2012 GMC Acadia Complaint Log

DRL ARE CAUSING THE HEADLIGHTS TO MELT.

THE SPRINGS INSIDE PLASTIC SEAT BELT RETRACTOR P/N 19301109 HAVE PUSHED THROUGH AND BROKEN THE PLASTIC HOUSING ON THE MALE END OF THE BUCKLE. MY DEALER SAYS IT IS NOT COVERED BY WARRANTY OR RECALL BUT THAT IT SHOULD NOT HAVE HAPPENED. I'M SENDING YOU A PICTURE TO CONSIDER MAKING A SPECIAL CLAIM AS THIS IS A SAFETY ISSUE. GREEN BUICK/GMC IN DAVENPORT, IA WANTS $223 FOR THE WHOLE SEAT BELT ASSEMBLY WHEN ALL I NEED IS THE PLASTIC BUCKLE COVER. THEY ALSO WANTED $90 FOR LABOR. I FILED CASE # 8-2087889077 WITH GENERAL MOTORS CUSTOMER ASSISTANCE CENTER 'GMCACUPDATE@GM.COM'

MY CAR HAS A WARNING ON IT TO SERVICE AIR BAGS! THE DEALER WANTS TO CHARGE ME $150 TO HAVE IT LOOKED AT! I DO NOT BELIEVE I SHOULD HAVE TO PAY A FEE FOR THIS! IT IS NOT LIKE I HAVE OVERUSED MY AIRBAG!

I HAVE HAD SOME ISSUES WITH THIS VEHICLE INCLUDING A FAILED BRAKE BOOSTER AND MY RACK AND PINION STEERING MECHANISM IS CURRENTLY BEING REPLACED DUE TO LEAKING AND PROBABLE FAILURE, WHICH I UNDERSTAND IS A COMMON PROBLEM WITH THESE VEHICLES. I WAS HEARING NOISE COMING OUT OF THE STEERING COLUMN WHEN TURNING FOR SOMETIME NOW. I WAS TOLD THAT THE HYDRAULIC MECHANISM MAY FAIL AND CAUSE SUDDEN MORE DIFFICULT TURNING WITHOUT REPLACEMENT. I HAVE ALSO OWNED ANOTHER 2007 ACADIA AND HAD TO HAVE A POWER STEERING PUMP REPLACED 4 TIMES.

TAKAT RECALL-I HAD MY RECALL DONE ON THE LIFTGATE IN 2015. YESTERDAY MY WIFE WAS GETTING BAGS OF CAR AND IT FELL ON HER HEAD. SHE FELT IT AND SLIDE QUICKLY FROM UNDER. SHE ALREADY HAVE PROBLEMS WITH HER HEAD FROM OTHER THINGS..

BOTH LOW BEAM LIGHTS FAILED AT THE SAME TIME. OCCURRED WHEN STARTING UP CAR IN PARKING LOT AT WORK AT NIGHT.

TOOK OUR ACADIA TO THE DEALERSHIP WHERE IT WAS PURCHASED, FOR LIFTGATE RECALL, WORKED FINE BEFORE THE WORK WAS DONE, NOW IT POPS AND JERKS AT THE THE TOP OF THE LIFT. DEALERSHIP TOLD US IT WAS NORMAL...I DON'T FEEL LIKE IT IS.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFT GATE SECURE SYSTEM FAILED CAUSING THE LIFT GATE TO RELEASE HITTING THE CONTACTS HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.

GM RECALLED AND FIXED THE AIRBAGS IN THIS VEHICLE. NOW 3 MONTHS LATER THE ERROR LIGHT IS COMING BACK ON. LAMBERT BUICK GMC IN CUYAHOGA FALLS OHIO IS TELLING ME THAT A COMMON FAULTY DESIGN ISSUE WITH A SUNROOF DRAIN IS LEAKING ALL OVER THE ELECTRONICS AND SHORTING OUT THE AIRBAG SYSTEM (2/5/2016). ERROR CODE B0088 - "SERVICE AIRBAGS SOON". THEY WANT ME TO FIX IT - GM IS NOT COVERING.

