NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Honda Accord. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The touch screen in my car recently has been moving on itself without me touching it. It starts glitching and going through different apps and settings without me doing anything. It doesn’t allow me to listen to music, make calls, scheme through apps etc.
The radio itself will start glitching out the screen would start changing by itself and making observe beeping noise as it change took it to a Honda dealership. They told me it would be a 50-50 chance if they did a warranty claim on it and that it was a possibility of the problem coming back so they did not replace the screen people been having this problem since 2020 that I read in the comments. It is a big problem as for safety while driving because it makes you take your eyes off the road because screen changing in the beeping noise . They also told me that Honda could roll out a update or a recall for it but it’s been since 2020 and nothing has happened about this situation.
The touchscreen will glitch nonstop and random buttons are selected. The screen will freeze so when it calls random people, cancels my directions and other inconvenient things. I have to take my eyes off the road to address it. It’s extremely dangerous as it occurs so often now. I cannot drive down the road without it glitching and stopping any music or directions I have on. It’ll turn music on even after I turn the audio off.
Touchscreen glitches in its own. Taps all over the screen nonstop. Cannot safely put in directions to get to a location. Have to unplug my phone and use my phone screen for directions, which as a driver I’m not supposed to be on my phone. Also when it glitches it can go to my phone and call people while I’m driving, constantly have to take my attention off of driving to hang the phone up and exit the phone screen. When screen is turned off it will also turn itself back on. There is not fix to this for us only problems. Hearing lots of people having the same problem but Honda isn’t making a recall of fixing anybody’s vehicles
The faulty touch screen infotainment system creates an environment that is not conducive to safe driving. This specific issue is referred to as the "ghost touch" across the industry which involves the system randomly rapidly pressing buttons autonomously and producing an audible beep with every press of the button. Not only is every random beep a distraction but this issue causes drivers to attempt to regain control of the infotainment system while driving due to the fact that most drivers now rely on these systems for navigation and to abide by hands-free traffic laws. You may ask "Why don't you simply turn the infotainment system off?". Well I tried and the system turns itself back on. This creates a scenario that is equivalent to the dangers presented by texting and driving. A simple google search of 'Honda Accord Ghost Touch' will yield a myriad of results with consumers experiencing this issue and sharing the same concerns. I have audio-video recording of this issue and have spoken to the service advisor at Pearson Honda located in Mildothian, VA and they are requesting that customers pay $180 for a diagnosis of this well known issue but they do not know the exact cause or solution. Customers have had their systems reset and even had the screen replaced and the issue still occurs. This issue has been present in my vehicle for at least 3 months but has progressively gotten worse overtime to the point that driving the vehicle is intolerable as it distracts me while I'm driving and causes a great amount of frustration which also effects my driving behavior.
The radio/screen consistently glitches and acts like someone is pressing buttons on it when you are not. This includes turning the station, changing volume up or down, and becoming non responsive all together. If you do a simple internet search for honda accord radio glitching you will see hundreds of people with same issue; dealership has no fix to offer. This is a safety issue and should be fixed via recall.
the infotainment system frequently experiences phantom touches on the touch screen interface. This puts my safety at risk because it can make unwanted changes to the navigation system, audio source, or even make unwanted phone calls. Imagine driving on the road and suddenly you're calling emergency services. This problem has been reproduced by other Honda Accord owners and documented online. The only "fix" has been to have the infotainment system replaced, but it sometimes still persists even after a replacement. https://www.reddit.com/r/accord/comments/1fn6iwh/accord_is_useless_ghost_touch/ Honda has no warning lamps, messages, or symptoms. The issue just happens.
The contact owns a 2022 Honda Accord. The contact stated while was driving 65 MPH, the infotainment system engaged functions independently. The contact stated that the infotainment system touchscreen had failed to engage the desired function and would engage other functions unintendedly. The vehicle was taken to a dealer where it was diagnosed that the infotainment system needed to be replaced. The contact stated that the failure had occurred on three different occasions, and the infotainment system was replaced twice. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the investigating team was working on the solution. The failure mileage was approximately 137,927.
The screen is not working. In the middle of driving, the screen keeps changing and appears that someone is touching it, but no one is. It starts beeping, the audio switches, the GPS goes off, and will not change even when you try clicking the buttons. It is extremely distracting while driving, navigation does not respond, and interferes with the ability to focus on driving. The problem has been reproduced by the dealer, has happened to numerous other customers, and the dealers have done nothing to fix it. It has been inspected by the Honda dealership multiple times. No warning prior to failure. According to research, this has been an ongoing problem for various other people, yet there is still not a fix available for this safety issue. This is unacceptable.
While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it’s a known problem, but Honda has no fix.
The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits “phantom touch” behavior — screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021–2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I’ve found, even when the screen is replaced, the problem often recurs — and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety — particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021–2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.
