NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 GMC Canyon. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Loss of power steering. This is a known problem with the 2015 GMC Canyon models. My 2016 GMC Canyon has the same problem. This is a serious issue. A recall should be issued. It has happened to me several times.
The contact owns a 2016 GMC Canyon. The contact stated that while the vehicle was parked, the steering wheel seized, with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering gear had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.
1. The power steering failed when I was driving my 2016 GMC Truck. 2. The failure caused the steering of the truck to be very difficult putting myself and any passengers at risk. 3. This issue occurred on 2/19/26 at about 3:00PM Central time while driving. Power steering warning lights did illuminate. 4. The vehicle has not been inspected by anyone at this time. Please note there is a safety recall associated with the 2015 GMC Canyons for the exact same problem. Instructions were given to submit a report to the NHTSA and the vehicle's owner may be eligible for reimbursement or free repair is a "hidden," warranty extension or "customer satisfaction program" covers it.
The contact owns a 2016 GMC Canyon. The contact stated that while driving 5 MPH in a parking lot, the brake pedal was depressed, and the vehicle failed to stop as intended. The contact stated that the brake pedal was very firm while being depressed. The contact stated there was no warning light illuminated. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the vacuum pump and brake booster needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Power steering goes out intermittently while driving, almost causing wrecks. A warning pops up that power steering needs to be serviced...but when truck is turned off and restarted the issue goes away. This is an extremely dangerous situation and seems to be affecting thousands of vehicles according to internet research. GM needs to be held accountable and recall and fix the issues immediately.
Power steering turned off while driving Pulled over cycled the key it came back on Has happened 3 times in two weeks
At random the power steering and traction control turn off making it difficult to drive.. This happens randomly and has become unable to steer. Once the vehicle is turned off for a period of time you can start it up and the steering returns. The issue was reported in the 2015 models. That recall needs to extend into the 2016 models since most of the parts were most likely manufactured tot eh same specs as the 2015. The vehicle was diagnosed by an independent repair shop. The dealership wanted $200 for just the diagnostics. Every time this happens it becomes very difficult to drive and is a safety issue. The issue first appeared 2 months ago and after the restart stopped. Then all of a sudden it seems to occur daily.
The contact owns a 2016 GMC Canyon. The contact stated that the headlights failed to activate automatically. Additionally, one of the phone charger ports had become inoperable. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. A message advising that the power steering was inoperable and to drive carefully was displayed. The contact pulled over to the side of the road and turned off and restarted the vehicle, and the power steering functionality returned. Additionally, the contact stated while driving 50-55 MPH after the power steering failure, the vehicle was pulling to the right. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
EPS becomes difficult to steer occasionally, Brakes seem to lose stopping ability Leaking oil @ either oil pan or transmission
Transmission has been shuddering since 15,000 miles till now. Dealerships says it's normal on these transmissions, 6 fluid and filter changes and now at 72,000 miles the transmission is failing just outside of warranty. They scammed me and kept my transmission barely alive until warranty ran out and now they want 8k-10k for a replacement. They knew. Dash goes crazy from the touch screen to the digital information screen in the speedometer. They say it's normal and happens on all the units. But it's distracting and has been messing up since bought the truck new. Again they just kept saying it was nothing they can do. Now they say it needs to be replaced after my warranty has run out. DEF system is failing conveniently after the warranty has run out. It's dangerous because they programmed the truck to go into limp mode when anything emissions related fails stranding me anywhere at anytime. Emission failures like sensors should not restrict travel. This is a major issue with the diesels in these trucks and they need to be forced to remove anything that's not dangerous to the health of the engine or drive train from the software or hardware from being able to restrict travel. In every situation I've been restricted to limp mode by dirty particulate sensors, but the code that pops and puts my truck in limp mode says that the NOX sensor is bad. This is false and is just a way for GM to get service at their dealers. Then they charge customers a fortune to replace parts that don't need to be replaced when you can just remove and clean the four particulate sensors and the restrictions will clear themselves shortly after. EMISSIONS RELATED ISSUES SHOULD NOT RESTRICT TRAVEL BY ANY MEANS! It is dangerous to be stranded on a trip because your emission sensors may be malfunctioning.
