NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE IN FRONT OF THE CONTACT'S VEHICLE SUDDENLY STOPPED, CAUSING THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, RIBS, STERNUM AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE FAILURE MILEAGE WAS 128,355... UPDATED 02/19/15 *BF UPDATED 02/20/15*JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V35100 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VENT CONTROLS FAILED, THE ELECTRICAL DOOR PANEL ON THE DRIVERS SIDE FAILED, AND THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOOS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE CONTACT WENT TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN POWER GOING INTO THE AC/COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE AND HAD SURPASSED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS CONTACTED BY MY LOCAL HONDA DEALERSHIP NOTIFYING ME OF A RECALL ON BOTH MY DRIVERS AND PASSENGERS SIDE AIRBAGS. THE HONDA DEALERSHIP SAID THAT THEY HAD THE AIRBAGS ON ORDER AND WOULD CONTACT ME WHEN THEY WERE IN. I HAVE BEEN CONTACTED BY HONDA A COUPLE OF TIMES SINCE THEM, ONLY TO HEAR THAT THEY DO NOT HAVE THE PARTS YET. I RECEIVED A LETTER TODAY, JULY 17, 2015 FROM THE AUTOMOBILE DIVISION OF HONDA STATING ONCE AGAIN THAT MY CAR'S AIRBAGS ARE BEING RECALLED. I WAS POINTED TO THIS PAGE DUE TO THE FACT THAT IT HAS BEEN OVER 6 MONTHS SINCE I WAS FIRST CONTACTED BY MY LOCAL DEALERSHIP AND THEY HAVE YET TO BE ABLE TO DELIVER THE SERVICE OF SERVICING MY AIRBAGS!
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HONDA ISSUED A RECALL IN 2014 BUT CONTACT ME ONLY IN JANUARY 2015 THAT THE DRIVER SIDE AIR BAG WHEN DEPLOYED WOULD PROPEL PARTS AND HARM DRIVER OR PASSENGER. WENT INTO DEALER ( AIRPORT MARINA HONDA IN LOS ANGELES ) TO HAVE RECALL PART REPLACED BUT THEY DO NOT HAVE PARTS. DEALER SAID PART IS ON BACKORDER. CONTACTED HONDA USA, THE MANUFACTURER AND THEY TRIED TO LOCATE PARTS IN THEIR OWN INVENTORY AND OTHER DEALERS IN THE AREA WITHIN 10 MILES, TO NO AVAIL. WHY IS THE COMPANY ISSUING RECALL AND NOT PREPARED TO HANDLE THE NEED. GOD FORBID IF EVER I OR ANYONE IN MY FAMILY GET INTO AN ACCIDENT, IT COULD BE FATAL. THIS IS A SAFETY ISSUE AND HONDA USA ACTS AS IF THIS IS NOT URGENT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE DRIVER SIDE AIR BAG INFLATOR WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DRIVERS FRONT AIRBAG RECALL NOTICES 14V-349 AND 14V-351. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB...UPDATED 07-30/15 *BF THE CONSUMER STATED THE DEALER COMPLETED THE RECALL. UPDATED 08/06/15*JB
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 9/17/2015 *JS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 5 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
I JUST DISCOVERED THAT THIS VEHICLE HAD A RECALL FOR THE MASTER SWITCH. I DELIVER MAIL WITH THIS VEHICLE. AS I WAS DRIVING FROM ONE MAILBOX TO ANOTHER THE SMELL OF SOMETHING MELTING WAS OVERWHELMING. THE WINDOW ON THE PASSENGER SIDE WAS NOT ROLLING UP ANYMORE AND I THEN REALIZED SOMETHING HAD GONE WRONG. AS I NEVER OWNED THIS VEHICLE DURING THIS RECALL I NEVER RECEIVED A NOTICE. I ENDED UP DISCOVERING WHAT WAS WRONG MYSELF AND REPLACING THE SWITCH. THIS VEHICLE NO LONGER HAD A WARRANTY. *TR
