NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I HAVE A 2002 HONDA CRV. WHILE I WAS DRIVING LAST WEEK IT SUDDENLY BEGAN MAKING A LOUD RACKET UNDER THE HOOD AND THE A/C STOPPED PUTTING OUT COLD AIR. I TURNED OFF THE A/C AND THE NOISE STOPPED. I TOOK IT TO THE DEALERSHIP AND THEY SAID THE COMPRESSOR, CONDENSOR AND DRYER MUST BE REPLACED BECAUSE IT HAD EXPLODED. THIS COST $1900 TO REPAIR. AFTER READING ON THE INTERNET I SAW WHERE SEVERAL HONDAS HAVE HAD THIS PROBLEM. IT SEEMS TO BE A MANUFACTURER DEFECT OF SOME SORT. I'M VERY DISAPPOINTED THAT HONDA HAS NOT TURNED OUT TO BE AS RELIABLE A VEHICLE AS I EXPECTED. *JB
WHILE DRIVING DOWN THE HIGHWAY, I HEARD AN ODD, CONTINUOUS NOISE THAT MADE ME THINK THAT IT WAS MY AC. I IMMEDIATELY SWITCHED OFF THE AC, BUT THE NOISE CONTINUED BRIEFLY AND THEN WAS FOLLOWED BY A LOUD BANG FROM THE ENGINE COMPARTMENT AND THE SOUND OF SOMETHING BREAKING LOOSE AND FLAPPING AROUND THE ENGINE COMPARTMENT. WHEN I COULD SAFELY STOP, I TURNED THE AC BACK ON. THE FAN RAN BUT THE AIR WAS NOT COLD. WHEN I CALLED HONDA SERVICE, THE REPRESENTATIVE TOLD ME HE KNEW WHAT THE PROBLEM WAS AS HE HAD THE SAME THING HAPPENED TO HIM. HE SAID THE COMPRESSOR CLUTCH BROKE AND BECAUSE OF THE SYSTEM DESIGN, THE BREAKAGE SENT METAL SHARDS THROUGHOUT THE AC SYSTEM, REQUIRING REPLACEMENT OF THE ENTIRE AC UNIT EXCEPT FOR A COUPLE OF HOSES. HE QUOTED $2900 FOR THE REPAIR. MY VEHICLE HAS HAD THE RECOMMENDED SERVICE MAINTENANCE AND HAD IN FACT BEEN SERVICED JUST PRIOR TO THE BREAKAGE. AS FAILURE SEEMED PREMATURE AND THE AC DESIGN FLAWED, I SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS. I FOUND A DISCUSSION TOPIC AT EDMUNDS.COM DEVOTED SOLELY TO THIS PROBLEM (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0D3FBB.F0D3FB5/0). AS HONDA HAS OFFERED A COURTESY REPAIR TO SOME CUSTOMERS, THEY ARE OBVIOUSLY AWARE OF THE DEFECTIVE COMPRESSOR. *NM
2002 HONDA CRV EX 4WD: AT 45000 MILES THE OXYGEN SENSOR WENT OUT; ONE WEEK LATER THE ENTIRE A/C COMPRESSOR BODY HAD 1 INCH LONG CRACK AND LEAKED. UNBELIEVABLE. *NM
THERE WAS A LOUD RATTLING NOISE COMING FROM MY AIR CONDITIONER. MY HUSBAND TOOK A LOOK AT IT. WHEN HE TURNED THE AIR CONDITIONER ON AND WENT AROUND TO THE FRONT OF THE CAR. THE BALL BEARINGS IN MY COMPRESSOR FAILED AND THE COMPRESSOR EXPLODED. SHARDS OF METAL FLEW FROM UNDER THE CAR. FROM THE RESEARCH I HAVE DONE THERE HAVE BEEN A LOT OF HONDA CRVS DOING THE SAME. IF ANYONE WAS STANDING NEAR THE CAR AT THE TIME OF EXPLOSION, THEY COULD HAVE BEEN HURT. *JB
I PURCHASED A "CERTIFIED HONDA" VEHICLE, A 2002 HONDA CRV IN JUNE 2005. I WAS TOLD THAT THE BRAKES, BOTH FRONT & REAR PASSED PENNSYLVANIA INSPECTION BUT DID NOT PASS HONDA'S CERTIFIED INSPECTION SO THEY WERE REPLACED TO MAKE THE VEHICLE A "CERTIFIED HONDA". (THEY WERE REPLACED ON 6/1/05) I HAVE HAD THE VEHICLE FOR 1 YEAR, TOOK IT FOR INSPECTION ON 6/12/06 TO FIND OUT THAT THE REAR BRAKES ARE DOWN TO A 1/B OR FAR BELOW PASSING - COMPLETELY GONE! I HAVE DRIVEN THE VEHICLE UNDER 7000 IN THE YEAR THAT I HAVE OWNED IT. I CALLED THE ORIGINAL (AND ONLY OTHER OWNER) OF THE VEHICLE. HE