEVER RECEIVED A RETURN PHONE CALL. CAR STALLED AGAIN WHILE DRIVING AND WOULD NOT START. SERVICE COMPLETED AT GMC DEALERSHIP ON AUGUST 12 TO REPLACE FUSE BLOCK THAT CONTROLS FUEL PUMP. APPROXIMATELY 2 WEEKS LATER CAR STALLED WHILE DRIVING, THEN RESTARTED. RETURNED CAR TO CHEVROLET DEALERSHIP FOR SERVICE. THEY HELD CAR 8 DAYS BUT COULD NOT FIND SOURCE OF PROBLEM, THOUGH THOUGHT IT WAS THE FUEL PUMP. CAR STALLED AGAIN ON SEPTEMBER 8 THEN RESTARTED. BROUGHT TO CHEVROLET DEALERSHIP FOR SERVICE BUT AGAIN THEY FOUND NO SERVICE CODE. WAS INFORMED WITH THE NUMBER OF MILES ON VEHICLE, 60,100, I SHOULD NOT BE HAVING THESE ISSUES. CAR STALLED AGAIN ON SEPTEMBER 10 AND WILL NOT RESTART. WILL NEED TO, AGAIN, BRING IN FOR SERVICE. COMPLAINT IS IN REGARD TO VEHICLE RECALL FOR MY YEAR AND MODEL, BUT NOT FOR MY SPECIFIC VIN, EVEN THOUGH RECALL PROBLEM EXISTS WITH MY VEHICLE. HAVE HAD CAR SERVICED AT GM DEALERSHIPS TWICE AT EXPENSE OF OVER $1,000 FOR THE SAME ISSUE AND ISSUE PERSISTS. GM HAS NOT RESPONDED AND GM DEALERSHIPS HAVE BEEN UNABLE TO SOLVE PROBLEM.

CONTINUED ISSUES WITH POWER STEERING FLUID EJECTS FROM THE POWER STEERING PUMP WHEN WHEEL IS TURNED NEAR EXHAUST PIPE AND HAVE NOTICED FLAMES AND SMOKE. VEHICLE WAS STATIONARY

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT'S VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). AFTER OPENING THE LIFTGATE, IT FELL WITHOUT WARNING. THE LIFTGATE STRUCK THE CONTACT'S HEAD AND KNOCKED HIM UNCONSCIOUS. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/13/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. UPDATED 08/29/2017*JS

SERVICE AIRBAG DISPLAY ON DASH

VEHICLES 75,000 MILES ON IT. WHILE DRIVING THROUGH A PARKING GARAGE, MY POWER STEERING WENT OUT, VERY SUDDENLY, MAKING DRIVING VERY DIFFICULT AND VERY DANGEROUS. AFTER BRINGING MY VEHICLE TO A MECHANIC, I WAS TOLD I NEEDED TO REPLACE BOTH THE STEERING PUMP AND RACK AND PINION. AFTER SOME READING, IT APPEARS AS THOUGH THIS IS A RECURRING ISSUE FOR THE ACADIA THAT HASN'T BEEN ADDRESSED FOR THIS MODEL YEAR. .

THE VEHICLE HAS MAJOR STEERING ISSUES. POWER STEERING LOSS AT LOW SPEEDS MAKING TURNING AND OPERATING THE VEHICLE UNSAFE. THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL THAT ENDED WITH THE 2011 MODELS. THE STEERING RACK AND PUMP SHOULD NOT HAVE TO BE REPLACED AT THE BUYERS COST DUE TO MANUFACTURING DEFECTS.

MY WINDOWS WILL ROLL DOWN ON THEIR OWN WHILE GOING DOWN THE ROAD. I CAN ONLY ROLL THE WINDOWS UP AND DOWN INTERMITTENTLY WHILE PARKED AND IN MOTION. WHILE DRIVING STABILITY CONTROL WILL TURN ITSELF OFF AND BLOW SOME SORT OF GAS THROUGH THE AIR CONDITIONING VENTS IN THE CAR, THEN IT WILL START SHUDDERING AND SLOWING DOWN THE CAR TO THE POINT I HAVE TO PULL OVER. AFTER THAT ISSUE STARTED, MY A/C WILL ONLY WORK INTERMITTENTLY AS WELL.