TIMING GEAR COVER ON FRONT OF ENGINE LEAKS OIL. IT HAPPENS AFTER EVERY USE AND APPEARS TO BE A WIDESPREAD ISSUE WITH THE 3.6L V6 ENGINES ON THE GMC ACADIA, CHEVERY TRAVERSE AND BUICK ENCLAVE. THE SEAL ON THE FRONT ENGINE FAILS AND LETS THE OIL OUT OF THE ENGINE. IF NOT CAUGHT, OIL POURS INTO THE ENGINE POSING A FIRE AND CONTROL HAZARD.

PURCHASED A GMC ACADIA DENALI IN SEP 2015. HAD TO HAVE TRANSMISSION REPAIRED, STRUTS REPLACED IN NOV 2015. BEGAN HAVING PROBLEMS WITH STEERING LOCKING UP WHEN TURNING WHEEL HARD AND MAKING A LOUD WHINING SOUND AS WELL AS BURNING FLUID SMELL IN JAN 2016. TOOK VEHICLE TO DEALER AND WAS ADVISED BY SERVICE DEPARTMENT THAT THE POWER STEERING PUMP/MOTOR WAS LEAKING AND REQUIRES REPLACEMENT, AND THE RACK AND PINION IS BAD AND HAS TO BE REPLACED. FURTHER RESEARCH INDICATES THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND GM IS AWARE OF THE DEFECTIVE POWER STEERING PUMP/MOTOR AND RACK AND PINION. EVEN DEALER SERVICE TECHS ADVISED IT IS A VERY WELL KNOWN AND DOCUMENTED PROBLEM WITH THIS MODEL VEHICLE YET THE REPAIR IS NOT COVERED BY THE MANUFACTURER. THIS IS A VERY DANGEROUS CONDITION TO THE DRIVER OF THE VEHICLE AS WELL AS TO THE DRIVING PUBLIC AND PEDESTRIANS IN GENERAL. THERE IS AN OPEN CLASS ACTION LAWSUIT AS WELL. NHTSA SHOULD REQUIRE GM TO RECALL THESE VEHICLES AND MAKE THE REQUIRED REPAIRS AS TO PREVENT A CLEAR DANGER TO THE PUBLIC.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFE GATE FAILED. THE CONTACT WAS STRUCK ON THE BACK AND THE SHOULDER. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE LIFT GATE STRUT WAS REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

AROUND APRIL/MAY 2015 I BEGAN NOTICING ISSUES WITH MY VEHICLE WHEN SHIFTING, UPSHIFTING AND DOWNSHIFTING WHILE DRIVING. I TOOK IT INTO THE DEALERSHIP SEVERAL TIMES WITH COMPLAINTS OF THE TRANSMISSION SKIPPING, HESITATING, SPUTTERING, AND A VARIETY OF OTHER WORDS THAT I USED TO DESCRIBE THE ISSUE. THE PROBLEM CONTINUED TO BECOME WORSE. TIME AND TIME AGAIN THE DEALERSHIP TOLD ME THEY TEST DROVE THE VEHICLE, COULDN'T DUPLICATE THE ISSUE, AND COULDN'T DO ANYTHING FURTHER B/C NO CODE WAS COMING UP ON THE CAR. AGAIN, IN DECEMBER 2015, I TOOK MY CAR BACK IN BECAUSE THE PROBLEM WAS WORSENING. AGAIN, THE SAME STORY FROM THE DEALERSHIP. ONLY THIS TIME THEY SUGGESTED I SERVICE MY TRANSMISSION. I DID. THEN I WAS TOLD THAT THERE WAS CLUTCH MATERIAL IN MY TRANSMISSION FLUID WHICH MEANT THE CLUTCHES WERE FAILING AND I WOULD BE LOOKING AT A TRANSMISSION REBUILD SOONER RATHER THAN LATER. I ASKED WHAT IF ANYTHING COULD BE DONE, I WAS TOLD NOTHING BECAUSE THERE WERE NO CODES ON THE CAR. SO I HAVE A CAR THAT I PURCHASED 3 YEARS AND 3 MONTHS AGO BRAND NEW LOOKING AT A TRANSMISSION REBUILD. I THEN CONTACTED CORPORATE AND BEGAN THE PROCESS OF A FORMAL COMPLAINT. AFTER SPEAKING WITH CORPORATE AND THEN SUBSEQUENTLY THE DEALERSHIP AGAIN, THE DEALERSHIP TOOK MY CAR BACK IN. THIS TIME. THEY PULLED OUT THE TRANSMISSION, AND BEHOLD, THE 35R WAVE PLATE WAS CRACKED (WHICH I ASKED IF THAT WAS IT BACK IN MAY AFTER DOING SOME INTERNET RESEARCH AND SEEING THAT SEVERAL OTHERS HAVE HAD THIS EXACT SAME ISSUE WITH A CRACKED WAVE PLATE) AND THE TORQUE CONVERTER WAS REPLACED ALONG WITH A COUPLE OF OTHER ITEMS AND THE SYSTEM FLUSHED. IT SEEMS AS THOUGH THERE IS A DESIGN FLAW WITH THE TRANSMISSIONS THAT NEED TO BE CORRECTED. IF THIS IS SUCH A COMMON PROBLEM, WHY IS GMC ATTEMPTING TO PLAY DUMB WHEN THERE ARE OBVIOUS ISSUES AND PUSH THE COST OFF ONTO ITS CONSUMERS?I FEEL 100% THAT THE DEALERSHIP KNEW ALL ALONG.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING 45 MPH, THE STEERING WHEEL BEGAN TO MAKE A LOUD ABNORMAL NOISE AND THE VEHICLE STEERED TO THE LEFT WITHOUT WARNING. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

