NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I purchased my 2016 Honda Civic in 2018. Not too long afterward, I noticed the steering would occasionally stick in place when trying to turn it causing overcorrections in driving. Over time, the occurrences have dramatically increased, especially on the highway (dangerous). I have brought the vehicle to a Honda dealership regarding this issue. They test drove it and did not find the wheel to stick (I brought it in (California) Wintertime, but the issue primarily occurs in warmer temperatures).Since Honda issued a recall for this exact problem on its 2022-2025 models, I have contacted the Honda manufacturer regarding this issue, but there is no open recall for my VIN. I find I’m in good company with other 2016 Civic owners, from the number of identical complaints on various automotive forums regarding this same complaint for their Honda civics. I’ve also noticed that “steering” has the large number of reported complaints on the NHTSA site (over 300 for my vehicle year alone). Please look into this, as Honda is ignoring the many Civic owners concerned for their safety as well as others on the road due to this sticking steering issue.
The steering wheel gets stuck in the center position. Cannot make minor steering changes with over correcting. You have to steer left/right back and forth so that the steering wheel does not get stuck. High temperatures make the condition far worse. The steering gets stuck in center position and requires additional force to break free which causes the car to veer too far left or too far right back and forth. Very dangerous.
While driving my 2016 Honda Civic on the freeway, I consistently experience a sticky or notchy steering wheel—especially when making small adjustments near the center position. The steering resists input slightly, then suddenly gives way, making it difficult to make smooth lane corrections. This issue is more noticeable at higher speeds and creates a safety concern, as it affects my ability to maintain proper lane control and react quickly when needed. This issue appears to be a known problem with the EPS (Electric Power Steering) system on 2016 Honda Civics, and I’ve seen reports of a Honda-issued TSB (17-014) that addresses similar symptoms via a software update. However, this issue should warrant broader attention, as it affects vehicle handling and road safety. I’m submitting this complaint to request further investigation and to urge Honda to issue a recall or mandatory repair for affected vehicles.
Steering sticking while driving. Took it to the Honda dealer and was told that power steering failure is common on Civics. Cost around 4K.
When driving on a straight road then having to slightly change course due to perhaps a slight bend in the road the steering wheel feels like it is sticking and takes a bit of force to straighten the wheel. I have had numerous alignments done per maintenance recommendations. It seems to happen more often when it is warm outside. There are no warning lights present. Im afraid that the steering wheel will become actually stuck while driving.
I am experiencing an issue where the steering wheel seems sticky and I have noticed from a google search that it affects vehicles designated from 2016-2022 Honda civics although my specific vin doesn’t show as one being affected. It sounds like it most definitely should be. It’s only noticeable at speeds greater than 45 since you use very small amounts of steering wheel turn to make adjustments. How do I get my specific VIN included in this recall since it seems like it most definitely should be?
Steering feels like it’s getting stuck when driving straight on the highway. The wheel almost fights you when you try to make a course correction. Vehicle feels unsafe to drive since you are constantly trying to keep the car straight
Component: Car AC System The Car AC system of the 10th generation Honda Civics is extremely faulty. My car is a 2016 Honda Civic with 75,000 miles and I have already had 3 "Extended Warranty" repairs on it. One at the condenser system and 2 at the compressor. This were covered under the "Extended Warranty". Now the evaporator is giving out and it is not cover under "Extended Warranty" and consumers are expected to pay for a faulty designed AC repair that just keeps breaking. In very hot areas in the country this is a major issue as the AC constantly blowing hot air can be nauseating and distracting especially with outside temperatures are above the 100 degrees. With the Extended Warranty only lasting 10 years a lot of cars are now going to be considered out of warranty and forced the consumer to pay for the faulty design. I would understand if the warranty repairs would fix the issue and they would never come back. But it seems that they are placing a mere bandaid and kicking the problem down the line until everyone is out of warranty. I've had 3 service to the AC and now I am due for a 4th. The car is not that old to be requiring all these services, and the bandaids place on the service are only lasting 1 to 2 years.
