2015 GMC Terrain Complaint Log

WIPERS STOPPED WORKING WHILE DRIVING APPROXIMATELY 55 MPH ON HIGHWAY IN A RAIN STORM. APPARENTLY IT WAS AN ISSUE WITH THE TRANSMISSION WITHIN THE WIPER SYSTEM.

AFTER COMING TO A STOP AND TRYING TO MOVE FORWARD THE VEHICLE STALLED THIS HAPPEN SEVERAL TIMES AND WOULD ALSO STALLED WHEN IN REVERSE. THERE IS ONLY 47000 MILES ON THE VEHICLE AND IS DRIVEN BOTH HIGHWAY AND CITY. VEHICLE WOULD ONLY STALLED AFTER COMING TO A STOP OR DRIVING UNDER 5 MPH. THE CHECK ENGINE LIGHT IS ON AND STAYS ON FOR A FEW DAYS THEN GOES AWAY. THIS HAS BEEN HAPPENING SINCE NOV 22, 2018.

MY WIFE WAS DRIVING HOME FROM WORK HER WINDSHIELD WIPERS QUIT WORKING. IT WAS DURING A BAD SNOWSTORM AT THE TIME. I UNDERSTAND THIS IS AN ONGOING PROBLEM WITH THIS MODEL. I UNDERSTAND THERE IS A RECALL IN CANADA FOR THIS PROBLEM BUT NOT IN USA. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AND SOMETHING SHOULD BE DONE.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

WIPER TRANSMISSION ARM FAIL OUT OF BUSHING CAUSING WIPERS NOT TO WORK. I BOUGHT PART AND REPLACE IT MYSELF. WOULD LOVE TO BE REIMBURSED. I CALLED DEALERSHIP AND THEY SAID THERE WAS RECALL ON 2013 AND NOT 2015.

THE MANIFOLD AND THE CATALYTIC CONVERTER IS CRACKED AND EMITTING HAZARDOUS CARBON MONOXIDE INSIDE THE CABIN OF THE CAR. FOR CLOSE TO 2 MONTHS MY HUSBAND HAS BEEN DRIVING THE CAR LIKE THIS AND WE HAVE TAKEN IT TO 2 MECHANICS AND FINALLY FOUND THE CRACKS. MY HUSBAND HAS BEEN GETTING SICK FROM THE CARBON MONOXIDE. IT IS A BLESSING HE IS STILL ALIVE. ACCORDING TO ONLINE GOOGLE SEARCHES THIS IS A WELL KNOWN ISSUE IN THIS VEHICLE. THE SMELL IS STRONG ESPECIALLY WHEN HE USES THE REMOTE STARTER AND WHEN THE CAR IS IN MOTION AND STATIONARY.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN AND WOULD NOT TURN OFF UNTIL THE KEY WAS PLACED IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE RECENTLY SELF-STARTED WHILE PARKED IN THE GARAGE. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.

I PURCHASED MY VEHICLE FROM A DEALER IN JUNE 2018, AND ABOUT A MONTH OF PURCHASING IT MY VEHICLE HAS BEEN HESITATING IN ACCELERATION, AT FIRST I DIDN'T THINK ANYTHING OF IT, BUT IT STARTED GETTING WORSE. TWO DAYS AGO WHEN I WAS DRIVING MY VEHICLE IN THE DOWNTOWN AREA (CITY STREETS), IT WAS BUCKING A LOT. WHEN I GOT TO MY DESTINATION AND RESTARTED THE VEHICLE, I PUT IT IN REVERSE AND PROCEEDED TO DRIVE BACK BUT THE CAR SHUDDERED AND THEN SHUT OFF COMPLETELY AND THE MALFUNCTION INDICATOR LAMP LIGHT CAME ON (BUT IT DIDN'T STAY ON LONG). TODAY AS I WAS DRIVING IT CONTINUED TO JERK, ESPECIALLY WHEN I WAS DRIVING AROUND 20 MPH OR BELOW (WHICH I HAD TO DO BECAUSE OF THE SCHOOL ZONES). MY VEHICLE SHUT OFF AGAIN AS I BEGAN TO PULL OFF FROM DROPPING MY CHILD OFF AT SCHOOL, WHICH ALMOST CAUSED ANOTHER PARENT TO CRASH IN THE BACK OF ME. THE ONLY WAY I COULD KEEP THE CAR FROM SHUTTING OFF AGAIN IS BY ACCELERATING ON THE GAS ABOVE 20 MPH.

WHILE DRIVING ON THE HIGHWAY DURING RAIN, THE WINDSHIELD WIPERS STOPPED MOVING AND BECAME STUCK AT THE TWELVE O'CLOCK POSITION. I WAS UNABLE TO SEE IN FRONT OF ME. UPON INSPECTION, THE PLASTIC LINKAGE/BUSHING IN THE WIPER ASSEMBLY HAD BROKEN.

