NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The component or system that failed their malfunction is the evaporation system in the Honda vehicles especially after 2017 that regarding the R – 1234YF refrigerant - yes it has been confirmed by the dealership that the evaporator is leaking inside the car, but it is a known issue that warranty only covers the condenser in front of the car which also leaks. My problem is is since both equally run the same R – 1234YF refrigerant this type of refrigerant is known to cause corrosion and pinholes within the condenser and evaporated tubes leading to further issues with AC and cooling problems. There are no warning lights when it comes to these issues, which also pushes a further problem. If you were to go to any Honda dealership or ask, usual people who have condenser issues it could usually and most cases lead back to the evaporator, which also has systematic problems due to Hondas negligence and they knew about this refrigerant because they released it in 2017 to all the models that run the R – 1234YF refrigerant the main problem is the evaporator is supposed to suck out hot air from the car, but if it doesn’t do that and the car can have overheating problems, or it can cause dangerous heat inside the car, causing extreme sweating or even death in certain cases
The steering wheel has sticky spots and still continues to require extra effort to do small movements to remain on center. I’ve noticed this has happened to other Honda Civics. I would like my vehicle to get recalled to replace my steering. My car is under 100,000 miles and should not be having issues this early. It’s also a safety issue and needs to be recalled. I have complained about this before.
The contact ownED a 2017 Honda Civic. The contact stated that while his daughter was driving at 30 MPH, there was an abnormal clicking sound, and the steering wheel locked up, causing her to lose control and crash into an electrical pole. No warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V663000 (Steering). The yearly inspection was completed two weeks prior with no indication of an issue. The driver sustained a scratch on her leg, and medical attention was provided at the emergency room. All the air bags deployed. There was no reported fire. A police report was filed. The vehicle was towed to an auto repair center. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 69,600.
The steering wheel drifts and the power steering light comes on
Steering wheel is sticky during highway driving. While making minor turns or changing lanes the steering wheel intermittently has issues driving straight.
I am submitting a formal safety complaint regarding my 2017 Honda Civic, which is experiencing a serious steering issue that appears to be consistent with a known defect currently under recall for similar vehicles. When driving at speeds above approximately 40 mph, the steering wheel becomes noticeably “sticky” or resistant, making it difficult to maintain smooth and controlled steering. This condition creates a safety concern, particularly at highway speeds, as it affects the vehicle’s responsiveness and handling. I understand that there is an existing recall related to steering issues affecting certain Honda Civic models. However, my vehicle’s VIN is not currently included in the recall population, despite exhibiting the same symptoms described in those cases. Given that this appears to be a widespread and documented issue, I believe my vehicle may also be affected by the same underlying defect. I am concerned that I have to pay out of pocket for a repair that is directly related to a known safety issue already acknowledged in other vehicles of the same make and model. I respectfully request that NHTSA review this matter, investigate whether the recall scope should be expanded, and take appropriate action to ensure all affected vehicles are covered. I am happy to provide additional details, including my VIN, maintenance records, or further documentation upon request. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Leading up to and while on a 12 hour road trip, it was noticed that the steering seemed to “stick”, requiring additional force to get the steering wheel to initially move from a resting position. This caused rapid and inconsistent adjustments in the steering of the vehicle. Luckily we have not gotten into an accident as of yet, but every time I drive the vehicle I become anxious that the steering may give out or become so stuck that to much force is used to turn the wheel, potentially causing an accident. Remaining on a straight path has become dramatically more difficult as small adjustments are not possible, meaning that the skips in steering cause the vehicle to begin veering off into adjacent lanes. This is not safe. Newer models were recalled for this reason, so recall the 10th generation of civics too.
The AC Evaporator failed, this is after the condenser and compressor failed twice, which are also known issues within Honda's AC system. A failed evaporator can cause the windshield foggy issues and cause drivers visibility issue which endangers driver and passengers. Yes dealer has diagnosed the issue. There was no warning of the failure, and there are already many reports about this part failing. Honda refused to cover it under their warranty.
Steering is sticking at highway speeds. Have to jerk the steering wheel to correct. Is getting worse. Many are reporting this problem.
At highway speeds, steering wheel seems to get stuck with minor corrections, then suddenty "gives way" causing a dangerous overcorrection which alters the course of the vehicle. Vehicle does not have lane-keeping technology. Widely reported on 10th gen civic forums, i'm not alone.
