2018 Honda CR-V Complaint Log

The steering is bad. its going to cause a crash. Hoda knows the steering part is bad, but they will not provide any help to fix it. $5000 was the quote from the Honda dealership. The recommend a replace =ment of the EPS rack.

The contact owns a 2018 Honda CR-V. The contact stated that while driving on several occasions at various speeds, the steering wheel became sticky, making it difficult to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The steering input on this vehicle could be described as "sticky" or "notchy". It requires higher levels of force for a moment (as if it is getting stuck or bound up on something). The steering will often times not self-center when going around a curve. The independent shop (Honda specific) shop that cares for my vehicles says that is not the power steering pump but something in the rack that has gone bad. They pointed to: NHTSA Recall #128844 NHTSA Compaign #18V663000 However my VIN is not covered by that recall. But it is definitely close to the VIN range. This "sticky" steering can make it very difficult to make the small corrections necessary to keep the car centered in it's lane and could potentially make the Lane Keep Assist dangerous. It could also potentially hamper the drivers ability to make an emergency maneuver to avoid an accident.

BCM box failed without warning. This caused the brand new battery to die without warning and caused the vehicle to stop recognizing both key fobs, locking me out of the vehicle. Panic alarm randomly went off in the middle of the night. If this happens in an area without cell phone service, I would not have been able to call for roadside assistance. If this happens in an unsafe area, drivers are put at risk. Problem has been diagnosed by two separate mechanics, one of whom works at Honda. There were no warnings. The only warning that seems like a warning in hindsight is that the original car battery failed without warning overnight. That battery was promptly replaced, only to have the above problem occur within two weeks.

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds and turning the steering wheel, the steering wheel was sticking and was difficult to turn. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with steering gear box failure. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and advised the contact to take the vehicle back to the dealer for diagnostic testing and repair. The manufacturer informed the contact that reimbursement could be provided after the dealer had repaired the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 50,000.

The dealership replaced the fuel pump & now numerous dash lights are on. When the fuel pump gets replaced does the recall cover the fuel filter?

2018 Honda CRV with 47,000 miles bought 12/23/24. Upon driving the car that evening all warning lights on dashboard lit up, and every warning started popping up on the dash - hill start assist error, power steering problem, parking brake problem, vehicle stability assist problem, etc. Car drove without being affected but the warnings continued cycling through on the dashboard. Took it back to the dealer I bought it from, and they said the battery wasn't tightened down all the way. I drove it and the next day all the lights came back on, and cycled through all the warning system errors. It has since stopped again, but this seems to be an issue with the 2018 CRVs.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While traveling irregular route, the emergency brake prompt displayed on the dashboard. There were no vehicles in front of me within a quarter mile distance and the break began to automatically depress while accelerating. I immediately took my foot off of the gas pedal and tapped the brake. The emergency braking system disengaged and I was able to continue normally. Prior to this incident there had been numerous instances where the dashboard displayed the emergency brake icon, but did not automatically depress the brake. I have not noticed any consistency in the circumstances that causes this to initiate. I have also checked to make sure there any cameras or radar hardware unobstructed.

While driving on the San Francisco Bay Bridge in at about 20 miles an hour with a distance of 2.5 to 3 cars between my CRV and the car in front of me the "BRAKE" indicator light flashed once and the car came to a jolting stop. I was very startled and cars behind me also came to a sudden stop. Following a few seconds, the car was able to accelerate normally again. The "BRAKE" indicator light has flashed many times since I bought the car in January of 2019, but the car never stopped. I brought the car to Honda of Oakland. Where I was told that they'd never heard of this happening. A a brake inspection was completed, but they were unable to replicate the incident. I was told that the sensors were cleaned of debris in case that's what caused the incident.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Honda issued a safety recall in February 2024 for a possible inoperable fuel pump that may cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It is now December 2024 and replacement parts are still not available.