The infotainment system (radio) glitches, changes station automatically, turns-on and off, changes screen on its own and sometimes the touchscreen would not work if a screen option were selected.
Digital display (screen) is glitching by unexpectedly changing screens and performing operations by itself such as changing driving direction settings (GPS), and making phone calls while driving. The issue is not consistent, sometimes no issues are experienced for entire drive time, while other times it keeps glitching from start to finish of the drive time. There is no way to turn display off, and when glitching the display does not respond to any commands (touch screen). This sudden change of screens or performed operations take driver's attention away. The issue almost cost me an accident while driving on a highway. My wife afraid to drive the car since she does not trust its electronics now. Honda refuses to fix the issue and asks to replace the entire display unit without providing any diagnostic details on the issue also failing to provide explanation on why it is so inconsistent. If display is broken then it should be consistent...
11686537 prior complaint #. I want to add to my prior complaint. I have has this car going on almost a year. During the winter months there was no issues with the informatic system. Once we experienced our first 80 degree day it immediately started again. This is becoming unsafe as it causes anyone driving the car to become distracted due to the constant switching of screens. If you try and use the GPS that becomes impossible because it switches on its own causing the driver to have to take their eyes off the road. This is also resetting your setting. I had my car set to autolock and at some point it reset that and then my car was broken into and stuff was stolen from inside. The informatic system is completely unusable when this happens and is pretty much every time you use the car when the weather is over a certain temperature. I have heard some people doing things to maybe help to prevent this but I have paid for a vehicle with a long standing history of safety and quality. So I do not believe I need to alter my vehicle in any way to prevent standard equipment from operating properly.
The infomatic system. It seems as if it has a mind of its own. It consistently randomly changes on its own. I have several videos of this happening. When this happens as its random its very distracting as it makes noises everytime it changes to a different screen. This also effects the GPS system. It randomly turns off and on. The navigation system is able to be used as its not reliable. I have tried to have 2 dealerships look at it but they need to take time to dedicate to finding a solution. They only turn the car on for a few min then off. They have copies of my videos. Yes the honda dealer made a very little attempt at looking at it. But stated Honda does not have reports of this problem. There is no warning when the problem happens.
The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal sound. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the EPS (Electric Power Steering) module had failed; however, the contact was informed that there was no repair available at the time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 24,686.
The radio and apps system freezes and can't be used and a lot of the time the radio and apps just start changing on their own and it's constant between apps making my screen difficult to use or unable to use at all.
The radio is malfunctioning. It is switching off, toggling between screens, switching stations, turning off car play when in use and closing out assitive driving apps and there is no one touching the screen.
My car won’t start it’s saying my brake system. It will turn on but won’t drive.
Woke up and started my car, all the lights were on including engine light. no adapter cruise, steering light was on. Screen also was saying avoid speeding. Every notification was telling me go to the dealer ship. I took it Howdy Honda in Texas and they said we will need to do a diagnostic and it was for 255 for to see what the problem was. They looked and said I had code for po172(rich) and misfire on p0301 told me I need to replace fuel injectors. Which cost 1933$. Which is way too much and fuel injectors a labor should be covered under Federal Emissions Warranty but they said no. So I am filing a recall for fuel injectors for my 2022 Honda accord sports se. I am unable to drive because it’s in limp mode. I also have documentation from howdy for quote.
The infotainment touchscreen/head unit in my 2022 Honda Accord Touring repeatedly registers random “ghost touches” without being touched. This defect primarily affects Apple CarPlay Maps, where the screen zooms, jumps, or changes routes on its own. On multiple occasions, it has caused me to miss turns and created distractions while driving, putting my safety and others at risk. The problem began around may 2025 and occurs frequently. There are no warning lamps or error codes. The dealer was informed but stated that there is no recall or service bulletin, and replacement would only be at the owner’s expense. This issue is widespread among Honda Accord owners, with many reporting identical ghost touch malfunctions online. Because the infotainment screen also controls navigation, climate, and audio functions, the defect interferes with essential driving controls and creates a significant safety hazard.
The contact owns a 2022 Honda Accord. The contact stated while driving approximately 35 MPH, the vehicle independently stopped. The contact stated that the Forward Collision Avoidance warning light was blinking on the instrument cluster with an audible alert. The contact had experienced the failure four times. The contact had taken the vehicle to the same dealer for the prior independent braking failures however, the dealer was unable to determine the cause of the failure. The vehicle was taken back to the same dealer after the most recent failure, and it was determined that the Forward Collision Avoidance front sensor was misaligned. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 38,000.
The panel in the car glitches as you’re driving, you can’t use CarPlay because it keeps switching to the radio back and forth randomly. Also while you’re using maps, it turns off your route in the middle of your driving.
