NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
In February of 2022, the automatic emergency braking system (CMBS) randomly activated as I was driving through an intersection and caused my 2019 Honda SUV to suddenly decelerate, shudder, and jerk while coming to a very sudden stop. There were no other cars in front of me or at the side of me and the weather was clear and the road smooth. My seatbelt tightened as I was jerked forward by the sudden stop. The emergency brake warning sign was flashing on the dashboard. At first I was unable to accelerate and move the car forward but after a minute was able to start up. There were cars following behind me and they too had to make a very sudden stop and avoided what could have been multiple rear end collisions. I have approximately 7,000 miles on this SUV and have driven it for approximately two years and this is the first incident. I am scared to drive it with the CMBS activated and am turning it off every time I start the car!
I have been experiencing the same unexpected braking issues that I have read other drivers of the CR-V are reporting. For example, I was traveling southbound of Delaware Rt1 near Milton DE just over a week ago. This road has two lanes running in either direction. I had been in the right lane and saw some vehicles ahead moving at least 20 miles per hour under the speed limit. I switched to the left lane, which was clear for at least 1/4 mile ahead. As I approached to where the vehicles were, my car slammed the brakes on and decelerated quickly. I was nearly rear-ended by a truck coming up behind me. This same type of thing has happened on curves in the past and it just seems that the system is misinterpreting the road conditions.
Twice now, my Honda CRV has automatically applied the brakes without warning. Once at 55MPH and again at 25MPH, over a 6-month period. Both times, the car slammed on breaks and the engine turned off. I see on-line, others have also reported the problem, but I can't believe Honda has not issued a recall. I am going to my local Honda dealer next week for another recall and will see if anything at the local level can be done.
The contact owns a 2019 Honda CR-V. The contact stated that while driving at 45 MPH, the Automatic Emergency Braking System activated without warning. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.
The contact owns a 2019 Honda CR-V. The contact stated while driving at 45 MPH, the brake warning light illuminated and the brake independently activated and the vehicle decelerated to 10 MPH. The contact stated that the cruise control was not activated during the failure. The contact depressed the accelerator pedal and veered the vehicle to the side of the road, waited for several minutes before restarting the vehicle and the vehicle operated as needed. The contact stated that the failure recurred a week later. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
On Feb.15, 2022 traveling on I-95 in the passing lane outside Florence S.C. we experienced a drastic loss of power over the course of less than a minute making it difficult to pull over to a slower lane and stop on the right side of the road to find an exit or stop safely. We eventually got over and were able to travel approximately 25 mph to an exit in Florence S.C to Cale Yarborough Honda dealership where the problem was determined as failure of number four fuel injector. Fortunately, with a pet in the car they had all parts necessary for repairs which included fuel injector set, plug top coil assembly, and ignition coil. we were released after approximately 5-1/2 hours with no additional problems. Considering the traffic, lane location, posted speed and the drastic loss of power my wife and I were very concerned about our safe exit off of I-95, and were very lucky to find a dealership with needed parts in stock. We were told by the dealership in Florence and Roanoke Va. that similar problems are occuring in 2018, 2019 and 2020 CRV's, Pilots and Sedans. All parts and service costs were paid under factory warranty.
Multiple system issues with this car, I was told by Honda Sevice manager, “ most people don’t even know what all the features do and don’t know they aren’t workin” WOW!! Most recently (2022)there is a spontaneous window crack, very fine line. Cannot feel crack at all on outside or inside of glass. Not from impact. Crack goes up to black area of windshield about 3.5” long. You can google and see there was a class action lawsuit filed do to Framing defect in CRV that causes windshield to spontaneously crack. (It was settled/ended with the initial plant if settling, without Honda responsibility , so no recall or notice to the rest of us driving this dangerous car) There are several reports of the crack leading to whole windshield shattering. I’m being told to “wait for Honda corporate to decide if they will cover under warranty” Even though the warranty administrator at Lisle Honda looked at it and said it was not from an object. He had to take photos, after marking with pen/ marker to send to corporate for decision. Also, ADAS system malfunctioning, auto emergency braking for no reason, no trafic around, blind spot warning only works sometime, lane departure rarely works, ALL system display as “not functioning” the minute there is even slight fog, rain or snow. Even AWD system no functioning warning. And passenger airbag randomly shows as “airbag off” when an adult is sitting in passenger seat, requiring us to pull over, get out of car, turn car off, lock it, unlock it and get back in to restart (sometimes several times before off light goes away). I have reported all of these problems over the past several years to Honda Lisle to no avail. I’m waiting to see if warranty will cover windshield for defect.
