2011 Honda CR-V Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TAKATA RECALL I RECEIVED A NOTIFICATION ABOUT MY CAR FROM HONDA USA IN THE SPRING. I CONTACTED THE HONDA DEALERSHIP AND THEY TOLD ME THAT THE PARTS WOULD BE AVAILABLE IN THE EARLY SUMMER. I CONTACTED THEM AGAIN YESTERDAY,8/9/2016. A SERVICE TECH SCHEDULED AN APPOINTMENT FOR 8/14/16 AND TOLD ME THAT THE REPAIR WOULD TAKE ABOUT 90 MINUTES. LESS THAN A HOUR LATER I RECEIVED A MESSAGE TO CALL THE DEALERSHIP BACK. THE MAN DID NOT LEAVE HIS NAME. THE RECEPTIONIST TOLD ME HIS FIRST NAME, PETER. HE DID NOT ANWER HIS DIRECT LINE. I WAS TRANSFERRED TO SOMEONE ELSE, NANCY. SHE TOLD ME THAT HONDA HAD NOT YET PROVIDED THE PART AND THAT "SUMMER" WAS A VAGUE TIMELINE. SHE TOLD ME THAT THE REPORTED INCIDENTS ALL TOOK PLACE IN THE SOUTH WHERE IT IS HOT AND HUMID AND THAT I HAD NO REASON TO BE CONCERNED. MASSACHUSETTS HAS BEEN VERY HOT AND HUMID THIS SUMMER. I COMMUTE IN AND AROUND BOSTON, MA WHERE TRAFFIC IS TERRIBLE. I AM VERY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. THE WOMAN TOLD ME TO CALL AROUND OTHER HONDA DEALERS TO SEE IF THEY HAD THE PARTS. SHE SAID THAT THE DEALERSHIP WILL NOT NOTIFY ME WHEN THE PARTS ARE AVAILABLE, I HAVE TO KEEP CHECKING. I KNOW OTHER HONDA OWNERS WHO HAVE HAD THEIR CARS REPAIRED 2 MONTHS AGO. THEY WERE PROVIDED LOANER CARS UNTIL THE PARTS WERE IN STOCK WITHOUT QUESTION.

TAKATA RECALL I CALLED HONDA DEALER AND HONDA AUTOMOBILE CUSTOMER SERVICE REGARDING THE SAFETY RECALL NOTICE. THE NOTICE MENTIONS "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR HAS BEEN PERFORMED". SO, I TALKED TO HONDA CARLAND AT ROSWELL, GA SERVICE DEPARTMENT HOPING TO GET A LOANER. BUT THE LADY AT THE REPAIR DEPARTMENT TOLD ME THAT IT'S A SUGGESTION BUT IT'S UPTO ME IF I DRIVE WITH SOMEONE WITH FRONT PASSENGER. AND THE LOANER IS ONLY FOR THE DRIVER SIDE OF THE AIRBAG AND DOESNT APPLY TO PASSENGER SIDE OF THE AIRBAG REPLACEMENT. FEW DAYS EARLIER, I WAS TOLD THAT I HAVE TO ONLY WORRY IF THE AIRBAG LIGHT COMES ON AND SHOULD BE OK DRIVING AROUND. IN MY OPINION, THIS IS RIDICULOUS AS NOT ALL OF THEM HAVE A PRIVILEGE NOT TO USE CERTAIN PART OF THE CAR, WHILE WE WAIT WEEKS FOR IT TO GET REPLACEMENT. ISN'T' HONDA REQUIRED BY LAW TO PROVIDE THE LOANER IN THIS CASE? IS ONE'S HEALTH AND LIFE IS LESS IMPORTANT FOR HONDA THAN SAVING FEW BUCKS?

