NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
In May of 2022, my CRV showed many warning messages for nearly every system in the vehicle including emissions, brakes, power steering, vehicle stability assist, adaptive cruise control, collision mitigation and several others. A friend had the same thing happen except he was traveling at 70mph and experienced a very serious, life-changing car crash. I had my vehicle towed to Honda dealer and was told there was a misfire on cylinder 3 (PO303) and that cylinder 1 looked worn as well. They replaced spark plugs on those cylinders (though I requested they do all 4 at once) and the A/C unit. Apparently this is a "known problem" to Honda but I was never told things to watch for, or to bring the vehicle in for service, until it was inoperable. The dealership gave me a copy of Service Bulletin 19-032 by Honda-- dated June 18, 2019 and said the "good news" was they would extend my warranty for an additional year. If there were another issue, I would not be on the hook for repairs. Only 6 months later, all of the same warning lights came on again-- this time as I was driving my 3-year-old to daycare. I pulled over and again had the vehicle towed. The dealer reports the same diagnostic codes and issues, but this time says their repair flow chart indicates the next step is a $1500 fuel injector replacement. Somehow, despite being distinctly related, it is not covered by the extended warranty. To my understanding, fuel injectors do not generally need replacing in my area before about 100,000 miles. My vehicle has 70,000 miles on it. My question is, what if this costly repair works for 6 months & then I have the same systems malfunctioning again? What's next on the flow chart & how much will that cost? Most importantly, what if I'm driving at 70mph with my toddler in the back seat when the brake systems go out?? Honda knows this is a serious problem & should have responded more meaningfully years ago. I've loved my CRV but can no longer drive it with confidence.
Brake warning activated for no apparent reason and brakes were engaged while traveling at 45 mph and 30 mph on two occasions. Fear rear end collision, but in both instances there was no collisions. Have not taken it to dealer based on research of this problem as reported by other drivers. No inspections were made at the time of this writing. Brake warning light came on with no time to react and brakes were engaged without driver intervention.
on 5/7/2022, noticed vehicle overheated with no warning indicators other than temp gauge had risen. upon checking vehicle noticed cooling fan was not running and found coolant low. fan would run when AC was engaged clearing possible faulty fan. upon adding coolant, the fan engaged itself. This appears to be a flaw in the design of the electrical system of the vehicle that could lead to disabling the vehicle due to overheating with no prior warnings or indicators, especially since the fan is unable to run when the coolant is low to help keep engine cool.
BATTERY ALWAYS DIE AFTER 2-3 DAYS IF VEHICLE IS NOT USE. THIS IS HAPPENING SINCE DAY ONE OF PURCHASE
There have been four separate incidents now when the automatic braking system has engaged without there being anything in front of me. When this happens, it skips over the chime and notice on the dashboard and goes straight to slamming on the brakes. On all occasions I was traveling under 40 mph and fortunately there was never anyone directly behind me. If there had been someone behind me, I likely would have been rear-ended. I have reported the problem informally the dealership (when I was there for other service), but it's difficult to replicate as this has only happened a handful of times in the last 4-5 years. I do not remember if the dealership specifically investigated the problem on my vehicle.
All warning light come on, anti-theft system activated and horn goes off randomly. Can’t stop the honking without disconnecting the battery. Sometimes you can’t turn the engine off at all. You have to keep trying about 20-30 times before it will stop. The headlights will turn on by themselves and the battery drains. Now- even with a new battery, the car won’t start at all. The BCM part 38809-TMM-A21 is on National Back-order because it’s the same part for the 2018 Honda CRV that IS on a National Recall. Why isn’t the 2017 also on recall for the same part problems
Car has been shuddering upon start and occasionally while in park or drive with foot on brake. All dash lights have come on multiple times while driving and will usually be reset once turning off the car. Took to two dealers over 1-2 years and was told they could not find an issue. Shuddering got worse so we returned to one of the dealers who told us there was a code firing for the fuel injectors and that they needed replacement but were backordered indefinitely and car would not pass inspection without them. Research online shows this is a very common issue with our year's model and they are backordered due to the high number of needed replacements.
