2002 Honda CR-V Complaint Log

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS ATTEMPTING TO START THE VEHICLE WHEN HE NOTICED THAT THE DRIVER'S SIDE DOOR BUTTONS WERE MELTED AND ALL FOUR WINDOWS FAILED TO OPEN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

2002 HONDA CRV. CONSUMER WRITES IN REGARDS PASSENGER FRONT AIR BAG RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER WASN'T WILLING TO PICK UP THE VEHICLE, OR EVEN SUPPLY MONEY FOR GAS, TIME AND MILEAGE.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V132000 (AIR BAGS). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE DRIVER'S SEAT ROCKS BACK AND FORTH DURING NORMAL DRIVING WHEN STOPPING OR STARTING. ADDITIONALLY, I FOUND A SCREW LOOSEN UNDER THE SEAT AREA. *TR

WHAT HAS HAPPENED IS THAT A SAFETY RECALL HAS BEEN ORDERED FOR MY CAR'S PASSENGER SIDE AIRBAG AND SAFERCAR HAS NOT POSTED IT HERE! *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000. *TR

THE AC COMPRESSOR KNOCKS AS IF IT WANT TO COME OFF THE ENGINE. THIS HAPPENS WHILE DRIVING CAUSING TO JERK THE CAR FORWARD WHEN IT KICKS IN, THEN STOPS AND KICKS IN AGAIN SHORTLY THERE AFTER. THE CAR ALMOST STALLED OUT JUST BECAUSE OF THIS. THE ENGINE WORKS HARD AT KEEPING THE COMPRESSOR FROM SHUTTING THE CAR DOWN. ONE OF THESE DAYS IT WILL COME OF THE ENGINE. *TR

LOW BEAM HEADLIGHTS INOPERATIVE. THERE IS A SAFETY RECALL IN PLACE DUE TO A KNOWN WIRING ISSUE. HOWEVER, CAUSE OF FAILURE IS CONCURRENT BURNOUT OF LOW BEAM FILAMENTS IN BOTH BULBS. THIS IS HIGHLY UNLIKELY UNLESS THERE IS A VOLTAGE SURGE OF SOME SORT. UNKNOWN WHETHER THIS IS RELATED TO THE WIRING RECALL, AS THE DESCRIBED FAILURE MODE IN THE CURRENT RECALL CAMPAIGN WOULD RENDER THE CIRCUIT OPEN AND NOT SUBJECT FILAMENTS TO OVERVOLTAGE. POSSIBILITY OF A SECOND CAUSE OF HEADLIGHT FAILURE IN THIS MODEL. *TR

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE HEADLIGHT SWITCH PLUG AREA WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 191,000.

DOOR LOCK DOES NOT WORK WITH THE REMOTE OR MANUAL KEY. DOOR LOCKS SPORADICALLY MOVE UP AND DOWN WITH OUT TOUCHING DOOR LOCK SWITCHES. I SPENT $300.00 ON GENUINE HONDA PARTS AND HAD MY MECHANIC INSTALL A NEW ACTUATOR AND LOCK MECHANISM, AND THE PROBLEM IS EXACTLY THE SAME. I WANT TO TAKE THE CAR TO HONDA AND ASK FOR A TOTAL REIMBURSEMENT AND A FINAL REPAIR. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS PARTICULAR PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS ABOUT THE KEY LOCKS ON THESE MODELS. A LOCAL TELEVISION STATION ( WITH A PROBLEM SOLVING SEGMENT RECENTLY COVERED THIS PROBLEM.) CAN YOU PLEASE HELP ME IN ANY WAY? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012

I WAS WONDERING MY 2002 HONDA CRV ISN'T UP FOR A RECALL FOR THE POWER MASTER WINDOW SWITCH LIKE THE OTHER 2002 HONDA CRVS? WHILE I WAS DRIVING I SMELLED SOMETHING BURNING AND IT WAS COMING FROM THE WINDOW SWITCH AND AFTER LOOKING UP THE RECALLS I FOUND OUT MY CAR COULD SET ON FIRE WITHOUT IT EVEN BEING ON! BUT WHEN I TYPE IN MY VIN THAT SPECIFIC RECALL DOESN'T COME UP BUT YET IT IS THE SAME MALFUNCTION AND IT IS OBVIOUSLY DANGEROUS AND I HAVE BEEN DRIVING WITHOUT BEING ABLE TO ROLL DOWN ANY WINDOWS FOR GOING ON NEARLY FOUR YEARS NOW IT IS RIDICULOUS. I HAD TO UNPLUG THE WINDOW SWITCH HARNESS FOR FEAR OF FIRE AND MY LIFE

