NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The 10th gen Honda civics are having steering problems related to eps. The steering will become stuck while driving, especially at speeds higher than 45 mph. The steering becomes stiff and you must pull the wheel hard to gain control back and then the wheel goes right back to being stiff. It is difficult to keep the vehicle straight and to turn the vehicle. There are no warning lights coming on. Multiple forums of owners having similar issues and Honda dealerships not knowing what the problem is or how to fix it. The car veers off into other lanes with traffic. This first began to happen about 3 months ago. Never had any issues with steering prior to this case.
Paint chipping off. According to 2 different body shops, this is a factory issue with improper priming. Honda of North America is refusing to acknowledge and repair the car.
UNKNOWN
While driving on the freeway on 1/6/2022, the sunroof suddenly exploded above my head. It was as if something was dropped from the sky and glass fell down on my head and into the exterior of the car. I was able to maintain control of the vehicle and maintain safety but it was absolutely terrifying. This car is brand new to me as of 12/11/21. Nothing was visibly wrong with the sunroof and I wasn’t driving under an underpass, so nothing could have been thrown at me from above. What is left of the tempered glass sunroof is spiderwebbed and continues to fall into the car and it is not drivable until repair.
1st Steering wheel pops on highway 65+mph, I've taken my vehicle to dealership to get diagnosed supposedly couldn't find anything wrong, I've even taken a service rep for a drive to show them what is happening they noticed but service told him not to do anything! Second issue squealing noise coming from wheel bearings I took my car to 2 different shops, Honda and wheel shop both places can't determine where noise is coming from!
Multiple times my 2016 Honda Civic has engaged the auto braking system for what appears to be no reason at all. I have had my Honda brake when I do not have any vehicles, obstacles, items or obstructions anywhere in the road in front of me or beside me. When this occurs at full speed on the road the vehicles traveling behind me have had to quickly swerve into the adjacent lanes of travel to avoid a rear end collision which could have resulted in serious injury. I have also noticed that the lane departure warning system is faulty and frequently goes off steering my vehicle into the lane next to me even if there is a car occupying the lane next to me. Thank you for your time and assistance.
When driving over 40 mph the steering sticks constantly. It is difficult to control the car and I’m fearful of over correcting. I was originally told it needed an alignment, but the problem returned. Honda now states it’s the steering rack and will cost $4000. This seems to be a common problem and I feel Honda should stand behind their product, as this is a huge safety concern.
This report is on the paint defect issue on the 10th generation Honda Civic that can potentially impact the vehicle's structural integrity from the windshield damage. The white paint on my vehicle started peeling around the perimeter of the rear window with the rain groove. I am uncertain of the exact time it started, but the paint defect became noticeable to the naked eye just past the 5 years of ownership. The size of the paint chip has now extended to the rear body of the vehicle. A section of bare steel body around the rear window is exposed to the elements. Based on the inspection and evaluation by the authorized Honda paint and body shop that was recommended by the dealership, I have been informed that the cause is commonly due to improper paint priming during the manufacturing process. According to the paint and body shop owner, such paint peeling is a widely known issue with certain color paint for many auto manufacturers that use the same paint primer. I was warned that paint peeling will likely worsen with the water being captured underneath the paint. I am reporting this incident as a safety concern because the rust on the bare metal chassis of the vehicle can cause corrosion under the windshield adhesive over time and lead to the window breaking. The windshield is critical to the vehicle's structural rigidity as it contributes to both the roof support and the airbag deployment. The Honda dealership service manager submitted goodwill on my vehicle past warranty for a paint defect from the manufacturing process, but American Honda Motor Company has denied the claim as they determined it as cosmetic damage only. There are multiple reports online on paint defects from other Honda Civic owners from various places. There was a lawsuit settlement on older generation Honda Civic vehicles, but it looks like the known issue is still present on the newer generation. Based on the location of the paint defect, it can become a safety concern.