TOLD ME THAT HE HAD THE SAME PROBLEM WHEN THE VEHICLE WAS UNDER 1 YEAR OLD. HE WAS TOLD THAT HONDA KNEW THAT THERE IS SOME KIND OF DEFECT IN THE DESIGN THAT CAUSES THE REAR BRAKES TO WEAR EXTREMELY FAST IN THE 2002 & 2003 CRVS, ESPECIALLY IN THE NORTHERN STATES BECAUSE OF OUR WINTERS. HE WAS TOLD THAT THE BRAKES NEED TO BE GREASED TO HELP PREVENT THIS- SOMETHING I WAS NOT TOLD WHEN I PURCHASED THE VEHICLE. WHEN I ASKED THE SERVICE MGR AT THE HONDA DEALER ABOUT THIS, HE SAID THEY SUGGEST IT BE DONE EVERY 7500 MILES. I HAVE NOT EVEN DRIVEN 7000 MILES ON THE CAR. IF HONDA IS AWARE OF THIS PROBLEM WITH THE REAR BRAKES, WHY HASN'T THERE BEEN A RECALL?? ARE THEY WAITING FOR THE BRAKES TO FAIL AND KILL SOMEONE BEFORE THEY DO SOMETHING?? *JB
I HAD THE A/C COMPRESSOR REPLACED AT 31000 MILES AT THE LOCAL DEALER UNDER WARRANTY .THEN THE COMPRESSOR WENT OUT AGAIN AROUND 4/30/05 AT 68320 MILES AND TALKED TO SEVERAL MECHS. AT DEALERS AND THEY TOLD ME THAT HONDA TOLD THEM TO REPLACE EVERYTHING HOSES LINES & ETC. AFTER THEY FIXED MINE THE FIRST TIME AT 31000 MILES NOW IT IS 37000 + LATER AND HAVING TO GET ANOTHER COMPRESSOR REPLACED I GUESS EVERY 30000 MILES THEY WILL NEED TO BE REPLACED THOUGHT HONDA WAS A BETTER VEHICLE THAN THAT. CANT GET HELP FROM DEALERSHIP YET. SAD THING IS IT'S ALMOST PAID FOR GUESS I WILL FIX IT AND THEN TRADE THIS CAR BEING HONDA ISN'T WHAT THEY USE TO BE VERY UNHAPPY HOPE THEY GET THERE PROBLEMS FIXED SOON TO MANY 02'S A/C PROBLEMS THANKS M.P. *NM
DT*: THE CONTACT STATED WHILE DRIVING 65MPH ON THE HIGHWAY, THE ENGINE SEIZED WITHOUT WARNING AND SMOKE ERUPTED FROM UNDERNEATH THE FRONT HOOD AREA. THE VEHICLE SHUDDERED AND THE CONTACT MANAGED TO PULL OVER. THERE WAS NO EVIDENCE OF AN ENGINE FIRE, BUT OIL WAS POURING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHO DETERMINED THE MOTOR FAILED AND NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED ABOUT THREE WEEKS AGO THE CHECK ENGINE LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE THROTTLE SENSOR NEEDED TO BE REPLACED. THE PART WAS ORDERED AND REPLACED LAST THURSDAY. UPDATED 5/16/2006 - *NM
TL* - THE CONTACT OWNS A 2002 HONDA CRV. THE AIR CONDITIONER STOPPED WORKING. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 116,000. THE CONTACT STATED THAT BECAUSE THE AIR CONDITIONER DID NOT WORK THE WINDOWS FOGGED UP. THE CONTACT HAS AN ESTIMATE OF REPAIR INVOICE. THE CURRENT MILEAGE WAS 142,000.*AK UPDATED 10/03/08 *BF UPATED 10/07/08. *JB
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE TRANSMISSION WAS CRACKED AND REPLACED THE TRANSMISSION, RANGE SENSOR, RANGE SWITCH AND OXYGEN SENSOR WHICH REMEDIED THE PROBLEM.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED THREE TIMES. DURING THE FAILURE, THE CONTACT SMELLED A BURNING ODOR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 151,000. THE HEADLIGHT HARNESS AND SWITCH WERE REPLACED. UPDATED 07/01/11
DT*: THE CONTACT STATED THE DRIVER'S SEAT IS LOOSE AT THE BASE. THERE IS A NHTSA RECALL, # 02V251000, REGARDING THE SEATS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR REPAIR OF THE SEAT ANCHOR.
