2007 GMC Envoy Lighting Problems

Headlights go out on there own and may come back on a few minutes later but right back out again. The vehicle had this as a recall but if it was repaired the repair is not working. The manufacturer is claiming the recall expired, obviously without them making contact to do the repair. Now they think it's good business practice to ignore their problem and put customers lives at risk.

The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam headlights was intermittent. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact purchased replacement bulbs for the vehicle however, the failure persisted. The contact researched and related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lighting) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.

NO LOW BEAMS OR RUNNING HEADLAMPS

The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.

WE HAVE A 2007 GMC ENVOY, INTERMITTENTLY OUR HEADLAMPS AND DAYTIME RUNNING LAMPS WOULD CUT OFF AND ON, SOMETIMES WHILE WE HAVE BEEN DRIVING IN THE CITY AND ON THE HIGHWAY AND SOMETIMES RIGHT WHEN WE PUT THE VEHICLE IN DRIVE BEFORE WE MOVE. ABOUT A WEEK AGO THEY CUT OFF AND HAVE NOT EVER CUT BACK ON. WE FOUND ON THE NHTSA WEBSITE THAT THERE HAD BEEN A RECALL FOR THE HEADLAMPS AND DAYTIME RUNNING LAMPS ON 2006 - 2007 GMC ENVOYS, THE RECALL IS FOR THE HEADLAMP MODULE. WE CONTACTED OUR LOCAL DEALER ABOUT GETTING THE RECALL REPAIRED BUT WERE TOLD OUR "VIN" WAS NOT INCLUDED IN THE RECALL. WE ALSO CONTACTED GM DIRECTLY AND SPENT OVER AN HOUR ON THE PHONE WITH THEIR CUSTOMER SUPPORT AS WELL AS A SUPERVISOR ONLY TO BE TOLD OVER AND OVER THERE WAS NOTHING THEY COULD DO TO HELP. WE TOOK OUR VEHICLE TO THE DEALER FOR REPAIR SINCE IT IS ILLEGAL TO DRIVE AT NIGHT WITHOUT HEADLIGHTS, AFTER THEY DIAGNOSED THE ISSUE WITH OUR 2007 GMC ENVOY THEY REPORTED THAT THE PROBLEM WITH OUR 2007 GMC ENVOY IS THE EXACT SAME ISSUE AS THE ONES THAT ARE COVERED IN THE RECALL, THE HEADLAMP MODULE IS BAD! WE ONCE AGAIN CALLED GM, GAVE THEM THE DIAGNOSES BUT ONCE AGAIN THEY SAID THERE IS NOTHING THEY CAN DO! NEEDLESS TO SAY WE ARE BEYOND FRUSTRATED.

HEADLIGHTS HAVE INTERMITTENTLY SHUT OFF WHILE VEHICLE IS TRAVELING

WHEN DRIVING AT NIGHT WITH LIGHTS ON LOW BEAMS, THE HEADLIGHTS WILL GO OUT AND ONLY THE HIGH BEAMS WORK. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION, ON BOTH RURAL AND CITY HIGHWAYS. THIS HAS BEEN GOING ON FOR 6 PLUS MONTHS. MOST RECENTLY, LAST NIGHT.

REGULAR HEADLIGHTS GO OFF AND NEED TO USE BRIGHTS TO DRIVE AT NIGHT

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LAMPS WERE ACTIVATED AND THE GREEN INDICATOR WAS ILLUMINATED. AFTER APPROXIMATELY 90 SECONDS, THE DAYTIME RUNNING LAMPS DEACTIVATED AND THE GREEN INDICATOR WAS NO LONGER ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE HEADLIGHT MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH LOW BEAM HEADLIGHTS AND THE DAYTIME RUNNING LAMPS STOPPED ILLUMINATING INTERMITTENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 4T1241. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF THE TSB, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

WHEN DRIVING IN DARK ON SINGLE LANE UNLITE HIGHWAYLOW BEAM LIGHTS SUDDENLY TURNED OFF. I HAD TO DRIVE WITH HIGH BEAMS. AFTER 20 MINUTES WHEN CHECKED THE LOW BEAMS WORKED BUT WENT OUT AFTER A FEW MINUTES. NOW INTERMITTENTLY WORKING.

