NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 GMC Yukon. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I was driving on the highway and my car signaled a "Low Oil Pressure". I pulled over and checked the oil level which confirmed I had the proper amount of oil in the engine. I turned on engine and began to drive again. Five minutes later I got a warning saying "No Oil. Turn Engine Off" and pulled over immediately. Had the car towed to GMC Beck and Masten Dealership the same day. Next day GMC Beck and Masten dealership ran diagnostics and didn't find any issues other than confirming the computer showed some "communication issues". They reset the computer system and called me and said I was good to go. I picked up my SUV and a mile away from home I notice the oil gauge was almost at zero. As I turned slowly to my street the SUV just stopped moving in the middle of a road while an 18 wheeler was behind me in a construction zone. 18 wheeler had to swerve to the right to prevent hitting me. I had the car towed again. The week after dealership called and said "you will stay in your rental and we are ordering an engine" casually. I called to understand what was going on but had to look in car forums to realize this was bigger than just a glitch in one car.
The contact owns a 2024 GMC Yukon. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle jerked and the vehicle failed to accelerate above 45 MPH. Additionally, the contact stated that the vehicle lost motive power. The contact pulled off the roadway. The contact stated that the failure occurred while driving uphill. The vehicle was towed to the dealer ,where it was diagnosed with a possible engine failure; however, the contact was informed that the engine needed to be disassembled to confirm the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Was driving on the interstate when the engine stopped running. My screens went off and came on saying to press the start button to turn on as my car is still moving. Once pulled over couldn’t get the car to turn off or shift out of park. Engine never started since then. Mechanics looking at the Yukon have verified that my engine did seize up. My car is less than a year old.
The contact owns a 2024 GMC Yukon. The contact stated that while a friend was driving at highway speeds, the vehicle suddenly experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer, who diagnosed that the engine had failed and needed to be replaced. No further information was available. Additionally, the vehicle had previously experienced a loss of braking while driving with the cruise control activated. The contact stated that while driving at a slower speed, the vehicle lurched forward, striking a gate, and causing damage to the front bumper of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed of the NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 16,000.
My wife was driving our 2024 Yukon Denali XL when, without warning or any indications, the engine shut down. She lost power to the car car in the middle of a highway, endangering herself, our children and other drivers on the road. She was unable to restart the car or change the gears. She had to call the police to help and they ordered a tow truck to have the car towed. The car had been in for an oil change 2 days prior at the dealership. We had the car towed there and they confirmed the engine needed to be replaced. Looks like we can add this to the laundry list of other GM trucks with the same issue.
1/14/25 car lost acceleration, power steering, power braking while driving on the interstate. no warning. car switched to neutral and would not be put back into drive and stopped running. eventually restarted and drove towards a safe location with rough shifting for another few miles before the loss of power again and began making loud engine sounds. at this point the car died again and did not restart. this was the first time any check engine or warning light came on.
2024 Yukon AT4 14,214 miles. I heard a metal dropping sound that morning but otherwise it acted fine. I thought something fell in the vehicle but nothing was there. No lights came on. Then later that day it just died at a light in town. Suddenly received low oil pressure warning and vehicle shutting off. Happened out of no where. Was able to start it and get off out of middle of road. It continued to die over and over and then finally wouldn’t start again. Towed to dealership. Dealership able to start it once there but stated check engine light was on. We called for an update after a week of waiting and were told that it needs a new engine.
On [XXX], I was driving approximately 70 MPH on [XXX] when the engine stopped without warning. I had the vehicle towed to Causley GMC where it was repaired. I was on the way home from Causley driving on [XXX] when the engine stopped again. I had it towed back to Causley. The next day they called me and said that the engine was destroyed and needed to be replaced. Both times it stalled I was on the expressway and if I were not able to coast to the side of the road, I would have been in a very dangerous position for me and everyone else on the highway. There was not a warning before the engine stopped, so it was very fortunate for me that I had enough momentum to be able to coast far enough to get in a safe position.