WHILE DRIVING IN STOP AND GO TRAFFIC MY CAR STALLED, AFTER RESTARTING IT IT CONTINUED TO TURN OFF AFTER ACCELERATION AND SHUDDERED WHEN MILES TO 20 MILES AN HOUR.

MY WIFE CALLED ME DURING A HEAVY RAINSTORM, THE WIPERS JUST STOPPED WORKING WHILE SHE WAS DRIVING HOME. SHE PULLED OVER INTO SOMEBODY'S DRIVEWAY. THE FUSE WAS FINE AND YOU COULD HEAR THE WIPER MOTOR RUNNING. I (CAREFULLY) DROVE HER CAR HOME, WITH HER IN FRONT OF ME DRIVING MY TRUCK, STOPPING OCCASIONALLY TO LET CARS PASS AND TO MANUALLY WIPE THE WINDSHIELD. TURNS OUT THE PLASTIC BUSHING HOLDING THE WIPER LINKAGE TOGETHER WAS WORN AND POPPED OUT OF PLACE. I BOUGHT A NEW WIPER TRANSMISSION ASSEMBLY AND INSTALLED IT THAT NIGHT.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

IN 2 DAYS, THE VEHICLE HAS STALLED ON ME. I WAS IN THE PARKING LOT AND ANOTHER CAR ALMOST HIT ME SINCE THE CAR SLOWED DOWN AND THE STEERING WHEEL GOT HARD THEN SHUT OFF. TODAY, I ALMOST GOT HIT AGAIN AFTER STOPPING AT A STOP SIGN GOING INTO A TURN I ALMOST HIT SOMEONE AND A CAR ALMOST HIT ME.

WHILE PARKED IN MY DRIVEWAY. THE AUTOMATIC LIFTGATE GOES UP AND THEN FALLS HALFWAY, GOES UP AN THEN FALLS BACK ALL THE WAY DOWN. IT HIT ME AN KNOCKED ME OWN THE FIRST TIME. IT STARTED IN JULY OF THIS YEAR AND DOES IT CONSISTENTLY. I COULD HAVE BEEN SERIOUSLY HURT OR A CHILD COULD EVEN BE CRUSHED AS IT IS EXTREMELY HEAVY. I CANNOT USE THE REAR COMPARTMENT AS THE LIFTGATE WILL NOT STAY OPEN. THERE IS A LAWSUIT ON CERTAIN YEARS FOR THIS VERY PROBLEM AND GMC HAS A TSB UP THROUGH 2014 BUT FOR SOME REASON THE 2015 MODEL IS NOT INCLUDE EVEN THOUGH IT HAS THE EXACT SAME ISSUE. HERE IS A VIDEO OF THE ISSUE. THIS IS ANOTHER TERRAIN AS I DON'T KNOW HOW TO GET A VIDEO OF MINE ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=U3NCKL-DETA

BOTH LED BRAKE LIGHTS HAVE FAILED. IF YOU TAP THEM THEY WOK FOR A MINUTE BUT WHEN DRIVING THEY GO OUT AGAIN. THE SEAT VIBRATES TO ALERT YOU OF OBSTACLES BUT THE MOTOR IN THE SEAT ONLY WORK PERIODICALLY. THE REAR WINDOW WIPER HAS FAILED. THE YUKON HAS BEEN DRIVEN 3 YEARS AND 50K MI AND NOW NEEDS THOUSANDS OF DOLLARS IN REPAIRS BECAUSE OF THE DEFECTIVE PARTS USED.

WHILE DRIVING IN A SUDDEN RAINSTORM IN IOWA IN JUNE THE WIPERS ON MY 2015 GMC TERRAIN COMPLETELY STOPPED WORKING ALMOST CAUSING US TO CRASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THE BUSHINGS GOING OUT ON THE WIPER ASSEMBLY AND THERE IS EVEN A RECALL IN CANADA. WHY NOT THE US! A COUPLE OF MECHANICS HAVE ADVISED ME THAT IT IS PROBABLY BECAUSE IT HASN'T CAUSED A PROVEN FATALITY IN THE US, WELL, WE WERE JUST ABOUT TO DRIVE AROUND A 90 DEGREE TURN AT AROUND 50 MPH WITH A SUDDEN DROP OFF THAT GOES ABOUT 50 FEET DOWN NEXT TO THE ROAD. THE ONLY REASON WE DIDN'T WRECK IS BECAUSE I HAVE DRIVEN ON THE SAME ROAD MY ENTIRE LIFE (SINCE 14) FOR ABOUT 26 YEARS. ANYONE UNFAMILIAR WITH THE ROAD WOULD HAVE PROBABLY DROPPED OFF THE EDGE OR HIT ONCOMING TRAFFIC. I HAVE ATTEMPTED TO HAVE THIS FIXED BY MECHANICS 3X SINCE, I THINK IT IS HOPEFULLY FINALLY REPAIRED. BOTH MECHANICS ADVISED THE ENGINEERS REALLY MESSED UP AND THEY HAVE SEEN LOTS OF THESE FROM 2010 GMCS/CHEVYS AND NEWER. GM NEEDS TO TAKE A NICE LONG LOOK AT THE NUMBER OF COMPLAINTS FOR THESE AND DO FOR THE US WHAT THEY HAVE DONE IN CANADA. MY VEHICLE WAS MADE IN CANADA ACCORDING THE STICKER ON THE DOOR, AND I'M VERY DISAPPOINTED IF I LIVED THERE THIS WOULD BE RECALLED. THIS ISSUE GREATLY IMPAIRS ONES ABILITY TO SEE WHILE DRIVING AND PEOPLE COULD LOSE LIVES OVER THIS. I WONDER HOW MANY ACCIDENTS HAVE HAPPENED DUE TO THIS ISSUE AND THE PERSON DID NOT LIVE TO TELL YOU THEIR STORY.

