NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
PLEASE PROVIDE FAX NUMBER SO THAT I MAY FORWARD DETAILED DESCRIPTION. *AK
VEHICLE WAS BEING DRIVEN ON HIGHWAY. WHEN ATTEMPTING TO EXIT THE VEHICLE WOULD NOT DECELLERATE. ENGINE CONTINUED AT OVER 5000 RPM. VEHICLE COULD NOT BE STOPPED WITH THE BRAKE. THE GAS PEDAL OFFEREND NO CONTROL OVER THE VEHICLE. VEHICLE HAD TO BE PUT INTO NEUTRAL TO ALLOW THE BRAKE TO STOP THE VEHICLE. ONCE THE DRIVER MANAGED TO STOP THE VEHICLE AND TURN IT OFF, IF THE VEHICLE WAS RESTARTED IT IMMEDIATELY ACCELERATED UP TO 5000 RPM AGAIN. VEHICLE HAD TO BE TOWED TO DEALERSHIP. THIS VAS A LIFE THREATENING SITUATION.
THE DRIVER'S SIDE SEAT BRACKET FAILED AND WOULD ALLOW MOVEMENT AS YOU DROVE. A SAFETY CONCERN FOR US. A $314.07 BRACKET WAS REPLACED.*AK
I OWN A 2002 HONDA CR-V WHICH HAS A DISK BRAKE DEFECT. ALL 4 DISK BRAKE CALIPERS ARE DEVELOPING CORROSION INSIDE OF THE PISTIONS. THE DEALER REPLACED THE REAR PADS AND ROTORS BECAUSE THEY HAD WORN AND FROZEN TO THE WEAR INDICATORS AFTER 13,000 MILES. THEY STATED THAT THEY WERE "INSUFFICIENTLY LUBRICATED" FROM THE FACTORY AND ADDED MORE GREASE TO TAKE CARE OF THE BINDING CONDITION. THE FRONT ONES ARE NOW SHOWING THE SAME SIGNS OF FAILURE AFTER 15,000 MILES. IS THERE A WAY TO PERSUE THAT THE DEALER REPLACE ALL 4 BRAKE CALIPERS DUE TO THE CORROSION DEFECT? MY CONCERN IS THAT THE PISTONS INSIDE OF THE CALIPERS ARE RUSTING THROUGH AND MAY FAIL, CAUSING ACCIDENT/INJURY.
I REFERRED WHAT TO ME WAS BURNING BRAKE SMELL TO MY DEALER DURING 15,000 MILE SERVICE; UPON PICK UP OF VEHICLE, SERVICE PERSON INFORMED ME THAT ORIGIN OF SMELL WAS ACTUALLY OIL LEAKING FROM FILTER ONTO EXHAUST SYSTEM. *LA
I WAS DRIVING ON THE HUTCHINSON RIVER PARKWAY IN NEW YORK AT MODERATE SPEED, EVERYTHING WAS FINE, AND SUDDENLY AND COMPLETELY LOST STEERING. EVERY OUNCE OF MY BEING WAS DIRECTED AT TRYING TO STEER, TO NO AVAIL. THE CAR WAS LIKE A BAD CARNIVAL RIDE CONDUCTED BY DEMONS. I SMASHED INTO THE GUARD RAIL ON THE RIGHT SIDE OF THE HIGHWAY, CAROMED OFF IT, VEERED TO THE LEFT AND SMASHED INTO THE CONCRETE MEDIAN JERSEY BARRIER ON THE LEFT. I WAS ABSOLUTELY CERTAIN I WAS ABOUT TO DIE. THANKS TO THE BARRIER AND MY SEATBELT AND AIRBAGS (I HAVE SIDE-IMPACT AIRBAGS WHICH DID NOT DEPLOY, ONLY THE FRONT ONES DID - THERE WAS NO PASSENGER IN MY CAR), I DID NOT GO INTO ONCOMING TRAFFIC AS I BELIEVED I WAS ABOUT TO, WALKED AWAY FROM MY CAR AND AM SITTING HERE WRITING TO YOU NOW, QUITE BANGED UP AND BRUISED AND WITH A FRACTURED VERTEBRA BUT MIRACULOUSLY ALIVE. MIRACULOUSLY ALSO, NO OTHER CARS WERE INVOLVED. *** SOMETHING FAILED IN MY CAR TO CAUSE THIS AND I WANT TO KNOW WHAT. THERE WAS EITHER A TIRE OR MECHANICAL FAILURE OF SOME KIND. (THE TIRES STILL HAD DECENT TREAD ON THEM.) MY INSURANCE COMPANY SAYS THE CAR AND TIRES ARE SO DAMAGED FROM THE IMPACT THAT THEY CAN'T TELL WHAT CAUSED IT AND THEY SHOW NO INTEREST IN PURSUING IT. (IT DOES NOT APPEAR TO HAVE BEEN A BLOWOUT.) I'M SURE SOMEONE WHO KNEW HOW COULD INVESTIGATE THE CAR AND FIND OUT WHAT FAILED. IT SEEMS TO ME IT SHOULD BE OF INTEREST TO HONDA AND EVERYONE ELSE WHAT WENT WRONG HERE. I HAVE NOTIFIED AMERICAN HONDA ABOUT THE ACCIDENT AND WAS ASSIGNED A CASE NUMBER, BUT THEY HAVE NOT GOTTEN BACK TO ME. (P.S. THE CAR HAS CRUISE CONTROL BUT I WAS NOT USING IT.) *LA
