2010 Honda Civic Complaint Log

THE CAR, A HYBRID, SUSTAINED LEFT SIDE IMPACT TWICE, LEFT FRONT IMPACT, AND RIGHT REAR BUMPER IMPACT. THE FRAME WAS DAMAGED IN TWO PLACES AND REPAIRED. THE DAMAGE TO THE CAR WAS OVER $15,000.00, NO AIR BAGS DEPLOYED CAUSING 1 IN THE CAR TO BE INJURED. *TR

ON JANUARY 17, I HAD AN OIL CHANGE AND VEHICLE INSPECTION DONE. MY BRAKES WERE AT 6MM. ON APPROXIMATELY FEBRUARY 15, I NOTICED A "METAL ON METAL" SOUND COMING FROM MY CAR. ON FEBRUARY 22 I TOOK IT IN FOR SERVICE AND WAS TOLD MY BRAKES NEEDED TO BE REPLACED. IT'S A 2010 HONDA CIVIC WITH 21,000 MILES. I'VE OWNED IT FOR 1 YEAR AND 2 MONTHS- SO THE BRAKES WERE NO LONGER UNDER WARRANTY. SEEMS AS THOUGH HONDA CORP NEEDS TO START LOOKING INTO THIS AS THIS SEEMS LIKE ITS BECOMING QUITE A COMMON OCCURANCE AND IT'S EXCESSIVE AND HIGHLY UNACCEPTABLE. I WILL NEVER BUY ANOTHER HONDA- WHICH IS SAD BECAUSE HONDA IS SUPPOSED TO BE THE CAR TO BUY IF YOU WANT TO AVOID REPAIRS AND BREAKDOWNS!!!!! (THAT'S WHY I BOUGHT THE HONDA- ITS HISTORY OF RELIABILITY AND STAMINA. WELL- THAT IS QUICKLY GOING OUT THE WINDOW UNLESS HONDA CORP DOES SOMETHING!) *TR

I PURCHASED MY BRAND NEW HONDA CIVIC IN 3/2010 (IT ONLY HAD 11 MILES). ABOUT 7-8 MONTHS LATER, I NOTICED THE CIVIC WAS MAKING WIERD BRAKING NOISES. IT WOULD COME AND GO. BUT IN 2/2011 (LESS THAN A YEAR AFTER MY PURCHASE) I WAS SCARED TO DRIVE MY CAR BECAUSE IT WAS NOT BRAKING. I ALMOST REAR ENDED SOMEONE AND COULD HAVE CAUSED AN ACCIDENT. I TOOK THE CAR INTO A HONDA DEALERSHIP TO INSPECT MY BRAKES AS IT WAS GETTING WORSE AND I DID NOT FEEL SAFE DRIVING IT. I WAS TOLD I NEED TO REPLACE BOTH FRONT BRAKE PADS AND MY LEFT ROTOR. THE CAR HAD LESS THAN 9000 MILES ON IT!!! I PAID $400 BECAUSE THERE WAS NO WARRANTY ON THE BRAKES!! I WAS TOLD IT WAS BECAUSE OF MY DRIVING. 7 MONTHS LATER (9/2011) THE BRAKE IS AT IT AGAIN. THIS TIME, THERE WAS NO SQEAKING SOUNDS TO WARN ME, THE CAR SUDDENLY SOUNDED LIKE IT WAS METAL RUBBING ON METAL AND MY CAR WOULDN'T BRAKE. AGAIN, I ALMOST GOT INTO AN ACCIDENT. THIS IS NOT RIGHT! I'VE OWNED SEVERAL VEHICLES PRIOR AND NEVER HAD ANY BREAK ISSUES. NOW I'M SCARED TO DRIVE MY CAR. HOW AM I GOING TO GET TO WORK? I'M SCARED TO EVEN DRIVE IT TO THE DEALERSHIP. PLUS, THEY'RE GOING TO TELL ME THE SAME THING AND CHARGE ME ANOTHER $400 WHEN IT'S CLEARLY NOT MY DOING BUT A DEFECTIVE PROBLEM WITH THE CAR. PLEASE DO SOMETHING. *TT

STEERING WHEEL VISIBLY VIBRATES AND SHAKES WHEN DRIVEN ABOVE 50MPH - THIS IS CLEARLY A SAFETY ISSUE LOUD BUZZING WHEN STARTING CAR (WHILE TURNING KEY IN IGNITION)

I WAS DRIVING TO SCHOOL AND HEARD THE FIRST DREADFUL, SQUEALING ALERT OF MY WEARING BRAKE PADS. I CALLED MY LOCAL HONDA DEALER AND ASKED WHAT MIGHT BE GOING ON AS I WAS A FIRST TIME VEHICLE OWNER. THEY TOLD ME THAT MY BRAKE PADS WERE SURLY WORN OUT AND BLAMED ME THAT IT WAS BECAUSE OF MY DRIVING HABITS, OR I WAS RACING. AT THIS POINT I BEGAN TO LAUGH IN DISBELIEF. THEY TOLD ME TO COME IN SO THEY CAN INSPECT THE PADS. I WENT IN AND WHEN I RECEIVED THE CAR THEY TOLD ME MY BRAKES HAD BEEN CHANGED AND I WOULD NOT BE PAYING ANYTHING SINCE THEY WERE CHANGED UNDER WARRANTY. NOT TOO LONG AFTER, THE SAME SQUEALING NOISE BEGAN AND THIS TIME AROUND I KNEW THE DRILL. EVER SINCE I'VE HAD TO REPLACE MY BRAKES MANY TIMES, ABOUT 5 TO BE EXACT, AND ONLY AT 60K MILES. NOT TO MENTION, IM BEGINNING TO WORRY A BIT BECAUSE MY BRAKES SINCE THE RECENTLY LAST TIME I CHANGED MY PADS, THE RESPONSE IN BRAKING HAS BEEN VERY BAD. I DO FEAR FOR MY SAFETY SOMETIMES. ESPECIALLY FOR MY SIBLINGS' SAFETY WHEN I RIDE THEM TO SCHOOL. PLEASE HELP THE THOUSANDS OF CONSUMERS THAT ARE IN THE SAME BOAT AS I AM. *TR

