NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2011 GMC Terrain. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE CAR DID NOT CHANGE GEARS AT THE ?PROPER? TIME, AND THEN WHEN THE BRAKES WERE APPLIED OR ACCELERATION WAS ENDED THE CAR WOULD HARD SHIFT TO THE NEXT GEAR. IT IS ALMOST AS IF THE GEAR WAS LOCKED INTO PLACE BY THE ACCELERATION. BECAUSE OF THIS SHIFTING ISSUE, IT FEELS LIKE THE CAR IS BUCKING, WHICH CAN BE A POTENTIAL SAFETY ISSUE FOR MYSELF AND MY FAMILY. ISSUE MAINLY OCCURS ON SLOPE LIKE CONDITIONS IN THE 25 TO 35 MILE PER HOUR RANGE, OUR CAR IS UP TO DATE ON ALL RECALLS PER DEALER, THEY WERE UNABLE TO REPLICATE THE ISSUE, BUT REPLACED THE SHIFT STICK, THIS ALSO PREVENTS THE CAR FROM SHIFTING GEARS BY ACCIDENT I.E. WITHOUT THE BUTTON PUSHED, THIS REPAIR HAS CORRECTED THE MANUAL SHIFTING ISSUE. THE AUTOMATIC SHIFT ISSUE STILL REMAINSTHE CAR HAS LESS THEN 50K MILES. THE ISSUE WAS 1ST DISCOVERED IN THE MOUNTAINS OF PA ON THE 80 HWY THE STICKINESS WAS BETWEEN ALL GEARS BUT MOSTLY 1ST/2ND AND 3ND/4ND SINCE WE ARE BACK IN THE CITY WE CAN ONLY DEAL WITH 1/2 GEAR ON THE HWY AND THIS PROBLEM PERSISTS. WHEN DOING BASIC RESEARCH ON THIS ISSUE I NOTICED THAT OTHERS EXPERIENCED A SIMILAR PROBLEM IN 2011 SHORTLY AFTER THE CARS RELEASE, BUT A FLASH TO THE EMC "FIXED" THE PROBLEM. OUR DEALER SAYS THAT ALL RECALLS AND SOFTWARE ARE UP TO DATE. LAST OCCURRENCE 7/26/16 WE DONT DRIVE THE CAR MUCH SINCE THEN.
WHILE DRIVING DOWN A BUSY TWO LANE ROAD I PULLED OUT INTO AN INTERSECTION IN AN ATTEMPT TO MAKE A LEFT HAND TURN WHEN THE CAR STALLED IN THE MIDDLE OF TRAFFIC. I TURNED THE CAR OFF AND TURNED IT BACK ON AGAIN AND IT WORKED. HOWEVER, LATER THAT DAY IT STALLED AGAIN WHILE IT WAS SITTING AT AN INTERSECTION. I BROUGHT IT TO THE DEALERSHIP FOR REPAIR AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STILL HAD ONE. THEY SAID THERE WAS A FUEL LEAK AT THE FUEL COMPOSITION SENSOR. THEY REPLACED THE SENSOR. GM EXTENDED SPECIAL COVERAGE # 17097 IN MAY 1, 2017 FOR 2011-2013 CHEVY EQUINOX AND GMC TERRAINS THAT ARE EQUIPPED WITH FLEX FUEL DUE TO A FUEL LEAK AT THE FUEL COMPOSITION SENSOR BUT THEY DID NOT INCLUDE MY 2011 MODEL TERRAIN THAT IS NOT EQUIPPED WITH FLEX FUEL BUT IT SHOULD HAVE BEEN. THIS ISSUE WAS OUT OF MY CONTROL AS IT WAS A MANUFACTURING DEFECT IN THE FACT THAT THEY PLACED THE COMPOSITION SENSOR BELOW THE FRAME EXPOSING IT TO DAMAGE FROM ROAD DEBRIS.
TAKATA RECALL - MANUFACTURER UNABLE TO REPLACE THE AIRBAG.
WHILE ON TRIP HOME FROM JACKSONVILLE MY CAR RAN HOT AT 62,000 MILES WHILE DRIVING.NO PREVIOUS WARNING OF ANY KIND. AFTER A LOT OF TOWING EXPENSES AND UNCESSARY REPLACEMENTS OF OTHER PARTS TO TRY AND FIX IT , I FINALLY HAD TO AGAIN HAVE IT TOWED TO DEALER. THERE I WAS TOLD THAT IT WAS A FAULTY CHAIN THAT COMES FROM ENGINE THAT DRIVES THE WATER PUMP TO WORK CORRECTLY. WELL, GMC KNEW OF THE PROBLEM . AS I FOUND OUT ,THEY HAD PUT AN EXTENDED WARRANTY ON THAT PART . NO RECALL, NO NOTIFICATION TO OWNERS THAT THIS COULD BECOME AN ISSUE. I WAS ON INTERSTATE 10 AND HAD THE CAR STALLED IN TRAFFIC I WOULD PROBABLY NOT BE HERE TODAY. THEY ARE FIXING THE CHAIN BUT NOW ALL OF A SUDDEN THEY ARE FINDING ALL KIND OF OTHER PROBLEMS WHILE IN THE MOTOR. I AM TRYING TO AT LEAST GET MY TOWING REIMBURSED . THIS IS ANOTHER EXAMPLE OF GMC TRYING TO CUT CORNERS INSTEAD OF ISSUING RECALL TO CORRECT THE FAULTY PART. I AM FURIOUS.
