NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Sun visors are extremely hard to move. May require two hands.
EPS RACK. steering sticks turning left and right
Summary of Issue: I am submitting this complaint regarding unresolved safety recall issues and recurring emission system failures with my 2018 Honda CR-V. Safety Recall Unresolved for Over One Year: I received a safety recall notice in early 2024 concerning my vehicle’s fuel pump, but despite numerous follow-ups with both Honda Customer Support and my local dealership, the issue has not been addressed. The necessary parts are not available, and the problem continues to be postponed for over a year, presenting potential safety risks. Emission System Disorder: In 2022, I experienced issues with the emission system in my vehicle, and the case was registered under Case Number 13205072. However, in 2025, the emission system malfunctioned again, and the dealer attributed it to a fuel injector problem. This contradicts the original diagnosis and raises further concerns about a defect in the emission system that may have existed since the vehicle was purchased. Dealer Excuse for Issue: Recently, the dealership has suggested that a faulty fuel injector caused the emission system failure, but I believe the underlying issue could be more serious, potentially related to the recall and the original emission system defect.
Steering has a sticky spout requiring extra effort when making slight adjustments.
There was a recall on the fuel pump which houses the fuel filter which led to faulty fuel injectors, after speaking with Honda mechanic I was informed that they are aware that there is an issue with injectors but no recall has been issued yet. The fuel injection issue would cause the car to lose acceleration and speed. Also an unknown electrical issue is happening with the car, battery has had to be replaced 3 times in the past three years, Honda mechanic is unable to locate the issue.
Steering wheel sticks when driving straight. I have to jerk the wheel to get it loose to make minor adjustments on steering. Similar issue reported with new models that were recalled but no recall has been made for 2018 vehicles. There are a lot of other reports of this in 2017-18 CRV models. This has not been inspected by police, insurance or anyone else. There are no warning lights or other symptoms. I have an appointment with the dealership but based on other consumer reports I don't think they will cover this repair.
Steering becomes “sticky” when turning. Wheel does not reset to straight position in timely manner. Extra effort required to steer vehicle. There is no warning light or engine light that comes on. Car almost impossible to steer making the vehicle unsafe.
All for the safety features light remains on after starting and driving my car. I drive my car for 2 to 3 days per week. The most recent maintenance on my car was the Honda recall and alignment at the dealer. Reading various chats this seems to be a comma issue for the Honda CRV. I am concerned if saftey features work and if my sensors are defected. I purchased my car December 2018 with little over 67, 000k miles.
Fuel Pump Module improperly molded impeller. Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, I thought car manufacturers were required to fix safety recalls within 1 year. This recall came out 12/18/23. 1/25/25 I finally received a letter that parts are now available for repair. When I call the dealership to schedule a repair they tell me the parts are on back order and I am on a list.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? The CAR had everyt warning light come on the dashboard- this happened multiple times to many people it's been widely reported online. Honda is covering it up and not doing anything about it..... every safety feature in teh car ceases to work! and does not operate- the car STALLED IN THE MIDDLE OF THE HIGHWAY! honda is aware and hiding this issue. it's affective 2017-2019 CRV. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes! I took to the dealer and they're aware of it... they said there is no recalls yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? honda is supressing this! Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO!
On several occasions, the auto braking system has engaged when not required. When driving / approaching and overhead highway sign, the alert will trigger, warning me to press my brakes. Other past events include occasionally when passing beneath an overpass, the braking system will alert and engage the brakes. This has nearly caused a rearend accident. Braking alerts also occur for some forks in the road, seemingly alerting for the barrier that is in place.
Multiple vehicle warning lights showing up on dashboard, but only when the weather is cold - usually under 35 degrees F. Once the temperature goes above 35 degrees F, the warning lights disappear. Not exactly sure what is going on, but have read online of a bunch of other owners of 2017 and 2018 Honda CR-V’s experiencing the same exact issue. Would like to get Honda Motor Corp. to cover the cost of repair.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 27,000.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Case #[XXX] Topic: Dealer Experience First Name: [XXX] Last Name: [XXX] Email Address: [XXX] Zip Code: 35824 Phone: [XXX] VIN: [XXX] Vehicle Mileage: 60,000 Description: I called Shottenkirk Honda to make an appoinment for the RECALL on my car on [XXX]. This recall states that it has risk of crash or injury. I was told the next "recall" appointment they had was May 27 . Do you have any suggestions how or were I can get this fixed sooner? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda CR-V The contact stated while driving 55 MPH, the vehicle started shaking and the brake light and check engine warning light illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle and continued driving. The failure persisted. The vehicle was taken to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); and the fuel pump module needed to be replaced; however, the contact had to pay for the fuel pump to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
In this model of Honda steering wheel looses controls like loosing the steering for fraction of seconds it like steering and wheel movement has lag you feel like it's tiny motion in steering wheel. If you holds steering wheel while driving it tends to not stay in place and you need to keep making tiny motion to keep in place. Dealer did not recognize this as issue and asked to comeback if it's get worst. As driver my fear is for me and my family as if it fails or do malfunction we can loose control of the vehicle and loss of life can occur. Someone needs to carefully inspect it to find what component making is responsible and provide remediation.