PREMATURE BRAKE SYSTEM WEAR AFTER ONLY 15,000 MI OF CONSERVATIVE CITY DRIVING IN THE SPAN OF 12 MONTHS. *TR

WITH LESS THAN 12,000 MILES ON MY CAR, MY BRAKE PADS NEED TO BE REPLACED. I WOULD HAVE NEVER EXPECTED MY CAR TO NEED NEW BRAKES THIS EARLY, SO I ALMOST DIDN'T TAKE MY CAR IN WHEN IT WAS MAKING A NOISE. I INSPECTED MY CAR TO SEE IF SOMETHING AS STUCK IN THE TIRES OR SOMETHING LIKE THAT AND AM SHOCKED TO FIND OUT MY BRAKES ARE ALREADY WORN. AFTER MUCH RESEARCH ONLINE, I SEE THAT THIS IS A COMMON ISSUE FOR HONDAS. *TR

I HAVE A 2010 HONDA CIVIC THAT I PURCHASE IN OCT OF 2009 THAT IS GOING THROUGH BRAKES PREMATURELY. THERE MUST BE SOME SORT OF DEFECT WITH THE CIVIC'S BRAKING SYSTEM. ON NOVEMBER 30TH ON 2010, I BROUGHT MY CAR INTO SCOTT ROBINSON HONDA IN TORRANCE, CA BECAUSE MY BREAKS WERE SQUEAKING. I WAS CERTAIN THAT AFTER ONLY 13 MONTHS AND 12,457 MILES THERE MUST BE SOME SORT OF DEFECT AND THAT MY WARRANTY WOULD COVER THE COST OF ANY REPAIRS. WRONG. I WAS TOLD BY THE SERVICE REP THAT I NEEDED TO REPLACE MY BRAKE PADS AND THAT THE WARRANTY WOULD NOT COVER THE COST BECAUSE THE PADS WERE WORN EVENLY AND IT APPEARED TO BE "NORMAL" WEAR AND TEAR. I TOLD HIM THAT I HAVE HAD HONDA'S FOR THE PAST 20 YEARS AND HAVE NEVER HAD TO REPLACE BREAK PADS BEFORE 25,000-30,000 MILES. HE SIMPLY SHOOK HIS HEAD AND GENTLY INSINUATED THAT IT MAY BE DUE TO MY DRIVING HABITS OR THE FACT THAT I LIVE ON A HILL. I PAID THEM $196.59 TO REPLACE THE BRAKE PADS. ON OCTOBER 31ST 2011, I BROUGHT MY CAR INTO SCOTT ROBINSON HONDA AGAIN FOR A PROBLEM I HAD BEEN HAVING WITH THE POWER DOOR LOCKS (LUCKILY, THIS PROBLEM WAS COVERED UNDER WARRANTY). WHEN THE REP CAME OUT TO UPDATE ME ON THE STATUS, HE INFORMED ME THAT I HAD VERY LITTLE LEFT TO MY BRAKE PADS. I WAS SHOCKED AND OF COURSE LOOKED AT THE MAN LIKE HE HAD FOUR HEADS. I TOLD HIM THAT IT WAS ONLY A YEAR AND LESS THAN 11,000 MILES (10,993 MILES TO BE EXACT) SINCE I LAST HAD THE PADS REPLACED. ONCE AGAIN, I WAS MET WITH THE SYMPATHY OF A REP SHAKING HIS HEAD AND A "SOMETIMES THAT HAPPENS" COMMENT. I HAVE ALWAYS SWORN BY HONDA VEHICLES, BUT IF I HAVE TO LAY OUT 200 BUCKS FOR NEW BRAKE PADS EVERY 11,000 MILES, I WILL NOT PURCHASE ANOTHER ONE IN THE FUTURE. I FEEL THAT THIS PROBLEM REALLY NEEDS TO BE INVESTIGATED FURTHER AND THAT HONDA SHOULD RECALL AND MAKE THE NECESSARY REPAIRS. *TR

DRIVING NEW 2010 HONDA CIVIC (3,000 MILES) ON 95 TO PBI AIRPORT ON 11/19/10. REAR PASSENGER TIRE BLEW OUT. BRIDGESTONE TURANZA EL400 P205/55R16. *TR

MY VEHICLE WASN'T EVEN A YEAR OLD AND I WAS TOLD THAT I NEED NEW BRAKES. THE MECHANIC SHOWED ME THE BRAKES AND THE ROTOR. I WAS METAL TO METAL. OF COURSE I HAD NO CHOICE BUT TO PURCHASE BRAKES FOR MY NEW CAR. I ALSO MENTION TO THE MECHANIC HOW MY VEHICLE HESITATED ON OCCASION. NOTHING WAS EVER FOUND WITH THAT. *TR

TL* THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT WAS DRIVING 30 MPH WHEN A SQUEALING NOISE EMITTED FROM THE BRAKES AFTER BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 26,000.