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL 7-21 - WE SCHEDULED TO DROP OFF OUR VEHICLE AT VALLEY HONDA REGARDING DRIVER AND PASSENGER AIRBAG RECALL. RECEIVED RENTAL. NO CONTACT WITH ANYONE FROM HONDA UNTIL 7-30 - RECEIVED MESSAGE IN THE MIDDLE OF THE DAY SAYING THE VEHICLE IS REPAIRED ARRIVED AT DEALER AT 3PM, WHERE THEY MINIMIZED THE FACT THAT ONLY THE DRIVERS AIRBAG WAS REPLACED, AND ADVISED "THERE WAS NOTHING THEY COULD DO" AND I HAD TO CONTACT HONDA DIRECTLY, (HONDAS DEPT THAT HANDLES THIS, IS CLOSED WEEKENDS) WAS FORCED TO TAKE UNSAFE VEHICLE OR PAY FOR THE RENTAL AT THE END OF THE DAY ON A SATURDAY. CONTACTED HONDA AND SPENT AN HOUR ON THE PHONE, WAS TOLD IT WOULD BE ESCALATED AND I WOULD HEAR BACK. 8-2- CALLED HONDA, NO RESOLUTION, WAS TOLD IT WAS NOT ESCALATED, HAD TICKET ESCALATED. 8-5 - STILL NO CONTACT FROM HONDA, CALLED THEM, WAS TOLD NOTHING HAS CHANGED, BUT THEY WILL ESCALATE TO MANAGEMENT 8-5 1PM - HEARD BACK FROM HONDA THAT SOMEONE WILL REVIEW IT AND GET BACK TO ME POSSIBLY IN THE NEXT 1-2 WEEKS. HONDA IS INTENTIONALLY MISREPRESENTING THE REPAIR PROCESS, PUSHING MY FAMILY INTO A CORNER AND FORCING US TO TAKE OUR VEHICLE, DEALERS ARE DOING NOTHING TO STOP THIS NOR TO RESOLVE THE ISSUE. THEY ARE HOPING BY PROLONGING THIS PROCESS THAT CUSTOMERS WILL GO AWAY. HONDAS OWN SITE ADVISES THAT LOANER OR RENTAL WILL BE PROVIDED IF THE DRIVER AIRBAG NEEDS TO BE REPLACED, AND ONLY SEPARATES OUT IF THE PASSENGER ONLY NEEDS TO BE REPLACED. MY SITUATION WAS BOTH DRIVER AND PASSENGER UNTIL I WAS FORCED TO TAKE IT. SERVICE MANAGER SIGNED DOCUMENT ACKNOWLEDGING DELIVERY OF UNSAFE VEHICLE. I CURRENTLY HAVE A TOYOTA PASSENGER ONLY AIRBAG RECALL, THAT THEY ARE PROVIDING ALTERNATE TRANSPORTATION NO QUESTIONS ASKED BECAUSE I ALSO DO NOT FEEL SAFE DRIVING IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 09/20/16 *BF THE CONSUMER STATED THE AIR BAG WAS REPLACED. UPDATED 09/26/16.*JB

HONDA NOT PROVIDING LOANER CAR FOR PASSANGER AIRBAG RECALL. I HAVE MADE THEM AWARE OF MY SITUATION THAT HAVE 4 PEOPLE IN FAMILY AND NO WAY TO AVOID USING PASSANGER SEAT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PROPELLANT WAFERS MAY DEGRADE OVER TIME, WHICH COULD LEAD TO OVER AGRESSI'VE COMBUSTION IN THE EVENT THE AIRBAG IS ACTIVATED. I AM SUGGESTED NOT TO HAVE A FRONT SEAT PASSENGER. I NEED THE SEAT, BUT HONDA WILL NOT GIVE ME A RENTAL UNLESS I PAY FOR IT. HONDA IS TELLING ME FOR THE PERSON TO GET IN THE BACK. THE BACK SEATS ARE ALREADY FILLED. WHERE IS THIS FRONT SEAT PASSENGER GOING TO SIT? I AM IN NEED OF A RENTAL SO THAT SEAT WILL BE RETURNED TO ME. THANK YOU

TAKATA RECALL; AMERICAN HONDA IS NOT RESPONDING TO CALLS MADE TO AMERICAN HONDA CUSTOMER SERVICE NUMBERS PROVIDED IN THEIR RECALL NOTICE. THE ELECTRONIC RESPONSE IS THAT "ALL OF OUR AGENTS ARE CURRENTLY BUSY", AND WAITING ON THE PHONE FOR OVER 30 MINUTES DOES NOT CHANGE THE RESPONSE. I HAVE ALREADY FILED A HARDSHIP CASE REQUESTING A LOANER VEHICLE, AND DESPITE AN EARLIER PROMISE OF A RESPONSE, NOTHING HAS HAPPENED.

