2024 GMC Canyon Complaint Log

The headlights randomly flicker on and off while driving at night. This not only causes a distraction while i'm driving but is also affecting other drivers. Drivers in the other lane keep mistaking the flicker as me turning on my bright lights which is leading other driver to retaliate and either put on their bright lights or flash their brights at me. I also had one instance where a car I was following thought I was continually flashing my head lights at him and he proceeded to get behind me and tailgate me with his bright lights on. Due to the frequency of the issue and the unknown cause I fear that at some point the lights will go out completely while driving at night. The truck has been taken to the dealer an they state they are unable to reproduce however there is an only forum where multiple owners are reporting the same issue. I also posted a video to youtube demonstrating the issue [XXX] ). Here is a link to the forum where other owners are discussing the issue [XXX] ). Vehicle has only been inspected by the Dealership. There were no warning lamps, messages, or other symptoms prior to the failure. The vehicle is new and the issue has been present since the truck was new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driver’s and passenger side daytime running lights and headlights flicker off randomly. This creates the potential that the lights may fail while needed at night leaving the driver without forward illumination. It has lead to drivers in front of me thinking I’m flashing my lights at them while following which in turn the driver in front of me slows down excessively in protest of their belief that I am flashing lights at them. I’ve also had oncoming traffic flash their high beams at me believing I activated my high beams at them thereby creating an unnecessary blinding situation. The flashing could be interpreted by either oncoming traffic or a pedestrian that I am yielding the right of way when I actually am not and lead to a motor vehicle accident or a pedestrian being struck or at minimum put at risk.

I was driving with my cruise control set at 77 mph in the fast lane of a four-lane highway. There was no one in front of me for more than 3/4 of a mile. A car in the lane to my right apparently triggered the automatic breaking system to the point it slammed on my brakes, pushed me into the steering wheel, and slowed me all the way to 38 mph in the fast lane of the freeway. The result of this unrequested breaking caused four cars behind me to almost rear end me and pile up. The second event was going down the freeway with the cruise control set at 65 and nobody around me and the car again slammed the brakes on for no apparent reason. At this point I’m afraid to drive the car. I have zero confidence in this vehicle letting me operate the vehicle. I need help.

The contact owns a 2024 GMC Canyon. The contact stated that on several occasions while driving at an undisclosed speed under sunny conditions, light entering through the windshield reflected off the chrome trim around the instrument panel and caused distortion and lines in the driver's side and driver’s mirror, creating a visibility hazard. The contact added that the glare disappeared when the windows were rolled down. The vehicle was taken to a dealer, and the contact was informed that the vehicle was operating normally. The manufacturer was notified of the failure. The failure mileage was 12,604.