WHEN WE FIRST PURCHASED THE VEHICLE THE ALTERNATOR WENT BAD. THE DEALER REPLACED THE ALTERNATOR AND BATTERY FOR US. THEN 6 MONTHS LATER THE ALTERNATOR WENT OUT AGAIN. THEY AGAIN REPLACED THE ALTERNATOR. SINCE THEN THE VEHICLE HAS HAD A DEAD BATTERY AT LEAST 4 TIMES. ALSO NOTICED THAT WHEN IT RAINS YOU CAN HEAR WATER SLOSHING IN THE AC VENTS AND THEN POURS DOWN FROM UNDER DASH ON BOTH THE PASSENGER AND DRIVERS SIDE. NOW MY SOUND IN THE VEHICLE HAS STARTED TO CUT ON AND OFF. THIS WATER ISSUE IS OBVIOUSLY LEADING TO THE ELECTRICAL ISSUES.

SUNROOF LEAK DRIVING DURING RAINSTORM WATER BEGAN POURING IN ON THE DRIVER SIDE FROM THE PARKING BRAKE. CAUSED MOLDY SMELL, PARK BRAKE ON/OFF INDICATOR LIGHT AND BRAKE ON WARNING ALARM NOW NOT WORKING. ADVISED BY GLASS CO. AND DEALERSHIP THAT SUNROOF IS CAUSING LEAK FROM CLOGGED DRAIN LINES AND FAULTY SEALS. NO RECALLS OR TSB'S BUT HUNDREDS OF OTHER OWNERS HAVE HAD THE SAME ISSUE FROM 2008-2013 MODELS. NTSB SHOULD DEMAND THAT GMC ADDRESS THIS FAULTY PRODUCT. PROBLEM RE-OCCURRED DURING CAR WASH FOLLOWING RAIN STORM. VEHICLE HAS ONLY 30,000 MILES, ORIGINAL OWNER, NOW OUT OF WARRANTY. GMC WILL NOT COVER REPAIRS.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPEN, THE LIFTGATE INDEPENDENTLY CLOSED. IN ADDITION, THE CONTACT STATED THAT THE LIFTGATE WAS ACTIVATED BUT IT FAILED TO REMAIN IN THE UPRIGHT POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 51,000.

HIGHWAY, VEHICLE IN FRONT KICKED UP A BACKPACK UNABLE TO AVOID, WHEN SPEED WAS LOWERED, ODOR OF GASOLINE NOTICED, STOPPED, FUEL TANK LEAKING, TOWED TO NEAREST DEALER. PHOTO ATTACHED

WHILE DRIVING EITHER IN THE RAIN, OR IF HIT A PUDDLE .....IT DOESN'T HAVE TO BE A BIG PUDDLE EITHER. I HEAR THIS GOD AWFUL SCREECHING NOISE. I THEN LOOSE ALL CONTROL OF THE STEERING AFTER A FEW SECONDS IT CATCHES AND WORKS. THE BATTERY WARNING LIGHT WILL COME ON. THIS HAPPENS W EVERY TIME IT RAINS OR I JUST HIT A PUDDLE. LUCKILY I WAS ABLE TO GET OFF THE ROAD AND OUT OF THE WAY OF TRAFFIC. FIRST TIME IT HAPPENED WAS NOVEMBER 17, 2015 AND HAS HAPPENED 4 TIMES SINCE. WAS WONDERING IF THERE HAVE BEEN ANY RECALLS OR INFORMATION ON THIS. THIS IS VERY DANGEROUS AND SCARY!