- The engine failed. The engine block warped and both had to be replaced. I have pictures from the dealer. The cost was $8,194.56 at the dealer for a replacement engine with 89K miles on it. - My son's safety was put at risk because he is in a rural area. Every warning lamp on the dashboard turned on after Indy Honda replaced the coolant (Maintenance minder A125). Then the lights would turn off. Then Andy Mohr Honda inspected it (for the first time) and their diagnosis was a pvc pipe crack. We paid for that repair. The second time was the head gasket and the engine was destroyed. - The problem was confirmed by Andy Mohr Honda and Indy Honda in the state of Indiana. Andy Mohr confirmed the turbo engine for the Honda Civic has a known issue and than we should have purchased the 2.0 liter instead of the 1.5 liter because of the load the turbo puts on the engine. American Honda Motor Co., Inc disagrees and stated there was no issue. - The vehicle was inspected by the manufacturer via pictures taken at Andy Mohr Honda. - Prior to the coolant service in June 2025 there were no warning lamps. There were no symptoms. The Civic has only been maintained by Honda Dealers. The first time (approximate date) we noticed the issue: [XXX]. My son videoed it. Please note the text from Andy Mohr Honda stating the engine was overheated. The coolant was replaced by Indy Honda a week prior to the overheating. It should not have occurred. This is the link to the engine replacement invoice: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I’m having a problem with my steering lately. It’s like it’s sticky and jerky feeling when driving, causing me to have to overcorrect left or right when making slight adjustments to center.This happens on long drives on the highway. Over correction on a 2 or 3 lane highway is not safe.
I have noticed my Honda civic 2016 steering wheel gets stickier while its on highway.
The steering wheel starts to get sticky on freeway after roughly AFTER 45 mins drive, that gives me harder to follow the lane or make a lane change either to the left or right side. My wife experiences that issue for years, she had not brought that into my attention until two weeks ago we took our 2016 Honda Civic for trip to California and I was a driver. I have heard lots of complaints related Power Steering Rack issues on Honda lately. Please consider this is a serious problem.
In warmer weather while driving at highway speeds the steering wheel sticks in place. It takes about 4 lbs of pressure to “break the wheel free” from this stuck position. It makes it extremely difficult to make minor steering adjustments while traveling. Many others have experienced this same problem. Recently the newer model or generation of Hondas have been issued a recall while the previous or “10th generation” have not. I believe this to be a significant hazard on our roads in America. Why the newer models get the recall and the older do not I do not understand. Here is a link with others with the same issue. With little research you will find many other forums and YouTube videos address the same discrepancy. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering sticks at highway speeds, hard to maintain center of lane. Waiting to get pulled over for suspected drunk driving, which never am. Wife won't drive the car because of this issue. Honda has issued recall for this issue but only 2022-2024 and needs to be at least to 2016 models. Due to price of the electric rack and pinions for civic, unable to purchase one to install myself.
When driving at highway speeds the steering is sticky or notches feeling to leave center or return center. Less noticeable at lower speeds.
The contact owns a 2016 Honda Civic. The contact stated that one of the trunk lid springs had fractured. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to TSB Number: 22-013. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered because under warranty. The failure mileage was approximately 24,000.
My manual key…it wasn’t program. I just found out when my battery died and we won’t able to open the door manually. And when I told the dealer where I bought it, they were charging me to program it. And it cost a lot, so, I didn’t had it done. Then, just two days ago, my car won’t start again. I just got a new battery from AAA. So, I have to call them again and re check it. The battery was fine. So, the AAA employee asked me to call you or email you. Coz prolly I have a recall problem with my car. Honda Civic 2016 Sedan. I always have this problem with the battery and the manual key.
When driving straight on the freeway small corrections to keep the car straight are resisted when I add force to the wheel. With increasing force the drag is overcome and the wheel will snap to a new position which may be too far the other way. This makes the steering kind of digital instead of analog. I have noticed the issue periodically over the last couple of years and had the alignment done 2X, first by an independant mechanic and then by the Honda dealer. I thought the issue was alignment. Being the problem is not always noticeable it took a while for me to realize this is totally not normal for this or any car. I fully realize that now after testing it out on my last drive.
