2015 GMC Acadia Complaint Log

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have a 2015 Acadia Denali with 95000 miles. I am getting the "service side detection system" message whenever I start my car, and the blindspot lights, cross-traffic detection etc. do not function at all. A"nationwide" problem I was told. I was also told that it would cost $800+ to replace if/when the part was available. I am really frustrated with this and was wondering a) whether this malfunction is a part of a service recall (given it is apparently a "nationwide" problem); b) whether the $800 replacement cost is accurate given that the part appears to be available for under $200 online; and c) whether purchasing this part will even fix the problem given that other forum members have stated that once this issue comes up, it continues to malfunction, even after the part is replaced. Very disappointed right now, particularly since this issue has been recurring on a number of GMC vehicles for at least 5 years.

I received a letter 2 months for a fix for airbag recall; however, there still isn’t a fix. GMC is refusing to do anything and they insist that it’s safe for me to continue driving my car when they know that the driver side airbag is unsafe. They said it will get fixed whenever they get the parts and just continue driving it until then.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the air bag warning light was illuminated intermittently. VIN tool confirms parts not available. The failure mileage was 140,000.

Recall - no parts available- “If airbag is deployed metal fragments could cause serious injury or death” I feel uncomfortable every time I seatbelt myself in to drive. Get the parts and fix the recall please!

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The PASSENGER side air bag system on my 2015 GMC Acadia is issuing a warning light as of yesterday. The current recall is for the DRIVER seat airbag which I was told by the dealership there is no fix for as this time. I am concerned that the same potential for harm or death is present if the passenger side airbag malfunctions and would like to report the condition and request that a formal recall be created. I am also requesting information regarding when a fix will be available for the current recall.

The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

unknown

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Received the notification of the airbag recall in the mail. Contacted the dealership where the car was purchased to inquire about the availability of repair parts. Was told by the service representative that there are no parts available at this time for repair. Also asked when the part would become available no timeframe is known. Requested a loaner be provided was told there were no available loaners available. Then called the # provided by GM if the dealership was unable to assist, was told by that rep that the repair parts would be available soon. Asked how long soon would take they were unable to quantify the time period.

My vehicle was recalled for exploding airbag inflators but the manufacturer has no remedy. They suggested i get a loaner car as it isn’t safe to drive. I asked if they would supply a loaner car until they have a remedy and they refused stating that it would be my responsibility to pay for the loaner but again suggested my car is unsafe to drive. I cannot afford to rent a vehicle everyday for an unknown period of time while I wait for my vehicle to be fixed. Please help

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

RECALLED. GMC NOT OFFERING ANY SOLUTIONS. I have two jobs, and two children. Got a notice saying recall "An Infaltor rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." I noticed there have been TWO recalls on this. The first one was in 2022, and I was never informed. I need a solution. A refund for the loan amount or something. I can not put my children in the car, and I have no transportation and no solution.

Airbags - I received a service notification that the airbags needed to be serviced. I was told by the dealership there weren’t any outstanding recalls on this vehicle. When I researched myself, I saw that in fact, there is an outstanding recall for the airbags. The dealership is trying to charge me for the repairs on an outstanding recall on this car. If I had not researched on my own, I would be out of pocket hundreds of dollars. I transport myself and children I. This vehicle that I thought was safe. This is concerning. Struts - According to the car fax provided at the time of sale, the struts were replaced at the dealership 3 months before purchasing the car. 2 months later the struts have failed and the dealership will not cover the cost of the repair. There was only a 1,000 mile difference from when the struts were repaired until the time I purchased the car.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.  

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

No airbags deployed in the event of an accident. As a result of hydroplaning, my vehicle's drivers' side slammed into the concrete median on the highway before spinning out across the highway. I would have expected side/curtain airbags to deploy which would have prevented my children from hitting their heads on the windows during impact.

Filing a complaint with NHTSA that GM does not have a date when the front driver airbag can be replaced per recall Number [XXX]. This is a very dangerous airbag currently in my 2015 GM Arcadia [XXX] . The vehicle is not safe to drive and per phone call with GM customer service today 8/3/2023 there is no date when parts/replacement airbag will be available to order to replace the current airbag and eliminate the daily dangerous situation every time I drive this vehicle. This is UNACCEPTABLE since problems with these Takata airbags have been existing since 1999!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall states the driver's air bags could emit metal fragments that could cause death or serious injury.

Received GM safety recall notice dated June, 2023. Dealership says no solution yet. When will this be resolved?

My vehicle is involved in GM safety recall N232404980. I received a letter dated June 2023 from GMC informing me of the recall. On 3/6/24, I contacted GMC to inquire when I could expect to have my vehicle repaired. No timeline could be provided. I sent and email to NHTSA with my concern over the time lapse in the vehicle repair. In an email from NHTSA, I was given a GMC phone number to call to get a timeline for the repair. GMC is unable to provide me with a timeline. I think I have waited long enough and have driven a dangerous vehicle too long. Why can I not at least get some idea of how much longer I will have to wait. I understand that I can receive serious injury or even die from this problem. I would like my vehicle repaired soon.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, parts to do the recall repair was not yet available. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint

This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on the Acadia. I worry that if we do get into an accident, we will be badly hurt or killed if the airbags go off. The time frame to get this remedied is unacceptable.

The airbag recall was a month ago and according to two different GMC dealerships, GM has not yet provided the replacement for our vehicle and no ETA. Why issue a very important recall and not have the part on hand to repair a dangerous issue?

Airbag recall that currently has no remedy and no eta on repair or remedy

The contact owns a 2015 GMC Acadia. The contact stated that the warning light for the service air bag was illuminated. The contact stated she received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall Number: 23V334000. GMC Acadia General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect. Recall consequence An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall action. Dealers will replace the driver's air bag module, free of charge. Owner notification letters are expected to be mailed June 26, 2023. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980. I have called and spoke with GMC in Gurnee Illinois and was told "there is no remedy for this recall". I will be driving upwards of 11 hours and feel it is unsafe and unreasonable for them to not change something that could be potentially deadly.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look on the original report here. “Airbag module” “If the driver airbag deploys may result in injury or death.” It’s been since May 10, 2023 and no replacement or solution.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.