I HAVE A BRAND NEW 2010 HONDA CIVIC GX ( NATURAL GAS VEHICLE) I PURCHASED THE CAR LESS THAN ONE MONTH AGO AND HAVE ONLY DRIVEN THE VEHICLE FOR THE LAST WEEK. I'VE BEEN NOTICING THE SMELL OF NATURAL GAS AND RETURNED THE VEHICLE TO THE HONDA DEALER. THE DEALER INSTRUCTED ME THAT THE VEHICLE HAS A SUBSTANTIAL LEAK COMING FROM THE PIPES BETWEEN THE TANK AND EXTERIOR. HONDA REFUSES TO PAY FOR THE ENTIRE NEW TANK AND ASSEMBLES AND HAVE OPTED TO TRY AND ADD NEW "O" RINGS. HONDA DOES NOT SEEM VERY CONFIDENT IN THE PRESCRIBED MEASURES FROM HONDA CORPORATE AND ALSO DON'T SEEM VERY CONFIDENT IN REPAIRING THESE TYPES OF VEHICLES. I'M VERY WORRIED ABOUT THE SAFETY OF THESE VEHICLES AND WOULD LIKE TO SEE IF ITS AN ON GOING PROBLEM. THESE THINGS CAN BLOW UP IF YOU HAVE A LEAK OF ANY KIND. THANK GOD THE CAR WAS PARKED OUT SIDE AND NOT IN THE GARAGE BY THE DRYER AND WATER HEATER. *TR

TL* THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT STATED THAT WHILE PARKING, THERE WAS SUDDEN ACCELERATION. AS HE DEPRESSED THE BRAKES THE VEHICLE SLOWED DOWN. THE VEHICLE WAS NEVER TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

THE CONDENSER UNIT IN MY 2010 HONDA CIVIC EX HAS EXPIRED. I TOOK IT IN FOR AN OIL CHANGE A LITTLE OVER A WEEK AGO, AND EVER SINCE THEN, THE A/C HASN'T WORKED. I RETURNED TO THE DEALER THIS MORNING AND THE SERVICE GUYS INSISTED THAT THE CONDENSER WAS PUNTURED BY ROAD DEBRIS. THE MANUFACTER WARRANTY WON'T COVER THE COST TO REPAIR THE DAMAGE, NOR WILL MY EASY CARE INSURANCE COVER IT. I PURCHASED THIS CAR 7 1/2 MONTHS AGO BRAND NEW. *TR

TL* THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

SUNVISOR ON DRIVES SIDE CRACKED AT SEAM AND UNABLE TO RETURN TO THE UP POSITION. OBSTRUCTING VIEW. HAD TO REMOVE VISOR TO CONTINUE DRIVING. THE PASSENGER SIDE HAD SAME PROBLEM, TWO MONTHS LATER. DEALER REPLACED NO COST TO ME; HOWEVER, STATED IT THIS OCCURRED AGAIN I WOULD BE RESPONSIBLE FOR REPAIR. BOTH TIME DEALER HAD PART IN STOCK, I FOUND THAT A SUN VISOR WOULD BE IN STOCK. *TR

TRANSMISSION FAILED REQUIRING IT TO BE REBUILT. *TR

2010 HONDA CIVIC - ROLL OVER ACCIDENT. CAR TOTALED. PASSENGERS INJURED. AIRBAGS DID NOT DEPLOY. SPEED AT TIME OF INCIDENT WAS 70 MPH (APPROX). CAR LEFT FREEWAY AND ROLLED ON FRONT DRIVER CORNER AND SIDE-OVER-SIDE. FRONT PASSENGER CORNER FLATTENED. PASSENGER SUFFERED NECK INJURY(CRACKED VERTEBRA). OTHER PASSENGERS AND DRIVER INJURED. AIRBAGS DID NOT DEPLOY DESPITE SEVERITY OF CRASH. *TR

