NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
When steering the car the steering feels “stuck” when trying to make slight adjustments to maintain the car in its lane. Extra force is required to make minor steering adjustments causing over correction.
I got a recall notice in Nov,2024 for my 2023 Honda civic, I called the Honda dealer to make an appointment to get my car fixed,The gentleman told me I can't make my appt now he told me I gotta wait because he doesn't have what they need to fix it, he also said I would get another notification about my car's recall..Here it is Jan,2024 still nothing.The parts that got recalled on my car is nothing to sit around and wait,It's dangerous to take a chance on me driving and my EPS does what the recall said can happen.How long does a dealer have to fix a customer's recall its been months and 1 wk.
This vehicle has sticky steering which seems to start or become much more of an issue after driving the car for about 30 minutes. The effort needed to turn the steering wheel increases, especially when making small corrections like freeway driving. The issue starts become very notable around 35-40mph and increases in "stickyness" as you travel faster. The steering wheel is hard to get it to move, and as it comes free it causes an overcorrection. It makes it hard to stay straight in a lane or to correct a turn after changing lanes, especially on the highway. This issue is dangerous at highway speeds and extremely annoying at slow speeds. Last week I almost sideswiped another vehicle after changing lanes on I-5 because the steering stuck so bad. Another time I almost went off the road. This issue is unrelated to the current active recall for the steering rack and does not go away when I turn steering assist off. If you listen closely while traveling at around 30-40mph, when the steering sticks, when it releases a slightly audible clunking sound can be heard coming from the front driver side of the car. This sound is hard to hear on rough roads but is obvious when the pavement is smooth. This issue has been reported and discussed by many drivers in online forums and may be related to the worm gear in the steering gear box. I experience this sticky steering problem at all speeds, temperatures, and lengths of time driving. I purchased my vehicle new about a year ago and it has 11,420 miles on it. The issue started somewhere between 6-7,000 miles.
I bought my car in July 2023. The steering wheel always felt stiff but i assumed it needed to be "broken in" so I thought nothing of it. Since November 2023, my steering wheel feels sticky when I'm driving straight. Sometimes it feels like I'm fighting my steering wheel before it allows me to adjust it. I've gotten it inspected at the dealership and the technician was able to reproduce the sticky feeling. There hasn't been any lights illuminated that would've signified a steering issue.
The problem I am experiencing is with the steering on my 2023 Civic. I have seen it referred to online as "sticky steering". Basically, the steering wheel/system initially resists attempts to turn the wheel from its present position. Once this initial resistance is overcome, required turning effort is smooth until the turn or correction is complete. Then the steering seems to take another set and the initial resistance must be overcome again. I first noticed this problem in late October or early November 2023 when the car was about 4 months old. I subsequently received a recall notice from Honda for a potential steering rack assembly issue that I thought might be causing the problem. I brought the car in to the local Honda dealership for the recall, but found that the recall issue was not causing the "Sticky Steering" (See Attachment). Instead, my Civic was experiencing a different problem common with 2022 - 2023 Civics and already known to Honda. However, there does not appear to be a recall on this "sticky steering" issue. The local dealership ordered a replacement steering gear box to fix the issue (see attachment). The replacement gear box was due in by December 31, 2023. Recently, I contacted the dealership and found out that the replacement gear box was delayed until February 28, 2024. In my opinion, this is not acceptable for an issue that could result in an accident if extra precaution is not taken while operating the vehicle.
Having issues where the steering is sticking on my 2023 Honda Civic. When I'm at speeds of 40 MPH and above and I attempt to make minor steering adjustments the steering begins to stick. It takes a greater amount of force to move the steering wheel and often results in an overcorrection within the steering. Have not taken to the dealer yet as I've heard there is no immediate fix other than replacing the steering rack with the same faulty one. There have been no warning lights of any kind.
FOR THE 2023 HONDA CIVIC WHEN YOU TURN ON THE HEADLIGHTS THE FRONT AND REAR DEFROST BUTTONS ARE NOT ILLUMINATED. THIS IS A SERIOUS SAFETY ISSUE. AT NIGHT IF YOU HAVE CONDENSATION ON EITHER THE FRONT OR REAR WINDOWS YOU ARE UNABLE TO SEE THE BUTTONS FOR DEFROST SINCE THEY ARE NOT ILLUMINATED. HONDA OF AMERICA TELLS ME THIS IS STANDARD CONDITION AND NOT A DEFECT. I'VE NEVER SEEN THIS IN ANY OTHER CAR I'VE OWNED.