The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The low tire pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery harness. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was again taken back to the dealer, who then diagnosed a failure with the battery sensor. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.
While driving down the interstate the car lost power. The engine would continue to rev, but the car was not receiving power and was unable to accelerate. As this happened on the interstate where vehicles travel at high rates of speed, this was a safety concern because the car suddenly lost power. No lights lit up on the dash indicating a problem. Once the vehicle was towed to a Honda dealership, the mechanic stated that the belt in the CVT transmission had "disintegrated". He said this was not something that we could have prevented or foreseen beforehand.
While driving on the interstate, the car in front of my stepped on their brakes hard and immediately let off. I was several car lengths behind the car, but my emergency braking activated. The brake pedal went out of reach and I tried to step on the gas but the car would not accelerate. Two cars passed me on both sides, but luckily there was no one behind me or they would have hit me. The car went down to approximately 20 mph before I could again accelerate. The car in front of me was nearly 1/4-mile away at that point
steering feels tighter turning left than right. when turning left the wheel centers back up but when turning right it dosnt center. my alignment is fine when my wheel is straight it goes straight. it also likes to center up a little to the right. no one could fix this issue. i took it to a mechanic after multiple honda visists and they said it might be the steering rack. i took it back to honda after a clicking noise started happening when i turn at slow speeds or stopped and they said it was the steering rack but there was nothing they could do untill the investogstion for it was done
infotainment system is susceptible to intermittent ghost touches. This occurs when using any functionality of the screen of the infotainment system including navigation, music playing, apple car play, and hands free cell phone calls. The screen will open up new menus on its own, end a navigation route, place cell phone calls on hold, and not respond to touches from the driver. This creates a highly dangerous situaiton while driving as the driver must take their eyes off the road to attempt to remedy constant errors and glitches with the infotainment system. Particularly troublesome are instances occurring when using navigation as the driver will need to re-input a destination that was canceled or having a phone call placed on hold mid-conversation. Navigation systems are sometimes necessary to operate the vehicle. Phone calls are no longer hands free if the driver has to look down at their phone to try and disconnect it from the infotainment system to resume the call. This requires taking your eyes off the road for an extended period of time, potentially while traveling at highway speeds. Vehicle was returned to manufacture via dealership several times to address the issue. The Dealer confirmed a defective infotainment system in October 2024 and replaced it under warranty. Due to the part being on back-order it was not replaced until March 2025. The issue continues with the newly replaced screen. The vehicle has been returned several times to the dealer since replacing the screen. Dealer claims they cannot duplicate the issue and do not know what is causing it. Opened Case #: 15316225 with American Honda Motor Co. which went unresolved after several visits to the dealer.
My car won’t crank. my touch screen is glitching. my idol system doesn’t work nor does my parking brake system.
The contact owns a 2022 Honda Accord. The contact stated that while driving approximately 40 MPH on a two-lane road, a truck going in the opposite direction passed the vehicle, and the Forward Collision Avoidance system erroneously engaged and applied the brakes and abruptly stopped the vehicle. The contact stated no warning light was illuminated. The contact stated that the failure had occurred once. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 5,000.
Head gasket. Diagnosis gave by Honda
I purchased the Accord new and bought an extended warranty from Honda (Honda Care). My car started having intermittent glitches with the infotainment system about 8 or 9 months ago. The system experiences ghost touches, freezes up, disconnects from my phone, randomly makes calls, hangs up on calls I actually make, will not turn off. Basically, this thing controls the car's brain. I have taken the car to 2 different dealerships and gotten the same response: there is no known fix at this time. Keep in mind, Honda has know about this problem since 2019. I contacted Honda Corporation. I have spoken to them several times. The second to last time I spoke with them (7/31/25), I requested Honda buy the car back. Today Honda called and told me that my car does not qualify for repurchase because I haven't had an inordinate amount of issues with the car. They further said, as we as we have a fix they will contact me and there was nothing else they could do. Remember, they have know about this issue for better than 6 years and, according to information I gathered from the internet, it has been prevalent issue with many people. Not only is this issue a nuisance, it is a safety issue as well.
Car engine suddenly stalled on a number of occasions - as if vehicle went from drive to neutral - essentially losing forward moving power. Car alert said there was an issue with the electronic break, and dealer failed to identify a remedy.
The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.
Infotainment center constantly glitches! Ghost touches. No way to fix it. Had screen replaced 3 times by Honda. Safety hazard because my maps will go off road. Needs fixed ASAP!
The radio display jumps around from stations to other displays without being touch and will cut on by itself.
Fuel injector pump went bad o the car and it caused the dashboard to light up and the advance driver assistance systems to malfunction. Took the car to the dealer and they confirmed it was a bad fuel injector pump. I took my vehicle to the same dealer service center on 11/05/2024 and nothing suggested the fuel injector was going bad. The car runs like normal and doesn’t have any hesitation when driving. I googled the car symptoms and there are several other drivers that reported the same issue for the same model car. Honda told me there is a recall but it does not cover my vehicle.