2002 - 2004 HONDA CRV'S HAVE A HISTORY OF PROBLEMS WITH AIR CONDITIONING. SPECIFICALLY THE UNIT DISINEGRATING. THIS HAS HAPPENED TO ME TWICE AT A COST OF $3500. AUTO WEB FORUMS (FOR CRV'S) HAVE RECEIVED MANY COMPLAINTS ABOUT THIS PROBLEM. *TR
DRIVER SIDE AIRBAG LIGHT ON. WAS TOLD NEED TO REPLACE THE AIRBAG. WHEN AC WAS ON, ENGINE GAVE STRANGE NOISE AND WENT DEAD COMPLETELY. RESTARTED THE ENGINE, AND TURNED AC OFF, THINGS WERE OK. *JB
I WAS DRIVING HOME IN MY 2002 HONDA CR-V EX WHEN I HEARD A LOUD NOISE FROM MY VEHICLE. A FEW YARDS FURTHER UP THE ROAD, I HEARD A THUNK. SO I PULLED OVER AND LOOKED UNDERNEATH AND IN THE ROAD, BUT I DIDN'T SEE ANYTHING. HOWEVER, WHEN I STARTED DRIVING AGAIN, THE A/C WAS NOT WORKING. THE NEXT MORNING AS I WAS DRIVING TO THE DEALER TO HAVE THEM LOOK AT THE VEHICLE, I HEARD A THUD FROM UNDERNEATH, LOOKED IN MY REVIEW MIRROR, AND SAW A PART SPINNING IN THE ROAD. I PICKED UP THE PART AND TOOK IT TO THE DEALER, WHERE THEY CONFIRMED IT WAS THE CLUTCH FROM MY A/C THAT JUST FELL OFF AS I WAS DRIVING DOWN THE ROAD. THIS IS NOT A SMALL PART AND COULD EASILY HAVE CAUSED ME TO BLOW A TIRE, CAUSED ENGINE DAMAGE OR HAVE CAUSED SOMEONE ELSE ON THE ROAD SWERVE INTO DANGER. LUCKILY, I WAS NOT GOING THAT FAST AND THERE WAS NO ONE BEHIND ME. FROM THE INTERNET, I SEE THAT OTHER PEOPLE HAVE HAD THE SAME THING HAPPEN. PARTS FALLING OFF A VEHICLE IN MOTION IS A SAFETY ISSUE! THE A/C FAILURE SPEWED METAL THROUGHOUT THE ENTIRE A/C SYSTEM AND IT ALL HAD TO BE REPLACED. A/C IS NOT JUST A COMFORT ITEM AS IT IS NEEDED TO DEFOG WINDOWS.
CHECK ENGINE LIGHT WENT ON AT 66K IN JULY 04. THROTTLE BODY WAS REPLACED (850.00 PART). SAME PART FAILED 13 MONTHS LATER, RESULTING IN CHECK ENGINE LIGHT AND ANOTHER $850.00 REPAIR. *NM
I OWN A HONDA CRV MINIVAN AND RECENTLY THE COMPRESSOR IN THE AIR CONDITIONING SYSTEM SUDDENLY FAILED. THE HONDA DEALER SAID "IT EXPLODED AND CONTAMINATED THE WHOLE AC SYSTEM" AND THAT THE ENTIRE SYSTEM NEEDED TO BE REPLACED! A HONDA EMPLOYEE TOLD ME THAT HE HAS COME ACROSS THIS SAME PROBLEM WITH SEVERAL CRV'S AC SYSTEMS WHICH HAD FAILED AND THAT I SHOULD TALK TO HONDA USA CUSTOMER SERVICE CONCERNING THE A/C PROBLEM. CUSTOMER SERVICE TOLD ME IT WOULD COST $2,500 DOLLARS FOR THE NEW SYSTEM, AND REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE SYSTEMS WHEN I SUGGESTED THIS APPEARED TO BE A MANUFACTURERS' DEFECT. IN THE END, THEY GAVE ME "A DEAL" AND ONLY(!) CHARGED ME $1,900 TO REPLACE THE SYSTEM, WHICH I PAID. I SEARCHED THE INTERNET AND FOUND DOZENS OF A/C FAILURES IN THE HONDA CRV! I ALSO SPOKE TO A FELLOW EMPLOYEE WHO HAD A FAILURE AT 24,000 MILES, AND NOTED THAT AMONG THE