NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 GMC Acadia. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Torque converter is bad, shudders when shifting
LIFT GATE MAKES BIG CLUNCK WHEN OPENED
ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000
TOOK VEHICLE INTO A GMC DEALERSHIP FOR SERVICE AIR BAG ISSUE THAT WAS COVERED UNDER A SPECIAL GMC COVERAGE. DEALERSHIP FOUND AN ISSUE WITH THE POWER STEERING AND PUMP HAD TO BE REPLACED DUE TO MODERATE LEAK, MILEAGE 65366 ON 11/7/19. VEHICLE IS ONLY 4 YEARS OLD AND ALL MAINTENANCE COMPLETED ON TIME AT A GMC LEADERSHIP. EXTENDED WARRANTY ENDED IN SEPTEMBER 2019. THIS HAS BEEN AN ONGOING PROBLEM GMC ISSUE FOR YEARS ACCORDING TO COMPLAINTS ON THE INTERNET. THE POWER STEERING PUMP ON A 4 YEAR OLD CAR SHOULD NOT HAVE TO BE REPLACED. CALLED GMC CUSTOMER SERVICE NUMBER AND THEY CALLED THE DEALERSHIP TO GIVE ME A COST DISCOUNT. CASE NUMBER FROM GMC IS [XXX]. I HAD TO PAY ALMOST $900 ON AN ISSUE THAT GMC KNEW ABOUT. I WAS LUCKY THE ISSUES WAS IDENTIFIED AT THIS APPOINTMENT AND NOT WHEN DRIVING. GMC SHOULD HAVE A SPECIAL COVERAGE ON THIS ISSUE JUST LIKE THE SERVICE AIR BAG ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HELLO, I HAVE A PROBLEM WITH THE SEAT BELT COVERS (2) COMING OFF ON THE DRIVE SIDE MIDDLE SEATS. THE GMC DEALER SAYS THAT THEY ARE NOT CONCERNED ABOUT THE ISSUE. BUT I HAVE 2 TODDLERS AND NO SEAT BELT COVERS. THIS VEHICLE ONLY AS 30,000 MILES ON IT. I BOUGHT IT WITH 21,000 CERTIFIED. THIS SHOULD BE A BIG CONCERN WITH ANY VEHICLE PURCHASE. SEAT BELTS ARE SUPPOSED TO BE STURDY AND SOLID THIS IS SUPPOSED TO SAVE OUR LIFE IF NEEDED. I'M LOST I SEE OTHER COMPLAINTS ON LINE BUT NO KINDA OF ACTION IS BEING TAKING. WE NEED SOMEONE TO HELP OUT THE CONSUMERS. I ASK THE DEALER IF IT'S BECAUSE OF THE WAY THE SEATS RETRACT AND I GOT POSSIBLY BUT NO HELP. IT SEEMS LIKE GMC IS NOT CONCERNED ABOUT PEOPLE'S SAFETY.
I WAS DRIVING TO WORK ON THE FREEWAY AND ALL OF A SUDDEN I HEARD A HUGE POP THAT SOUNDED LIKE A GUN SHOT WHEN I LOOKED UP MY SUN ROOF GLASS WAS COMPLETELY SHATTERED FOR NO REASON. AFTER INSPECTING MY SUN ROOF I NOTICED THE GLASS SHATTERED FROM WITHIN I INITIALLY THOUGHT IT HAPPENED EXTERNALLY ON THE VEHICLE BUT DID NOT I BELIEVE THERE IS DEFECT IN THE GLASS I DON'T SEE HOW ELSE THIS COULD HAVE HAPPENED. IN ADDITION THIS IS NOT THE FIRST PROBLEM I HAVE NOTICED WITH THE SUN ROOF ONE DAY IT WAS RAINING AND I NOTICED THAT WATER HAD SOME HOW SEPT IN FROM THE GLASS THIS CAUSED DAMAGE TO MY LINING IN THE VEHICLE THAT NOW SHOWS WATER DAMAGE. I DID NOT THINK NOTHING OF IT AT FIRST BUT SEEING THIS HAPPEN NOW MAKES ME BELIEVE THERE WAS IS A DEFECT IN THE SUNROOF.