2017 Honda CR-V. Driving and when arrived to destination went to put car into park and the shifter button was missing. Found it on the floor of the vehicle. The plastic on the button that is inserted had broken. Had trouble getting car into park. Did feel safe to drive. Called dealership they said there was a recall with a range of vin #'s, but my vehicle wasn't in that range. Very bizarre that it happened. Obviously, a defective part and Honda should cover it. Important piece to have just broken like it did.
In a construction single lane road my car braked extremely hard. My speed was less than 10 mph. The zone had pylons, two flagmen who were stationary and a raised metal plate over a trench. It happened twice, once in each direction. I immediately called Lawley Honda and brought it in after work. Their only guess is that I accidentally turned on the cruise/driver assist button on the lower right side of my steering wheel. They also said it could have happened during my oil change 4 days ago. I have never in the years I’ve owned this car accidentally turned on this control. They did not take my vehicle into the service bay. They said if there is no error code indicator illuminated then they can’t troubleshoot the vehicle.
April 23, 2022 my son was driving my vehicle in the downtown city. He found a place to parallel park and placed the gear shifter in reverse when he was done he went to place the gear shifter in park, but there was no button on the gear shifter to press in and after I freaked out, my son found the plastic piece on the floor. After many tries, he was finally able to put the knob on the gear shifter to place the vehicle in park. My question, why is that particular part made in plastic? The part that actually attaches to the gear shifter should be out of steel and the button part that is actually touched daily can be made out of plastic. Just a suggestion.
Driving around 18MPH, I was approaching a small bridge when the brake message appeared simultaneously to the automatic braking of the car. Luckily, I was going slowly, no one in front of or behind me. It was extremely abrupt and frightening. I cannot imagine what might have happened if I had been going faster.
Shift button knob broke on April 20- 2022 Location of the vehicle was out of the USA. Local Honda dealer was notified about the recall and ordered the parts, the replacement of the knob was done May May 10- 2022. I payed for the repair and Honda corporation denied a reimbursement.
I was driving down the road going about 45. All of the sudden the orange brake warning came up on my dash, the car beeped, and the brakes engaged themselves and I came to almost a complete stop. There was nothing in front of me. But there were cars behind me. I’m lucky I didn’t get hit from behind or cause and accident.
The contact owns a 2017 Honda CR-V. The contact stated while driving 68 MPH with the cruise control activated, the vehicle inadvertently decelerated and then stopped with an unknown warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that an unstated module needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 58,083.
I started getting a fuel smell in my car and couldn't figure out where its coming from, upon smelling the engine bay smelled like fuel, pulled the dipstick and it smelled real bad with fuel in it. Dealer says no fix for this at this time just change the oil. I don't feel safe about this.
While driving on a two lane road with no cars ahead and approaching a narrowing bend in the road with an on-coming car in the opposite lane, the vehicle suddenly and unexpectedly gave a beeping warning and applied braking. After slowing the vehicle considerably, the emergency braking ceased and normal driver control resumed. Vehicle following was fortunately not following close enough to avoid rear end collision. This has occurred twice before while pulling into a garage and while passing a parking lot beside road where a car was backing close to roadway without entering roadway. No cars in lane ahead, following, or on-coming.
The shifter button on the gear shift handle just randomly broke and popped off. Will have to replace it.
All warning lights come up on vehicle. Recall needed. This is occurring on most 2017 CRV
On April 3 2022 at 7:00am I was driving north on Eastlake in Seattle, WA. I was going 25mph and there were no other cars in front or behind me as well as none on either side of me. My 2017 Honda CRV EXL suddenly braked throwing me against the steering wheel and throwing items in the car to the floor. There was no warning message displayed on information panel. I let off the gas instantly and then was able to continue going. Car is now at Honda of Seattle to diagnose issue.