INTERNET SEARCHES MANY OF THE SIMILAR A/C PROBLEMS OCCURRED IN CRVS WITH VERY LOW MILEAGE. ONE OF THE WEBSITES WAS EDMUNDS.COM ?? INSIDE LINE FORUM AT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?ED_SEARCHRESULTS@622.XXDSCJHOTYJ.1@.EF026C3!KEYWORDS=ALLIN%3AMSGTEXT%20LIMIT%3A.EF026C3%20AC&COUNT=20 I CAN SEND FOR YOUR REVIEW SOME OF RESEARCH WHICH SHOWS MANY EXAMPLES OF THE SAME PROBLEM OCCURRING AT DIFFERENT MILEAGES, BUT I'M SURE YOU HAVE BETTER SOURCES. IN MY VIEW, HONDA SHOULD ISSUE A RECALL, RESOLVE THIS PROBLEM, AND REFUND MONEY FOR THOSE EXPENSES TO ALL WHO HAD THE SAME PROBLEM. IT WOULD ALSO SEEM TO ME THAT AN EXPLODING COMPRESSOR WOULD BE A SAFETY PROBLEM, ESPECIALLY IF THE CONTAMINATION WERE TO BREACH THE SYSTEM! I'M FILING THIS COMPLAINT TO BRING THIS PROBLEM TO YOUR ATTENTION, AND WOULD GREATLY APPRECIATE YOUR LOOKING INTO THIS PROBLEM AND ENSURING THAT HONDA RESOLVE IT! I LOOK FORWARD TO YOUR ASSISTANCE. *NM
PURCHASED THE CAR IN 2002. STARTING IN 2005, THE SEAT BELT WOULDN'T ENGAGE INTO THE BUCKLE. HAD TO FORCE AND FORCE THE BUCKLE IN FOR THE BUCKLE TO LOCK IN THE INSERT. RECENTLY, THE SRS LIGHT CAME ON. HONDA TELLS ME THAT THE SEAT BELT MUST BE REPLACED BECAUSE THE AIR BAGS MAY NOT DEPLOY UPON IMPACT BUT THERE IS NO WARRANTY. AN INDEPENDENT MECHANIC TELLS ME THAT THE SEAT BELT MAY IN FACT BE WARRANTED, BUT HONDA MADE NO MENTION OF THAT. *TR
NORMAL DAY TO DAY DRIVING....AIR WAS COOLING....WE HEARD A LOUD NOISE FROM UNDER THE HOOD....NO MORE COOL AIR....AIR CONDITIONER WENT COMPLETELY OUT ON MY 2002 HONDA CRV....TOTAL COST TO REPAIR WAS 1800.00....THERE IS A KNOWN PROBLEM WITH THE AIR CONDITIONERS BUT HONDA HAS NOT ISSUED A RECALL....ACCORDING TO ROEBUCK HONDA WE DID NOT HAVE AN EXTENDED WARRANTY, WE TOOK THE CAR TO A HONDA CERTIFIED REPAIRMAN (WHO PREVIOUSLY WORKED FOR ROEBUCK HONDA) AFTER GETTING A QUOTE FROM ROEBUCK HONDA....WE CONTACTED HONDA AMERICA FOR SOME TYPE OF REEMBURSEMENT SINCE THERE IS A KNOWN PROBLEM AND THE CAR IS ONLY 3 YRS OLD WITH LESS THAN 60,000 MILES....WE HAVE BEEN GIVEN THE RUN AROUND....ENOUGH OF THESE COMPLAINTS GET ISSUED MAYBE HONDA WILL DO SOMETHING FOR THEIR CONSUMERS.*JB
THE AIR CONDITIONER IN MY 2002 HONDA CRV FAILED COMPLETELY. I UNDERSTAND THAT THERE IS A DEFECT IN THE COMPRESSORS. THE FACTORY HAS AN UPDATED UNIT. HONDA HAS NOT RECALLED THE AIR CONDITIONERS EVEN THOUGH THEY ARE AWARE OF THIS DEFECT. THIS REPAIR CAN RUN UP TO $3000.00 RETAIL. THIS IS NOT A CLEAR SAFETY ISSUE UNLESS THE COMPRESSOR FAILURE CAUSES THE POWER STEERING PUMP TO GO. *NM
NORMAL INTOWN DRIVING, AIR CONDITIONER COMPRESSOR "BLEW UP"-METAL FROM FRONT SIDE OF COMPRESSOR BLOWN OUT