Our car was parked in our driveway for hours - at [XXX] on [XXX], our Ring camera captured our CRV roll down the driveway as if its parking brake completely failed/disengaged (the tires are rolling, it is not sliding). It then crashed into our shed. We are so grateful our children were not outside playing. The car wouldn’t turn on so we jumped it - once the power was back, there was a brake hold system problem light on it. We had it towed to a Honda dealership who has not inspected it yet. We have an insurance claim open for the cosmetic damage to the front of the car. Progressive Claim #[XXX] We have a case open with Honda - I spoke to corporate on the phone this morning about it. Case number: [XXX] And to wrap this up, this is terrifying. We have two young children. We bought a Honda to keep us and our kiddos safe - this needs to be remedied before someone gets seriously hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2018 CR-V EX is experiencing a "sticky steering" issue that has gotten noticeably worse over time (I purchased the vehicle new). When driving around long, steady curves, in particular, and typically at speeds in the 40 to 60+ mph range, the steering wheel sticks at that orientation to the point that you can feel it doesn't want to move. When coming out of the curve, or if the turn radius changes requiring you to straighten out a bit, it doesn't want to move back toward center; it requires a bit of effort to get it to "unstick" and straighten out. Once you apply that required force, though, it doesn't unstick smoothly but in sort of a jerking fashion back toward straight, which can cause a bit of an overcorrection. I see that there is a steering recall of 2018 CR-V's requiring a replacement of the gear box, although my VIN is not included, and I also see that there is a major recall recently for newer Hondas, including the CR-V, that seems to perfectly describe this issue. Apparently, it's a significant safety concern if they're recalling one to two million vehicles for it, and from all of the similar reviews and complaints I've read from other 2018 CR-V owners, it appears it's long been an issue with this gear box, although only recently acknowledged on the more recent vehicles. This should clearly be evaluated and reconsidered going back to 2018 when the CR-V redesign happened, as I and MANY other 2018 CR-V owners are and have been experiencing this same issue that's warranted a safety recall on the newer models.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced, and the fault codes cleared. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 199,000. Parts distribution disconnect.

I first received notice of this recall about a year ago. I have been to the dealer 3 times to request the repair but have been told there are not enough parts to make the repair. On my last visit (7/2/2024) the dealership took my copy of the recall notice and told me they would call me when they had parts to make the repair. They also told me it would probably be 2 or 3 months before the part was available. It is now December 7, 2024 and still no contact from the dealership and no parts from Honda. Please help.

I have 54,000 miles and this is the second battery and second set of tires. I understand a battery but 2 already , that shouldn’t be. And tires cupping on 2 sets of tires. And alignment was not the issue and I also have them rotated.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the contact noticed that the steering wheel seized and the contact stated the steering wheel felt very tight with no warning light illuminated. The contact stated that the steering became difficult to turn and also heard a clanking noise when the contact attempted to turn the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the steering gearbox failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 33,100.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There is a Fuel pump recall in my 2018 Honda CRV , i call yesterday to dealer where i bought car from, i talk to the person in part department and he told me they have new fuel pump to replace he transfer me to service department to set up appointment and i did, when i went there today they told me we have part but not the tool to replace your fuel pump, which i believe is total [XXX] and gross discrimination by dealer, i mean million of dollar dealership don't have part to replace recall item. i urge NHTSA to take strong action against Honda Automobile and the dealer, there may be million other like me. Dealer name Honda Universe 1085 Ocean Ave Lakewood NJ 08701 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a recall of fuel pump replacement on Dec 18, 2023. I approached Lehigh Valley Honda for repair and they are saying I need to be on wait list. The CRV is stalling and stopping on highway while driving,need to be fixed ASAP before any accident

The contact owns a 2018 Honda CR-V. The contact had received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a local dealer for the recall repair; however, the check engine warning light illuminated after the recall repair. The contact stated that the message “Emission System fault” was also displayed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,800.

The contact owns a 2018 Honda CR-V. The contact stated that while driving at 30 MPH and making a right turn, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,955.

Steering requiered red light in the dashboard and a lane departure warning

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 MPH with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 MPH. The contact stated that the emergency automatic braking, ABS, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 MPH. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the DTC codes displayed. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was towed to a local dealer where the vehicle was diagnosed for a second time confirming the original diagnosis. The contact was advised that the fuel pump that caused the failure was the high-pressure fuel pump, and the dealer would not be able to cover the costs as the recall NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) did not include the repairs for the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Every once in a while, on a regular basis, ALL the dash warning lights will light up and alarm, as if every single feature of the car is in an emergency state. This may continue (every time the car is started) for days, or weeks, and then it resolves of its own accord, with no predictability. The safety issue is that if something really *IS* wrong with one of these systems, we would be unaware of it.

Fuel injector failure, resulted in engine misfires, running fuel rich, and reduced power. Reduced power and loss of safety features such as anti-lock brakes, stability assist, ACC, AEB, FCA, and LKA the safety of myself and other drivers are negatively affected. My Honda Dealer and 3rd party shop diagnosed the issue. All warning lights started to appear in November 2024 and disappear intermittently.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have a recall notice on this vehicle from December 2023 almost 2 years ago. The notice tells me to contact the dealer for the fuel pump recall. However, every time I call the dealer they tell me parts are not available. When can I expect Honda to fix the problem? No one has contacted me to fix this recall. I have had difficulty starting the car on a couple of occasions and I am worried about my family's safety when using the car.