THREE TIMES WHEN I TURN THE CAR ON AND PUT IT IN GEAR, THE HEADLIGHTS WOULD COME ON, THEN AFTER ABOUT A WEEK OR TWO THEY GO OUT, SO I PURCHASE NEW HEAD LIGHTS THAT WASN'T THE PROBLEM.SO I PUT THE ORIGINAL ONES BACK ON TWO DAYS LATER THEY WORK, THREE TIMES IT HAPPEN NOW THEY ARE OUT AGAIN. THEY ALWAYS GO OUT AFTER BEING PARK FOR SOME LENGTH OF TIME.

BOTH HEADLIGHT LOW BEAMS SUDDENLY STOPPED WORKING . HIGH BEAMS STILL WORK.

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE DEALER (COURTESY BUICK GMC LAFAYETTE LOCATED AT 4750 JOHNSTON ST, LAFAYETTE, LA 70506; (337) 504-7342) WAS CONTACTED AND STATED THAT THE DEALER WOULD NOT WORK WITH VEHICLES OVER TEN YEARS OLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-988-7267 AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND EXCEEDED THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

TAKATA RECALL- I WAS DRIVING HOME ON A BUSY CITY STREET AT 6:30 PM IT WAS DARK BOTH HEADLIGHTS MALFUNCTION AT SAME TIME. WHEN I ARRIVE HOME THE DOOM LIGHTS INSIDE THE CAR WOULD NOT GO OFF, ABOUT 45 MINUTES LATER THEY WENT OFF. I WAS AFRAID FOR MY SAFETY AND OTHERS AS I WAS DRIVING HOME IN DARK.

I'M HAVING A PROBLEM WITH MY HEADLIGHTS GOING OFF WHILE I'M DRIVING DOWN THE ROAD. IT SEEMS TO HAPPEN WHILE THE LIGHTS ARE IN AUTOMATIC MODE AND WHEN I TRY TO SWITCH THEM ON MANUALLY AFTER IT HAPPENS IT TAKES A FEW MINUTES FOR THEM TO RESPOND. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AND OTHERS THAT I KNOW WITH THE SAME MODEL VEHICLES ARE HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 40-45 MPH, THE HEADLAMPS FAILED. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT WAS INFORMED THAT THE HEADLAMP DRIVER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

LOW BEAM HEADLIGHTS FAILED DURING DRIVING AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. MANY LIVES COULD BE AFFECTED BECAUSE OF THIS WELL KNOWN DESIGN ISSUE NOT BEING ADDRESSED BY GMC. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES. *TR

MY COMPLAINT IS REGARDING LOW BEAM LIGHTS GOING OFF INTERMITTENTLY. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. THIS ISSUE CREATES A SAFETY HAZARD WHEN IT HAPPENS DUE TO EITHER DRIVING WITH HIGH BEAMS ON OR JUST FOG LIGHTS ON. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES.

HIGHLY DANGEROUS SITUATION! AS I WAS DRIVING AT NIGHT ON THE HIGHWAY, MY HEADLIGHTS SUDDENLY WENT OUT. THANKFULLY, I WAS IN AN AREA THAT HAD SOME OVERHEAD LIGHTING OR I WOULD HAVE BEEN IN A LIFE-THREATENING SITUATION. THE ONLY WAY I COULD SEE WAS TO TURN ON THE HIGH BEAMS. NOW I CANNOT DRIVE THE CAR AT NIGHT ANY LONGER UNLESS I USE THE HIGH BEAMS AT ALL TIMES. WHEN I CALLED TO FIND OUT IF THIS ISSUE, WHICH AS A SAFETY ONE SHOULD BE A MANUFACTURER RECALL, I FOUND THAT, WHILE THE CAR MAKE/MODEL/YEAR IN GENERAL WAS UNDER A RECALL, MY VIN WAS NOT. HOW CAN THIS BE? I REQUEST THAT THE RECALL FOR THIS SERIOUS ISSUE BE ADDED FOR ALL 2007 GMC ENVOYS. OUR LIVES ARE AT RISK! THANK YOU. *TR