NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TAKADA INFLATORS. MY 2002 HONDA ACCORD HAS HAD 2 RECALLS ON THE DRIVER SIDE INFLATOR OR AIRBAG. THE SRS LIGHT IS ON ALL OF THE TIME. I EXPLAINED THAT THE LIGHT USED TO COME ON AND GO OFF WHEN IT WAS VERY HUMID OR HAD RAINED. AFTER SEVERAL MONTHS OF THAT, THE LIGHT CAME ON AND NEVER WENT OFF. I ASKED THE DEALER IF THEY WOULD CONTACT HONDA AND ASK IF THEY COULD REPLACE BOTH AIRBAGS OR INFLATORS ON THE DRIVER AND PASSENGER SIDE. THEY SAID THEY WOULDN'T FIX IT SINCE IT HADN'T BEEN A PART OF THE RECALL. THEY REPLACED THE DRIVER SIDE INFLATOR/BAG AND SENT ME ON MY WAY WITH THE SRS LIGHT STILL ON. RECENTLY I HAD ANOTHER RECALL FOR THE DRIVER SIDE INFLATOR. ONCE AGAIN I REQUESTED THAT THEY CONTACT HONDA TO GET AUTHORIZATION TO FIX THE PASSENGER SIDE SINCE THE SRS LIGHT IS STILL ON. ONCE AGAIN I WAS TOLD THEY WOULDN'T DO SO AS IT ISN'T PART OF THE RECALL. GIVEN THE HISTORY OF THE INJURIES AND DEATHS RELATED TO THE SRS/INFLATORS, WHY WOULDN'T THEY INVESTIGATE TO SEE WHAT THE PROBLEM WAS? I CAN'T AFFORD TO DO SO MYSELF. THEN THE DEALERSHIP TOLD ME HE'D NOTE IN THE HISTORY THAT I "REFUSED TO FIX IT". I WENT AHEAD AND SCHEDULED A TIME TO TAKE IT IN FOR THE RECALL FOR THE DRIVER SIDE INFLATOR. AFTER I GOT OFF THE PHONE, IT REALLY MADE ME MAD THE WAY THE DEALER IMPLIED THAT THIS WAS MY PROBLEM AND NOTE THE HISTORY. SO, I CALLED THE HONDA RECALL NUMBER BACK AND ASKED THEM TO NOTE ON THE HISTORY OF MY CAR THAT I INFORMED HONDA AND THE DEALERSHIP THAT THERE WAS AN ISSUE WITH THE SRS LIGHT AND THEY CHOSE TO NOT EVEN LOOK INTO THE PROBLEM. I'M WRITING THIS TO PUT HONDA ON NOTICE THAT I HAVE NOTIFIED THEM OF THE SRS PROBLEM AND REQUESTED THAT THEY FIX IT UNDER THE RECALL AND WAS TOLD "NO" TWICE! A QUICK SEARCH ON THE INTERNET MAKES IT OBVIOUS THAT THIS IS A KNOWN PROBLEM THAT HAS BEEN BROUGHT TO HONDA'S ATTENTION AND THEY CHOSE TO IGNORE IT.
TAKATA RECALL, AIR BAGS
PASSENGERS SIDE SEATBELT IS LOCKED AND WILL NOT ALLOW PASSENGERS TO BUCKLE UP
TL* TAKATA RECALL. THE CONTACT OWNED A 2002 HONDA ACCORD. THE CONTACT STATED THAT THE DEALER PERFORMED A RECALL REPAIR ON THE VEHICLE PERTAINING TO THE AIR BAGS; HOWEVER, THE AIR BAGS WOULD NOT FULLY DEPLOY AFTER THE REPAIR. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED OUT INTO AN INTERSECTION AND WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS DESTROYED AND ONLY THE RIGHT SIDE CURTAIN AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A BROKEN NECK THAT REQUIRED INTENSIVE MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD AND THE CONTACT WAS WAITING TO DETERMINE IF THE INSURANCE COMPANY AND THE MANUFACTURER WOULD BE ABLE TO INVESTIGATE WHY THE AIR BAGS DID NOT FULLY DEPLOY. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WHEN I PURCHASED MY 2002 EX HONDA ACCORD IN 2015; I THOUGHT I WAS GETTING A RELIABLE DEPENDABLE CAR. HONDA IS KNOW FOR ITS RELIABILITY BUT LITTLE DID I KNOW THAT THE WHOLE SUB-FRAME (FRONT & BACK WAS FULLY RUSTED). MY SRS WARNING LIGHT COMES ON QUITE OFTEN. THE A/C DRAIN I STRONGLY BELIEVE WAS INSTALLED IMPROPERLY WHICH CAUSES THE SUB-FRAME TO RUST AND CRACK. I BOUGHT THE CAR WITH ONLY 82,358 MILES AND PURCHASED A EXTENDED WARRANTY THROUGH HONDA DEALERSHIP WHICH MY POWERTRAIN ONLY COVERED UP TO 90,000 MILES. I HAD TAKEN THE CAR FOR ITS FIRST OIL CHANGE WHICH WAS AT 91,000 MILES AND ALL OF A SUDDEN I STARTED TO HAVE POWERTRAIN PROBLEMS. EVEN THOUGH ON MY BILL OF SALE IT STATED AS IS HONDA DEALERSHIP KNEW THAT A CUSTOMERS SUCH AS MYSELF WOULD LOOK UNDER THE BODY OF THE CAR. I WENT ONLINE AND HAVE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM I WAS HAVING WITH THIS MODEL & YEAR. ALSO THEIR EXTENDED WARRANTY PROBLEM WAS AN ISSUE. WHY IS THE FEDERAL GOVERNMENT & STATES ALLOWING HONDA TO SELL A CAR WITH IMPROPERLY INSTALLED A/C DRAIN,SUB-FRAME ROTTING & CRACK ISSUES, TRANSMISSION FAILURE, DEFECTIVE SEAT BELT SENSOR. I PRAY THAT NO ONE DIES FROM THIS VEHICLE. 1999-2002 MODELS. I'M A MOTHER OF FOUR WITH A NON-CURABLE DISEASE AND I JUST WANT MY CAR TO BE FULLY REPAIRED AT THE EXPENSE OF HONDA. DRIVING ON THE HIGHWAY AND TURNING IS DANGEROUS FOR ME TO BE OPERATING BUT THIS IS MY ONLY MEANS OF TRANSPORTATION. MY MECHANIC HAS TO ME I SHOULDN'T HAVE PURCHASE THIS VEHICLE BUT I DIDN'T REALIZE THAT HONDA WOULD DO THERE CUSTOMERS WRONG LIKE THIS JUST FOR A PROFIT!!!!