"PASSENGER AIRBAG INFLATOR" AND "TAKATA RECALL". THIS IS REGARDING THE RECALL NUMBERS 16V-346 AND 16V-061 FOR CR-V 2011 MODEL. I HAVE RECEIVED TWO RECALL NOTICES ONE IN MARCH 2016 AND OTHER ONE IN JULY 2016. SINCE IT'S CLEARLY INDICATED IN THE SAFETY RECALL NOTICE RECEIVED FROM HONDA THAT IT'S RISKY TO HAVE PASSENGER IN THE FRONT PASSENGER SEAT, I AM VERY MUCH WORRIED WITH ACCOMPANYING MY FAMILY AND FRIENDS IN THIS VEHICLE WITH SAFETY. EVEN I AM NOT SURE IF SAME RISK APPLICABLE FOR THE DRIVER AS WELL. THE FIX FOR THIS ISSUE TAKING SO LONG EVEN THOUGH IT'S VERY CLEAR THAT THERE IS A HIGH RISK FOR DEATH OR BODY INJURY IF AIRBAG IS INFLATED. PLEASE HAVE THE SERVICING FACILITY PROVIDE AN ALTERNATIVE ARRANGEMENT UNTIL THESE PARTS AVAILABLE. I AM A COMMON MAN WHO HAS ONLY ONE VEHICLE FOR DAY TO DAY USE AND IF ANY MAJOR INJURIES/DEATH HAPPENED TO ME OR MY FAMILY DUE TO THIS AIRBAG ISSUE, I WOULD LIKE TO KNOW IF HONDA WOULD BE READY TO TAKE THE RESPONSIBILITY FOR THAT. PLEASE CONSIDER IT AS A HIGH PRIORITY ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION MORE THAN THREE MONTHS AGO FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL- MY EIGHTEEN YEAR OLD DAUGHTER'S CAR HAS BEEN ON THE WAITING LIST FOR A NEW AIRBAG SINCE MARCH 2016. NOW THERE IS A RECALL ON THE PASSENGERS SIDE AIRBAG. WE CHECKED WITH OUR LOCAL HONDA DEALER (HERITAGE HONDA IN ROME GA) AND ARE TOLD NOT ONLY THAT WE HAVE TO RENT FROM ENTERPRISE BECAUSE THEY HAVE NO LOANER BUT THAT WE HAVE TO SUPPLY OUR OWN INSURANCE AND THAT OUR DAUGHTER CAN NOT DRIVE THE RENTAL CAR. THERE IS NO DATE GIVEN FOR WHEN THE REPAIR CAN BE EXECUTED! I HAVE READ ON THE HONDA/ACURA WEBSITE HOW TEENS CAN NOW DRIVE LOANERS OR RENTALS BUT THIS WAS NEVER MENTIONED BY OUR LOCAL DEALER. WE HAVE ALWAYS THOUGHT VERY HIGHLY OF HONDA CARS AND HAVE OWNED A 1998 CR-V FOR MANY MILES. THIS UNFORTUNATE ISSUE WITH THE AIRBAGS SHOULD NOT HAVE SUCH AN IMPACT ON THE LOYAL HONDA CUSTOMERS. I WOULD LIKE FOR SOMEONE TO MAKE THIS RIGHT. CONTACTING OUR LOCAL DEALER AND HAVING THEM LOAN MY DAUGHTER A GOOD CAR UNTIL HER'S CAN BE REPAIRED WILL BE AN ENORMOUS JESTER OF GOOD WILL FROM HONDA AND I WILL LET IT BE KNOWN BUT I ALSO INTEND ON PURSUING OTHER AVENUES IF WE ARE HAVING TO ADJUST OUR LIFESTYLE TO ADHERE TO THE ISSUES RELATED TO THIS RECALL. PLEASE CONTACT ME AT [XXX] OR [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TAKATA RECALL.

