NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
My vehicle's Maintenance Minder system—the sole official schedule for maintenance per the Owner's Manual (Pages 649-658)—was corrupted by an authorized Honda dealer. The Service Advisor stated that sometimes technicians reset all the Maintenance Minder codes rather than just the applicable ones. Honda Corporate admitted this is a possibility when I followed up after the service. They stated that resetting all the codes rather than the ones that apply, can affect when and how future Maintenance Minder Codes appear. Honda provided contradictory information: first stating that the Maintenance Minder state cannot be reconstructed to accurately alert the owner to future necessary maintenance, then subsequently stating that reconstruction is possible if 'deemed necessary.' This leaves the owner with a corrupted safety maintenance system, with the remedy apparently contingent on Honda's discretion rather than the owner's right to accurate maintenance alerts. Without accurate alerts, critical maintenance items (brake fluid, coolant, transmission fluid) may not be serviced at proper intervals, increasing risk of component failure. Attached: Service invoice (RO #189526, 04/03/26) showing dealer added unscheduled Coolant Flush (Item 5) to my B1 request and reset ALL codes. Manual (pp. 649-658) confirms Item 5 is a separate sub-item triggered only by the system, not mileage. Honda Corporate emails admit resetting all codes corrupts future alert accuracy but offered contradictory remedies (first 'cannot fix,' then 'if deemed necessary'). This systemic failure—dealers bypassing the algorithm and Honda failing to enforce corrections—leaves owners with corrupted safety maintenance data, risking missed critical service intervals.
Phantom braking when there is no cars or anything on the road. The car would immediately brake out no where. It could cause an accident randomly braking when using cruise control.
Clutch began to slip at 20,000 miles. This caused unrepairable damage to the flywheel. This put my safety at risk as clutches wearing out could cause the car to slip out of gear and/or damage the maneuverability of the vehicle. This problem was fixed by the dealer, but they blamed me for the damage and claimed clutch is a wear component. I was charged $3,000 for the clutch and an additional $2,000 for the flywheel. I have seen many reports online of people with the same car (2023 Civic Sport Touring Manual) with the same issues. All people have been ignored by Honda corporate, citing user error. This has not been inspected by the manufacturerer as I am aware No messages of the problem, other than the cruise control stopping under load.
I am reporting repeated electronic safety system malfunctions in my 2023 Honda Civic Sport sedan that occurred while driving at highway speeds and present a serious safety concern. In June 2025, while driving at highway speed, multiple warning lights and messages suddenly appeared, including: Brake System Warning, Road Departure Mitigation System Warning, Parking Brake/Brake Hold Warning, and Adaptive Cruise Control Warning. These warnings appeared simultaneously without prior notice, raising concern about whether the braking and safety systems were functioning properly while the vehicle was in motion. I took the vehicle to a Honda dealership for diagnosis. The dealer did not identify a specific electronic or mechanical defect and instead claimed the issue was caused by liquid spilled near the electronic parking brake switch. I was told the repair was not covered under warranty and paid approximately $600 out of pocket. No evidence was provided explaining how this would cause failures across multiple safety systems. In January 2026, the same group of warning lights appeared again under similar conditions while driving at highway speed. This recurrence strongly suggests the issue was not caused by driver error but may be related to an intermittent electronic, sensor, or control system defect. I have a scheduled dealer appointment tomorrow to address this second occurrence of electronic malfunctioning. Because these warnings involve critical braking and collision mitigation systems and occurred while the vehicle was in motion, they present a potential safety risk. I am submitting this complaint so NHTSA can document and evaluate whether this represents a broader safety defect.
This is to bring attention to the hazards associated with the LED car lights in new cars. You must be aware of complaints that these car headlights are beyond too bright and pose risk to drivers at night. I specifically try not to drive at night because of this hazard. These light are blinding when viewed from oncoming traffic. This is a hazard and must be addressed.
I have taken my car to Honda Bob Boyte in Brandon, three times for the same reason, all the lights are coming on and I have a video as well. But the services department states unable to find the reason. That's dangerous in opinion to be driving and it's telling I have a type. of brake. malfunction. My service advisor is great, I just need my car fixed.