I OPENED MY REAR POWERED LIFT GATE TO GET OUT MY GROCERIES,AND WHEN IT REACHED THE TOP POSITION,IT IMMEDIATELY REVERSED DIRECTION AND RAPIDLY CLOSED ABOUT HALF WAY DOWN AND THEN REVERSED AGAIN AND RETURNED TO THE FULL OPEN POSITION,THEN REVERSED AGAIN AND CLOSED ALL THE WAY. THIS ALL HAPPENED VERY FAST AND I ALMOST BUMPED MT HEAD, GETTING OUT OF THE WAY. NONE OF THE SAFETY CONTROLS SEEMED TO WORK TO PREVENT ENTRAPMENT,WHEN THE LIFT GATE STARTED TO CLOSE DOWN ON ME.THERE IS A POTENTIAL FOR A SERIOUS HEAD/NECK INJURY ,AND THIS COULD ALSO CRASH DOWN ON A CHILD AND ENTRAP THEM. MY VEHICLE WAS IN MY DRIVEWAY AND WAS PARKED,WHEN THIS INCIDENT OCCURED.

LEAVING MY PARKING SPOT AFTER GOING OUT TO EAT I WENT IN REVERSE AND THE VEHICLE STALLED AT ABOUT 5MPH, TURNED THE CAR COMPLETELY OFF AND THEN TURNED BACK ON. PUT IT IN DRIVE AND JUST AS I STARTED TO ACCELERATE IT STALLED. THIS HAPPENED 10-12 TIMES WHILE I WAS TRYING TO LEAVE THE PARKING LOT. VEHICLE STALLED WHILE LEAVING CAR WASH AS I WAS EXCELLERATIG OUR. VEHICLE STALLED AS I WAS LEAVING A COMPLETE STOP FROM A STOP SIGN ON A CITY STREET. SOMETHING IS WRONG WITH THE ENGINE STALLING WHILE STARTING TO ACCELERATE. 43,000 MILES FROM FIRST OCCURRENCE CURRENTLY AT 43,300 STILL HAPPENING ON A REGULAR BASIS.

THREE TIMES WHEN I WANT TO START THE CAR IT STARTS AND TURN OF AT THE TIME DRIVING BACKWARD TO GET OUT OF PARKING SPACE. ONE OF THE CASES WAS AT THE TIME I WANTED TO GO FORWARD

THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM DETECTED THAT ALL TIRE PRESSURE WERE LOW. THE CONTACT WAS CONSTANTLY ADDING AIR TO EACH TIRE EVERY OTHER DAY. THE CONTACT ALSO STATED THAT THERE WAS WATER LEAKING INTO THE VEHICLE LEADING TO MOLD GROWING ONTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THE LOW TIRE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE VALVE STEMS NEEDING TO BE REPLACED. THE MOLD WAS REMOVED AND THE VALVE STEMS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

I WAS DRIVING YESTERDAY IN THE RAIN WHEN THE WIPERS WOULD NOT WORK. I COULD HEAR THE MOTOR, BUT THE BLADES WERE NOT MOVING. I TURNED AROUND AND THANKFULLY I WAS NOT FAR FROM HOME TO GET ANOTHER VEHICLE TO DRIVE. THE WIPER ARM LINKAGE BUSHING BROKE. IT IS A PLASTIC PART. I CANNOT BELIEVE A PLASTIC PART IS WHAT IS HOLDING THE LINKAGE TOGETHER. THIS IS DEFINITELY A POOR ASSEMBLY ON THE PART OF GM AND SAFETY HAZARD SINCE THERE IS NO WARNING OF FAILURE. WITH TODAY BEING A SUNDAY I UNABLE TO LOCATE REPAIR SHOPS IN THE AREA. TO MAKE MATTERS WORSE, ITS GOING TO RAIN ALL DAY.