REPLACED MY AC COMPRESSOR FOR THE SECOND TIME IN LESS THEN TWO YEARS. *TR

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AS SHE OPENED THE DRIVER SIDE WINDOW, THERE WAS SMOKE COMING FROM THE BOTTOM OF THE DOOR. THE FIRE DEPARTMENT WAS NOTIFIED WHO DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MASTER WINDOW SWITCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 180,592.

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO TWO RECALLS AND NO PARTS BEING AVAILABLE. *TGW DOCUMENT WAS WRITTEN IN SPANISH.

I RESPONDED TO A RECALL NOTICE FOR THE AIRBAG INFLATOR. I HAD NOTICED, IMMEDIATELY THEREAFTER, THAT MY HORN AND CRUISE CONTROL IS INOPERABLE. I CONTACTED SERVICE ADVISOR WHO ASKED TO BRING THE CAR BACK IN. SHE AGREED THAT THE MECHANISM FOR THESE INOPERABLE PARTS IS IN "CLOSE PROXIMITY TO THE AIR BAG INSPECTION AREAS", FOR THE RECALL. HOWEVER, THEY CLAIM THEY "... ARE NOT LIABLE FOR THE CABLE REEL" AND WILL CHARGE TO HAVE IT FIXED. AND JUST YESTERDAY, IN THE PROCESS OF GETTING MY WINDOW FIXED, THE SAME DEALERSHIP LEFT OUT THE MOISTURE SHIELD AND DISABLED MY DOOR LOCKS WHICH ARE SUPERFICIAL ISSUES THAT THEY SOMEWHAT RESOLVED. HOWEVER, I STILL DO NOT HAVE A WORKING HORN OR CRUISE CONTROL BECAUSE THESE WERE CONSEQUENTIALLY DAMAGED AFTER INNOCENTLY RESPONDING TO AN AIRBAG RECALL INSPECTION. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO MANUALLY LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR LOCK ACTUATOR AND THE DRIVER AND PASSENGER SIDE DOOR CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I STARTED HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCK ACTUATOR. THE REMOTE KEY FOB QUIT WORKING AND THE KEY WOULD GET STUCK WHILE TRYING TO OPEN IT MANUALLY. I NOTIFIED GARCIA HONDA ON 06/06/12 AND THEY GAVE ME AN ESTIMATE OF $210.00 PLUS TAX. ON 07/10/12 I HAD IT REPAIRED AT ANOTHER SHOP FOR $159.00 PLUS TAX. I KEPT HAVING PROBLEMS AND HAD IT REPAIRED AGAIN ON 07/26/13 FOR $187.50 PLUS TAX. I RECENTLY READ THAT THERE IS A CLASS ACTION SUIT FOR THIS PROBLEM BECAUSE HONDA KNEW ABOUT THE PROBLEM AND NEVER ADMITTED IT OR NOTIFIED THE OWNERS. ALSO I NOTICED THAT I WAS NEVER NOTIFIED OF 5 OF THE RECALLS FOR MY VEHICLE: 1. SEAT BELT PRETENSIONER 11/26/01 - THIS WAS BEFORE I BOUGHT IT, SO I'M NOT SURE IF IT WAS TAKEN CARE OF. 2. FRONT SEAT ANCHORAGE 09/17/02 - I BOUGHT IT ON 10/24/03 AND HAVE ALWAYS HAD PROBLEMS WITH THE DRIVER'S SEAT ROCKING BACK AND FORTH. IT FEELS WOBBLY AND NOT SECURE. 3. METAL PARTICLES IN IGNITION 10/27/03 - I HAD JUST BOUGHT MY CAR 3 DAYS BEFORE AND NEVER RECEIVED A RECALL FOR THIS PROBLEM. 4. CURVED TEMPERED GLASS 12/11/07 - NEVER RECEIVED THIS RECALL EITHER. 5. DRIVER POWER WINDOW SWITCH 10/5/12 - I REMEMBER HAVING PROBLEMS WITH MY WINDOW AT SOME POINT BUT I CAN'T REMEMBER WHEN. I NEVER RECEIVED THIS RECALL EITHER. ON 09/27/04 I WAS ON THE HIGHWAY DOING 80MPH AND THE GAS PEDAL DISENGAGED AND I HAD NO CONTROL OF THE ACCELERATION OF THE VEHICLE. I WAITED UNTIL I SAW A REST AREA AND PULLED OVER. MY BOYFRIEND AND SON FIXED A CABLE AND WE WERE ABLE TO GET HOME. DEALER SAID IT WASN'T RELATED TO THE SHIFT CABLE RECALL. I ALSO RECEIVED A RECALL FOR THE DRIVER'S SIDE AIR-BAG IN MAY 2011, HAD IT CHECKED ON 7/21/11 AND THEY SAID NO REPLACEMENT WAS NEEDED. APPARENTLY THEY LIED!! I HAVE BEEN DRIVING AROUND FOR 4 YEARS WITH SEVERAL SAFETY HAZARDS. I AM VERY UPSET AND FRUSTRATED AND WOULD LIKE HELP WITH MY COMPLAINTS. THANKS. *TR

