NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Honda Civic. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds exceeding 45 MPH, the steering wheel was jerking and sticking while adjusting and correcting the steering wheel to keep the vehicle in the proper lane. The contact later received notification of NHTSA Campaign Number: 23V704000 (Steering) and the vehicle was taken to the local dealer. After inspecting the vehicle, the recall was completed with no repairs performed. The contact stated that the failure persisted. The manufacturer was not yet contacted. The failure mileage was 20,000.
While driving at highway speeds the steering wheel becomes what feels like locked and becomes very stiff. Almost as if the power steering is no longer working. This in turn causes me to have to forcefully steer the steering-wheel sometimes over correcting.
My car has about 3k miles it started to make a Crack noise while backing up and pressing the brakes on the right front wheel took it to the dealer and they checked but didn't fix it it appears to be normal on this cars wich I don't believe it sound like if something is backing also now is doing it while I pull forward sometimes I hope there is more people experiencing this issue
The contact owns a 2023 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel failed to respond properly while turning. The contact stated that the steering wheel was stiff and difficult to turn while maneuvering the vehicle. The vehicle was taken to the dealer to be diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,400.
Steering wheel seems to “stick” in a certain direction at highway speeds. Additional force is needed to correct the steering.
UNKNOWN. Steering wheel problem on a left turn after a stop sign that veered offroad into a culvert crash.
•Problems occurring with steering. Even when assisted living keeping is off, the steering will try to throw me out of the lane where i have to constantly have a good grip to try stopping it from swerving the vehicle I tend to notice it more on highways especially in areas where the black line is on the road from lanes shifting over due to construction. •I believe it can be a huge safety risk that can cause an accident if someone isn’t fully attentive to the problem and not holding the steering wheel hard enough. •no warning lights or messages regarding parts affected by the problem. • The problem has not been reported , inspected, nor confirmed by the dealer and/or other parties. •I noticed the problem start around or before 1000 miles (my first month having the car)
My brand new 2023 Honda Civic Touring with 3100 miles on it has begun developing a steering issue. When driving at speeds of 40MPH or higher, when my steering wheel is dead center, the force required to move it left or right has become noticeable that I really have to use force to get it to adjust. It's almost like it's locked or sticky. This is a frequent occurrence when trying to maintain lane centering or making small adjustments during small twists and turns on the roads. At first I thought my lane keep assist was malfunctioning, as the sensation of the system correcting for you is similar, but even when lane keep assist is off, this problem still occurs. Concerned about safety, maneuverability during unexpected situations... it's also really bothersome and distracting, you're constantly having to force the wheel to move to stay in lane. Will be taking it to dealer for an assessment, however this does not appear be an isolated issue and searching google yields very similar results to my experience. Should be investigated and remedied.
Reported tire loses pressure. Possible danger. Checked regularly. Tire checked by Goodyear dealer, no leak found. Tire DOES lose pressure. Other 3 tires appear uneffected.
The contact owns a 2023 Honda Civic. The contact stated while driving approximately 30 MPH, and at various speeds, while turning the steering wheels, the steering wheel failed to return to center, and the contact needed to manually turn the steering wheel back to center. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the electric power steering assist was failing and there was no fix available. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000.
Periodically when traveling at 30 MPH and higher, the steering becomes difficult to make adjustments when going straight or negotiating curves. There’s a sticky sensation which requires higher efforts to overcome. I’ve taken my car into the dealer on two occasions, but they were unable to replicate the problem. The problem is often but sporadic.
The steering system malfunctioned; It is available for inspection upon request After driving about 5 miles from work, I entered a freeway and accelerated to blend with the flow of traffic. Something was terribly wrong. The wheel became difficult to manage and would not steer properly. I increased my grip, I felt that I was losing control, constantly trying to reposition the car in the lane. I was not able to exit the freeway but got off the freeway when I found a side street that I knew. There were warning messages that I was going out of the lane. My safety or the safety of others was compromised. I never experienced anything like this. This is a new leased car and I have had it about 5 weeks.
The steering wheel is getting stuck in the original position while traveling over 45 mph, requiring a hard jerk to get it unstuck.
While driving on a highway/straightaway, after the vehicle is warmed up for 25-30 minutes, the steering wheel feels stuck while it’s straight up and down, and then skips/jumps/slips as slight adjustments are made to remain centered in the lane. I expect it to be smooth while making these small adjustments to stay centered in the lane. Sometimes you must force the adjustment to remain centered and the skip/jump/slip is more drastic. One time, I had to use more force than normal and almost over-corrected and crossed lanes. This has been happening with this vehicle for about 7 months now. Every time it's driven, this happens. Honda service says it's that lane departure feature and it's normal. I have even experienced this a couple of times while the vehicle is stopped—if you slightly adjust the steering wheel, the steering wheel feels like it is stuck and if you force the steering wheel it releases and skips/jumps/slips. This does not happen all the time.