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPENED, THE DOOR INDEPENDENTLY CLOSED WITH FORCE AND STRUCK THE CONTACT ON THE HEAD. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 1/20/16 LN THE CONSUMER STATED IT WAS FIXED 12/1. *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

AIR BAG SENSOR WARNING LIGHT CAME ON, CARRIED IT TO FOWLER BUICK GMC IN AUGUST, 2015, SYSTEM WAS RESET. 2 WEEKS LATER, LIGHT CAME BACK ON, WENT BACK TO DEALER, HAD AIR BAG SENSORS REPLACED IN DRIVERS SEAT AND PASSENGER SEAT, WHICH COST $1310.00. 2 WEEKS LATER WARNING LIGHT COMES ON AND GOES OFF SEVERAL TIMES WHEN DRIVING. DEALER SERVICE CANNOT FIND CAUSE BUT INFORMS ME TO THAT AIR BAGS WILL NOT DEPLOY WHEN WARNING LIGHT IS ON. 2012 ACADIA HAS 81,000 MILES ON VEHICLE AND I DO NOT WANT TO TRADE AGAIN. I WOULD LIKE TO KNOW WHAT OPTIONS I HAVE SINCE THERE APPEARS TO BE NOR CALL FOR THIS PROBLEM

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FELL ON THE PASSENGER OF THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR ACTIVATE THE RIGHT TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOT A GOOD CHOICE TO HAVE TO MAKE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DECREASED TO ZERO AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL, STABILITRAK, AND THE ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED AND DEACTIVATED. THE VEHICLE INDEPENDENTLY SWITCHED TO REAR WHEEL DRIVE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TRANSMISSION SHUDDERS AND MAKES FOR A VERY UNEASY, UNCOMFORTABLE DRIVE. IT ACTS LIKE IT IS GOING TO DIE IN THE MIDDLE OF DRIVING DOWN THE HIGHWAY.

WE GOT THIS CAR IN HOPES IT WOULD LAST 3 YEARS. WHEN WE DRIVE IT, THE TRANSMISSION SHUDDERS AND ACTS LIKE IT IS GOING TO DIE DRIVING DOWN THE ROAD. IT IS VERY DANGEROUS AND ANNOYING AND I'M AFRAID TO DRIVE IT. IT IS REALLY SUCH A SHAME, THE CAR SEEMS SO NICE BUT DRIVES WORSE THAN A SHERMAN TANK. IT SEEMS TO DO IT WORSE AT LOW SPEEDS, ON THE MILITARY BASE 15MPH 20MPH AVERAGE SPEED IT DOES IT CONSTANTLY. IT ALSO DOES IT ON THE HIGHWAY AT ANY SPEED.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE DRIVING AT A HIGH RATE OF SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,650.

AFTER MY LIFTGATE OPENED, IT SHUDDERED AND CAME CRASHING 3/4'S OF THE WAY DOWN. HAD I BEEN IN THE WAY, I WOULD HAVE BEEN HIT AND UNDOUBTEDLY INJURED. VERY DANGEROUS SITUATION WHICH HAS CAUSED ME TO BE UNABLE TO USE MY VEHICLE FOR WHICH IT IS INTENDED - I CANNOT ACCESS THE CARGO AREA FOR LOADING AND UNLOADING HEAVY AND LARGE ITEMS.! I PURCHASED THIS VEHICLE EXPLICITLY FOR IT'S LARGE CARGO AREA AND EASY ACCESSIBILITY. I NOW HAVE A VERY DIFFICULT TIME LOADING AND UNLOADING HEAVY AND BULKY ITEMS FROM THE BACKSEAT OF MY CAR.