WE ARE EXPERIENCING A SHUDDER, STEERING VIBRATION FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE. THIS CONDITION IS NOTICED IN DURING LOW SPEED MANEUVERS OR WHEN CAR IS STATIONARY AND THE WHEEL IS TURNED.
THE CAR IS ONLY 5 YEARS OLD AND NOW THE COMPRESSOR AND CONDENSER ARE BROKEN AND NEED TO BE REPLACED. SEEM LIKE GM PRODUCTS AREN'T HOLDING UP VERY WELL. I HAD TO HAVE FREION ADDED LAST YEAR BECAUSE THE AC WOULDN'T WORK AND AGAIN THIS YEAR.
WE CURRENTLY OWN A 2011 GMC DENALI. NEAR THE AIRBAG COMPARTMENT ON THE PASSENGER SIDE, THERE IS A CRACK IN THE DASHBOARD FROM THE MIDDLE SPLIT TO THE AIRBAG COMPARTMENT. THIS WEEK, THERE IS A NEW SPLIT OVER THE STEERING WHEEL MAKING ITS WAY UP TO MOST LIKELY MEET THE EDGE OF THE DASHBOARD AT ITS STEERING WHEEL CURVE. IN DUE TIME, THE TOP OF THE DASHBOARD IS GOING TO CAVE IN AND CAUSE A DRIVING DANGER. THE VIBRATION OF THE TRUCK IN MOTION SEEMS TO INITIAL THE SPREAD OF THE CRACKS. THIS ENGINEERING DEFECT, ALONG WITH THE INADEQUATE DASHBOARD MATERIAL IS A GROWING PROBLEM THAT SEEMS TO BE INCREASING EVERY DAY. PIECES OF DASHBOARD FALLING INTO YOUR DRIVING CONSOLE AS YOU DRIVE AND SHARP EDGES NEAR THE AIR BAG ARE OF GREAT CONCERN TO ME AND FOR THE SAFETY OF THE OCCUPANTS IN MY VEHICLE.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE KEY WAS LOCKED IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TUMBLERS MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GEM CITY MOTORS (406-433-3120, 701 S CENTRAL AVE, SIDNEY, MT 59270) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
"TAKATA RECALL" WHEN STARTING THE VEHICLE THE ENGINE SOUNDS LIKE A DIESEL ENGINE, THEN EVENS OUT AND SOUND LIKE THE GAS ENGINE THAT IT IS. WHAT CAN CAUSE THIS.
TAKATA RECALL? ON MARCH 12, MY WIFE AND I WERE IN A COLLISION WITH ANOTHER VEHICLE. WE WERE ON A CITY STREET IN TULSA, OKLAHOMA WHEN WE REARENDED ANOTHER VEHICLE. IT WAS A FAIRLY MINOR ACCIDENT AT LESS THAN 40 MPH, BUT MY WIFE SUSTAINED SEVERE INJURIES TO HER RIGHT EYE AND BOTH ARMS. SHE BROKE THE MAJOR BONE IN BOTH OF HER ARMS RIGHT ABOVE THE WRIST AREA, AND HER RIGHT EYE WAS LACERATED AND EXPLODED FROM THE SOCKET. SHE HAS BEEN THROUGH NUMEROUS SURGERIES FOR HER EYE AND ARMS. SHE IS CURRENTLY BLIND IN HER RIGHT EYE. HER SEATBELT DID NOT RESTAIN HER FROM COMING FORWARD, AND WE STILL DO NOT KNOW WHAT HIT HER IN THE EYE. ALL OF THE AIRBAGS IN THE CAR EXPLODED, AND WE BELIEVE THAT THIS MIGHT HAVE CAUSED HER EYE INJURY, BUT WE ARE UNSURE AS TO WHY HER SEATBELT WOULD HAVE NOT RESTRAINED HER FROM WHAT CAUSED THE INJURIES TO HER ARMS AND EYE.
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES DO NOT MATCH. *SMD
VEHICLE EXPERIENCED CATASTROPHIC ENGINE FAILURE THAT WAS NOT COVERED BY GMC UNDER ANY WARRANTY. ENGINE BLEW UP AND ALL THE OIL LEAKED OUT DUE TO THE HOLE THAT WAS FORMED IN THE.