Unknown My car wasn’t getting any gas stuck in traffic. Have complained to the dealership about the recall and the problem I was having I was given the run around about replacing the fuel pump

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The harness inside the left hand side back door was crushed and shorted thereby autolock not functioning. After discussions with dealer and Honda US HQ they would not cover any portion of $530 bill to replaced crush harness cable that is inside the door, Even though nobody has access to this wire as it is inside the door. The only reason why it would be crushed is due to poor or incorrect assembly during manufacturing and over time it shorted out causing the autolock to stop. The only thing that is visible is the black tube that routes the wiring from door frame to inside the door. The problem is crushed wire inside door. On a door that is hardly used (left hand passenger side behind driver door). Due to safety issue, car was repaired at Madison Honda at Madison, NJ for $530+tax. This is an unreasonable repair expense to consumer.

Every warning light came on at the same time. Everything except the cruise control and lane assist works, eventhough the warning lights are on. There is nothing wrong when driving, the car accelerates fine, brakes work fine. Only the cruise control and lane assist are affected by all the warning lights. Took car to the Honda dealership and was told 2 of my fuel injectors are completely clogged, but I have to replace all 4 of them. Why would fuel injector issue cause EVERY warning light to come on. My car gets great gas mileage (and has since I bought it brand new). Have read numerous forums with this same issue from 2017 Honda CRV to 2023 CRV's. Some have had their fuel injectors replaced and the problem comes back in a few weeks. If the fuel injectors aren't the issue, what exactly is making this happen and how do we know it won't cause the brakes and every other system to fail while driving down the street?

The contact owns a 2018 Honda CR-V. The contact stated that upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,000.

The automatic braking on our 2018 Honda CRV EX-L has gone off erroneously several times. Recently was on an onramp on the highway going over 50mph, automatic braking went off for no reason, almost causing an accident in heavy traffic.

The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that while making a right turn, the steering wheel pulled in the opposite direction. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with steering rack and pinion failure. The contact was informed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was scheduled for a diagnostic test within the upcoming days. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Ref: NHTSA Recall # 23V-858 Recall of fuel pump received February 2024 and as of today (October 2024) replacement part(s) not available nor can the Honda dealer (Honda on Grand, Elmhurst, IL) advise or even give an estimate of when the parts will be available. I truly feel that Honda/mfg has been provided a "reasonable" amount of time to deal with and correct the situation. Vehicle has had NO symptoms to date but tick tick tick - if/when symptoms do occur it may likely place occupants of the vehicle in a perilous situation.

On 10/28 I received a phone call from my son stating he was trying to head home when he left his parking spot and the car would no go over 10 mph and all system alerts came on. He drove the car a couple yard and then parked it. I told him to stay there and I’d be there in 10 mins. He called a few minutes later to say the car was now acting fine. I told him to stay there because we would take the car to the dealership and leave it to be checked out the next day. I have made multiple attempts to get the fuel pump replaced to no avail. I keep being told by the dealership that the part is not available and they would call when it becomes available. I have called at least four different times to address this issue. My son drives this car down a four lane highway with a speed limit of 60mph. It has been concerning to me that the fuel pump may fail and a tractor trailer may come upon him and cause a crash due to the lag of our vehicle. I have also taken the car to the dealership and left it overnight because all the alerts come on and cycle through. I receive a call the next day from the dealership who is unable to recreate the issue. As a result of the recall and cycling of system messages, I believe the fuel pump to be the issue since symptoms aligned with the recall. I was informed two days later the issue was the head gasket and I was informed it would be better to replace the entire engine. I’ve since read all of the concerns with the 1.5 liter turbo engines and believe the faulty design created this safety hazard. I submitted a case to Honda on 10/30 and have been contacting them since in an effort to resolve the issue. On Thursday 11/14 I asked that the case be escalated and have yet to have anyone from Honda contact me. I have contacted them at least 10 times over the past three weeks with absolutely no response.

The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the vehicle made an abnormal sound, as if the engine was not receiving the proper amount of fuel. An independent mechanic diagnosed the vehicle and determined that the abnormal sound was caused by the fuel pump failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer; however, the contact was informed that the failure could not be duplicated. Additionally, the contact was charged a fee for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 109,000. Parts distribution disconnect.

When driving on long curves my steering sticks and I need to correct it by turning the wheel slightly inorder to continue on the road. It feels like it could lose control and veer off the road causing an accident. It is both frightening and dangerous to feel the steering stick and not possibly be able to be corrected. i took my car to my local Honda dealer and to diagnose the problem it would cost $224 I could not afford that and would lose it if they did not feel the sticking and if they did it would be applied to the repair. I decided to wait for what I feel is a pending recall. Now it has gotten worse and confirmed by my son who drove my car and asked what the heck is wrong with the steering. Now I feel confirmed and will have to have it repaired. There are no warning lights or messages the driver feels the steering stick and adjusts the direction to stay on the road. This is dangerous, frightening and please do a recall before someone is injured.

See attached document for complaint.