REMOTE ENTRY PROBLEM DRIVER SIDE LOCKS DOES NOT OPEN OR CLOSE WITH REMOTE
IGNITION KEY ON REMOVAL FROM SWITCH IS VERY HOT ON MANY OCCASIONS
DT THE AIR BAGS SENSOR IS NOT WORKING PROPERLY, THE SRS LIGHT STAYS ON. CONTACTED HONDA, AND THEY WILL NOT WARRANTY IT. CONSUMER HAD TO PAY FOR THE LABOR AND RENT A CAR, THIS STARTED HAPPENING JULY 14TH, 2005. *AK
DT: CONTACT STATED WHILE DRIVING VEHICLE LET OFF GAS, AND IT JUST KEPT GOING. SHE HAD TO DRIVE WITH THE BRAKES ON. DEALER TOLD CONTACT SHE NEEDED TO FIX THE BRAKES. WHEN SHE RELEASED THE BRAKE VEHICLE ACCELERATESD. *AK
GOOD AFTERNOON, MY NAME IS [XXX] AND I AM SUBMITTING A COMPLAINT REGARDING THE HONDA CRV (YEAR 2002). ON 6/25/2004, I WAS REAR ENDED WHILE WAITING ON A METERED FREEWAY ENTRANCE RAMP IN MILWAUKEE, WI. THE OTHER DRIVER DID NOT KNOW THAT THE RAMP WAS METERED AND REAR ENDED MY VEHICLE BETWEEN 40 - 50 MPH; MY CAR WAS THEN PUSHED INTO THE VEHICLE IN FRONT OF ME. ALTHOUGH IT WAS A HIGH SPEED COLLISION ON THE FRONT AND REAR, THE AIRBAG ON MY 2002 HONDA CRV DID NOT INFLATE. I HIT MY HEAD ON THE STEERING WHEEL AND HAD FACIAL BRUISING AND A LARGE GASH ON MY FOREHEAD REQUIRING APPROXIMATELY 20 STITCHES. MY CAR IS TOTALED; THE HOOD IS CRUSHED AND THE REAR END WAS PUSHED IN APPROXIMATELY 3 FEET. I BOUGHT MY CRV NEW IN 2002, PARTIALLY ON THE ASSUMPTION THAT IT WAS A SAFE VEHICLE THAT WOULD PROTECT ME IN THE EVENT OF A CAR ACCIDENT. ON FRIDAY, I CALLED THE DEALERSHIP WHERE MY CAR IS SERVICED (RUSS DARROW HONDA IN MILWAUKEE, WI) TO MAKE CERTAIN THAT I HAD NOT MISSED ANY RECALLS, AND THEY CONFIRMED THAT MY CAR WAS CURRENT WITH ALL RECALLS (THERE HAVE BEEN NO AIRBAG SPECIFIC RECALLS FOR MY YEAR). IF MY AIRBAG HAD INFLATED, I MOST LIKELY WOULD HAVE WALKED AWAY FROM THE SCENE WITHOUT ANY LASTING REMINDERS. MANY CONSUMERS CONSIDER A VEHICLE SAFETY RATING AND AIRBAG QUALITY WHEN CHOOSING A NEW VEHICLE. SINCE YOU CANNOT TEST AIRBAGS EXCEPT IN A LAB ENVIRONMENT OR ACCIDENT SITUATION, CONSUMERS MUST RELY ON THE TRUSTWORTHINESS OF THE MANUFACTURER AND HOPE THAT THEY WORK WHEN REQUIRED. I'D LIKE TO UNDERSTAND WHY MY AIRBAG DID NOT INFLATE AND I THINK IT WOULD BE HELPFUL FOR OTHER CONSUMERS TO ALSO BE AWARE OF THIS SITUATION... I SEE MANY OTHER HONDA CRVS ON THE ROAD. I CAN BE REACHED AT [XXX] OR VIA EMAIL AT [XXX]. THANK YOU FOR YOUR TIME. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
A CRACK APPEARED ON THE LOWER RIGHT HAND SIDE (PASSENGER SIDE) OF MY WINDSHIELD THIS MORNING. THERE IS NO EVIDENCE OF AN IMPACT SITE.*AK
WHILE ON A TRIP SRS WARNING LIGHT CAME ON- DEFECTIVE OPDS SENSOR IN PASSENGER SEAT BACK- CHARGED $725 FOR REPLACEMNT-TOLD OUT OF WARRANTY.