The contact owns a 2023 Honda Civic. The contact stated that the vehicle was experiencing loss of power steering functionality intermittently. The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to dealer, where the steering rack was replaced after involvement from the contact's lawyer; however, the failure recurred a month later. The vehicle was taken back to the dealer, where the contact was informed that the part to do the repair was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would only communicate with him through the attorney. The failure mileage was approximately 10,000.
Starting at roughly 10,000 - 11,000 miles, while going 45+, and after driving for 10+ minutes, the steering has seemed to become sticky and no longer has a smooth operation. It almost seems like it gets jerky/slightly stuck for a split second each time you start to move the steering wheel.
The contact owns a 2023 Honda Civic. The contact stated while driving 35-40 MPH, the steering wheel was sticky. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: EA23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Brake mitigation system will automatically slam on brakes and show brake light with no objects in the way
The steering feels off when driving on the highway. It feels stuck when I try to make minor adjustments on small curves. I have to force it to release.
When I am driving above 45 MPH in a straight line, it becomes hard to make small adjustments using the steering wheel. The best way to describe what it is like is that is becomes stuck in a position and once you apply enough turning force, it suddenly breaks free or becomes unstuck. This is a continuous issue and happens every time I drive above 45 MPH. It makes it hard to stay in the lane on the highway because making small adjustments is difficult.
Sticky steering
The vehicle's steering wheel gets stuck in place when making turns or going straight. This makes it harder to adjust the wheel and leads to steering over-correction. This sticky steering issue is noticeable at high speeds(>= 45mph), however, when the issue starts it also occurs at low speeds.
Steering in a straight line has become virtually impossible. The Steering Wheel feels "stuck" in position when driving straight or even at a slight curve, with no self-centering or smooth motion. In order to correct, I have to push the steering out of its stuck position and as a result, it over-corrects, requiring another correction - i.e. zig zag motion. Every movement of the steering wheel near its center position requires extra effort and a "push" or "click" out of its stuck position. This has made navigating difficult and inaccurate, with 12-15 of this small "un freeze" movements per mile. The problem has gotten progressively worse, starting around 28,000 miles. I am now at 32,320 miles. Voss Honda in Tipp City performed a front end alignment and wheel balance to try to address the problem. This did not address the issue. I commute from Dayton to Cincinnati for work which is 140 highway round trip. This steering issue requires all of my focus just to maintain any sort of centering in my lane, without any smoothness or micro-adjustments. I am finding it particularly difficult in construction zones that are narrow. The problem is present every time I drive the vehicle, at highway speeds and even lower in the 35-45mph zone. It often sticks in position and will guide me off the road or into another lane unless I FORCE it out of its stuck position.
Steering becomes sticky or locked while driving, most often while on a highway. It takes extra force to break the lock and steer the vehicle. Small steering corrections are difficult to make and often becomes hard not to overcorrect once the steering becomes “normal”. Overcorrection could become a severe safety hazard if quick steering changes are required. This is an ongoing issue and not an isolated incident.
UNKNOWN
When the car is warmed up, the steering becomes a little more difficult. Turning the wheel slowly is not smooth, feels sticky. This started occurring around 8000 miles on the vehicle.
My 2023 Honda Civic Sport Touring Hatchback which I bought new in May 2023 which now has 10700 miles driven and was serviced by my Honda dealership in Fall 2023 now exhibits a "sticky" or "notchy" steering wheel sensation off of dead center steering at straight line highway speeds. It is gradually becoming more noticeable so I am going to report it to my dealership. There are no warning messages. I've turned off the lane crossing safety warning device because this symptom resembles that sensation. I've ensured my tires are at the recommended PSI. I'm not comfortable driving it for long distances on the interstate because this sensation increases with time and mileage driven.
My steering has started to feel “notchy” when making small adjustments while driving. Almost feels as if the steering is binding a little bit at highway speeds. Struggling to keep it centered inside the lane while driving. This been happening more often every time.