WHEN STATIONARY AND USING THE BACK LIFE GATE. BACK LIFT GATE WILL OPEN, THEN VIOLENTLY COME DOWN ABOUT 10-12 INCHES. VERY LIKELY TO INJURE. IF YOU HOLD IT UP, IT SEEMS TO PUSH DOWN. IF YOU ARE HOLDING IT UP, WHEN YOU LET GO IT VIOLENTLY SLAMS SHUT. IT COULD SEVERELY INJURE SOMEONE. I WAS TOLD BY GMC THAT MY VEHICLE WAS NOT PART OF A CURRENT RECALL FOR OTHER GMC ACADIAS -- FOR THE EXACT SAME ISSUE.. THEY WILL NOT COVER THE REPAIR AS PART OF THE RECALL, SINCE MY VEHICLE IS NOT PART OF THEIR RECALL. I AM RELUCTANT TO HAVE IT REPAIRED MYSELF, AS I BELIEVE IT IS THE EXACT SAME ISSUE ADDRESS IN THE RECALL. IF YOU SHUT OFF THE POWER LIFT GATE IT BECOMES EVEN MORE DANGEROUS, AS THE HEAVY DOOR WILL VIOLENTLY SLAM SHUT WHEN YOU LET IT GO. THE DATE IS A GUESS. NO SERIOUS INJURIES, JUST SOME SMALL BUMPS ON THE HEAD -- BUT IT HAS A POSSIBILITY OF INJURING FUTHER, FOR A SHORTER PERSON OR CHILD.

I PRESSED THE POWER LIFT GATE BUTTON IT OPENED & I WAS PLACING A BAG IN BACK OF CAR WHEN THE LIFT GATE WENT DOWN WITHOUT WARNING & HIT ME IN THE HEAD. CAUSING A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION 2 HEAD LACERATIONS THAT REQUIRED 7 STAPLES

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ACADIA WAS TRAVELING AT 55 MPH WHEN HEARD/FELT A POP/BUMP. STEERING WHEEL STARTED SPINNING TO LEFT THEN RIGHT. STEERING WHEEL STRAIGHTENED OUT. WHILE STEERING WHEEL WAS STILL FACING STRAIGHT, THE CAR STARTED VEERING SHARPLY TO THE RIGHT. THE ACADIA HIT A CULVER THEN FLIPPED 4 TIMES, COMING TO A STOP OVER 160 FEET FROM WHERE IT LEFT THE ROAD

1. THE POWER LIFT GATE ON MY VEHICLE FAILED ON 7/23/15. WHEN IT OPENED, IT WENT ALL OF THE WAY UP AUTOMATICALLY AND THEN CAME CRASHING BACK DOWN AND NEARLY HIT ME IN THE HEAD. 2. THE FAILURE FROM THAT POINT ON HAPPENS EACH AND EVERY TIME SO I HAD TO TURN THE FEATURE OFF. 3. I CONTACTED BOTH GM DIRECTLY AND SPOKE TO A LOCAL DEALERSHIP TWICE (HARE CHEVROLET IN NOBLESVILLE, IN) AND BOTH TOLD ME THAT THERE IS A RECALL ON THIS ITEM BUT NO SOLUTION AND SUBSEQUENTLY NO PARTS HAVE BEEN MANUFACTURED TO CORRECT PROBLEM. I WAS TOLD THAT I COULD FIX IT OUT OF MY OWN POCKET (WITH THE SAME SUSPECTED FAULTY PARTS) BUT THERE WAS NO GUARANTEE I WOULD BE REIMBURSED AS A RESULT I HAVE NOT BEEN ABLE TO USE MY POWER LIFT GATE IN FOUR MONTHS NOW. I RECEIVED A RECALL NOTICE IN AUGUST WITH NO UPDATES IN THREE MONTHS. I SPOKE TO THE DEALERSHIP ON 10/31/15 AND WAS TOLD THERE WAS NO UPDATE ON THIS RECALL.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE REAR LIFTGATE LANDED ON HIS BACK. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AUTOMATIC TAILGATE WAS ACTIVATED AND IT PRECEEDED TO THE TOP AND STOPPED. I LEANED INTO THE BACK TO GET SOMETHING OUT AND THE TAILGATE CAME CRASHING DOWN WITH NO WARNING, HITTING MY BACK AND DID NOT REBOUND. IF MY CHILD HAD BEEN STANDING THERE NEXT TO ME HE COULD HAVE BEEN KILLED. THE FORCE FROM THE SUPPORTS GIVING OUT DROPPED THE DOOR WITH FULL FORCE. I AM JUST THANKFUL IT DIDN'T HIT MY NECK OR HEAD. THERE SHOULD BE A SECONDARY CATCH FOR THE DOOR TO PREVENT THIS FROM HAPPENING. SOMEONE COULD EASILY BE KILLED.