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle lost electric power steering, and the steering wheel became difficult to steer. The contact pulled to the shoulder of the roadway and turned the vehicle off. The contact stated that upon restarting the vehicle, the power steering became operable; however, the failure recurred while driving. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.
The contact owns a 2016 GMC Canyon. The contact stated that upon attempting to leave the driveway, the vehicle was shifted into drive and the engine experienced a complete loss of automotive power, with several unknown warning lights illuminated. The contact stated that on a separate occasion, the vehicle lost power steering functionality while driving at 65 MPH, and the traction control and vehicle stabilization warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was informed that the 4-WD assembly, steering electronic motor, steering angle sensor, and the electric belt drive rack and pinion steering needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,263.
As I was pulling away from the stop sign my power steering quit working and I was almost hit by another vehicle. The dash light flashed and said there was Drive System problems. I was able to get the truck turned back around and headed back home. I got into my garage and checked the power steering fluid and it was full. I started my truck back up and was able to drive to the dealership (Everett GMC where I purchased the truck new) The service representative said he will put it on the diagnostic machine and find out what was wrong. The next day they called me and said they found out what it was a drive gear that quit working. He said that he would get this ordered and put it in, I got a call 2 days later and said it was finished. My wife checked to see if there was a recall. There was a recall for this problem for 2015 Canyon in 2021 for the same issue. I am thinking that this issue and a very
Car repeatedly gives stabilitrack warning while driving and power steering goes out completely. It is incredibly dangerous and it appears this was a problem with the previous model year as well. This has continued to happen and looking online it looks like many owner of this year are plagued with this problem and the cost to fix is very expensive, even though it is a known recall for the previous model year.
While driving the truck's stabilitrak and power steering lights came on and I lost the use of power steering. This first happened while going 70 mph on the toll road and I almost lost control of the car it happened so suddenly. I was able to pull over and turned the truck off and back on again. The issue seemed to have resolved itself. Then a week later I was turning right into traffic and it happened again mid turn causing me to almost hit a car in the adjacent lane. It resolved itself again upon restarting the truck but has happened with each trip since. When I looked up the issue I saw that there was an issue with corrosion on the electrical part that controls these features in this particular model.
While driving, power steering system quits providing power assist. This problem is intermittent and can occur at any time without any warning and at any speed. This is a safety concern since no warning is given as to when the power steering system will fail. Have contacted local GMC dealer and was told there is a recall for the 2025 model but not the 2016. Contacted General Motors and was told the same.
While driving the power steering went out making the vehicle difficult to control. Once I stopped the vehicle and turned it off then back on, the power steering came back on leading me to believe an electrical issue is the cause
4/17/2025:Approached a 4 way intersection and truck steering lost power assist. Vehicle engine still running and hard steered thru intersection. A convenience store on corner so turned wheel (manually) into parking lot. StabiliTrak light was on as well, turned key off. Re start truck and power steering good, stabiitrak light off. 4/25/2025: Driving truck and stopped at red light, truck engine stopped. Pressed accelerate pedal, no response. Turned key off and back on, started and drove normal with no problems.
WHEN TURNING TRUCK, POWER STEERING WENT OUT AND MADE IT DIFFICULT TO TURN. CODE FOR SERVICE STABILITRACK AND SERVICE ELECTRONIC STEERING SYSTEM CAME ON DASH. COULD NOT PROPERLY TURN VEHICLE AND ALMOST CROSSED INTO ONCOMING TRAFFIC.