TAKATA RECALL. LOCAL HONDA DEALERSHIP WAS CALLED IN JULY, 2016 ABOUT NEED TO REPLACE PASSENGER AIRBAG PER LETTER RECEIVED JULY, 2016 FROM HONDA AUTOMOBILE DIVISION. WE WERE TOLD IT WOULD BE ABOUT SIX WEEKS. IT IS NOW OVER 9 WEEKS AND WE ARE STILL WAITING. WE WERE TOLD NOT TO ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT. THIS IS DEFINITELY A PROBLEM FOR US. AT LEAST WHEN IT WAS THE DRIVER SIDE AIRBAG, HONDA RENTED A CAR FOR US UNTIL THE AIRBAG COULD BE REPLACED. THIS TIME THEY WILL NOT. WHAT ARE OUR OPTIONS PER THE NHTSA.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *CN

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 10/04/16.*JB

"TAKATA RECALL" VEHICLES IN HIGH HUMIDITY REGIONS ARE BEING RECALLED FOR PASSENGER SIDE AIRBAG FAILURE. WE LIVE IN AN AREA OF VERY HIGH HUMIDITY WHICH IS NOT IN SPECIFIC REGION OF THE RECALL. WE WANT THIS PASSENGER SIDE AIRBAG REPLACED OR DISABLED. BETTER TO BE WITHOUT THIS AIRBAG, THEN TO HAVE A FACE FULL OF SHRAPNEL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE REPAIR HAS BEEN RESOLVED AND FIXED. *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/30/16*LJ UPDATED 10/05/16.*JB

TAKATA RECALL- I HAVE BEEN CONTACTING MY LOCAL HONDA DEALER TO HAVE MY TAKATA AIRBAGS REPAIRED SINCE APRIL, AND THEY KEEP TELLING ME THEY AR WAITING FOR PARTS. WHEN I CALLED TODAY, I WAS TOLD THEY"HOPE" TO GET PARTS THIS SUMMER. THIS SEEMS UNACCEPTABLE IN LIGHT OF THE DANGER OF THESE AIRBAGS. CAN ANYTHING BE DONE TO EXPEDITE THE PROCESS?

TAKATA RECALL. LOCAL HONDA DEALERSHIP (BIG ISLAND HONDA, KAILUA-KONA, HI, 96740) DOES NOT PROVIDE INFORMATION AS TO WHEN PARTS AVAILABLE, ONLY VAGUELY STATING SOMETIME IN THE NEXT SEVERAL MONTHS. THIS STATEMENT HAS BEEN REPEATED SINCE MARCH 2016. HONDA ASKED US TO CHECK BACK OR THAT THEY MIGHT CALL SOMETIME. CONFIRMATION OF THE PARTICULAR PARTS BEING ORDERED FOR THE VEHICLE WOULD AT THE LEAST BE APPRECIATED! THANK YOU

MY CAR USED TO RUN 24MPG. NOW DROP DOWN TO THE 15-18MPG. I DON'T KNOW WHAT IS GOING ON? ALSO THE AIR CONDITIONER RUN ON SUMMER WILL BE HOT AIR OUT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL: IN JULY 2016 MY WIFE AND I RECEIVED A RECALL NOTICE FOR THE TAKATA AIR BAG ON OUR 2011 HONDA CR-V VEHICLE. THE AIR BAG WAS ALLEGEDLY REPLACED AT THAT TIME, BUT THE AIR BAG WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE THEN (AS I WRITE THIS NOTE IN JUNE 2018). I CAN DOCUMENT SEVERAL ADDITIONAL TIMES SINCE THE ORIGINAL RECALL REPAIR WAS PERFORMED THAT THE AIR BAG LIGHT HAS COME ON, WITH THE HONDA DEALERSHIP GIVING VARIOUS EXPLANATIONS, WHILE NOT SOLVING THE PROBLEM. IF YOU INCLUDE THE ORIGINAL RECALL NOTICE, I HAVE 10 SERVICE REPAIR RECORDS OVER 2 YEARS SHOWING THE SRS LIGHT COMING ON BECAUSE OF A PROBLEM OR DEFECT. MY WIFE DRIVES THE CAR PRIMARILY, TAKING OUR SON TO AND FROM SCHOOL AND OTHER ACTIVITIES. SHE NO LONGER FEELS SAFE DRIVING THIS CAR AND WE NOW DO NOT TRUST THE LOCAL HONDA DEALERSHIP, WHICH HAS PROVIDED OFTEN-CHANGING ANSWERS OR EXPLANATIONS FOR THE AIR BAG WARNING LIGHT ISSUE. WE HOPE YOU CAN HELP US.