Since purchasing the vehicle in September with 8 miles there have been several electrical malfunctions. Some “fix” themselves when I restart the vehicle and several have needed to go into service. The first issue was when my mirrors wouldn’t come back up when switching to drive. I disabled the reverse tilt option and had it serviced to be fixed. Apparently it needed an update. More recently I had several malfunctions. My vehicle would lower its self while still in gear, and it wasn’t the normal self leveling. I didn’t not have any warning lights or messages pop up. The next time I started my vehicle and had “service rear axle” warning. I called the local dealership and after restarting the vehicle several times and more error messages, I decided to attempt to drive the vehicle in, all the while recovering several message warnings. On the way I was increasingly loosing brakes and I rolled into their parking lot with no breaks. Since this episode I have had repeated lost connection codes without dash warnings. They first attempted to reprogram the brake control monitor. Then when it continued to lower itself and have other malfunctions it went back into service. They replaced the serial data gateway and reprogrammed it. Since then the vehicle is having lost communication codes every day. It is currently in service to try and figure out what’s causing it and hopefully fix it.
Two weeks ago, while driving on the highway, our Yukon suddenly quit accelerating and flipped into neutral. We had to quickly pull over to the left shoulder with our entire family. We put the vehicle into park and tried to restart, which it wouldn’t do. We ended up having to call OnStar and having it towed to the nearest dealer. They “repaired it,” yet a week later, the same thing happened while pulling up to a stop light. This time we were 4 hours from home and on a weekend. While waiting for a tow truck, the police towed it to an impound lot. Lots of money, time and red tape to get it out of the impound lot to the nearest dealer to have it looked at. It’s been there almost a week and all I’ve heard is that it’s most likely the motor but they still haven’t confirmed.
On [XXX], while traveling from Florida to Kentucky to visit family for the holidays, our Yukon XL began to make a noise that mimicked that of a car going over Rumble strips on the highway. This happened at approximately the Tennessee Kentucky state lines. We stopped the car and contacted OnStar who then ran a remote diagnostic and stated that they could not tell if anything was wrong with our vehicle and recommend seeking out a GMC repair center once we arrived at our destination. The technician at the GMC dealership after evaluating our vehicle told us that there was metal in the oil filter and that the engine would need to be replaced. Our Car was not safe to drive or return to our home over 800 miles away. No warning lights came on in the vehicle to warn us that the car was at risk or failing. We are still without out our car as another engine has not been secured by GM. Our Car is still in Kentucky at the dealership who found the problem and is inoperable. Our car is 9 months old and had only approximately 13,000 miles on it and all service has been completed at a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have had several time that going down the highway at around 70 MPH with the cruise control on. Know other cars or trucks around me, my car loses power, put on the brakes. If I press on the gas petal, the car will accelerate. Never a warning, scares the heck out of you. Fortunately when this happens I have never had a car or truck behind me. If there would be a car or truck behind me, this could cause a collision for sure. No warning lights comes on. I've told the GMC dealer twice about this. Twice I was told to make another service appointment to bring my Yukon back. I was told that no service tech was available to look at this at this time.
Was driving on highway when the engine started to labor. Without notice the car flipped into neutral. Obviously this was very dangerous going from acceleration to no engine power. I barely made it to the side of the highway by crossing two lanes to get there. When on the side of the road the car went into park and was unable to move to any other modes. Not even neutral. Again very lucky to have gotten off on the shoulder. Once the car came to a stop we were stuck for good. Had to get towed 60 miles or the nearest dealership with my wife and two young children. Took the car to a GMC dealership who said; “yeah this has been happening with the V8s”. It has now been 30 days and still no updates from GM outside of them waiting on a new engine. Also GM only gives you $44/day for a rental car which doesn’t even come close to covering a like kind vehicle. We had a 2024 Yukon Denali. I am now without a car and the only communication I am getting from GM and the GMC dealership is to wait until they receive and replace the engine, which they say should hopefully fix the problem. I am not taking the risk that this could happen again with my family in the car. Looking to get some form of a buyout and move into a different car.