I WAS TRAVELING ON 91 NORTH, EXIT 14 IN WEST SPRINGFIELD, MA ON THE ROAD THAT LEAD TO THE MASS TURNPIKE. THERE WAS HEAVY TRAFFIC DUE TO IMPENDING SNOWSTORM THE NEXT DAY AND THANKSGIVING. A CAR IN THE LANE NEXT TO ME SLOWED AND PUT HIS RIGHT DIRECTIONAL ON. I SLOWED TO ALLOW HIM INTO MY LANE. HE THEN CHANGED HIS MIND, CANCELED HIS DIRECTIONAL AND PROCEEDED ON TOWARD RT. 5. FOR AN INSTANT, I GLANCED DOWN AT MY LAP AND WHEN I LOOKED UP THE ROW OF CARS IN FRONT OF ME CAME TO A COMPLETE STOP AND I CRASHED INTO THE CAR IN FRONT OF ME. THE PASSENGER AIR BAG WAS DEPLOYED BUT NOT THE DRIVER'S BAG. I HAD NO PASSENGERS IN MY CAR. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS HAD NOT BEEN ORDERED AND WAS UNCERTAIN WHEN THEY WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 12/29/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/20/15
MY HONDA CR-V HAS BEEN THE SUBJECT OF A RECALL DUE TO A PROBLEM IN THE AIRBAG INFLATORS (PASSENGER SIDE). I HAVE BEEN WAITING SINCE NOV FOR THE PARTS TO BE AVAILABLE. I RECENTLY GOT A SECOND NOTICE, BUT THERE ARE NOT PARTS. *TR
THE RIGHT FRONT LOWER CONTROL ARM BROKE DURING DRIVING. THE CAR BODY COLLAPSED ON THE FRONT RIGHT SIDE AND IT WAS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE TO SAFETY. THE 2006 HONDA CR-V WAS RECALLED FOR THE EXACT SAME ISSUE! PLEASE BE WARY, THERE IS A POSSIBLE MANUFACTURER DEFECT HERE. *TR
WHILE DRIVING THE RIGHT FRONT LOWER CONTROL ARM SUDDENLY BROKE. THE CAR BODY COLLAPSED ON THE RIGHT FRONT SIDE AND WAS ONLY MANEUVERED TO SAFETY WITH EXTREME DIFFICULTY. *TR
SHORTLY AFTER WE PURCHASED OUR HONDA 2002 CR-V IN OCTOBER 2014 WE NOTICED THE DRIVER'S SEAT WAS LOOSE: IT ACTUALLY ROCKS A BIT: AND UPON INVESTIGATION FOUND THAT THE BOLTS SECURING IT TO THE FLOOR COULD NOT BE TIGHTENED WITHOUT REMOVING THE ENTIRE SEAT. THE SEAT IS STILL LOOSE. MORE RECENTLY WE LEARNED THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN ID NUMBER: 02V251000. THE DEFECT CAN LEAD TO THE SEAT FAILING TO REMAIN ANCHORED TO THE FLOOR IN A CRASH. THE INFORMATION ON THE NHTSA WEBSITE SAYS THAT ONLY TWO [SIC] VEHICLES WERE AFFECTED BY THE DEFECT, AND THAT THE OWNERS WERE NOTIFIED BY TELEPHONE. WE WOULD LIKE TO KNOW WHETHER THE RECALL APPLIES TO OUR VEHICLE. HOW SHOULD WE PROCEED?
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
HAVE TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. ALSO KEY WILL NOT GO INTO THE LOCK. HAVE TO UNLOCK THE PASSENGER SIDE AND MANUALLY UNLOCK THE DRIVER'S SIDE DOOR.
CRUZ CONTROL CUTS OUT WHILE DRIVING A LOT OF FORUMS ON INTERNET CRUZ CONTROL FAILS.
THREE BOLTS HOLD ON THE CLUTCH MASTER CYLINDER COVER.ONE BOLT HEAD HEAD WAS SHEARED/BLOWN OFF UPON DEPRESSING THE CLUTCH PEDAL WHEN STARTING THE CAR. BRAKE FLUID LEAKED OUT. CLUTCH WAS INOPERABLE AND POWER BRAKING DIMINISHED. THE CLUTCH MASTER CYLINDER WAS REPLACED AND 11 MONTHS LATER THE SAME INCIDENT OCCURRED. THE BOLT HEAD POSITION THAT WAS BLOWN/SHEARED OFF WAS THE SAME IN BOTH INCIDENTS.
I RECEIVED MY SAFETY RECALL NOTICE IN SEPTEMBER 2014 AND IMMEDIATELY MADE AN APPOINTMENT TO HAVE MY AIR BAGS REPLACED. IT IS NOW DECEMBER 2014 AND THE PARTS HAVE NOT BEEN RECEIVED BY MY DEALER (KING AUTO IN LIHUE, HI 96766), A HIGH PRIORITY TROPICAL AREA. I FEEL THIS LENGTHY DELAY IS IRRESPONSIBLE. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE BELT FAILED. ONCE THE SEAT BELT WAS CLICKED INTO THE BUCKLE, THE SEAT BELT CHOKED AND LOCKED THE PASSENGER INTO A TIGHT POSITION. THE PASSENGER'S FACE TURNED PURPLE AND THE SEAT BELT HAD TO BE CUT WITH A KNIFE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE THE DRIVER REVERSING AT 5 MPH, SHE NOTICED THAT THAT A HEADLIGHT FAILED. THE CONTACT ALSO MENTIONED THAT THE WIRING OF THE HEADLIGHTS WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING) AND WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING. *TR
