2015 GMC Terrain Complaint Log

Never had issues on my vehicle I only have 42,000 miles when I brought my vehicle it only had 28,000 miles I had two recalls recently fixed 2/21/2023 a month later while driving my vehicle stopped and check engine light came on also there is a dinging sound whenever I get into my car which wasn’t there before I was in my parking lot parking my car when it shut off 3 times

The front and rear seal of the engine went out in the matter of two weeks spraying oil all over the roadway and making to car not drivable.

During a long distance trip, the timing chain tensioner failed. There were no obvious signs of this condition when driving at highway speeds. No warning lights or reduced engine performance! After traveling over 200 miles, we stopped and discovered the engine was running very rough. We decided to stay overnight in a hotel and check the condition of the Terrain in the morning. The next day the car, started briefly and then stalled. It didn’t start again. We had the vehicle towed and the repair shop determined the the timing chain tensioner broke at some point on our trip. This caused the chain to come partially loose and that in turn “chewed up” the gear teeth. The metal fragments from the gears spread throughout the entire engine. This resulted in the engine to be declared unrepairable. If we hadn’t stopped, the engine could have creased up, and the almost assuredly would have resulted in a serious car accident. This was an expensive repair, approx $8000 and we incurred the cost of staying in a hotel for a week.

The automatic emergency braking system just goes off without any reason, causing the vehicle to considerably slow down if not stop. This happens several times a week if not multiple times a day again for no reason. There is no advance warning , it just happens.

2015 GMC Terrain-The PCV system or rear engine seal froze and burst. It happened last month when GA experience record cold weather. When the vehicle’s PCV system freezes it caused pressure to build up in the vehicle’s crankcase that breaks or pops out the rear main engine seal and caused all of the oil to drain from the vehicle while driving. The engine has completely seized and will need to be replaced. There are several bulletins issues about this but no recall. After researching I see there has been a few class action suits filed within the past 12 months. This apparently has happened to quite a few people. I am now up to over 9K total. The PCV repair was 2800, then the timing chains 1800, only to find out that the engine suffered as well. New engine 4500. Please do something about this.

The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 30 MPH, the vehicle started jerking, lost motive power, and stalled. There was no warning light illuminated. The vehicle was restarted, and the contact continued to drive; however, the failure persisted. The contact stated that the “Engine Power Reduced” message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the timing chain had fractured. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no additional assistance. The approximate failure mileage was 120,000.

The engine is burning oil at a rate of about a quart every 2k miles. The check engine light came on recently and very shortly after a reduced power warning came on and made the vehicle difficult to drive. Which was not safe on a major road. It had to be towed to my mechanic and he mentioned to me that the engines in this vehicle are known to be problems. The pistons have an issue that burns oil in excess he said. I looked this up and found a class action settlement was just awarded to people in 3 states. However not mine.

Engine died in the middle of the freeway when driving, creating hazardous condition. It was later found out there was no oil. Oil was changed less than 2000 miles prior by GM dealer, there was no leak on the garage floor and there was no warning that oil was low and the exhaust did not look any different. There was no way to tell the engine was burning oil. The engine had barely 110k miles.

The contact owns a 2015 GMC Terrain. The contact stated that while performing an oil change, he noticed that the timing chain cover was leaking oil. Upon investigation, the contact discovered that other GMC vehicles had similar failure; however, there were no recalls on his vehicle. Both the dealer and the manufacturer were notified of the failure and neither offered any assistance. The contact was later referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 200,000.

I was driving home in the dark at an average speed of 45 mph, and it was raining and all of a sudden, my wipers stopped.

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 MPH in a rainstorm, the front windshield wiper blades suddenly malfunctioned and ceased operation creating a visibility hazard to the driver. The vehicle was taken to the local dealer who determined that the windshield wiper motor was faulty and needed to be replaced. The contact was informed that parts for NHTSA Campaign Number: 22V165000 (Visibility) were not yet available. A temporary fix was provided by the dealer. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 72,000.

Hello I have 2 active safety recalls for my GMC Terrain 2015 that the manufacturer does not want to repair as well as the dealership where I bough from it is Headlamp VeIling Glare (NHTSA # 22V137) Windshield Wiper Failure ( NHTSA # 22V165 ) my car is paid off, and I want to listed as a Host and I can't until this is fixed can you please help Thanks Olga

Wiper’s failed while driving though a driving rain storm, wipers were on the highest speed

Stopped at Kwik Trip to get coffee before work one morning. Restarted Terrain and while leaving the SUV lost power and went into limp mode in heavy traffic. Car was towed to repair facility. Diagnosed as timing chain and guides failed resulting in major engine damage. Bill was $4302.85. Vehicle had 87397 miles on it.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the windshield wipers were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

2015 GMC TERRAIN. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO WINDSHIEL WIPER SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER DECLINED THE REIMBURSEMENT DUE TO THE CONSUMER NOT HAVING THE VEHICLE REPAIRED AT A DEALERSHIP. THE CONSUMER REFERENCED RECALL GM: N212352530 AND N222363740.