There’s an open recall on the fuel pump for this vehicle, and Honda refuses to address the recall. I’ve been in contact with Honda, and they have told me they refuse to the fuel pump until the vehicle breaks down. So effectively Honda has diminished the value of my vehicle and refuses to fix it.
Steering has sticky response from the neutral position. Car has 60000 mi. Seems be after car warms up, and over 35 mph. When driving, when car is starting to drift left, light steering to right hangs up briefly before jumping right slightly. No warning lights and lane departure is off. No tire problems. Recent alignment. No recall on this car, but problem seems very similar to other cr-v recalls with electric steering. My wife is afraid to drive car very far, as problem has become much more pronounced since it started last month. There is a definite feeling of lack of steering control. Car will taken to dealer as soon as possible.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Driving on a regular paved road following the speed limit (35 miles per hour) when the automatic emergency braking system engaged randomly; the car speed went from 35 miles to a near and sudden stop and almost caused a rear-end collision. Phantom braking. This is the second time this has happened with no visible reason in terms of road conditions or flying birds, blowing trash, etc. that could explain this. I am afraid to drive the car out of fear that Phantom Braking will cause an accident/potential injuries. I cannot imagine this happening on a freeway at higher speed—distater. I was driving on a viaduct (on the top level with car traffic below and on the first occasion, with a river running below). Could it be that the safety features such as camera sensors are misfiring and putting people in real danger. It makes no sense for safety features such as are making driving more dangerous than without them. I am going to have to spend $250 for Honda mechanic to diagnose and who knows how much to repair it, but it is clearly an engineering/mechanical problem created by Honda. This vehicle also fewer than 40K miles on it despite being a 2018 model. Please, please require Honda to issue a recall before something tragic happens.
This is with reference to 23V-858. I own a Honda Cr-v 2018 model. I got first notice about open recall of Fuel Pump module back in December 2023 follow by couple of other reminders but whenever I called Honda dealership, they said part is not available. It's been more than a year now, I got another notice that part is available and to call any Honda dealership to schedule a repair. But now when I called my nearby Honda service centers, they don't have a date available for appointment in next 30 days. I am really worried of driving it further as this looks to be an issue with Fuel pump or engine. Pelase help me file a complaint against Honda for this inconvenience and help me get this repair done asap.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Honda CRV in it’s first signs failed to start. Vehicle ignition would fail to function, there was no respond. I had to shut off for 15 minutes then tried initiating, it would start as if nothing happened. I thought this was due to a battery/electrical issue. At times I thought it would not turn on and I would be left stranded where I was. Second issues began with Honda CRV not responding to gear changes, it would shake in the middle of the road, in between trips. I was praying this was not the transmission. Did have this repaired since I would regularly keep up it’s maintenance and no further damage was announced by dealership. In the scariest of events, Honda CRV stopped in the middle of freeway! Car began to shut off, would not advance further and completely lost power. I had to safely move to the side of the road, exiting freeway very frigthtened. Only warnings signs I had other than the unfortunate events mentioned above, where vehicle failed to operate. It was the last 2 or 3 times I took my vehicle for scheduled maintenance. I began to get information from service center about extremely costly repairs my Honda CRV vehicle needed. There were no other lights, messages or warnings on vehicle dashboard. I automatically though the repairs recommended were an intent to charge me more than needed. I also did not have the amount of money required for the costly the repairs. I did receive a safety recall repair notice on or before behinning of 2024. Around January/February then again January 2025 regarding an “Important Safety Recall.” I do not know why parts had a “limited availability,” if this was “IMPORTANT SAFETY RECALL” why then did this take so long to be properly attended? The letter does state that “safety consequences” of not repairing could cause engine issues. Prevent engine from starting, cause vehicle to loose drive power or stall while driving, increasing risk of crash or injury. Please help me with this issue. Thank you in advance for reading.
Steering the vehicle became more difficult as if the steering was sticking. I was concerned for my safety. Proctor Honda, Tallahassee, FL determined the Electronic Power Steering Rack needed to be replaced. Honda installed 53620-TLB-A23 :G/BOX ASSY, EPS on 4/18/25., R/O 16011581/2. Honda advised my 2018 Honda CRV was not subject to Service Bulletin 23-037 or any recall & charged me $4,365.66 for the replacment. This issue appears to be identical to the Issue the recalled vehicles had and was identified as "Sticky Steering". Honda kept the old electronic steering rack. My car began having this issue approximately February or March 2025. There were no warning lights. Steering became increasingly difficult. Please consider this as a complaint.