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES. EACH TIME, THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE WHEN THE SRS LIGHT WAS ILLUMINATED, THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 44,697. THE CURRENT MILEAGE WAS 134,126. UPDATED 07/08/10 *BF THE DEALER ALWAYS REPLACED THE DRIVER OR PASSENGER SIDE SEAT BELT BUCKLE, OR BELT TENSIONER. UPDATED 07/09/10.*JB UPDATED 07/16/13*LJ
DEAR NHTSA I DON'T KNOW HOW TO APPROACH YOU WITH THIS BECAUSE I HAVE NEVER DONE ANYTHING LIKE THIS BEFORE. I AM LEASING A 2002 CRV HONDA AND HAVE BEEN VERY HAPPY WITH IT UNTIL TODAY. WHILE I WAS COMING THROUGH MY APARTMENT COMPLEX A LOUD CRACK CAME FROM UNDER THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE JOLTED TO A STOP AND I GOT OUT OF THE CAR TO LOOK AROUND THE AREA OF WHERE THE NOISE CAME FROM. THE PASSENGER SIDE WHEEL APPEARED TO LOOK LIKE IT HAD SEPARATED FROM THE AXEL OR SOMETHING. THEN I LOOKED FURTHER UNDER THE VEHICLE AND SAW THAT AND ARM OR ROD TO THE WHEEL HAD BROKE IN HALF. THERE WAS AN ADDITIONAL PIECE THAT BROKE AS WELL THAT APPEARS TO TAKE PART IN THE SECURING OF THE ARM OR ROD. I AM REPORTING THIS BECAUSE I FEE THERE IS A HUGE SAFETY HAZARD REGARDING LIVES WHO PRESENTLY OWN VEHICLE TO AS WELL AS MYSELF I AM FORTUNATE THAT I WAS ONLY GOING BETWEEN TEN TO FIFTEEN MILES PER HOUR AND WAS NOT ON THE FREEWAY AT A FASTER SPEED WHICH WOULD HAVE RESULTED IN A FATALITY OR EVEN MORE FATALITIES DEPENDING ON THE TRAFFIC AT THE TIME. *NM
CONSUMER RECEIVED A RECALL NOTICE FOR IGNITION SWITCH INTERLOCK FAILURE. HOWEVER, NO PARTS WERE AVAILABLE. *AK
AFTER REAR ENDING A VEHICLE 25 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM *LA
CONSUMER RECEIVED NHTSA RECALL 03V422000 CONCERNING IGNITION FAILURE IN DECEMBER 2003. CONSUMER CALLED THE DEALER, WHO INDICATED THAT THERE WERE NO PARTS AVAILABLE FOR RECALL REPAIRS. CONSUMER CALLED AGAIN SEVERAL DAYS LATER, BUT THE DEALER STILL DID NOT HAVE THE PARTS AVAILABLE. *AK *LA
AFTER STARTING THE VEHICLE CONSUMER HEARD A SQUEAKING NOISE COMING FROM THE ALTERNATOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
AFRIEND TOLD ME THE HOOD LOOKED LIKE IT WASN'T LATCHED ON MY 2002 HONDA CRV. I CHECKED IT AND IT WAS COMPLETELY OPEN. I COULD PICK UP THE HOOD AND LOOK UNDER IT. I HAD NOT OPENED IT SINCE MY OIL CHANGE AT THE DEALER A COUPLE OF MONTHS BEFORE. I'M THE ONLY DRIVER AND I ALWAYS KEEP IT LOCKED SO NO ONE ELSE COULD HAVE GOTTEN TO THE LATCH. I TOOK IT TO THE DEALER AND THEY SAY NOTHING IS WRONG WITH IT. NOW I'M ALMOST AFRAID TO DRIVE IT. I HAD BEEN ON THE FREEWAY JUST BEFORE IT WAS NOTICED.