The contact owns a 2016 GMC Canyon. The contact stated that while driving on the highway at 65 MPH, the vehicle experienced a loss of power steering functionality, and the steering wheel became stiff and difficult to turn. The traction control and Service Vehicle Soon lights were illuminated. The message "Power Steering Fault - Drive with Care” was displayed. The contact pulled over to the shoulder lane to restart the vehicle and was able to continue driving. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a local dealer and was inspected; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall, and there was no failure cause for the failure found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to steer. The power steering, the transfer case, and the anti-sway warning lights were illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the vehicle operated as needed. Additionally, the contact stated while driving approximately 50 MPH around a curve, the failure recurred. The contact depressed the brake pedal, and the vehicle decelerated; however, the vehicle went into a ditch, which scratched paint off the front passenger's side plastic bumper. There was no injury sustained. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact was able to resume driving. The vehicle was taken to an independent mechanic, where it was diagnosed with steering column sensor failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ19001 (Steering). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The failure mileage was approximately 190,000.
The vehicle will lose power steering while driving. The lights come on for stabilitrak and traction control then it says power steering is gone. It randomly deactivates the power steering, while driving. It's extremely dangerous and have almost had accidents. They are telling me that it may not be under a recall. If gmc used the same steering box as the previous model year, the same issue is occurring. Intermittent power steering failure.
The contact owns a 2016 GMC Canyon. The contact stated that while driving at various speeds on several occasions, the traction control warning light illuminated and the messages "Service Power Steering" and “Service Stabili-trak" were displayed. Additionally, the contact stated that the steering wheel became stiff and was very difficult to turn. On several occasions, the vehicle was pulled over to the side of the road and restarted. The vehicle was taken to a dealer however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was 139,000.
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
The contact owns a 2016 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel was jerking with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 302,000.
The stabilitrac system fails causing the traction system to turn off
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
stability tracker alerts, then loss of power steering, would happen randomly, sometimes few times in a row, sometime after shutting down vehicle would reset it - other times not. safety issue when: 1) driving on freeway - made steering difficult if/when needing to make sudden turn or lane change 2) 90 degree turns would be difficult 3) sudden loss of steering ability when there is other traffic oncoming. Taken to auto shop - they ran a few checks, but the issue was sporadic, usually does not happen right away, so it was not reproducible on demand. First repair was for inspection and fluids, did not find issue with the Stability Tracker. When the problem resumed again, took the vehicle back to the shop and they researched the issue more and recommended replacing the steering column. The technician said the issue was on a Recall on previous year/model but not the 2016. The issue started about mid-2024. So far as of 3/2025 the issue has not happened since the column replacement on 2/12/2025. Warning would be the Stability Tracker
The contact owns a 2016 GMC Canyon. The contact stated that while his wife was driving approximately 70 MPH, the power steering suddenly failed, and the steering wheel became difficult to turn in either direction. During the failure, the message "Power Steering Failure" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 51,867.
Mileage 65080. I’m the 2nd owner. I bought this truck used and have only driven it 145 miles. Crossing an intersection and the power steering turned off. Happened again the same day leaving Walmart parking lot. Turning the engine off will reset the power steering. Message on the instrument panel says stabilitrak service power steering.
I bought my 2016 GMC Canyon back in 2018 with 40k miles on it. After couple of months, I noticed that when traveling at approx 70MPH front wheels are shaking violently. I did wheel alignment and other wheel check but still there. Lately, power steering stabilitrak keep showing up on my panel. Since it can’t be resetted, Im literally driving like arm wrestling in the middle of the road specially during parking. After many years of wondering of what the wheel vibration is causing, electronic Rack and Pinion issue was the result of diagnostic conducted by Schumacher Chevrolet here in West Palm Beach, FL. They quoted me 3K for the repair.
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Power Steering system failure warning message followed by a Stabilitrac system failure warning which caused the drivers front side brake to apply. I could not duplicate the brake application issue with the dealer but the other failures which included loss of power steering at highway speeds and lack of stabilitrac system was repeatable. A full replacement of power steering rack was performed with a front end alignment after dealing with the problem for weeks. Was told this manufacturing failure was covered for free in models newer and older than my truck (same model) but my truck was not covered. This is unsafe and not acceptable.