TERRAIN WAS RECALLED FOR OIL CONSUMPTION AND WOULD STALL ABOUT 500-700 MILES AFTER OIL CHANGE BECAUSE OIL WAS AT LEAST 1 QUART LOW. THE DEALERSHIP FIXED IT WITH THE OIL CONSUMPTION RECALL PARTS AND PUT LESS THAN 15 MILES AFTER THE FIX, THE TERRAIN FLAT OUT DIED IN AN INTERSECTION WHEN ATTEMPTING TO GO AT THE GREEN LIGHT. I ALMOST GOT T-BONED AND REAR ENDED BECAUSE I WAS AT THE END OF A GREEN LIGHT WITH A CAR BEHIND ME AND I COULDN'T GET IT STARTED BEFORE THE CROSS TRAFFIC'S LIGHT TURNED GREEN. DANGEROUS! I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT BACK. I'M JUST WORRIED BECAUSE I'M READING ABOUT SEVERAL PEOPLE WITH TERRAINS AND EQUINOXES HAVING THIS SAME ISSUE WITH NO END IN SIGHT AND THE DEALERSHIPS NOT WANTING TO FIX THIS SERIOUS ISSUE. I CHECKED THE OIL WHEN I GOT IT OFF THE STREET BUT THE OIL WAS NOT LOW. IT HAS NEVER STALLED WHEN IT WAS GOOD ON OIL....THIS IS A BRAND NEW, DANGEROUS PROBLEM!
WHILE DRIVING MESSAGE READ REDUCED ENGINE POWER LOST ALL POWER COULD NOT CONTROL THE STEERING WHEEL! THEN THE CAR SHUT DOWN AND CONTINUED TO ROLL DOWN THE HIGHWAY .ALMOST GOT HIT BY OTHER CARS FROM BEHIND. VERY FRIGHTENING FOR ME I ALMOST GOT A PANIC ATTACK. I MANAGED TO STOP THE CAR ON THE SHOULDER OF THE ROAD WITH HALF OF THE CAR STILL BLOCKING OTHER CARS .CAR WILL NOT START. THE BATTERY IS NEW .I HAVE DONE RESEARCH ON SOCIAL MEDIA AND THERE'S THOUSANDS OF GM CUSTOMERS WHO HAVE OR ARE FACING THE SAME ISSUES. IS THIS ANOTHER COVER UP BY GM THAT'S CONTINUOUSLY IGNORING THIS PROBLEM AND THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS IN THIS REPAIR. I WAS TOLD I NEED REPAIRS THAT WILL COST $4000 DOLLARS ON A 2011 GMC TERRAIN CAR I GOT A YEAR AGO. THIS IS RIDICULOUS. WHO IS FIGHTING FOR THE CONSUMERS? *TR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THERE WERE NO INJURIES SUSTAINED TO THE DRIVER OF THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
MY GMC TERRAIN HAS STALLED OUT WHILE DRIVING AT HIGHWAY SPEEDS 65-70MPH (I WASN'T TURNING, STOPPING, OR SWITCHING LANES). COMPLETELY SHUT OFF, NO POWER STEERING OR POWER BRAKES. I WAS ABLE TO COAST OVER 3 LANES OF TRAFFIC, IN RUSH HOUR, AND COME TO A STOP ON THE SHOULDER. THE TRUCK WOULD NOT RESTART. PREVIOUS TIMES IT STALLED, AND I WAS ABLE TO PUT IT IN NEUTRAL AND TURN IT BACK ON. TODAY (JANUARY 6TH, 2016) HOWEVER, IT WOULD NOT TURN ON. IT WOULD CRANK, BUT THAT'S IT. I CALLED A TOW TRUCK AND HAVE IT AT THE DEALERSHIP NOW.
I WAS DRIVING THE CAR THROUGH A TUNNEL WITH MY YOUNG DAUGHTER. THE ENGINE STOPPED. THE CHECK ENGINE LIGHT HAD JUST GONE ON EARLIER THAT DAY, AS WE WERE DRIVING FIRST THE "ENGINE POWER REDUCED" WARNING WENT ON THEN THE ENGINE DIED.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK AND LOSS OF ENGINE POWER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT OBSERVED CORROSION ON THE INTERIOR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO THE CONTACT'S LANE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 04/01/16 *BF *CN
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN BELT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
CAR COMPLETELY SHUTS DOWN AND LOSES ALL POWER/ACTIVITY AFTER STARTING IT UP, PUTTING GEAR INTO DRIVE, AND TRYING TO ACCELERATE. WHEEL GETS STIFF AND CAR STOPS MOVING. THIS FIRST HAPPENED WITHIN A YEAR OF BUYING THE VEHICLE AND HAS HAPPENED A SECOND TIME MID OWNERSHIP. DURING THESE TIMES, THE CAR JUST WOULD NOT START FOR ABOUT 30 MINS TO AN HOUR. LATELY AND SEVERAL TIMES A WEEK NOW SINCE MID-OCTOBER, THE CAR WILL START BUT COMPLETELY SHUT DOWN TO THE POINT WHERE THE CAR IS SHUTTING DOWN AT RED LIGHTS, STOP SIGNS AND ANYWHERE I HAVE TO STOP. IT MAY TAKE 3-5 TIMES TO REPEAT THE PROCESS OF STARTING THE CAR AND PUTTING IT BACK INTO DRIVE BEFORE IT DRIVES WITHOUT SHUTTING DOWN AND ME MAKING TO MY DESTINATION.