The 10th generation Honda Civic's have multiple extended warranties from Honda for bad Air Compressors and Condensers. And the A/C Evaporator needs to be included in this. My car only has 60,000 miles on it, is not driven daily, and my A/C Evaporator is leaking Freon due to a bad part. The parts for these A/C systems were designed poorly and degrade too quickly.
Car has only 45,000 miles. Steering suddenly “sticks” on the highway. You have to apply pressure to break it out of sticking in the middle position. Seems to be EPS system. Saw on line that it’s a known issue.
This has been occurring for many months. Experience STICKY STEERING! Seems to be air temperature and speed related. The steering is fine initially until I've driven 10-15 miles. The sticking occurs with High ambient air temps and speed over approx. 35 MPH, and progressively worse at highway speeds. Only occurs with steering wheel input from wheel center position. Initial wheel input resistance, then a break to smooth. An opposite wheel input is then necessary to correct the over steering created by the sticking. I believe there is a Honda recall for identical problems for 2017 and 2018 Honda Civic, but my VIN is NOT included. The recall pertains to the steering rack gearbox, referencing the gear and lube, and in some instances replacement of the entire steering rack. This problem is commonly discussed by Civic owners across the internet. I believe there is potential of this causing serious accident and injury, and should be recalled.
Steering wheel is sticking really bad on my 2017 Honda civic. Why is it not on the recall list?
When driving my car the steering wheel was sticking really bad I had to use both hands just to keep it in control. I’m only on disability so when the McConnell Honda car here in Montgomery Al said it wasn’t the year that was recalled for this problem and it would cost me over 4600.00 I was floored. 2016 was recalled not 2017 . This is a safety problem and I’m asking you to help me get it fixed please.Sincerely Connie Mitchell
The contact owns a 2017 Honda Civic. The contact stated that while driving at 70 MPH, the steering wheel became very stiff. The vehicle was driven slowly to the residence. The vehicle was then driven to a dealer, where it was diagnosed with a steering gear box failure. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 152,000.
The head gasket failed on my 2017 Honda civic after 110,000 miles I had the Honda dealership of Decatur fix the head gasket and it failed again after 36,000 miles this appears to be a massive issue Honda is having with these cars. And mine and other’s safety were put into risk because the car went into limp mode while I was driving on the interstate and yes the dealership confirmed that the head gasket has failed again after replacement and no it has not been inspected by anyone yet and no there was no warning of it failing before the car went into limp mode while I was doing highway speeds
The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn and was sticking. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn while driving at high speeds. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were several unknown warning lights illuminated. The vehicle was able to be restarted, but the failure recurred days later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 142,490.
While driving in normal or sport mode, the steering wheel would stick and not steer fluid or smooth. Like the steering was getting stuck on a gear.
The car stalls upon acceleration while driving. At times it will stall in the middle of the road; skipping repeatedly or simply not accelerating at all. There are often no warning signs at all, though when it skips repeatedly upon acceleration, the engine check light will appear. The car can be available for inspection upon request.
The air conditioning system failed due to recurring evaporator leaks in my 2017 Honda Civic Hatchback. The evaporator is available for inspection upon request.AC failure causes interior fogging in humid/rainy conditions, reducing visibility and increasing crash risk. In extreme heat (e.g., over 100°F), it leads to driver fatigue, discomfort, distraction, and potential heat-related health issues, endangering occupants and other road users.Yes, confirmed twice: First in 2021 by an Honda service center (evaporator leak at 41,000 miles, repaired for $2,000). Second in early 2026 by a Honda dealer (recurrent evaporator leak at 100,000 miles, repaired for $2,500).Inspected by Honda via Customer Service Case, which was denied. No inspections by police, insurance, or others. No warning lamps or messages. Symptoms included gradually weakening cold air output and unusual odors from vents. First appeared ~2 weeks before full failure in 2021; similar in 2026, starting ~1 month prior. This is a known defect in 2016-2021 Civics with hundreds of similar complaints. Honda's extensions cover related parts but not evaporators. Total costs: $4,500. Please investigate for recall. Contact for receipts.