The contact owns a 2002 Honda Accord. The contact stated that while driving at 70 MPH, the contact crashed into a guard rail, and then the median's metal barrier. None of the air bags deployed upon impact. The contact sustained a bulging disc in her neck, and her husband, who was the passenger, had a broken neck. The contact and her husband later received medical treatment at the hospital. A police report was filed. The vehicle was towed to a tow yard and later taken to the contact's residence, where it remained. The insurance company did not deem the vehicle totaled. The manufacturer was not made aware of the failure. Prior to the collision, the vehicle had previously been serviced for the driver's and passenger's side air bags. The failure mileage was 258,673.
MY CAR IS COMPLETELY UNSAFE TO DRIVE. IT STALLS WHILE DRIVING. IT HAS STOPPED ON HIGHWAYS, BUSY INTERSECTIONS, DAYTIME-NIGHTIME. HONDA DEALERSHIP AS WELL AS OTHER REPAIR SHOPS HAVE TOLD ME THAT NOTHING SHOWS UP ON THEIR ELECTRICAL TESTS. THEY TEST DRIVE AND IT DOESN'T HAPPEN. THE CAR WILL GO 2 -3 BETWEEN OCCURENCES, BUT IT HAPPENS. THE IGNITION SWITCH HAS BEEN REPLACED. PRESENTLY, THE CAR IS A DEATH TRAP AT 125,000 MILEAGE. I HAVE READ THAT THIS HAPPENS TO OTHER HONDAS. IF THIS IS TRUE, THIS WARRANTS A RECALL. THE HOOD ON MY ACCORD DOES NOT CLOSE. THERE HAS BEEN A PROBLEM WITH THIS FOR SEVERAL MONTHS.
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING 15 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE AIR BAG. THE AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT SWERVED, LOST CONTROL OF THE VEHICLE, AND DROVE OVER A CURB. THE FRONT DRIVER SIDE SEAT BELT PRETENSIONER ACTIVATED. THE DRIVER SUSTAINED MINOR CUTS, AND HEAD AND NECK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DRIVER SIDE AIR BAG, BOTH SEAT BELTS AND BUCKLES, AND A SOS UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT OUT A FIELD REPRESENTATIVE TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 74,965.
MAY HAVE TO DO WITH TAKATA RECALL. AS LONG AS I'VE HAD THE CAR (I BOUGHT IT NEW) THE AIRBAG LIGHT HAS GONE ON AND OFF INTERMITTENTLY. I'VE HAD ALL RECALL WORK DONE. THE LIGHT PERSISTS IN COMING ON INTERMITTENTLY. EVERY TIME MY CAR IS AT THE DEALERSHIP FOR SERVICE I ASK THEM TO CHECK THIS MATTER TO SEE WHY THAT'S HAPPENING, AND EVERY TIME THEY TELL ME IT'S NOT A PROBLEM AND THE AIRBAGS AND THE LIGHT ARE FUNCTIONING AS THEY'RE SUPPOSED TO. I CAN'T BELIEVE THAT'S TRUE. SOMETHING MUST BE WRONG FOR THAT TO HAPPEN. I NOTICE THAT THEY NEVER MAKE MENTION OF HAVING CHECKED THIS OUT ON THE SERVICE ORDER. THIS HAPPENS AT ANY TIME, MOVING, STATIONARY, ANY TYPE OF STREET OR HIGHWAY, TURNING, ETC. IT CAN HAPPEN AT ANY TIME AND UNDER ANY CONDITIONS. IT HAS ALWAYS BEEN TO THE SAME DEALERSHIP FOR SERVICE. I'M REALLY BECOMING CONCERNED ABOUT THE SAFETY FACTOR AND IF I WOULD HAVE A FAILURE OF THE AIRBAGS TO DEPLOY WHEN NEEDED. ABOUT A YEAR AGO I WAS REAR-ENDED--HARD--AND THE AIRBAGS DIDN'T DEPLOY. I DON'T KNOW IF THEY SHOULD IN A REAR-END COLLISION, BUT THEY DIDN'T. I COULDN'T GIVE A DATE AS PER YOUR FORMAT BECAUSE THIS HAS OCCURRED FROM 2002 UNTIL THE PRESENT, 2015, SO THE DATE I ENTERED BELOW IS TODAY'S DATE. I ALSO COULD NOT GIVE A MILEAGE BECAUSE THIS HAS OCCURRED FROM 0 MILES TO THE 47,000 MILES THE CAR NOW HAS ON IT.