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO RECALL RESOLUTION RECALL 12V-136000.*TGW THE CONSUMER STATED BOTH HEADLAMPS FAILED AT THE SAME TIME. THE CONSUMER STATED AT THE TIME, NO RECALL HAD BEEN ISSUED. SHE PURCHASED AND REPLACED THE SWITCH WHICH FIXED THE PROBLEM. ONCE A RECALL WAS ISSUED, HONDA REIMBURSED HER FOR THE DEFECTIVE SWITCH, BUT NOT THE HEADLAMP BULBS. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE BULBS, BECAUSE THE DEALER SUGGESTED THE REPLACEMENT, EVEN THOUGH IT DID NOT SOLVE THE PROBLEM. *JB

LEFT REAR TIRE BLEW OUT ON HIGHWAY AT 70MPH, DRIVER LOST CONTROL OF VEHICLE AND IT FLIPPED AND ROLLED MULTIPLE TIMES. PASSENGER AIR BAG DEPLOYED (NO PASSENGER IN VEHICLE) BUT DRIVER AIR BAG FAILED TO DEPLOY. DRIVER HAD BROKEN BONES, CUTS AND ABRASIONS. DEPLOYMENT OF DRIVER AIR BAG WOULD LIKELY HAVE REDUCED INJURIES TO DRIVER. *TR

LEFT REAR TIRE WITH APPROX 45,000 MILES ON IT BLEW AT 70MPH ON OPEN HIGHWAY, RESULTING IN LOSS OF CONTROL OF VEHICLE, ROLLOVER, DRIVER INJURED. *TR

ON JUNE 25, 2012, STARTED ENGINE AND LOWERED DRIVER-SIDE POWER WINDOW. NOTICED SMOKE RISING FROM THE DRIVER-SIDE POWER WINDOW SWITCH. CONTACTED LOCAL HONDA DEALERSHIP WITHIN 20 MINUTES. DID *NOT* RECEIVE A RECALL NOTICE (NHTSA CAMPAIGN NUMBER: 12V-486) FROM HONDA MOTORS (HONDA CAMPAIGN RECALL NUMBER: S61) SINCE THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001 (I.E., VEHICLE WAS MANUFACTURED BEFORE THE FEBRUARY 19, 2002, THROUGH JULY 28, 2006 RECALL DATES). *TR

THE DRIVER'S SIDE DOOR ACTUATOR FAILED. I HAVE TO OPEN THE DRIVER'S DOOR WITH A KEY AND THE REMOTE DOESN'T WORK ON THE DRIVER'S SIDE. THE OTHER DOORS LOCK WITH THE REMOTE BUT ONLY AFTER THE DRIVER'S SIDE DOOR IS LOCKED BY KEY. THIS HAS ALSO AFFECTED THE INTERIOR LIGHTS WHICH DON'T LIGHT WHEN THE DOOR IS OPEN. *TR