Received recall notice on my vehicle per cylinder 2 & 3 misfiring. I brought my vehicle into service and I was told this recall did not apply to my vehicle as it was specific civics that had this problem (with my VIN on this recall) Honda then took this notice and disposed of it. I received another recall for drivability of my vehicle, still nothing done. About a year later my car was in and out of Honda due to my check engine light being illuminated. This was the trend from at least October 30, 2021 to present time. When my vehicle was brought in due to the check engine light being illuminated and the vehicle juddering, Honda replaced the solenoid purge valve as it was misfiring ($147). October 29, 2021 preformed a transmission fluid service ($159.95) and brake system fluid flush ($129.87) which I never approved of as I have never done any flush on any of my vehicles. December 10, 2021 my car was loosing power while car had only been running for less than 5 minutes, then died out in the middle of the road. Had car towed to Honda for diagnostic once again.. they performed a valve adjustment and replaced the gasket cover ($408.10). Which did not fix the problem but I was still responsible for the bill. Resulting in a “cracked engine” block per Honda’s diagnosis after all this extra work was put into my vehicle. I was giving a diagnosis of cylinders 2 and 3 being below specification (exact recall on vehicle, cylinders 2 and 2 under specification) resulting in the car needing a new engine, priced out to about $10,000 for a used engine and labor. Honda refuses to do anything about this problem.
I experienced a total catastrophic failure of the transmission with less than 55000 miles and only 5 years and 1 month old. The transmission needed to be replaced.
The car steering wheel stick and is jerky when driving. There are multiple sites with forum and videos of people experiencing the same issue.
I'm the original and only owner of the vehicle, which has less than 36,000 miles. My Civic has only ever been serviced by Honda dealerships, and I can provide maintenance records upon request. A failure of this nature to the braking system can only be caused by a defective part. In fact, I had my brakes inspected by Honda at 33,000 miles, and Honda gave my brakes a clean bill of health. While driving my vehicle, the brake pedal suddenly was unable to be depressed except with extreme foot pressure; it felt like a brick had been placed under my brake pedal. The stopping power was substantially diminished. It took multiple, very strong brake pumps to slow and stop my vehicle, meaning I was unable to stop in the event of an emergency. I took the car immediately to a Honda dealership. Ultimately, Honda replaced by brake booster, which they noted was defective, but charged me for the repair because the time (but not mileage) had elapsed on my warranty.
The steering wheel on the 2016 Honda Civic tends to stick when the car in going in a straightforward motion at highway speeds. When a bend or curve in the road approaches, the steering wheel must be gently forced out of its central stuck position, causing a jerk in the movement of the vehicle. I have gotten used to this issue and have been able to work through it, but fear the safety of my family as passengers or if they ever need to drive my vehicle. The jerking motion could potentially cause the car to jump out of lane. This is generally always been an issue with my vehicle, but I didn't fully understand how potentially dangerous it is until now.
The contact owns a 2016 Honda Civic. The contact stated that while driving approximately 30 MPH, the vehicle inadvertently decelerated to 5 MPH. The check engine warning light was illuminated. The contact returned the vehicle to the dealer who diagnosed that the catalytic convertor had failed and that the inner cooler with gaskets was defective. The catalytic converter was replaced; however, the failure reoccurred. The contact had returned the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 236,000.
Steering would "catch" at the centerline when attempting to steer straight. Extra force needed to overcome resistance which causes oversteering and vehicle veered into next lane. This issue has become progressively more dangerous until now the vehicle is unsafe to drive.
It is alleged that the compressor on my 2016 Honda Civic has failed and needs to be replaced. The mileage of my vehicle is under 50k. This resulted in the failure of the air conditioning system in my vehicle. It caused unhospitable conditions for the driver and passengers inside the cabin on hot summer days. Other issues due to lack of cabin cooling most likely result. Currently, Honda is only taking partial responsibility for WIDELY OCCURRING air conditioning issues in the 10th generation Civic. They refuse to acknowledge that the breakdown of the air conditioning system may also include the compressor. Research indicates the freon leaks prematurely in 10th generation Civics because the new air conditioning systems can not withstand the internal pressures of the engineered design. My vehicle is currently with my Honda dealership. Visible symptoms occurred suddenly, but non-visible symptoms were likely occurring long before, without my (the owners) knowledge. I regularly bring my car in for appropriate maintenance and inspection. THERE NEEDS TO BE A NATIONAL RECALL.
In a head on collision. Front air bags deployed. Passenger side airbags deployed. Driver side airbags did not deploy
The contact owns a 2016 Honda Civic. The contact stated while reversing, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was pulling to the right or left while the vehicle was driven straight. The steering wheel seized causing the contact to use extreme force while steering the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Brake and brake system came on and I was unable to reverse
I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)
At highway speeds, the steering "sticks" when attempting minor steering adjustments. There is a resistance in the steering wheel that causes additional pressure to be applied to the direction of the turn. When the steering "unsticks" is causes an overcorrection. Both right and left directions are affected.
