2024 GMC Yukon Complaint Log

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a complaint regarding a potential safety defect in my 2024 GMC Yukon Denali (approx. 25,000 miles), which has been in the dealership’s service department for about 30 days due to a faulty valve body in the transmission system. There is currently no estimated date for repair completion due to a lack of available parts. This is the second time the vehicle has been in the shop for the same unresolved issue. Earlier in 2025, I brought the car in due to driveability concerns and error messages appearing on the dash, but the dealership dismissed it and claimed I had “turned the vehicle on wrong,” despite it having a push-button start. The problem persisted until June 2025, when they finally diagnosed the valve body failure. This issue directly affects drivability and vehicle safety, particularly during acceleration and gear shifting. I am concerned that General Motors is aware of widespread valve body and transmission failures in these vehicles, yet continues to produce and sell new units while failing to ensure parts are available to support timely repairs. It is unacceptable that a major safety-related transmission issue can sideline a relatively new vehicle for over a month with no resolution in sight. GM’s lack of urgency in addressing this defect suggests a disregard for consumer safety and reliability. I respectfully request that the NHTSA investigate this issue as a potential pattern of safety defects in GM’s full-size SUV transmission systems.

The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the engine vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,350. VIN tool confirms parts not available.

The engine seized on us. It only has 18,000 miles on it. This could have caused a serious accident! There was no warning, no indication, it just died and would not restart. We had to have it towed over an hour to get to our closest dealer (and don't get me started on how they treated me!). We were stopped at a stop sign at the intersection and it just died. Thankfully we weren't driving down the highway or in the middle of traffic, we just ended up blocking people from using our lane for quite sometime. The cops were called for traffic control, but no police report was filed.

PURCHASED A GMC DENALI YUKON ULTIMATE XL JUNE LAST YEAR . 103 THOUSAND. bOUGHT IT IN FOR FIRST OIL CHANGE AT 5500 MILES THE CAR HAS BEEN LEAKING OIL ,TOO, nOW ITS BEEN BACK THREE TIMES AND STILL LEAKI9NG OIL. lAST WEEK BROUGHT IT BACK TOLD SERVICE ADVISOR ITYS LEAKING AT THE OIL PAN BY THE PLU IT DRIPS EVERYNIGHT ON THE FLOOR OF MY GARAGE AND I AM PUT OIL IN IT EVERY TWO WEEKS. aNYWAY THEY SAID THEY DIDD THE DYE TWICW AND DIDNT FIND THE LEAK, I SAID LET ME SHOW THHE MECHANIC THE SPOT IT LEAKS .I WENT IN SHOP UNDER VEHICLE SHOWED THE MECHANIOC HE LOOKS AND SAYS OK NOW I SEE IT ITS NEED A REAR Main seal and oil pan gasket. So now i am bringing it in on the 134th of this month for a repair. The vehicle was made june 20-04 and tullety gmc says my 6.2 is not involved in recall the lady checked her computer.. I would have never bought this vehicle knowing gmc knew they had an iossue with the ngine. My resale value will be hurt big time by all; the negative publicity. I hear they want to put zero 40 thicker oil to patcvh a sick engine ,,thats a band aid on a engine wiith lo0ose clearances. and why is the 2025 6.2 going top keep using zero twenty and not zero 40 oil. I [XXX]i think , this engine in this gmc is noisy in the motrning also when cold . I think i am gettingb a [XXX] story . I only have 13200 miles and the car is still leaking after 3 visits . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine was replaced 11/24 Found toe bar loose and rear passenger tire had excessive slack in it, well liners were broken off and missing 2/25 Oil loss and had to have oil changed early 4/21 Start button will not engage, truck is completely blacked out, no power to it for several minutes then it will crank. Been in the shop as of now 3 times in the month of May 2025

The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There currently is a serious recall on this vehicle and there is no remedy available. I’ve called the dealership and they confirmed this information. The service department claimed the sales department may be able to help me and then sales said it was a service dept issue. I have children who have been placed at risk as they have been traveling in this vehicle since April 2024.

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer was unable to provide any information on when parts would be available. The contact had not experienced a failure.