DURING MY DAUGHTER'S 5-HR DRIVE TO COLLEGE IN HER 2010 HONDA CIVIC (~ 3500 MILES ON IT), THE CAR'S A/C ABRUPTLY QUIT WORKING. AFTER CHECKING OVER THE INTERNAL CONTROLS TO MAKE SURE SHE DIDN'T HAVE A WRONG SETTING, SHE TOOK THE VEHICLE TO A HONDA DEALERSHIP FOR INSPECTION AND FOUND THAT THE CONDENSER HAD A HOLE IN IT APPARENTLY FROM A FOREIGN OBJECT (ROCK). UPON FURTHER INTERNET RESEARCH, I DISCOVERED THIS SITUATION WAS NOT A RARE OCCURRENCE. THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS LISTED ON THE INTERNET OF THIS EXACT SAME PROBLEM. I CONTACTED BOTH AMERICAN HONDA AS WELL AS THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND WAS TOLD THAT HONDA WOULD NOT COVER THIS UNDER WARRANTY. THE ISSUE IS DESIGN OR MATERIAL WORKMANSHIP RELATED, NOT AN "ACT OF GOD" OR UNLUCKY CIRCUMSTANCE. THE CONDENSER IS NOT WELL PROTECTED AS IN OTHER COMPETITIVE VEHICLES, SO IT IS MORE PRONE TO THIS ISSUE. OTHER PEOPLE DISCUSSING THIS ISSUE ON AN INTERNET "FORUM" ARE FINDING CREATIVE WAYS TO PROTECT THE CONDENSER WITH A WIRE "NETTING" BECAUSE THEY KNOW THAT JUST BY REPLACING THE CONDENSER DOES NOT FIX THE ROOT CAUSE. SINCE THIS IS NOT A SAFETY ISSUE, HONDA IS MOST LIKELY NOT GOING TO ADDRESS THIS IN A RESPONSIBLE MANNER. AT THIS POINT, I'LL HAVE TO ASK MY INSURANCE TO GET INVOLVED AND PAY THE DEDUCTIBLE AND POTENTIALLY HAVE MY INSURANCE RATES INCREASE IF THIS RE-OCCURS. WE WILL HAVE A "LOCAL" HONDA DEALERSHIP REPLACE THE CONDENSER AND ASSOCIATED PARTS. MY OBJECTIVE HERE IS TO LET MORE PEOPLE KNOW THAT HONDA HAS AN ISSUE WITH THIS DESIGN/CONDENSER MATERIAL IN THE HOPES THAT THEY WILL ADDRESS IT. *TR

PROBLEM WITH THE HONDA CIVIC PAINT JOB. MY 2006 I BOUGHT WITH 18000 MILES ALREADY HAD THE PAINT BUBBLING UP BELOW THE CLEAR COAT IN THE ROOF AND HOOD AND TRUNK, JUST BOUGHT A 2010 NEW AND JUST NOTICED TWO OR THREE SPOTS BEGINNING TO FORM ALREADY, WILL TAKE IT TO THE DEALER SO IT CAN BE DOCUMENTED THAT CAME LIKE THAT FROM THE FACTORY, GOOGLED THE PROBLEM AND IT SEEMS TO BE PREVALENT ON THE HONDA CIVICS. *TR

I HAVE A HONDA CIVIC-2010 THAT I BOUGHT BRAND NEW ON 2/14/10. ON 7/23/10, MY AC STARTED RUNNING HOT-TOOK IT TO THE DEALER AND THEY SAID A ROCK PUNCTURED MY AC CONDENSER. THIS WILL COST ME $830. I UNDERSTAND THAT THERE ARE NUMEROUS COMPLAINTS WITH THIS SAME ISSUE. I WISH I KNEW THAT BEFORE I BOUGHT THIS CAR. *TR

PRESSING THE BRAKE PEDAL ALSO ENGAGES THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO TRY TO MOVE WHEN ONLY THE BRAKE PEDAL IS APPLIED. IF YOU PRESS THE LEFT SIDE OF THE BRAKE PEDAL IT DOESN'T OCCUR HOWEVER IN HEAVY TRAFFIC YOU ALWAYS DON'T HAVE TIME TO MAKE SURE YOU ARE ONLY PRESSING THE LEFT SIDE OF THE BRAKE PEDAL. IT ALMOST CAUSED ME TO HAVE AN ACCIDENT WHEN I FIRST BOUGHT THE CAR. I DON'T FEEL SAFE DRIVING THE CAR. *TR

BRAKE DOES NOT FUNCTION WELL. I HAVE TO PUSH IT HARD TO HAVE ENOUGH POWER TO STOP EVEN WHEN THE SPEED IS VERY LOW. I ALSO NOTICE THAT WHEN THE AIR CONDITION IS ON, BRAKE WORKS WORSE. I BELIEVE THERE MIGHT BE A SELF-ACCELERATION PROBLEM ESPECIALLY WHEN THE AIR CONDITION IS ON. *TR

DRIVERS SIDE SUN VISOR IS DEFECTIVE AND OBSTRUCTS VIEW OF THE ROAD. IT WILL NOT STAY UP OR FULLY EXTENDED INTO THE WINDOW. *TR

THERE IS A DEFECT IN THE PASSENGER SIDE AIR BAG

TL*THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST DID NOT LOCK IN PLACE. IN ADDITION, ALL DOORS AND TRUNK LOCKED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY COULD NOT ALTER THE DESIGN AND THEY WERE UNABLE TO DUPLICATE THE FAILURE ON THE DOORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 7,000. UPDATED 3/6/12 *CN

TL* THE CONTACT OWNS A 2010 HONDA CIVIC. WHILE DRIVING IN REVERSE, THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE ON AN INCLINE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER DENIED ANY ASSISTANCE REGARDING THE FAILURE OR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 827 AND THE CURRENT MILEAGE WAS 8,000.

TL* THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE TRAVELING AT 35 MPH, THE VEHICLE WOULD NOT ACCELERATE OR SHIFT INTO ANY ADDITIONAL GEARS WHETHER HIGH OR LOW. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 98,000.