While driving warning lights on dashboard display the following issues: 1. Collision Mitigation System Problem 2. Road Departure Mitigation Problem 3. Tire Pressure Monitor Problem 4. Brake System Problem 5. Brake System Hold Problem 6. Power Steering System Problem 7. Vehicle Stability Assistant Problem 8. Hill Start Assist Problem and 9. Adaptive Cruise Control Problem. Vehicle taken to dealership for evaluation and assessment. Indicated it was due to corrosion on battery post. Post were cleaned problem reoccurring after vehicle diagnostic test. I'm unsure what will happen to me while driving. Unsure if the car System will fail while in motion. Dealership apparently unable to repair. This issue has been periodically reoccurring since September 26, 2021.
twice in the past 6 months, driving down our rural road to our neighborhood the car flashed the BRAKE sign on the dash and applied the brakes. After touching the brake pedal the car returned to its normal speed. The road was clear, with no obstructions, no cars in front or cars coming the other direction. A web search brings up other incidents like this and a class action law suit
While driving 55 on a busy highway my car braked on its own. (Like slamming on brakes!!) The brake warning light flashed on the dash. THANK GOD the car behind me was paying attention and swerved into the other lane. Otherwise I would have been rear ended! This is dangerous and unacceptable! This obviously can happen at anytime and could result in an accident with potential injury.
On Thursday evening (2/3/22), I had just made a left turn from a complete stop, and was accelerating up to speed. The car had only reached between 30&35 mph when it (the car) came to an abrupt and slamming stop. There were no other vehicles or anything else in front of me that could justify us to stop. The car was not in cruise control - which, when I carried my vehicle in to be checked out, I was asked repeatedly.
The other day my car logged 35k miles. About 200 miles later multiple waning lights came up on my instrument panel. Adaptive Cruise Control, Road Departure and Collision Mitigation systems are not working. After looking for help on different forums I found that at around 35K miles this is happening to many people. The "radar" part of the system is most likely the part that needs replacing and just the part is over $400! This safety feature is not only required for modern vehicles, but it is used in vehicle safety ratings and marketing to attract buyers to specific vehicles. This is no small matter in my opinion. What good is a feature that stops working after the warranty runs out.
The component system that is failing is the Anti Collision Emergency Braking System. It has put the safety of me, and my family at risk, by engaging while I was driving on a highway—multiple times regardless of if there was a vehicle in front of me or not. I've had to lightly pump my brakes in order for the system to disengage. This issue has not been investigated by anyone other than hearing about it on the local news station. There were no other warnings and thankfully has not yet resulted in any accidents.
I just started driving and I lost all pick up car went down to 8mph , wouldn’t go any faster.Fortunately I managed to get on a side street and make it to a church parking lot. if I would have been trying to get across traffic, this could have been dangerous let alone just stopping on the road. I called the Dealership and they gave me the number for there towing company (would be 3-5 hrs) called AAA would have been even longer. The police called a tow truck for me. They towed it to the dealership. Result gasoline in oil. Later I learned this is a problem called Oil Dilution with these cars.The dealership changed the oil , filter and spark plugs.All of my warning lights were flashing. They say this happened because of driving short trips. I’ve had cars that I drove the same distance to work and back, never had any problems. The car I had ran great, just wanted to make sure I had a reliable car as I’m getting older(67)
Gas was getting into the crankcase, mixing with the oil so that the CRV would not operate. The warning lights did not come on until it was too late. It had to be towed.
On three occasions the emergency automatic braking system activated. The first time it was hard braking; but, not to a full stop. The other two were minor. Only the first was a safety issue as it resulted in a quick slow down in traffic. I have not reported this to dealer and it has not been inspected. The word "BRAKE" illuminated on the instrument panel but not prior to the action.
The contact owns a 2019 Honda CR-V. The contact stated that on two separate occasions while driving at highway speeds, the Collision Mitigation Braking system activated inadvertently as a brake warning light flashed on the instrument panel. The contact had taken the vehicle to a dealer where the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 12,000.
The contact owns a 2019 Honda CR-V. The contact stated that while driving 55 MPH, the vehicle independently slowed down without warning. The contact also stated a similar failure occurred as he crossed a yellow line on the roadway. The contact took the vehicle to the dealer where he was informed that the vehicle was out of warranty; however, after the dealer spoke with the manufacturer, they agreed to honor the warranty. The contact was given a date for the parts to arrive however, the parts never arrived. The vehicle had yet to be repaired. The failure mileage was approximately 13,000.