I WAS DRIVING IN MY NEIGHBORHOOD WHEN MY CAR STARTED MAKING A LOUD NOISE AS I TURNED THE WHEEL TO THE RIGHT. I TURNED ONTO MY STREET AND MY CAR STARTED SMOKING, SMELLED LIKE SOMETHING WAS BURNING, AND THE POWER STEERING WENT OUT. LUCKILY I WAS NEAR MY HOME. I LOOKED UNDERNEATH THE VEHICLE AND FLUID WAS SPRAYING OUT AND THE POWER STEERING PUMP BUSTED OUT OF NOWHERE. NOT ONLY WAS THE POWER STEERING PUMP BAD BUT THE WATER PUMP IS LEAKING ALSO AT THE SAME TIME AT 85000 MILES. ANOTHER ISSUE IS THAT THE SERVICE AIR BAG HAS BEEN ON SINCE I PURCHASED THE VEHICLE AND I TOOK IT BACK TO THE DEALERSHIP THE NEXT DAY AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT REMAINS ON. WHAT IF I'M IN AN ACCIDENT AND THE AIR BAGS AREN'T WORKING PROPERLY.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD WIPERS ONLY WORKED AT THE HIGHEST SETTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 40 MPH, THE AIR CONDITIONER LIGHT FAILED TO ILLUMINATE INITIALLY, BUT LATER ILLUMINATED INTERMITTENTLY. THE AIR CONDITIONER FAILED TO TURN ON AFTERWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE IN THE AIR CONDITIONER LINE HOSE DUE TO THE HOSE RUBBING UP AGAINST THE POWER STEERING LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED UNEXPECTEDLY THROUGH A GARAGE DOOR. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *AS

AS MY GMC ACADIA IS SITTING IN THE GARAGE I PULLED ON THE LIFT GATE HANDLE TO OPEN THE TAILGATE. CONFIDENCE THAT IT WAS GOOD TO STEP IN AN PUT MY BABY'S STROLLER I PROCEEDED TO STEP IN AS SOON AS THE LIFT GATE GOT TO IT'S PEEK THE STRUT GAVE IN AND THE GATE CAME DOWN ABOUT TWO FEET OR SO STRIKING ME ON TOP OF MY HEAD. I MANAGED GET DOWN AS TO NOT GET HEART THE LIFT GATE SEEMS TO BE OUT OF SERVICE BECAUSE THERE IS NO WAY TO OPEN IT AND HAVE IT STAY OPEN. IT JERKS AND THEN IT CLOSES ITSELF.

TODAY WITH THE FUEL GAUGE SHOWING 1/2 TANK FULL, MY ACADIA RAN OUT OF GAS AND I WAS FORCED TO THE SIDE OF THE ROAD. I HAVE SEEN RECALLS FOR OTHER YEAR MODELS FOR THIS EXACT PROBLEM, BUT THE YEAR MY ACADIA IS DOES NOT MATTER TO GM. THIS IS A VERY SERIOUS PROBLEM THAT COULD CAUSE A SEVERE ACCIDENT. GM'S RECALL NUMBER IS 14007. IN THE AFFECTED VEHICLES, THE ENGINE CONTROL MODULE (ECM) SOFTWARE MAY CAUSE THE FUEL GAUGE TO READ INACCURATELY. AN INACCURATE FUEL GAUGE MAY RESULT IN THE VEHICLE UNEXPECTEDLY RUNNING OUT OF FUEL AND STALLING, INCREASING THE RISK OF A CRASH.THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT.