ON MARCH OF 2005 I HEARD A LOUD NOISE AND MY A/C STOP BLOWING COLD AIR, I TOOK IT TO THE MECHANIC AND THE ENTIRE A/C UNIT HAD TO BE REPLACED AND COULD ONLY BE DONE WITH THE ORIGINAL HONDA UNIT BECAUSE NO OTHER FITS THE VEHICLE, IT WAS REPLACED, ON AUGUST 2005 THE A/C STOPPED BLOWING COLD AIR AGAIN AND THE CLUTCH HAD TO BE REPLACED BUT WAS UNDER GUARANTEE, NOW SEPTEMBER 2007 THE A/C HAS IS NOT BLOWING COLD AIR AND IS MAKING A THUMPING SOUND. *TR
I HAVE A HONDA 2002 CRV. ON YOUR WEB SITE IT STATES THAT THE FRONT AIR BAGS HAVE BEEN RECALLED AND AFTER TAKING MY CRV TO THE DEALER THEY STATED THAT YOUR WEB SITE IS WRONG AND ONLY PART OF 2002 CRVS HAVE BEEN RECALLED AND MINE ISN'T ONE OF THEM. MY SRS LIGHT HAS BEEN ON FOR MONTHS AND THEY WANT A FORTUNE TO LOOK AND FIX IT. RIGHT NOW I HAVE NO FRONT AIRBAGS ON MY CRV AND YOUR SITE STATES THAT THIS PROBLEM WAS RECALLED. *JB
HEARD A CLUNK TYPE NOISE IN ENGINE AREA OF CAR. REPORTED THIS TO MECHANIC AND HE DIAGNOSED THE COMPRESSOR OF THE AC HAD LOCKED UP, THE SHAFT HAD TWISTED OFF,& THE OUTER CLUTCH PLATE WAS MISSING . THIS WAS A 2002 HONDA CR-V WITH 62,212 MILES WITH A REPAIR BILL OF $1729.83. THE CAR HAD NOT BEEN ABUSED OR WRECKED. *NM
DT: TERRIBLE VIBRATION WHEN FOOT IS ON THE BRAKES AND UPON STOPPING AT A STOP SIGN OR IN TRAFFIC. TOOK VEHICLE TO THE DEALERSHIP 3 TIMES, IT HAS BEEN CHECKED, AND THEY COULDN'T FIND THE CAUSE OF THE PROBLEM. THE TIRES WERE ROTATED YEARLY. VIBRATION IS IN THE STEERING WHEEL, AND IS MOSTLY AFFECTED WHEN STOPPING. THE DEALER HAS TAKEN VEHICLE FOR A TEST DRIVE, AND PUT IT ON THE MACHINE. BUT THEY STILL CAN'T FIGURE IT OUT. IT CAUSES THE DRIVER'S HANDS TO FALL ASLEEP WHEN THE CAR IS STOPPED. CONSUMER HAS TRIED TO HAVE THIS CORRECTED, BUT IT'S STILL NOT WORKING.*AK
THE ENGINE STOPPED WHILE TRAVELING ABOUT 30 MPH. THERE WAS NO PRIOR INDICATION OF ANY PROBLEMS. I HAD THE VEHICLE TOWED TO POWER HONDA IN VALENCIA CA. IT WAS DETERMINED THE #1 EXHAUSE VALVE RETAINER WAS BROKEN CAUSING THE VALVE TO FALL DOWN AND INTO THE CYLINDER. HONDA SAID I NEEDED TO REPLACE THE ENGINE. HONDA REFUSE ANY REIMBURSEMENT BECAUSE THE VEHCLIE HAD 74,000 MILES AND NO EXTENDED WARRENTY. THIS APPEARS TO BE A PRODUCT DEFECT THAT HONDA REFUSES TO ACCEPT RESPONSIBILITY FOR. HONDA ENGINES SHOULD NOT FAIL WITHIN 30 MONTHS OWNERSHIP OR 74,000 MILES. *AK
IN JANUARY OF 2005 I ECNOUNTERED THAT MY GAS GAUGE INTERMITTENTLY DOES NOT GO TO FULL WHEN I FILL UP THE TANK IF THE GAS TANK WAS 1/4 FULL OR LESS. I BROUGHT THE CAR INTO THE HONDA DEALERSHIP THE FIRST TIME AND THEY COULD NOT FIND ANYTHING. I JUST GOT THE CAR BACK YESTERDAY, 3/23/2005, FOR THE SAME PROBLEM AND AGAIN NOTHING WAS DONE TO FIX THE PROBLEM. MY BIGGEST CONCERN IS THAT THE GAUGE WILL FAIL IN THE FUTURE WITH MY DAUGHTER USING THIS VEHICLE FOR COLLEGE. I DO NOT WANT HER TO RUN OUT OF GAS OR HAVE AN ACCIDENT ON THE HIGHWAY IF SHE RUNS OUT OF GAS DUE TO A DEFECTIVE GAS GAUGE READING PROBLEM.*AK
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.*AK