A BUSHING BROKE ON THE WIPER TRANSMISSION WHEN I NEEDED IT THE MOST SINCE IT WAS GOING TO BE RAINY FOR A FEW DAYS. I HAVE SEEN THE 2013 TERRAINS FOR THE SAME ISSUE. APPARENTLY GM DID NOT GET IT RIGHT SINCE IT HAPPENED ON MY 2015. SHOULD YOU NEED MORE SPECIFIC DETAILS WITH MY EXPERIENCE AT THE DEALER AS WELL AS GM DIRECTLY, PLEASE LET ME KNOW.

WHEN THE REAR POWERED LIFT GATE OPENED AND REACHED THE TOP POSITION, IT IMMEDIATELY REVERSES DIRECTION, RAPIDLY CLOSING APPROXIMATELY 30% DOWN, THEN REVERSES AGAIN AND RETURNED TO THE FULL OPEN POSITION, THEN REVERSED AGAIN AND CLOSED ALL OF THE WAY. THIS "HAMMER" ACTION HAPPENED AUTOMATICALLY. ALSO, ANY SAFETY CONTROLS TO PREVENT ENTRAPMENT OR PINCH WHEN THE LIFT GATE IS CLOSED NO LONGER WORKED. THE FIRST TIME THIS HAPPENED I WAS GOING TO PUT GROCERIES AWAY AND HAD BEGUN TO ENTER THE TRUNK WHILE THE REAR GATE WAS OPENING. THE LIFT GATE THEN SLAMMED DOWN ON MY HEAD (WHICH ALMOST KNOCKED ME OFF MY FEET AND ULTIMATELY CAUSED A BUMP) RAISED BACK UP AND THEN BEGAN LOWERING AGAIN. I ATTEMPTED TO PREVENT IT FROM CLOSING DOWN ON ME AGAIN BUT COULD NOT HOLD THE WEIGHT/FORCE FOR VERY LONG. AND WHEN I LET GO IT SLAMMED CLOSED. THERE IS A POTENTIAL FOR A SERIOUS HEAD/NECK INJURY FROM THE INITIAL UNCONTROLLED REVERSAL MOTION, NOT TO MENTION A CRUSH OR ENTRAPMENT HAZARD (ESPECIALLY TO CHILDREN) WHEN THE LIFT GATE FINALLY CLOSES. NOTE: I HAVE A VIDEO FILE AVAILABLE BUT IT IS TOO LARGE TO SEND PER THE UPLOAD LIMITS STATED BELOW.

ON THE MORNING OF 1/12/18 @ 0812 I WAS IN A FRONT END COLLISION, SO FAR THE BODY SHOP SAYS MOST LIKELY IT IS TOTALED. ONSTAR DID NOT GO OFF, ALSO THE AIRBAGS DID NOT DEPLOY. ATTACHED IS PICTURES OF MY CAR ON THE WRECKER RIGHT AFTER THE ACCIDENT. I HAD STOPPED AT A STOP SIGN, AND B/C OF THE GIANT BLIND SPOT THAT IS NOT ON ANY REVIEWS ETC. FOR THIS VEHICLE I DID NOT SEE THE MINIVAN THAT WAS HEADED WEST BOUND AND I WAS HEADED NORTH BOUND. THE ACCIDENT OCCURED ON SE 5TH AND LELIA ST. IN GUYMON OKLAHOMA. ALSO A PICTURE IS ATTACHED OF ONE OF THE INJURIES I SUSTAINED BECAUSE OF THE AIRBAGS NOT DEPLOYING AND ALSO HAD A HEAD INJURY AFTER GOING TO THE ER.

ON 1/10/18, I WAS ON MY WAY TO WORK AND RECEIVED MESSAGE "ENGINE POWER REDUCED", THE ENGINE LIGHT CAME ON AND POWER WAS REDUCED TO 25 MPH. I BROUGHT THE TERRAIN INTO A MECHANIC AND HE SYNCHRONIZED THE GAS PEDAL SENSOR AND FUEL SENSOR AND THE ENGINE LIGHT WENT OUT. ON 1/13/18, THE SAME THING HAPPENED EXCEPT I WAS ON A HIGHWAY AND IT WAS MUCH MORE FRIGHTENING. I BROUGHT THE TERRAIN BACK TO MY MECHANIC AND LEFT THE VEHICLE. I AM NOW WITHOUT A CAR FOR THE WEEKEND.