MY ACCORD IS SUFFERING FROM SOME SEVERE RUST ON THE PASSENGER SIDE SUB FRAME. I RECENTLY DISCOVERED THAT IT IS WORSE THAN I HAD THOUGHT. THE RUST AFFECTS THE AREA IN WHICH THE SWAY BAR IS MOUNTED TO THE FRAME, WHERE THE LOWER CONTROL ARM IS MOUNTED, AND ALSO SUPPORTS THE ENGINE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL, CAUSED BY AN A/C DRAIN HOSE. I AM CONCERNED ABOUT MY SAFETY AND HOPE HONDA HEARS MY/OUR CONCERNS.
THE SUB FRAME IS RUSTED AWAY ON THE PASSENGER SIDE. I NOTICED IT WHILE I WAS DRIVING. IF I WOULD'VE KEPT DRIVING THE VEHICLE AND THE RUSTED FRAME GAVE WAY, ME AND MY KIDS OR OTHER PASSENGERS IN VEHICLES ON THE ROAD COULD HAVE BEEN INJURED OR EVEN KILLED
TL* THE CONTACT OWNED A 2002 HONDA ACCORD. WHILE THE CONTACT'S VEHICLE WAS MAKING A U-TURN, IT WAS STRUCK HEAD ON BY A TRUCK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, BACK, AND FEET. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 05/18/16*LJ *TR
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING 30 MPH, THE GAUGE AND RPM UNIT ON THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ACCELERATE WHILE ATTEMPTING TO COME TO A COMPLETE STOP. THE CONTACT ALSO STATED THAT IT WAS EXTREMELY HARD TO SLOW THE VEHICLE DOWN. THE FAILURE OCCURED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
2002 HONDA ACCORD WITH 115,000 MILES MAKING CLUNKING NOISES WHEN DRIVEN, MADE WORSE WITH TURNS. TOOK TO A MASTER MECHANIC 2 DAYS AGO WHO INITIALLY SAID THAT THE SWAY BAR WAS LOOSE AND NEEDED TO BE REPLACED. HE CALLED ME THE NEXT DAY AND SAID THAT IT'S A LOT WORSE THAN JUST THE SWAY BAR, THAT THE SUB FRAME IS RUSTED ON THE PASSENGER SIDE AND THERE'S A HOLE. IF THE SUB FRAME BREAKS WHILE DRIVING, IT COULD BE A VERY BAD SITUATION CAUSING AN ACCIDENT. THE VEHICLE IS NOT DRIVABLE UNTIL REPAIRED AND THE COST COULD EXCEED THE VALUE OF THE CAR IF A NEW SUB FRAME IS USED. IN THE PAST 4 YEARS I HAVE PURCHASED 3 HONDA VEHICLES, THIS ACCORD, A 2010 CIVIC, AND A 2010 CRV, BUT IF HONDA DOESN'T TAKE OWNERSHIP OF THIS DESIGN FLAW (WHERE THE AC DRAIN IS CONSTANTLY DRIPPING ON THE SUB FRAME CAUSING IT TO RUST) AND DO THE RIGHT THING, I WILL NEVER PURCHASE ANOTHER HONDA IN MY LIFE. I BOUGHT THIS CAR 2 YEARS AGO FROM A LOCAL DEALERSHIP WHO I NO LONGER TRUST AND WILL NEVER DEAL WITH AGAIN. YOU CAN'T TELL ME THAT THEY DIDN'T KNOW ABOUT THE RUST WHEN THEY SOLD ME THIS VEHICLE FOR MY THEN 16-YEAR OLD DAUGHTER. I'M DISGUSTED WITH THE DEALERSHIP AS WELL AS HONDA. I AM ALSO VERY DISAPPOINTED WITH THE CLEAR COAT PEELING OFF THE BODY OF THE CAR. IT LOOKS AWFUL.