I am the owner of a 2024 GMC Yukon Denali/AT4-T1, currently subject to GM Program #N252494000 for the L87 Engine Loss of Propulsion engine defect that can cause sudden engine failure, loss of power, and safety hazards. My vehicle has approximately 18,000 miles and is my primary mode of transportation. GM has informed me that I cannot request an immediate inspection and that they are randomly selecting affected vehicles for inspection without a clear timetable. This means I must continue driving a vehicle with a known safety defect that could fail at any moment — creating an unreasonable risk for myself, my passengers, and others on the road. My dealership has confirmed they cannot perform the inspection until GM activates my VIN in their system. No estimated timeframe has been provided. Given the severity of the defect and the potential for catastrophic failure without warning, I respectfully request that NHTSA investigate GM’s phased approach to inspections and determine whether this practice is consistent with the safety obligations under 49 U.S.C. Chapter 301 and related regulations. I also request guidance on how I can have my vehicle inspected immediately to mitigate risk. Thank you for your attention to this matter.

The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine started making noise no codes no alarms pulled off hwy had to have it towed to dealership. Service told us needed to replace engine had no time frame on when vehicle would be returned.

NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. NHTSA.gov [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sent vehicle into dealership for a knocking noise turns out the lifters. They drove the vehicle 1 mile only to have the engine seize. I have been without a vehicle for 6 weeks with no engine available

On multiple occasions, more recently 03/28/2025, the windshield wipers would stop working. On 3/28/25 in pouring rain at night the front windshield wipers were working and then stopped. The rear window continued to work. I finally found somewhere to safely pull over and check fuses for front and back wipers. They were both good and I even swapped the fuses for front and back and the back wipers continued to work while the front would not. This continued on our our trip in rain and even the next morning the front wipers would not come on. An hour later driving (with the wiper switch in the OFF position) the front wipers came on. I switched the switch to on and they were functioning. This has happed several time in the 6 months of new ownership with the dealership denying they have ever heard of such a problem. As we arrived to our destination and telling the story to the other families we were meeting another family there said they just had the same exact problem on their 2024 Yukon denali on the trip too. This put 2 families in a very dangerous situation. As I google this problem there are multiple reviews of individuals with this same problem.

The contact owns a 2024 GMC Yukon. The contact stated that while driving 55 MPH, the accelerator pedal was depressed and the vehicle failed to respond, with the vehicle sputtering. The contact stated that unknown warning lights were illuminated, and an unknown message was displayed. The contact pulled over to the side of the road as the transmission shifted into neutral. The vehicle was shifted into park and turned off. The contact then attempted to start the vehicle; however, the vehicle failed to restart. The contact then towed the vehicle to the dealer, and a diagnostic test was pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The motor is randomly revving at braking so far only under 10 miles an hour. Yesterday it stalled twice on me and cut off braking under 10 miles an hour. I had to come to a complete stop while restarting the vehicle. Definitely has me worried if it happens on the highway or higher speeds.

Driving on highway. The vehicle jerked and started to make squeaking, clunky sounds. Gas stopped flowing to the vehicle. Then the vehicle became inoperable. No warning light or alerts or sounds occurred before or after. It was a complete surprise.

On March 21, 2025 my 2024 GMC Yukon Denali's engine died while driving 80 miles an hour down the highway with my family. We were able to coast to the shoulder. The vehicle would not restart. We called a tow truck. When the tow truck arrived the vehicle started but we decided to take the vehicle to closest GMC dealer. They ran diagnostics on the lights that were showing on the dash and nothing was reported. They had no recommendations. We were 3 hours from home returning from Spring Break so we decided to keep traveling. We made it about 120 miles and again the engine died while traveling 70+ miles on the highway. We were able to safely coast to the shoulder. We called a tow truck and the Yukon was towed to the local GMC dealership. The next week it was reported to me that the Yukon would need a new engine. The 1, 3, 5 rod bearing had spun and the 3rd trust bearing had spun. Since there were no rental cars in the city available we rented a U-Haul truck and drove 2 hours home. Almost one month later we are awaiting the new engine to be delivered.

While driving down the interstate the vehicle lost power without warning and gave a command to "press start to resume" tried to do that but nothing happened. Eventually we were able to get over to the shoulder of the interstate which was super busy in Atlanta. Once we stopped, we shut off the vehicle and it started back up, and we proceeded to get back on the interstate, when the same thing happened. We stopped again, waiting a few minutes and were able to get back on the interstate and complete out trip without any issues. 3 days later while driving on the interstate again, the vehicle had a weird winding noise coming from it. Once I was able to get off the instate the engine was knocking very loudly and had no power. Got the vehicle to our home and had it towed to the dealership the next day. Dealership gave the diagnoses that a new engine, radiator and engine coolant lines needed to be replaced. The vehicle had 2,248 miles on it and was purchase 2.5 weeks prior. No eta on when we will have a new engine and our vehicle back.

