NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The Honda touchscreen doesn’t work (but the camera does). I can’t access the radio, A/C, maps, phone, air bags, tire pressure, etc. This makes me uncomfortable driving without vehicle safety access.
Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn’t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.
I leased the Honda Civic from a dealer in Maryland and the first advertisement for this car was this car has lane departure warning and adaptive cruise etc. I report some incidents of inefficacy these systems in my car while it showed alarm and Honda maintenance team assured me that it works perfectly. i was driving on Fwy I-40 West in New Mexico. After wind blow my whole front shield became foggy and the system did not show any alarm that it is not working. I ended up deviated from the road and my car was totaled. I called Honda customer service they assigned an investigation ticket but after several follow up nothing happened. CA Attorney General office referred me to you.
On 01/15/2023 my son was driving on a highway in our 2019 Honda Civic LX when he heard a scary grinding sound under the car. He was forced to stop on the side of the highway only to discover that the splash shield at the bottom of the car was almost disconnected from the car itself. Upon closer inspection at home, we discovered that splash shield is only held in place by 3 fasteners instead of 8 that is needed. Quick internet search shows numerous cases when the splash shield is not installed correctly after the oil change causing it to disconnect eventually. The oil change on the was performed on 08/01/2022 at HONDA CITY dealership. No one touched the bottom of the car afterwards. We contacted the dealership and on 01/16 I had a conversation with a manager who advised to visit it. On 01/17 my son went there and was told that it disconnected for unknown reasons and dealership is not responsible. The dealership manager stated, engine splash cover disconnected by “natural causes”. An unexpected loud grinding noise while driving on a highway almost caused an accident (he almost lost control of the car). If it is a design issue (as stated there are numerous cases of engine splash guard disconnecting documented online) I believe Honda must issue a recall to replace it / address the issue.
The car was stationary and all of a sudden there was a message pop up "FUEL GAUGE SYSTEM PROBLEM" and the fuel gauge went from 3/4 full to E with the fuel icon flashing, then after almost a minute the message went away and the fuel gauge went back to 3/4 full.
I purchased this car from Fox Honda a few weeks after it was sold to the car dealership. When I picked up the car and drove home, I noticed noises from the car. I took my car to a body shop nearby to check. The mechanic said one of the tires wasn’t sealed. I continued to hear weird noises coming from the front of my car. A month later, the low-tire-pressure sign appeared. I called the salesperson again, and he said the car was fine due to weather. I was worried, so I took the car to Honda City in Liverpool, NY to get inspected. They got rid of the low-tire-pressure sign. The service of Fox Honda was inadequate as it didn’t make sure the car I bought was inspected throughout before selling it. Everyone convinced me that there was no problem with the car until my car corrupted on January 4, 2021. My son was driving the car home from school. When he made the left turn, he said the car seemed out of balance and then it hit the sidewalk. The speed in the area was about 35mph, and the car was driven slower than the speed because it made a left turn at the intersection. The wheel and front axle on the passenger side fell off from the vehicle. He was scared, so he called 911. Police came, and people on the road all thought it was the strangest thing that ever happened to a car. My husband and I were glad that my son was ok, but a car’s wheel and its axes can’t just fall off like that. My son could end up in the hospital if he drove on the highway. Honda C said my case couldn’t move forward if the body shop at Honda did not give them the inspection report (My insurance did assess the damage, but Honda C did not accept it). The body shop said we had to wait for 2 months, but yesterday, Tuesday 2/21, I met the service manager to ask him to speed up the inspection, and he said Honda C would do it, not him. It was upsetting because both parties stated different things. My pre-paid legal service attorney advised me to report to DMV and the defects to the NHTSA.
It showing multiple warning lights on the dashboard but everything was fine
I was pulling into a gas station when errors started scrolling on the dash, pretty much all of the driver assist options were failing then the power steering error came up and it was almost impossible for me to turn the wheel, luckily I was going slow. Had it towed to a service station and they could not even find out what the codes that were reported meant. So I had it towed to the Honda dealership, they expected rodent damage but found none and neither did the service station. Honda then said it was the battery, but the car started great without even a second of hesitation so I was not sure how it could be the battery. They replaced the battery and said it was fixed $385.00 later. Less than 24hrs later, only about 2 hours of drive time, same issue except this time I was driving on a main road at 50MPH.. I barely managed to slow down and pull over before the steering went out again. I am not confident that the dealership is even going to be able to fix the issue since they thought changing the battery was going to fix it! They are just guessing and to lose the ability to steer my car while driving is a severe safety hazard. I guess I will have to replace the car, only 3 yrs old but OOW, as I will not feel confident it will be safe to drive in the future even if the dealership says they fixed it again. It obviously was not fixed this time!