BRAND NEW 2010 HONDA CIVIC LX. HAS 320 MILES ON IT AND ALREADY CAR PULLS TO THE RIGHT AND HAS VIBRATION AT 45 MPH AND ABOVE. REAR TIRES SHOWING EARLY SIGNS OF UNEVEN TREADWEAR. I THOUGHT THIS PROBLEM WAS COVERED AND RESOLVED ON PREVIOUS MODEL YEARS. APPARENTLY IT HAS CONTINUED TO THE 2010 MODEL. I HAVE READ ANOTHER CUSTOMER HAS THE SAME PROBLEM ON A 2010 ON EDMUNDS.COM. WILL BE GOING TO DEALER TOMORROW AND HAVE THEM FIX TO SPEC AND THE PREVIOUSLY ISSUED TSB 08-001. NOT IMPRESSED WITH DEALER PREP OF THE CAR AS THEY SHOULD HAVE CAUGHT IT. *TR

MY CAR FAILED TO STOP AND BUMPED TO THE BACK OF THE CAR THAT IN FRONT OF ME AT SLOW SPEED ABOUT 3MPH. *TR

MY 2008 CIVIC EX L CONDENSER WAS DAMAGED BY A ROAD SIDE DEBRIS/STONE. I TOOK IT TO MY HONDA DEALER AND WAS INFORMED THIS IS NOT COVERED UNDER WARRANTY THE TO REPAIR WOULD BE $725.00 OR I COULD TAKE IT TO MY INSURANCE COMPANY SEE IF THEY WILL COVER THE COST. HOWEVER, I CALLED HONDA CANADA SINCE THEY ARE SO MANY COMPLAINTS ON THE SAME ISSUE [ DESIGN FLAW ]. HONDA CANADA GAVE ME SAME SONG AND DANCE THE DEALER GAVE ME AND ADMITTING IT IS A DESIGN FLAW. THIS IS OUR 7TH HONDA PRODUCT BUT I WILL NOT GO BACK TO HONDA ANY MORE. I AM EXTREMELY DISAPPOINTED WITH ANSWERS I GOT FROM THE DEALERSHIP AND HONDA CANADA. *TR

TL*THE CONTACT OWNS A 2007 HONDA CIVIC. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT PULLED OVER AND REMOVED THE OIL CAP. SMOKE BEGAN TO COME OUT OF THE OIL COMPARTMENT AND THE DIP STICK WAS MELTED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE MOTOR BLOCK WAS CRACKED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000.

CAR STALLS AND ALSO SPUTTERS, FEELS LIKE IT IS GOING TO STALL. THIS WILL OCCUR WHEN VEHICLE IS SLOWING DOWN (EX: TRAFFIC) AND THE RPMS WILL DROP CAUSING THE VEHICLE TO STALL OR ALMOST STALL. IF VEHICLE DOESN'T STALL RPMS WILL SHOOT BACK UP. IN ADDITION, SHIFTER WILL GET STUCK WHEN GOING FROM REVERSE INTO DRIVE, DRIVE INTO MARK, AND VISE VERSA. *TR

DRIVER'S SIDE VISOR BROKE AND NOW FALLS UNEXPECTEDLY WHILE DRIVING CAUSING A DISTRACTION AND REDUCED FRONTAL VISIBILITY. THIS SEEMS TO BE FREQUENT PROBLEM WITH CIVICS WHEN RESEARCHED ON-LINE. *TR

GOOD AFTERNOON, MY NAME IS [XXX]AND MY HUSBAND AND I LEASED A 2010 HONDA CIVIC IN FEBRUARY 2010 THROUGH RANDY KUEHL HONDA HERE IN CEDAR RAPIDS. STARTING IN APRIL 2010, WE HAVE NOTICIED PROBLEMS WITH THE BODY/METAL/PAINT WITH THE CAR. WE FEEL OUR 2010 HONDA CIVIC IS NOT SAFE TO DRIVE AND OUR AFARID SOMETHING IS WRONG WITH THE METAL OF THE CAR. ON, JUNE 14, 2010 WHILE CLEANING THE CAR, MY HUSBAND AND I FOUND ANOTHER DENT ON WHAT WE BELIEVE IS THE PASSENGER INTERIOR KICK PLATE OF THE CAR. THIS DENT JUST APPEARED AND IS A MYSTERY. IF OUR HONDA WAS IN A CRASH WOULD IT PERFORM AS THE METAL IS DENTING FOR NO REASON. WE ALSO HAVE DENTS ON THE TRUCK AND IT APPEARS TO BE GETTING WORSE. WE ALSO HAVE THREE OTHER PAINT/METAL SPOTS ON THE CAR TOO. WE ALSO DEMANDED FOR THE HONDA REP TO LOOK AT OUR CAR BUT THIS HAS NOT HAPPENED. I HAVE ALSO ASK FOR A DIFFERENT CAR AND HONDA IS NOT RESPONDING. WE ARE NOW ASKING FOR A FULL REFUND OF OUR LEASE AS WE PAID FOR THE FULL THREE YEAR LEASE UPFRONT. WE ALSO HAVE SPOKEN TO THE OWNER OF THE DEALERSHIP BUT SAYS WE HAVE TO GO THROUGH HONDA. AND THE SERVICE MANAGER ALSO DOES NOT WANT TO HELP. PLEASE HELP US AS WE DO NOT FEEL SAFE DRIVING OUR LEASED HONDA CIVIC AS WE DO NOT KNOW WHAT WILL HAPEN NEXT TO THE BODY STRUCTURE, TO THE PAINT AND WHAT NEW DENT WILL APPEAR TO THE BODY OF THE CAR NEXT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I FILED A COMPLAINT WITH THE ARIZONA ATTORNEY GENERAL ON MAY 17, 2010. I PURCHASED A 2010 HONDA CIVIC IN CHANDLER ON NOVEMBER 7, 2009. MY CAR WAS DAMAGED. I BOUGHT IT BRAND NEW. AMERICAN HONDA MOTOR CHOSE TO CATEGORIZE MY CAR PROBLEMS AS 'NORMAL'. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE PERFORMED WORK WITHOUT MY KNOWLEDGE WHICH CAUSED A NEW PROBLEM TO ARISE. CAR PULLS TO THE RIGHT, STEERING WHEEL SHIFTS TO THE RIGHT WHILE BRAKING AND MORE. I WAS INVOLVED IN TWO SEPARATE TRAFFIC INCIDENTS THAT COULD HAVE EASILY RESULTED IN AN ACCIDENT. THERE IS MUCH, MUCH MORE; THIS IS NOT AN EVERYDAY, AVERAGE TYPE OF COMPLAINT. PLEASE ALLOW ME TO EXPLAIN IN DETAIL, PREFERABLY OVER THE PHONE OR IN PERSON. MY PRIMARY OBJECTIVE IS THAT NO OTHER PERSON BUY THIS CAR AT RETAIL - IT IS EXTREMELY DANGEROUS. I SURRENDERED IT ON MAY 7, 2010. *TR