IT HAS BEEN SINCE I BOUGHT THE VEHICLE ... GAS GAUGE IS INTERMITTENT AND CROSS TRAFFIC ALERTS GO OFF RANDOMLY (WITH NO TRAFFIC OR OBSTRUCTIONS) PAINT HAS HAD TO BE REDONE LEATHER REPLACED TRIM REDONE ETC... THE CAR ALMOST KILLED ME AND MY CHILDREN, I'M DRIVING DOWN THE FREEWAY AT 70MPH AND SUDDENLY I LOST CONTROL OF THE VEHICLE IT SLOWED DOWN TO 49 THEN 25 LOST STEERING AND ABLE TO DRIFT TO THE SIDE BEFORE THE WHOLE VEHICLE STARTED SHAKING VIOLENTLY AND I SHUT IT DOWN AS I BELIEVED IT WOULD EXPLODE (I WAS TERRIFIED) I CALLED A DEALER AND THEY ASKED IF I TURNED IT OFF AND ON AGAIN ? ENGINE LIGHT CAME ON TRACTION CONTROL WOULD NOT RENEGADE AND MESSAGE SAID DECREASING POWER TO ENGINE WHILE IT WAS HAPPENING AND ABS LIGHT ON ... ALL FAILURES... MANAGED TO GET TO DESTINATION BUT VEHICLE WAS SLUGGISH AND JUMPING GEARS FELT REALLY JERKY... 4TH START ALL LIGHTS DISAPPEARED AND ALTHOUGH CAR WAS STILL SLUGGISH FIGURED MIGHT HAVE BEEN AN ELECTRICAL FAULT MADE APPOINTMENT FOR DEALERSHIP TOLD IT WOULD COST ... PARKER CAR DROVE OTHER VEHICLE THEN HAD TO USE THIS ONE AND SAME THING HAPPENED AGAIN SO TOOK TO DEALERSHIP THEY COULDN'T FIGURE OUT THE CODES WAS TOLD HAD BROKEN ENGINE MOUNT (SAID IT WAS ON BACKORDER AS IT'S BEEN HAPPENING A LOT) AND WAS SENT ON MY WAY TO SEE IF IT WOULD HAPPEN AGAIN. THAT WEEKEND IT HAPPENED AGAIN HAD FIGURED OUT BY THEN THAT 5-7 STARTS IT WOULD ACT UP. TOOK TO DEALERSHIP AND LEFT RUNNING SO THEY COULD SEE WHAT WAS WRONG (FAILED TRANSMISSION, STEERING COLUMN BLOCK PUMP SENSOR ETC REPLACED. WAS GIVEN A RENTAL GMC BY HERTS AND YOU GUESS IT SAME THING ON FREEWAY ALL THE LIGHTS ON THE DASH START LIGHTING UP FAILED TRACTION EAS AND BREAKS (SUPER SCARY BRAND NEW ONLY 600 MILES ON THAT CAR) SWITCHED OUT VEHICLE FOR A SAFER CAR (TOYOTA) I'M UNABLE TO CHECK MORE BOXES BUT SPEED AND CONTROL WERE ALSO AFFECTED
WHEN SHARP TURNING AT SLOW SPEEDS, HEAR METAL GRINDING. NO LIGHTS ON DASH. CHECK UNDER CAR AND SEE LEAK AT POWER STEERING. NOT LINE BUT IT IS THE PUMP. LEVEL WAS EMPTY BUT NO LIGHTS COME ON. LOOK UP THIS PROBLEM AND SEE IT IS VERY COMMON WITH HUNDREDS OF COMPLAINTS INCLUDING ACCIDENTS FROM PUMP GOING OUT COMPLETELY WITH NO WARNING. NO RECALL BUT HUNDREDS OF COMPLAINTS FOR A 2015 VEHICLE IS HORRIBLE. MINE HAS WAY LESS THAN 100,000 MILES ON IT. NOW I AM HAVING TO TAKE IT TO BE REPAIRED FOR $1000-$1500 BECAUSE OF WARRANTY NOT COVERING IT AND NO RECALL. THIS IS DANGEROUS AND LIVES ARE AT STAKE BECAUSE STEERING WILL GO OUT COMPLETELY. WE TRAVEL A LOT WITH OUR 3 CHILDREN FOR TRAVEL SOCCER ON MAJOR HIGHWAYS GOING HIGH SPEED LIMITS AND COULD HAVE BEEN KILLED OR SERIOUSLY INJURED IF WE DIDN'T NOTICE LIKE OTHERS THAT DIDN'T.
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD REMAIN AT ONE QUARTER FULL EVEN AFTER BEING FILLED UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
THE STEERING WHEEL LOCKED UP WHILE DRIVING. I ALSO WAS NOT ABLE TO TURN SUDDENLY. THIS COULD HAVE RESULTED IN SERIOUS BODILY HARM HAD I BEEN GOING AT A SPEED ON A HIGHWAY. THERE WERE NO WARNING SIGNS, NO CHECK ENGINE LIGHTS, NO MALFUNCTIONS, THE STEERING WHEEL JUST STOPPED WORKING.