BACK IN JANUARY 2017 I TOOK MY CAR IN TO HAVE THE POWER LIFTGATE RECALL WORK DONE AT MY DEALER. ON 3/1/17 IN THE EVENING, WHILE LOADING GROCERIES IN THE BACK OF MY CAR THE POWER LIFTGATE FELL FULL-FORCE RIGHT ONTO MY HEAD AND PUSHED DOWN ONTO MY NECK (AND IT IS A VERY HEAVY LIFTGATE!). THANKFULLY I DID NOT PASS OUT. I IMMEDIATELY CALLED MY SERVICE GUY TO LET HIM KNOW WHAT HAD HAPPENED. I ALSO BROUGHT THE CAR IN TO THE DEALER THE VERY NEXT DAY. AFTER NOT FEELING WELL THE NIGHT BEFORE, I WENT URGENT CARE, WHO IN TURN SENT ME TO THE ER FOR A CT SCAN OF MY HEAD. I SUFFERED A CONCUSSION. I DO NOT BELIEVE THAT THE PROBLEM WITH THE LIFTGATE HAS BEEN SOLVED AND THINK IT IS A VERY DANGEROUS SITUATION SINCE THERE WAS NO INDICATION OR SIGNS OF A FAILURE. I CONTACTED GM WHO HAS OPENED A CASE AND SAID THEY WILL BE CONTACTING ME. QUITE FRANKLY I WANT TO GET RID OF THE CAR BECAUSE OF THIS SITUATION. I THINK ALL ACADIA OWNERS SHOULD BE AWARE OF HOW SERIOUS IN FACT THIS ISSUES IS. I WAS TOTALLY UNAWARE UNTIL I READ ARTICLES AND OTHER MATERIALS ON THE WEB. I AM IN THE PROCESS OF GATHERING ALL OF MY PAPERWORK TO BE SCANNED AND WILL BE FILING A LAWSUIT IF GM CANNOT RESOLVE THE ISSUE WITH ME. I WILL BE HAPPY TO FORWARD TO YOU ANY DOCUMENTATION YOU DESIRE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER GETTING LIFT GATE RECALL WHEN OPENED ALL THE WAY A LOUD POP WOULD HAPPEN. WAS TOLD STRUTS WORN. DIDN'T DO IT BEFORE. AS OF 1 DAY AGO LIFT GATE WILL OPEN LITTLE MORE THAN HALF WAY THEN JUST START CLOSING ON ITS OWN. IT CANNOT BE STOPPED. BEFORE WHEN IT BUMPED SOMETHING IT WOULD STOP OR OPEN BACK UP. NOW THERE IS NO STOPPING IT. IF A CHILD WEAR ABLE TO GET BETWEEN IT WHEN THIS HAPPENS IT WOULD KILL THEM. I WAS PARKED TRYING TO GET SOMETHING OUT OF THE BACK OF THE CAR.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE ABS, ENGINE, BATTERY, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. ALSO, THE KEY FAILED TO RETRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *JS

THE HYDRAULIC ROD THAT HOLDS THE ENGINE HOOD OPEN FAILED AT 35,000 MILES.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

MY CAR WAS PURCHASED WITH A POWER LIFT GATE IN 2012. IT HAS ALWAYS WORKED FINE UNTIL ONE DAY RECENTLY I WAS HOLDING MY YOUNG DAUGHTER PUTTING A PACKAGE IN THE TRUNK WHEN IT SUDDENLY REVERSED ITS MOTION JUST AS IT WAS ALMOST FULLY OPEN AND CAME SLAMMING DOWN ON BOTH MY DAUGHTER AND I HITTING ME, THANKFULLY NOT MY DAUGHTER RIGHT IN THE HEAD. THERE WAS NO WAY I COULD HAVE GOTTEN OUT OF THE WAY OF THIS DOOR-THE SAFETY FEATURE WHICH WOULD MAKE IT GO BACK UP IF SOMETHING WAS IN THE WAY WAS DEFECTIVE AT THIS POINT AND NOT WORKING. THERE WAS NO WARNING LEADING UP TO THIS EVENT THAT WOULD CAUSE ME TO BELIEVE THE DOOR WAS BEGINNING TO BREAK. MY HUSBAND LOOKED AT IT AS WELL WHEN I RETURNED HOME AND IT CONTINUED TO TAKE PLACE AND FORCEFULLY SLAMMED THE DOOR DOWN. WE IMMEDIATELY DISABLED THE POWER LIFT GATE; HOWEVER, IT WAS ALMOST IMPOSSIBLE FOR ONE INDIVIDUAL TO OPERATE THE DOOR MANUALLY BECAUSE IT WOULD NOT STAY UP ON IT'S OWN AND HAD TO BE HELD OPEN. I HAVE CONTACTED GMC AND HAVE A OPENED UP A CLAIM WITH THEM BUT THEY HAVE NOT REPORTED THAT THERE ARE ANY OPEN RECALLS ON THIS CAR PART. WE ARE VERY UPSET AND THANKFUL THAT MYSELF OR MY DAUGHTER WASN'T HURT WORSE ( I DID SUFFER A HEADACHE FOR A GOOD PART OF THE DAY). I FEEL THAT THIS WAS A VERY DANGEROUS EVENT THAT TOOK PLACE AND THERE WAS NO WAY TO GET OUT OF THE WAY OF THIS DOOR FORCEFULLY AND ERRATICALLY BEING BROUGHT DOWN ON MY HEAD. WE HAVE PAID SEVERAL HUNDRED DOLLARS AT THIS POINT TO RECTIFY THE SITUATION AND FIX THE LIFT GATE. I HAVE SAVED MY RECEIPTS. THE PICTURE BELOW IS OF THE PART THAT BROKE.