MY FUEL GAUGE IS READING EMPTY AND THE MILES LEFT IS NOT WORKING. EVEN THOUGH I HAVE GAS IN THE TANK.

EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER

I BOUGHT A GMC ACADIA 2012 IN 2015 I DIDN'T HAVE IT A YEAR AND START HAVING TROUBLE WITH THE AIR CONDITION I COULD HERE A SEEPING SOUND IT WOULD ALWAYS BLOW WHEN I TURN IT ON, BUT IN LESS THAN A YEAR IT START BLOWING WARM AIR,I TOOK IT BACK WHERE I BOUGHT IT FROM THREE TIME FOR THE SAME PROBLEM, AFTER THE THIRD TIME THEY SAID MY CONDENER HAD A HOLE IN IT CAUSING THE FREEON TO LEAK OUT, I THINK IT WAS ALWAY READY LIKE THAT WHEN I BOUGHT IT, THEY JUST DIDN'T, SAY ANYTHING ITHINK TTHEY SHOULD FIX IT WITHOUT ME PAYING FOR IT TO BE FIX. THIS CAR WAS ON CAR LOT.

THE SENSOR READING LIGHT CONTINUES TO COME ON BUT DOESN'T MATCH THE AREA ITS STATING. TOOK CAR TO DEALERSHIP FOR SERVICE AND LIGHTS DISPLAYING NOW WON'T GO OFF. I HAVE REPLACED TIRES AND AIR IN THE TIRES LIGHT STILL ON. FOUND THAT TO MUCH PRESSURE IS IN TIRES AND THEY MAY BURST.

WINDSHIELD WIPERS WORK INCONSISTENTLY. VISIBILITY CAN BE LOST CAUSING AN ACCIDENT.

EXACT PROBLEM AS DESCRIBED BY OTHER OWNER...WHEN THE WIPERS ARE ON AND AND THE LEFT TURN SIGNAL IS ACTIVATED, THE WIPERS STOP WORKING. TO GET THEM WORKING AGAIN I HAVE TO TURN THE WIPERS ALL THE WAY OFF AND BACK ON AGAIN OR TURN OFF THE TURN SIGNAL. IN THE RAIN I HAVE TO DECIDE WHICH IS MORE IMPORTANT VISIBILITY OR USING MY DIRECTIONAL. NOW WIPER WILL ONLY WORK ON HIGH 6 MOS LATER

ON APRIL 2ND WHILE DRIVING HOME FROM WORK, WAS STOPPING AT A STOP LIGHT AND ALL OF THE SUDDEN THE DRIVER'S SEAT JUST JERKED LIKE IT WAS COMING UNBOLTED. IT NOW MAKES A SQUEAKING NOISE AND THE SEAT HAS GIVE TO IT, LIKE ITS NOT BOLTED DOWN REAL TIGHT. I FEAR IT IS VERY UNSAFE. WE DO NOT EVEN DRIVE THE CAR EVERY DAY. THE MAIN REASON I HAVE NOT REPAIRED IT YET IS BECAUSE GM HAS A HISTORY, OF SAYING IT IS NOT A MANUFACTURERS ISSUE. AND I WILL HAVE TO PAY FOR THE REPAIR. I HAVE HAD TO HAVE IT AT THE REPAIR SHOP 4 TIMES ALREADY FOR AN AIR BAG ISSUE. THEN HAD TO TAKE IT IN FOR A RUSTED FUSE IN ONE OF THE HEADLAMPS, ANOTHER ISSUE THEY TOLD ME WAS NOT A MANUFACTURERS PROBLEM AND I HAD TO PAY FOR IT. THE ORIGINAL LIGHT BULB WAS STILL INSTALLED IN THE VEHICLE. OF COURSE IT WAS A MANUFACTURERS ISSUE. GM ALSO HAS MANY REASONS FOR NOT MAKING RECALLS ON THEIR VEHICLES. SO AT THIS POINT I FEEL I DON'T HAVE MANY PLACES TO TURN. I AM VERY NERVOUS ABOUT DRIVING THIS VEHICLE THAT WE PAY GOOD MONEY FOR AND GM DOES NOT WANT TO TAKE OWNERSHIP FOR THE ISSUES WITH THE PRODUCT. SO I AM LEFT WITH TRYING TO RESEARCH AND SEE IF ANYONE ELSE HAS HAD THIS ISSUE. *TR