POWER STEERING REVERTS TO MANUAL. THIS OCCURS GENERALLY AT LOW SPEEDS WHEN TURNING IN ANY DIRECTION. THIS COULD BE EXTREMELY DANGEROUS IF THE PROBLEM OCCURRED AT HIGHWAY SPEED. THE PROBLEM FEELS LIKE THE STEERING IS LOCKED. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. HOPEFULLY WE WILL NOT WAIT UNTIL SOMEONE GETS KILLED BEFORE GMC ISSUES A RECALL.
THE CAR DOES NOT SHIFT PROPERLY. DURING DRIVING ON SLOWING THE CAR WILL BUCK RATHER THEN SMOOTHLY CHANGE TO THE LOWER GEAR. THIS HAS BEEN AN ON GOING PROBLEM THERE WAS RE ON THE CELLENOID TO CORRECT, HOWEVER, IT IS DOING IT AGAIN.
A FEW DAYS BEFORE MY GIRLFRIEND LEFT WITH THE SUV OUT OF STATE I NOTICED THE ELECTRIC DOOR LOCK (ONLY ON THE PASSENGER FRONT DOOR) WAS BACK TO MANUAL. THAN THE SAME DAY OF TRIP IT STARTED WORKING AGAIN, BUT ON HER WAY BACK SHE CALLED ME TO SAY THE LIGHT CAME ON FOR SERVICE STABILITRAK, AND TRAC. CONTROL OFF. IT WAS ALSO EFFECTING THE STEERING WHEEL MAKING IT JERK WHILE GOING OVER 60MPH ON THE HIGHWAY MAKING IT A SAFETY HAZARD. AFTER RESET JT WAS FINE, BUT VERY ALARMING TO CONTINUE TO DRIVE THIS SUV FOR YEARS TO COME KNOWING IT COULD POP UP AND SAFETY ISSUE AT ANY GIVEN TIME. THIS NEEDS TO B ADDRESSED ASAP! SOUNDS LIKE A GROUND ISSUE. SUV IS 4 YEARS OLD, AND RUST AND CORROSION FREE. MAYBE GM MADE AN ERROR WITH INTERIOR MOUNTED MODULES. ALSO THE VEHICLE WAS COMING OUT OF A SLOWING TRAFFIC AREA ON HIGHWAY AT THE TIME (CONSTRUCTION ZONE) WHEN TRING TO CATCH BACK UP TO SPEED THE VEHICLE REDUCED POWER. (LIMP MODE) THIS SEEMS TO B A VERY COMMON PROBLEM.
VEHICLE STARTED MAKING GRINDING / SQUEALING NOISES WHILE DRIVING WHEN I TURNED. STEERING WAS VERY TIGHT AND HARD TO TURN WHEEL. BROUGHT VEHICLE INTO SHOP AND POWER STEERING PUMP WAS LEAKING. $1,100 DOLLARS LATER MY VEHICLE WAS FIXED AND I WAS TOLD THAT I COULD HAVE LOST MY STEERING ALL TOGETHER IF THE POWER STEERING FLUID WAS DEPLETED ANYMORE.
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE REAR DRIVER'S SEAT DID NOT LOCK AND SLID BACK AND FORTH. THE FAILURE BEGAN IN JUNE OF 2019. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912) WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
SERVICE AIRBAG WARNING COMES ON WHEN DRIVER SEAT IS MOVED.
TRANSMISSION STARTED JERKING AND SURGING FROM TAKE OFF AND AT SHIFT POINTS. FLUID LEVEL OK AND MOTOR NEVER HAS RUN HOT. CAR RAN OK AND PROBLEM WAS INTERMITTENT. DROVE CAR UNTIL RECENTLY AND PROBLEM HAS CONTINUED TO GET WORSE. VEHICLE ACTS LIKE TRANSMISSION JERKS IN AND OUT OF GEAR AT HWY SPEEDS. ISSUE STARTED AT ABOUT 98000 MILES, MOST ALL ARE HWY MILES. TRANSMISSION PROBLEM OCCURS AT ALL TEMPERATURES. TOOK CAR TO TRANSMISSION SHOP AND THEY KNEW EXACTLY WHAT PROBLEM WAS WITHOUT EVEN OPENING HOOD. THEY SAID WAVE PLATE IN 3-5 GEARS ARE CRACKED AND WOULD REQUIRE A COMPLETE REBUILD. GOT 2 ESTIMATES OF 3995.00 AND 4800.00 FROM TWO REPUTABLE SHOPS. DID RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THIS PROBLEM STARTING AS FAR BACK AS 2007 AND IN VARIOUS GM VEHICLES THAT USE THE SAME TRANSMISSION. WIFE REFUSES TO DRIVE CAR AROUND TOWN DUE TO SAFETY ISSUE. WILL BE GETTING TRANS REPLACED SOON. WITH SO MANY REPORTS OF THIS ISSUE ONLINE AND AT TRANS SHOPS, PROBLEM SHOULD BE ADDRESSED AND BROUGHT TO ATTENTION OF OWNERS.