MY 2002 HONDA CRV HAS ONLY BEEN SERVICED BY HONDA DEALERSHIPS. ALL MAINTANENCE HAS BEEN PERFORMED ACCORDING TO THEIR SCHEDULE, YET JUST AFTER 50,000 MILES THE DEALER SAYS MY TRANSMISSION NEEDS REPLACEMENT. I WAS DRIVING AT 30 MPH AND ACCELERATED TO PASS A CAR WHEN THE VEHICLE VIOLENTLY SHUDDERED. I PULLED OVER IMMEDIATELY TO CHECK THE CAR AND FOUND NO LEAKING FLUID, NO WARNING LIGHTS, BUT THE SOUND OF METAL PIECES ROLLING AROUND THE TRANSMISSION WHEN I DEPRESS THE GAS...EVEN WITH THE VEHICLE IN "PARK." AFTER SO MANY RECALLS ON THIS VEHICLE, NOT TO MENTION OTHER PROBLEMS THAT OCURRED AND WERE REPAIRED DURING THE WARRANTY, I DO NOT FEEL CONFIDENT IN MY PURCHASE OF THIS VEHICLE. IF A TRANSMISSION FAILURE OF THIS TYPE WERE TO OCCUR AT HIGH SPEEDS, LOSS OF CONTROL COULD HAVE RESULTED IN A CRASH. THANK GOODNESS TRAFFIC WAS LIGHT WHEN THIS HAPPENED!*AK
SPARE TIRES ON LATE MODLE CRV'S STICK OUT FARTHER THAN BUMPER AND IT YOUR VEHICLE NUDGES THE CRV FROM BEHIND, THE SPARE TIRE CONTRACTS THE VEHICLES HOOD AND CAUSES A BIG DENT AND HUNDREDS OF DOLLARS OF DAMAGE. SO MUCH FOR 5 MPH BUMPERS.*AK
WHEN BREAKING TO A STOP THE CAR SUDDENLY ACCELERATES. IT HAS HAPPENED TO ME THREE TIMES IN 20,000 MILES. ONLY TO ME, NOT MY WIFE WHO DRIVES IT 99% OF THE TIME. THE LAST TIME IT HAPPENED I CLEARLY WAS AWARE MY FOOT WAS IN NO WAY TOUCHING THE ACCELERATOR PEDAL . THE ENGINE SPEED ONLY JUMPED UP TO APPROX. 2000RPM THE DEALER CHECKED IT OVER @ NO CHARGE TO ME WITH NO FINDINGS. *AK
WHILE DRIVING 55 MPH STEERING WHEEL VIBRATED. THIS CAUSED THE VEHICLE TO WANDER FROM SIDE TO SIDE. CONSUMER DROVE VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT BOTH FRONTAL TIRES NEEDED TO BE REPLACED, AND A WHEEL ALIGNMENT WAS NECESSARY. *AK
WHINING NOISE WHILE CAR IS DECELERATING. OCCURS AT APPROXIMATELY 45 MPH AND CONTINUES UNTIL STOP. MECHANIC STATED IT WAS REAR DIFFERENTIAL--FLUID WAS DRAINED AND FLUSHED AND REPLACED WITHOUT A CHANGE IN NOISE. HONDA WANTS TO TRY NEW TIRES BEFORE THEY'LL CHANGE THE DIFFERENTIAL. CAR IS A 2002 HONDA CRV EX 4WD. *JB
CONSUMER RECEIVED RECALL 03V422000 NOTICE CONCERNING METAL PARTS IN IGNITION. AFTER SIXTY DAYS DEALER STILL HAD NOT MADE AN ATTEMPT TO REPAIR THE VEHICLE. *AK THE CONSUMER WAS TOLD NO PARTS WERE AVAILABLE. *JB
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
THE PARTS TO PEFORM IGNITION SWITCH RECALL 02V120000 REPAIRS HAVE NOT BEEN AVAILABLE TO THE DEALERSHIP FOR 3 MONTHS. *AK