Blackstone Lab reports fuel in my oil (acceptable for city driving} however all my driving is highway driving. Car has 22,500 miles, that oil had 4,000 miles on it and had 1.3% fuel ALL highway! Back and forth between Columbus, Ohio and Wyandotte, Michigan. Emergency Breaking will alert and apply break with nothing is in the way, and will NOT assist when something is right in front of car.
Faulty software in Body Control Module (BCM) causing numerous problems with multiple vehicle components including battery, namely: electrical (key fob and headlights) malfunctions, illumination of several warning dash display lights, repeated parasitic battery draining, and security system problems (car alarm activation). Please see attached letter to manufacturer American Honda Motor Co. for additional information.
This year, the paint on both side view mirrors and door handles started chipping away. The vehicle is a 2019, so it is less than 4 years old. There is no reason that the paint in those specific areas should be chipping away already except for a factory defect.
I have noticed steering wheel stiffness/notchiness when traveling at varying road speeds. The issue is present when turning the wheel left and it takes more force than usual to return the wheel back to the normal position with audible clicks/groans heard when turning/returning the wheel to neutral. During highway driving, it takes more effort than usual to maintain the vehicle within the lane, like the car is fighting against you. I brought the car into the dealership while still in warranty and the vehicle was misdiagnosed as a sway bar coupler link issue. Having completed their repair recommendations, the issue still persisted and I brought the car back for further evaluation. The car is now out of warranty, and the dealership is stating it is an electric issue with the EPS. The way the part is engineered, the entire EPS rack must be replaced which would cost me upwards of $4200. I will be in contact with corporate Honda in regards to this, as the issue was brought to their attention while the car was under warranty, misdiagnosed, and now I am expected to pay out of pocket for the repair out of warranty. This issue has only gotten worse as time progressed and I am becoming increasingly concerned about my safety and anyone who drives my vehicle due to a manufacturer defect. Research online through the NHTSA website as well as other Honda Civic Forums show hundreds, if not thousands of other Civic owners experiencing the same issue I am and being expected to pay out of pocket for this manufacturer defect. I urge the NHTSA to take action and demand Honda to recall this product as it clearly stems from an engineering fault, not the consumer, and poses a massive safety risk to anyone driving a 2016-2021 Honda Civic.
The paint on my 2019 Civic Coupe began to completely flake off inside the fuel door jam. The primer is completely exposed. There was no scratching or dent or any kind of impact that could have brought on the paint damage since the area is tucked away. I brought my car to the dealership today and they took pictures to document the occurrence and are escalating my concerns. Hopefully this will be covered under Honda's extended paint warranty (which I've read only affects certain models and years).
AC condenser have hole on it. Causing the AC gas to leak.
Many owners of the same car are experiencing water entering from the hood scoop and dripping onto the 4th cylinder causing the coils and spark plug to rust and will throw a check engine light. Honda knows about it and won’t fix it. Clearly there’s a default on how the car was design and Honda should have a fix to correct this issues.
I turned on my vehicle and randomly had multiple warning lights come on including power steering, ACC, VSA, Hill start assist, LKAS, ABS. The power steering completely went out completely randomly but the power steering fluid is full. Two weeks ago I had my fuel pump recalled and now I have these issues. Valley Hi Honda in Victorville CA has not returned my calls and has been absolutely no help. If I had been driving there would be a good chance I would have crashed as I would have been unable to navigate a turn.
The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds, the steering wheel inadvertently seized. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact also stated that while driving at an undisclosed speed and steering to the right or the left, the steering wheel felt loose. The vehicle was taken to a local dealer, where it was diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 70,000.
Steering wheel sticks on left turns, has been doing this for a while and Honda dealer can’t find issue. On highway, in turns, parked as well. Forums show plenty of others with this issue on their civics equipped with Honda Sensing years 2016-2024+. One had a steering rack replaced under warranty. I was encouraged to make a report on here by plenty of the members.
The contact's daughter owns a 2019 Honda Civic. The contact stated while his daughter was driving 45 mph, the vehicle began to stall. The contact stated he was unaware if any warning lights were illuminated. The driver attempted to park on the side of the street but the vehicle seized. The contact stated the vehicle was parked for 15 minutes before the driver restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,410.
My pearl gray paint is completely chipping and flaking off on the mirrors and all 4 foot handles.
