2013 Honda Civic Complaint Log

TL* THE CONTACT OWNS A 2013 HONDA CIVIC. THE CONTACT STATED THAT WHEN THE SUN WOULD SHINE ON THE DASHBOARD, IT CAUSED AN ABNORMAL GLARE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

THIS IS MY SECOND 2013 CIVIC WITHIN A YEAR. MY FIRST ONE HAD AN ISSUE WITH THE IMID SCREEN AND RADIO. BASICALLY, THIS BECOMES AN ELECTRICAL ISSUE THAT AFFECTS THE REST OF THE VEHICLE. I ALSO LEARNED THAT THE HARD RESET THAT WAS DONE TO THE VEHICLE COULD'VE DID MORE HARM THAN GOOD. THE IMID WOULD FREEZE, LAG, BLACKOUT, THE BACKUP CAMERA WOULD STOP WORKING OCCASIONALLY, MY PHONE WOULDN'T PAIR OCCASIONALLY, I COULDN'T USE ANY OF THE STEERING WHEEL CONTROLS OR THE BUTTONS ON THE RADIO SOMETIMES EITHER. EVENTUALLY, MY ENGINE SHUT OFF WHILE DRIVING ON THE HIGHWAY, MY DOOR LOCKS WOULD EITHER LOCK REALLY HARD, NOT LOCK AS PROGRAMMED BY THE IMID, OR LOCK AND UNLOCK BY THEMSELVES. I THOUGHT THE DEALER WAS GOING TO DO SOMETHING ABOUT THE SITUATION AND THEY TREATED THE CAR AS A TRADE AFTER THE CAR HAD BEEN TO THE DEALER 8 TIMES FOR TESTS, THE HARD RESET, AND THREE FIXES THE CORPORATION AND DEALER COMPLETELY AVOIDED ME TOWARDS THE END. I WENT AHEAD AND GOT ANOTHER 2013 CIVIC AND 2 DAYS LATER, I HAD AN ISSUE WITH THE REAR-WINDOW DEFROSTER. AFTER I HAD THE CAR ABOUT A MONTH, I WAS USING THE HANDSFREE LINK, WHEN I NOTICED MY CALL INFO WAS NOT AT THE TOP OF THE SCREEN WHEN YOU HAVE THE GAS MILEAGE AND RANGE ON THE SCREEN. THE FOLLOWING MONTH, I HAD AN ISSUE WITH THE BLOWER IN THE CAR FADING IN AND OUT AS I WAS PARKING. THEN ANOTHER 2 MONTHS GO BY, THE ISSUES WITH THE RADIO BACKLIGHTING FLICKERING AND THE IMID START TO OCCUR AGAIN WITH THIS CAR. SO FAR, I'VE HAD TO WAIT FOR MY CAR TO START BECAUSE IT WOULDN'T START RIGHT AWAY. OCCASIONALLY, I HAVE TO START IT TWICE, SOMETIMES I CAN USE THE RADIO OR THE HANDSFREE LINK JUST LIKE WITH THE LAST VEHICLE. I HAD AN ISSUE WITH THE TRUNK, DOOR LOCKS, AND THE SECURITY ACKNOWLEDGEMENT SYSTEM IN THIS CAR AS WELL. I HAVE A WEIRD NOISE WHILE DRIVING COMING FROM THE FRONT AND MY DOORS AREN'T LINED UP ON THE BODY OF THE VEHICLE. *TR

TAKATA RECALL

TL* THE CONTACT OWNS A 2013 HONDA CIVIC. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT CLOSE UNLESS EXCESSIVE FORCE WAS USED. THE DOOR WOULD ALSO MAKE A GRINDING NOISE UPON CLOSING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE DOOR HINGE WOULD HAVE TO BE ADJUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

I BOUGHT A NEW CAR AN DRIVING AT 245 MILES I FELT RUBBING FEEL WITH BRAKES TOOK CAR BACK TO HONDA SERVICE! HONDA ROAD TESTED VEHICLE AN CONFIRMED THERE WAS A PROBLEM, REMOVED PADS CLEANED AN REINSTALLED. RETURNED CAR SAME DAY, THIS WAS DONE AT 376 MILES. SAME ISSUE ON FEBRUARY 1,2013 2 WEEKS LATER TOOK CAR IN AN NOW THEY SAY THE CALIPERS ARE STICKING CAR HAS 600 MILES THEY ARE KEEPING IT FOR A WEEK DUE TO NOT HAVING THE PARTS. I DON'T FEEL SAFE, NEVER TOOK CAR ON FREEWAY DUE TO THIS ISSUE! WHAT CAN I DO? PURCHASED ON 12-19-2013. *TR

THE PAINT ON MY VEHICAL IS BEEN PEELING SINCE I BROUGHT THE CAR. ITS SMALL AMOUNTS AROUND THE CAR THAT NOTICEABLE. ON THE ROOF,SIDE DOORS,AND TRUCK

TL* THE CONTACT OWNS A 2013 HONDA CIVIC. THE CONTACT STATED THAT HE WAS ABLE TO HEAR A THUMPING SOUND IN THE GASOLINE TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 10,800.