Sticky steering when on center. Cannot make minor steering adjustments without overcorrecting left or right. This is an ongoing issue for the past few years.
Air conditioner stopped working - I heard the condenser has a 10 year warranty extension - regardless of mileage. Please assist [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving straight, the wheel gets stuck and requires some force to become unstuck which then causes the wheel to jerk in the direction you are turning. This results in over steering and is very dangerous. I have found many complaints about this online after looking for solutions.
While driving, the steering wheel occasionally starts to stick. There have been several instances where it became severely jammed while turning, making it extremely difficult to steer. On a few occasions, it nearly led to a crash because the wheel locked up. This issue has occurred multiple times and seems to be getting progressively worse.
The steering gets notchy when warm. The issue isn't as noticeable during colder month but when the weather warms it becomes very problematic. You have to fight the steering wheel back to center after moving left. The steering will not self center either. This is an accident hazard as someone who might be a new driver could panic or elderly may not have the strength to fight it back.
Sticky steering, generally after about 10 minutes of highway driving. Dangerous to make small changes as it takes more effort to move wheel then vehicle over-corrects due to steering input.
At highway speeds the steering wheel feels difficult to adjust at times, sticks, driving becomes a constant back and forth to overcome the sticky steering.
Warning display of the following on the dashboard: Early lane departure mitigation problem collision mitigation system problem brake system mitigation Adaptive cruise control problem lane keeping assist problem
Just within the last month the steering has been sticking when trying to maintain a straight line. When trying to stay straight there is resistance in the steering and suddenly the resistance stops, causing driver to over correct. Also if the car hits a bump or road irregularity while the steering is resisting movement, then the car wanders even further in lane. This repeats itself constantly and car is wandering back and forth in the lane. The lower ball joints have been replaced and condition continues.
Steering becomes sticky in the middle specifically when it is warm out or after the engine has been on for a while .this was not an issue in the winter. This becomes a safety issue due to trying to keep the car going straight on the interstate you end up having to overcorrect going back and forth left and right. Reading online forms this is an issue with this generation not sure why there's no Recall yet. It can lead to going into another Lane trying to overcorrect this is definitely a safety issue. This issue has been going on since I bought the car last year.
Fuel door is making a noise when I unlock my vehicle and sometimes fuel door doesn’t unlock.
When driving down the highway the steering sometimes sticks or locks slightly. This is mainly when driving straight and doing a slight turn or correction. Alignment and balance are fine on the car. There are no warning lights. This is an intermittent problem and only occurs occasionally. I cant always duplicate. It has not been diagnosed by a mechanic yet as it is intermittent and it only occurs occasionally. Initially started around May of 2022 and has continued off and on since, most recently occurring on March 27th, 2025.
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds during hot weather, the steering wheel felt sticky and failed to turn to the left or the right as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not determined. The contact related the failure to an unknown recall however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
The steering sticks when driving straight and needs additional force to correct causing an over correction. Vehicle can be difficult to keep in its lane.
Honda - In 2016 I purchased a new Honda Civic Tour model from a dealership and currently have 23000 miles (23K) recently the steering became a problem. I took it to the dealer where I purchased the vehicle and was advised that there was an issue known as "notching" where a gear component became defective. It was dangerous to drive and there was no options but to have it repaired. The repair cost nearly $4000.00 and I was shocked. There was no recall according to the service manager but it was known as a common problem. My wife and I are in our [XXX] and [XXX] so the cost was a large burden financially. I was told that Honda-America had a "Goodwill" program that will review a case and possibly offer some financial relief. I complied with the info Honda solicited and submitted the case for consideration. In the meantime, I had the car repaired at the dealership and paid in full. I didn't ask for any specific amount but told Honda I would be appreciative for any financial assistance. Obviously we seldom drive the car usually to doctor appointments and needed errands. The customer service rep called and said my claim was denied because of the age (9 yrs.) even in spite of only have less that 23K miles. The original tires are on the car and it still has the "new car" smell. My wife and I are very disappointed with Honda's lack of compassion, we even purchased an extended warranty from the dealership when we bought the vehicle but we never used it. Honda could have helped us but the service rep made the decision to deny the claim. The customer service that I thought Honda was known for is not the case anymore. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering feels like it's sticking slightly to the left of center, and I've been noticing it more as the weather gets warmer. It primarily occurs at slower speeds but becomes more pronounced at higher speeds. When making small adjustments while driving, the steering wheel doesn’t move smoothly and seems to stick. Once it passes the sticking point, it causes oversteer, forcing me to overcorrect in the opposite direction. This makes driving, especially at higher speeds, feel very unsafe. Through my research, I’ve found that this is a common issue, and there are recalls for this exact problem in my vehicle’s model year. However, after checking my VIN, it appears my car is not included in the recall. I'm deeply concerned that this steering defect could lead to an accident. Given the numerous reports of the same issue in vehicles not currently covered by the recall, I hope the recall will be expanded to include all affected cars.