The contact owns a 2015 GMC Terrain. The contact stated that while driving approximately 65 MPH in a rainstorm, the windshield wipers suddenly became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that recall repair parts for NHTSA Campaign Number: 22V165000 (Visibility) were not yet available. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH in inclement weather the front windshield wipers failed to operate properly. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and drove the vehicle the following day to dealer. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 50 MPH, there was an abnormal glare causing a visibility hazard. The contact stated that she was unable to read the road signs due to the glare. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V137000 (Exterior Lighting). The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 68,000.

The contact owns a 2015 GMC Terrain. The contact initially received a recall notification for NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH in a rainstorm, the windshield wipers became inoperable. There was no warning light illuminated. The contact turned on the hazard lights and pulled over to the side of the highway. The dealer had been notified about the recall and confirmed that parts were not yet available. The contact was informed that he could repair the windshield wipers out of pocket and be reimbursed once the parts were available. The contact declined the offer. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 135,300. The VIN was not available.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the failure listed in the recall had occurred and the front windshield wipers were inoperable. VIN tool confirms parts not available. The failure mileage was 60,000.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 MPH in a rainstorm, the windshield wipers stopped working and remained stuck in the middle of the windshield. The contact's husband depressed the brake pedal and veered to the side of the road until the rain stopped. The contact's husband continued driving to his destination. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper arm assemblies, module, and blades needed to be replaced. The vehicle was repaired. The contact notified the manufacturer of the failure and inquired about reimbursement. The manufacturer provided no assistance. The failure mileage was approximately 61,000.

The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 60 MPH, the driver’s side windshield wiper became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with windshield wiper module failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The manufacturer suggested that the wiper modules be replaced. The contact related the failure to NHTSA Campaign Number 22V165000 (Visibility) for which the VIN was included. The approximate failure mileage was 118,400.

My wipers on my 2015 GMC Terrain failed when I was driving, during a rain storm. I called the GMC Customer Service number about this recall before I had my car inspected. After giving customer service a call, I felt like no resolution was done. Yes, I believe not having windshield wipers does put others on the road at risk, when it is needed during a rainfall. I went to an independent service to have my car diagnosed, and they confirmed that my wipers did not work and it needed replaced. There was no warnings lights on my dashboard before my wipers stopped.

UNKNOWN The car shakes when I tried to reverse and when I try to move forward it doesn’t accelerate. The tire pressure lights went on but the tire pressure is fine. I had it towed to a shop and they said they’re getting transmission codes. Unfortunately that shop doesn’t specialize in transmission so I’m waiting for a transmission specialist to look at it. Also the driver side electric seat doesn’t move backwards anymore it’s stuck in one spot.

The contact owns a 2015 GMC Terrain. The contact stated while driving 75 MPH, the windshield wipers failed while in use during a rainstorm without warning. Upon investigation, the contact discovered that his vehicle was included in NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was also notified of the issue and provided the same information as the dealer. The manufacturer informed the contact that the vehicle was safe to drive despite the failure. The contact repaired the vehicle himself. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

My vehicle had lack of engine excelleration, hesitated and was hard to drive. Took it to the GMC dealership and was told it was the timing chains. Because this was my only car and needed transportation for work I had it repaired. The amount was an expensive repair of $2,219.71 for what I researched was something that was happening in many of the 2015 GMC Terrains. People have been trying to get a recall notice to be sent to owners because it is so common and dangerous. I could be out on a busy highway and having the car die on me. Is there a way to receive some compensation for this seeming to be a normal problem for these cars. Why is there no recall especially since it has happened in many many of these 2015 GMC vehicles

I turned on my car and it stalled while I was backing out of the driveway. The engine oil consumption is much higher than it should be so I was running on No oil when I had just gotten oil put in my car

Windshield wipers stopped working during rain storm on 5/17/2022 while driving with grandchildren in vehicle. This was a very dangerous occasion. No service center will inspect this free of charge. No warning lights were prompted.

The windshield wipers failed while driving the vehicle on the highway in the rain. The wipers stopped without warning and had no previous issues. I could not see out the windshield. Fortunately, I was able to get off the highway. If there was heavier traffic, it could have caused a serious accident. I took the vehicle to an independent repair shop since it was the weekend and I was about 30 miles from home. They replaced the wiper motor and wiper transmission arm. They showed me how the parts failed. I have a receipt for the work. GMC will not reimburse me for the repair since they have not issued a fix for this issue. It has been 2 years and 5 months since GMC issued the Special Coverage Adjustment. Considering the seriousness of the defect and the potential for loss of life, it is unconscionable that GMC does not have a fix for this.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact stated that while his wife was driving at an unknown speed, the windshield wiper failed to operate as needed without warning. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts for the recall repairs were unavailable. The dealer had not been notified of the recall. The manufacturer had been notified of the failure and referred to the contact to the dealer for a temporary repair since the parts for the repair remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Terrian with 2.4v have a massive oil burning problem. I have to put at least 2 quarts of oil in my car a week to get oil in it. There is problem with them during oil or oil rings are junk.