I’m have problems with all the warning lights coming up on the dashboard. First time it happened I thought it was the brakes. They fixed the brakes. It happened a couple more times I turn it off and on and it was no problem. But one time it came on again but this time the car went slow I took it to the shop they fixed fuel pump and fuel filter set. I thought everything was good until it the warning lights came up again, so I went to get a new battery. New battery is in but a few hours later the warning lights popped up again. Luckily I haven’t been in a accident. But sometimes it’s scary driving the car and the warning lights pop up again. Every time I go to the dealership they said it a good to go.
This vehicle is NOT equipped with an automatic braking system however if I get too close to a vehicle in front I will get a visual and audio warning to BRAKE NOW. From time to time the BRAKE NOW warning will appear when there are no other vehicles in front of me.
I was stopped at a red light, and when the light turned green, I accelerated and then maybe 2 seconds later the car suddenly braked. I was in the middle of the intersection. There were no cars behind me. My safety was put at risk because if there was a car behind me, it would have rear ended me. I took the car to the dealer the same week, and they told me I can turn off the CMBS (collision mitigation braking system).
The contact owns a 2019 Honda CR-V. The contact stated that the driver's side seat would continuously adjust independently while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the seat adjustment buttons were replaced. The contact stated that the failure reoccurred after five days. Additionally, the contact stated that there was an abnormal ticking sound coming from underneath the steering wheel. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
Car will randomly brake when there is nothing in front. Has happened several times.
While driving, when using the radio or GPS, the display on the center console will intermittently go haywire. Display will turn on and off, loudly beep, screen will go blank and then turn back on unexpectedly, brightness adjustment bar appears on screen. There is no control over these problems except having to stop the car and turn it off fo a couple of minutes. Very distracting and dangerous while driving.
I HAVE ASKED QUESTIONS EVERYTIME I HAVE IT IN BUT HONDA DOES NOT SEEM TO HAVE AN ANSWER. 1. WHEN IN CRUISE THE CAR WILL RANDOMLY BRAKE WHEN NOTHING IS IN SIGHT 2. MY BLIND SPOT MONITORS SEEM ONLY INTERMITTENTLY NOTICE ANYONE ON MY PASSANGER SIDE OF VIHICLE
During driving, all warning lights flashed on the dashboard suddenly. Reverse car caused it to have lost power, stall. Regular maintained with low mileage. Dealer rest something but did not explain what were the exact causes. I am afraid it would happen again to cause dangers.
My vehicle has 3 malfunction warnings that come up - Adaptive Cruise Control Problem, Road Departure Mitigation System Problem, and Collision Mitigation System Problem along with the brake system light on. I have had the vehicle at the dealer for repairs 4 times, it has happened again a few more times and I am bringing my vehicle back to the dealer again for the fifth time (on 1/18/22). It happens randomly and has been persistent since November 2020. The district rep for Honda (Arizona) is aware of these issues. I have been offered no other solution except to bring the vehicle back in again (for the fifth time).
2019 HONDA CR-V CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL PUMP SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMEN THE PARTS NECESARY TO COMPLETE THE REPAIR WERE ON BACK ORDER.
The contact owns a 2019 Honda CR-V. The contact stated that the front driver’s and the front passenger's side mirror housing units were severely melted. The contact stated that housing units had been replaced twice within the past two years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to report the failure to the NHTSA Hotline. The contact was informed that the sunlight had caused the housing units to melt. The failure mileage was approximately 13,000.
Vehicle braked hard without driver touching brake pedal. This has happened twice in last year. Now reading that this may be common with 2019 CRV
The contact owns 2019 Honda CR-V. The contact stated that while she was driving 75 MPH, she heard a noise coming from under the front passenger’s side of the vehicle. As she continued to drive, she heard a metal plate hitting the freeway and dragging. The contact stated she was able to pull over into the emergency lane and was able to get help with securing the skid plates with a wire. The vehicle was taken to the local dealer who informed her that the skid plates were damaged and needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that while she was driving 65 MPH, she heard the sound of the metal plate hitting the roadway underneath the front passenger’s side of the vehicle. The vehicle was then taken to an independent mechanic who informed the contact that the skid plates needed to be removed and that the clamps were loosened. Additionally, there was damage to the flash guard. The contact stated that the vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was 27,500.