We are a military family and were stationed in Fort Wainwright, Alaska in 2024. We had orders to move our household and all logistics (ferry tickets, lodging, etc...) were in place to depart on [XXX]. Following our first incident of engine failure with a 2023 Yukon Denali (VIN: [XXX] ) on [XXX], we were forced to trade in the vehicle and purchase a 2024 Yukon Denali XL. On [XXX], my husband and I packed our three daughters and loaded the 2024 Yukon Denali XL (VIN [XXX] ) for a two-week Christmas vacation with our extended families. Just outside Collinsville, Alabama the vehicle automatically shifted into neutral where my husband lost control of the accelerator pedal. Thankfully, we were in the right lane and safely navigated to the shoulder. Had we been in the far-left lane of this busy interstate, our family’s safety would have been at significant risk. Once parked, the vehicle never started again. We waited a few hours for a tow truck and family to collect us and all our belongings. It snowed most of the day and was very cold and while waiting for assistance, our car battery died. The vehicle was towed to Royal GMC in Vestavia Hills, Alabama and diagnosed with engine failure requiring complete engine replacement. General Motors replaced the engine since the vehicle was under warranty; however, after two engine failures I do not trust that this won't happen again. I fear for my family's safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
aside from constant electrical issues with the serial gateway module that gm refuses to replace many safety features fail regularly most importantly this replacement yukon for the 2023 with engine issues also has engine issues and the same 6.2L engine. When leaving my home and or driving on any decent up or downhill road and coasting the vehicle will misfire and trigger the MIL to flash. I’ve taken it into the dealer many times for this and in the end they say it’s a software problem with AFM disabling 5 cylinders. They claim that the geometry of the vehicle along with having 5 cylinders disabled causes the engine to vibrate enough to make it think it’s misfiring. this came from their factory field service tech. they refuse to fix it. they refuse to put this on paper. they told me if I wanted it fixed, I could buy a 2025 instead. this is insanity.
Engine oil consumption, low oil every 3000 miles
I want to report the dealership, Hill GMC, in Newtown Square PA and the salesman, Vince Pace, that special ordered this vehicle for me in December of 2023 knowing full well that these cars had an engine problem. It was deceitful and cunning. I purchased a GMC 2024 Yukon Denali for $102,000 I am a senior citizen and I was taken full advantage of in this fraudulent sale.
On November 13, 2024 I was operating my vehicle at approximately 55 miles per hour when it suddenly experienced complete engine failure. The incident occured at 10 o'clock at night, and the loss of power resulted in the immediate shutdown of all vehicle systems, including headlights. Due to the unexpected nature of the failure, I was unable to bring the vehicle to an immediate stop. Fortunately, my three children and I escaped the incident without injury. The vehicle eventually came to a stop, and I was able to assess the situation and contact OnStar. The vehicle was towed to dealership.
The engine had a bearing fail causing the engine to knock and make loud noises. The engine has been replaced and is at GMC corporate investigation center. GMC installed another engine that is also doing the same thing 150 miles after it was replaced. My families safety was put at risk because the motor could have locked up or exploded with us in the car causing a crash or possible fatality. Yes the problem was found at the dealer and caused them to investigate which is when they found the failing bearing. Yes, GMC corporation has the failed components and identified the engine needs replaced. They have yet to comment on the second engine that needs replaced. There are no warning lights to identify this issue, The lack of notification from GMC could cause drivers to be hurt by not knowing their car is failing.