WE OWN A 2002 HONDA CR-V (VIN [XXX]) WITH 30,000 MILES ON IT. MY WIFE - WHO IS THE PRIMARY DRIVER OF THE CAR - FILLED UP THE WINDSHIELD WASHER RESERVOIR ON MONDAY (12/1/03) AFTERNOON. THIS IS ROUTINE; SHE CHECKS THE OIL ON OCCASION AS WELL, AND HAS DONE SO WITH EVERY VEHICLE WE HAVE EVER OWNED. AS SHE HAS DONE ON MANY OTHER OCCASIONS, SHE DROPPED THE HOOD CLOSED FROM THE HEIGHT OF ABOUT A FOOT, AND USED TWO HANDS TO TRY TO PULL UP ON IT. THERE WAS NO PLAY. SHE VISUALLY CHECKED THE FENDER-HOOD FIT ON BOTH SIDES AND IT WAS CORRECTLY POSITIONED. A FEW HOURS LATER SHE WAS DRIVING AT FIFTY MILES AN HOURS WHEN THE HOOD POPPED FULLY OPEN. FORTUNATELY SHE WAS ABLE TO STOP WITHOUT FURTHER INCIDENT. WE CONTACTED THE NEAREST HONDA DEALER - BEDARD BROTHERS OF CHESHIRE MA; THEY EXAMINED THE VEHICLE AND ALTHOUGH THE MECHANIC SAID HE THOUGHT THAT THERE WAS EXCESSIVE PLAY IN THE LATCH MECHANISM, THEY REFUSED TO ACKNOWLEDGE ANY MECHANICAL DEFECT OR DESIGN FLAW. IN OTHER WORDS, IT WAS NOT THEIR PROBLEM. I WROTE A LETTER TO HONDA BUT THEY STONEWALLED ME BY SAYING THAT THE DEALER HAD FOUND NO PROBLEMS. I WAS TOLD TO TAKE IT TO A DIFFERENT DEALER, BUT THIS WOULD MEAN WASTING MOST OF A DAY SINCE THERE ARE NO OTHER DEALERS CLOSE BY. MOREOVER, I AM NOT CONVINCED THAT I WILL HEAR ANYTHING DIFFERENT FROM ANOTHER DEALER. I AM CONVINCED, HOWEVER, THAT THE HOOD WAS SHUT AS SECURELY AS IT WAS HUMANLY POSSIBLE TO DETERMINE, AND THAT THERE IS A DESIGN FLAW IN THE CRV HOOD LATCH MECHANISM. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
WHILE PRESSING ON THE BRAKE PEDAL TO SLOW, THE VEHICLE DID NOT STOP. WHEN THE CONSUMER'S FOOT WAS REMOVED FROM BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT THE CONSUMER PLACING HIS/HER FOOT ON THE ACCELERATOR. THE DEALERSHIP INDICATED THAT THIS FAILURE WAS CAUSED BY THE THROTTLE CABLE. *AK *SC
THIS IS THE 3RD RECALL ON MY 2002 HONDA CR-V. THE 1ST WAS FOR THE POWER-TRAIN-AUTOMATIC TRANSMISSION, THE 2ND FOR ELECTRICAL SYSTEM-IGNITION SWITCH, AND NOW IT'S FOR THE CR-V A/T SHIFT CABLE. THE WHOLE CAR SEEMS FAULTY. WHAT ARE MY RIGHTS AS A CONSUMER? SHOULDN'T THEY JUST GIVE ME A NEW CAR? *LA
ON TWO OCCASIONS THE VEHICLE'S AIR BAG FAILED TO DEPLOY. ONCE WHILE DRIVING BETWEEN 40/45 MPH THE VEHICLE SKIDDED ON A BLOCK OF ICE. AS A RESULT, THE DRIVER LOST CONTROL OF VEHICLE AND IT ROLLED OVER SEVERAL TIMES COMING TO REST IN A DITCH. NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUSTAINED A BROKEN NECK, LOSS OF FRONT TEETH AND A CONCUSSION. THE VEHICLE WAS TOTALED.*AK THE SECOND FAILURE OCCURRED WHEN THE DRIVER OVER CORRECTED THE STEERING WHEEL AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED AND ROLLED LANDING ON IT'S ROOF. NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED ANOTHER BROKEN NECK, MAJOR FACIAL INJURIES, BRUISES AND SWELLING. THE VEHICLE WAS TOTALED. *NM
WHILE DRIVING ABOUT 45 MPH ON THE HIGHWAY ANOTHER VEHICLE "T-BONED";VEHICLE BOTH FRONTAL AIR BAGS DIDN'T DEPLOY. THE PASSENGER WAS INJURED TRANSPORTED TO THE HOSPITAL. PLEASE FILL IN ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM.