When driving at approximately 35 MPH the automatic braking system engaged, stopping the car rapidly and throwing me forward enough that all items siting on the passenger seat landed on the floor mat. There were no cars or pedestrians in front of me (or luckily behind me). This has only happened once. The dealer informed me that something might have been blocking the sensor (I don't think this was the case). The vehicle has not be inspected by any parties as this fortunately did not cause a collision. There were no warning systems that the automatic breaks weren't working properly. The typical dash indicator did turn on when the car braked.
1. My car like many other CRV's I have read about online in forums and other sites is experiencing the fuel injection failure of CRV's since 2017 model. The consumer reports article from 2018 stated the 2019 model was to include a "fix" for this problem but it has not. My car has been in the shop twice in 2 weeks for this issue and now I am facing a $1,788.00 repair at my cost to have all new fuel injectors replaced at 51,400 miles. First sign of problem showed every safety system on the car failing and warnings on every light on the dash. Only after the 2nd trip to the dealer was the fuel injection code thrown on the computer. This problem leads to stalls, cuts offs, sluggishness in traffic which all cause safety issues. 2. The automatic emergency braking system on my car has alerted on multiple occasions when there is nothing in front of me, no obstruction, or any reason to throw the brake warning on the screen. There is one particular place on my daily commute where this happens consistently even though the light is green and there is no traffic flow ahead, beside or oncoming. 3. The lane keep assist program misreads shadows from the electric or telephone lines projected onto the roadway and steers to maneuver around them. It also tends to have difficulty when the road is wet in spots from rain earlier in the day. I keep it off most of the time now because of how it reacts.
I was driving about 35 mph on a flat road, sunny day approximately 75 degrees with no vehicles, bikes or people around me and my emergency braking system went off for no reason, throwing the car into a hard brake. My purse and work bag went flying. Thankfully, there weren’t any cars behind me or I definitely would have been rear-ended. It was a terrifying experience and I will be reporting this to my Honda dealership tomorrow. This happened one other time in a road construction detour. The car hard braked when changing lanes per the detour. These “safety” systems are not safe.
While driving 55-65 MPH on the expressway my vehicles brake system activated, slamming the brakes, without an object or vehicle within my line of sight. The first time it happened, I thought perhaps it incorrectly detected a car where there was a shadow from an overhead bridge. This has happened at least two additional times without warning or issue. As I was driving on the expressway at a high speed, this was a potentially dangerous situation where I could've caused a collision due to randomly braking without warning or expectation. There were zero warning lamps, messages or other symptoms of the problem prior to failure. I receive regular maintenance for my vehicle and always take it to the dealer for scheduled maintenance. My vehicle has been in an accident unrelated to this issue, but this has happened prior to the accident as well as after.
The ABS system suddenly engaged for no reason with the brakes slamming on. The system has also randomly alerted to brake for no reason with nothing but shadows in front of me. I purchased this vehicle because it happened multiple times in the 2018 CRV model I owned and the dealer I bought it from said there was nothing wrong and that it couldn’t be turned off. That vehicle stopped in the middle of a road from going 35 and again in the highway while traveling at 60 mph.
The contact owns a 2019 Honda CR-V. The contact stated while driving 30-35 MPH, the collision mitigation braking system was applied inadvertently. There were no warning lights illuminated. The contact then depressed the accelerator pedal and continued to drive. The contact stated that the failure reoccurred twice while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available
The emergency braking engaged for no apparent reason while I was driving about 35 mph and at least a car length behind car in front of me. The car slammed on the brakes in moving traffic for no apparent reason. Fortunately the car behind me was able to stop but this could have easily caused a rear end collision.
BASICALLY WHEN ITS COLD OUTSIDE 30F OR LESS THE CAR IS VERY SLOW TO HEAT UP. IT WILL NOT HEAT IF IDLING YOU HAVE TO DRIVE 4 TO 5MILES ,IN THE MEAN TIME THE WINDSCREEN WILL NOT CLEAR . IF ITS ICY OR SNOWING VERY LITTLE HEAT TO CLEAR WINDSCREEN . THEN WHEN YOU PARK AND LET THE CAR IDLE FOR A WHILE IT LOSES WHAT HEAT HAS BEEN GENERATED. GOD FORBID YOU WERE CAUGHT IN A SNOW STORM THE 1.5 LITRE TURBO EARTH DREAMS ENGINE WILL NOT GENERATE ENOUGH HEAT TO KEEP YOU ALIVE AT IDLE . THE REMOTE START THAT COMES AS STANDARD EQUIPMENT IS A JOKE.I EVEN TRIED PUTTING THE KEYFOB IN THE CAR START IT FOR AN HOUR, NO HEAT GENERATED UNLESS YOU DRIVE THE CAR FOR AT LEAST 4 OR 5 MILES.