Today while exiting an off ramp. I stopped for traffic signal. Truck immediately lost power and shifted to neutral. I placed my 4 ways 1. Put the people back in park restarted the ignition truck fired up. This is concerning as i've never had a vehicle with five thousand miles brand new shut off on me.

The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.

While driving in traffic at 65mph, the engine stopped running, car went into neutral and there was no power for brakes or steering. I luckily made it to the side of the road. Vehicle was towed to my dealer ( Cardinal Buick GMC, Belleville, IL), where after 3 days they informed me that the engine was ruined, 2 main bearings were damaged and 4 of the 8 connecting rods were damaged. GM made the decision to replace the motor, but no time frame was given, I was told 2 to 3 months. The dealership did give a loaner car. My Yukon Denali was 1 year and 4 days old with 15, 882 miles on it.

Engine lost power and I had no acceleration. It happened out of nowhere at 70+ miles per hour.

1) The engine began making unusual noises. I had the vehicle towed to the dealer. It is currently at Zimbrick Eastside in Madison Wisconsin. 2) The problem was noticed prior to my family being put at risk only because I noticed the noise happening while we were parked. 3) The problem has been confirmed. The dealer is doing a complete engine replacement. However, as of today, it has been at their location for over 30 days. 4) To my knowledge the vehicle has not been inspected by the manufacturer or any other 3rd party representatives. As of today, there has been no correspondence between myself and the manufacturer. 5) There were no warning lights, messages or symptoms prior to the problem. The problem first occurred on Saturday [XXX]. The vehicle has 19462 miles and we are the first owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission will not shift out of 1st and 2nd gear. Backordered Valve Body Nationwide... none in the country. No ETA for this fix. Car has been in the shop over a month.

The contact's wife owns a 2024 GMC Yukon. The contact stated that while driving at 80 MPH, several warning lights flashed on the instrument panel as the engine shut off. The vehicle's speed abruptly decelerated as the contact was nearly hit by an 18-wheeler traveling close behind the vehicle. The contact managed to coast the vehicle as best as possible off to the shoulder of the highway. The vehicle was towed to a dealer and a diagnostic was performed which showed that the engine had failed. The contact stated that both he and his son suffered emotional trauma as a result of the sudden failure; however, neither has yet to seek medical treatment. The manufacturer was notified of the failure and the contact was offered a new engine despite the contact's request for a vehicle buyback. The contact stated that he did not feel safe driving the vehicle and feared for both his and his family's life as a result of the failure. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 22,000. The VIN was not available.

On March 3, 2025, my 2024 GMC Yukon had a rattle/knock. The engine quit running and would not restart. The Yukon had to be towed to the dealership for diagnosis and repair. The dealer indicated that the engine required replacement due to metal shavings and bearing damage. The Yukon had 6450 miles when the failure occurred. The engine was replaced. This vehicle was purchased new in September 2024. This failure occurred while on the road at a traffic light and the Yukon could not be moved out of the traffic lane. Sheriff notified to provide scene safety while waiting for tow vehicle and during loading onto tow vehicle. No traffic accident occurred. There were no warning lamps on the dash or warnings on my phone app immediately prior to the failure.

V8 6.2L ENGINE on [XXX] at approximately [XXX] exactly 10 months after purchasing the Denali at 9,484 miles my Denali started to make loud noises and when we got to the stop light [XXX] and [XXX] in Long Beach California the Denali started to shake violently and ultimately shut down in the middle of the road. My daughter and I were traveling on the way home from the doctor’s office and when Denali shut down, I called AAA, and they advised me to call 911 since Denali locked up in park and could not get it in neutral to push the truck to the side of the road. This was very dangerous as vehicles were speeding past us. We stayed in the vehicle until an officer arrived. Then about 15mins later the tow truck arrived and made the area safe with cones and flashing lights. I did put my hazard lights on but in the middle of the day it was very hard to see. AAA was able to disengage the parking to neutral as he mentioned that he just towed another Denali off the road. This is a huge concern for my family and me. I didn’t get to see how he did it because I was with my daughter safe in the Tow Truck. AAA then towed the truck to Penske GMC in Cerrito Auto Square and arrived at 1:48pm. Service advisor then said to leave at garage door and will assess the vehicle tomorrow morning. Albert, the Service advisor, proceeded with giving me paperwork for the Denali and an Enterprise rental car that was located across the street. We had to walk because the shuttle was down (another concern). Albert the service advisor called me the next day [XXX] and advised that the first auto technician suggested the motor seized up. I was advised to wait until the Engine Specialist assessed the motor. Albert the service advisor calls me March 5,2025 @ 11:15am and Engine Specialist did confirm that the motor did seize up and will need a new one. The motor will take approximately 2 weeks to arrive and 3 days to install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Catastrophic engine failure while in motion. Clicking sounds while traveling 70 miles or more on interstate. Exited interstate and traveling 15-20 mph when vehicle came to sudden stop in roundabout. No lamps or alerts prior to failure. Vehicle would not transfer gears and was towed to Chevrolet dealership where diagnostic was completed. Engine replaced after 6 weeks but unknown if replaced engine is under recall.