I JUST BOUGHT THIS VEHICLE FEW MONTHS AGO. NOTICED AS SOON AS I SAT IN THE DRIVER SEAT, IT WAS VERY LOOSE AND WOBBLY. THE SALESMAN INFORMED ME IT HAD NOT BEEN INSTALLED PROPERLY AT THE FACTORY, AND THE BOLTS HAD CAME LOOSE OR BROKE, BUT THE BOLTS DO NOT LINE UP WITH THE HOLES IN THE SEAT TO HOLD IT IN PLACE. I READ IN THE RECALLS, THAT THIS ISSUE WAS ONLY IN 2 VEHICLES AND THEY HAD BEEN FIXED. THERE ARE DEFINITELY MORE THAN 2 AFFECTED, INCLUDING MINE. *TR
AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE NEW MWS I'VE JUST HAD TO BUY TO GET INSTALLED AGAIN, BECAUSE I FEAR THE SAME THING WILL HAPPEN AGAIN. THIS PART SHOULD OBVIOUSLY NOT BE USED IN CARS AS IT IS POTENTIALLY DANGEROUS. THE PART SHOULD BE RECALLED AND REPLACED WITH A MWS THAT WILL WITHSTAND MOISTURE FROM RAIN AND/OR SNOW WITHOUT MALFUNCTIONING. *JS
UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-2006 FOR MELTING DOOR SWITCHES, MAYBE IT SHOULD OF BEEN. I WOULD ASK NHTSA TO RE-EVALUATE THE INITIAL RECALL AND WIDEN THE SCOPE OF VEHICLES AFFECTED. CLEARLY OUR SITUATION SHOWS THAT THERE ARE VEHICLES OUTSIDE OF THE RECALL THAT ARE SUSPECT. THE RISK OF FIRE OF A COMPONENT THAT HAS BEEN CLEARLY DESCRIBED AS "HIGH RISK" IS NOT ACCEPTABLE, TO ME, MY FAMILY OR OTHERS THAT OWN SIMILAR VEHICLES. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER SEAT ANCHOR BOLT FRACTURED AND MOVED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
I AM 2ND OWNER OF THIS 2002 HONDA CRV-EX MADE IN GREAT BRITAIN FOR OUR LEFT HAND DRIVE (RIGHT SIDE OF ROAD) AMERICAN MARKET. CURRENT MILEAGE IS APPROXIMATELY 149,500. RECENT 4 WHEEL ALIGNMENT TO CORRECT FRONT TIRE WEAR AND RETURN TO MANUFACTURER SPECIFICATIONS HAS RESULTED IN VIOLENT PULL/TORQUE STEER TO RIGHT UPON ACCELERATION. DRIVING AT CRUISING SPEED REQUIRES STEERING CAR TO LEFT TO CONTROL CONSTANT PULL TO RIGHT. THIS IS NOT A ROAD CROWN ISSUE. I SEE FROM MY OWN INTERNET SEARCHES THAT THIS IS A VERY COMMON ISSUE FOR NUMEROUS YEARS OF THIS VEHICLE, BUT I HAVE NOT YET FOUND ANY COMPLAINTS ON FILE HERE. MANY CONSUMER STORIES FOUND ELSEWHERE DOCUMENT THAT A HONDA DEALER WON'T EVEN CONSIDER ASSISTING THIS PROBLEM IF THE VEHICLE IS OUT OF WARRANTY (LIKE MINE...). EVEN SO, MANY OTHER STORIES HAVE THE DEALER SAYING THAT THERE IS NOTHING THAT CAN BE DONE IF THE ALIGNMENT MEETS THE VEHICLE'S PUBLISHED ALIGNMENT SPECIFICATIONS. I AM TRYING TO GET A COPY OF A HONDA TSB THAT MIGHT ADDRESS THIS PROBLEM, BUT ACCESS TO HONDA MANUFACTURER WEBSITES IS BLOCKED ON ACCESSING TSB'S AND EVEN THIS USGOV SERVICE APPEARS TO REQUIRE PAYING FOR SUCH CRITICAL INFORMATION. I WILL KEEP LOOKING AND HOPE THAT THERE IS A DEFINITIVE CORRECTION TO THIS DANGEROUS VEHICLE BEHAVIOR AND I HOPE NHTSA WILL TAKE HONDA TO TASK ON THIS ISSUE FOR MANY CRV OWNERS. I SUGGEST NHTSA DO ITS OWN GOOGLE SEARCH FOR THIS PROBLEM AS A STARTING POINT. THANX!! *TR
NO ACCIDENT OCCURRED. NOTIFIED VIA DEALERSHIP INSPECTION THAT FRONT AIRBAG SENSORS FAULTY. APPROXIMATE COST OF REPLACEMENT $800.00. POSSIBLE FAILURE OF AIRBAGS DEPLOYING UPON IMPACT. FEEL SINCE THIS IS A REQUIRED SAFETY FEATURE THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACEMENT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15*LJ
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT WOULD INDEPENDENTLY SHIFT FORWARD AND BACKWARD WHENEVER OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL. *TR
I RECENTLY NOTICED THAT THE VEHICLE LIGHTS WERE PULSATING AT A LEVEL THAT WAS BARELY DETECTABLE. JUST YESTERDAY WHEN I ATTEMPTED TO USE THE VEHICLE AND TURNED ON THE LIGHTS ONLY THE RUNNING LIGHTS CAME ON. I HAVE NO HEADLIGHTS EITHER HIGH OR LOW BEAM. RESEARCH HAS DISCOVERED THAT 2002-2004 HONDA CRVS HAVE HAD THE IDENTICAL ISSUE DUE TO OVERHEATING CIRCUITRY CAUSING THE LIGHT SWITCH TO CATASTROPHICALLY FAIL. *TR
THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER. *TR
Data synced from NHTSA on May 4, 2026