I PURCHASED THE VEHICLE (CAR) IN FEB. 2011. ATTEMPTED TO START THE CAR THE OTHER DAY AND THE YELLOW "ENGINE" DISPLAYED IN THE SPEEDO AREA. WAITED ONE DAY TRIED AGAIN AND THE CAR STARTED BUT I RECEIVED A MESSAGE IN THE RED AREA OF THE DASH INDICATING THE POWER STEERING NEED SERVICE. THINKING I COULD ADD FLUID I CHECKED THE OWNERS MANUAL AND LEARNED THE CAR HAD ELECTRIC POWER STEERING. CAR STARTED YESTERDAY 11 OCT., DROVE THE CAR TO WALMART AND RETURNED HOME. NO PROBLEMS. ATTEMPTED TO START THIS AM 12 OCT. SAME THING HAPPENED AS BEFORE. CALLED THE LOCAL GMC DEEALER IN FORT WALTON BEACH, AND WAS TOLD THE THIS POWER STEERING IS NOT COVEREND BY THE WARRANTY SINCE I HAVE HAD IT FOR OVER THE 3 YEAR PERIOD EVEN THOUNGH I ONLY HAVE 37,800 MILES. I WILL ATTEMPT TO START THE CAR AGIN IN A LITTLE WHILE. IF IT WILL NOT START I WILL CALL AAA TO TOW THE CAR TO A LOCAL GARAGE I HAVE USED BEFORE AND TRUST. I AM PRETTY SURE THE ELECTRIC POWER STEERING IS THE CULPRIT.
MY TERRAIN SHUT OFF THE FIRST TIME DAYS AFTER OIL CHANGE WHILE PARKED IN A PARKING LOT AND RUNNING FOR 5 MINUTES. DAYS LATER WHILE TURNING LEFT AT BUSY INTERSECTION TO ENTER EXPRESSWAY IT STALLED AND I BARELY ROLLED TO SIDE OF ROAD AND WAS ALMOST REAR ENDED. THEN A FEW DAYS LATER WHILE AT A BUS STOP AND READY TO ACCELERATE IT STALLED AGAIN. I HAD TO RESTART. DEALERSHIP WOULD NOT TAKE ANY RESPONSIBILITY. HAD TO GET OVER $3000 IN WORK ON ENGINE.
BELT SIDE BUCKLE PLASTIC HOUSING FRACTURES CAUSING SPRING MECHANISM TO FALL OUT. MECHANISM NOW BINDS UP ALLOWING EXCESS SLACK IN SEAT BELT WHILE DRIVING. EVENT OCCURED DURING ROUTINE BUCKLING OF SEAT BELT.
UPON ENTERING GARAGE,SMELLED ODOR OF GAS BY CAR...LOOKED UNDERNEATH,,SMALL PUDDLE OF FUEL,,CLOSER EXAMINATION FOUND PINHOLE IN RUST PATCH ON FUEL LINE..OTHER RUST AREAS NOTICED,BUT THIS WAS ONLY LEAK.CORROSION IS TO BE EXPECTED.BUT NOT TO THE POINT OF FAILURE AFTER ONLY 4 AND ONE HALF YEARS..CAR WAS BOUGHT NEW AND WELL MAINTAINED ,ALSO ALWAYS GARAGE KEPT.BEING OUT OF WARRANTY (OF COURSE!), I HAD TO NEGOITIATE WITH THE DEALER FOR A DECENT COST OF THE REPAIR..I BELIEVE INFERIOR QUALITY IS TO BLAME AND BELIEVE THIS CAN AND WILL HAPPEN TO OTHERS,HOPEFULLY WITHOUT SERIOUS CONSEQUENCES...