WHEN YOU TURN TRACTION CONTROL ON THE ENTIRE CAR SHAKES. WINDSHIELD WIPER FLUID WILL NOT COME OUT. PASSENGER WINDOW WILL NOT ROLL UP FROM DRIVER CONTROL. TIRE PRESSURE MONITOR SYSTEM HAS BEEN OUT FOR TIME. THIS CAR IS NOT THAT OLD FOR IT TO HAVE ALL THESE ISSUES
ALL FOUR OF THE GOODYEAR TIRES THAT WERE PREVIOUSLY INSTALLED HAD TO BE REPLACED EARLIER THIS YEAR TO CRACKING. FRONT TIRES KEPT LOSING PRESSURE AND THEN BECAME FLAT, WAS ADVISED BY THE DEALERSHIP THIS WAS DUE TO THE TREAD CRACKING.
CAR HAS 40K MILES ON IT. PAST MONTH IT STARTED TO BECOME SO HARD TO TURN THE WHEEL IN PARKING LOTS AND TURNS, THAT WE WERE CONCERNED FOR SAFETY. TOLD POWER STEERING PUMP NEEDS REPLACING.
I HAVE A 2015 GMC ACADIA, I HAVE HAD TO REPLACE THE MODULE TO THE SIDE MIRROR SAFETY LIGHTS TWICE. IT HAS RECENTLY GONE OUT AGAIN. I WAS TOLD THE WIRING IS SHORTING OUT CAUSING THE MODULE TO GO OUT AND THE CAR TO NOT RUN. GMC HAS A RECALL FOR THIS VEHICLE UNDER 80,000 MILES. MY CAR CURRENTLY HAS 127,000.00 MILES BECAUSE I DRIVE IT A LOT FOR WORK. I CONTACTED GMC AND EXPLAINED THIS HAS BEEN REPLACED TWICE AND IS A SAFETY ISSUE THAT THEY KNOW ABOUT AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A SINGLE MOTHER AND CANNOT AFFORD TO HAVE THIS FIXED AGAIN SO I HAVE NO SAFETY MODULE FOR THE SIDE MIRROR OR PARK ASSIST. GMC KNOWS THIS IS A PROBLEM AND THAT IT WAS FIXED ONCE UNDER 80,000 MILES, AGAIN UNDER 100,000 MILES AND NOW AT 127,000 IT IS SHORTING OUT CAUSING ISSUES WITH THE CAR TO START AND EVEN WITH DOCUMENTATION FROM THE DEALER WILL NOT FIX THE CAR UNDER RECALL. IF GMC WILL NOT FIX THEIR SAFETY ISSUES THEY SHOULD NOT BE ALLOWED TO MARKER THESE AS SAFETY FEATURES ON THE CAR, ESPECIALLY SINCE THEY ARE AWARE OF THE ELECTRICAL ISSUES WITH THE VEHICLE AND CHOSE NOT TO FIX THE, *TR
DROPPED OFF MY CAR AT THE GMC DEALER STILL WAITING FOR A RESPONSE AND WHAT'S GOING ON IN MY CAR WOULD NOT START HAD IT TOWED MULTIPLE LIGHTS ON THE DASHBOARD INCLUDING LOCK CAR REMOTE WOULD NOT START SEVERAL THINGS ON LIGHT INSIDE AND ALSO THE RADIO WOULD NOT TURN OFF WHEN THE CAR WAS NOT RUNNING.. DO YOU TO HAVE A RECORD ON THE BLINDSIDE SYSTEM DON'T KNOW IF THIS WOULD CAUSE ANY ELECTRICAL PROBLEMS WITH THE CAR MY TRUCK WAS IN THE SHOP LAST WEEK THEY TOLD ME IT WAS A BACK ORDER NATIONWIDE DON'T KNOW IF THIS CAUSED A PROBLEM ELECTRICAL PROBLEM OR ANY ISSUES WITH MY TRUCK.