My Honda Civic 11th generation hatchback sport touring is leaking water in the trunk when it rains where the spare tire is and multiple complaints of this happening on the Reddit forum and Facebook groups hundreds of people experiencing the same thing. Also this is a concern due to the water may interact with the electrical speaker located in the trunk
Took car to the dealer in June 2023 and complaint that Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. Car is not driving smooth. Paid dealership for a balancing. Took car back to dealer in July 2023 and service diagnostics reported racked steering problem, and this part was on BACK ORDER. Apparently the issue has been reported several times with by other customer. Currently the dealership is waiting for the part. This is a potential safety issue. I have requested a loaner car to avoid operating my car constantly, but of cause there where no loner vehicles available.
Pulling and catching often making me go right at higher speeds(Highway) Hard to keep carin lane and centered
While trying to make small adjustments to the wheel, such as while driving on the freeway, the steering wheel sticks and has to be moved more harshly to adjust. This causes the car to jerk and makes it very difficult to make steering adjustments.
Steering wheel has some resistance when trying to correct while driving. Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. My concerns were confirmed by a mechanic shop in my area who acknowledged the steering issues and also other family members. During the last time making periodic revision on my Civic I mentioned that and no action had been taken by Honda dealer. As more miles I drive the issue grava-te, making har to keep the vehicle in the lane as above described.
I believe this is related to investigation EA23003 [XXX] When driving at highway speeds, the steering seems to "stick" in position when the wheel has not moved for a short time. It seems to be more obvious on longer drives. This interferes with fine steering control like staying in lane and causes overcorrecting. I bought my car new and received it in January of 2023. I didn't start noticing it until maybe around May and it has been becoming more noticeable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At low speeds and high speeds highway the steering gets sticky it gets stuck you have to jerk it to the left or right very unsafe
Steering wheel sticks. Started right after I get to 5k miles When I’m driving straight if I turn the steering to right it sticks for a very short amount of time. But happens all the time either at lower speeds or high speed
5-24-2023 I was driving my vehicle on a clear unobstructed roadway when out of no where the collision brake mitigation system flashed on the dash and warned me to see dealer after this occurred I lost pressure and power to my brakes. After exiting my car I saw the front rotors where colored red and the right front passenger brakes where smoking
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the vehicle was steering to the right independently. The vehicle was taken to the local dealer, where it was determined that the vehicle needed an alignment. The vehicle was repaired, however, the failure reoccurred. The vehicle was then taken back to the local dealer, where the transmission fluid was flushed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V704000 (Steering) however, the recall repair was not performed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
The contact owns a 2023 Honda Civic. The contact stated while driving 50 MPH and exiting the highway, the steering wheel became firm. There was no warning light illuminated. The contact stated that the vehicle struck an unknown object, causing damages to the front and rear bumpers, and the front and rear passenger’s side doors. There were no injuries sustained. The contact was able to pull into a parking and had the vehicle towed to the dealer. The contact was unsure if the vehicle was diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,700.
I first received the brand new car with 25 miles on May 5th, 2023. I had it for about an hour and it completely shut down on me in the middle of the road so I took it back that same day and it took them over 2 weeks to give it back to me, I finally received yesterday once again and this morning it broke down on me once again in the middle of traffic and it was due to the same issue that was “supposedly fixed.” I have a 3 year old with me most of the times and if that were to happen in the interstate and the car completely breaks down like it always is, not only would it most likely cost my life but it would cause my 3 year old sisters as well. This car is not reliable at all and I would honestly prefer a different one.
Driver seat and the seat belt squeaking. Started at 3k miles. Usually at lower speeds, sometimes the seat belt is squeaking even just if I’m breathing. Makes me worry about the quality of the assembly of parts.
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
2023 HONDA CIVIC TOURING - DRIVER SIDE STEERING RACK MAKING A CLUNK AND RATTLING NOISE WHEN DRIVING LESS THAN 10 MILES AN HOUR, STEERING WHEEL MAKES CLICKING NOISE. SOUND REMINDS ME OF A VERY OLD RUSTY CAR THAT EVERY SCREW NEEDS TO BE REPLACE. WHEN DRIVING AT A STEADY 50-65 ON HIGHWAY STEERING WHEEL STICKS CAUSING DRIVER TO MAKE FORCEFUL DANGEROUS SEVERE PULLS TO GET OUT OF STUCK POSITION. TODAY 4/24/23, I ALMOST HAD AN ACCIDENT DUE TO THE STICKY STEERING WHEEL. THIS IS MY SECOND HONDA CIVIC THAT SUFFERS FROM THIS DEFECT. PRIOR 2022 HONDA CIVIC SPORT HAD TO SPEND 1 MONTH AT THE DEALER AND STEERING RACK STRUTS HAD TO BE REPLACE. THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE EVALUATED TO PREVENT ANY FURTHER INCIDENTS.
Notice a small crack on the led temperature display and it kept growing on its own and now starting to peel. Car is only 5 months old.