When driving for over 15-20 minutes started to noticed my steering begin to become stiff then would being to stick. Found the longer I drove the stiffer it would become, as well if I was going over 55 mpg it would stick more and more. Took it to the Dealership had no error codes and they couldn't find anything. Have taken back to the Dealership after having a private mechanic look at it as well as doing some research and other people having the same issue and they have confirmed the issue being with the Power Steering Assembly(Part # 53650-TVC-A21). This issue is sporadic and gradually gets worse.
2016 Honda Civic sport- push start ignition can turn engine power off when parking without the operator knowing, or receiving sufficient warning that the automatic transmition is still in drive or neutral. Yes, the vehicle is available for inspection. Yesterday, my husband parked our 2016 Civic after a trip to the store. He was unaware that the had not placed the vehicle in park, as he was able to turn off engine and exit the car without sufficient safety warning. He took an item from the trunk, closed it, walked down the street and into the house. A few minutes later our neighbor got an alert on her security camera. Our unoccupied car is seen in the video rolling forward, down the hill, before crashing into shrubs and trees at bottom. When we got up to the car, my husband unlocked it and climbed in through passenger seat, to find it was still in drive, but was not running.This could have seriously injured or killed a child or anyone else if they had been standing in its path.Thankfully, it didn't roll into a child or one of our neighbors. No one was injured, though they certainly could have been. The car does have damage, but that can be fixed. We have not taken it to the dealer yet, but I am contacting them now. We have not contacted our insurance company yet. But we will be submitting the photos and videos with the claim. My husband said there was not a warning light on the dash and he did not observe any indication that the car was still in gear or he would not have gotten out of the car. The car gives a warning light if you leave your lights on, when you are approaching a service interval, low fuel or change in tire pressure, low battery life, and a dozen other things. He has had the car for more than five years so he is very familiar with it. It is serviced on time, and our mechanic does annual inspections every year. We will test it again tonight to see if we can duplicate it, but with a driver inside to apply the break if it rolls.
As has been noted by numerous complaints, the steering "sticks" requiring extra effort to control the vehicle. At times, and at least in my experience, it happens most often, as it did today, when entering, exiting or in a broad, sweeping curve to either the left or right. This isn't to say it doesn't also happen in other circumstances, but in the situation mentioned it happens most often. At times, it has been very difficult to correct the vehicle trajectory so as to prevent either running off the road in the direction of the curve or straying into another lane due to the corrective action needed. Empirical evidence seems to suggest it occurs more frequently at higher ambient temperatures. A dealer has inspected the vehicle, but the result was inconclusive. There are no warning indicators or messages of any kind when this occurs. Please do not ignore this problem. It is potentially very dangerous and an investigation needs to be undertaken and hopefully recall issued to resolve it.
Air conditioner in my 2016 Honda Civic has never worked. Condenser or compressor needs to be replaced continues to leak throughout system and is defective. Emergency Brake malfunction does not work and poses as a safety issue. Left head lamp doesn’t work due to excessive heat exposure in Nevada.
AIR CONDITIONER: 2019 I purchased a 2016 Honda Civic Touring with 25,000 miles, when we were given the CarFax it did not state the AC had anything wrong with it or from any personel at Honda. Last thing on our minds being this car had low mileage and year was to check the AC. We didn't need the AC much until summer of 2020 we live in California (Bay Area) it was very hot, AC did not work was blowing hot air, before that we just thought the car wasn't heating enough and we did not keep it on to learn it would never cool off. We did take it in and were told we needed to pay for them to check it and see if it was covered under warranty. I then looked on line to find there was a lawsuit against Honda for the same thing. Then the California fires came, we drove the car with the windows down by force and it was hard with the heat and smoke, but had to do it to get to work and daily things, it was ugly we couldn't even take the kids with us. We also have a child that has a condition where the heat effects him too. Paying into a car with a defect that Honda is well aware of is not ok. It's 2021 car has about 36K miles now, it's summer and we're still suffering from the heat, hot leather seats and we are hoping no major fires.