TL*-THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP SIGNAL. THE VEHICLE SURGED FORWARD AND THE TACHOMETER INCREASED UP TO 2 I/2 RPM. THE BRAKES WERE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY TEST DROVE THE VEHICLE. THE TECHNICIAN WAS UNABLE DUPLICATE THE FAILURE. ALSO, INFORMED THE CONTACT WHENEVER THE FAILURE OCCURRED TO HAVE THE VEHICLE INSPECTED. THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 508. THE CURRENT MILEAGE WAS 923.

1. WHEN THE FUEL CAP IS REMOVED THERE IS A ESD DISCHARGE WHEN THE CAP TOUCHES THE BODY OF THE CAR. THE ESD DISCHARGE CAN OCCUR VERY CLOSE TO THE FUEL INLET AND WHERE THERE ARE GASOLINE VAPORS. THERE IS A POTENTIAL FOR A FUEL EXPLOSION OR FIRE. THE FUEL CAP IS ATTACHED TO THE FUEL DOOR SO THE MAX DISTANCE THE CAP CAN BE MOVED FROM THE FUEL INLET IS ABOUT 6 INCHES 2. THE ESD SEEMS TO BUILD UP VERY QUICKLY (AT LEAST 1 MILE OF DRIVING). THE PROBLEM OCCURS EVERY TIME THE CAR IS REFUELED AND HAS BEEN PRESENT SINCE THE CAR WAS PURCHASED. 3. THE MANUFACTURE WAS CONTACTED AND THEY INDICATED THE ISSUE WAS DUE TO THE BUILDUP OF ESD ON THE OPERATOR OF THE CAR. WHEN THE FUEL CAP IS TOUCHED THE ESD CHARGE IS THEN TRANSFERRED TO THE CAP WHICH THEN DISCHARGES TO THE BODY OF THE CAR. THE MANUFACTURE RECOMMENDED USING AN ANTISTATIC SPRAY ON THE FACTORY INSTALLED SEATS AND FLOOR MATS. AT THIS TIME NO OTHER ACTION HAS BEEN PROVIDED BY THE MANUFACTURE AS THEY ARE CLAIMING THE PROBLEM MUST BE RESOLVED BY THE OPERATOR OF THE CAR. I DISPUTE THIS FINDING FOR SEVERAL REASONS. (1) WHEN EXITING THE CAR THE OPERATOR TOUCHES THE METAL FRAME OF THE DOOR AND (2) THE FUEL DOOR IS ALSO METAL AND THIS IS ALSO TOUCHED SO ANY BUILD UP OF ESD ON THE OPERATOR SHOULD HAVE BEEN DISCHARGED BEFORE THE FUEL CAP IS EVER TOUCHED.

TL*THE CONTACT LEASED A 2010 HONDA CIVIC LX. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL, THE VEHICLE SURGED FORWARD AND ACCELERATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES BUT THE DEALER WAS UNABLE TO FIX THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER A FOURTH TIME AND THE DEALER STATED THAT HE WAS DEPRESSING THE BRAKE PEDAL AND ACCELERATOR PEDAL AT THE SAME TIME WHICH CAUSED THE SUDDEN ACCELERATION. THE CONTACT BELIEVED THAT THE TWO PEDALS BEING SO CLOSE TO ONE ANOTHER WAS A DESIGN FLAW AND SAFETY HAZARD. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 3,843. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 01/04/11*LJ THE CONSUMER BELIVED THE BRAKE PEDAL WAS DESIGNED TOO CLOSE TO THE ACCELERATOR PEDAL. UPDATED 01/07/11