The contact owns a 2023 Honda Civic. The contact stated that there was a lot of play in the steering wheel while driving. The vehicle was taken to the dealer, and the VIN was included in NHTSA Campaign Number: 23V704000 (Steering). During the visit, it was determined that the steering rack did not need to be replaced. The recall was marked closed and the contact noticed that there was still a lot of play in the steering rack. The vehicle was returned to the dealer to be diagnosed, and it was determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired because the VIN was no longer under recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 800.
Driver information interface (a-type) functions erratically and in a highly distracting manner. Vehicle has very low mileage-275.
Steering at speeds of 30 mph and higher seem to stick in position and is harder than normal to turn wheel
I have noticed this issue sporadically when traveling at speeds usually below 50 mph. I've mostly only noticed this when traveling straight. Sometimes it will occur in small turns though. When the steering wheel is in the same position for some time (usually when traveling straight) and small corrections are needed to stay centered in the lane, I notice the steering wheel itself have a "sticking" type feeling. It requires more than a normal amount of force to get it out of this "sticking" feeling and resume normal control of my steering wheel. This is concerning because it affects driving safely. For being such a new car it is unacceptable.
I was driving on the freeway my car alerted me to hit the break as there was someone in front of me breaked. I hit my break and my airbags went off. There was no damage to the car in front of me at all that it felt unnecessary for an air bag to go off. my windshield cracked and airbags under my feet and front went off.
The car wouldn’t turn then it went past the lane into the wall at 60 all pass airbags deployed
Steering feels weird and has over corrected. Sometimes sticky and wandering. Car has 25 miles on it. Odd steering feedback . I am very concerned about the safety of a car I just paid 60K for.
The lane keeping assistant is glitchy. When driving with lane keeping assistant turned on if I pass a turning lane the car tends to want to veer of into the turning lane. The biggest problem is that it takes a really firm tug on the wheel to actually stay in the correct lane and has caused me to over correct a few times veering slightly into the opposite lane. This has happened multiple times.
The week of February 26, 2023 I was sitting at the traffic light and when I went to press the gas the car wouldn't move and it shut off. So it appears that the auto start stop did not re-engage. I had to put on my blinkers so that traffic could go around me. I pressed some buttons and it finally started up after a minute or so. Pretty alarming considering that I only had the car for 2 months and it's a brand new 2023. Also, on 3/6 I went to start my car and it wouldn't start. It asked me to place my key fob on the start stop button. Then the car started. I took it to the dealer and they can't find anything wrong and that's even more scarier. Also, the car seems to gas up when it's in park and I have my foot on the brake but no one can explain what's going on with my brand new car.
I was doing 28 mph with both hands on the steering wheel and was about to start declining down a hill, so I lightly touch the brakes. The car left the roadway. The steering wheel never turned. I hit a pile of rocks which launched me into the air landing on a 500 pound boulder which totaled my vehicle. There was only 561 miles on the car and as a result my insurance tripled. I know suffer from PTSD because I no longer trust any vehicle! I also had a very sore neck for weeks following the landing. I reported to the insurance company which was Progressive that there is definitely a defect within the car. I even reported it to the regional office as well. Nobody seems to care! I am a good driver, and at the age of 51 I have not had any accidents. I have no doubt in my mind that the 2023, Honda Civic has a major defect and many lives are at risk!
The contact owns a 2023 Honda Civic. The contact stated while driving at various speeds, the steering wheel became difficult to operate. The contact stated that excessive force was needed to turn the steering wheel. The contact stated that the failure was intermittent. The contact stated that whenever the driver’s aid system was activated, the failure was more persistent. Additionally, the failure also occurred while exceeding 60 MPH. There were no warning lights illuminated. The vehicle had been taken to the dealer who was unable identify the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.
While driving at about 60 mi/hr my car veered suddenly to the right and the power steering seemed to not work. The steering required vigorous correcting to maintain vehicle control.This continued for several minutes and it felt like the power steering was not working.when I finally stopped the car in a parking area I got out and checked the tires. Originally It had felt like one of my tires going flat. I turned off the engine and when my tire were checked they were fine.This happened on 1/25/23. When I restarted my car it ran normally after that. On 1/27/23 I took my car for inspection to a dealership for inspection. They could not identify any problem and my car was ok since 1/25.Nothing was fixed but I stressed that they begin recording my initial and any future complaints.
Steering feels stuck at higher speeds highways speeds 60+ Is making it dangerous to drive the vehicle
My vehicle's electronic steering system sticks while driving. I am unable to maintain control of the vehicle while driving.
While driving in a straight line or in turns where the steering wheel stays in the same position for more than a few seconds; the steering wheel sticks at times. As mentioned previously, it happens when I don't make corrections for a few seconds. It is a slight stick but is noticeable. It requires a more than normal/reasonable amount of pressure to make the steering wheel unstuck. This has led to some over-corrections. The problem seems happens at various speeds but I find more noticeable between 40 to 70 MPH. Lane Keep Assist is turned OFF.
Honda brake hold system signals as ‘HOLD’ but car continues to roll, and then abruptly stops later than intended. This can cause an accident with pedestrians or other cars and injure passengers from the abrupt movement of the system that is not supposed to move.
Data synced from NHTSA on May 4, 2026