The steering wheel feels sticky and is difficult to control. I was about to crash when I was driving on the highway due to sticky steering wheel no no no
The steering wheel jerks at highway speeds. It has been to the dealer for steering rack recall from Honda and they said the part number did not qualify for replacement. All systems checked out as working properly. The problem still exists. New tires have been placed on the vehicle and the steering problem still exists. The dealer has been of no help in resolving this issue. Attached is the service receipt and the day they checked the recall for the vehicle.
My steering wheel seems to get stuck while driving. It causes me to have to jerk from left to right
Steering wheel keeps sticking.
The steering on this civic is sticky. It feels like the electronic steering either temporarily cuts out or the lane departure assist is on whenever I steer at almost any speed. I need to overcome resistance from the steering wheel in order to make minor or major adjustments to the steering
Under multiple conditions, both intercity highways and two-lane country highways the cars adaptive cruise control with randomly slowdown/brakes extremely hard. In one specific instance I was driving home in the middle of the night with a vehicle behind me and with no other oncoming traffic or cars in passing lanes and the adaptive cruise "brake checked" the car behind me, I was able to react and cancel the adaptive cruise and avoid an accident. When adaptive cruise is set it will also aggressively approach the car in front, instead of gradually slowing down it will continue at the set speed until the car realizes it's to close and will slam on the brakes to slow down. When adaptive cruise is turned off the car will slam on the brakes if you attempt to accelerate to pass someone and coast back to set speed. in other words, the car will slam on the brakes to resume the set cruise speed. Fortunately, no cars have been behind me when this has happened. Nowhere does it say that this will happen when using normal cruise control? Speeds and conditions varied from city traffic going 20 - 40 mph, the highway going 55-65 and the interstate going 70-80 mph. some instances were at night others were during the day.
during highway driving steering wheel gets sticky when the highway veers to the left or right. there is a resistance,and then it jerks in the direction you are turning. also,there is a random static noise coming from the tweeter right front door are. have attached copies of my visits to my local dealership.
Steering becomes sticky when driving over 50 mph. It is difficult to make minor adjustments when driving.
Sticky steering when travelling above 25mph--both driving straight and in a turn. Must over-correct to compensate for sticky electronic steering.
Steering wheel sticking hard to turn to right when you do hard to turn back causing jerking back and forth in road very dangerous.
Seem to be experiencing sticky steering while vehicle is in motion. The problem really becomes noticeable at about 35 mph. Steering wheel wants to stick in place when making minor adjustments in steering.
I just bought a car 2 months ago. The steering wheel has serious safety issues. It will get stuck. The steering wheel makes noise and the steering wheel will get stuck while driving. The steering wheel got stuck three times after I bought the car for two months. I almost got into an accident. Please take the investigation seriously, it is absolutely a steering wheel problem. Thank you very much. I hope the car will be recalled for repairs.
Steering stick while driving above 40mph
When driving on the freeway the steering wheel gets stuck when making small corrections while driving straight in the lane. To get the steering wheel unstuck must over correct in the direction you want to car to go and it finally releases, then you must recenter the car quickly.
The contact owns a 2023 Honda Civic. The contact stated that while driving approximately 75 MPH, the cruise control suddenly would not deactivate causing the driver to lose control of the vehicle and crash into a ditch. The contact indicated that prior to the crash the cruise control did not deactivate when pressing the brake pedal and did not shut off while manually pressing the cruise control deactivation switch. Also, during the crash no airbags deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 6,300.
The contact owns a 2023 Honda Civic. The contact stated while driving approximately 60 MPH, the steering wheel was sticky. While turning the steering wheel, the steering wheel seized. The brake pedal was depressed but failed to stop the vehicle as needed. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10,000.
I have not had any issues related to the current recall of hearing a rubbing noise from the tires due to a steering rack issue. I am having a problem with the power steering. At speeds above 45 MPH, the steering is "STICKING or BINDING" and I am having to use excessive pressure to get the steering to return basically to the "CENTER" position. This is very noticeable at freeway speeds when trying to keep the vehicle centered in the lane. It is also noticeable on curves, like when merging on an on-ramp. At times, I don't notice this as much when it is colder outside, like in the mornings but DO notice it when it is warmer outside, like when I am headed home from work iin the late afternoon. I have an appt with my Honda Dealer on 11-4-2023 for the new open recall and plan on bringing this steering issue to their attention.