I AM WRITING TO COMPLAIN ABOUT THE HEADRESTS IN MY CAR. I PURCHASED A 2010 HONDA CIVIC LX-S A WEEK AND A HALF AGO. AFTER DRIVING IT FOR ABOUT AN HOUR, I NOTICED BY NECK AND SHOULDERS BOTHERING ME. MY HEAD IS BEING FORCED DOWNWARD BY THE HEADRESTS. THIS OCCURS IN ALL HEADREST POSITIONS, BUT IS WORSE WHEN ADJUSTED RIGHT BEHIND MY HEAD. I HAVE TILTED THE SEAT BACK AS FAR AS I SAFELY CAN AND STILL BE ABLE TO DRIVE. I AM 53 YEAR OLD FEMALE, 5'3" TALL, AND WEAR BIFOCALS. I AM HAVING DIFFICULTY FOCUSING FROM TACHOMETER TO SPEEDOMETER TO ROAD BECAUSE I CANNOT MOVED MY HEAD TO USE THE RIGHT PART OF MY GLASSES TO SEE. I CANNOT TILT MY HEAD BACK AT ALL BECAUSE OF THE HEADREST. I ALSO EXPERIENCED A HEADACHE THAT EVENING AS WELL DUE TO EYE STRAIN. THE NHTSA CHANGED THEIR HEADREST REGULATIONS IN 2008. TEST DUMMIES FOR LARGE MALES WERE USED AND THEN STANDARDS WERE PUT IN PLACE. AFTER SPENDING THOUSANDS OF DOLLARS ON A NEW CAR, I AM UNABLE TO SAFELY DRIVE IT. I HAVE TO EITHER REMOVE, TURN AROUND, OR JERRY-RIG A REMEDY FOR THE HEADREST IN ORDER TO DRIVE AND NOT SUFFER NECK, BACK, SHOULDER AND VISUAL PAIN. THE COST IS MY SAFETY IN AN ACCIDENT. OR, I CAN LEAVE THE HEADREST AND DRIVE WITH MY POSTURE IN A HORRID POSITION. I CANNOT SIT UP STRAIGHT, MY HEAD IS FORCED DOWNWARD SO I CANNOT USE MY BIFOCALS PROPERLY, AND I CANNOT TILT THE SEAT BACK ANY FURTHER AND STILL SEE OVER THE DASHBOARD. THERE ARE COMPLAINTS ALL OVER THE INTERNET, SPECIFICALLY FOR HONDA ACCORDS AND CIVICS, AS WELL AS NISSANS, MERCEDES, FORDS AND OTHER MAKES. I BELIEVE YOU NEED TO REEVALUATE YOUR RECOMMENDATIONS FOR HEADRESTS OR AT LEAST REISSUE NEW ONES, INDICATING THE RANGE OF THE TILT. YOU RECOMMENDED THE MINIMUM TILT NEEDED FOR SAFETY, BUT FAILED TO ISSUE INSTRUCTIONS TO CAR MANUFACTURERS FOR THE OUTER EDGE OF TILT - WHERE THE TILT WOULD HARM DRIVERS, ESPECIALLY SHORT WOMEN. PLEASE LOOK INTO THIS. *TR

MY NEW HONDA CIVIC (2010) HAS HAD TWO EPISODES OF RANDOM, UNPREDICTABLE ENGINE REVVING, THE ENGINE REVS AS IF I WERE GOING 60 MILES AN HOUR AND THEN SUDDENLY SOMEHOW WENT INTO FIRST GEAR. THE FIRST TIME IT HAPPENED THE CAR DID ACCELERATE AND I HIT A SNOW BANK AS I WAS PULLING INTO MY DRIVEWAY. THE SECOND TIME IT HAPPENED I WAS GOING AROUND 35 MILES PER HOUR, THE ENGINE REVVED, BUT THE CAR DIDN'T ACCELERATE. I AM TAKING THE CAR TO THE DEALER TOMORROW. IT IS VERY SCARY. *TR

I HAVE A CAR WITH ONLY 1800 MILES AND IS 45 DAYS OLD. I WAS DRIVING AND IT SEEMS THAT I HAD A FLAT. I PULLED OVER AND STOPPED THE CAR AND FOUND THAT BOTH FRONT TIRES WERE COMPLETELY BALD AND TORN UP. HONDA IS SAYING THAT THE SUSPENSION HAS GONE BAD AND IT IS PROBABLY BECAUSE OF ME HITTING A POTHOLE OR SNOW. THIS EXPLANATION DOES NOT MAKE ANY SENSE AS THE DAMAGE TO THE TIRES AND ALLEGED DAMAGE TO THE SUSPENSION IS TOO SEVERE FOR ME NOT TO HAVE NOTICED IT. *TR

2010 HONDA CIVIC CLICKS/CLICKS GOING OVER SPEED BUMPS, COMING TO STOPS, TURNING IN DRIVEWAYS, PULLING INTO PARKING STALL EVERYDAY SINCE THE THIRD MONTH OF OWNING VEHICLE. VEHICLE SURGES WHEN COMING TO STOPS SCARY AT TIMES. VEHICLE BUZZES INTERMITTENTLY WHEN WARMING UP ON COLD START. TOOK TO DEALERSHIP SHOP TO RIDE WITH SHOP FOREMAN. INDICATES ALL NORMAL CHARACTERISTIC OF VEHICLE. *TR