The contact owned a 2019 Honda Civic. The contact stated that while her son was using the vehicle's cruise control at approximately 65 mph, he attempted to activate the brakes however they failed to stop the vehicle. The driver attempted to use the emergency braking system within the vehicle however that too failed to stop the vehicle. As a result, he rear-ended a truck in front. The air bags did deploy. A police report was filed. The driver received injuries to both legs, shoulders, arms, head and neck that required medical attention. There was damage to the truck rear-ended. The vehicle was towed and deemed totaled. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 29,000
I purchased my car in December 2018. My car is a 2019 Honda Civic SI coupe I didn’t have any problems with my car other than two big dents on the top next to my sunroof. I notified the dealership in the beginning of summer of 2022 and they looked at it and told me that that was caused by me going too fast on a corner He literally told me with a straight face and I was very mad so I took it to a body shop Explain to him and showed him what the problem was. He then told me that he had another car come in for the same problem and I’m wondering if anybody else is having the same problem. The Body shop owner told me that that was caused by some weak points on the structure from the sunroof and to repair it. They would have to take some of the interior out and straighten it out from the inside if anyone else is having this problem, please let me know.
There have been 3 times that this has happened. The first time I was driving and no car was in front of me. There was a car parked off to the side and my car sensored the car off to the side and the emergency braking system came on. My car slammed on the brakes automatically and I was going 45 mph and the seat belts locked up, while my car dived forward. I had to slam on the gas to avoid someone rear ending me behind me on a busy road. The other two times this happened occurred within 2 days of each other. The first was in broad daylight and my car sensored a shadow on the road, setting off the emergency braking system, making my car automatically brake and locking up the seat belts again. I was going 65 mph on this road as it was an interstate. I had to also slam on the gas to avoid an accident. The third time was 2 days later driving at night with no one around me, and I was on an exit 3 minutes away from my apartment. I’m not sure what set off the emergency braking system this time, as I didn’t see a shadow since it was dark out, but once again, it came on, locking up the seat belts. This time I was going 35 mph. I’m lucky each time I was able to get out of it and avoided an accident but I am truly scared to drive my car as this happens out of the blue when the cruise is not on or whether the cruise control is on.
I took my 2019 Honda Civic into the dealership because I got a warning signal that says, collision mitigation system problem. The dealership says it needs a part that is back ordered and told me I could drive vehicle until part comes in. It has been several weeks. I am not comfortable driving my vehicle with this warning light on plus whatever they did since I assume this is a vital safety component/system. Also0, I have no cruise which makes long trips uncomfortable.
Steering sticks there are recalls on newer Honda Civic's for this problem! IT IS VERY DANGEROUS WHEN TRAVELING AT HIGHWAY SPEEDS!
The rack and pinion was failing. It caused problems with the steering causing unsafe driving conditions. I took the car to Honda and they said the rack and pinion was bad. I did contact Honda headquarters and they claimed there was nothing they could do about it since the car was out of warranty. I had this part replaced by an independent auto mechanic. They said the auto part store said they have been receiving orders for the rack and pinion at a rate of 5 per month. Considering how many parts store there are, this seem to be an unusual amount of a part failing. I have seen many complaints online about this part failing on Honda cars. This part should not fail especially at low milage. My car does have 65,000 miles on it, but the conditions started about 30,000 miles ago. I was unaware of what was happening back at the beginning, I knew something was wrong, but I didn't realize what, and it just got worse as time went on.
When selecting Reverse, the rearview camera usually displays quickly, but sometimes takes several seconds to display, or doesn't display at all (the screen remains black). This detracts from my ability to reverse safely. The radio / vehicle information display usually responds quickly to a button press, but sometimes can take several seconds to respond. Since I don't anticipate the delay, I tend to continue watching the screen while I'm waiting for it to react, instead of paying attention to the road. Especially while driving at highway speeds, these intermittent, variable delays can take my attention away from the road for a dangerous amount of time before I realize I'm not watching the road as I should be. Since the rearview camera uses the radio display, I think these issues may be related. This has been going on since the car was new.
2019 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO KEYLESS CVT TRANSMISSION. THE CONSUMER STATED IT WAS POSSIBLE FOR THE VEHICLE TO BE POWERED OFF WHILE IN REVERSE. THIS COULD CAUSE THE VEHICLE TO ROLL AWAY. THE DEALER WAS NOTIFIED BUT, DID NOT OFFER A SOLUTION.
The starter was having trouble igniting the engine upon startup. The engine would crank but would not finish with starting up. I did this three or four times. Upon removing the key from the ignition and putting it back in the ignition and starting it up the car started up normally. The issue seems to be with either the ignition system or fuel system, which is available for inspection upon request. The car could suddenly stop without warning on the road and endanger the safety of myself or other drivers. The problem was previously acknowledged by NHTSA in two separate campaign numbers in May 2020 (20V314000) and March 2021 (21V215000) and this particular Civic was serviced in 2021in accordance with that recall and confirmed by the dealer. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.