Subject: Fuel Pump Recall Remedy Denied – Ongoing Safety Risk I purchased a used Honda vehicle in December 2024, and shortly after, I learned it was under recall for the fuel pump. In January 2025, I took it to Lia Honda for an oil change and to perform the recall. The dealership refused to do the recall, saying the fuel pump had already been replaced with an aftermarket part by a previous owner. However, the official Honda recall repair was never performed. On June 5, 2025, the car stalled on I-91 while I was accelerating, and all the dashboard lights and alarms came on. I was able to coast to safety. I took the car to AutoZone at 7:28 PM, where a scan confirmed a faulty fuel pump. The car would not start and had to be left at AutoZone temporarily. Later that night, I was able to start it and immediately brought it to Lia Honda, leaving it overnight. On June 6, Lia Honda returned the car to me and claimed the issue was unrelated to the fuel pump, giving me a vague diagnosis involving fuel system cleanliness. Despite the AutoZone scan, the known recall, and the dangerous highway stall, Lia Honda refused to perform the recall or acknowledge the fuel pump as the problem. On June 13, the same issue occurred again while accelerating on I-91, this time with my family in the vehicle. The car stalled dangerously in traffic, again putting all of us at risk. I later contacted Honda Customer Support, and two representatives told me I was eligible for the recall repair. But when Honda USA followed up, I was informed they would not honor the recall or cover the repair, because the part had been replaced with a non-Honda pump by a previous owner. This is unacceptable. The recall remedy was never performed, and the part clearly failed again. Lia Honda’s refusal to acknowledge the fuel pump failure on June 6 prevented me from protecting my family’s safety, leading to a second highway incident that could have resulted in a crash I have all diagnosis and receipts in paper()
The contact owns a 2018 Honda CR-V The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue The contact had not experienced a failure. Parts distribution disconnect.
Honda has failed to provide the necessary parts to fix a safety recall on my vehicle. This recall is affecting my ability to renew my California DMV registration, as the state requires all safety recalls to be completed before renewal. I have contacted my local Honda dealership multiple times, and they have informed me that the parts are unavailable with no estimated repair date. This situation has put me in a difficult position where I cannot legally drive my vehicle due to expired registration, even though the issue is beyond my control. Honda has not provided an alternative solution, such as a loaner car or reimbursement for transportation costs. I request that NHTSA investigate this matter and urge Honda to resolve this issue immediately.
The contact owns a 2018 Honda CR-V. The contact stated that while driving approximately 20-25 MPH, the brakes suddenly activated. The contact depressed the accelerator pedal and continued driving. The contact stated the road was uneven due to construction and there was metal covering over the parts of the road being worked on. The brake light flashed on the instrument panel, advising the driver to apply the brakes while there was no other vehicle in front of the contact to activate the sensor. The failure occurred intermittently. The dealer was informed of the failure but had not diagnosed the vehicle. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The car randomly reports multiple malfunctioning of ALL safety components: Adaptive Cruise Control, Lane Keeping Assist, TPS, Hill Start Assist, Braking, Vehicle Stability assist After various time period, the warnings go away and then they restart at a later point. Mechanic reported a computer readout of P0301 which is a cylinder misfire detect. A misfire should not cause safety feature on the CR-V to sttop working.
On several occasions my automatic emergency braking has engaged when there is no car in front of me. Typically this happens when another car is in the left turn lane and my car is passing it. The other vehicle is completely in the other lane and I am in my lane. There is no visible obstruction to my vehicle's path. This posses a significant damage of me being rear ended by any car following too closely to my car. This has happened on numerous occasions.
All lights on dash board on and would not cut off. We were told it was the battery that was bad. The battery in the vehicle was not a year old. We purchased the new battery and within a couple weeks it happened again with all of the lights on. This is a safety matter because this can cause problem with the heads to the motors or can just stop running. We took the car back to the dealer and then they said it maybe the fuel injectors. Now, we are paying for another maybe. This car is sending off different codes. No, one has inspected this car except the dealer. I was informed that if not inspected by Honda that it would not count. No, other symptoms before all lights on dash board just coming on. When the lights on dash board came on it was all light for all operations of the vehicle. We are not paying for fuel injectors to be replaced based on recommendation from Honda. We have several people we know that are currently having this problem with their CRV. Please look into this expensive repair. My car is a 2018 with only 40,000 miles on it. This is not a car driven on a daily basis to work or anything. This is a safety matter as well due to it may just shut off while driving.