IGNITION WAS ACCIDENTALLY TO BE TURNED OFF AND THE KEY REMOVED WITH THE AUTOMATIC TRANSMISSION STILL IN DRIVE ON 2 OCCASIONS UP TO DATE. *LA
FRIDAY EVENING WHILE DRIVING IN 5:00 PM TRAFFIC I HAD A BLOWOUT ON THE INTERSTATE IN MY 2002 HONDA CRV. IT WAS THE DRIVER'S SIDE BACK TIRE WHICH HAD THE BLOWOUT. THE CAR IS ABOUT 1 1/2 YEARS OLD WITH 26,000 MILES ON IT. I WAS NOT HURT NOR WAS THE CAR DAMAGED. THE TIRE IS A BRIDGESTONE, I APOLOGIZE THAT I DO NOT KNOW THE EXACT MODEL, AND IS THE STANDARD TIRE PUT ON THE CAR WHEN IT WAS SOLD TO ME NEW OFF THE HONDA LOT. ON SATURDAY MORNING I WENT TO A TIRE SHOP TO GET A NEW TIRE AND WAS INFORMED THAT I HAD SEVERE TREAD SEPARATION ON THE OTHER 3 TIRES. THE SPARE HAD AS YOU CAN IMAGINE NO SEPARATION. THE DRIVER'S FRONT TIRE SHOWED SIGNS OF SEVERE SEPARATION, THAT EVEN A NOVICE LIKE MYSELF COULD NOTICE. THE GENTLEMEN AT THE TIRE SHOP SAID THAT ALL FOUR TIRES HAVING TREAD SEPARATION COULD POSSIBLY BE A DEFECT FROM THE FACTORY. TO MAKE MATTERS WORSE, IN AUGUST 2003 I HAD A 20,000 MILE CHECK UP AT A LOCAL HONDA DEALER, WHICH INCLUDED TIRE ROTATION AND INSPECTION OF THE CONDITION OF THE TIRE. IN SEPTEMBER 2003 I RETURNED TO THE SAME HONDA DEALER TO GET THE TIRES BALANCED. I AM EXTREMELY CONCERNED THAT THE TIRE HAD A BLOWOUT BUT EVEN MORE CONCERNED THAT THE MECHANICS DID NOT NOTICE THE TREAD SEPARATION. I JUST THOUGHT I WOULD PASS ALONG THIS BIT OF INFORMATION. *LA
WHILE DRIVING AT 40-MPH WAS INVOLVED IN A FRONT COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED, NO AIR BAG WARNING LIGHT APPEARED PRIOR TO THE CRASH. DRIVER WAS WEARING THE SEAT BELT.*AK
AIR CONDITIONER COMPRESSOR HAD COMPLETELY FAILED. A FEW DAYS AFTER THE COMPRESSOR FAILED, THE SERPENTINE BELT SNAPPED. *AK THE VEHICLE WAS IN MOTION WHEN THE A/C WENT OUT WITH NO WARNING. THE VEHICLE MADE A TAPPING NOISE AND SMELLED LIKE BURNING RUBBER ALONG WITH SMOKE COMING OUT FROM THE HOOD WHEN THE SERPENTINE BELT WAS FOUND SNAPPED. *SCC *JB
THE DEALERSHIP DOES NOT HAVE THE PARTS AVAILABLE FOR RECALL#03V274000. THE CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE STALLING, BUT IS ABLE TO RESTART WITH NO PROBLEM. SOUTH MOTORS 305-256-2340. PLEASE PROVIDE THE DEALERSHIPS ADDRESS. *PH