TL* THE CONTACT OWNED A 2015 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT HAD ABRUPTLY STOPPED. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SAFETY FEATURE TO STOP THE VEHICLE FROM A COLLISION FAILED TO ENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED BACK PAIN AND WAS SCHEDULED TO RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED DESTROYED. JOHN MILES CHEVROLET BUICK GMC IN CONYERS, GEORGIA WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 83433332913. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

RIGHT BRAKE LIGHT IS OUT

DURING A SNOW STORM IN MARCH MY WINDSHIELD WIPERS JUST STOPPED WORKING WHILE DRIVING! LUCKILY, I WAS ABLE TO RETURN HOME SAFELY SINCE I WAS JUST AROUND THE CORNER. I WENT TO UNION PARK AND GOT THE ISSUE FIXED FOR $110.00. I HAD TO PAY FOR IT SINCE UNION PARK TOLD ME I HAD 38,000 MILES ON MY LEASE AND THE WARRANTY RUNS OUT AT 36,000. THEN DURING A RAIN STORM IN LATE JUNE MY WIPERS STOPPED WORKING AGAIN ON THE BLUE ROUTE. I PULLED OVER UNTIL IT STOPPED RAINING AND MADE IT HOME SAFELY. I THEN TOOK THE CAR TO SEARS AUTOMOTIVE WHERE THEY TOLD ME THEY COULD NOT TOUCH IT BECAUSE THIS PART WAS RECALLED BY GMC. THE SUBJECT OF THE ALLDATA REPAIR SITE STATES '#15789- WINDSHIELD WIPER MOTOR FAILURE (OCT 26, 2015)' IN AUGUST OF 2016 GMC RECALLED 368,000 GMC TERRAIN AND CHEVY EQUINOX SOLD IN 2013 DUE TO FAULTY WINDSHIELD WIPERS. THE DEFECT IN THE 2013 MODELS WERE NOT DISCOVERED UNTIL LATE 2015, AND I BOUGHT MY CAR BRAND NEW IN APRIL OF 2015, LEADING ME TO SUGGEST THE SAME ISSUE HAPPENED IN MY MODEL. THE ALLDATA REPAIR REPORT GIVEN TO ME BY SEARS AUTO STATS THAT A SIMILAR RECALL WAS MADE ON OCT 26 OF 2015. I TOOK THIS INFORMATION TO UNION PARK SERVICE CENTER AND THE ASSISTANT SERVICE DIRECTOR JAMES ASKREN REFUSED TO LOOK AT THE DATA REPORT FROM SEARS AND STATED THAT THE CAR WAS NOT UNDER WARRANTY. WHEN I TOLD HIM TO JUST CHARGE ME AND WE WILL HAVE THE COURTS DECIDE WHO IS LIABLE FOR THE REPAIR COSTS HE REFUSED TO FIX THE CAR, LEAVING ME WITH A CAR THAT HAS NO WINDSHIELD WIPERS UNTIL HIS CALLED ME ON MONDAY. NO OTHER REPAIR CENTER WILL LOOK AT MY CAR SINCE IT IS UNDER WARRANTY, AND GMC WON'T TOUCH MY CAR BECAUSE I THREATENED LEGAL ACTION. I AM FORCED TO RENT A CAR TO GET TO AND FROM WORK WHILE GMC REFUSES TO FIX MY CAR.

LETTER FROM SENATOR FEINSTEIN INQUIRY ON BEHALF OF CONSTITUENT IN REGARDS TO HAVING PROBLEMS WITH GMC SIERRA DENALI PICKUP 2015. *LD THE CONSUMER STATED THE VEHICLE HAS HAD MULTIPLE ISSUES WITH THE SUSPENSION, TRANSMISSION, AND ELECTRONICS. THE VEHICLE WOULD RIDE ROUGH AND THE STABILITY LIGHT WOULD ILLUMINATE. THE TRANSMISSION NEEDED TO BE REPLACED. THE ELECTRONIC DASH BLACKED OUT AND WOULD NOT FUNCTION, THE SETTIGNS SWITCHED ON THEIR OWN. THE VEHICLE DIED AND SHIFTED DANGEROUSLY. THE MANUFATURER WAS NOTIFIED. THE CONSUMER A FIX WAS UNAVAILABLE. UPDATED 08/09/2017*JS

ON STAR NOT WORKING RED LIGHT ON COMPASS DOSE NOT WORK.

THIRD TIME WHILE DRIVING ON CITY STREETS THE CAR BEGINS TO SHAKE AND STALL. I PULL OVER OR STAY IN PLACE AS THE CAR PROCEEDS TO TURN OFF. THE SERVICE STABILITY TRACTION AND ENGINE LIGHTS LIGHT UP AND THE CAR DIES. EACH TIME I AM ABLE TO TURN THE CAR BACK ON WITHIN A FEW MINUTES.