My engine quit in the middle of a intersection on 2-25-25 with approximately 20,777 miles and has been in shop waiting on a new engine ever sense and they can not tell me when the new engine will be in. I have call GM and get no time line on new engine.

The engine of my 2024 GMC Yukon Denali failed unexpectedly at 45 MPH, shutting off without warning and shifting into neutral. My wife, three passengers, and two dogs were in the vehicle, which coasted to a stop. After several attempts, it restarted, and the check engine light illuminated. Alpine Buick GMC confirmed catastrophic engine failure, requiring replacement of the engine, radiator, hoses, and other parts. The vehicle remains at the dealership, and the failed components are available for inspection. This sudden shutdown posed serious safety concerns. My wife lost control over acceleration and power steering, increasing the risk of an accident. Had this occurred on a highway or in traffic, the consequences could have been severe. This raises concerns about the engine’s reliability and potential risks to other drivers. Alpine Buick GMC confirmed the engine failure and the need for full replacement. I am the sixth customer awaiting this repair, indicating a broader issue. The estimated wait time for an engine is two weeks to three months, creating a significant disruption. Inspection by Manufacturer, Police, or Insurance The vehicle has been inspected by dealership technicians but not by GMC representatives, police, or insurance adjusters. I am open to further inspections to determine the cause and assess whether a recall or corrective action is necessary. No warning lights or symptoms appeared before the engine shut down. The check engine light illuminated only after restarting on the third attempt. The absence of prior alerts suggests a flaw in the vehicle’s diagnostic system. Expedited Engine Replacement – Given the safety risks, I request priority replacement. Investigation into Failure Cause – GMC should assess whether this is a manufacturing defect. Review of Similar Cases – If widespread, a recall or service bulletin may be necessary. Better Communication – Regular updates on repairs and GMC’s actions are needed. I expect prompt action to resolve

On February 14, 2025, my brakes went completely out in the school carline while picking up my youngest daughter. After the incident happened, I saw a light that read "Service ESC." This private elementary school is next-door to a private high school. There were students, teachers, and parents walking in this area at this time. I had to maneuver through this carline and away from faculty, students, and parents with no breaks. No individual was injured or killed but it could have been a very serious accident. I called GMC asking for help but was told through a chat line to bring the vehicle in for service. I was finally able to get my Yukon to the service department where after a few days it was determined my brakes failed and they were replaced. One day after I received the vehicle back from service, there was a horrible noise while driving but no lights showed on the dashboard, so it was returned to the same service department. They found metal shavings in my oil and I was told the lifters had collapsed and the engine failed. At this time, I have not heard from GMC and my vehicle is still in the service department.

We were driving from another part of town back to our home on a very busy road, when our 2024 Yukon Denali Ultimate stopped working. My wife, who was driving, was able to turn onto a side road and stop the vehicle on the side of the road. The SUV would not start at that point. It was towed via a flatbed trailer to Ray Miller GMC, where it was determined that the engine had seized. I bought it at Howard Bentley GMC. They had it brought to them. GM only is offering an extended warranty even though the engine is being replaced, and the vehicle has inherently lost value. Luckily, Howard Bentley is giving me my money back towards a new 2025 Yukon AT4 Uktimate.

Total engine failure at 12,307 miles without warning. The engine turned off while driving on the Interstate - a message appeared on the instrument panel that said "Press start". We coasted to the shoulder and the car was towed to the dealership where the diagnosis was a failed L87 V8 engine. I'm aware of 3 others with the same engine (2024 Denali, 2024 Escalade, 2024, Silverado) that have also experienced this issue. After some research, this appears to be under review by the the NHTSA. This was a dangerous situation with an engine failure at highway speeds, at night, on an unlit well-traveled Interstate with 4 children in the vehicle. The dealership stated that my repair is behind 2 vehicles awaiting the same engine replacement.

