2011 GMC Yukon Suspension Problems

The contact owns a 2011 GMC Yukon XL. The contact stated that while attempting to refuel the vehicle at the gas station, fuel was leaking out of the fuel tank. The vehicle was towed to an independent mechanic, where the vehicle was lifted. The mechanic then informed the contact that the fuel pump was rusted and that the frame were severely rusted. The contact was informed that the frame was fractured and had holes and was being held up by the body. Additionally, the mechanic informed the contact that the alignment had failed due to the failure. The vehicle was not repaired. The used car dealer where the vehicle was purchased was notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 271,000.

DASHBOARD IS CRACKING AND WILL POSSIBLY CUT AIRBAG OR DRIVER IN A CRASH. PLASTIC IS BRITTLE AND COULD SHATTER. SUSPENSION HAS POOR DAMPENING. TRUCK WAS REPAIRED SEVERAL TIMES BY DEALER ONLY TO FAIL SOON AFTER REPAIRS. TRUCK BOUNCES OVER SHARP BUMPS AND BECOMES DANGEROUS AT HIGHWAY SPEEDS. TRANSMISSION SHUDDERS AND SHAKES

CAME OUT OF CARWASH AND REAR SUSPENSION LOCKED UP AND BACK OF MY VEHICLE RAISED APPROXIMATELY 8/12 INCHES LIGHT CAME ON SAID SERVICE SUSPENSION AND TRAILER BRAKING SYSTEM. VEHICLE HAS NEVER HAULED ANYTHING A BURNT SMELL CAME FROM BACK END. THIS VEHICLE HAS NEVER EVEN HIT A POTHOLE. ONLY BEEN DRIVEN LOCALLY. I'M A LITTLE FRUSTRATED BECAUSE I HAD IMMEDIATELY TAKING IT IN TO THE DEALERSHIP WHERE I PURCHASED IT. AND THEY TREATED IT LIKE IT WAS NOT A BIG DEAL. WHEN BACK IN FELT LIKE IT WAS GRABBING EVERY TIME THE BRAKE WAS APPLIED. THEY SURE DIDN'T HAVE A PROBLEM GIVING ME A $800.00 HUNDRED DOLLAR BILL ON A $63,000 THOUSAND DOLLAR BASICALLY BRAND NEW VEHICLE. I GOT ONLINE AND SAW MANY OTHERS WITH SAME PROBLEM. AND THAT SHOULDN'T BE FOR A VEHICLE THAT COULD BUY A SMALL HOUSE. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THERE WAS A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT WAS ABLE TO SLOW DOWN AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL BEARING SEIZED AND AS A RESULT, THE WHEEL BEARING, CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 11,000.