NOW I DID NOT HAVE AN INCIDENT. IM WRITING YOU BECAUSE I VERY RECENRLY BOUGHT A USED 2011 GMC TERRAIN SLE . AND LIKE EVERYTHING ELSE I DO MY RESEARCH. AND THE ONE THING IVE NOTICED IS A WHOLE LOT OF PEOPLE HAVE HAD THE SAME VERY SERIOUS PROBLEM WITH THERE CAR. THE STABILITY CONTROL LIGHT COMES ON AND THE REDUCE SPEED LIGHT AS WELL. AND IMMEDIATELY SLOWS THE VEHICLE TO A SPEED OF 10 MPHS. AS WELL AS LOCKING THE STEERING WHEEL. UNBELIEVABLY DANGEROUS. IVE PERSONALLY READ ALMOST 100 CASES OF THE SAME THING ALL ACROSS THE COUNTRY. ALL WITH THIS SAME VEHICLE. ITS A MIRACLE NOBODY WAS KILLED. NOW FOR MY POINT. WHAT ARE YOU AND GMC DOING WAITING TO FIX THIS PROBLEM. ARE YOU WAITING FOR SOMWONE TO LOSE THERE LIFE. AS A PARENT MYSELF THIS IS VERY TROUBLEING.IF ME OR MY FAMILY IS TO BE HARMED BECAUSE OF SOMWONE ELSES NEGLEGENCE WOULD BE A TERRIBLE TRAGEDY. SOMEONE NEEDS TO FIX THIS PROBLEM. IVE READ THE REPORTS I HAVE READ THESE PEOPLES PLEAS. AND NOTHING IS BEING DONE. HOW DO YOU SLEEP AT NIGHT
OPENED REMOTE LIFT GATE IT WENT UP VERY FAST THEN CAME DOWN ON TOP OF MY HEAD LEAVING ME WITH A VERY BAD HEAD ACHE. CONTINUES TO DO THE SAME THING WAS CHECKING TO SEE IF THERE WAS A RECALL ON THIS PROBLEM
I HAD PURHASED A 2011 GMC TERRIAN AND HAVE GOTTEN THREE LETTERS SAYING DON'T BRING IN TO DEALER UNTIL THE PROBLEMS HAPPEN ONE SIDE -IMPACT CIRCUIT CAUSE-AIRBAG-READINESS LIGHT ILLUMINATE AND THE SERVICE AIR BAG MESSAGE TO DISPLAY. GMC EXTENED THE PROTECTION FOR 10 YEARS OR 120,000 MILES. THE SECOND THAT WAS SENT THE STEERING SAME PROTECTION AND THE THIRD LETTER FOR OIL CONSUMPTION WHICH IT IS DOING NOW. THIS NOT SAFE FOR MY WIFE AND ME OR THE ANY OTHER PASSENGERS. WHAT IS YOUR ADDVISMENTFOR ME.
I USE 1 QT.OF OIL EVERY 450 MILES AND THERE IS A LOUD CLATTERING NOISE ON INITIAL START UP
NOTICED "CHECK ENGINE" LIGHT CAME ON WHEN I TURNED ON THE ENGINE. SINCE, I JUST BOUGHT THE CAR THE DAY BEFORE, I THOUGHT MAY BE IT NEED AN OIL CHANGE. SO, I DROVE IT BUT IT STALLED WHEN I GET TO THE STOP SIGN IN THE PARKING LOT. I TURNED THE ENGINE BACK ON, DROVE ABOUT 15 MILES AND WHEN I GOT TO THE TRAFFIC LIGHT, I SLOWED DOWN TO MAKE A RIGHT (LIGHT WAS GREEN), THE CAR STALLED AND LOCKED THE STEERING WHEEL! I AM THANKFUL THERE WAS NO CAR BEHIND ME. I JUST DO NOT FEEL SAFE DRIVING THAT CAR.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING AT LOW SPEEDS. THE TPMS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE ALTERNATOR AND STATED THAT THE BATTERY WAS LOW AND THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,790.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO HESITATE AND JERKED. IN ADDITION, THE TRANSMISSION SLIPPED GEARS INTERMITTENTLY WITH A RAPID LOSS OF ENGINE OIL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO LOCATE THE FAILURE. THE TRANSMISSION FLUID WAS FLUSHED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