I bought a 2023 Honda Civic Sport from Carvana four months ago. Ever since I bought the car I have been experiencing sticky steering and rattling in the front of my car. It is constant, and even worse at high speeds. I had it diagnosed at Honda, and the Power Steering Rack needs replaced. As far as I can tell from all of my research online this is a KNOWN issue with my vehicle, but there is no recall on the issue yet. My vehicle is out of warranty, and the dealer wants to charge me $4000 for the new part. That’s an astronomical amount of money for someone to pay, when 1.6 Million vehicles are experiencing the same issue. I don’t have $4k laying around to just drop to replace my steering rack. There is also an ongoing lawsuit against Honda, for the issues with their steering racks. Every mechanic I have spoken to, says the steering rack should not need replaced on a 2023, with only 66,000 miles.
The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel was stiff and unexpectedly swerved from left to right. The contact previously received notification of NHTSA Campaign Number: 23V704000 (Steering). The vehicle was taken to the dealer, where it was diagnosed that the worm gear spring had failed and needed to be replaced. The vehicle was repaired, and grease was added to the worm gear replacement. The dealer informed the contact that the power steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 57,000.
There is a recall regarding my Honda 2023 that has not been fixed and I did not know about.
I have received 2 recalls regarding my steering rack. I did have the gear box worm wheel spring replaced but that did not solve the problem my steering was sticking, hard to turn , clunking it would veer off to the right. I took it back to Honda dealer and was told it was dangerous to drive my whole power steering rack needed to be be replaced but Honda said it was not part of the recall I had to pay for the repair. They did give me a discount but my car experienced all the system under the recall to replace the power steering. My Honda is a 2023 and I had to pay over $2000 to have fixed. I would like to know why my car is not included in this recall.
Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.
On August 5, 2025, my 2023 Honda Civic Sport (VIN: [XXX] ) was involved in a minor collision at approximately 5–10 mph. The vehicle sustained only cosmetic damage—no intrusion into the engine bay, and no damage to wheels, tires, or suspension. However, the Honda dealership diagnosed the brake master cylinder and brake booster as “broken due to impact.” These components were replaced, and the repair cost was billed to my insurance company. This diagnosis is highly questionable given the nature of the impact and the lack of visible or structural damage to braking components. I have since learned that 2020–2022 Honda Civic models were subject to a recall related to premature failure of the brake master cylinder and booster. Although my car is a 2023 model, the failure of these components under such minor impact conditions suggests that the same or similar defective parts may have been used. If this is the case, it presents a significant safety risk. I am requesting that NHTSA investigate whether: 1. The 2023 model brake components are affected by similar defects as earlier model years. 2. This incident is part of a broader pattern that warrants further manufacturer investigation or recall. Please investigate this issue for the safety of other Honda Civic owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am the owner of a 2023 Honda Civic Sport equipped with a CVT transmission (Honda M-CVT). While the transmission has not yet failed outright, I am reporting a serious safety and consumer risk created by the design and business model surrounding these units. Honda CVTs are sealed, non-serviceable by design. Dealerships and third parties are unable to replace individual internal components or inspect wear inside the CVT without replacing the entire unit. The fact that Honda refuses to sell parts for these CVTs essentially makes them disposable powertrains. This creates a dangerous precedent ans owners cannot plan for long-term ownership or safety. CVTs in these cars often fail outside of warranty with no prior warning, and consumers are left without options other than full replacement, which many cannot afford. I am reporting this as a safety issue because when these CVTs degrade, they: Hesitate when accelerating from a stop (which has happened to me) Cause unpredictable power delivery Create unsafe situations during merging or turning Honda’s refusal to allow proactive service or repair (such as belt inspection or internal cleaning) forces owners to operate on faith, which is not acceptable for a mission-critical safety component like a transmission. This is compounded by the fact that these CVTs are installed across Honda’s most affordable trims, affecting working-class people disproportionately. Dealerships confirm no individual repair options exist. The issue is “normal” until failure. Transmission fluid changes are the only service allowed. Occasional hesitation and inconsistent acceleration. No dashboard warning lights have been triggered. This is a case of planned obsolescence leading to unavoidable safety risk. This design forces cars to enter the used market with a major mechanical failure already ticking down. This is a case of planned obsolescence leading to unavoidable safety risk.
When raining and I back up, the camera becomes covered with water and I am unable to see what is behind me. I also had my driver window shatter while I was driving for no apparent reason. This was very upsetting.