WHILE PULLING INTO TRAFFIC FROM A STATE HIGHWAY ONTO AN INTERSTATE THE ACCELERATOR STUCK WIDE OPEN. BEFORE I COULD ASSESS THE PROBLEM MY SPEED HAD REACHED 80 MPH. USING THE BRAKES DID NOTHING. I WAS ONLY ABLE TO GAIN CONTROL AND SLOW THE VEHICLE DOWN BY TAPPING ON THE ACCELERATOR PEDAL SEVERAL TIMES. IN RESEARCHING CR-V'S I FOUND THAT THE PROBABLE CAUSE IS A BROKEN CRUISE CONTROL CABLE. NOTE: THIS HAS OCCURRED 3 ADDITIONAL TIMES. NOTE: THE CRUISE CONTROL WAS NOT ACTIVATED WHILE THIS PROBLEM OCCURRED. *TR

ON MAY 5, 2012, THE WINDOW CONTROL PANEL ON THE DRIVER SIDE OF MY 2002 CRV SPARKED IN FLAME AND EMITTED SMOKE AND FUME THAT SMELLED LIKE BURNT PLASTIC AND TOXIC CHEMICALS. I HAD TO PULL OVER ON THE FREEWAY BECAUSE THE FUME STUNK UP THE INTERIOR OF THE CAR. MY HUSBAND AND DAUGHTER IN THE BACK PASSENGER SEATS WERE TERRIFIED BY THE INCIDENT. I OBSERVED THE FLAME BURNT THE PLASTIC OF THE CONTROL PANEL AND I WAS UNABLE TO USE THE AUTOMATIC BUTTONS TO OPEN/CLOSE THE WINDOWS. I BELIEVE THIS IS THE SECOND TIME MY CRV EXPERIENCED THIS PROBLEM WITH THE WINDOW CONTROL PANEL. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE HEADLIGHT LENSES WAS DEFECTIVE. THE LENSES WERE FOGGY AND THEY DID NOT PRODUCE PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LENSES COULD BE SAND CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE HEADLIGHT LENS WAS NOT REPAIRED. THE FAILURE MILEAGEWAS 90,000 AND THE CURRENT MILEAGE WAS 117,408. UPDATED 06/29/12 *BF UPDATED 07/09/12

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW-BEAM EXTERNAL HEADLIGHTS WERE INOPERATIVE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 191,848.

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AFTER ENTERING A RESIDENTIAL GARAGE, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH WAS DEFECTIVE AND THE CONNECTORS WERE FOUND TO BE CORRODED. AS A RESULT, BOTH COMPONENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 158,000. UPDATED 04/10/12*LJ

THE LOW BEAM HEADLIGHTS STOPPED WORKING. I FOUND THE HEADLIGHT CONNECTOR SHORTED AT THE HEADLIGHT SWITCH...UPDATED 03/21/12 *BF *TR

BOTH LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. THE HIGH BEAMS STILL WORK. I HAVE CHECKED THE HEADLIGHT BULBS AND THE FUSES FOR THE HEADLIGHTS AS ALL APPEAR NORMAL. I HAVE ALSO MADE SURE THAT THE CONNECTORS FOR THE HEADLIGHTS WERE FREE OF ANY TYPE OF MATERIAL THAT WOULD HINDER CONNECTION. *KB

UPON LEAVING MY HOUSE LAST EVENING, I NOTICED THAT BOTH OF MY LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. I CAME BACK HOME AND INITIALLY CHECKED THE FUSES FOR BOTH HEADLIGHTS, FINDING THAT BOTH FUSES WERE IN WORKING ORDER. I THEN REMOVED EACH HEADLIGHT BULB FROM THE CASING TO SEE IF THEY HAD BURNED OUT. BOTH BULBS APPEAR TO BE PERFECTLY FINE WITH THE COIL INSIDE THE BULB BEING UNDAMAGED. I THEN CHECK THE HEADLIGHT CONNECTORS AND MADE SURE THAT EACH WAS FREE OF ANY MATERIAL THAT MAY INTERRUPT CONNECTION. I CALLED MY LOCAL HONDA DEALERSHIP THIS MORNING AND THE SERVICE MANAGER SAID IT SOUNDED LIKE A BAD HEADLIGHT SWITCH, WHICH I AM NOW GOING TO HAVE TO PAY $163.00 TO REPLACE. I WILL KEEP THE FAULTY SWITCH SO THAT IF THE NHTSA WOULD LIKE TO INVESTIGATE I WOULD BE MORE THAN HAPPY TO SEND IF IT LEADS TO A VEHICLE RECALL FOR THIS PARTICULAR EQUIPMENT FAILURE. *KB