I BOUGH 2011 GMC TERRAIN 4 CYLINDER.. ABOUT 3 MONTHS LATER THE CAR START TO STALL ON ME MAKING WEIRD NOISES AND LOSING OIL..TOOK TO A DEALERSHIP NEAR WHERE I LIVE THE SERVICE GUY ASKED ME IF IT STALLS ON YOU WILL HAVE TO STALL ON ME TOOK IT FOR A TEST DRIVE DIDNT STALL.. I PUT MY FOOT DOWN AND SAID TO HIM TO SCAN THE CAR AT THE POINT HE GAVE ME A CAR TO COME HOME AND I LEFT MY TERRAIN THEIR TO SEE WHAT THE PROBLEM WAS THEY FOUND OUT THAT THE SENSORS FAILED AND SOME OTHER STUFF.. AFTER THE CAR BEING THEIR FOR 4 DAYS I GO PICK IT UP AND IT WAS BETTER... ONLY LASTED FOR 6 MONTHS STARTED AGAIN TO BREAK DOWN AND LEAKING OIL I WOULD CHANGE THE OIL EVERY 3 MONTHS BUT IN BETWEEN I HAD TO PUT OIL THAT I WOULD HAVE TO GO TO THE STORE OR GASTATION WHEN I WAS PUTTING GAS... I AM A VERY BUSY HARD WORKING PERSON SO MY TIME IS LIMITED AND I HAVE 2 KIDS IF NOT I WOULD GO TO THE DEALERSHIP EVERY OTHER DAY TO COMPLAINT... ALSO WITH NOT A LOT OF TIME IN MY HANDS HERE GOES ANOTHER YEAR AND THE PROBLEM REALLY NEVER GOT PROPERLY FIXED AND THE CAR IS MAKING CRAZY NOISES LEAKING OIL ALL OVER AND STALLING AGAIN..WE COULD GET KILLED IN THE MIDDLE OF THE CAR NOT FUNCTIONING PROPERLY... I ALMOST GOT INTO A CAR ACCIDENT CAUSE I WAS DRIVING AND CAR JUST STOPPED... THIS IS UNFAIR ESPECIALLY AFTER READING HUNDREDS OF COMPLAINTS WHEN I JUST TYPE ON MY COMPUTER 2011 GMC STALLING PROBLEMS TONS OF PEOPLE ARE COMPLAINT THE SAME WAY WITH THE SAME PROBLEMS I AM HAVING... OIL LEAKING STALLING ON HIGHWAYS JUST HORRIBLE I ALSO HAD THE CAR TOWED ABOUT 2 MONTHS AGO JUST STOPPED CAM SENSOR NEED TO CHANGED AGAIN.FOR THE LAST 3 WEEKS THE CAR IS AGAIN STILLING BUT THANKFULLY I PUT IN PARK AND IT STARTS UP AGAIN... THIS PROBLEM SHOULD GET RESOLVED... TONS OF PEOPLE HAVING THIS SAME ISSUES GMC SHOULD BE EMBARRASSED OF THIS SITUATION AND FIX IT OR AT LEAST TRY... THE PEOPLE AT THE DEALERSHIP AT THE SERVICE DESK THEMSELVES ARE TIRED OF HEARING PEOPLE SCREAMING AT THEM ABOUT ALL THIS ISSUES.. *TR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED REPEATEDLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC INFLATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
I WAS AT A BUSY INTERSECTION WITH MY 19 MONTH OLD SON AT 5:00PM ON FRIDAY, MARCH 27, 2015 WHEN MY CAR JUST DIED ON ME. AFTER HAVING IT TOWED TO A NON GMC SERVICE STATION, THEY INFORMED ME THAT I HAD NO OIL IN MY CAR. I WAS TAKEN BACK BY THIS BECAUSE IT HAD NOT EVEN BEEN 1500 MILES SINCE MY LAST OIL CHANGE AND I HAD NO WARNING AT ALL, MY OIL LIGHT OR CHECK ENGINE LIGHT NEVER CAME ON IN MY CAR BEFORE IT DIED. I HAVE BEEN MORE THAN UP TO DATE ON EVERY OIL CHANGE SINCE I HAVE OWNED THE CAR IN SEPTEMBER OF 2013. DUE TO NO OIL IN MY CAR, THERE WAS EXTENSIVE DAMAGE TO THE ENGINE RESULTING IN ME HAVING TO REPLACE THE ENGINE IN MY CAR. GMC INFORMED ME THAT THIS IS NOT A RECALL AND IT SHOULD BE!!! THIS IS COMPLETELY DANGEROUS AND GMC WILL NOT REIMBURSE ME FOR THE ENGINE THAT I HAVE TO PUT IN MY CAR EVEN THOUGH THIS WAS NOT CAUSED BY ME. *TR
DRIVING DOWN I5 DURING A DOWNPOUR WHEN THE DRIVERS SIDE WINDSHIELD WIPER WENT OFF THE SIDE OF THE WINDSHIELD. SKIRTED TRAFFICTO BRING THE CAR TO THE SIDE OF THE ROAD AND MOVED THE WIPER BACK ONTO THE WINDSHIELD. WIPERS WOULD NO LONGER WORK. TOWED OFF INTERSTATE TO THE NEAREST DEALERSHIP WHERE THEY STATED THE WIPER TRANSMISSION WAS "BROKEN" AND THEY REPLACED IT. *TR
I WAS PULLING INTO A PARKING SPOT ON MONDAY NIGHT AND JUST BRUSHED THE CURB WITH THE FRONT PASSENGER TIRE. AFTER I CAME TO A STOP, THE SIDE AIRBAGS DEPLOYED. THE SERVICE STABILITRAK LIGHT COMES ON AND OFF AS WELL AS ALL OTHER DASH LIGHTS FLICKERING AS THE RADIO TURNED OFF AND THE POWER STEERING GOES OUT. *TR
TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TERMINAL CABLE ENDS AND BATTERY NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE WAS 80,000.