FOUND LEAKS ON DRIVEWAYS. TOOK IT GET AN OIL CHANGE AND ASKED THEM TO TAKE A LOOK THEY SAID THEY COULDNT SEE ANYTHING LEAKING. JUMP FORWARD 2 MONTHS LEAK IS LARGER ON MY DRIVEWAY FROM A DIME TO SIZE OF A BASEBALL. AND MY STEERING WAS DIFFICULT WHILE DRIVING I HAD NO CONTROL CAUSING ME TO STOP DEAD IN ROAD WITH MY 8 YEAR OLD IN BACK SEAT ...SCARY , MY HUSBAND CHECKED FLUIDS AND PUT IN SOME POWER STEERING FLUID AND IN MORNING FRESH POWER STEERING FLUID WAS FOUND ON CARDBOARD TOOK IT TO A BODY SHOP FOR MINOR BODY REPAIR AND ASKED IF THEY WOULD LOOK INTO IT TO FIND THE PROBLEM. THE SEAL POWER STEERING PUMP TO PULLEY IS LEAKING. NOT COVERED UNDER ANY WARRANTY I HAVE OR POWER TRAIN. COST IS ABOUT 1,300.00 TO FIX I BOUGHT THIS GMC IN FEBRUARY 2019 FROM CARMAX I HAVENT EVEN HAD IT FOR 4 MONTHS BEFORE IT STARTED LEAKING. CARFAX ON THIS HAS NO MAJOR PROBLEMS OF ANY ACCIDENTS. LOOKED UP THIS PROBLEM AND FOUND 16 OTHER PEOPLE THIS SAME MOTH HAVING SAME ISSUES.
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT TOOK THE VEHICLE TO ARNIE BAUER BUICK GMC (5525 MILLER CIRCLE DRIVE, MATTESON, IL 60443) WHERE IT WAS DIAGNOSED THAT THE BLIND SIDE ALERT WAS DAMAGED AND NEEDED REPLACEMENT; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 5410777277. THE FAILURE MILEAGE WAS 29,386. *TT *TR
WHILE DRIVING MY 2015 GMC ACADIA THE BLIND SIDE SAFETY ALERT FOR CHANGING LANES NOT WORKING AND CAUSING OTHER GAUGES TO READ FAULTY ALSO WE HAD A DOZEN NEAR MISSES CAUSE OF THIS DEFECTIVE FEATURE VERY UNSAFE.
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE DOT NUMBER WAS UNKNOWN.
TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.
IST TIME-CAR STATIONARY-STARTED CAR AND IT STARTED SHAKING-TRACTIONARY CONTROL WARNING CAME ON-TURNED CAR OFF-WAITED A FEW MINUTES AND TURNED IT ON AND IT WAS FINE -THE NEXT DAY AFTER DRIVIING 250 MILES IT HAPPENED AGAIN AFTER STOPPING FOR A TOLL BOOTH-THE CAR SHUT DOWN WITH THE SAME WARNING-AFTER TWO TRIES IT STARTED AND WE DROVE TO A CHEVROLET DEALER AND THEY REPLACED THE THROTTLE BODY
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
AUTO HAS 31000 MILES ON IT AND THE POWER STEERING PUMP HAS FAILED. POWER STEERING WOULD WORK INTERMITTENTLY AND SOMETIMES FAIL COMPLETELY. VERY DANGEROUS SITUATION.
I HAVE REPEATEDLY BEEN HAVING PROBLEMS WITH MY POWER STEERING IN MY 2015 GMC ACADIA. I HAVE SPENT NEARLY $2000 HAVING TWO POWER STEERING LINES REPLACED, AS WELL AS HAVING THE POWER STEERING FLUIDS FLUSHED. NEITHER REPAIR HAS CORRECTED MY PROBLEMS. THE POWER STEERING BECOMES VERY STIFF AT LOW SPEED'S, FOR EXAMPLE IN PARKING LOTS. IN ADDITION THE STEERING IS VERY NOISY AND MAKES A WHINING NOISE AT LOW SPEEDS. MY SERVICE GARAGE INDICATED I MAY NEED A NEW POWER STEERING PUMP (ANOTHER $1500) ... MY VEHICLE ONLY HAS 70,000 MILES. I'VE SEEN MANY SIMILAR COMPLAINTS AND KNOW THAT GM HAS RECALLED SOME OTHER MODELS FOR THIS ISSUE. WHEN WILL THE 2015 ACADIA BE ADDED TO THE LIST?
POWER STEERING PUMP BEGAN FAILING ON 2015 GMC ACADIA AT 40,000 MILES. AT LOW SPEEDS, IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL AND A 3 POINT TURN HAS BECOME A BICEPS WORKOUT. THIS IS A VERY DANGEROUS SITUATION WITH KIDS IN THE VEHICLE.