TAKATA RECALL.

TAKATA RECALL IN MARCH 2016 I RECEIVED A RECALL NOTICE ON MY 2011 CRV FOR THE TAKATA AIRBAG. THE RECALL NOTICE INDICATED MY AIRBAG WOULD BE REPLACED IN SUMMER OF 2016. I CONTACTED MY LOCAL DEALER IN JUNE AND AGAIN TODAY (JULY). THEY SAY THEY ONLY GET A COUPLE AIRBAGS A WEEK AND DO NOT KNOW WHEN THEY CAN REPLACE MY AIRBAG. I ALSO CONTACTED THE NATIONAL HONDA RECALL LINE AND WAS GIVEN NO SATISFACTION ON WHEN MY CAR MIGHT BE REPAIRED. THE RECALL NOTICE STATES "PAST RUPTURES LIKE THIS HAVE KILLED AND INJURED VEHICLE DRIVERS". OUR DAUGHTER IS SUPPOSED TO TAKE THIS VEHICLE TO COLLEGE OVER A THOUSAND MILES AWAY IN AUGUST, AND THE HONDA IS REFUSING TO REPLACE THIS AIRBAG IN A TIMELY AND REASONABLE MANNER.

I RECEIVED TAKATA RECALL LETTER MAR 2016. THE LETTER STATES THE LOCAL HONDA DEALER WILL RESOLVE WITHIN 60 DAYS. LOCAL HONDA DEALER IS HONDA OF BAY COUNTY, PANAMA CITY FL. I HAVE CALLED THREE TIMES, IN MAY, JUNE AND JULY TO HAVE MY DRIVER AND PASSENGER AIRBAGS REPLACED. EACH TIME I HAVE BEEN TURNED AWAY BY THE SERVICE REPS. THIS IS EXTREMELY UNACCEPTABLE. I WAS NOT INFORMED OF THE FREE USE OF CAR RENTAL. MY LAST CALL I WAS CONNECTED TO A REGIONAL CALL CENTER WHICH VERIFIED THERE ARE PARTS AVAILABLE FOR MY PASSENGER AIRBAG AND SCHEDULED ME FOR SERVICE ON 7/1/2016. WHEN I ARRIVED AT THE HONDA OF BAY COUNTY SERVICE DESK I WAS TURNED AWAY AGAIN. THE SERVICE REPS AND HONDA ARE NOT CONCERNED FOR CUSTOMER SAFETY. THIS IS EXTREMELY BAD BUSINESS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR ILLUMINATED SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. REPLACEMENT PARTS STILL NOT AVAILABLE AND HONDA REFUSES ALTERNATE TRANSPORTATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. I TOOK MY VEHICLE IN TO HAVE THE AIRBAG REPLACED AND THE DAY I GOT ON IT BACK, 29JUN16, THE ABS/VSA SYSTEM HAD SHUTDOWN ON ME. I TOOK IT BACK TO THE DEALERSHIP IMMEDIATELY AND WASN'T ABLE TO GET IT TAKEN CARE OF SINCE THE TECHNICIANS WERE GONE. TWO DAYS LATER THEY WERE ABLE TO TAKE A LOOK AT IT AND THEY SAID IT SEEMS TO BE A FAULTY SENSOR OR WIRING ISSUE. AFTER HAVING THE SENSOR REPLACED THE SYSTEM STILL SHUTDOWN ON ME. AS OF YESTERDAY, AND SEVERAL TRIPS TO THE DEALERSHIP, THEY DETERMINED THAT THE VSA MODULE HAD FAILED. I DID SOME RESEARCH AND DISCOVERED THAT VSA MODULE FAILURE HAS OCCURRED BEFORE THAT LED UP TO A LAWSUIT AND RECALL ON VSA MODULES. I DON'T BELIEVE I'M THE ONLY ONE OUT THERE STILL HAVING VSA MODULE FAILURE ISSUES. IS THIS STILL A PROBLEM YOU GUYS ARE GETTING COMPLAINTS ABOUT? IS THERE ANY INFORMATION YOU GUYS CAN PROVIDE TO ME REGARDING THIS MATTER? I'VE ALREADY NOTIFIED HONDA OF USA ABOUT THIS AND AM NOW NOTIFYING YOU GUYS OF THE PROBLEM. THE SYSTEM HAS SHUTDOWN ON ME AT RANDOM. SOMETIMES IT HAPPENS WHEN I FIRST START THE CAR UP AND IT'S STILL IN PARK AND OTHER TIMES IT HAS HAPPENED WHILE DRIVING DOWN CITY STREETS AND HIGHWAYS WHETHER I'M BRAKING OR NOT.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE CONTACT WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE CONTACT STATED THAT THIS WAS DUE TO THE DEALER NOT RESPONDING AFTER TWO CALLS WERE ATTEMPTED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/17/16.*JB