On over a dozen occasions my vehicle’s check engine light randomly comes on and then my car stalls out while driving and begins decelerating quickly. It is very dangerous and scary when this has happened on the freeway or in places where there is nowhere to pull off the road. My Honda Civic is less than 2 years old and has already been in the service department at Honda for a combined total of more than 30 days. Honda keeps trying to replace things but the issue keeps happening and they haven’t been able to properly diagnose or fix the problem. It is unsafe to drive this car and Honda has been unable to fix it. I bought this car brand new with 0 miles and the issues started early on before I reached 20,000 miles. I attached one of the most recent invoices from Honda where they noted the fuel injectors failing and codes of misfires in all cylinders. They most recently tried replacing the fuel injector but it still hasn’t fixed the problem. This car is unsafe to drive and has been in the shop multiple times for more than 30 days for the same issue that they can’t seem to fix.
I had checked in the Blue Book for resente repair in my used car It statement of previous repairs on the fron vender and tires. my concern is That it was not disclosure statement to me When I had asked they dealership sales person.. that they where a minor repairs caused by the previous owner hitting a rabbit.
When I first got the car. I had the cigarette lighter go out and the car had about 29,000 miles on it. The put two fuses and they blown. Now my car ac has went out. I have been told by a professional that the car sounds like it has a lot an electric issue. I have a friend who has the same issue with the same car with her CarPlay and cigerette lighter not working properly
The contact owns a 2023 Honda Civic. The contact stated that while driving at various speeds, the front driver's side seat was shaking, and the recliner was wobbly. The vehicle was taken to a local dealer, and it was determined that the front driver’s side seat was not installed properly. The vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver’s side seat was repaired on three separate occasions; however, the failure reoccurred. In addition, the contact related the failure to NHTSA Campaign Number: 24V859000 (Seats); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 14,000.
when driving the steering gets stuck and have to abruptly jerk the steering wheel to get it unstuck, this is related to Recall Number23V-704 and Honda is refusing to replace the steering rack and pinnion as resomended by my local honda dealer.
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
I get a random warning that is an issue with the braking system and the Brake light comes on. The lane departure and cruise control is shut off while the vehicle is in motion. There is a sudden and unexpected drop in speed when the cruise control is shut off by the vehicle. The vehicle remains operable without the systems activated the warnings go away after restarting.
I am writing to report a critical safety concern regarding the recall of the steering system on my 2023 Honda Civic Sport Hatchback. Honda has informed me that the repair will not be available until July 6, 2025—an unacceptably long delay for such a dangerous issue. This delay forces me to choose between risking a potential steering failure while driving or being without reliable transportation for months, despite this being a new vehicle. I request that the NHTSA take immediate action to: Require Honda to expedite repairs. Ensure they provide temporary solutions like loaner vehicles or rental reimbursements. This issue poses a serious safety risk to drivers, passengers, and others on the road. I urge you to investigate and hold Honda accountable for addressing it promptly. Thank you for your attention.
I bought my car from Honda Civic on colerain avenue Cincinnati Ohio in 2023. In December 2024 I started having issue with my driver assistant technologies. My driver assistant technologies lights started flashing . As they were flashing none of my assistant technologies were working. When they finally went off it gave me a message to call the dealer. Which I did immediately. They told me to bring my vehicle in and they would check it. Service department calibrated the camera on the windshield. Picked my vehicle up about a month and a half after it happened again. Brought my vehicle in for the second time to the service department. Picked my [XXX] up for the second time. About a month and a half to two months and happen again. Vehicle in for the third time. They stated that it was a windshield that I had replaced by someone outside of Honda. They said I had to have my windshield replaced and also the camera by them. It cost me $1,000 for the windshield the camera was not charged to me. At this point it was like a guessing game. Picking my vehicle up for the third time. 2 months after picking it up the third time it did it again on [XXX]. I am looking for another Honda dealer to take it to to see if they could figure out what it's going on with that. I have all of my receipts. They can't seem to fix it at Honda Civic on colerain. I was told that if they couldn't fix that I would have to keep my vehicle as is. This is a safety hazard all I'm asking for is to have my vehicle and working condition. That is not happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I received a recall notice for my vehicle in November 2024, and immediately called Honda to schedule an appointment for repair. My original date for the recall repair was scheduled for 12/7/24. Days before the repair was scheduled to take place, Honda called me to cancel my appointment and claimed that they did not have the available parts needed to complete the job. I asked to reschedule my appointment and the dealer refused, claiming that parts were back-ordered. I was told that they would call me during the first week of January 2025 to reschedule. When the dealer did not reach out to me, I called them several times and left messages. My calls were not returned. Finally, I was able to get someone from the Parts Department on the phone, who claimed that there was a national back-order on the necessary parts for the repair. I expressed concern for my safety as my steering wheel has been locking up for the past several months, but was told that there was nothing I could do but wait. It is now March 2025, 4 months after I received the recall notice, and I am still without an appointment. Despite my repeated appeals for help, Honda continues to endanger my family and me by refusing to repair my vehicle in a timely manner.