THE STEERING ON THE VEHICLE BEGAN TO ACT LIMITED AND TOUGH TO CONTROL. LAST WEEK WHEN TURNING THROUGH AN INTERSECTION, IT BECAME DIFFICULT TO CONTROL AND AVOIDED AN ACCIDENT ONLY DUE TO LOW RATE OF SPEED. PULLED THE OFF TO THE SIDE AND GOT THE VEHICLE OFF OF THE ROAD IMMEDIATELY AFTER THIS ISSUE. IF TURN WAS CONDUCTED AT A HIGHER RATE OF SPEED, IT COULD HAVE BEEN A PROBLEM. AFTER HAVING THE VEHICLE IN THE SHOP FOR THREE DAYS IT WAS DETERMINED THAT THERE WAS A MALFUNCTION OF THE POWER STEERING AND A BAD POWER STEERING PUMP. THIS WAS EXTREMELY FRUSTRATING FOR A VEHICLE WITH ONLY 70,000 MILES. *TR

TRUCK HAS A HORRIBLE FUEL SYSTEM. DRIVING DOWN THE HIGHWAY AND LOST POWER IN VEHICLE. LESS THAN 90K MILES. 2 BAD FUEL INJECTORS ALREADY, A FUEL PUMP REPLACEMENT, NOT TO MENTION OTHER MECHANICAL ISSUES. *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

MY 2012 GMC ACADIA WAS INVOLVED IN GM SAFETY RECALL 14030 IN MAY 2014 CONCERNING THE 'SERVICE AIR BAG' LIGHT COMING ON (NHTSA CAMPAIGN NUMBER: 14V118000). EVEN THOUGH MY VEHICLE HAD NOT HAD THE PROBLEM, ON 09/24/14 MY DEALER PERFORMED THE RECALL BY REMOVING THE DRIVER AND PASSENGER SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS AND SPLICING AND SOLDERING THE WIRES TOGETHER. YELLOW ELECTRICAL TAPE WAS PLACED OVER THE SPLICES. VEHICLE HAD 16,924 MILES ON IT AT THAT TIME. SHORTLY AFTER THE REPAIR WAS DONE THE 'SERVICE AIR BAG' LIGHT STARTED COMING ON. WE QUICKLY DETERMINED THE LIGHT WOULD GO OUT IF WE "WIGGLED" THE YELLOW TAPE UNDER THE PASSENGER'S SEAT. GM ISSUED SERVICE BULLETIN 15536 IN AUGUST 2015. THEY HAD RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR FOR GM RECALL N14030 MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. UNDER THIS SPECIAL COVERAGE DEALERS WERE TO REMOVE THE SECTION OF THE WIRE WITH THE FAULTY REPAIR AND RE-CONNECT THE WIRES AT NO CHARGE TO THE CUSTOMER. GM IDENTIFIED ALL VEHICLES INVOLVED WITH 15536 BY VIN ON THE APPLICABLE WARRANTIES SECTION IN GM GLOBAL WARRANTY MANAGEMENT SYSTEM. WHEN I TOOK MY VEHICLE IN TO HAVE THE 'SERVICE AIR BAG' LIGHT PROBLEM FIXED, THE DEALER SAW THE LIGHT WAS ON BUT THEIR SCAN REVEALED NO CODES. HE SAID THIS WAS NOT THE SAME ISSUE AND MY VIN WAS NOT INCLUDED IN THE SERVICE BULLETIN ANYWAY. THE DEALER NOR GM CUSTOMER SERVICE COULD EXPLAIN WHY ALL VINS INVOLVED WITH THE ORIGINAL RECALL (14030) WERE NOT COVERED BY 15536. THIS IS A SAFETY ISSUE (AIR BAGS WILL NOT DEPLOY WITH "SERVICE AIR BAG" LIGHT ON) AND GM APPEARS TO HAVE ARBITRARILY DETERMINED SOME VINS HAD GOOD REPAIRS AND SOME OTHERS MAY NOT. I THINK IT IS ONLY FAIR AND LOGICAL THAT ALL VINS INVOLVED WITH RECALL 14030 SHOULD BE INCLUDED IN SERVICE BULLETIN 15536 AND REQUEST YOUR HELP TO MAKE THAT HAPPEN. *TR