REAR SUSPENSION ARM FELL OFF OF THE VEHICLE AS I WAS BACKING UP. IF I HAD BEEN TRAVELING AT ANY ROAD OR HIGHWAY SPEED FEEL I WOULD HAVE BEEN SERIOUSLY HURT OR KILLED. THE RUBBER BUSHING THAT HOLDS THE ARM IS HELD UP BY 2 PINS WHICH ARE ATTACHED TO THE UNIBODY BY ONE BOLT EACH AND AS THE RUBBER MOVES IT LOOSENED THE RETANING PINS WHICH BENT DUE TO THE LOOSENESS OF THE BOLTS AND THAT THEY ARE NOT ONE SOLID THROUGH PIN. AS THE RUBBER STARTS TO AGE I BELIEVE MANY OF THESE CR-V'S WILL BE RESPONSIBLE FOR A MULTITUDE OF INJURIES AND DEATHS. I HAVE DIGITAL PICTURES OF THE FAILURE, I ALSO HAVE RECORDED CONVERSATIONS WITH MY HONDA REP. I ALSO HAVE THE OLD PARTS IF YOU WOULD LIKE TO EXAMINE THEM. MY HONDA REP, WHO WAS RUDE AND CONDESCENDING, FIRST TOLD ME THAT HONDA WOULD FIX THE CR-V AND LESS THAN A WEEK LATER SAID THAT I SHOULD CONTACT MY INSURANCE COMPANY. WHEN FARMERS INSURANCE ADJUSTER LOOKED AT THE CR-V I WAS TOLD THAT THERE WAS NO EXTERNAL DAMAGE AND THAT IT WAS EQUIPMENT FAILURE. I AM CONCERNED THAT OTHER PEOPLE WILL BE HURT DUE TO THIS VERY STEALTH DESIGN FLAW.
VEHICLE JUMPED OUT OF PARK AND CRASHED INTO FARMING EQUIPMENT ON PRIVATE PROPERTY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT SOME OF THE TRANSMISSION PARTS WERE CORRODED. *AK HONDA DIDN'T INFORM THE CONSUMER OF THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR MONTHS WITH A COMPLAINT OF DIFFICULTY SHIFTING. THE CONSUMER WAS ALMOST REAR ENDED TWICE BECAUSE THE VEHICLE WOULDN'T SHIFT FROM REVERSE TO DRIVE. *SCC *JB
DRIVERS SIDE HEADLIGHT IS DIM, REPLACED HEADLIGHT BULB AND IT IS STILL DIM. *NLM
CONSUMER STATES WHILE VEHICLE WAS PARKED AND WITHOUT ANY INDICATION IT ROLLED BACKWARDS. *AK THE MECHANIC INFORMED THE CONSUMER THE SHIFT CABLE WAS DIRTY WHICH MAY HAVE CAUSED THE VEHICLE TO ROLL.*TS *JB
PROBLEMS CONCERNING WITH A/T SHIFT CABLE.*MR CONSUMER QUESTION WHETHER OR NOT DIRT COULD CAUSE THE CABLE TO SLIP, RATHER THAN THE CORROSION CONCEPT IDENTIFIED IN THE RECALL. CONSUMER BELIEVES THE PARK GEAR SHOULD NOT HAVE ALLOWED HER VEHICLE TO MOVE WHILE IN PARK. CONSUMER FIRST EXPERIENCED THIS FAILURE WHEN SHE PULLED INTO HER GARAGE, AND PARKED THE VEHICLE. AFTER SHE EXITED THE VEHICLE, SHE SEEN IT ROLL BACKWARDS. SHE JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES. UNFORTUNATELY, THE MOVING DOOR JAMMED INTO THE SIDE OF THE GARAGE. SHE PULLED IT AWAY FROM THE GARAGE WALL AND PARKED IT AGAIN IN ITS