I rear ended a vehicle and my brakes did not respond nor the emergency system activate I gave a dash cam on the incident and no one has inspected the car for that failure
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 07205). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The steering wheel jerks when driving.
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dear Honda Customer Support Team, I want to address an urgent safety concern with my 2023 Honda Civic, which has been affected by the recent recall (NHTSA Recall Number: 24V-744, MFR Campaign ID: SJS) issued on October 3, 2024, for 2022-2025 This recall addresses a defect in the steering gearbox worm wheel, which can swell during use, resulting in a reduced grease film thickness between the worm wheel and worm gear. Additionally, the worm gear spring preload was set too high, increasing friction and causing the steering to become resistant. This defect can create dangerous driving conditions, significantly raising the risk of a crash or injury. On multiple occasions, I have experienced instances where the steering has become unresponsive, effectively “locking up” while driving. These occurrences have been extremely distressing, impacting my confidence in the vehicle's safety and contributing to substantial mental distress. Additionally, I have noticed recurring issues with the Electronic Power Steering (EPS) system, such as electrical malfunctions that cause the car to stall unexpectedly, activate the automatic stop feature, and produce erratic sensor behavior. I have reported these concerns to my dedicated dealership, but unfortunately, the issues remain unresolved. On November 2, 2024, I brought my vehicle to White Plains Honda at 61 Bank Street, White Plains, New York 10606, after scheduling my appointment two weeks in advance. However, I was informed that the replacement part required to resolve the steering gearbox defect is on backorder with no confirmed availability date. Considering the safety risks associated with driving my vehicle in its current state, I am deeply concerned about the indefinite delay in repairs. Given the critical nature of these safety concerns, I am formally requesting an immediate replacement vehicle to ensure my safety and that of my passengers.
Incident: Recall Non-Performance. NHTSA Recall Number 24V-744 MFR CAMPAIGN ID: SJS CAMPAIGN DESCRIPTION: 2022-25 Civic EPS Grbx Greasing Saf Rec RECALL DATE: 10/03/2024 For this Vehicle VIN, [XXX] states: "If you conducted your search by VIN (which it was) please take immediate action to have your vehicle repaired, as your safety may be at risk." On October 13, 2024 I made an appropriate Service appointment with the selling dealer for October 22, 2024 @ 8am. Dealer Service appointment website indicates (as of 10/13/2024) 1active recall "Your Vehicle Has an Active Recall" (in RED)." 2022-25 EPS GRBX Greasing Saf Rec Recall Code 24-119:6jP00 They have all my contact info. On October 22, 2024 8am I arrived at the Dealer Service dept and attempted to Check In for the recall. At that time Dealer Service turned me away and instructed me to leave the facility with the vehicle. No recall was performed. Dealer Service offered no rescheduling. I have taken immediate and appropriate action to have the vehicle repaired. If Honda does not wish to perform the NHTSA/Honda Recall please instruct Honda to "Buy Back" the vehicle since Honda has, by dishonoring its own Recall, taken responsibility. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering wheel start shaking, delayed, hard to steer because it was stiff. I had gotten into a collision on the freeway due to not being able to control the steering wheel. There no other vehicle involved in the accident. On October 5th 2024, the recall was issued but I didn’t receive any warnings till I went online to do research. Honda did not reach out in an orderly fashion. The police and my insurance company were both there to aid the situation. There was no warning lamps at all. My vehicle is currently at LIA Honda located in Albany, NY. It has been 2 weeks since I called to file case with Honda’s Headquarters and still have not been assisted.
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 60 - 65 MPH, the steering wheel seized. The following days later while driving at various speeds, the steering wheel started pulling to the left and right and then seized. The contact manipulated the steering wheel with more force than normal and was able to properly steer the vehicle. The dealer was contacted and informed the contact that it might be several months before parts became available. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect.
no honda dealership in vicinity of my location has the part on order. I do not feel safe driving this car let alone i am unable to trade the car in due to it still having a active recall.
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact was advised to contact the general manager at the dealer for further assistance. The contact had not experienced a failure. Parts distribution disconnect.