The contact owns a 2019 Honda Civic Sedan. The contact stated the AC unit was blowing hot air through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing the AC compressor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 43,000.
my 2019 Honda Civic Sport has 2 different recalls and this car has not been fixed or checked by a mechanic at this time, I was sent back home from my appointment at Honda Loma Linda dealership with a promised phone call to resolve the situation, which as today is: 1- car stall's unexpectedly while driving, when this happens it looses power. 2- AC was not working properly since the car was bought in 2022, I set my appointment at Honda dealership but service was denied due to some other vehicles priority, my phone calls were never returned and as today I've been spending out of my pocket trying to fix the issue on my own despite I had it reported to the dealership quite while ago.
The emergency braking system auto brakes when to close etc mines done it multiple times with car ahead of me by 2/3 car lengths and even while switching lanes it’s auto brakes for no reason
My camera that is supposed to assist in turning and seeing my blind spot is always malfunctioning in my new 2019 civic. Honda says they can’t do anything about that. I’ve already had to put new tires on my car - which I suspect didn’t have new tires on it when I purchased my new car. Replace the battery, and my electronic features (radio screen and windows) like to stop working and go black - including my side camera that’s meant to assist in lane changes. Additionally, my car melted in the sun. This has been a known issue with Honda since 2011 and they haven’t addressed that issue or gave any warnings. My tires, and camera for blind spots is a safety issue and the fact that my car is unreliable and melting(!) is troublesome and a safety problem.
The vehicle's automatic braking function activates for no reason. Should only function if it detects objects in it's path which driver not reacting to. It has happened multiple times at both freeway speed as well as city speed. Mostly happens quick, applying slight brake with "brake" light illuminating on dash then quits. Scared it will apply full braking at some point. I know you are claiming occurs on Accords and CR-V but mine being a Civic it is happening to me also. Please address this and require Honda to fix this FAST!
The contact owns a 2019 Honda Civic. The contact stated that the Forward Collision Avoidance System would inadvertently activate intermittently without a vehicle nearby. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.
screen show multiple errors. Emission control problem fuel gauge problem both blinking or either one on and off. When drive awhile, both disappear and pop up suddenly. Gasoline gauge seems empty but fully loaded. Car loss power when engine light on.
The contact's son owned a 2019 Honda Civic. The contact stated that while her son was driving at 30 MPH, the brake pedal inadvertently engaged on its own three times. The contact stated that there were no other vehicles around the vehicle. The brake warning light illuminated. The contact stated that as her son was attempting to veer to the side of the road, the vehicle inadvertently accelerated and crashed into the fire hydrant. The contact stated that the vehicle rolled over twice and landed on its wheels on the road. The contact's son was able to exit the vehicle through the front passenger side door. The contact's son sustained a laceration on his face, a laceration on his arm, and severe pain on the abdomen and shoulders. The contact stated that she took her son to the nearest hospital. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 62,000.
UNKNOWN POWER TRAIN SYSTEM EVAP LEAK EVAP STUCK OPEN P0455 P0456
Steering wheel locked while driving vehicle and was unable to turn wheel. Dealer confirmed steering failure caused by faulty electronic power steering motor. Dealer corrected issue by replacing the electronic power steering rack.
The contact owns a 2019 Honda Civic. The contact stated that while driving at 60 MPH, the steering wheel inadvertently lost power steering functionality. Several unknown warning lights were illuminated. The contact stated that extra effort was needed to steer the vehicle while driving to her residence. The vehicle was towed to the dealer who diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 25,000.
I have been experiencing some rickety, creaking sound on my steering wheel coming from the SRS module for the past month. I've taken the car to the dealer 5 times and they did some work and on my last visit, they decide to replace the airbag module but still up to now the problem persists. I think this is a safety problem that needs to be dealt with before somebody gets hurt.