engine shut down while driving... complete engine failure was the cause
1 Adaptive cruise stopped me several times for no reason as there was nothing on the interstate and the weather was clear. This was very jarring at 80 miles per hour on the interstate created a hazardous and dangerous driving condition as cars were all around, almost was rear-ended. 1a Adaptive cruise started all the sudden when I was stopped at an intersection almost caused a wreck, as soon as I took my foot off the break it speed up, but I was able to veer off and break several more times. The adaptive cruise should automatically go off when the brakes are applied. 1b Cruise control will not activate sometimes (it is intermittent). 2 Sensors do not work properly and do not go off to warn if I have driven to close to something, this has happened several times after I became aware of it and after front bumper was damaged. 2 Garage door opener works sometimes, this means I have to get out unlock the house go shut the garage door and relock the house... very unsettling. 3 Android Auto goes out continuously and will not reconnect even though the maps are still on my phone and everything is setup correctly. This also creates a hazardous condition when driving on the highway in unfamiliar areas causing me to miss turns and unable to navigate through traffic. 4 Seat, adjustable setting does not work when entering the vehicle, only upon exit. 5 Mirrors do not automatically fold when parking the vehicle as they did when I purchased the GMC. 6 Rearview camera doesn't turn off automatically after reverse parking has to be done manually while driving. There are so many issues with this vehicle. I have serious concerns with the safety of this Yukon. I have filed a lemon law with GM on the Yukon. The GM representative Lied in the abrtration stating there was a recall that would fix these issues....The dealer was notified within a week of the purchase but had me wait until GM had a software fix.... They stated the software update should take care of all the issue
The vehicle one week after purchasing has had a tapping noise coming from engine and a rattling noise as well that you hear from the inside of vehicle. I have taken vehicle to two separate GM dealers. The first being where vehicle was purchased and they did not log in visit and basically said nothing could be done until engine breaks. The second dealer was only able to duplicate the rattling noise but had no loaner for me and advise would contact GM for next steps since a complaint has been filed. As of today nothing has been done. The second dealership also confirmed orange peel on paint and nothing either.
Driving on highway and engine cut off with no warning. No dash lights to show a warning. 3321 miles on engine. The vehicle was unable to be put in neutral for the police to push it out of the highway. Three Moncks Corner police cars surrounded the vehicle to maintain safety. The vehicle was towed to the dealership. Needed a new engine and cooling system. The engine and cooling system were both replaced.
Audio intermittently goes out. This includes radio sound, OnStar blinker indication sound, audible safety warnings and pedestrian alerts.
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Good morning. It’s about the safety recall for loss of propulsion due to manufacturing defects that can lead to engine damage and engine failure. GM notified me about this in September 2025 . So, I drove my vehicle to the dealership to inspect my vehicle , my SUV passed the examination, they replaced the oil recommending now another one with higher viscosity, new oil cap and an owner’s manual insert free of charge. Ladies and gentlemen; My concern from here on now is, just doing this is going to give me a peace of mind? Meaning the manufacturer defects issue is not longer in my vehicle? I paid a top dollar for this specific unit because I like to travel across the country even to go to Mexico. Right now I’m driving the truck silent, no music at all.driving the vehicle just to go to the store, to buy groceries,very short trips, around my neighborhood Trying to hear any noise, any knocking noise on my engine, observing the dashboard controls constantly, my family and I decided to stop traveling due to my vehicle is not secure to do it with this particular 6.2 engine because my notification letter from GM says that if the vehicle fails during operation will lose control increasing the risk of crash. As a GM customer, using my vehicle with my family I don’t feel safe and comfortable with my vehicle therefore I am asking and expecting for a better solution from General Motors. Not just replacing the oil for another one with a higher viscosity because doing this only is telling me that it’s just a cheap remedy, but the manufacturer defects are still there with my vehicle . I know they extended the warranty to cover this defect if something happens in the future, but isn’t about that , is about the safety, the concerns, the feelings of the family members involved in this insecure situation while driving this vehicle in the highway at 70 miles an hour.Ladies and gentlemen. I am pretty sure you can help us with this petition , GM should be able to do something way better.