At the start of the summer in 2023, I noticed that my AC was only blowing hot air (during >110 degF Phoenix summer). I took it to a Brakes Plus on 4/7/2023 and had an evac and recharge service performed along with a leak test. The test detected a leak from the condenser, and I had the Brakes Plus shop replace that part. At the start of the summer of 2024 I was back at Brakes Plus with the same issue, my AC had gradually reverted to blowing only hot air. At that time, I did another evac and recharge service along with a leak test that was not able to detect any issues. Most recently, on 2/28/2025, I took my car to Brakes Plus again due to the same issue with my car AC only blowing hot air. This time, the technicians performed a leak test and saw signs of a leak near the compressor shaft in the form of dye found splattered around that area. So, that prompted us to find the warranty extension for the AC compressor shaft seal. So, I figured this time I would stop and take it to the Bell Honda Service Center to confirm that finding. I then set up an appointment with the Bell Honda Service Center in Phoenix on 3/1/2025. I was told that the only way to check for any leaks in my system would of course be to do an evac and recharge of the system and add some of the dye needed to detect any leak. That cost me ~$320. The diagnosis from the Bell Honda Service Center did NOT find any signs of leakage near the compressor shaft seal and I was not allowed the same courtesy of showing me that in person (or even via a picture) as I had been offered at Brakes Plus. Instead, the diagnosis suggested that my new issue was excessive build up of freon in the evaporator, resulting in a leak, which I was also not visually demonstrated. I asked if there was any warranty eligibility for the evaporator and was able to confirm at the dealership that there was no warranty extension or recall for the evaporator at the moment. However, I did hear of numerous reports of similar evaporator issues.
The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.
The contact owns a 2016 Honda Civic. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that while the vehicle was parked, the contact noticed a strong fuel odor around the exterior of the vehicle. In addition, the contact noticed a strong fuel odor on the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump assembly and filter needed to be replaced. The vehicle was repaired. The contact was unclear if the failure was due to a fuel leak. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 82,379.
Honda did a software update on my vehicle tied to the recall below. The dealership stated to me that they need to replace the VSA modulator and they are claiming this is not covered since they did the software update a few years ago. I believe they are directly corollated as I don't drive the car much only have 27K miles on the car. They are asking me to the pay for replacing the modulator VSA and are stating that this is not covered under the recall. It's hard for me to beleive how they are unrelated if the software is causing the unit to malfunction and we know the unit needs replacement there is a direct connection. This is costing me $2500. NHTSA RECALL NUMBER:16V-725 MFR CAMPAIGN ID:KC6 CAMPAIGN DESCRIPTION:VSA Software Update/EPB RECALL DATE:10/06/2016 RECALL STATUS:17 Character VIN Required
Not sure what component is causing the issue but steering is sticky. For subtle movements or corrections there will be resistance. This is causing jerky movements while driving which could cause an accident in the future.
Failed body control module known issue with Honda for years. wants to stick consumer with $1300 repair bill so car can be drive able again.