WHILE DRIVING AWAY FROM A RIVERSIDE CAMPSITE, TRIED TO STRADDLE SOME RUTS ON THE ACCESS ROAD. VEHICLE SLIPPED INTO THE RUTS AND BOTTOMED OUT SLIGHTLY, BUT I WAS STILL ABLE TO DRIVE OUT AND DID NOT GET STUCK. THE BRACKET DIRECTLY BEHIND THE GAS TANK ON THE UNDERCARRIAGE, WHICH HOLDS FUEL SYSTEM RELATED COMPONENTS, WAS ALMOST RIPPED OFF BY THIS MINOR CONTACT. IT IS THE LOWEST PART OF THE UNDERCARRIAGE AND VERY VULNERABLE TO DAMAGE WITHOUT ANY SORT OF PROTECTION. 2 OF 3 MOUNTS WERE RIPPED LOOSE, AND THE ASSEMBLY WAS BENT BACK TO RUB ON THE REAR AXLE AND HANG DOWN EVEN LOWER. THIS PROBLEM WAS REPORTED BY OTHER VR-V DRIVERS WHO HAD TO NAVIGATE DEEP SNOW AND SAND. SENSITIVE FUEL SYSTEM PARTS SHOULD NOT BE VULNERABLE TO DAMAGE IN THIS WAY! VEHICLE IS OUT OF WARRANTY. I WILL HAVE A CUSTOM MADE SKID PLATE AND MOUNTING BRACKET INSTALLED IF HONDA DOESN'T OFFER TO FIX FOR FREE WITH A NEW, SAFER DESIGN. *JB
OUR 2002 HONDA CRV WAS DESTROYED BY FIRE. CAR WAS IN THE DRIVEWAY OF A PRIVATE HOME. CAR WAS TURNED OFF FOR 5-10 MINUTES. CAR STARTED ON FIRE AND WAS DESTROYED. *AK
MY 2002 HONDA CR-V HAS HAD A CRACKED WINDSHIELD TWICE IN TWO YEARS. THE IMPACT POINT WAS NEARLY THE SAME IN BOTH CASES - LOWER LEFT CORNER. THE FIRST CASE OCCURRED ON I-95. THE IMPACT POINT WAS NEARLY INVISIBLE TO THE EYE. I WENT TO TWO DEALERS WHO EACH FOUND THE POINT BY TRACING THE NOW HUGE CRACK WITH THE TIP OF A PEN. IT COULD BE FOUND. BOTH DENIED WARRANTY COVERAGE. THE SECOND CASE OCCURRED ON RT 1 APPROACHING THE TRENTON TRAIN STN EXIT FROM PENNSYLVANIA. THIS TIME I LOOKED ON THE INTERNET TO SEE IF THEIR WAS A KNOWN PROBLEM WITH CR-V WINDOWS. IT APPEARS THERE IS. A PROBLEM HONDA HAS ACKNOWLEDGED WITH A LITTLE ADVERTISED, GOODWILL WARRANTY. I WILL FOLLOW UP. I AM WONDERING IF THE DEALERS WERE AWARE OF THIS POLICY, BUT DENIED ANYWAY. IT WAS SUGGESTED I DOCUMENT MY ISSUE THROUGH YOUR WEB SITE. *NM
I'VE HAD TO REPLACE THE AIRCONDITIONING IN MY 2002 HONDA CRV TWICE SINCE BUYING IT NEW IN DEC. 2001. THE FIRST TIME I HAD IT REPLACED AT THE DEALER FOR OVER $2800 IN 2004; I AGAIN HAD IT REPLACED IN MAY 2009 AT A LOCAL SHOP FOR $1000. *TR
CONSUMER COMPLAINED THAT HONDA, CRV DRIPPED OIL AFTER THE FIRST OIL CHANGE. THERE WAS A RECALL OF A WARNING THAT AFTER THE FIRST OIL CHANGE THERE MIGHT BE SOME OIL LEAK, IT WAS NOT FOR A 2002 MODEL, ,BUT FOR A PREVIOUS YEAR. AFTER LAST OIL CHANGE CONSUMER NOTICED A PUDDLE OF OIL IN DRIVEWAY. HE PURCHASED THIS VEHICLE IN MAY, 2002 AND NEVER RECEIVED A RECALL NOTICE ON IT.*AK
2002 CRV ORDERED AND BOUGHT NEW IN 2004 AND 2005 REPLACED WHOLE AIR CONDITIONING UNIT FIRST TIME HAD TO WAIT AS PARTS WERE NOT AVAILABLE. IN 2006 HAVE TO REPLACE COOLING FANS AS BOTH NOT WORKING. HONDA HELPED WITH PART OF COST FOR FIRST TWO REPAIRS BUT THIS SHOULD NOT HAPPEN THIS CAR IS A LEMON. *NM
WHILE DRIVING AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. VEHICLE WAS INSPECTED SEVERAL TIMES. AT LAST INSPECTION MECHANIC INDICATED TO THE CONSUMER THAT AIR BAG SENSOR FAILED, AND WILL COST $665.00 FOR THE PART ALONE, NOT INCLUDING LABOR. PROBLEM WAS NOT RESOLVED.*AK
WHILE DRIVING AT ANY SPEED AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS BECAME INOPERATIVE AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
TRANSMISSION PROBLEMS, VEHICLE HARD TO SHIFT. *BF THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AUTOMATIC TRANSMISSION SHIFT CABLE. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIR MADE, IN WHICH IS WAS SUPPOSEDLY COMPLETED THE SAME DAY, HOWEVER ON AUG 9TH 2004, THE VEHICLE ACCELERATED FROM A PARKED POSITION AND CRASHED INTO A WALL. THE CONSUMER DID NOT BELIEVE THE RECALL WAS PERFORMED COMPLETELY, HOWEVER THE DEALER STATED OTHERWISE. *JB