I DISCOVERED A FLAT TIRE AND CALLED AAA TO PUT ON MY SPARE. THEY SAID THE SPARE "DONUT" HAD DANGEROUS RUST ON THE BOLT HOLES AND REFUSED TO MOUNT THE RIM ON MY VEHICLE.THEY CITED A CASE IN A PRIOR WEEK WHERE THEY MOUNTED A RIM LIKE THIS AND IT FELL OFF THE CAR.THESE RUSTY RIMS ARE MOUNTED UNDER THE VEHICLE AND REPRESENT AN UNSAFE SITUATION. I CALLED GM AND THEY REFERRED ME TO THE DEALERSHIP. THE DEALERSHIP CALLED GM AND THEY AGREED ,AS A ONE TIME COURTESY,TO REPLACE THE RIM.THE NEXT DAY,THEY CALLED AND SAID THEY WOULDN'T REPLACE IT BUT WOULD GIVE ME$100 GIFT CARD. I SAID,I NEED A SPARE,NOT A GIFT CARD. I SENT ANOTHER E-MAIL EXPLAINING HOW DISAPPOINTED I WAS WITH THEM BACKING DOWN ON THEIR WORD AND THEY OFFERED ME ROAD HAZARD COVERAGE, AGAIN I REFUSED AND STATED I NEED A SAFE SPARE TIRE I THINK THESE SPARE WHEELS SHOULD BE RECALLED OR AT LEAST INSPECTED--THEY ARE UNSAFE..AND NO ONE'S GOING TO NOTICE IT UNTIL IT'S TOO LATE. I'LL HAVE TO GO THROUGH THE EXPENSE OF BUYING A NEW SPARE--THE ONE THAT CAME WITH MY CARE IS UNSAFE AND DANGEROUS. *TR

ON 03/07/15 AT APPROXIMATELY 1715 AT TYLER STATE PARK OUR VEHICLE WAS BACKED INTO THE PARKING SPACE ON A SLIGHT INCLINE AT CABIN ONE. OUR 3 YEAR OLD DAUGHTER WAS IN OUR 2012 GMC ACADIA IN THE DRIVER SEAT AND OUR FRIEND'S 9 YEAR OLD SON WAS IN THE PASSENGER SEAT; WITH THE VEHICLE IN PARK THE IGNITION TURNED OFF AND THE KEYS IN MY HUSBAND POCKET. OUR 3 YEAR OLD DAUGHTER WAS ABLE TO GET THE VEHICLE OUT OF PARK AND INTO DRIVE, CAUSING THE VEHICLE TO ROLL FORWARD DOWN THE INCLINE, ACROSS THE STREET AND HITTING TWO TREES. THIS CAUSED DAMAGE TO THE BUMPER AND RIGHT QUARTER PANEL CAUSING THE PASSENGER DOOR TO CATCH ON THE METAL FRAME WHEN OPENING THE DOOR AND THE FRONT END OF VEHICLE SHAKES WHEN DRIVEN BETWEEN 65MPH-70 MPH. BOTH CHILDREN WERE OK WITH JUST BUMPS ON THEIR HEADS. I CALLED THE GM DEALER IN TYLER, TX AND WAS ADVISED BY [XXX] TO CONTACT A GM DEALER WHEN I RETURNED HOME SINCE THE VEHICLE WAS DRIVABLE AND WE WERE ON VACATION. ON MONDAY MARCH 16, 2015 AT APPROXIMATELY 0715 I CALLED TEXAN GMC AND SPOKE WITH [XXX] AND ADVISED HIM OF WHAT HAS HAPPENED WITH THE VEHICLE WHILE ON VACATION. [XXX] ADVISED ME I COULD BRING THE VEHICLE IN TO HAVE THE RECALLS FIXED BUT I WOULD NEED TO CALL GMC CUSTOMER SERVICE @ 800-222-1020 AND GET AND INCIDENT REPORT STARTED WITH THEM AND SEE WHEN THEY WOULD LIKE TO HAVE A TECHNICIAN TAKE A LOOK AT THE VEHICLE. I CALLED GMC SPOKE WITH [XXX] AND SHE GAVE ME A CLAIM #[XXX] I THEN TOOK THE VEHICLE TO HAVE DIAGNOSTIC TESTING DONE ON MONDAY 03/16015 AND WAS CALLED ON MONDAY 03//23/2015 ADVISING ME THAT THERE WERE NO FINDING OF A MALFUNCTION WITH THE VEHICLE AND THAT GM WILL NOT BE FIXING ANY DAMAGE TO MY VEHICLE THAT WAS A RESULT TO THIS INCIDENT. NO MATTER THEIR FINDINGS THERE IS A MALFUNCTION SOMEWHERE AND I FEEL THAT GM DOES NOT WANT TO ADMIT TO THERE BEING A MALFUNCTION. I JUST WANT THE ISSUE FIXED SO THIS DOES NOT HAPPEN AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPEEDOMETER GAUGE STOPPED AT 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE CLOSED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