The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

The contact had a dealer loaner vehicle, a 2015 GMC Terrain. The contact stated the liftgate raised up extremely fast and caused the hydraulic on the passenger side to detach. Once the hydraulic fell, the liftgate hit her in the head, and she became unconscious. A random person assisted contact. Once she became conscious she drove herself to an emergency. The contact was diagnosed with major injuries of spinal whiplash and consciousness. The contact had been scheduled for a neurologist. The dealer was notified of the failure; however, were not of assistance. The dealer informed the contact to notify GMC of the failure. The manufacturer has not been notified. The approximate failure mileage was 102,000

The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed in the rain, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed and determined that the windshield wiper module needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but no additional assistance was provided. The approximate failure mileage was 99,536. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact stated that moisture was leaking into the vehicle from an unknown location. The contact stated that the leak first started on the front driver’s side of the vehicle. The contact took the vehicle to an independent mechanic where the mechanic was unable to identify the source of the leak. While attempting to prevent mold from forming inside the vehicle, the front interior carpeting of the vehicle was detailed and vacuumed. The contact stated that recently the leak returned on the passenger’s side of the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The windshield wipers stopped working on 3/24/2022. There is a recall on the windshield wipers of this vehicle. I called Sunrise GMC Wolfchase and gave them the VIN and they confirmed that It was a recall and scheduled an appointment to fix it for the following week 3/29/2022. I brought the vehicle in and was told by the service manager that they would not fix the windshield wipers according to the recall because the car has a new/savage title. However, they had all parts in stock and would be able to fix it for the price of 575.32. I do not understand this because after reviewing the NHTSA.GOV answers I read that "being salvaged is not reason for a manufacturer to deny a recall. Under the law, they must replace that defective part as long as the car is drivable." Please advise as soon as possible on what steps to take next. As of now, This is our only vehicle and it is needed for transportation to and from work. Thankyou

Vehicle hesitates and is sluggish on takeoff, causing a delay in intersections and when turning into traffic causing a safety hazard. Problem has yet to be found and determined. Problem worsens when the ECO option is turned on causing more of a safety hazard and inability to use the option.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

My 2015 GMS Terrain SLE-2 engine failed last week with 109000 miles, just past the warranty. I was told the engine ran out of oil yet there were no signs of leaks. This caused the timing chain to fail and lifters broke. I have it changed regularly at my original and then local dealership and have all receipts. I had to scrap the car. GM nor the dealership informed me that there were issues with oil consumption. The dealership had NO explanation as to how it ran out of oil.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Car has 77,000 miles with regular oil change and maintenance. Timing chain broke and engine failure.

The windshield wiper motor arm disconnects from the wiper arm making the windshield wipers inoperable. It has happened to my car several times.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 70 MPH in the rain, the front windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and waited 4 hours and 30 minutes until she was visually able to see the road to continue driving. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 64,000. VIN tool confirms parts not available.

In October 2021 I took my car to have brake pads replaced, oil and filter change, and tire rotation. The day before the appointment the engine light came on. I parked the vehicle and waited for my appointment. The mechanic there told me there was not a drop of oil registering on the dipstick.... very odd considering I had the oil changed regularly. The appointment was completed and the engine light reset. The next day the engine light came back on and the code it was giving was for a Timing Control Solenoid, so I purchased the parts and took it back to the same mechanic. Engine light off- vehicle running normally- a few months pass-another routine oil/filter change in between and the engine light comes back on. This time I take it to a dealership and again there is not a drop of oil registering on the dipstick. Now it is sitting in the dealership garage waiting on parts to arrive to replace the entire timing chain assembly. I have read many complaints in the last several months about the same issue. This should have been a recall by now. If the timing chain were to snap it could cause heavy engine damage as well as an accident if on the road at the time. GMC needs to be made aware of this situation and the heavy consumption of oil. My mileage at this time is only at 82K - this should not be happening this early on.

The front brakes and rotors have been changed twice in 2 months time, over $400. Something is causing the rotors to warp. The heat went out in the middle of winter because the blend door broke, $800. Also, about 6 months ago I had to have the timing chain and a gasket replaced because of the ongoing oil consumption issue, $1300. It's an expensive problem for the owners of these vehicles and no reasonable solution.