REAR TAILLIGHTS HAVE MOISTURE IN THEM. THE MOISTURE IS CONSTANT IN ONE AND INTERMITTENT IN THE OTHER. BOTH HAVE BEEN REPLACED ONCE BY DEALER 3 MONTHS AGO. PROBLEM STILL EXISTS

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT WHEN THE AUTOMATIC LIFTGATE BUTTON ON THE KEY FOB WAS DEPRESSED, THE LIFTGATE OPENED AND CAME DOWN SUDDENLY WITHOUT WARNING. THE CONTACT WAS STRUCK ON THE HEAD, BUT WAS UNINJURED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COMPLAINT NUMBER: 8-292626883080 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS AT NIGHT, HALF OF THE WINDSHIELD WAS BLACK WHEN THE LOW BEAM HEADLIGHTS WERE ENGAGED. THE CONTACT COULD ONLY SEE 30 FEET AHEAD WHEN THE HEADLIGHTS WERE ENGAGED. JEFF DRENNEN CHEVROLET BUICK GMC CADILLAC IN ZANESVILLE, OHIO WAS MADE AWARE OF THE FAILURE AND ADJUSTED THE HEADLIGHTS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000. .*BF UPDATED 8/16/18*JB

STARTED MARCH OF 2017 PROGRESSIVELY GETTING WORSE. SUV JERKS, GAUGES GO CRAZY, CHECK ENGINE LIGHT COMES ON, IF SLOW TO BELOW 20 MPH IT SPUTTERS AND WON'T ACCELERATE, IF I STOP COMPLETELY IT WON'T ACCELERATE. MULTIPLE TIMES THIS HAS HAPPENED ON THE INTERSTATE DURING RUSH HOUR TRAFFIC & AT BUSY INTERSECTIONS. IF I TURN CAR OFF AND BACK ON THE SYSTEM RESETS. THEN IT STARTS ALL OVER AGAIN. IT HAS BEEN IN AND OUT OF THE SHOP. PROBABLY 10-15 TIMES IN 2YEARS. THEY GET CODES, BUT THEN THESE GO AWAY BEFORE THEY CAN BE 'RUN'. I BROKE DOWN 1-1/2 WEEKS AGO IN BAY MINETTE & THE CAR WOULDNT START BACK UP. I WAS STRANDED OUT OF TOWN AND HAD TO RENT A CAR TO GET BACK HOME. THE DEALER THERE GOT 7 ERROR CODES THAT ALL CLEARED OUT. I HAVE FILED A COMPJAINT WITH GMC, BUT THEY ARE SLOW TO HANDLE THE PROBLEM & I CAN'T GET SUPERVISORS ON THE PHONE OR AT LEAST ONE WHO DOESN'T SEEM LIKE HE'S BEEN DRINKING.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING AT NORMAL SPEEDS, THE HEADLIGHTS LOST POWER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE WATER PUMP, TIMING BELT, GASKET KIT, AND CHAIN LINKS FOR THE TIMING BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER BEING SERVICED, THE VEHICLE LATER BEGAN TO LUNGE FORWARD AND THE GEARS ATTEMPTED TO SHIFT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,461.

ENGINE REDUCES POWER, STABILITRAK LIGHT COMES ON AND VEHICLE SHUTS OFF. ALL THREE TIMES IT HAPPENS USUALLY DURING OR AFTER HIGHWAY DRIVING. CAR HAS BEEN IN SERVICE 3 TIMES FOR THE SAME ISSUE. 8/3/16, 8/11/16 AND 1/4/17. *TR

ENGINE KEEPS SHUTTING OFF WHILE DRIVING; WOULD HAVE TO GUIDE THE CAR OFF THE ROAD AND RESTART. RADIO SHUTS OFF; ALL ELECTRICAL SYSTEMS SHUT OFF AND CAR WOULD HAVE TO BE RESTARTED. THIS HAS BEEN HAPPENING AFTER THE CAR WAS PURCHASED SPORADICALLY SINCE LAST YEAR. THE VEHICLE WAS TURNED IN FOR SERVICE ON THE ISSUE, HOWEVER I WAS INFORMED THAT THEY FOUND NOTHING WRONG. JUST THIS PAST WEEK TILL NOW, THE CARS ENGINE AND ELECTRICAL SYSTEM STARTING SHUTTING DOWN AGAIN WHILE DRIVING OR WHILE IN PARKING MODE AT LEAST MORE THAN 6 TIMES.

The contact owns a 2015 GMC Terrain. The contact stated that the windshield wipers intermittently failed to operate without warning. The contact purchased a new wiper transmission assembly which she replaced herself; however, the failure persisted despite the repair. The contact then received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was notified about the recall and confirmed that the parts for the recall repair were not available. The manufacturer was also notified of the failure but offered no assistance. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts are not available.