I have been having the same problem many people have been having with the same vehicle type. I will be driving and this has happened 4 times now and once on the freeway! Were I am driving, and all of the sudden the power steering cuts out, and I get all the warning lights come on. I had to pull over, or find a spot to pull over and turn the vehicle off and turn back on. Now I see there was a recall for this issue on the 2015 canyons but not for the 2016, and this needs to be recalled there are going to be people dying if you do nothing, and GMC will have a class action suite and this regulatory agency shall have serious legal redress against you should you do nothing, even though you know there is a serious issue and that multiple complaints have been filed and GMC is well aware of this! I do smell legal redress coming for you and GMC...
Truck reads power steering problem and does not allow me to turn my steering wheel.
Over the past 6 months, when driving, the power steering stops working and I get a dash light that comes on that talks about stabilitrac. If I shut my car off and restart, it works again, but it is random when it might occur. It's very scary, because, if I were not strong with great reaction time...I might be dead.
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
Received a stabilitrck error and lost power steering and traction control while driving. This appears to be a common and dangerous issue with this model vehicle.
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Was driving home going about 45 mph and the driver information center displayed “service power steering” and service stabilitrack system. Was able to safely move over without power steering and come to a stop. Put the truck in park turned it off. Turned truck back on and everything is as working fine
While driving my 2016 GMC Canyon today May 1st, I am experiencing the following... power steering/stabilitrac control lights come on and loose power steering. sometimes it will reset after turning off the truck and restarting but this is happening more and more often which is a major safety issue when considering this occurs randomly at any given point while driving. I have experienced this issue in the past few years at all different mileages and then it doesn't happen for a long time but always ends up having the same issue. I have been doing research and found this exact same problem is why there was a recall on the 2015 GMC canyons referencing the steering torque sensor assembly and cover. I have also researched the cost to repair out of pocket and it quite expensive. This recall for the older models needs to be updated to include all 2016 models as there are many more complaints about this happening on 2016 models as well. just search google and there you go. I have already called GM and got nowhere. Extremely frustrated as this shouldn't be happening and i as the consumer should not be having to pay out of pocket for a manufacturer error they refuse acknowledge. Thank you,
Power steering drive with care. Stabilitak. Steering problems
Randomly lose power steering control while operating vehicle, dealer diagnosed issue as same problem part in 2015 GMC Canyon Recall
The contact owns a 2016 GMC Canyon. The contact stated that while his father was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to the steering wheel in order to maneuver the vehicle. Afterward, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
I have had this repeated issue since i purchased my 2016 GMC Canyon in 2020. The power steering goes out at different speeds with NO indication . The lights that appear on dash are power steering and stabilatrax. I have had the battery and all connectors replaced and now the rack and pinion that the sensor is in. These repairs have been very costly and this situation has been very dangerous as it happens without any warning. Just when i thought it was fixed with a new battery and cables it quit again in heavy traffic and i was almost hit by 2 vehicles. It has been in 3 different repair shops and now at a Chevrolet Dealership. They have ordered the parts twice and the 1st 1 came to them broken from the Factory, This part was recalled for all 2015 models, but not the 2016? Receiving broken parts even shows that there is an issue. I have read on some of your sites from others posting about their 2016 Colorado and Canyons having this same issue. Please look into this and try to help me if possible. I am beyond frustrated. Thank you very much
I have lost my power steering while driving over a dozen times in the previous month. Fortunately, it usually happens when I am not attempting to negotiate a turn. However, it did happen once when I was turning into a parking lot, but luckily it was at a low speed. I could not negotiate the turn without the power steering, so I stopped and turned the car off to reset it. I have found that if I stop, park and turn the car off, the power steering immediately resumes upon restarting the vehicle. In some cases, I have lost the power steering again within the next few minutes. Usually, the problem won't happen again for the remainder of the drive.
Without any notice the stabiltrak and service power steering message will come on while driving and the power steering will stop working. While researching it looks like this issue was resolved with a recall on the 2015 models which has the same components as the 2016 version. This is a life-threatening issue when you are driving on a busy road and have to make a turn or swerve to avoid an accident and it looks like many are online sharing the same concern and asking for a recall. This has happened 3 times in the past year and resets when you turn the vehicle off for a short time and start it back up,
Data synced from NHTSA on May 4, 2026