The steering wheel is very very hard to turn some times when making minors adjustments on the highway to keep in the centre of the lane; only happen on high speed, sometimes 50km/h-80km/h the issue occurs too. However, after a while, it’s even more noticeable and it happens more frequently and at low speed too. Right now, it happens very frequently around 50km/h-130km/h. I am very concerned regarding this, and I been to the dealership two times but they could not find out the issue. The third time I went to the dealership they finally figured it out and ordered parts in for me; nevertheless, it’s been one/two months but it’s still not here yet. But the issue is getting worse.
- My steering malfunctions. The steering becomes "notchy" which causes jerking motions rather than smooth turns. - Safety puts others at risk as steering becomes less than 100% accurate and smooth. - Brought it to dealer and they said they could not reproduce. Likely because the issue arises after driving for some time. - Dealer says they inspected and claims there is no issue. - No warnings, messages or other symptoms prior to steering malfunction.
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, several error messages became displayed on the instrument panel, including the brake mitigation system, low speed braking, and cruise control. The vehicle had been taken to the dealer on several occasions however, the dealer failed to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Issue has not been looked at by the dealer or a mechanic. Reporting "Sticky Steering" with some observations and would like to be an example or participant in finding the root cause. Current milage is about 12,000. Issue began around the 7-8,000 mile range. Notice that the steering, as you make minor adjustments while driving to stay centered in lane it takes more effort to move the steering wheel slightly but then gives and sometimes the car overcorrects. Occurs at any speed on the road, typically more pronounced, or much more concerning on rainy days in traffic, especially tight lanes, rain and fast moving tractor trailers encroaching on the line. Observation recently (because my radio was off and the car was very quiet) I noticed that even sitting at a traffic light, you can hear the give, or release at the "sticky" point. Makes me think it should be fixable or fairly easy to identify.
It's difficult to maintain lane and the steering wheel doesn't turn. sticky steering.
Steering wheel feels sticky when turning. More noticeable at faster/highway speeds particularly. Steering isn’t impossible but it does feel harder than it normally did. Issue noticed for first time, today 9/8/2023. Roughly 10k miles in vehicle.
UNKOWN - Power Steering is starting to go out. It gets stuck in certain positions and needs more force to make turns and to keep the car straight. It can cause overcorrection and can cause an accident. The manufacturer has not released a statement regarding the issue, but there is an ongoing lawsuit against the car brand. It has not. No warning lamps/messages have appeared on the dash.
Sticky steering wheel, lock steering, clicking sound, Terrible rear seats buckle, hard to click it. i have a 2023 Honda Civic, with all the recall issues, but my Vin number didnt make it to the recall. I've taking my car to Honda of Long Beach, Ca. They didnt find or fix anything. please help! I don't know what to do!
After the vehicle has been been warmed up, the steering wheel seems to slip or stick when driving at speeds above 45 mph when driving in a straight path and after you try to make a small steering shift. The wheel feels like it sticks then gets loose for a split second. This started happening righ around 10K miles. When you are driving at slow speeds you don't notice it. Also, when you are making the actual turn, the steering wheel moves freely without skips or slips. It only happens when you driving in straight paths on a a highway when you are holding the wheel and you feel the wheel slipping or getting stuck. You have to over correct which could create a hazard when driving at high speeds. There are no warning lights on the dashboard. I feel that the problem has been getting worse and pronounced every week now. Secondly, the wheel also does not return to the center postion after turning the wheel to the right. Typically the steering wheel should return to center after turning the wheel on its own. I have to turn the wheel back to the center postion manually. I am taking the vehicle to the dealer for them to check it out.
Steering wheel suddenly became stiff, gives resistance to regain control of wheel.. this happens when driving with computer aids on & off.. When driving straight with very minimal movement of the wheel the steering becomes locked in that position and will force car to drift out of lane. This problem occurred in highway and city travel.
Sticky steering
At about 7,000-8,000 miles, I noticed after driving several miles at highway speed, the steering starts to feel sticky, The steering wheel no longer moves smoothly. This makes minor steering adjustments more difficult. The problem seems more pronounced in warmer weather (50F or above). The lane assist is NOT on. I talked to my dealer and they claimed they have no reports of this type of problem. I told the dealer it is all over the internet of hundreds of reports of this steering issue in Civics. The dealer wants to test drive the car overnight but the issue is not as obvious since colder weather has moved in.
Data synced from NHTSA on May 4, 2026