The steering wheel “catches” increasingly often. When minor course corrections are attempted while driving straight or on moderate curves, there is resistance to the correction until I apply enough force to break the resistance, causing the car to jerk to one side. The same thing happens when course-correcting to the other side. It is a repeated process of making small swerves from one side of the lane to the other. It is getting increasingly worse and poses a safety issue. The problem has been reproduced by an independent dealer and the EPS is available for inspection. There are no warning lamps or messages that appeared prior to the failure.
I would like to request a SAFETY INVESTIGATION on my 2016 Honda Civic - My steering wheel is sticking as I drive. I thought it needed an alignment and have taken it to get an alignment twice (7/29/2021 and 3/4/2025). However, it is still sticking to the point I am scared to drive it as it seems I may lose control of the steering wheel trying to keep it in the road. This is a serious safety issue / hazard for me and other people on the highways. I called the Honda dealership to tell them of my issue, they said it was a SAFETY RECALL and to take it to the nearest Dealership, however upon googling the SAFETY RECALL it stated that there were recalls on this very same issue for the 2021 - 2024 models, it is occurring on models year much earlier than that, as my vehicle is a 2016. I only have 121,608 miles on my vehicle; this vehicle has never been in an accident. It is available for inspection upon request; the sticking of the steering wheel is a safety hazard for me and others on the highways that I travel. No, this problem has not been confirmed or inspected by a dealership or service center. There were/are no warning lights to assist me in figuring out the problem.
The steering "sticks" especially at high speeds which causes the car to swerve. It is a safety hazard as the steering is not smooth and it bumps the car towards other lanes. A mechanic said it could not be readily determined what the problem is and the dealer stated this is not covered by any warranty. No warning lights or check engine lights are on.
The steering wheel sometimes get "sticky" and hard to move. It is dangerous because sometimes you have to drag the steering wheel to get it unstuck. There have been multiple reports on the same issue with my car and newer models. There are no warning lights, the steering wheel just start to stick making a dangerous on the road
Paint falling off body panels
After driving for over 20-30 minutes at highway speeds, the steering wheel sticks and causes me to have to jerk the wheel. Honda failed to produce vehicles that are meant to be safe on the highway and on several occasions this flaw has caused me to nearly drive into another vehicles lane because the steering wheel was stuck in one position. This issue was not addressed by Honda in the past with any recall after several other owners of the same make and model have complained of very similar experiences happening to their car. The vehicle has been inspected by the dealer and they offered little insight to the issue and only assumed of what could be the issue that needs to be repaired but they were not completely certain. This vehicle has not been inspected by any police or insurance representatives. No lamps or messages appear when this issue occurs the issue continues mostly at highway speeds or when the vehicle has been driven for 20-30 minutes.
On July 19,2021 I purchased a complete 4 set of tires from Pensacola Honda and the service advisor knowingly put the wrong tires on my vehicle and i Didn't notice until today that they were wrong tires that i purchased. tires put on vehicle: Continental pro contact 215/50/R17 CORRECT TIRES SIZES: 215/55/R16
The contact owns a 2016 Honda Civic. The contact stated while her husband was driving 60 MPH and turning the steering wheel to the right, the vehicle would drift to the left. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed and determined that the vehicle needed an alignment. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, but the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.
AC Evaporator failed. The lack of a functioning air conditioner can cause health problems that expose the driver and occupants of a vehicle to risk of injury or death from heat related incidents. Research into 2016-2019 Honda Civics illustrate a systematic failure of the AC system due to manufacturers errors. One of which is only recognized by Honda ,being the AC condensor, due to a class action lawsuit (ref:Honda Service Bulletin 19-091, Aug 09 2019 Warranty extension). The problem was inspected by a Honda dealership.
When the car begins to drift and attempting to correct, the steering wheel "sticks" (resists). It doesn't lock up or not turn at all, but "sticks" until I apply a bit more pressure, after which it suddenly releases, corrects (usually over steers). This does not cause issues with any turning once the steering wheel is unstuck. This happens in both directions. End result is I begin drifting slightly back and forth down the highway repeatedly (due to the over steer when the steering wheel releases), all the while fighting with a steering wheel. I was able to get this to recreate for the dealer. They made adjustments to the electronic steering module which helped slightly, but this issue still exists. I was told I have to replace the power steering rack.