EVERY TIME I DROVE THE CAR THE FRONT PASSENGER SIDE WAS MAKING NOISES AT THE WHEEL. I HAD MY MECHANIC TAKE THE WHEEL OFF TO CHECK IT. HE NOTICED THAT THE SUBFRAME IS COMPLETELY RUSTED THROUGH. I TRIED TO PURCHASE THE PART FROM HONDA ESTORE AND THEY DON'T SELL A SUBFAME SO I CALLED OVER 25 USED PARTS STORES AND ALL 25 OR SO PLACES TOLD ME THE SAME THING "ON EVERY 1999-2002 HONDA THAT WE'VE SEEN THAT PART IS RUSTED AWAY". I WOULD LIKE TO KNOW WHY THIS PART HAS NOT BEEN RECALLED SINCE IT IS SUCH A LARGE PROBLEM WITH EVERYONE THAT I'VE SPOKE TO.
I TOOK MY ACCORD TO TEMPE HONDA FOR A TRANSMISSION SERVICE. TWO DAYS LATER, AS I WAS DRIVING ON THE HIGHWAY, I NOTICED THE CHECK ENGINE LIGHT ON AND THE TRANSMISSION WAS SLIPPING AND JERKING AS IT SHIFTED. THE CODE CAME BACK AS A TORQUE CONVERTER CONTROL FAILURE. I REPLACED THE TCC SOLENOID PACK AND THE LINEAR SOLENOID PACK. I WAS INFORMED LATER BY TEMPE HONDA THAT MY TRANSMISSION WAS FAILING AND IT NEEDED TO BE REPLACED AT MY COST. I FOUND OUT THAT HONDA HAS ISSUES WITH THIS TRANSMISSION THROUGH SEVERAL MODEL YEARS AND THEY HAVE NOT RECALLED THEM. I CANNOT DRIVE THE CAR ANYMORE. HONDA WANTS $5000 TO REPLACE IT.
ALTHOUGH THIS VEHICLE HAS BEEN PROPERLY MAINTAINED, THE ENGINE BLOCK IS VERY CRACKED, WHICH CAUSED THE RADIATOR TO GET OIL ALL IN IT. THE CAR IS NOT DRIVEABLE.
MY FAMILY WAS ASLEEP AND MY CAR HORN WAS GOING OFF (I DON'T HAVE A SECURITY ALARM) RAN OUTSIDE AND MY CAR WAS COMPLETELY ON FIRE AT 3:30AM. WE ARE NOT SURE WHAT HAPPENED AND THE FIRE MARSHAL COULDN'T TELL EXACTLY EITHER OTHER THAN HIS OPINION OF MAYBE AN IDEA OF THE LOCATION IT STARTED. I'M NOT SURE IF THIS COULD BE THE ISSUE OR JUST A COINCIDENCE, BUT... MY POWER STEERING SUCKED AND I TOOK IT TO A MECHANIC BECAUSE I WAS ABOUT TO GO ON A 10HR TRIP. I ASKED FOR HIM TO FILL THE POWER STEERING AND DO ALL OTHER NECESSARY ROUTINE MAINTENANCE BEFORE A LONG TRIP (ROTATE TIRES, OIL CHANGE, ADD FREON, ETC) I WAS ON VACATION FOR ABOUT 4 DAYS AND THEN IT CAUGHT FIRE IN THE MIDDLE OF THE NIGHT. CAR RAN FINE BEFORE THAT. ANYWAYS FRIENDS DID SOME RESEARCH AND TOLD ME THERE WAS A RECALL ON HONDA ACCORDS 2003-2007 THAT THE STEERING FLUID CAN DEPLETE AND CAUSE FIRES. MY CAR IS A 2002, THE CAR IS OLD WITH MANY MILES HOWEVER, RAN GREAT. SO NOT SURE WHAT IT COULD BE BUT THAT'S PRETTY COINCIDENTAL!
REAR BRAKES DRAG WHEN CAR IS STARTED AND DRIVEN. *JS
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT END OF THE VEHICLE MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE, TIE ROD, AND BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE A CLICKING NOISE WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SOFT FRAME WAS ROTTED OUT. THE MECHANIC EXPLAINED THAT THE FAILURE WAS CAUSED BY THE AIR CONDITION HOSE WHICH DRAINED WATER ON THE FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO TAKE RESPONSIBILITY, EXPLAINING THAT THE VEHICLE WAS OLD AND WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.
DRIVING AROUND 60 M/P/H ON 08/12/15 , A BANG CAME FROM THE RIGHT PASSENGER SIDE OF THE CAR. WHEN I GOT HOME I INSPECTED THE PROBLEM. THE ENGINE SUB-FRAME HAD ROTTEN AND FELL APART, I WAS VERY LUCKY I DID'NT HAVE A BAD ACCIDENT. I WENT ONLINE AND FOUND OUT THAT HONDA HAD IT AC DRAINPIPE DIRECTS WATER, WHICH IS RIGHT ONTO THE SUB-FRAME IN THIS SECTION, WHICH CAUSE IT TO RUST OUT FASTER THAN THE REST OF THE FRAME. I WILL BE GETTING IT REPAIRED, BECAUSE MY GRANDDAUGTHER NEED THIS CAR TO GET WORK & COLLEGE. HONDA MOTOR SHOULD REPAY ME. I UNDERSTAND THAT HONDA KNOW ABOUT THIS PROBLEM SOME YEARS AGO. (1999 - 2002 PROBLEM).