ORIGINAL PLACE. AT THIS POINT SHE NOTICED THE DOOR AND THE GARAGE SUSTAINED DAMAGE. IN ADDITION, CONSUMER NOTED THE GARAGE HAS A LITTLE SLOPE. THE NEXT DAY, THE SERVICEMAN KNEW WHAT HAD HAPPENED WHEN THE CONSUMER WENT THE GET THE DOOR REPAIRED. CONSUMER WAS TOLD TO ORDER THE PARTS AND SHE DID. THE DOOR HAD SCRATCHES, DENTS AND DAMAGES TO THE VINYL MOLDING. CONSUMER WAS INFORMED BY OTHERS TO CHECK FOR RECALLS. SHE DID FIND THAT THERE WAS A RECALL FOR THIS DEFECT. CONSUMER WAS TOLD TO USE THE PARK BRAKE UNTIL THE RECALL WAS PERFORMED. SHE REQUESTED THAT HONDA ABSORB THE COST TO RESTORE THE VEHICLE IN THE "AS NEW" STATE IT WAS IN SINCE THE DAMAGE WAS DUE TO A MECHANICAL FAILURE. *PH
WHILE DRIVING, AND WITHOUT WARNING THE LEFT REAR SIDE TIRE BLEWOUT, WHICH CAUSED THE CONSUMER TO PULL OVER. SIZE#P20570R15 . DEALER NOTIFIED. *AK THERE WERE 3 SPLITS FROM THE EDGE OF WHEEL THE MOUNTS TOWARD THE OUTSIDE OF THE TIRE. *TS *JB
SAFETY RECALL NOTICE FOR A/T SHIFT CABLE. *MR THE VEHICLE ROLLED BACK AND HIT THE CONSUMER. THE CONSUMER REACHED IN THE VEHICLE TO TAKE THE KEYS OUT WHEN THIS OCCUERD. THE CONSUMER WAS DRAGGED SEVERAL YARDS WHILE HOLDING THE DOOR. THE VEHICLE CONTINUED MOVING BACKWARDS UNTIL IT RESTED AGAINST THE SIDEWALK. THE CONSUMER RECEIVED A RECALL NOTICE AFTER THE INCIDENT HAPPENED. *SCC *JB
ENGINE LIGHT KEEPS COMING ON & THEN CAR WILL DRIVE ROUGH. I HAVE TAKEN IT IN 3 TIMES ALREADY FOR SAME PROBLEM, THEY TOLD ME TO MAKE SURE GAS CAP IS ON TIGHT AND NOT TO OVER/UNDER FILL WITH GAS I HAVE BEEN DOING AS TOLD AND THE PROBLEM IS STILL PRESENT FOR THE 4TH TIME. CAR WAS PURCHASED ON AUGUST 2002.
THE GEAR SHIFTER BECAME HARD TO SHIFT AT TIMES, THE CONSUMER WAS TOLD TO MAKE SURE THE BRAKE WAS PRESSED HARD ENOUGH WHEN THE GEAR WAS PLACED INTO PARK OR BEING TAKEN OUT OF PARK. THREE WEEKS LATER THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE ROLLED WHILE STILL IN PARK, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONSUMER WAS TOLD THE PART WAS EXPOSED TO ELEMENTS WHICH CAUSED IT TO RUST. *AK *TS *JB
WHILE APPROACHING AN INTERSECTION AND WITHOUT PRIOR WARNING. ANOTHER VEHICLE JUMPED IN FRONT OF CONSUMER CAUSING HIM TO APPLY BRAKES. THE OTHER VEHICLE HIT HIM FROM THE SIDE. FRONT DRIVER'S SIDE AIRBAG DIDN'T DEPLOY. DEALER WAS AWARE OF PROBLEM. PLEASE FILL IN ADDITION PROBLEM.