TAKATA RECALL. - I'VE BEEN WAITING SINCE WE RECEIVED A JUNE 2016 LETTER FROM AMERICAN HONDA THAT THERE WAS A RECALL FOR OUR FRONT AIRBAGS. IT SAID PARTS WOULD BE AVAILABLE BY THE END OF SUMMER OR FALL. WE HAVE HEARD NOTHING & ARE PLANNING TO TAKE A CROSS COUNTRY ROAD TRIP IN EARLY JANUARY. WHEN CAN WE EXPECT TO SEE REPLACEMENT PARTS. HAVE WE ANY OTHER OPTIONS SUCH AS EXCHANGING THE VEHICLE FOR ONE WITHOUT AN AIRBAG RECALL? OR SELLING IT WITHOUT LOSING A DIME TO ANY HONDA DEALERSHIP?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 08/08/16 *BF UPDATED 09/08/16.*JB

TPMS SYSTEM ON A NUMBER OF OCCASIONS THE TIRE PRESSURE MONITORING SYSTEM (TPMS)HAS FAULTED OUT WHILE DRIVING ON THE HIGHWAY. EACH TIME THE FAULT RESULTED IN THE TRACTION CONTROL SYSTEM TURNING ON WITH NO WAY OF TURNING IT OFF WHICH ESSENTIALLY MEANS YOU ARE IN ALL WHEEL DRIVE MODE EVEN ON THE HIGHWAY. I BROUGHT IT IN TO THE DEALER WHO BASICALLY SAID THAT THE PROBLEM IS DUE TO THE TPMS SYSTEM FAULTING OUT DUE TO RADIO FREQUENCY INTERFERENCE CAUSED BY A CELL PHONE CHARGER CORD PLUGGED INTO 12V ACCESSORY OUTLETS IN THE FRONT OF THE VEHICLE WHEN THE CAR IS DRIVEN MORE THAN 49 MPH FOR OVER 20 MINUTES . THE RADIO INTERFERENCE AFFECTS MOST HONDA CARS. HONDA WARRANTY DOES NOT COVER THE COST TO RESET THE TPMS SYSTEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ UPDATED 09/21/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EXCESSIVE OIL CONSUMPTION. CHECK ENGINE LIGHT CAME ON AND VEHICLE REQUIRED 2 QUARTS OF ENGINE OIL. VEHICLE ONLY HAS 62,000 MILES ON IT. HONDA CLAIMS THAT 1 QUART PER 1,000 MILES IS NORMAL OIL CONSUMPTION!