The contact owns a 2016 Honda Civic. The contact stated while driving 70 mph, the steering wheel was making abnormal clicking sounds. Additionally, the steering wheel was stiff, and the vehicle was pull to the left while driving. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact was referred to an authorized dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The contact was still awaiting the diagnostic report. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
This car has steering that I describe as stiff and jerky. Mostly noticed at speeds above 50mph. I’ve only owned the car for 2wks but I would say 60% of the time I’m driving, it’s like this. Very hard to maintain lane and easy to over correct. When turning sharper corners, must slow car way down because sometimes steering will stick and stay in the turn versus the steering wheel straightening up. Very scary and dangerous!
After driving the car for 30-45 minutes, the steering wheel begins to "stick" and "jerk." I've noticed this issue in the last month.
The contact's son owns a 2016 Honda Civic. The contact stated that while her son was driving 60 mph, the accelerator pedal was depressed however, the vehicle temporarily stalled. There were several unknown warning lights illuminated. The contact stated that the failure reoccurred whenever the gear shifter was shifted to DRIVE. The vehicle was taken to an independent mechanic where it was diagnosed with the transmission needing to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 62,000.
I have been giving the run around on my car ac problem. At first dealer they said it was a part that was on recall from Honda corporate that was on recall that was giving intermittent ac problem. They said it was the condenser. It ended up not fixing my issue. So after a while the AC completely stop working had a mechanic check it out and turned out it was the compressor. Seems online people are having issues on all components of the ac system because it was not designed to handle the new refrigerant they use on this car. It’s to the point there’s a lawsuit please have them recall the entire ac system.
The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became firm, and was sticking while turning in either direction. The contact stated that the failure was more noticeable while driving at highway speeds, and caused the vehicle to drift to either side, causing the driver to make addition steering wheel adjustments to keep the vehicle driving straight. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.
Anytime I drive on the highway, the steering wheel begins to stick, causing me to need more force to correct, which causes overcorrection. I then have to correct the overcorrection which causes an overcorrection in the other direction because the steering wheel does not move smoothly. It's extremely frustrating and almost every time someone is following me, they call to ask if I'm all right due to the swerving. This can be a serious safety issue because of constant swerving due to how difficult it is to correct the car in the lane without overcorrecting, starting an overcorrection snowball. It also doesn't stop until the car is shut off and turned back on, in which case it starts up again once getting over 45mph.
Honda has installed faulty A/C systems and expect the consumer to pay for repairs on their faulty equipment. A 2016 Honda Civic should not have a bad compressor for a car that is barely used.
Our car’s A/C system failed for the third time. It was no longer blowing cool air into the car interior. The diagnosis was, the A/C O-ring was leaking. The O-ring was replaced. We were charged for the O-ring replacement $541. After paying the bill Honda reimbursed us for the amount.
AC Problems in this generation of the vehicle are rampant. We recently had the condenser in this vehicle changed under an extended warranty via American Honda less than a year ago because the ac was blowing warm. It worked fine until present day where the AC seems to be blowing warm again. The problem this time is the evaporator. The car only has 52K miles. For this many problems in the AC system to break before the car even hits 100K miles is unheard of. Honda should cover the entire AC system and not only the condenser in its warranty as the entire AC system in the car is poorly made. Honda is well aware of these issues which are rampant for 2015-2019 Honda Civics.
Air conditioner compressor gasket broke. Had to replace compressor, clutch, coil and add new freon. Cost of repair was $2,346. Based upon internet postings this is a common defect in 2016 civics. Honda should be compelled to provide an extended warranty covering the costs for repairs.
Steering gets stiff and requires extreme force to make minor corrections. This causes over correction. I have had it to the dealer in the past and since they could not reproduce the problem they just dismissed me. When it began it was only at highway speeds. It is now happening as low as 45 MPH. This has happened multiple times since I purchased the car new in 2016.
Steering column sticks at all speeds requiring extra force to pull the wheel free. This causes the car to over steer in the opposite direction.
My steering feels “sticky” at times. This seems to happen mostly when I’m going straight or on a long sweeping curve and I attempt to make minor steering adjustments. The wheel will slightly “stick” in response to those small inputs and then break loose resulting in over steering. I have not yet lost control of the vehicle due to this problem but it is starting to feel sketchy and dangerous. I do not notice this issue when driving at slow speeds.
Data synced from NHTSA on May 4, 2026