The problem is with the Infotainment system. It was replaced once under warranty but is again malfunctioning. The infotainment system controls some critical features of the vehicle. One instance is when trying to calibrate tpms after a low condition, it is impossible to get control of the display as it makes "Ghost" selections or is hung up. Resets both hard and soft do not work. Removing the negative battery cable doesn't work. Note that research shows many Accords and other models are effected. It also seems the manufacturer is aware of the situation and doing nothing to correct it. This is a safety issue. If it were just the radio effected, I really would care. But because the cars systems rely on the infotainment systems, its a concern. Symptoms are : Freezing & Crashing: The screen becomes unresponsive or shuts down unexpectedly. Phantom Touches: The screen registers touches that aren't happening, selecting things randomly on its own. Audio/Radio Malfunctions: Stations changing or Bluetooth disconnecting. System Restarts: The unit turns off and on by itself, even after the car is off.
ALL errors coming on when gas pushed; I do have pics of the dashboard, and the SCANNER reports ACC - "GIVING OUT" when gas is attempted use: Lane assist, tire callibration, steering, brakes, and: Car scanned show Fuel Sys 1 Fuel Sys2 Stft B1 LTFT B1 ACC Pedal D Sensor Calibration Brake Pad Temp too high Turbo Charger Under
Ive previously reported on here Errors I was getting, when pushing the gas, MULTIPLE all engine lights going off at once. Its like when you push the gas, the engine stallls, and then all the lights light up; The turbo charger errors; Fuel Sys 1 error; Fuel Sys 2 error; etc. The Cruise Control on does the same thing - especially if there is any type of incline. I know that MANY other Honda owners are experiencing the same and saw their complaints; I see there is now a recall, but WHY is my car NOT showing on here, when clearly it should be. Im asking for a file number and an investigation. Where can I go to get this looked at? Nobody is following up with me. I believe this is fitting Recall21V-215 or 20V-314
Blown head gasket
My infotainment screen randomly registers phantom/ghost touches while I’m driving. It changes audio sources, turns the volume up, switches screens, opens apps, places phone calls on its own (including to coworkers), and becomes completely unresponsive to my actual touch inputs. It will also jump between menus and navigation screens without me touching anything. This takes my eyes off the road and has nearly caused multiple accidents. The dealership has already replaced the entire touchscreen unit, but the problem continues exactly the same. They told me Honda uses a third-party manufacturer for these units and that there is no known fix. Honda Care also has no resolution and sent me back to the dealership, creating a loop with no actual repair path. Both Honda and the dealer acknowledge this is a known issue affecting many Honda Accord owners, but no permanent fix exists. The system makes random phone calls, changes the map and audio menus while I’m driving, interferes with navigation, and prevents me from ending calls or controlling the screen. This is a major distraction and a direct safety hazard. The defect persists even after parts replacement. I am reporting this because it is a widespread, well-documented issue that Honda has not resolved, and it has the potential to cause serious accidents.
On 9/20/2024, the dashboard on my 2022 Honda accord flashed 11 information alerts, including brake hold system problem, emissions systems problem, electric power steering, vehicle stability assist, hill start assist problem, adaptive cruise control system problem, collision & road departure mitigation braking system problem, TPMS, brake system problem. I purchased car with less than 50 miles on it in 2021 and had no major issues prior to this. Car has less than 50,000 miles.
The air conditioning system failed due to the clutch coil melting. Parts are not available for inspection as the dealer failed to leave the parts in my trunk as i requested.
Everytime I start my car in the cold I get all these warning messages on my dash, in this case it just let me choose 2 options but I also get Auto idle stop problem, mitagation problem etc. I took it to the dealer they dont know what could be the proble. There are no recallas on this and people on forums are saying it can be a module. This is dangerous.
vehicle sways side to side will brake check me randomly vehicle will veer into other lanes steering wheel will rock and get worse causing car to sway. suspension inner edge tire wear
EVERYTIME THERE'S MOISTURE OR IS COLD OUTSIDE OR EVEN IF IT RANS WHEN YOU TURN ON THE CAR ALL THE WARNING LIGHTS ON THE CAR DASH COME ON, BRAKES, PARKING ASSIST, ETC. I CALLED THE DEALER FOR THEM TO CHECK IT UNDER WARRANTY BECAUSE THIS CAR HAS ONLY 18K MILES AND THEY SAID I HAVE TO PAY TO CHECK IT. HOW IS THIS WHEN THIS IS DANGEROUS. WHEN IT'S HOT OUTSIDE THIS DOESN'T HAPPEN.
Data synced from NHTSA on May 4, 2026