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE AND VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE ACCELERATED FROM 25 TO 35 MPH, HE EXPERIENCED A SUDDEN LOSS OF POWER TO 5 MPH. THE DEALER REPLACED THE THROTTLE BODY. *JB
DURING A NORMAL COMMUTE ON ROUTE ON 2/15 RECEIVED ABOUT 3 MILES INTO THE DRIVE RECEIVED A WARNING ERROR - LOSS OF ENGINE POWER AND THE CAR WOULD NOT ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND RECEIVED A STABILITITRAK ERROR. THE CAR WAS PULLED TO THE SIDE OF THE ROAD AND PLACED IN NEUTRAL. THE SHAKING BECAME WORSE AND THE CAR WAS SHUT OFF. AFTER TWO MINUTES THE CAR WAS STARTED AGAIN, WITH NO ISSUES AND WAS DRIVEN 6 MORE MILES WITHOUT ISSUE. AFTER 6 MILES OF DRIVING THE SAME ENGINE POWER WARNING AND STABILITRACK ERROR CAME BACK. THE CAR WAS VIOLENTLY SHAKING AND THE DRIVER SHUT IT OFF. IT WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP RECEIVED ONE CODE FOR THE THROTTLE SENSOR POSITIONER. THE CODE WAS RESET AND A LOOSE CONNECTION WAS DIAGNOSED AS THE FAULT AND RETURNED TO OWNER. FIVE DAYS LATER THE CAR WAS STARTED IN THE GARAGE. UPON STARTUP IT STARTED AGAIN TO SHAKE VIOLENTLY. THE CAR WAS PUT IN REVERSE AND BEGAN TO SHAKE VIOLENTLY AND THE DRIVER RECEIVED A STABILITRAK WARNING LIGHT. THE CAR WAS SHUT OFF AND WAS AGAIN TOWED TO THE DEALERSHIP. THE DEALERSHIP FOUND TWO CODES CRANK POSITION SENSOR AND MISFIRE. THE CAR WAS DRIVEN FIVE MILES WITH NO ISSUES. THE DEALERSHIP CANNOT LOCATE THE ROOT CAUSE OF THE PROBLEM. THIS UNDIAGNOSED ISSUE POSSES A SEVERE SAFETY RISK TO THE OWNER OF THE CAR AND FAMILY IF IT WERE TO OCCUR AGAIN WHILE DRIVING IN CONGESTED TRAFFIC OR ON A HIGHWAY. *TR
I WAS TRAVELING DOWN THE ROAD WITH MY FAMILY IN THE VEHICLE WHEN ALL OF A SUDDEN THE VEHICLE DECELERATED AND STARTING VIBRATING AND OPERATING ROUGHLY. THE STABILITRAK/REDUCED ENGINE POWER TROUBLE LIGHT WAS DISPLAYED. THIS CERTAINLY BECAME AN IMMEDIATE SAFETY CONCERN BECAUSE THE VEHICLE COULD ONLY ACCELERATE TO 15 TO 30 MPH. I WAS ABLE TO MANAGE THE PROBLEM LONG ENOUGH TO RETURN HOME, WHICH WAS ONLY A FEW MILES AWAY FROM THE ONSET. I HAVE ALWAYS HAD PERFORMED THE REQUIRED SCHEDULED MAINTENANCE ON THIS VEHICLE. HOWEVER, SINCE PURCHASING THIS VEHICLE NEW IN 2011 AND EXPERIENCING MULTIPLE RECALLS AND A AIR BAG SAFETY ISSUE AND NOW THIS, I HAVE BECOME CONCERNED ABOUT THE RELIABILITY AND SAFETY OF THIS VEHICLE. THE VEHICLE HAS ONLY 61,000 MILES ON IT AND SHOULD NOT BE EXPERIENCING THIS TYPE OF PROBLEM. I BELIEVE GMC CORPORATION SHOULD MAKE A CONCERTED EFFORT TO RECALL ANY OF THEIR VEHICLES WITH THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVERS SIDE SEATBELT HAD A METAL PRONG PIECE THAT FRACTURED NEAR THE SEATBELT CAUSING THE SEATBELT TO PREMATURELY DETERIORATE. THE CONTACT INDICATED THAT THE BELT BUCKLE ANCHOR MAY FRACTURE AT ANY TIME DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V623000 (SEATBELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,500.