RIGHT FRONT PASSENGER SIDE SEAT BELT BUCKLE DOES NOT LOCK AND SECURES THE RIGHT FRONT PASSENGER IN PLACE

CHASSIS ELECTRONIC CONTROL MODULE INTERNAL CONTAMINATION - GMC RECALL 14515 - THIS IS A RECALL ON A LOT OF GM CARS AND TRUCKS WHICH INCLUDES THE 2012 GMC ACADIA BUT MY VIN DOESN'T QUALIFY. THIS CONTROL MODULE IS EXPOSED TO WATER AND ALL OF THE ELEMENTS WHICH IS WHY THERE IS A RECALL. OURS FAILED YESTERDAY AT HIGHWAY SPEEDS AND THE CAR DIED AT 60 MPH. WE WERE LUCKY TO BE HEADING TO THE EXIT WHEN IT DIED AND NOT INVOLVED IN A CRASH. I'VE SPOKEN TO 3 GMC SERVICE CENTERS IN THE AREA AND THE GMC ASSISTANCE CENTER AND THEY TELL ME THAT MY VIN DOES NOT HAVE ANY RECALLS. VERY DANGEROUS SITUATION THAT OCCURRED AND ALL OF THESE VEHICLES NEED TO BE FIXED.

THE VEHICLE WAS IN MOTION NEAR AN INTERSECTION AND APPROACHING THE LIGHT TO TURN. ( NEAR AIRPORT IN RALEIGH NC) THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY DURING THE CRASH. THE OTHER VEHICLE HAS BEEN DECLARED TOTAL LOSS AND MINE HAS SIGNIFICANT DAMAGE AND COULD BE CLASSIFIED AS TOTAL LOSS. THERE ARE PERSONAL INJURIES. I AM ATTACHING PICTURES OF THE VEHICLE AND ACCIDENT REPORT.

DURING THE LAST YEAR OR SO, MY STEERING GOES OUT WHEN I'M MAKING A TURN AFTER DRIVING THROUGH A PUDDLE. IT KICKS BACK IN AFTER 15-30 SECONDS. I TOOK IT TO THE DEALER LAST YEAR, THEY JUST BLEW IT OFF, SAID IT WAS A DIRTY SENSOR OR SOMETHING, BUT DIDN'T FIX IT, NOR DID THEY DOCUMENT IT. IT KEPT HAPPENING. I TOOK IT BACK TO THE DEALER LAST WEEK (AFTER MY WARRANTY EXPIRED) AND THEY DID $1800 WORTH OF WORK TO THE CAR (NEW STEERING PUMP AND STEERING HOSE). MY EXTENDED WARRANTY COVERED SOME OF IT. LAST NIGHT IT STORMED AGAIN, THERE WERE A LOT OF PUDDLES ON THE ROADS AND NOW IT'S WORSE THAN EVER!!! THE STEERING IS GOING OUT EVEN WHEN I'M DRIVING STRAIGHT THROUGH A PUDDLE AND IT'S LASTING LONGER. THE BATTERY WARNING LIGHT ALSO FLASHED ON, BUT THEN IT WENT OFF WHEN THE STEERING KICKED BACK IN. I'M PETRIFIED TO DRIVE THE CAR!