THE BRAKES PULL AND MAKE TREMENDOUS NOISE WHEN STOPPING SHORT AND THEY PULL AND MAKE NOISE WHEN TURNING AT NORMAL SPEEDS. THEY RUMBLE, SCREECH, AND SKID. IT FEELS LIKE SOMETHING IS STICKING. THE CAR IS GETTING 17 TO 20 MILES TO THE GALLON ON SURFACE STREETS AND FREEWAYS WITHOUT THE AIR-CONDITIONING. AN INDEPENDENT MECHANIC SAYS THERE IS SOMETHING WRONG WITH THE BRAKE SYSTEM AND HONDA SAYS ALL THE CARS DO IT, SO IT ISN'T A LEMON. THE HONDA CIVIC I TEST DROVE DID NOT DO IT. ALSO, THERE WAS SOME BENT METAL UNDERNEATH THE CAR TOWARD THE CENTER. THE CAR HAD 11 MILES ON IT WHEN I BOUGHT IT NEW AND IT COULD HAVE BEEN DROPPED WHEN UNLOADING IT FROM THE TRAILER. THE SALESMAN WORKED HARD TO SELL ME THIS PARTICULAR CAR. IT FRIGHTENS ME AND IT FRIGHTENS MY PARENTS WHEN WE DRIVE IN IT. I DO NOT THINK IT IS SAFE AND I FEEL THERE IS A SERIOUS ACCIDENT WAITING TO HAPPEN WHEN THE BRAKES GO OUT. *TR

TL*THE CONTACT OWNS A 2010 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A CLICKING AND POPPING NOISE WHEN STARTED, WHEN TURNING THE STEERING WHEEL AND SOMETIMES WHEN DRIVING AT A SPEED OF 40 MPH. THE VEHICLE ALSO PULLED TO THE RIGHT WHEN HE DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL WOULD SHIFT TO THE RIGHT SUDDENLY AT TIMES. THE STEERING WHEEL ALSO WOULD NOT POSITION AT 12 OCLOCK. THESE FAILURES OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP THREE DIFFERENT TIMES BUT THE DEALER COULD DIAGNOSE THE CAUSE OF THE FAILURES. THE CURRENT MILEAGE WAS APPROXIMATELY 2,450. THE FAILURE MILEAGE WAS 1,197.

SINCE DELIVERY ON 11/30/09 THE CAR OVERSTEERS, MOST NOTICEABLE ON HIGHWAY WHILE DRIVING STRAIGHT AND ON EXIT TURNS. VERY TIRING TO CONTINUOUSLY MICRO-ADJUST SENSITIVE STEERING TO KEEP CAR STRAIGHT. REQUIRES ONLY 1/8 TO 1/4-INCH STEERING WHEEL TURN TO 'WANDER' INTO ADJACENT LANE! ON TURNS, RESULTS IN 'ANGULAR' PATTERN INSTEAD OF SMOOTH CURVE. PROBLEM IS MOST NOTICEABLE WHEN CRUISE CONTROL IS USED. DANGEROUS. A GLANCE AT THE RADIO AND YOU'RE IN ANOTHER LANE. ON STRAIGHT HIGHWAY STRETCH, PROBLEM RESULTS IN A "SNAKING" DRIVING PATTERN INSTEAD OF STRAIGHT LINE. DEALER DISMISSED ISSUE AS "NORMAL, SPORT-STYLE STEERING, TAKES GETTING USED TO". CAR NOW HAS 3,600 MILES ON IT. SEEMS LIKE TEMPERATURE MAY PLAY A ROLE: ON VERY COLD DAYS, MAY TAKE 15 MINUTES OF HIGHWAY DRIVING TO BECOME VERY APPARENT. ONLY 1 TIME AT DEALER SO FAR AND REPORTED TO HONDA AMERICA (NATIONAL) WITH THEIR RESPONSE: "WE RELY ON DEALERS AS OUR EYES AND EARS, TAKE BACK TO DEALER". DECIDED TO AVOID THAT FOR NOW. I WOULD LIKE TO KNOW IF OTHERS HAVE COMPLAINED. ADDITIONAL DETAIL: THE AUTOMOBILE DOESN'T 'TRACK' THE ROAD WELL, MOST NOTICEABLY ON THE HIGHWAY, WHERE IT IS UNUSUALLY DIFFICULT TO KEEP DRIVING THE CAR IN A STRAIGHT LINE AND TO DRIVE ALONG CURVES IN A UNIFORM MANNER. THE STEERING REQUIRES ALMOST CONTINUOUS 'MICRO-CORRECTION.' ON THE HIGHWAY, AT 50 TO 60 MPH, THE CAR BEGINS TO DRIFT TO EITHER SIDE. TURNING THE STEERING WHEEL A TINY AMOUNT - SAY, 1/8 TO OF AN INCH - CAUSES THE CAR TO DRIFT IN THE DIRECTION OF THE TURN MORE THAN EXPECTED AND TO THE EXTENT THAT A RAPID 'RE-CORRECTION' (TINY TURN OF THE WHEEL IN THE OPPOSITE DIRECTION) IS REQUIRED TO PREVENT IT FROM ENTERING THE ADJACENT LANE. AND THIS, OF COURSE, LEADS TO A 'RE-RE RECORRECTION', AND A 'RE-RE-RE-CORRECTION', ETC. ON THE OFF-RAMP, AT REDUCED SPEED, TRYING TO DRIVE ALONG THE SMOOTH CURVE REQUIRES MICRO-CORRECTION, HOWEVER THE RESULTING DRIVING PATTERN IS A SERIES OF NEAR-STRAIGHT LINES AND SHARP ANGLES. THANK YOU FOR YOUR HELP. *TW