The contact owns a 2017 Honda Civic equipped with Hankook Tires, Tires Line: New Englander 4S, Tire Size: 215/50/R17, DOT Number: [XXX] . The contact stated while driving 15 MPH, the front tires started wobbling. The contact stated that the failure persisted while driving 45 MPH. The vehicle was taken to Town Fair Tire, where the tires were purchased. The front passenger's tire weight was replaced; however, the failure persisted while driving. Additionally, the contact stated that the tire dealer had attempted to sell replacement tires to the contact; however, the contact noticed that the replacement tires that the dealer was selling were dented and wobbly upon rolling the tires on the floor. The contact declined to purchase the tires. The vehicle was taken to Firestone, where the front tires were replaced with new tires. The tires were replacement tires. The manufacturer was not contacted. The tire failure mileage was approximately 30,000. The vehicle failure mileage was approximately 160,000. The VIN was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Have a 2017 Honda Civic and my fob has been having issues for months now. Randomly works for turning my car on not responding to remote ignition or when I walk up to my car, it doesn’t recognize my fob so my door won’t unlock. I have to keep pushing different buttons to make it register or I’ll hit my fob on my palm and kind of jar it and sometimes that will make it work. This is a common problem. Thread link of similar cases [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering is sticky and jerky Dangerous at high speeds bc it’s difficult to keep the car in the lane because of significant jerking
The electric power steering intermittently resists driver input during low-speed maneuvers and near full-lock turns. Steering effort suddenly increases and feels as if assist is being applied against driver input. This behavior matches the failure description in Honda EPS torque sensor magnet recall (2017–2018 Civic / CR-V, campaign C2N / P20). Honda confirmed my VIN is excluded, but the vehicle demonstrates identical safety symptoms. This condition reduces vehicle controllability and presents a crash risk
2017 Honda Civic EX steering wheel is sticky on highway speed and feels very stiff during turns
The contact owns a 2017 Honda Civic. The contact stated that while starting the vehicle, the Electronic Power Steering, Evaporative Emission Control System, Check Engine, and Antilock Braking System lights were illuminated; however, the contact had not experienced any failures or malfunctions while operating the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 102,192.
The contact owns a 2017 Honda Civic. The contact stated that while driving at various speeds or making a turn, the steering wheel was shaking abnormally, and the vehicle became difficult to maneuver. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number:18V663000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 61,724.
When I'm driving on the hwy or interstate after a while. Maybe 30 minutes to an hour. The steering wants to jerk either left or right. If I'm trying to drive straight and give it a little correction it'll grab and pull either direction. No warning lights or anything or that sort. But it has almost made me wreck several times. Especially in high traffic areas
Experiencing what is described as sticky steering. Driving the car on the highway the steering feels stuck and hard to maneuver, making correction tricky. This is dangerous and mostly occurs when driving on the highway at high speed.
After driving the car at highway speed for about 30 minutes the steering wheel feels sticky and hard to maneuver. This is dangerous and occurs any time the car has been driven on the highway for a while.
The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, there was a loud screeching sound coming from the rear of the vehicle. There was no warning light illuminated. The contact depressed the brake pedal and the screeching sound stopped. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,646.
The Body Control Module (BCM) is faulty and causes the alarm to go off on its own, lights inside the cluster glitch turning on by itself and drains the battery even with the key fob nowhere near its vicinity when off. Sometimes does not recognize the key fob.
The A/C system in my Honda 2017 failed. The compressor was covered under Honda’s extended warranty, but the evaporator, which was also leaking, was not covered even though both are part of the same system. This seems to be a common issue. A/C failure can seriously affect comfort and safety in hot and humid conditions, especially when it impacts defogging and visibility. I believe this should be investigated as a potential safety concern.
I am filing a safety complaint regarding my 2017 Honda Civic Hatchback and the dangerous issue related to its air conditioning (A/C) system — a problem affecting many Civic owners nationwide. I initially brought my vehicle to Honda City Chicago for a Honda “campaign” repair (a term they use instead of calling it a recall) in 2023 and again this year, related to the A/C system. I was told the issue would be resolved. However, after agreeing to an optional transmission oil change they recommended, I was later told the A/C still wasn’t fixed — and that I now needed to pay $400 for a diagnostic. That diagnostic revealed the actual problem: a locked A/C compressor. (Which they knew they just wanted the money) This defect is not just an inconvenience — it’s a serious safety hazard. When the A/C is turned on, the locked compressor causes the engine to shake violently and stall completely. This happened to me at a red light; the car shut off, became unresponsive, and I was stuck blocking traffic. If this had occurred while driving at higher speeds, the consequences could have been catastrophic. Many Civic owners have reported similar compressor failures leading to engine stalls and unsafe driving conditions. Honda is aware of this issue but continues to treat it as isolated rather than a systemic defect. I urge the NHTSA to open a formal investigation into this widespread and dangerous issue involving locked A/C compressors in 2016–2020 Honda Civics. A safety recall is warranted before more drivers are put at risk or harmed due to this known defect.