VEHICLE SHUDDERS AND JERKS AT ALL SPEEDS. IT IS PARTICULARLY WORSE AT LOWER SPEEDS. THE AUTOMATIC TRANSMISSION IS ACTING LIKE SOMEONE IS POPPING THE CLUTCH ON AN MANUAL TRANSMISSION. IT IS SCARY AND DANGEROUS TO DRIVE WHEN THIS IS HAPPENING, HOWEVER IT ONLY HAPPENS INTERMITTENTLY. HAVE FOUND MANY SIMILAR COMPLAINTS VIA GOOGLE, HOWEVER CANNOT GET DEALER TO ADDRESS THE ISSUE AS NO ERROR CODES ARE PRESENT AND THEY CANNOT RECREATE THE ISSUE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS STATIONARY, THE LIFTGATE MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,535. ...UPDATED 10/11/16 *BF *CN

MY WIFE'S 2012 GMC ACADIA HAS BEEN DIAGNOSED WITH A CRACKED EVAPORATOR CORE IN THE AIR CONDITIONING WHICH THE DEALERSHIP SAYS I WILL HAVE NO WORKING AIR CONDITIONING SOON. THE $2100 REPAIR BILL DISAPPOINTS ME ON A 4 YEAR OLD VEHICLE WITH 96,825 KM BUT I CHALK IT UP AS SOMETHING THAT CAN HAPPEN I GUESS. HOWEVER, WHAT IS WORTHY OF A COMPLAINT TO RECALL IS THAT THE GMC DEALERSHIP TOLD ME MY ACADIA WAS THE 8TH ACADIA IN THE LAST 3 MONTHS WITH THE SAME PROBLEM. ADDING MORE FUEL TO THE FIRE, I LIVE IN A TOWN OF 6,700 PEOPLE WITH THE 1 GMC DEALERSHIP; THAT SEEMS LIKE A PRETTY POOR TRACK RECORD FOR QUALITY CONTROL IN A SMALL TOWN AND FOR GMC AS A WHOLE. OF COURSE WHEN I CALLED GMC CUSTOMER SERVICE, THERE WAS NO RECALLS PRESENTLY ON THE ISSUE I HAVE AND THAT THEY WOULD NOTE IT. PERSONALLY THEY MUST HAVE ACCESS TO HOW MANY ACADIA'S HAVE HAD THE SAME PROBLEM AND SHOULD FROM A CUSTOMER SERVICE STANDPOINT, AT LEAST INVESTIGATE THAT IF IT IS A COMMON PROBLEM, RECALL THE VEHICLES NOW AND NOT WHEN WARRANTIES ARE EXPIRED. HOPING THIS PROVOKES ACTION!

IN 2015, THE GM DEALER REPLACED THE POWER STEERING PUMP DUE TO FAILURE UNDER A RECALL. ON JULY 7, 2016, I TOOK BY CAR BACK TO THE DEALER AND NOW THE RACK IS LEAKING POWER STEERING FLUID. THIS CONTINUES TO BE AN ISSUE WITH THESE VEHICLE. VERY UNSAFE TO OPERATE WHEN THE STEERING SYSTEM KEEPS FAILING. THIS ISSUE HAS MADE THE VEHICLE DIFFICULT TO STEER.

HEADLAMPS KEEP MELTING/BURNING OUT

MY WIFE AND THREE DAUGHTERS, AGES 11, 9, AND 6, WERE INVOLVED IN A MAJOR CRASH. AN ELDERLY MALE TRAVELED THRU A STEADY RED TRAFFIC SIGNAL AND STRUCK THE PASSENGER SIDE OF MY WIFE'S VEHICLE AS SHE WAS CROSSING THE INTERSECTION WITH A GREEN TRAFFIC SIGNAL. AFTER IMPACT, THEY WERE PUSHED HEAD ON INTO A TRAFFIC STANDARD (WHICH WAS TAKEN OUT COMPLETELY) AND THEN INTO A TELEPHONE POLE, ALSO HEAD ON. NOT ONE AIRBAG DEPLOYED. THE VEHICLE IS SUPPOSEDLY EQUIPPED WITH FRONT AND SIDE AIRBAGS. IN MARCH OF 2014 THERE WAS A RECALL CONCERNING THE AIRBAGS NOT DEPLOYING IN THESE VEHICLES (# 14V118000). I HAVE OWNED THIS VEHICLE SINCE NEW AND DID RETURN IT TO THE DEALERSHIP IN MAY OF 2014 FOR THE RECALL SHORTLY AFTER RECEIVING NOTIFICATION. I WAS ADVISED THAT IT WAS TAKEN CARE OF.