I have noticed within the last 6 months that the steering seems to stick. When I am turning the wheel it hesitates and I'm not comfortable and feel safe. It's getting worse and more noticeable. I've been reading some more information from other drivers of my 2018 Honda CRV and see that there are different recommendations and it's costing $4,000 and up to fix. I am not able to do that repair and feel like this should be included in the recall of the previous 2018 Honda crvs. There's clearly something wrong with the steering.
Driving on freeway when a loud noise came from driver side window and the window had completely shattered. The whole window was completely gone by the time I was able to realize what happened. It was like it broke all at once.
I am reporting a dangerous malfunction of the CMBS system, and I don't know if the fuel pump recall, which my Honda dealer will repair on 2/3/25, has any affect on the CMBS, causing the car to brake without cause/randomly, when no vehicle or anything else is near. Last year I was almost hit from behind on the Harlem River Drive when it happened, and last week on the Palisades Parkway, an equally dangerous situation, and the car behind had to swerve into the left lane to avoid hitting me. It has happened a few times when I am on local less populated roads. Honda owner websites have several reports of the same thing I experienced, but Honda reports that it can't find the problem and therefore can't fix it. I have tried to document in what conditions it happens, e.g., broad daylight, night time, accelerating, maintaining same speed, or what other activity is happening on dashboard console, but can't detect a pattern, seems random. I use this car for only myself now, and not my family, for fear we could all be wiped out, even though it was purchased to be a family vehicle. What recourse do owners have?
Head Gasket Problem The Engine would have rough starts occasionally for about 20 seconds then drive normal. Started about 1 month intermittently until diagnosis and most likely misfire. Vehicle has been inspected by two Honda dealerships stating coolant is leaking into cylinder 3 and has a sticking fuel injector with burn oil on dipstick due to low coolant. Oil change interval between time of symptoms and diagnosis was normal. The last start caused engine codes to appear and when the idle smoothed out the vehicle would only drive about 10 mph until restarted. Safety of not being able to start the engine reliably and not knowing the mph limitations after a misfire when trying to enter a road was a concern for safety.
Fuel injector warning light has come on for the third cylinder. There has been absolutely no impact to gas mileage or overall car efficiency and yet I'm being told I need to replace all of my fuel injectors at a cost of $1,600 in order to clear this code (P219E). This code just started appearing right after I had my fuel pump replaced under warranty recall. I have to presume there is some link and this is not just a coincidence. But that cost for a part that is not even presenting as an issue in terms of overall car performance I don't understand. But without this correction other parts of the car (i.e remote start that I literally just had repaired at a cost of $500) will not work. Certainly seems as if that is linked together. One other issue is that remote start was linked to a hood issue. Evidently an electric connection that seems to zero out at the hood was not presenting. But it does not appear as an issue on the dashboard. The remote start simply stops working. In order to get it replaced it's a $500 new part with a new electronic connection, but no one seems to be able to explain what that electric connection is for or why it does never presents if that connection is not being made. It simply does not appear as an issue on the dashboard. The only awareness is that the remote start simply stops working.
I experienced an incident related to the Collision Mitigation Braking System (CMBS) yesterday afternoon. I was driving on a highway at ~40mph and as I went through a (clear) intersection, my car suddenly decelerated, jerking me forward. Thankfully, I was wearing my seat belt and the car behind me left enough room between us, so there was no impact.
On 01/08/2025, Time: 8:10 PM EST – Automatic Emergency Breaks applied though there are no objects, people or vehicles in front of the vehicle. My wife, [XXX] kid and I were heading back to home from COSTCO, Mathews NC. Suddenly, the Automatic Emergency Break applied without any warnings on the dashboard. Because of the sudden break, my wife got injured, she hit her knee to the back air vent. I must take a long breath for a min and move the car to the parking lot and check back with my kid and wife. There was a little distance from my car to the other car behind me. So, luckily, we avoided the collision. Otherwise, there would be a major collision. This is the third time we were run to this issue at the same spot. I am keep observing the warning messages earlier while driving on the highway and but stopping all the sudden without any warnings make us very scary. I was still doubting the security measures and investigation process being held at the HONDA. Please consider the fact that, “Human Lives matter and security is a fundamental right.” and resolve the issue at the earliest. The older AEB (Automatic Emergency Break)incident information as follows: 1st incident was reported on “[XXX] | NHTSA ID NUMBER: 11457060” and 2nd incident was on “[XXX] | NHTSA ID NUMBER: 11575701” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
early indication of blown head gasket @77213 miles
Stick in steering while driving; slight clunking noise when steering wheel is moved and same noise heard while backing out of parking spots slightly turning the steering wheel .
Honda dealer service has replaced Fuel pump as part of recall for my vehicle. After replacing the fuel pump, my car battery gets drained off very often and not able to start. I checked the battery and other parts including alternator in Firestone, everything looks good. So this is something to do with Fuel pump recall which was causing the battery to drain out.