ENGINE THROTTLE STUCK AT FULL THROTTLE, SHIFTED TO NEUTRAL TO AVOID COLLISION. *AK
ON MONDAY JULY 26TH 2004 A MAN DROVE THROUGH A RED LIGHT AS I WAS DRIVING THROUGH MY GREEN LIGHT AT ABOUT 30MPH. I SLAMMED ON MY BRAKES IN MY 2002 HONDA CR-V WHEN I SEEN HIM RUN THE LIGHT, I END UP SMASHING INTO HIM, HE WAS DRIVING A SILVERADO TRUCK, MUCH LARGER THAN MY CR-V. MY TRUCK SPUN SLIGHTLY AND WHEN I LOOKED UP NOT ONE AIRBAG HAD DEPLOYED IN MY VEHICLE, I KNOW THAT I HAD SIDE, DRIVERSIDE, AND PASSENGER SIDE AIRBAGS, THAT IS WHY I BOUGHT THE CR-V. I WOULD FIND OUT LATER THAT THE SENSOR WAS DEFINATLY HIT. I TOOK PICTURES. MY INSURANCE AGENCIE DECIDED NOT TO TOTAL MY VEHICLE, THEY ARE GOING TO FIX IT. HOW AM I TO KNOW THEY LOOKED INTO THE AIRBAG ISSUE AT ALL? I HAVE TOLD THEM AND THEY STILL DID NOT LIST IT ON THE REPAIR LISTING. I DON'T WANT TO TAKE THE VEHICLE BACK BECAUSE I MAY NOT BE AS LUCKY NEXT TIME IF THE AIRBAGS DO NOT WORK PROPERLY.*AK
A FEW MONTHS AFTER BUYING THE CR-V I HAVE NOTICED A STRANGE CLACKING NOISE AROUND THE FRONT WHEELS MAINLY WHEN SLOWLY BUMPING INTO SPEED-BUMPS OR DURING SOME SUDDEN LOW-SPEED BRAKING. I HAVE REPORTED THE STRANGE SOUND TWICE TO HONDA SERVICE PERSONNEL DURING MAINTENANCE SERVICE VISITS AND THEY HAVE TOLD ME THAT THE SOUND IS CHARACTERISTIC TO THIS MODEL WITHOUT ATTEMPTING TO TROUBLESHOOT THE ISSUE OR FILE IT INTO THE CAR SERVICE REPORT.
I HAVE A 2002 HONDA CRV. ON NUMEROUS OCCASIONS I HAVE ACCIDENTALLY ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION WITH OUT THE TRANSMISSION BEING IN PARK AND HAVE BEEN SUCCESSFUL. NOT EVERY TIME. I DON'T KNOW THE EXACT DATES. HONDA HAD A SAFETY RECALL FOR AN INTERLOCK. I TOOK THE VEHICLE IN AND THEY ADVISED INTERLOCK WORKING AT THIS TIME. AFTER THAT ON AT LEAST TWO OCCASIONS I REMOVED THE KEY WITHOUT HAVING IN PARK. I RETURNED TO DEALER AGAIN AND AGAIN WHILE AT THE DEALER IT DID NOT FAIL. THE DEALER SAID THEY COULD NOT FIX UNTIL FAILED WHILE IN THEIR POSSESSION. I CALLED HONDA CUSTOMER SERVICE AND THEY ASKED ME TO TAKE IT BACK TO THE DEALER AGAIN. I ASKED WHAT HAPPENED IF IT DIDNT FAIL AT THE DEALER AGAIN. THEY SAID THEN THEY COULD NOT DO ANYTHING. SINCE THIS IS AN INTERMITTENT PROBLEM, I THINK HONDA SHOULD TAKE THE NECESSARY STEPS TO CORRECT IT.*AK
PRIOR TO TURNING OVER 50,000 MILES, THE TRANSMISSION FAILED. WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE SHUDDERED AND BEGAN MAKING A WHINE. PULLED OVER IMMEDIATELY AND HEARD THE SOUND OF METAL PIECES ROLLING AROUND IN THE TRANSMISSION NO MATTER WHAT GEAR VEHICLE WAS IN. NO WARNING LIGHT INDICATION HAD OCCURRED. HAD THE VEHICLE TOWED TO HONDA DEALER AND MECHANIC STATED THAT THE TORQUE CONVERTER HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. MANUFACTURE WARRANTY HAD EXPIRED, ESTIMATED COST WAS 3500 FOR PART AND 700 FOR LABOR. I FEEL IT SHOULD BE COVERED BY HONDA SINCE A FAILURE SHOULD NOT HAVE OCCURED THIS SOON IN THE LIFESPAN OF THE VEHICLE.*AK
WHILE DRIVING 45 MPH VEHICLE COLLIDED WITH A GUARD RAIL. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES ,AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. VEHICLE WAS TOWED TO A BODY SHOP. *AK
Data synced from NHTSA on May 4, 2026