THERE IS A DEFECT IN WHICH WATER LEAKS INSIDE THE VEHICLE AND GETS INTO THE FUSE BOX AND CAUSES ISSUES WITH THE VEHICLE IGNITION SWITCH, DAMAGE TO THE FUSES, DRAINING THE BATTERY ETC.
AT JUST UNDER 1 YEAR OLD THE RACK AND PINNON WENT OUT. REPLACED UNDER WARRANTY. THEN AT JUST OVER 3 YEARS OLD IT WENT OUT AGAIN ON TOP OF THAT FOR THE LAST 9-12 MONTHS THE ENGINE WILL REV UP AND ACCELERATE ON IT'S OWN AFTER IT WILL CHUG FOR A BIT THEN THE SENSOR STABILITRAK WARNING COMES ON THEN IT WILL SAY TRACTION CONTROL OFF THEN IT WILL SAY ITS BACK ON. I HAVE ALSO HAD IT WHERE IT WILL LOOSES ENGINE POWER AND YOU CAN BARELY GET IT TO GO WHEN PUSHING THE GAS PEDAL. IT'S DONE THIS SERIES OF EVENTS ABOUT 10 TIMES. IT HAPPENS WHEN DRIVING, WHEN IN PARK, AND WHILE SITTING AT A RED LIGHT. NO RHYME OR REASON TO IT. BUT IT IS PRETTY UNSAFE WHEN A VEHICLE WILL ACCELERATE ON ITS OWN DRIVING ANYWHERE! NOT TO MENTION THAT A RACK AND PINNON SHOULD NOT GO OUT 2XS IN LESS THAN 3 YEARS LET ALONE ON A VEHICLE THAT COST 45,000+ THAT WAS PURCHASED TO ORDER BRAND NEW! THESE KIND OF COSTLY REPAIRS MIGHT I MENTION AREN'T COVERED UNDER THEIR POWER TRAIN WARRANTY, THOUGH RACK AND PINNON IS PART OF THE STEERING COMPONENT. ALSO THIS SUMMER AT LESS THAN 4 YEARS OLD THE AC QUIT WORKING SO I WENT IN 90 DEGREE TEMPS WITH A BABY AND NO AC UNTIL WE HAD A CHANCE TO RECHARGE IT WITH REFRIGERANT.
THE ACADIA HAS SIDE DETECTION SENSOR ISSUES RELATED TO POOR DESIGN AND/OR THE ELEMENTS (GM SERVICE TEAMS WORDS NOT MINE). IF THIS IS TRUE, AM I, AS THE CUSTOMER SUPPOSED TO PAY FOR THE BAD ENGINEERING DECISIONS MADE BY GM ENGINEERS? OR IF THE SENSORS FAILED DUE TO THE ELEMENTS, AM I NOT TO DRIVE MY AWD ACADIA OUTSIDE? I'M A LITTLE CONFUSED ON WHY THE RESPONSIBILITY OF THE REPAIR COST FALLS ON MY SHOULDERS WITH THE ABOVE-MENTIONED BEING THE ROOT CAUSES. JODY IN THE SERVICE DEPARTMENT PERSONALLY TOLD ME THAT THE SENSORS WOULD PROBABLY NEED TO BE REPLACED EVERY 1 TO 2 YEARS AT A COST OF $1,200 PER TIME, AND BECAUSE OF THIS PEOPLE HAVE EVENTUALLY GIVEN UP AND TRADED IN THEIR VEHICLES (I CAN'T SAY I BLAME THEM). I'VE BEEN A TRIED AND TRUE CHEVY/GMC FAN, BUT THAT KIND OF CUSTOMER CARE HAS SWAYED MY OPINION. I'VE REACHED OUT TO GM CORPORATE, BUT THEY WERE NOT HELPFUL EITHER. THE LACK OF SUPPORT ON A 3-YEAR-OLD $55,000 VEHICLE IS ASTONISHING.
HAD CAR SERVICED AT DEALERSHIP 11/02/18 BECAUSE ENGINE LIGHT ON. 11/07/18 STARTED VEHICLE NOTICED RUNNING LOUDER THAN USUAL, WHEN I SHUT OFF VEHICLE, FAN STILL RUNNING. NOTICE GAS HANDLE SEEMS TO FLUCTUATE. STARTED VEHICLE, IT MADE THUMPING NOISE, THEN SHUT OFF BY ITSELF. ENGINE LIGHT ON. STARTED VEHICLE AND IT ACCELERATED/REVVED HIGH. TRIED TO START VEHICLE, MADE CLICKING SOUND BUT NEVER TURNED/STARTED, STRONG SMELL OF GAS. ALL INSTANCES VEHICLE WAS STATIONARY.