DRIVING AT 40 MPH NO ROAD HAZARD LESS THAN 19,000 MILES ON THE CAR, THE TIRE WENT FLAT WITH A SIDE WALL CRACK! THE DEALERSHIP DECIDED IT WAS ROAD HAZARD, BUT I KNOW DIFFERENT! THE SECOND TIRE CRACKED WHILE DRIVING 35 MILES PER HOURS. FIRESTONE TIRES DON'T SEEM TO BE SAFE. I WILL NOT RECOMMEND OR PURCHASE TIRES FROM FIRESTONE OR PURCHASE ANOTHER CAR WITH FIRESTONE TIRES ON IT! *TR

DRIVERS SIDE OF DOOR STICKS WON'T CLOSE PROPERLY. TODAY HAD TO OPEN DOOR FROM DRIVERS SIDE AND THEN NOTICE THAT THE BOTTOM OF PASSENGER SIDE PADDING IS COMING OFF. TOOK IT IN TO GET FIX. HONDA OF ROANOKE RAPIDS CALLED TECH LINE. TECH LINE HAS NO INFORMATION ON HOW TO FIX IT. DOOR IS STICKING. THEY HAVEN'T GOT BACK TO HONDA YET. SO WHAT AM I TO DO ON A BRAND NEW CAR. GIVE ME A NEW CAR OR TELL TECH LINE TO FIND OUT HOW TO RECTIFY IT. *TR

I SET THE SPEED, USING THE CRUISE CONTROL, AT 65 MPH OR 70 MPH. UPON ENCOUNTERING A HILL THE CAR WILL SLOW DOWN TO AS MUCH AS 60 OR 65. EVENTUALLY THE CRUISE CONTROL WILL KICK IN AND THE AUTO-THROTTLE WILL ACCELERATE THE CAR QUICKLY TO 5 MPH BEYOND THE SET SPEED. IF IT WERE SET AT 65, THE CAR MIGHT ACCELERATE TO 70; SET AT 70 IT MIGHT GO TO 75. ADDITIONALLY, WHEN I HIT THE BRAKE TO DISENGAGE THE CRUISE CONTROL, IT MAY TAKE A COUPLE OF SECONDS FOR THE THROTTLE TO DISENGAGE. SEVERAL TIMES CARS HAVE PASSED ME WHEN THE CAR AUTOMATICALLY SLOWED GOING UP A HILL. AFTER PASSING ME, OTHER VEHICLES THOUGHT IT WAS SAFE TO PULL BACK INTO MY LANE, IN FRONT OF ME. IF THE CRUISE CONTROL KICKED IN AT SOME POINT IMMEDIATELY AFTER THEY PASSED, AND MY CAR STARTED RACING FORWARD, PUTTING LITTLE OR NO DISTANCE BETWEEN MYSELF AND THE CAR THAT JUST PASSED ME, THEN I HAD TO SWERVE TO AVOID AN ACCIDENT WITH THE CAR THAT JUST PASSED BECAUSE MY CAR WAS LUNGING FORWARD. UNKNOWN TO THE CAR THAT PASSED, IT WAS NO LONGER SAFE FOR THEM TO PULL BACK INTO THE RIGHT LANE (TWO LANES GOING SAME DIRECTION). UPON COMPLAINING TO TWO DEALERSHIPS, THEY STATED THAT WHAT I WAS SAYING JUST WASN'T TRUE, BUT THEY WERE UNWILLING TO TAKE A TEST DRIVE WITH ME TO CONFIRM MY EXPERIENCE. THEY NOTED THAT THEY HAD RECEIVED SEVERAL COMPLAINTS, BUT STATED THAT THE GAIN AND LOSS VARIANCE IN SPEED WAS NO MORE THAN 2 OR 3 MILES PER HOUR DUE TO THE DEFECTIVE CRUISE CONTROL. I BELIEVE HONDA IS WELL AWARE OF THIS DANGEROUS FEATURE, AND THAT THEY ARE DOING THEIR BEST TO SWEEP IT UNDER THE RUG. AS FAR AS I'M CONCERNED, THEY CAN FIX IT, OR TAKE THE CAR BACK. AT THIS POINT, I REALLY DON'T CARE. I DO NOT LIKE HAVING A CAR WITH A FEATURE I CAN NOT USE BECAUSE USING THE FEATURE CREATES TOO MUCH OF A ROAD HAZARD. *TR

MY 2013 HONDA CIVIC EXL THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION .THE VEHICLE ERRONEOUSLY DECELERATED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER . THE CAR WAS CHECKED OUT THEY COULDN T FIND THE FAULT. THE FAILURE STARTED @ 300 MILES. AND BEEN DOING THIS 12 TIMES THE MILEAGE IS NOW 7,500 MILES, I WANTED THE DEALER AND HONDA KNOW THAT THEY HAVE A PROBLEM . THE LAST TIME I WAS TURNING LEFT AT A TRAFFIC LIGHT AND ALMOST WAS HIT. *TR

SOMETIMES WHEN I SLOW DOWN TO MAKE A LEFT OR RIGHT TURN, I PRESS THE ACCELERATER AND NOTHING HAPPENS. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I TOOK IT TO THE DEALER AND THEY SAID IT WAS BECAUSE OF BEING IN ECON MODE. I DON'T USE ECON MODE IN SPRING, SUMMER & FALL AND IT STILL HAPPENS; NOT EVERY TIME BUT 2 OR 3 TIMES A WEEK. IF I WERE TO TRY TO MAKE A QUICK TURN AND IT DID THAT II COULD HAVE AN ACCIDENT. I'VE BEEN DRIVING MOSTLY HONDAS SINCE 1984 AND HAVE NEVER HAD THIS OR ANY OTHER PROBLEM. PLEASE LOOK INTO THIS AS IT COULD HAVE SERIOUS REPERCUSSIONS. UPDATED 04/3/2015 *JS