All warning lights start cycling through and flashing. Not able to use the automated driving system at all. Honda diagnostics reports all 4 fuel injectors need to be replaced. Fuel is too rich. This is NOT just a cold weather problem. I live in Arkansas and it has been happening all summer in 100+ degree heat.
Dashboard lights come on while driving, emissions problems, lack of power and engine light flashing . When I start it 2 out 3 times can feel a light vibration and has vibrated while driving.
I was driving on an urban street this morning at approx 20-25 mph, with cars in front and behind be (at least 2 car-lengths away. I had stopped at an intersection and continued on when the light turned green, following a car in front of me at a safe 2-car length distance. My car suddenly had a warning sound, and the instrument panel was blinking. When I looked to read it (flashing "BRAKE") the car had already started its emergency brake. It was approx 6:15am, and dark outside. The only thing that can be seen the might have caused this was a 1 inch metal panel on the road along my path (indeed the car stopped inches in front of it). A similar incident happened about a year ago, with a similar circumstance of a metal plate on a roadway (not the same road as today). Under a similar speed (30-35mph). That said, I have driven over other metal panels almost daily without incident. This incident seems to be similar to other reports on the news in late Feb 2022, which NHTSA is investigating. The car and passengers are safe. It was checked during routine maintenance about one month ago at an authorized Honda Service Center.
In an incident dated March 28, 2022 a Woodbury, MN, driver attempted to shift from “Park” to “Reverse” to back out of the garage into the driveway, only to look down and find the shift button missing. They searched for the button and found it on the console, having fallen off while in “Reverse.” At the very least, this is an inconvenience. At the very worst, this affects the driver’s control over the car, and it may be disastrous in any situation in which they need to shift into or out of “Reverse” or "Park" very quickly.
I was driving my 2017 Honda CRV on Saturday, March 26th in the evening hours and suddenly the brake system light came on and the system slammed on the brakes without any cars in front of me or anywhere in the vicinity of my car. I did not initiate or touch the brake at all.
I read an article saying you're investigating sudden braking on Honda's that have advanced safety features, I wanted to comment on my experiences as they are moderately dangerous. There are 2 instances where my car will suddenly brake (and flash a warning on the dash) when it's not necessary: 1. Going under a an overpass during the day. The automatic braking system gets confused by shadows. If the cruise is on, the car will brake, though not all the time. Maybe half the time. Almost all the time, I will get a warning to brake, even if there is no one else around. 2. When I have the adaptive cruise control on and I'm on the highway in the right lane, if the car in front of me slows down to exit, 100% of the time my car will brake hard, and if I'm not paying attention to turn off the adaptive cruise, the hard braking and sudden declaration has nearly caused me to be rear ended. It's not safe, I didn't know you were looking into this so I've been ignoring it since I've had the car. Since you're looking into this, it has not caused an accident, but the hard braking is jarring and unexpected, both to me and people behind me. And it's not necessary, because there's no risk of accident, someone is taking a highway offramp. I have not brought this to a dealer to check out because it's happened since the first day I've owned the car. Again, this is repeatable, it happens 100% of the time. Hope this helps and I hope you can get Honda to issue a software update to fix this hard, unexpected braking. Thank you.
The contact owns a 2017 Honda CR-V. The contact stated while driving 65 MPH, the brake warning light illuminated as the brake engaged. The vehicle did not come to a complete stop. Several other unknown warning lights were illuminated. The contact stated that he depressed the accelerator pedal and the vehicle failed to exceed 40 MPH. The contact stated that the vehicle was hard to drive up a hill as he drove to his residence. The vehicle was taken to the dealer where the failure was diagnosed as a computer error related to the turbo. The contact stated that the computer was reset. The contact stated that the dealer test drove the vehicle 25 miles and the failure was not duplicated. The contact stated that two days after the repair, while driving 65 MPH with the cruise control activated, the brake warning light illuminated as the brake automatically engaged, jerking the driver who almost lost control. The contact was able to drive home. The vehicle was taken back to the dealer where the vehicle was awaiting diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 81,000.