I WAS DRIVING ON THE HIGHWAY AT 60 MPH AND ALL OF A SUDDEN LOST POWER. THE REDUCED POWER AND CHECK STABILITRAK MESSAGES APPEARED ON THE SCREEN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I IMMEDIATELY TRIED STARTING THE VEHICLE AGAIN AND IT DID, SO WENT ON MY WAY. GOT DOWN THE ROAD ABOUT THREE MILES AND THE SAME THING, SO PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. I TRIED TO START THE VEHICLE, BUT THERE WAS NO RESPONSE, EVERYTHING WAS DEAD. I WAITED SEVERAL MINUTES AND TRIED AGAIN AND IT STARTED. I CONTINUED ON MY WAY AND DIDN'T HAVE ANYMORE TROUBLE GETTING TO MY DESTINATION. A COUPLE OF DAYS LATER, THE SAME THING HAPPENED EXCEPT WHEN I TRIED TO TURN THE VEHICLE OFF, IT CONTINUED TO RUN VERY ROUGHLY AND THEN FINALLY SHUT OFF. IT DID START AGAIN AND HAD THE ENGINE LIGHT ON. I'VE HAD THE VEHICLE TO THE LOCAL GMC DEALER WHEN THE FIRST INCIDENT HAPPENED, HOWEVER WHEN THEY TRIED TO READ THE CODES, THERE WERE NO CODES TO READ EVEN THOUGH THE ENGINE LIGHT WAS ON. I WAS TOLD EVERYTHING CHECKED OUT FINE. I WAS DOWN THE TO DEALER AGAIN TODAY WITH THE ENGINE LIGHT ON AGAIN, BUT BEFORE THEY COULD CHECK IT OUT, THE ENGINE LIGHT HAD GONE OUT. TO ME THIS IS A VERY SERIOUS PROBLEM AS IT CAN VERY EASILY CAUSE AN ACCIDENT. SO FAR I'VE BEEN LUCKY THAT I HAVEN'T LOST THE POWER STEERING OR BRAKES. *TR
WHILE DRIVING THE VEHICLE STALLED FROM 35-40 MPH TO 5 MPH. A MESSAGE CAME ON THE SCREEN " ENGINE POWER REDUCED". HAD I BEEN ON HIGHWAY THAT WOULD BE ENDED IN ACCIDENT. CONTACTED GM AND EVERYONE I HAVE BEEN TALKING TO THEM SEEMS TO BE READING A SCRIPT TO ME. *TR
I WAS DRIVING ON I-75 WHEN ALL OF A SUDDEN MY 2011 GMC TERRAIN SLOWED DOWN TREMENDOUSLY. ALSO, THE CHECK ENGINE LIGHT CAME ON AND THE GAGE READ ENGINE POWER DECREASING, SERVICE STABILITRAK. I COULD HAVE BEEN KILLED AND IT WAS DIFFICULT FOR ME TO PULL OVER TO THE SHOULDER. GENERAL MOTORS NEED TO RECALL AND FIX THIS BEFORE SOMEONE GETS KILLED. COME ON GENERAL MOTORS. I JUST RECENTLY PAID NEARLY $5,000 FOR A NEW TRANSMISSION BECAUSE THE VEHICLE WOULDN'T MOVE WHILE IN DRIVE AND HAD THE CATALYTIC CONVERTER REPLACED. LOTS OF PROBLEMS WITH THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 45-50 MPH, THE CHECK ENGINE WARNING LIGHT AND TRACTION CONTROL WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY MODULAR CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,158. UPDATED 04/04/16*LJ
WE WERE DRIVING TOWARDS A STOP SIGN AND ALL OF A SUDDEN THE CAR STARTED SHAKING AND SLOWED DOWN ON ITS OWN, THE DASHBOARD READ STABILITRAK OFF, ENGINE POWER REDUCED, AND THE ENGINE LIGHT CAME ON. WE COULD BARELY DRIVE THE CAR, SO PARKED AND TURNED IT BACK ON AND THE PROBLEM STOPPED, BUT THE ENGINE LIGHT STAYED ON. IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE CAUSED AN ACCIDENT. I TOOK IT TO THE SHOP TO RUN THE COMPUTER AND IT REPORTS THE THROTTLE BODY NEEDS REPLACING. THIS IS A KNOWN ISSUE WITH CHEVY AND GMC CARS (MANY REPORTS ON CHEVY AND GMC FORUMS AND OTHER WEBSITES, AND MY MECHANIC SAID IT WAS COMMON AS WELL) AND NEEDS TO BE RECALLED BEFORE PEOPLE SERIOUSLY GET INJURED. *TR
I HAD OIL CHANGED THAT MORNING. THAT NIGHT, WHILE DRIVING, "ENGINE POWER REDUCED" AND "SERVICE STABILITRAC" LIGHTS CAME ON AND VEHICLE WOULD NOT ACCELERATE OVER 15 MPH. I HAD TO PULL TO THE SIDE OF THE FREEWAY AND TURN OFF THE VEHICLE, WAIT A FEW MINUTES AND TRY AGAIN. IT WAS FINE UNTIL THE NEXT DAY WHEN THE SAME THING HAPPENED AGAIN. IT HAS BEEN ONE WEEK AND HAS HAPPENED MULTIPLE TIMES EVERYDAY SINCE. I READ MANY COMPLAINTS ON-LINE ADDRESSING THIS SAME ISSUE AND STATING THAT IT IS THE THROTTLE BODY. I TOOK IT TO THE DEALER AND THE DIAGNOSTIC SAID THE THROTTLE BODY NEEDS REPLACED. THIS IS A SAFETY ISSUE! IMAGINE TRAVELING 70 MPH DOWN THE HIGHWAY, AND YOU LOSE POWER TO YOUR ENGINE! THIS IS AN ACCIDENT WAITING TO HAPPEN! *TR
VEHICLE STABILITY CONTROL SERVICE LIGHT CAME ON. SERVICE ENGINE LIGHT CAME ON. VEHICLE ENGINE POWER CUT BY 50%. SAFETY ISSUE - I WAS RIDING ON THE HIGH WAY AND THE VEHICLE SPEED WAS CUT FROM 70 TO 30 - COULD HAVE BEEN KILLED. *TR