I purchased my new GMC Yukon XL in October 2024. In February, with about 9,000 miles on it, I was approaching a highway intersection and beginning to brake. My vehicle put itself into Neutral, and then shut off -- while I was still moving. No dash lights came on, except for a message stating that I needed to press the brake and restart my vehicle. I took my vehicle into the dealership where I purchased it and they kept it for 8 days. They were unable to reproduce the issue and didn't do anything to mitigate the problem except for doing a "radio update" and adding lubricant to a window track. I was told I have to wait until it happens again and try to record it.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine suffered a catastrophic failure, including a bottom-end bearing failure, causing the camshaft to seize, the flywheel to shear off, and metal to spread throughout the engine, cooling system, and radiator. This also tripped the main fuse, resulting in an electrical short. The failed engine is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? I was driving on a 55 mph highway when the engine completely shut off without warning. Losing all power while traveling at highway speeds was extremely dangerous, and I was barely able to glide the vehicle to the side of the road before it lost momentum. It is terrifying to think of what could have happened had I not been able to get out of the travel lane in time, especially with other vehicles moving at high speeds around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership diagnosed the issue and confirmed the engine failure. They have determined that a full engine replacement is necessary. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an authorized GMC dealership service center. I have not yet had it inspected by any other parties. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared before the engine shut off. The failure was completely sudden and unexpected, with no prior symptoms or indications of an issue.

I CONSTANTLY GET THE FRONTAL CRASH NOT AVAILABLE WARNING THE NAVIGATION PICKS UP ON CONVERSATIONS STEREO FREEZES NAVIGATION SCREEN HAS BEEN BLANK NO MAP DATA VISIBLE SCREEN WILL NOT CHANGE FROM DAYLIGHT TO NIGHTIME ANYMORE (I HAVE TAKEN THE VEHICLE TWICE TO THE DEALERSHIP AND HAVE IT REPAIRED THEN IT HAPPENS AGAIN) WHEN DRIVING THE VEHICLE WILL RANDOMLY BRAKE AND SAYS SOMETHING IS NEAR WHEN THERE IS NOTHING CLOSE

The engine locked up while driving down my driveway at 5mph. It’s at the dealership awaiting a new engine install that is on back order.

-3800 Miles on GMC Yukon/Engine Failure -Driving vehicle down highway and it just quit, would not turn over engine made a clunky rattle noise and nothing, no warning no lights nothing. Definitely a Safety issue as no way to get it off the road! -Dealer took engine apart and said Valve broke off and put a hole in cylinder and ruined the engine block, says we need a new engine, can't get one from GM for estimated 7 Months!!

2024 gmc Yukon with less than 2,000 miles decided not to start one day. Had a tow truck come to the house and pick it up to take to a local shop to get a new battery. Replaced the battery and the battery shop delivered to car back to our house and was totally fine…the next day we went to start it and again the battery was toast. So, got another tow truck to deliver to the dealership and had it checked out, the dealership says there are 12 codes popping up and they can’t figure out why the batteries are not holding at this point. This is a diesel Yukon. We had a 2022 Escalade that the motor went belly up on us 3 times before we bought this diesel Yukon thinking this problem would go away but I guess I was wrong. I will be returning this Yukon to the dealership and doing a buyback. We have been stranded way too many times with these gm vehicles and I’m starting to loose trust with General Motors.

Vehicle was traveling down the freeway at 70 mph when suddenly the motor stopped running and it shifted automatically into neutral. We had to coast the car off of the freeway to the side of the road and stop. One stopped the motor no longer would start and we had to call a tow truck to get towed to the dealership. Dealership has stated that the motor will be need to be replaced. Wheel samples were taken and results were excessive metals found in the oil. Dealer noted likely it was a bearing issue that failed in caused the motor to fail. A complete engine replacement will be required from the dealership

While accelerating up to 55MPH, the vehicle automatically shifted into neutral without warning. We tried to shift it back into Drive, nothing happened. We pulled off the road to try and shift in a reduced speed and still nothing. We finally came to a stop and tried to shift it into Drive, still nothing. There was an error message: “conditions not correct for shift”. We place vehicle into Park, turned off the engine and tried to restart. The engine wouldn’t turn over. A police officer stopped and tried to jump the battery, nothing. The dashboard and lights turn on, but there was ZERO turn over with the ignition. We continued to try it to no avail. We had a tow company come and unplug the battery to try a system reset, and still nothing. Car was towed with no ability to get it into neutral.