MY 35 YEAR OLD DAUGHTER WAS IN A SINGLE AUTO ACCIDENT IN HER 2002 HONDA CRV ON JAN. 6 IN WYTHEVILLE, VA RETURNING FROM KNOXVILLE, TN TO FREDERICK, MD. SHE BLACKED OUT AND HER CAR RAN OFF THE ROAD, IMPACTED A MILE MARKER SIGN, STRUCK AN EMBANKMENT AND HER CAR OVERTURNED FOUR TIMES. HER CAR WAS TOTALED BUT NEITHER THE FRONT, NOR SIDE AIRBAGS DEPLOYED. THE AIRBAGS WERE CHECKED AS PART OF THE AIRBAG INFLATOR RECALL ON JULY 27, 2011 AT A HONDA DEALER IN KNOXVILLE, TN. SHE MIRACULOUSLY SURVIVED THE ACCIDENT BUT HAD A CONCUSSION AND A SEVERE LACERATION TO HER LEFT EAR. SHE WAS UNCONSCIOUS WHEN THE RESCUE TEAM ARRIVED AND WAS AIRLIFTED TO ROANOKE FOR MEDICAL CARE. SINCE THE ACCIDENT SHE HAS BEEN SUFFERING FROM POST CONCUSSIVE SYNDROME (CONSTANT HEADACHES, MEMORY LOSS, INSOMNIA, DIFFICULTY CONCENTRATING). ACCORDING TO A TRUCKER WHO SAW THE ACCIDENT SHE NEVER HIT HER BRAKES AND WAS TRAVELING AT 70 MPH. SHE NEVER RECEIVED ANY NOTICE FROM HONDA AND WAS ONLY MADE AWARE OF THE RECALL WHEN TAKING HER CAR IN FOR OTHER MAINTENANCE. WHILE HER INJURIES WERE NOT FATAL, NOR DID SHE HAVE ANY BROKEN BONES, SHE DID SUFFER A CONCUSSION AND HAS HAD HEADACHES FOR THREE MONTHS. PERHAPS SHE WOULD NOT HAVE SUFFERED THE HEAD INJURY HAD HER AIRBAGS FUNCTIONED PROPERLY. WE HAVE PICTURES OF HER CAR WHICH CAN BE PROVIDED.

I HAVE BEEN HAVING TROUBLE WITH MY LOW BEAM HEAD LIGHTING SYSTEM THIS MORNING I HAVE NO LOW BEAM LIGHTS AT ALL. IN REVIEWING HONDA FORUMS THERE IS A LOT OF PROBLEMS WITH THE LOW BEAM LIGHTS AND HONDA HAS RECALLED THE CIVIC'S FOR THIS PROBLEM. I TOOK MY VEHICLE TO DARLING'S HONDA AND THE DIAGNOSIS IS THE SWITCH AND CONNECTOR IN THE STEERING COLUMN HAS MELTED AND THIS IS THE SAME SYSTEM THAT IS USED IN THE CIVIC BUT THE CR-V'S WERE NOT RECALLED AND THERE IS NO PLAN ON HAVING THAT DONE. MY ONLY RECOURSE IS TO PAY OUT OF POCKET FOR HONDA'S MISTAKE. I WOULD LIKE TO HAVE HONDA REIMBURSE ME FOR MY EXPENSE BUT DARLING'S IS NOT AT LIBERTY TO DO THAT I USE MY CR-V TO DELIVER NEWSPAPERS AT 1 AM AND NEED TO REPLACE THIS ON MY OWN. *TR

LOW BEAMS QUIT WORKING. HIGH BEAMS CONTINUE TO WORK. BY SEARCHING ONLINE SEEMS LIKE QUITE A PROBLEM WITH THE 2002 MODEL. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE CONTROL MODULE FAILED WHILE TRYING TO OPERATE THE WINDOWS. THE CONTACT ALSO STATED THAT THE DOOR BECAME HOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