In 2019, Honda extended the warranty on two components of the A/C systems in 2016-2018 Civics: the condenser and the compressor shaft seal. However, it did not extend the warranty on the evaporator. I took my Civic to the dealer to diagnose an A/C issue where the system stopped putting out cold air after approximately 45 mins of driving. The dealer found leaks in the condenser, compressor shaft seal, and evaporator. Dealer received approval to replace the first two parts under warranty. However, Honda would not cover the evaporator. The dealer told me I would need to replace the evaporator, at a cost of nearly $2500, in order to recharge the A/C. Simple internet research confirms this is a common problem. Honda should be including the evaporator in its extended warranty because it seems to fail at the same rate as the other parts and because it is effectively impossible to replace the two covered parts without replacing the evaporator--which is by far the most expensive of the 3 parts to replace.
Complaint Description for NHTSA Vehicle Information: • Year: 2016 • Make: Honda • Model: Civic • VIN: [XXX] : 90,484 Description of the Issue: I am experiencing a complete AC failure in my 2016 Honda Civic due to an evaporator leak, which has resulted in an unreasonable $4,000 repair cost quoted by my local Honda dealership. This is a well-documented and widespread issue among 2016-2020 Honda Civic owners, where the AC system components, including the compressor, condenser, and evaporator, fail prematurely. Honda has already acknowledged defects in the AC condenser and extended the warranty for that part. However, they have not extended the warranty for the evaporator, which is also failing at an alarmingly high rate. Safety Concerns: • Visibility Issues: Without a working AC system, the defrost function does not operate properly, causing windshield fogging, which can obstruct visibility and create a safety hazard while driving. • Extreme Heat Risk: In hot climates, the lack of AC can lead to dangerous cabin temperatures, which is a health and safety risk, especially for passengers with medical conditions or young children. Honda’s Response & Requested Action: • I contacted Honda Customer Service to request goodwill assistance, but they have not yet agreed to cover the repair cost. • Many Honda Civic owners have filed similar complaints about evaporator failures, yet Honda has failed to take action. • Given the widespread nature of this issue, Honda should extend the warranty for the evaporator, just as they did for the AC condenser. I am filing this complaint to formally urge NHTSA to investigate this issue and hold Honda accountable for what appears to be a defective AC system across multiple model years. Thank you for your time and consideration. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving at highway speed the steering will get stiff and stick. This causes me to put more pressure on the wheel resulting in over correction. It has gotten to the point where it’s unsafe to drive. I’ve read about this issue online. Problem w worm gear in steering rack.
Occasionally steering was sticking, mostly highway driving. Car drifted slightly to left.
Steering wheels binds up on highway. If I slightly turn the wheel in any direction it gets stuck that way and I have to use a lot of force to get it to unbind. Causes uncontrollable steering adjustment very serious.
Electric Rack n Pinion had to be replaced due to it binding while driving greater than 40 mph. Was a safety issue as the steering wound get 'stuck' trying to make adjustments to stay in the lane. Causing over steering. It started in January and continuely worsened. I believe there is a recall for later models with the same issue, why not 2016's? Cost me approximately $4,000 to replace.
Went to my local dealer on January 11 to have my car checked due to a possible knock in my engine or transmission. They checked it but was not able to find a code or the actual cause after changing the oil of transmission and running it. It still continues to have issues They told me “might need to leave your car overnight because their master technician is not here until Monday “ To me I didn’t like much that answer because I spend too much for a no fix or cause. Also they could not provide me a loaner as well which was not a good idea No codes in the system or lights in the dashboard , it started a day before I took it to the shop
AC system fails for the third time since 2021 (fixed twice and issue comes back)
When driving straight at interstate speeds, there seems to be a catch in the steering. It is as if the steering does not want to turn and additional force has to be used to turn. This someone results in over correction of the steering.
The white paint on my 2016 Honda Civic keeps peeling, which looks bad and is leading to structural rust developing in several areas of my car. Fixing it will be costly, and the paint quality on these vehicles isn't very good, causing frustration for owners. Furthermore, my steering wheel has been sticking for some time, and I've consulted several shops for their thoughts. This also comes with a hefty repair price, and I believe it is Honda's duty to address these problems.
Data synced from NHTSA on May 4, 2026