1997 Honda Accord Complaint Log

CONSUMER RECEIVED A RECALL NOTICE ON FAULTY IGNITION SWITCH. CONSUMER CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL SERVICE DONE, BUT THE DEALER TOLD HIM THAT HE WILL BE CHARGED FOR THE LABOR BECAUSE HIS VEHICLE HAD AN AFTERMARKET ALARM SYSTEM. *YH

THERE WAS AN OIL LEAK DUE TO AN ENGINE BLOCK CRACK. *YH

NHTSA RECALL CAMPAIGN 02V120000 IGNITION SWITCH; THE OWNER DOES NOT AGREE WITH THE PROCESS THAT HONDA MANUFACTURE HAS INSTRUCTED THE DEALERSHIP TO CHARGE THE OWNERS TO REMOVE WIRES FOR REMOTE ENTRY/ALARM SYSTEM. HE WANTED THE HONDA MANUFACTURE TO SEND HIM A LETTER STATING THIS PROCESS IS IN CONJUNCTION WITH THE RECALL. THE PHONE NUMBERS THAT WAS GIVEN TO HIM BY THE CORPORATION ARE EITHER NOT WORKING OR THEY WILL NOT TRANSFER HIM TO THE CONTACT PERSON WHICH HE SPOKE TO WHEN FIRST CALLED. PLEASE DESCRIBE DETAILS. MR

CONSUMER STATES THAT THE DEALER WANTS TO CHARGE THEM TO RECONNECT THE ALARM SYSTEM TO PERFORM THE RECALL ON THE VEHICLE. HONDA OF PRINCETON PRINCETON, NJ 609-683-0840 MR

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ABS SYSTEM ON HER VEHICLE WHICH IT HAS ALREADY BEEN REPLACED ONCE AND NOW SHE IS EXPIRIENCING THE SAME PROBLEM DEALER WAS CONTACTED AND HAS STATED THAT THE PROBLEM WAS ALREADY REPLACED THEREFORE THEY WON'T WORK ON THE VEHICLE AGAIN. TS

THE CONSUMER RECEIVED A RECALL LETTER CONCERNING THE INSTALLATION OF AN IGNITION SWITCH. THE CONSUMER WAS TOLD THAT BECAUSE HE HAD AN ALARM SYSTEM, HE WOULD HAVE TO PAY TO RECIEVE THE RECALL. *SCC

NO PARTS AVAILABLE. RECALL #02120000 IGNITION SWITCH. ATAMAN HONDA 978-851-4356 PLEASE PROVIDE THE ADDRESS. TS

WHEN STARTING THE VEHICLE THE AIR BAG LIGHT COMES ON AND WHILE DRIVING IT STAYS ON. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. *SCC *JB

THE SRS DASH LIGHTS CAME ON AND STAYED ON. *AK *NLM

THE CONSUMERS VEHICLE EXPERIENCED THE SAME FAILURE AS THE VEHICLES THAT WERE RECALLED BY THE MANUFACTURER. THE CONSUMER WAS TOLD BY THE MANUFACTURER THAT THE VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS EXPERIENCED A "POPPING SOUND" ESPECIALLY WHEN TURNING A CORNER FROM THE FRONT END. THE OWNER WAS TOLD BY A MECHANIC THAT THE STRUTS WERE FAILING. *NLM

CONSUMER STATES THAT THE ABS SYSTEM FAILED. PLEASE PROVIDE ANY INFORMATION.

THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE AIR BAGS WILL NOT DEPLOY WITHOUT A NEW COMPUTER SYSTEM. *JB *JB

THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER AND PASSENGER SIDE AIR BAGS WERE FOUND TO BE DEFECTIVE. *AK *JB

CONSUMER COMPLAINED ABOUT AIR BAG LIGHT COMING ON/OFF. VEHICLE WAS ASSESSED BY HONDA. THE CONTROL UNIT IN THE STEERING MALFUNCTIONED, THUS DISABLING THE AIR BAGS TO FUNCTION PROPERLY.*AK

VEHICLE WAS TAKEN IN FOR A RECALL REPAIRS FOR A BALANCER SHAFT OIL SEAL LEAK. HONDA REFUSED TO PAY FOR THE REPAIRS. HONDA INSISTED THEIR RESPONSIBILITY ENDED IN JANUARY 2003. HOWEVER, CONSUMER CALLED IN SEPTEMBER 2002 TO GET THIS WORK DONE. IT WASN'T MENTIONED AT THAT TIME. FILE WASN'T UPDATED, RESULTING IN REFUSAL OF RECALL REPAIRS. *AK