I OPENED THE REAR TAILGATE AND WHILE TAKING AN OBJECT OUT OF THE BACK OF THE VEHICLE, THE TAILGATE CAME CRASHING DOWN ON MY HEAD WITH GREAT FORCE. AFTER PHYSICALLY RECOVERING, I TESTED THE TAILGATE AND THE ISSUE REPEATED ITSELF. I CALLED KITAHARA GMC IN FRESNO, CA AND SCHEDULED A SERVICE APPOINTMENT. KITAHARA REPLACED THE PARTS, BUT I WAS TOLD THAT IT IS A WEAR PART AND THAT BECAUSE THERE ARE NO RECALLS THERE IS NO WAY FOR THEM TO GUARANTEE THAT THE ISSUE WON'T HAPPEN AGAIN. I CALLED GENERAL MOTORS TO REPORT THE ISSUE AND THEY OFFERED $100 TOWARD AN OIL CHANGE AND TIRE ROTATION AND CLAIMED THAT THEY DO NOT ISSUE RECALLS. I AM REPORTING THIS ISSUE TO THE NHTSA, BECAUSE I FEAR THAT THIS DEFAULT IS EXTREMELY DANGEROUS AND COULD CAUSE SEVERE INJURY OR EVEN DEATH DEPENDING ON THE SITUATION AT THE TIME OF MALFUNCTION. *TR

WHILE DRIVING 30 MPH ON A CITY STREET THE DRIVE SHAFT OF MY 2012 GMC ACADIA FELL OFF. I WAS ABLE TO QUICKLY MOVE MY VEHICLE INTO A PARKING LOT TO AVOID FURTHER DAMAGE. UPON INSPECTION WITH THE TOW TRUCK DRIVER WE NOTED THAT THE AWD DRIVE SHAFT FELL FROM THE UNDER CARRIAGE OF MY VEHICLE. IT SEEMS THAT ALL SIX BOLTS HAD FALLEN OFF THIS DRIVE SHAFT. INITIALLY THE GMC DEALERSHIP REFUSED TO REPAIR MY VEHICLE WHICH IS UNDER A 5 YEAR 100,000 WARRANTY AS THEY SAID THE VEHICLE MUST HAVE BEEN SABOTAGED BUT THEY COULD NOT PROVIDE ANY PROOF. I POINTED OUT TO THE SERVICE MANAGER THAT THERE WAS NO EVIDENCE OF ANY SABOTAGE AND LET HIM KNOW THAT I WOULD BE PURSUING A WARRANTY CLAIM WITH GMC CORPORATE AS WELL AS MA DEPT OF CONSUMER AFFAIRS. THE SERVICE MANAGER CALLED ME BACK ABOUT 30 MINUTES LATER TO LET ME KNOW THAT THE GENERAL MANAGER AGREED TO REPAIR MY VEHICLE THIS ONE TIME WAS WHILE RESPONSIVE TO MY REQUEST DID NOT APPEAR TO ADDRESS A POTENTIALLY LARGER SAFETY ISSUE. I INQUIRED ABOUT REPORTING THIS INCIDENT TO THE NHTSA AND THEY DID NOTHING WHICH IS WHY I AM CONTACTING THIS ORGANIZATION DIRECTLY. *TR UPDATED 1/29/16 *JS