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR, TIRE LINE: FORTERA, AND TIRE SIZE: P255/65/R18 TIRES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICED, THE TECHNICIAN NOTICED A CRACK ON THE INSIDE ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS ROTATED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE TIRE FAILURE MILEAGE WAS 78,000. THE DOT NUMBER WAS 4BXMARDR.
TIRES. THEY ARE GOODYEAR FORTERO 255/65/18. THEY ARE DRY ROTTING IN THE CENTER OF THE TIRE, THEY DO NOT HOLD AIR WELL, THERE IS ONLY 33,000 MILES ON THE VEHICLE.
WHILE SITTING PARKED, I STARTED THE VEHICLE. I PUT THE VEHICLE IN REVERSE, PRESSED THE ACCELERATOR AND AS I WAS BACKING UP THE POWER STEARING WENT OUT. I IMMEDIATELY STOPPED, TURNED THE VEHICLE OFF, WAITED A MOMENT, THEN STARTED THE VEHICLE BACK UP AND THE POWER STEERING PROCEEDED TO WORK AGAIN. ANOTHER TIME, MY WIFE WAS DRIVING AND THE POWER STEERING STOPPED WORKING. SHE PULLED OVER, PARKED, TURNED THE VEHICLE OFF, BACK ON, AND IT WORKED FINE ONCE AGAIN.
WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.
ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.
IMMEDIATELY AFTER FILLING THE TANK WITH GAS, I STARTED THE ENGINE AND IT ACCELERATED TO FULL CAPACITY. THE ENGINE HAD MADE CLICKING SOUNDS, AND OTHER SOUNDS WHEN IT STARTED.
GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.
BOUGHT CAR 10-11 DAYS AGO USED. 35K MILES. SMELLED LIKE BRAKES WERE LEFT ON. STOPPED AND CHECKED. NOTHING. AC QUIT
INJECTORS STICKING OPEN. BROUGHT TO DEALER AT 26,000 MILES AFTER IT BROKE DOWN 200 MILES AWAY. THAT WAS AFTER THE GMC DEALERSHIP TOLD US IT SHOULD BE OK TO DRIVE. INJECTOR STUCK OPEN AND THE DEALER WE BROKE DOWN AT SAID THE VEHICLE COULD CATCH FIRE IF WE KEPT DRIVING. THEY REPLACED THE INJECTOR THAT WAS THE ISSUE. NOW LAST WEEK ANOTHER DIFFERENT INJECTOR FAILED. THIS TIME THE INSIDE OF THE VEHICLE FILLED WITH THE SMELL OF FUEL AND WAS VIOLENTLY SHAKING ON THE ROAD. WE COULDN'T PULL OVER RODGER AWAY BECAUSE WE WEREN'T ON A SAFE ROAD TO STOP AT. ENDED UP DRIVING IT TO THE NEAREST GAS STATION. MY WIFE AND SON WERE IN THE CAR SCREAMING AND CRYING AT HOW BAD THE CAR WAS DRIVING AND SMELLED. WE WERE VERY FEARFUL THE CAR WAS GOING TO CATCH ON FIRE. GMC ONCE AGAIN STATES IT'S AN ISOLATED INCIDENT AFTER IT'S HAPPENED TWICE WITHIN MONTHS. AND THEY REFUSE TO REPLACE ALL INJECTORS OR RECALL THE VEHICLE. WE TOLD THEM WE DIDN'T FEEL SAFE DRIVING IT BUT THEY DON'T CARE TO HEAR IT. BOTH TIMES WE WERE DRIVING BETWEEN 55-70MPH AND IT'S A VERY SCARY UNSAFE FEELING WHEN IT HAPPENS.
MY ACADIA LOST POWER STEERING MAKING VEHICLE DIFFICULT TO STEER. I COULD HEAR A WHINING SOUND I'D NEVER HEARD BEFORE. WE TOOK IT TO THE CLOSEST REPAIR SHOP SINCE WE WERE ON VACATION. SERVICEMAN SAID THE POWER STEERING PUMP WAS LEAKING AND NOT WORKING PROPERLY. CALLED DEALER, BOWSER, IMMEDIATELY COULD NOT GET AN APPT FOR 5 DAYS. DEALER INSPECTED VEHICLE, CONCLUDED THE PUMP WAS NOT UNDER POWER TRAIN WARRANTY AND ESTIMATED IT WOULD BE OVER $1,000 TO REPAIR. SAME PROBLEM AS RECALL ON PREVIOUS MODELS.
MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.
ON 15 PLUS OCCASIONS, WHILE THE VEHICLE IS STATIONARY, IN THE PARKING GEAR AND RUNNING, THE FRONT END WILL START TO VIBRATE MILDLY, INCREASE IN INTENSITY AND THEN THE TRACTION LOSS LIGHT ILLUMINATES, A BLINKING ENGINE LIGHT ILLUMINATES, "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES APPEAR. THEN TRACTION CONTOL OFF APPEARS, FOLLOWED BY AN AUDIBLE LOUD CLICK AND VIBRATION CEASES, MESSAGES DISAPPEAR AND LIGHTS TURN OFF. ONCE WHILE VEHICLE IN DRIVE AND BEING OPERATED ON A ROADWAY, I PULLED RIGHT AT AN INTERSECTION TO HAVE THIS SAME SEQUENCE HAPPEN DURING DRIVING, RESULTING IN AN ALMOST COMPLETE LOSS OF POWER AND ACCELERATION AND A NEAR ACCIDENT. THE SEQUENCE WAS IDENTICAL AND ONCE THE ERRORS CLEARED THE VEHICLE ACCELERATED RAPIDLY AND FORCEFULLY. I HAVE DOCUMENTED MULTIPLE OCCASIONS ON VIDEO WHILE STATIONARY OVER A MULTI MONTH PERIOD AND HAVE FURNISHED THOSE DOCUMENTS TO MY LOCAL GMC DEALERSHIP WHICH HAS FAILED TO REPAIR THIS ISSUE AND TODAY RETURNED MY VEHICLE TO ME WITH AN APOLOGY FOR NOT BEING ABLE TO REMEDY THE PROBLEM. THEY CLAIM THAT THE VEHICLE MUST EXHIBIT THIS BEHAVIOR IN THEIR PRESENCE TO WARRANT A FIX. THE VEHICLE IS UNDER AN EXTENDED WARRANTY THAT CLEARLY COVERS THESE PROBLEMS. I WOULD BE HAPPY TO EMAIL THE VIDEOS, BUT THEY ARE NOT IN THE SUPPORTED FORMAT AND LIKELY LARGER THAN 5MB.
WHILE DRIVING IN HEAVY CITY TRAFFIC, MY WARNING LIGHTS CAME ON FOR "REDUCED POWER", 'TRACTION CONTROL" MALFUNCTION, 'STABILITRAC AND ABS LIGHTS CAME ON. POWER REDUCED TO 25MPH. I WAS CLOSE TO THE DEALERSHIP AND WENT THERE RIGHT AWAY. THE SERVICE WRITER TOLD ME I WOULD HAVE TO WAIT AT LEAST 2 TO 4 HRS BEFORE ANYONE COULD LOOK AT. MY MILEAGE WAS 36,432...432 MILES OUT OF BUMPER TO BUMPER WARRANTY...HE TOLD ME THE CHARGES FOR DIAGNOSING WOULD BE $130. I AGREED. THEN HE EXPLAINED THAT THE THE LOW HP FUEL PRESSURE/PURGE SOLENOID WAS STUCK OPEN, DIANOSE CODES WERE PO191 AND PO496, THEY REPLACED A HIGH PRESSRE FUEL PUMP, R&R INTAKE PLENUM TO REPLACE FUEL RAIL PRESSURE SENSOR AND REPLACE A PURGE CONTROL SOLENOID. COST TO ME WAS $1,760.51 ($866.06 LABOR- $820.43 PARTS -$30.00 MISC.CHARGE-$82.29 MISC.DISCOUNT- TAXES OF $126.31. I DON'T UNDERSTAND WHY THEY COULDN'T BE MORE LENIENT WITH MILEAGE ON WARRANTY. I PURCHASED THIS VEHICLE NEW FROM THEM AND HAVE COMPLETED ALL MY SERVICE WORK THERE. THIS WAS A SCARY SITUATION IN NOON RUSH HOUR TRAFFIC WITHOUT ANY ROADSIDE PULL OFF AT THE TIME. COULD THERE HAVE BEEN A DEFECTION FUEL PUMP? I WAS TOLD BY SERVICE WRITER "IF YOU HAD DRIVEN ANY FURTHER MORE DAMAGE WOULD HAVE HAPPENED TO ENGINE BLOCK".
TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE CENTER WHERE IT WAS DIAGNOSED THAT THE TIRES WERE DRY ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); THEREFORE, THEY WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE TIRE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Data synced from NHTSA on May 4, 2026