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. THE SRS AND MAINTENANCE LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000. PARTS DISTRIBUTION DISCONNECT.
TODAY I RECEIVED A NOTICE FROM HONDA OF IMPORTANT SAFETY RECALL TELLING ME THAT THE DRIVER'S FRONT AIR BAG INFLATOR IN MY CAR CAN INJURE OR KILL. THE EMAIL INSTRUCTION PROVIDED BY HONDA TO CONTACT HONDA DOES NOT ACHIEVE CONTACT; IT SEEMS TO BE PROVIDED AS A CYA PROVISION INSTEAD OF A BONA FIDE EFFORT TO MAKE MY CAR SAFE.
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT PASSENGER SUSTAINED HEAD INJURIES. THE PASSENGERS IN THE REAR SUSTAINED NECK AND LEG INJURIES. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGE. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRIOR TO THE INCIDENT, THE VEHICLE WAS TAKEN TO THE DEALER FOR AN AIR BAG INSPECTION WHERE THE DEALER STATED THAT THE AIR BAGS WERE FUNCTIONING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
I WAS TRAVELING ON A THREE LANE ROAD ON THE MORNING OF 7-18-15. A VEHICLE IN FRONT OF ME IN THE MIDDLE LANE SUDDENLY SLOWED DOWN. TO AVOID HITTING THAT VEHICLE I SWERVED TO THE RIGHT LANE AND INTO THE BIKE LANE. I WENT UP THE CURB WITH THE PASSENGER SIDE OF THE VEHICLE AND CONTINUED ON, WHILE BRAKING, AND HIT A LIGHT POLE JUST BEHIND THE CURB. I HAD 'HELP' GOING UP THE CURB AS A FARMER (WHO FARMS THE PARCEL ADJACENT TO THE ACCIDENT SITE) HAD BUILT AN ILLEGAL 40 FT 'RAMP' UP THE CONCRETE CURB WITH ASPHALT TO ALLOW ACCESS FOR HIS FARM EQUIPMENT. THE DRIVER'S SIDE OF THE VEHICLE STAYED ON THE ROAD TRAVELING ALONG THE CURB (IN THE GUTTER). THE DRIVER'S AIRBAG DID NOT DEPLOY. ESTIMATED SPEED WAS 50MPH PER THE COUNTY SHERIFF. THE VEHICLE HAS BEEN INSPECTED BY OUR INSURANCE COMPANY AND IS A TOTAL LOSS. HAD TO GO TO THE HOSPITAL FOR CT SCAN OF THE HEAD AS I HIT THE WINDSHIELD. SUFFERED FROM TEMPORARY AMNESIA AND SLURRED SPEECH. WE WENT TO THE TOWN OFFICIALS AND REPORTED THE 'RAMP' AND IT WAS REMOVED ALMOST IMMEDIATELY. WE NEED HONDA TO INSPECT THE VEHICLE (WHICH WAS TOWED TO OUR HOME) BUT AFTER A WEEK OF LEAVING VOICE MAILS FOR THE CASE MANAGER WE ARE STILL WAITING A RETURN CALL. THE INSURANCE COMPANY WANT TO TAKE THE VEHICLE BUT WE WANT IT INSPECTED TO UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY. NOTE: WE RECEIVED AN AIRBAG SAFETY RECALL NOTICE ON 7-27-15 (AFTER THE ACCIDENT) BUT I THINK THIS NOTICE IS FOR A DIFFERENT ISSUE WITH THE AIRBAGS (NOT A DEPLOYMENT ISSUE).
I STARTED MY CAR ONE MORNING AND THE SRS LIGHT CAME ON. I HAD I T TESTED VIA COMPUTER AND IT SHOWED DRIVERS SIDE SEAT BELT BUCKLE SENSOR, HONDA ON 500 YONKERS AVE, YONKERS WILL NOT REPAIR AT NO COST, AMERICAN HONDA EXPLAINED THAT AS WELL TO ME ON CASE # N012015-07-2000208, I DO NOT UNDERSTAND AS IT IS A SAFETY PROBLEM , MY HONDA BOOK READS SEAT BELTS AND COMPONENTS HAVE A LIFETIME WARRANTY AND THE BUCKLE WITH SENSOR IS A COMPONENT AND THEREFORE MY SRS STAYS LIT, IT ALSO READS THAT IF IT DOES STAY LIT MY AIRBAGS WILL NOT DEPLOY, CAN YOU DO ANYTHING TO HELP ME WITH THIS PROBLEM MA 10/25/15
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE PRESSURE WAS DOWN AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
SUBMISSION FROM CONSUMER RE 2002 HONDA ACCORD TAKATA RECALL. *SMD THE CONSUMER WANTED TO KNOW IF THE REPLACEMENT AIR BAG INFLATOR WAS MANUFACTURED BY TAKATA. IF TAKATA DID NOT MANUFACTURER THE REPLACEMENT, WAS AMMONIUM NITRATE USED AS THE PROPELLANT OR A COMPOUND DIFFERENT FROM THE AMMONIUM NITRATE USED AS THE PROPELLANT. *JB
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY TAKATA AIR BAG HAS BEEN REPLACED TWICE BY HONDA RECALLS. UNFORTUNATELY, THE REPLACEMENT AIRBAG IS ANOTHER TAKATA AIRBAG. DOES THAT MAKE SENSE? MY QUESTION IS: WHY IS HONDA REPLACING DEFECTIVE TAKATA AIRBAGS WITH TAKATA AIRBAGS? SINCE TAKATA IS CONTINUING TO MANUFACTURE DEFECTIVE AIRBAGS. I HAVE NO CONFIDENCE IN THE AIRBAG IN MY HONDA. SHOULDN'T HONDA USE ANOTHER AIRBAG MANUFACTURED BY ANOTHER COMPANY TO REPLACE THE TAKATA AIRBAG.