Brought the vehicle to Honda dealership due to check engine warning. Codes P0172 and P219F appeared. Honda tech performed 19-032 procedure and cleared the warning light. Three weeks later the warning light appeared again.
I have 24557 miles on my honda 2017 the a/c does not work
I was driving about 35 mph on a city street at 6:45 a.m. There was almost no other traffic — no cars ahead of or behind me. The weather was clear, temperature in the low 30s. I was approaching a red light and coasted toward the intersection, then lightly applied the brakes. The emergency braking system kicked in without warning, and I came to an immediate stop well short of the intersection. The vehicle has 22,400 miles on it. This has never happened before.
Driving at 45mph, the emergency collision detection warning sounded and the brakes were applied. No cars or pedestrians were located in front of the vehicle. This occurred going thru an intersection at 1:30am and luckily there was no traffic present.
Car battery drains after sitting for a few days. Had this issue and replaced the battery. The battery is only 2 months old and after leaving the car parked for 3 days the battery died again and needed to be jumped. It looks as if this is an outstanding issue with several complaints found online for this model and battery drain from electronics.
In multiple incidents, the car's automatic emergency braking system engaged while driving on clear roads with no obstructions in front or to the sides of the vehicle. The vehicle has not yet been damaged and is available for inspection. There was no warning from the car before it engaged the brakes. The car slammed the breaks and I lost control of the vehicle and could not prevent it from applying the brakes. This has happened both on city streets and on divided highways. It seems to be most likely to occur in areas where there is a slight bump in the road or some uneven road surfaces that are perfectly safe to drive over if not perfectly flat. My safety and the safety of other drivers around me was put at immediate risk due to the sudden and completely unpredictable nature of this. I was nearly rear-ended in one incident. This has occurred at road speeds over 40-50 miles per hour, making any sudden necessary braking extremely dangerous. The problem has not been reproduced by a service center, but I have encountered it multiple times over the lifetime of the vehicle. Recent service appointments at a dealership showed no issues on inspection. There are absolutely no warning lamps or messages that appear before the braking occurs. Normally, the emergency braking system flashes a warning and audible signal before engaging brakes. However, this does not happen with these incidents and the braking engages immediately without prior warning along with the emergency braking visual and audio alerts. The issue first appeared about 1 year after purchase of the new vehicle from a dealership and has occurred once every year or two since.
Many times I will be driving in a highway with NO cars around, and the vehicle breaks and gives me a notification that is activated the emergency breaking system. It is very scary and can cause a serious accident and injury if not resolved.
During a recent vacation my husband and I were on 95N just outside Ft. Lauderdale, Florida. My husband attempted to change lanes into the passing lane. As he depressed the gas pedal and turned into the lane, our Honda stalled and would not respond to any demand for acceleration. By the time we realized what was happening we'd gone from 65 miles per hour to about 30 miles per hour in a heavy flow of traffic, with oncoming traffic decelerating quickly and coming dangerously close upon the rear of our vehicle. There happened to be repairs to the left of our lane, with associated traffic cones so no cars were in that lane, and we were able to drift into that lane and restart our car. This happened once before on a very slow travel lane in my neighborhood and I didn't connect that the car had stalled. In retrospect this is the second occurrence. While I will certainly be taking the car for service at the Honda dealer, I also researched and found out that Honda is aware of this issue and does not deem it a safety issue, thus not using any sort of safety recall. My experience was harrowing, and certainly could have resulted in our own impact and indeed a larger impact on 95N after our stall. This was no joke and luckily my husband did not panic and we were able to respond and drift to safety. If that lane to our left had not been closed, no way could we have made it to the right side of the highway to the "slow" side of the road.