BOTH LOW BEAM HEADLIGHTS WOULD NOT TURN ON TONIGHT WHEN I GOT INTO THE CAR TO DRIVE HOME FROM WORK AFTER DARK. FOG LIGHTS ALSO WILL NOT TURN ON. HIGH BEAM HEADLIGHTS WORK. NO BLOWN FUSES. SLIGHT BURNING SMELL IN PASSENGER COMPARTMENT. BOTH LOW BEAM HEADLIGHTS AND BOTH FOG LIGHTS WORKED YESTERDAY. HAVE NOT HAD THIS PROBLEM CHECKED BY DEALER OR MECHANIC YET. LEFT HEADLIGHT WAS REPLACED TWO MONTHS AGO, RIGHT HEADLIGHT WAS REPLACED ONE MONTH AGO, BOTH BY LOCAL HONDA DEALER. I BOUGHT THIS HONDA CR-V EX NEW IN 2002 AND HAVE NEVER HAD THIS PROBLEM BEFORE. I HAD THE HONDA DEALER ADD FOG LIGHTS TO THIS CR-V IN 2004. REALLY WAS SURPRISED TO FIND THAT BOTH LOW BEAMS AND BOTH FOG LIGHTS FAILED AT THE SAME TIME. UPDATED 02/24/12 *TR

LOW BEAM ON PASSENGER SIDE HEADLIGHT BROWNED OUT TO ALMOST NO LIGHT. IT HAS TAKEN SEVERAL LIGHT BULBS OVER PAST FEW YEARS. UPON MY INSPECTION, FOUND HARNESS PLUG FOR LIGHT BULB WAS CHARRED AND DAMAGED. *TR

BOTH LOW BEAM HEAD LIGHTS WENT OFF INTERMITTENTLY . AND RETURNED ON WITHIN A SHORT TIME LATER .THIS CONTINUED OVER A DOZEN TIMES ON EACH OF TWO OCCASIONS.

MY DAUGHTER WAS INVOLVED IN A ONE VEHICLE COLLISION. THE VEHICLE LEFT THE ROADWAY AND STRUCK A CULVERT HEAD ON. THE VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE, BUT NEITHER THE DRIVER OR THE PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS ALSO SOME DAMAGE TO THE SIDE OF THE VEHICLE AND THE SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE'S ACTUAL SPEED IS UNKNOWN TO THIS WRITER, AN ESTIMATE HAS BEEN PROVIDED ABOVE. *KB

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL REGARDING THE DRIVER SIDE AIRBAG. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE INFLATOR DID NOT NEED TO BE REPLACED. LATER WHILE DRIVING 35 MPH ON A MOUNTAINOUS ROAD, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A TREE AND THEN ROLLED OVER TWICE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES TO THE NECK AND BACK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000.

WHILE DRIVING MY LOW BEAM HEAD LIGHTS WENT OUT AND I COULD SMELL SOMETHING BURNING I IMMEDIATELY PULLED OFF ON THE SHOULDER OF THE HIGHWAY AT 1:30 AM. THE BURNING SMELL WAS COMING FROM AROUND MY STEERING COLUMN. I CHECKED MY HIGH BEAM HEAD LIGHTS AND THEY WORKED SO THAT IS HOW I GOT HOME. MY HUSBAND GOT ON LINE AND CHECKED FOR ANY RECALLS AND FOUND NON JUST COMPLAINTS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. MY HUSBAND CHECKED WHERE THE BURNT SMELL WAS COMING FROM AND FOUND THE ISSUE AND CALLED THE DEALER SHIP AND THEY SAID THAT WE HAD TO PAY FOR IT AND GAVE US A CRAZY AMOUNT TO FIX IT. MY HUSBAND AS HANDY AS HE IS DID A TEMPORARY FIX ON IT. I HOPE HONDA FIXES THIS ISSUE BEFORE SOMEONE GETS KILLED OR HURT. *TR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE CONNECTOR FOR THE HEADLIGHTS HAD BURNED OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 114,000.