Honda reported a safety recall on this vehicle. Our situation is that the vehicle has been in our garage (in Texas) waiting for my grandson (who was on deployment) to return home and has not been driven. I called the local dealership only to be told that Parts are not available, I proceeded to call Honda and was told the parts were limited (so therefore there are parts available) for those that have experienced a problem. With the recall issue and the Safety Risk involved, I believe that Honda should make diagnostics available to the owners of this model. The issue is a manufacturing problem occurring in production, and it is not a window motor issue or a door/hatch back door problem, this is mechanical and as stated on your website, this has a POTENTIAL INCREASE IN THE RISK OF A CRASH OR INJURY. My grandson will be driving back from Texas to Yuma Arizona (1341 miles/19-hour drive) through a lot of baron highway. I am fearing that something could happen on his journey and could have been avoided if the vehicle was allowed to be diagnosed. I have contacted Honda and Dealership with not empathy from either one. I wish to file this complaint as a precaution if anything were to happen.
Called dealership on 10/21/24 to make appointment for repair on recall was advised no parts still waiting on honda to send in parts
Jark sometimes when shifting it self
The steering wheel got stuck several times and there was a noise when turning. It was extremely dangerous and needed to be recalled for repair urgently.
I have been having problems with my steering wheel. I took my car in September 14th for steering problem. The associate said it’s the alignment without checking the car I asked to first assess my car before assuming the issue. He called me saying it would be $180, I said I would go elsewhere and he asked if I was going somewhere else and how much were they charging I said $80 and he said he would do it for that price. I get it done and I’m still experiencing the same issue. I was told to wait a little to see if the issue would go away and a month passes and I still am experiencing the same issue. My car is pulling, sticking and hard to turn the wheel when driving. I take it back in October and he mentions it’s a recall. I said well I am experiencing the same issue as I would when I first brought it in and he said well you needed an alignment. I have had this vehicle for only ONE year and was told I did not need an alignment done. I have not been able to drive my car for over a month. I was driving on the freeway and my wheel locked and I almost got into a car accident. This is a safety hazard that has caused me to be without a car. I have been going back and forth with Honda of America and the finance team because I have been paying for a car for 2 months that has not been drivable.
Power steering rack replacements still defective causing safety concerns while driving.. Have to fight electronic steering, at high speeds steering wheel becomes more difficult to control.
My steering wheel is staying stuck when I am making slight turns on the highway
So we were in a accident the front right of the bumper was completely destroyed and the airbags didn’t deploy
Steering wheel gets "stuck" between 11 and 12 o'clock position and requires additional effort to free steering wheel from "stuck" position. This occurs after driving for several minutes and at moderate or highway speeds.
2023 Honda Civic Hatchback Sport Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. The issue is getting worse the more I drive. Honda sites show no open recalls for my specific car. This 'Sticky Steering' issue is purportedly attributed to possible defects in STEERING GEAR BOX, WORM GEAR, WORM WHEEL, WORM WHEEL TEETH components. I will be addressing this safety issue with a local Honda dealer.
For about a month, I've noticed sporadic changes in steering feel. It can happen while making minute changes going straight (when you shouldn't really feel the steering at all) or on rounded turns. The steering is heavy, like the feel when lane keep assist activates, but it's happening when lane keep isn't on, so the heaviness is more steering force than usual for the conditions. It happens for an instant and then is back to normal. When new, the steering feel on this car was wonderful, which is why it's been so noticeable recently. There are no warning lights or messages on the dash. I have not raised with a dealer yet.
I was driving at highway speeds, randomly all brake system warning lights come on. All ADAS systems are inop, EPB is inop, my brake pedal would get soft intermittently while braking. Multiple DTC’s were stored every visit. I was almost in multiple accidents because of this issue. It took over 6 visit to local Hondas dealer to get this issue fixed. All they would say “oh the codes don’t mean there is a problem” Honda is not warranting their cars. I contacted corporate and they did not care.
My 2023 Civic Touring Hatchback was recalled earlier this year for a EPS issue. I brought it in and they did a very short “inspection” at the dealer and told me I was good to go and there are no issues. Driving home the car didn’t feel different than when i first dropped it maybe an hour before. As time went on the problem (being sticky steering wheel and having to make minor adjustments above 35-40mph) went on as well and has gotten worse to the point where i don’t feel safe driving highway speeds. i have gotten the car checked out elsewhere at 2 different shops and they say all is good mechanically so the problem with the EPS gearbox is still outstanding. 2023 civic touring with 5k miles. This vehicle does not stay in the lane, does not drive straight, and absolutely doesn’t feel safe.