TL* THE CONTACT OWNED A 2002 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE CONTACT'S VEHICLE CRASHED WITH ANOTHER VEHICLE WHILE APPROACHING AN INTERSECTION. THE AIR BAGS FAILED TO DEPLOY. TWO OCCUPANTS WERE INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE AIR BAGS WERE REPLACED IN OCTOBER OF 2014 BY THE MANUFACTURER. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000...UPDATED 06-16-15 *BF UPDATED 10/18/2017*CN
I TOOK MY VEHICLE IN FOR AN AIRBAG RECALL RECENTLY AND AS I WAS DRIVING BACK HOME AND STOPPED AT A TRAFFIC LIGHT THE RED LIGHT SRS APPEARED. IT STAYED ON FOR A FEW SECONDS AND WENT OUT AS I WAS DRIVING. IT DID THIS A COUPLE OF TIMES AND FINALLY IT JUST STAYED ON. SINCE I'VE HAD THIS VEHICLE I'VE NEVER HAD THIS HAPPEN. I CALLED THE DEALERSHIP WHEN I GOT HOME AND THEY TOLD ME THEY DIDN'T DO ANYTHING OTHER THAN REPLACE THE AIRBAG AND THAT IT WAS THE SEATBELT RESTRAINT SYSTEM. LIGHT IS STILL ON NOW. THE ONLY SEATBELT THAT IS USED IS MINE AS I AM THE ONLY DRIVER OF MY VEHICLE. I DON'T KNOW WHAT CAUSED THE LIGHT. PLEASE LET ME KNOW THE OUTCOME SO I WILL KNOW HOW TO PROCEED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE SRS DASH LIGHT CAME ON LAST MONTH AND WILL NOT GO OUT.
PAINT FAILURE. PAINT IS PEELING AND FADING. HONDA SHOULD STAND BEHIND THIS PRODUCT.
I TOOK MY HONDA TO HONDA OF STEVENS CREEK AND ASKED IF THEY KNEW ANYTHING ABOUT MY CAR NOT STARTING WHEN IS LEFT ON HOT WEATHER. THEY SAID THEY WAS A BULLETIN BUT NO RECALL AND THEREFORE I WAS RESPONSIBLE FOR THE FIX. I LOOKED ONLINE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THE FUEL PRESSURE REGULAR OR SOMETHING TO THAT EFFECT. HOW DOES ONE GET A COMMON PROBLEM FIX OR START A RECALL PROCESS? IT SEEMS TO ME THAT HAVING TO USE MY VEHICLE IN COLD WEATHER ONLY IS PROBLEMATIC. THANK YOU FOR YOUR HELP. *TR
WENT FOR OIL CHANGE FOUND RIGHT SIDE SUB FRAME RUSTED OUT. *TR
TRANSMISSION STARTING SLIPPING BETWEEN GEARS AND JERKING UNDER MODERATE ACCELERATION.