DETECTED A BURNING SMELL, SIMILAR TO AN ELECTRICAL SMELL LIKE SOMETHING MELTED. I DID HAVE THE HEADLIGHTS ON, BUT IT WAS BRIGHT ENOUGH IN THE MORNING THAT I COULDN'T TELL THAT THEY HAD FAILED. I STOPPED IMMEDIATELY AND LOOKED AROUND THE CABIN, ETC. FOR SMOKE. I DIDN'T SEE ANYTHING, BUT I TURNED AROUND AND DROVE DIRECTLY TO THE DEALER. THE DEALER DID DIAGNOSTIC TESTS, ETC AND COULDN'T FIGURE OUT THE SOURCE OF THE BURNING SMELL OTHER THAN IT WASN'T COMING FROM THE VENTS. I GUESS HE DIDN'T CHECK THE HEADLIGHTS. I AM NOT PLEASED. AFTER LEAVING THE DEALER DURING THE DAYLIGHT HOURS, I LATER DETECTED ON THE EVENING OF FRIDAY, OCT 28, THAT THE HEADLIGHTS WERE NOT WORKING. I RECENTLY WITHIN TWO WEEKS AGO HAD REPLACED ONE OF THE FRONT HEADLIGHT BULBS THAT HAD BURNT OUT, SO I FIGURED THAT COULDN'T BE THE PROBLEM. I EVENTUALLY CHECKED THE FUSES AND THEY LOOKED FINE. I SWAPPED THEM OUT FOR REPLACEMENT FUSES, BUT IT DIDN'T MAKE A DIFFERENCE. I WENT ONLINE AND SAW FROM ONLINE DISCUSSIONS THAT THERE IS A HEADLIGHT SWITCH ISSUE THAT THE NHTSA IS INVESTIGATING AT THIS TIME. THE ISSUE WITH MY 2002 HONDA CRV AND IT'S LOW BEAM HEADLIGHTS SURELY SEEMS TO BE PART OF THE PROBLEM THAT'S BEING INVESTIGATED. I PLAN TO CONTACT THE DEALER ON MONDAY MORNING (OCT 31) TO GET MY ISSUE LOOKED AT, AGAIN. BUT, IT WON'T BE DURING THE NIGHTTIME HOURS OR WHEN IT'S PRECIPITATING, SINCE IT'S ILLEGAL TO DRIVE WITHOUT MY LOW BEAMS ON DURING THOSE TIMES. UPDATED 11/17/11 *BF ACCORDING TO THE SERVICE INVOICE, THE HEADLIGHT SWITCH HAD AN ELECTRICAL FAILURE. UPDATED 11/30/11 *TR

SINCE I BOUGHT CRV (USED), IN SEPTEMBER 2011, MY GAS GAUGE HAS BEEN INACCURATE. *TR

THE LOW BEAMS STOPPED WORKING WHILE DRIVING AND THE PLASTIC WIRE HARNESS CONNECTOR THAT PLUGS INTO THE HEADLIGHT SWITCH STARTED SMOKING AND BURNED UP. THE HEADLIGHT SWITCH I CAN GET THROUGH HONDA BUT I CAN'T FIND THE PLASTIC WIRING HARNESS CONNECTOR. IT IS NOT SAFE WHEN YOUR LOW BEAMS BOTH GO OUT WHEN DRIVING CAUSE THE WIRE FOR THE LOW BEAMS BURNS UP IN THE CONNECTOR FOR NO REASON. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR

BOTH HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE DRIVING. HIGH BEAMS STILL WORK. LOW BEAMS WORK AGAIN AFTER BEING OUT FOR ABOUT 5-10 MINUTES. IT TENDS TO HAPPEN AFTER HEADLIGHTS HAVE BEEN ON FOR ROUGHLY AN HOUR OF DRIVING. A DAMAGED CONNECTOR WAS FOUND IN THE STEERING COLUMN. *KB UPDATED 06/04/12

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE CONTACT HAD NOT PREVIOUSLY EXPERIENCED A MALFUNCTION WITH THE AIR BAG; HOWEVER AFTER THE RECALL REPAIR WAS PERFORMED THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THE ENGINE WAS IN OPERATION UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SRS WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE INSUFFICIENT RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 106,642. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 11/18/11

BOTH LOW BEAM HEADLIGHTS JUST QUIT WORKING - I CHECKED THE BULBS AND THEY WERE IN WORKING ORDER. THERE WAS A BURNING RUBBER TYPE SMELL LEADING UP TO THE HEADLIGHTS NOT WORKING. THE HIGH BEAM LIGHTS DO WORK. *TR