While driving the emergency braking will automatically slam on the brakes when there is nothing there. It alerts of lane departure when still driving within the lane. Fails to alert of vehicle in blind spot. Issues are intermittent, but I fear they may cause me to wreck.
All warning lights flashing, brake, engine, hill assist, ACC, traction control, TPS, etc.
I was driving north on I-75 at about 70 mph. The car suddenly braked for a brief moment. It was sudden but only for a brief second. It felt like a lurch maybe? I'm not sure what it was. First time I've ever experienced anything like it but it was a little frightening. I've got 50K miles on it. 2017 Honda CRV. Right before that happened the "Auto High-beam Problem" message came up on the dash, although it was daylight and my headlights were in the off position. Should I keep driving it?
While driving at 45 miles per hour on a divided highway, the automatic braking system engaged. There were no cars anywhere around me at the time. This is the second time this has happened.
Five times by vehicle used the braking system to stop my car while driving. It was late at night when the braking happened. I just thought the car saw something on road which caused this to happened. Each time it was a very hard stop.
I was driving west on S Holgate, crossing the railroad tracks between 4th and 2nd, when the collision avoidance system began to sound even though nothing was in front of me. The car CAS then initiated an emergency stop on the tracks. Just then the train crossing started flashing red so a car following me decided to scoot through. He was not expecting me to stop so suddenly and rear-ended my car leaving both of us stopped on the tracks with a train coming! We were both able to restart the cars and moved off the tracks in time but it was quite scary and obviously dangerous. Thankfully the collision was at 20 mph so the damage did not disable either car or cause any injuries that would inhibit us from moving to safety.
On five separate occasions, my Honda CR-V, the collision mitigation braking system (CMGS) slammed on the brakes and stopped the car when I was approaching a flat plate on the road. I had no vehicle even close in front of my car. The BRAKE light flashes everytime this happens. On four of those occasions, I have narrowly averted being hit from behind. Thank goodness, I had slowed down to under 25 MPH, but everything in the car went flying. My safety, the safety of my dog who was tethered in the back seat, the safety of my grandchildren in the back seat and the safety of the car behind me in traffic was at risk. I have found that this system can be turned off, but this has to be done everytime the car is started. I can see other reports of this problem on the Internet. My next step is to take it to the dealer.
Randomly, on at least three occasions our car activated the brake system and gave us a 'brake' warning on the dash when no obstacle or vehicle was in front of our car. I read of this problem being reported in the media and thought it was important to record our experience with nhtsa.
The contact owns a 2017 Honda CR-V. The contact was driving at 65 mph, the accelerator pedal was depressed and the vehicle accelerated and decelerated on its own. Unknown warning lights illuminated. The contact was able to drive to the destination safely. The vehicle was not diagnosed or repaired. The approximate failure mileage was 65,000.
While traveling in the center lane at 65 mph, all systems displayed warning messages, one after another with beeps then total loss of power. No power assisted steering or braking. No emergency flashers. Nothing! The entire dashboard went black. The car sputtered and died - slowly slowing down as I navigated to the edge off the road. Luckily there was an emergency access road I was able to safely stop. It was an extremely frightening experience and I have no confidence in the safety of this vehicle. After the incident, I did some research and found this is not an isolated incident. This car put me in a life or death situation with previously reported safety issues. If I had not taken the appropriate emergency actions to get the vehicle off the road safely, it would have ended very differently. Car is at the Honda dealer being diagnosed.
The contact owns a 2017 Honda CR-V. The contact stated while driving 40 MPH, the brake warning light illuminated and the brake engaged independently and the vehicle decelerated. The contact stated that there was no vehicle nearby during the failure. The contact was able to continue to drive to her residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,750.