CAN NOT GET HONDA TO REPLACE MY AIR BAG WHICH I GOT A FEDERAL RECALL NOTICE FOR. MADE AN APT WITH HOEHEN HONDA IN CARLSBAD CA . 4 WEEKS AGO. WAS TOLD PARTS WOULD TAKE ABOUT 1 TO 1 1/2 WEEKS TO ARRIVE. THEY NEVER CALLED ME TO BRING IN MY CAR. CALLED NAT'L HEADQUARTERS IN TORRANCE CA. THEY PROMISED ME A FREE RENTAL UNTIL THE CAR WAS REPAIRED. GAVE ME A COMPLAINT NUMBER.. CALLED AGAIN TO SPEAK TO REP. PHONE CALLS NOT RETURNED. HONDA ACKNOWLEDGES THAT THESE AIR BAGS COULD CAUSE DEATH IF DEPLOYED.THEY ARE DERRELECT IN NOT PERFORMING SERVICE IN A TIMELY MANNER AND SHOULD BE HELD ACCOUNTABLE. *TR
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL REPAIR AND THE DEALER REPLACED THE AIR BAG IN THE STEERING WHEEL. MONTHS LATER, THE SIDE CURTAIN AIR BAG WARNING LIGHTS FLASHED RANDOMLY AND THE SRS WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURES THAT HAPPENED AFTER THE RECALL REPAIR AND WAS TO INSPECT AND DIAGNOSE THE VEHICLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT EXPERIENCING THE FAILURE BEFORE THE RECALL REPAIR WAS PERFORMED BY THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
THE REAR BEAM OF THE FRONT SUB FRAME HAS COMPLETELY RUSTED THROUGH ON THE PASSENGER SIDE OF THE CAR. THIS LOCATION DIRECTLY AFFECTS THE SWAY BAR BUSHING MOUNT AS WELL AS A BODY ATTACHMENT TO THE SUB FRAME. THE CAR WAS EXHIBITING A SQUEAKING/CLUNKING NOISE DURING TURNS AND HAS INCREASED IN FREQUENCY IN A SHORT MATTER OF TIME. THE REST OF THE FRONT SUB FRAME SHOWS NO SIGNS OF RUST OR DAMAGE WHILE THE PASSENGER SIDE IS COMPLETELY DESTROYED. IT APPEARS THAT THE CAUSE MAY BE LINKED TO THE LOCATION OF THE AC DRAIN HOSE DIRECTLY ABOVE THIS LOCATION. *TR
I WAS DRIVING ON Y WAY TO WORKED AT 40 WEST AROUND 9:30 AM ON 03/14/2015 SATURDAY MORNING, WHEN ONE OF THE CAR START SPINNING AHEAD OF ME, SO I MERGE TO THE LEFT HAND SIDE TO AVOID BUT IS TOO LATE HE STILL GOT ME...EVERYTHING IS ON PROCESS TRU OTHER PARTY INSURANCE... MY MAIN CONCERN IS MY CAR DRIVER AIRBAG IT WASN'T DEPLOYED JUST THE PASSENGER SIDE DOES, AND NOW I GOT A MAIL TODAY THAT THEY HAVE A RECALL FOR AIRBAG ON MY 2002 HONDA CIVIC, IF U HAVE ANY CONCERN ON THIS U MAY CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TOOK MYHONDA IN TO A DEALERSHIP LAST WEEK AND HAD A FEW REPAIRS, MAIN REASON WAS TO HAVE THE AIR BAG RECALLED DONE.WHICH THEY DID.DIDNT SAY THEY DON'T WORK STILL! OVER THE WK-END NOTICED SRS LIGHT ON. WENT TO DEALERSHIP TODAY SERVICE REP SAID THAT'S YOUR AIRBAG AND IF YOU HAVE A WRECK THEY WILL NOT WORK. 89.95 A WE CAN HOOK IT UP AND SEE WHATS WRONG. I SAID NO,AS OF NOW IM RIDING AROUND WITH NO PROTECTION.SHOULD THEY HAVE FIXED THIS WHEN THE DID THE RECALL?? *TR
HI ON 3/3/2015 I TOOK MY HONDA IN TO BREAKAWAY HONDA TO DO A RECALL ON THE AIRBAGS ALSO HAD A FEW OTHER THINGS REPAIRED. MOSTLY CONCERNED ABOUT THE AIRBAGS. HAD TO RETURN 5 DAYS LATER FOR A PART .I ASKED THE SERVICE DEPT REPRESENTATIVE WHY MY SRS LIGHT WAS STILL ON, HE SAID SOMETHING WAS STILL WRONG WITH MY AIRBAGS AND IF I HAD A WRECK I STILL WOULD NOT HAVE AIRBAG. BUT I COULD PAY 89.95 TO HAVE IT HOOKED UP TO A MACHINE AND IF IT WAS THE SEAT BELT I WOULD NOT HAVE TO PAY BUT IF IT WAS SOMETHING ELSE I WOULD. DIDN'T MAKE SENSE TO ME, SHOULD I PAY AGAIN TO HAVE AIRBAGS REPAIRED OR IS THAT SOMETHING HONDA SHOULD TAKE CARE OF. SOMETHING ELSE IS THEY NEVER GAVE ME A CALL ON THE SERVICE THEY HAD DONE. *TR