THE CAR STARTED MAKING A LOUD DRAGGING SOUND WHEN I MADE A U-TURN TO THE LEFT ONLY. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES AND THE THIRD TIME THEY WERE FINALLY ABLE TO FIGURE OUT THE PROBLEM. THE MECHANICS SAID THAT THE FRONT FENDER WAS PRESSING ON THE TIRES WHEN I TURNED. THE SOUND DISAPEARED FEW DAYS AND THEN RETURNED, BUT WAS MORE SUBTLE. IT'S A PAIN TO HEAR THAT SOUND AND NOT KNOW WHAT'S WRONG WITH IT. IN ADDITION, THE LOUD CLICKING SOUND THAT THE TIRES MAKE WHEN I STEP ON THE BRAKES IS IRRITATING.*AK
MAY 19, 2003 AT 6:30PM - BRIDGESTONE DUELER H/T TIRE BLEW OUT; TIRE SEPARATED FROM TREAD AND FLEW BACK AND HIT ANOTHER VEHICLE. TOOK REMAINING PARTS OF TIRE INTO FIRESTONE AND WAS TOLD BY A REPRESENTATIVE "I CAN WARRANTY OUT THE DAMAGED TIRE AS A DEFECT, BUT CANNOT REPLACE OTHER THREE TIRES - THEY LOOK FINE". I EXPLAINED THE OTHER TIRE WAS "FINE" UNTIL IT BLEW OUT ON THE HIGHWAY, I WAS SHOCKED THAT HE WAS WILLING TO WARRANTY THE DAMAGED TIRE AS A DEFECT, BUT WOULD NOT REPLACE THE OTHER TIRES OF THE SAME MAKE AND MODEL. I HAVE PICTURES OF THE DAMAGED TIRE AND COMPARED IT TO OTHER BLOW OUTS WHICH HAVE CAUSED FATAL ACCIDENTS AND FOUND MY TIRE LOOKS EXACTLY LIKE OTHER BLOW OUTS. THE POLICE OFFICER WHO SHOWED UP TO THE ACCIDENT DID NOT TAKE A REPORT BUT DID SAY THAT EVEN AT HIGH SPEEDS OR LAYING A SPIKE STRIP DOWN WOULD NOT CAUSE A BLOW OUT LIKE THIS AND SUSPECTED A DEFECT.*JB
CALIPERS LOCKED UP CAUSING REPLACEMENT OF COMPLETE BRAKE SYSTEM. CALIPERS, PADS AND ROTORS ON ALL FOUR WHEELS. 17,000 ORIGINAL MILES AT TIME OF INCIDENT. *JB
SUN VISOR DETACHES ON DRIVERS SIDE FOR NO APPARENT REASON. ALL 3 TIMES VISOR WAS REPLACED BY VARIOUS HONDA DEALERS (WE MOVED SINCE 1S T OCCURENCE) AT NO CHARGE.*AK IT DID NOT CAUSE AN ACCIDENT, BUT COULD HAVE IF VISOR DETACHED WHILE DRIVNG AT A HIGHER SPEED OR IN TRAFFIC, AS THE VISOR POPS OFF AND HITS THE DRIVER.
THE CONTROL SYSTEM LIGHT CAME ILLUMINATED, ACCORDING TO THE OWNERS MANUAL IT MEANT THE FUEL CAP WAS LOOSE OR THERE WAS A WITH THE ENGINE. UPON INSPECTION OF THE VEHICLE THE FUEL CAP WAS SECURED. *JB
NAR 05/06/2003 MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SEVERE DAMAGES OCCURRED TO THE VEHICLE, THE FRAME WAS BENT, RADIATOR WAS DEFECTIVE, AND THE AIR BAGS DID NOT DEPLOY. *CB
2002 HONDA CRV PURCHASED AT BRICKELL HONDA 12/02 IN MIAMI, FL. ON 3/6/2003, AS CAR WAS TRAVELING AT APPROXIMATELY 50 MPH ON A BUSY HIGHWAY (PALMETTO EXPRESSWAY) DURING RUSH HOUR, THE CAR TURNED OFF, STEERING LOCKED. THANKFULLY I WAS ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. IT WAS A MIRACLE I DIDN'T GET HIT BY OTHERS TRAVELING AT EVEN FASTER SPEEDS. I TOOK THE CAR, SAME EVENING TO BRAMAN HONDA, THE CLOSEST DEALERSHIP, WHERE THE FOLLOWING DAY IT WAS REPAIRED. SUPPOSEDLY, THE COMPUTER HAD NOT BEEN PROGRAMMED AT THE TIME OF PURCHASE. THIS IS UNACCEPTABLE AND IRRESPONSIBLE. I COULD HAVE DIED, CAUSED SIGNIFICANT DAMAGE TO MYSELF, THE CAR AND MANY OTHERS ON THE SAME ROAD THAT DAY. *NLM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP FLASHED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES OVER THE YEARS AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Data synced from NHTSA on May 4, 2026