While driving 35 mph down a busy 3 lane road, I approached a steel plate in the road. When I was less than 3 feet from that plate, my car's auto braking system suddenly engaged hard, forcing my car to slam on the brakes. The car behind me thankfully was far enough away they could brake without hitting me, but if they were a foot closer, they would have rearended me. This is not the first time this system has auto braked at an incorrect time, but it is the closest I have come to an accident because of it.
While I have been driving the automatic braking system will engage bringing the car to a stop. This has happened on several occasions while I have driving on the toll road at 65 miles/hr and on residential streets. Each time the car dramatically slows and the orange brake like flashes. These incidents have occurred with no cars surrounding my car, it just occurs out of the blue. I'm reporting because this occurred this past weekend and it brought my car to a dead stop slamming me and my passenger, our seat belts stop us from hitting the steering wheel or glove box. I thought there would be a recall to correct, but I have not seen any notices from the federal government on this matter. I thought I better report. Note: the last incident happen 2/19/22 while driving on residential street.
While in adaptive cruse control and traveling at highway speeds of 70 mph, I attempted to pass a slower moving semi tractor and trailer. Just as I was about to complete the pass, with traffic building up behind me, the system went to automatic braking, as if there were traffic in front of me. There was absolutely no traffic in front of me for at least a mile. This occurred on a bright sunny day on a straight stretch of road. I was able to apply excessive pressure to the gas pedal and slowly able to get the car up to highway speed again without getting rear ended. This has happened on three occasions, always with passing a tractor trailer. I have taken it to the dealer and they say they can find no problem. In addition, more times than I can count, I have had the car alert me and apply the breaks when there are no cars in front of me or beside me during normal driving (no cruse control). Lastly, almost without fail, if I am traveling at highway speeds using adaptive cruse control and the car in front of me takes an exit, my car will almost always break, even though the car that was in front of me is now clearly off on the exit. These sudden slowdowns when the traffic behind me is expecting me to maintain speed or speed up is a real hazard for getting rear ended or having someone get hostile towards me with their driving. Again, the dealer has been notified many times and indicates that they can find no problem. I have now turned off ALL the automatic driving features to avoid these issues, but the second issue still remains and I am out over $3,000 for a group of electronic components in my car that I can not use due to safety issues. Issue started with the car when brand new and continues to this day.
The passenger window spontaneously exploded and window shattered
On Thursday, February 17, 2022, I drove home from work in Waycross, Georgia. I was driving my properly-maintained 2017 Honda CRV. I was wearing my seat belt, and the shoulder harness was properly secured across my chest. The day was clear, and at 4:03 p.m., I approached the intersection of Jenkins St, Tebeau St, Plant Ave, and Francis St. This intersection is in the downtown area; it is treated like a perpendicular intersection, although, as you can see from the attached photo, it is not, in fact, perpendicular. There are stop signs on Jenkins and Tebeau; travelers on Plant and Francis do not have to stop. Because of how Francis Street curves onto Plant, and because of the fact that Francis emerges from under an overpass, visibility is poor. I was on Francis St, which becomes Plant Ave headed east. A construction worker driving a 2016 Chevy Silverado K350 TK was fully stopped at the stop sign at the Jenkins St intersection. After stopping, he pulled into the intersection, T-boning my CRV and sending it into a series of spins. My head violently hit the window several times as the vehicle spun. When the CRV finally stopped, my first thought was, "Where are The airbags?" Side curtain airbags had deployed on the passenger side of the vehicle, but no airbags had deployed on the driver's side anywhere--or from the steering wheel. An ambulance took me to the local emergency room. I have a concussion. Had the airbags deployed as expected, that might not be the case. My safety was put at risk by the airbags' failure to deploy--basic physics requires that in a violent collision, the driver is protected after being propelled into the door and window. The CRV is in a Copart lot. I have requested that it be kept available for inspection. The CRV was deemed totaled; I do not know if anyone inspected the airbags. There were no prior warnings. During the instrument panel went berserk. Multiple error messages flashed simultaneously, despite the front end not being hit.
Data synced from NHTSA on May 4, 2026