My steering wheel kept jerking and pulling my car while driving and I was told my steering gearbox needs replaced. I find it odd that this was a recall on all 2017 Honda Civic but not with mine. I would think if the recall is there and a vehicle the same year has the problem, there would be an issue to resolve
The steering wheel is sticking in my 2017 Civic. This problem happens more frequently after I have been driving for a while and is more common at speeds above 40 mph. The steering wheel will feel "locked" in place and require force to turn the wheel. It feels sticky and heavy, and occurs especially often on the freeway, leading to dangerous situations where I have to jerk the wheel, either causing my car to deviate from my path, or not allowing me to respond to changing road conditions in time. The steering column is still original and has not been previously repaired. These symptoms sound surprisingly like NHTSA recall # 4V-744, though my vehicle falls outside of the model range. Potentially defective parts include the electric power steering rack, the gearbox worm wheel, or a clock spring. It has not been replicated at a dealer despite multiple inspections, but I finally got a video of it happening. It has been happening for about a year, but has been getting worse. I checked my tire inflation multiple times and it has not resolved the problem. No warning lamps, message, or other symptoms have been reported.
The steering wheel of the vehicle often feels like it gets stuck around the 12 o’clock position frequently. Extra force is needed to correct steering. Then you have to correct the correction. The symptoms occur more often than not. This condition was discovered shortly after purchasing the used car. Honda dealer said steering rack would need replaced. The vehicle does not display any codes or service warnings. Since there are no recalls on this VIN#, I assume this will NEVER cause an accident to the occupants or others on the road.
The steering is sticky, especially when driving on the highway in a straight line. It feels as though the steering wheel is locked and you have to apply extra pressure to free it. This can cause the car to jerk and oversteer. It feels very unsafe.
I brought my 2017 Honda Civic to an authorized dealership in Phoenix, AZ in June 2025 for A/C issues. Honda has issued an extended warranty on A/C compressors and condensers due to known defects, and my compressor was found to be leaking and covered under that warranty. However, the dealership refused to perform the warranty repair unless I agreed to pay $2,311 out of pocket to replace the evaporator, citing signs of dye in the evaporator case. I declined, and the compressor repair was denied. When I picked up the vehicle, the A/C system was worse than before. Before the inspection, the driver side blew 90°F air and the passenger side blew 68°F. After the inspection, both sides blow extremely hot air and there is a loud hissing noise coming from the dash. I now cannot operate the vehicle safely in 110°F+ Arizona heat. This is not just an inconvenience — it’s a potential safety hazard, particularly in a state like Arizona where cabin temperatures can become dangerous. Honda’s refusal to honor the warranty and deterioration of system function following the inspection suggest bad faith and put driver and passenger health at risk. I am filing this report to document the issue and to add to any investigation into this widespread A/C defect on 2016–2018 Honda Civics.
The contact owns a 2017 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel felt like it was sticking. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
There is a steering issue with this car and there are numerous complaints of this online. The steering as become very "sticky". This causes the need for constant steering corrections to be made often times causing over corrections because of the sticky nature of the wheel. This is very unsafe and can lead to accidents on the road. I have read this is an issue with the EPS system on the car.
Drivers Side Air Conditioning does not work, blows warm air instead of cold.
While driving my Honda civic 2017, a loud static noise suddenly started coming from the vehicle’s audio system or speakers. The noise is persistent and does not stop unless I turn off the vehicle completely. This creates a significant distraction and could interfere with hearing emergency vehicles or other road sounds. This issue occurs randomly and is a serious safety concern.
After turning off the vehicle and locking it the vehicle continuously turns on to accessory mode on its own. On a few occasions I came out to a dead battery or have been woken up more than once to my alarm blaring in the middle of the nite and when I came out to check my vehicle it was usually turned on to accessory mode upon researching the internet I found that many owners with the 2016 and 2017 have the same problem which is a result of a faulty Body Control Module within the keyless entry system. I have taken my car to honda to be fixed it's been 3 days now with no solution on repairs yet.6/7/25
Leaking somewhere near condenser for the air conditioning
The contact owns a 2017 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel was sticking. The steering wheel was pulling in one direction and jerking, causing the contact to make corrections to center the steering wheel. The contact stated that the failure had become more prevalent at highway speeds. Additionally, the TPMS warning light illuminated after the tires were replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
The Passenger side Air Bag Inflator failure
Sticky steering wheel. It gets worse to steer above 50 to 60 miles an hour. Noise when it is turned. The steering has once locked when turned to an extreme angle.
Data synced from NHTSA on May 4, 2026