I'VE ATTACHED MY FINAL REPAIR NOTICE TO GM AND IT HAS ALL OF THE DETAILS. I HAVE SINCE TAKEN MY CAR BACK TO THE DEALERSHIP TO HAVE THE FINAL REPAIR DONE. THEY STILL SAY NOTHING IS WRONG WITH IT. I AM TERRIFIED TO DRIVE MY CAR. I ASKED GM TO TAKE THE CAR BACK AND THEY SAY THEY ARE NOT WILLING TO DO ANYTHING AT ALL TO HELP ME. THE TRANSMISSION IS JERKY AND THE BRAKES BARELY WORK. PLEASE INVESTIGATE. ITS LIKE GM WOULD LIKE TO WAIT UNTIL THERE IS A HUGE ACCIDENT AND LOSS OF LIFE BEFORE DOING ANYTHING.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED MORE THAN 20 MPH. THE CONTACT NOTICED OIL AND TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE CONTACT STATED THAT SHE RECEIVED A LETTER FROM THE MANUFACTURER REGARDING THE FAILURE. THE VEHICLE WAS TAKEN TO CASTLE BUICK GMC (LOCATED AT 7400 W CERMAK RD, NORTH RIVERSIDE, IL 60546, (708) 442-7474) WHERE IT WAS DIAGNOSED THAT MULTIPLE UNKNOWN REPAIRS WERE NEEDED ON THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,412.

RECALL

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PRESSURE OF THE AIR WAS PAINFUL TO THE CONTACT'S EARS WHEN THE WINDOWS WERE ROLLED DOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU THE WINDSHIELD'S TOP HALF. WE DROVE IT THE FIRST TIME AT NIGHT OCT. 8. I WAS THE DRIVER, MY HUSBAND PASSENGER. OUR SEATS WERE AT DIFFERENT POSITIONS. NEITHER MY HUSBAND NOR I COULD SEE OUT OF THE TOP HALF OF THE WINDSHIELD. THE ROUTE TRAVELED CONSISTED OF UNLIGHTED PARKWAY AND SIDE ROAD DRIVING. ON DARK, NON ILLUMINATED ROADS WITH NO LIGHTS FROM OTHER VEHICLES AND STREET LIGHTS, WE WERE NOT ABLE TO SEE ANYTHING ABOVE THE HORIZONTAL LINE ACROSS THE WINDSHIELD. WITH LOW BEAMS VISIBILITY WAS APPROXIMATELY 25-30 FEET FORWARD. THERE WAS NO VISIBLE ORIENTATION ABOVE THE HORIZONTAL LINE. IT WAS BLACK. HIGH BEAMS ALLOWED A LONGER VISUAL FIELD BUT STILL NO VISIBILITY ABOVE THE LINE OF THE WINDSHIELD CREATING A 'TUNNEL VISION' EFFECT. TRAVELING UP OR DOWN HILL WAS PARTICULARLY SCARY. VISIBILITY WAS RESTRICTED TO DIRECTLY IN FRONT OF THE CAR. THE 25 MILE DRIVE WAS FRIGHTENING. THERE WAS NO VISIBILITY PROBLEM DURING DAYTIME DRIVING OR ON HIGHLY ILLUMINATED ROADS AT NIGHT. OCT. 9, 2015 (9 DAYS OF HAVING THE CAR) WITH 220 MILES ON THE ODOMETER, WE RETURNED IT TO THE DEALER WITHOUT RESOLUTION. GM RESPONDED ALL TERRAINS ARE MANUFACTURED AS OURS AND COULD FIND NO PROBLEM AS DESCRIBED. THE CAR IS UNSAFE AND A HAZARD TO US AS WELL AS OTHERS. WE DO NOT WANT TO BECOME A GM STATISTIC.

FRONT PASSENGER SEAT BELT CHIME COMES ON WHEN THERE IS NOTHING ON THE FRONT SEAT OR ALMOST NOTHING ON THE SEAT. THIS HAS HAPPENED AT LEAST 1/2 DOZEN TIMES OR MORE. I CAN BE DRIVING AND ALL OF SUDDEN COMES ON. IT CAN SCARE ONE ESP 1ST TIME. YOU DON'T KNOW WHAT IS HAPPENING. I THOUGHT I BLEW A TIRE OR DOOR CAME OPEN. MY ATTENTION WAS EVERYWHERE BUT ON 65 MPH TRAFFIC ON FREEWAY. BREAKS ONE'S DRIVING CONCENTRATION. INDEPENDENT OF TEMPERATURE. OTHER PROBLEM I HAVE IS LOTS OF WIND COMES IN ON PASSENGER DOOR. IT IS NOT ALIGNED PROPERLY. GM HAS TRIED A COUPLE OF TIMES WITH NO SUCCESS. VERY ANNOYING AND HARD TO HEAR RADIO ETC.. 3RD PROBLEM IS NAVIGATION,COMMUNICATION CENTER,IT KEEPS DISAPPEARING. IT IS GIVING ME DIRECTIONS SOMEWHERE AND THEN JUST DISAPPEARS AND RESETS. IT HAS BEEN REPLACED ONCE. IT HAS GOTTEN ME STRANDED MORE THAN ONCE. I AM A SENIOR WHO RELIES ON SYSTEM. WHEN IT DISAPPEARS, I AM NOT ALWAYS SOMEWHERE THAT I CAN STOP TO COMPLETELY RESET AND REENTER ALL THE INFORMATION AGAIN. I FEEL THAT THIS IS A SAFETY ISSUE. I WAS ON HWY EVERY TIME AND MOST OF THE TIME NOT IN A REMOTE AREA BUT NOT IN AREA THAT I COULD STOP. IN CA. THERE ARE MANY AREAS YOU DO NOT WANT TO GET OFF THE FRWY AT. ALL INSTANCES ABOVE HAPPENED IN THE CITY AREAS WHILE DRIVING. SERVICE WAS DONE OCT 2015. NONE OF ISSUES RESOLVED DESPITE ATTEMPT. ALL ARE ONGOING.

IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR AIRBAG PROBLEM THOUGH I'VE HEARD THAT THERE SHOULD BE SO I WANTED TO REPORT THIS.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE FAILURE OCCURRED DURING NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

RADIO STOPPED FUNCTIONING ON AUGUST 26TH. THERE WAS NO VOLUME, I COULD NOT CHANGE THE STATIONS BY STEERING WHEEL OR TOUCH. THE BLUETOOTH WOULD NOT WORK. THE DASH LIGHTS WOULD NOT TURN OFF AND REMAINED ON THE ENTIRE EVENING. I CALLED GMC SUPPORT AND THEY SAID TO UNPLUG THE BATTERY, BUT I DID NOT DO SO AS I DIDNT WANT TO MESS ANYTHING UP. I TOOK THE CAR IN TO THE DEALERSHIP THE FOLLOWING DAY. I WAS TOLD THEY SEE THIS ISSUE OFTEN AND BY UNPLUGGING AND RESETTING THE BATTERY, IT WILL FIX THE ISSUE. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 2ND. SAME ISSUES AS ABOVE. TOOK THE CAR IN AND WAS TOLD THIS TIME THAT IT HAS SOMETHING TO DO WITH ONSTAR AND THEY ARE WORKING ON A FIX. UNTIL THEY HAVE A PERMANENT SOLUTION, I WAS TOLD IF THE ISSUE HAPPENS AGAIN TO PRESS THE WHITE BUTTON ON MY REARVIEW MIRROR. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 3RD. PRESSED THE WHITE BUTTON ON THE REARVIEW MIRROR FOR OVER 20 MINUTES BEFORE THE RADIO STARTING FUNCTIONING PROPERLY AGAIN. PROBLEM RESOLVED. I CALLED GMC TO FILE A COMPLAINT ON SEPTEMBER 12 BECAUSE THE DEALERSHIP GENERAL MANAGER HAD NOT RESPONDED TO ME. GMC CALLED THE DEALERSHIP AND CONFIRMED THE ISSUE WAS INDEED RELATED TO THE ONSTAR COMPONENT AND THAT THERE IS NO FIX. GMC SAID THAT IT WAS PROBABLY NOT SAFE TO DRIVE THE VEHICLE IF THE DASH LIGHTS STAYING ON ARE DRAINING THE BATTERY. THEY WENT AS FAR AS SAYING THEY COULD GET ME A LOANER CAR UNTIL MY ISSUE IS FIXED, BUT THERE IS NO ETA. WITH GMC SAYING IT'S NOT SAFE TO DRIVE WITH THAT ISSUE, I'M NOW NOT SURE WHAT TO DO WITH IT.

THE FRONT PASSENGER SEAT BELT CHIME COMES ON EVEN WHEN THERE IS NOTHING OR ALMOST NOTHING IN THE SEAT. THIS MOSTLY HAPPENS WHEN THE AMBIENT TEMPERATURE IS ABOVE 45 DEGREES FAHRENHEIT AND EITHER DURING A BRAKING EVENT OR ACCELERATION EVENT (EITHER FROM A STOP OR DURING AN OVERTAKE MENUVER). IT ALSO OCCURS WHEN THE VEHICLE SPEED GOES ABOVE 60MPH. IN ALL THESE SITUATIONS THE CHIME COMES ON AT MOST IN-OPPORTUNE TIMES WHILE THE VEHICLE IS IN MOTION STARTLING THE DRIVER CAUSING HIM/HER TO TAKE THE EYES OFF THE ROAD TO LOOK AROUND WHAT IS GOING ON WITH THE VEHICLE. THIS ISSUE HAS RESULTED IN MULTIPLE NEAR MISS OCCURRANCES WHILE I HAVE MY 15 MONTH OLD BABY IN THE VEHICLE! THE ISSUE STARTED OCCURRING IN AUGUST 2015 (ABOUT 4.5 MONTHS AFTER I GOT THE VEHICLE). THE DEALER SAYS THAT THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND THAT NOTHING CAN BE DONE TO FIX THIS. I HAVE SEEN MULTIPLE POSTS ON THE INTERNET ABOUT THIS ISSUE WITH CHEVY EQUINOX AND GMC TERRAIN.