I WAS IN THE PROCESS OF PURCHASING A 2002 HONDA ACCORD WHICH HAD 137,00 MILES . WHEN I GOT THE CARFAX IT HAD 222,00 MILES. THE ODOMETER READING HAD BEE CHANGED. THE NAME OF THE COMPANY IS EXPRESS MOTORS CO. ADDRESS 10326 ANTOINE DR HOUSTON TX 77086. TEL 281 260 0999. WEB [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
POWER STEERING FLUID LEAKING FROM PRESSURE LINE HOSE. STEERING CONTROL SEEMS STRANGE AND BURNING OIL SMELL COMING FROM ENGINE. HONDA HAS RECALL FOR SAME ITEM ON 2003-2007 MODELS. IF SAME PROBLEM FOR SAME PART IS EVIDENT ON 2002 MODEL IS THIS VEHICLE AT RISK FOR LOSING STEERING CONTROL AND POSSIBLE FIRE HAZARD? IF SO, WHY WOULDN'T THE RECALL EXTEND TO 2002 MODELS AND SHOULD HONDA FIX FOR FREE? IF NOT, ARE YOU SAYING THERE IS NO SAFETY PROBLEM TO BE CONCERNED WITH? *TR
MY HONDA WAS IDLING AS I WAS CLEARING THE SNOW OFF OF THE VEHICLE. WHEN I GOT INTO MY CAR, I COULD SMELL EXHAUST FUMES, I ASSUMED IT WAS BECAUSE IT WAS IDLING. AS I DROVE HOME, THE SMELL FADED, SO I DID NOT PAY MUCH ATTENTION TO IT. ON 1/31/15 I HAD MY CAR INSPECTED & THE OIL CHANGED. ASIDE FROM HAVING THE BRAKES & ROTORS REPLACED, ALL WAS WELL & THE CAR PASSED INSPECTION. ON 2/8/15 I WAS DRIVING HOME FROM THE GROCERY STORE. SUDDENLY MY OIL LIGHT STARTS TO BLINK & THE SMELL OF EXHAUST FUMES BECOMES OVER WHELMING. I OPENED MY WINDOWS & CONTINUED HOME. I PULLED THE CAR INTO THE GARAGE & NOTICED A TRAIL OF OIL. I BACKED THE CAR OUT OF THE GARAGE & THERE WAS A POOL OF OIL ON THE GARAGE FLOOR. MY HUSBAND & I CHECKED TO BE SURE THE DRAIN PLUG & FILTER WERE INTACT, THEN WE CHECKED THE OIL LEVEL AND IT WAS EMPTY! WE WERE LUCKY THE ENGINE DID NOT SEIZE UP! WE TOOK THE CAR TO OUR NON-HONDA MECHANIC WHO INFORMED US THAT THE BALANCE SEAL HAD BLOWN OUT. AS A RESULT OIL SPRAYED ALL OVER THE LEFT SIDE OF THE ENGINE.THIS IS WHAT WAS CAUSING THE EXHAUST FUME SMELL PERMEATING THE CABIN. HE TOLD ME THAT HE CAN REPLACE THE SEAL, BUT THAT HE WOULD ALSO HAVE TO REPLACE THE TIMING BELT, WATER PUMP, PULLEYS, TENSIONER, CAM & CRANK. HE ALSO TOLD ME THAT HONDA IS AWARE OF THIS PROBLEM & THAT THE BALANCE SEALS NOW COME WITH A BRACKET TO HOLD THEM IN PLACE. I ASKED HIM IF THERE WAS A RECALL ON THE BALANCE SEALS & HE TOLD ME NO, MOST LIKELY DUE TO THE COST OF THE REPAIR. I HAD TO PAY $848 TO REPAIR MY CAR DUE TO A BLOWN SEAL THAT HONDA IS AWARE OF. HONDA SHOULD MOST DEFINITELY RECALL THIS MODEL OF ACCORDS & FIX THE BALANCE SEAL ISSUE; FOR NO OTHER REASON OTHER THAN THE DANGEROUS FUMES THAT FILLED THE INTERIOR OF MY CAR. I'D LIKE TO BE REIMBURSED FOR THE COST OF THIS REPAIR. IF YOU SUDDENLY SMELL EXHAUST FUMES, GET THE BALANCE SEAL CHECKED IMMEDIATELY AS IT IS A WARNING! *TR
I RECENTLY HAD NEW TIRES PUT ON MY HONDA ACCORD, ALONG WITH A LOWER CONTROL ARM REPLACEMENT AND CALIPER/ROTOR REPAIR/REPLACE. UPON PICKING UP MY CAR THE TECHNICIAN ASKED ME TO COME OUT TO THE GARAGE - MY CAR WAS ON A LIFT - HE SHOWED ME SOMETHING ALARMING....THE SUB FRAME IS RUSTING OUT - TOWARD THE PASSENGER SIDE OF THE CAR. THERE IS ABOUT A 2" X 3.5" HOLE IN THE FRAME. WHEN I GOT HOME I GOOGLED THIS ISSUE AND FOUND QUITE A FEW COMMENTS/COMPLAINTS ON VARIOUS BOARDS ABOUT THE SAME ISSUE ON SIMILAR YEAR VEHICLES. MOST OF THE COMMENTS ALSO SAID THE COMPLAINANT FOUND OUT THAT IN THE MODEL YEARS 1998-2002 THE DESIGN ALLOWS THE AC CONDENSER OUTLET DRIP WATER ON THE SUB FRAME AT THIS EXACT POINT. THIS SOUNDS LIKE SOMETHING HONDA NEEDS TO ANTE UP TO REPAIR. I HAD PLANNED TO KEEP MY HONDA UNTIL AT LEAST 200,000 OR MORE MILES, NOW NOT SO SURE THAT IS A WISE IDEA. *TR