2019 Honda Civic Si (1.5L turbo engine with 6-speed manual transmission) purchased in September 2019 at CPO with 7,000 miles — current mileage 26,638. Honda factory CPO powertrain warranty valid until 11 June 2026 or 100K miles. If the vehicle is parked in gear (either 1st or Rerverse) without applying parking brake on even the slightest grade (uphill or downhill), the vehicle will slowly creep — on a couple of occurrences, the vehicle moved more than 6 feet. This has happened on multiple occasions as I do not always remember to manually apply the parking brake. Once while waiting for a friend to pick up a prescription at a pharmacy, I actually witnessed a "ratchet" effect movement of the vehicle in the parking lot while sitting in the driver's seat. I took the vehicle to Mohawk Honda (Scotia NY) for assessment. My answer was to always set parking brake as documented in owner manual — interestingly, it states the same for vehicles with CVT (automatic) transmissions as opposed to simply putting them in Park. I have owned literally dozens of manual transmission vehicles since 1981, and I have never before experienced this. Service manager (via phone) later blamed low compression engine as incapable of holding vehicle when in gear. Call to Honda Customer Service at the time referred me back to a dealer. I decided to pursue this once again after reading of another manufacturer's recall of a car that would not hold in place while parked.
Steering wheel is not centered. Even though alignment is good
2019 Honda Civic EX was running normally. Next day I start it up and nearly every warning light on the dash illuminates—no power steering, lane assist, adaptive cruise control, braking system, and more. Car is not drivable. At 39K miles Honda says it’s out of warranty.
I was driving my Honda Civic 2019 in the freeway- car pool lane. All of a sudden, without any warning light or symptoms, my car engine just stalled. I immediately switched on the emergency light and put the car in neutral gear and somehow made sure the cars behind me were aware that I am stalled. Luckily no crash/incident, but I was stuck in car pool lane still at the risk of car pile up accident. I called 911 and a cop showed in the next 5 minutes. He stopped all cars in all lanes and pushed my car gently over shoulder. Those 5 minutes was very risky and the scariest spot where me and wife were sitting in the car in the car pool lane while cars behind us were dodging us to avoid crash. Now, Honda is saying this may be fuel pump problem and when I checked my VIN in NHTSA, it has the incomplete recall for fuel pump. I wanted the concerned authorities to take action over Honda to recall all cars with this issue to replace fuel pumps immediately to avoid any crashes.
I had purchased this vehicle on may 27th 2021. On june 10th 2021 the transmission blew out (the car only has 11,992 miles). Even though i was able to purchase an extended warranty it appears that due to a code stored from the previous owner on november 2020 (P0219 engine overrev). The factory warranty is voided. This is unsafe to the consumer as the actual code is a private honda dealership secret, and i had zero way of seeing this code. It was not on carfax and dealerships won’t share information about a vehicle if you were not the owner at the time.
The contact owns a 2019 Honda Civic. The contact stated that after stopping in the parking space the vehicle suddenly experienced unintended acceleration causing the vehicle to drive over a curb and into the street before the driver was able to stop the vehicle. The cause of the failure was not determined. The contact indicated that during the failure, the brake pedal was being depressed. The local dealer was contacted and informed of the failure. The manufacturer was not yet notified. The failure mileage was 39,000.
The engine heat plate has fallen off twice during normal highway travel and dragging on the road causing sparks making my vehicle unsafe and unable to drive. The first time I paid to have it repaired. Now that this has happened for the 2nd time, I feel this is going to be an ongoing issue. The first incident happened in April of last year.
The power steering didn't work. There were warning messages displayed for Tire Pressure Monitor Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Brake System Problem, Brake Hold System Problem, Power Steering System (EPS) Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem when turning the car on. This condition was verified by the dealer on both occurrences. First occurrence was 6/8/21. It was towed to Spreen Honda dealer in Corona, CA. According to the the first invoice dated 6/8/21 for the repair there was "Confirmed fault code for C1420 main torque sensor and sub torque sensor, C1421-14 malfunction to steering angle, confirmed multiple fault codes due to rodent damage to the steering system sub harness chewed thru replaced the steering torque sensor sub harness and calibrated the steering angle sensor, cleared fault code now OK." Same problem occurred 7/8/2021. Taken to Spreen Honda again on 7/9/21. Wire harness again replaced, steering angle sensor replaced and power steering calibration performed. I have the wire harness that was replaced. Service advisor stated this is a problem with Honda wire harnesses because the insulation on the wires is soy based. He has seen it many times, including one customer at Riverside dealer who had rodents eat his wire harness four times while he was working there. Not having operational power steering makes driving the vehicle very difficult and potentially dangerous.
I accelerated into a driveway of a convenience store and as I was halfway through the driveway my gas pedal became unresponsive and would not accelerate. Car started rolling back into traffic. 2 weeks later my pedal became unresponsive on the freeway. I exited and immediately called thd dealer because i had already taken it to get checked out after the first incident and they basically said nothing can be done but to trade it in since the mechanic had already said there was nothing wrong.
Data synced from NHTSA on May 4, 2026