Yesterday I was traveling about 40 mph on two-lane highway coming to the crest of a hill when suddenly the "BRAKE" warning light from the Collision Mitigation Braking System came on followed immediately by the car quickly coming to a stop. The whole warning/stopping event occurred in a few seconds. There were no obstacles in the road, it was a clear, sunny day and (I later determined that) there was no debris or dirt on the grill or in front of the forward camera. There was a car following me about 2 or 3 car lengths behind who had to stop very quickly in order not to rear-end me. Checking my vehicle settings I noted that the "distance" setting for the CMBS was set to normal (not short or long). I have not yet had the issue looked into and will do so ASAP.
On 9/6 I turned left into a parking lot. I was not exceeding 20 mph. I slowed to go over a speed bump, took my foot off the gas to brake and before I actually pressed the brake petal the automatic braking feature activated. There were no cars in front of me or any road hazard. The same thing happened again on 10/9 but this time I was in traffic. After completing a left turn I slowed to go over a construction steel plate in the road. Again no cars in front of me, or any other hazard, but before I got my foot to the brake petal the braking system engaged. Because I was in traffic this time I barely missed being rear ended. I took it to the dealer, DCH Honda in San Diego on 10/12/21. They could not find an issue with the CMBC system and could not duplicate by a road test so they told me to keep driving it until it happens again and to bring it back if it does. Needless to say I don’t feel safe while driving it.
Vehicles harness leading to auto dimming rear view mirror was defective and a wire split rendering all my braking capability. The ABS system felt like it was reversing the brakes EVERYTIME I stepped on the pedal. I hit my garage door because of this: Honda wanted me to pay to fix the wire because "I had a handicap plate that probably broke the wire" yet I never put my handicap placard on my mirror but rather on my dashboard. My brakes are electronically controlled due to it having an electric brake booster and AEB, radar cruise control and more. I could have been killed. HONDA DIDNT CARE, made me take the car with no brakes.
2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently while driving the entire screen went blank and a very loud static like noise was coming from the speakers, I could not turn the radio off, I could not adjust the volume. I have to find a safe spot to pull over and shut the car off for a few min. I purchased my car new from the Honda Dealership and have brought it in multiple times due to these electrical issues and they keep telling me it is because I am not using an apple cord to connect OR my apple cord is old. This is not true I purchased brand new cords from apple directly and still the issues keep happening. Also in the last 2 months the rear tail lights will flash for no reason. Car parked in the garage over night the next morning I go out and tail lights are randomly doing quick flashes every few mins. This is a daily occurrence now and I worry someone will think it is a blinker while I am driving but it is not. I have seen several other online forums with the very same issues I am having and Honda wont do anything about it. There is something wrong with the electrical system in these cars.
The contact owns a 2019 Honda CR-V. The contact received notification of NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The contact called the dealer on three separate occasions and was informed each time that a service manager would call him back however, he never received a callback or an appointment. The manufacturer was also notified of the matter and the contact was provided a case number. The vehicle was not repaired. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2019 Honda CR-V. The contact received a recall notice for NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) however, since parts were not yet available, the contact waited several months before having the recall serviced at the dealer. After the recall was performed, the contact stated that the vehicle would fail to start up after multiple attempts with an abnormal grinding sound coming from the engine. There was no warning light illuminated. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 23,939.
While cruise control on, car slams on it's brakes for no reason. So it will go from 55 mph to 15 mph without warning. Clear roads, no other cars on right, left, front, behind me. This has happened many times. I have gone to two dealerships: 1-29-21, 6-27-19, etc. They had it overnight & couldn't find anything. I read online, this has happened to others. I have talked to a service tech. manager who admitted the ACC system doesn't always work. I have 3 typed pages of issues with this CRV. Case #12036468 issued, but no one in customer service will call me back (800)999-1009. After I wrote a letter to their headquarters, they promised to call within 2 days. No one did, even after I sent them an email.
There is a recall for my fuel pump for this car.
Vehicle on several occasions has applied the brakes at highway speeds for no apparent reason. My safety is at risk because this will causes the vehicle to brake without warning and at high speeds. No vehicles were in front of the car, the road was clear. The vehicle has been taken to two Honda Dealerships for this issue. The warning "BRAKE" warning light flashes in the dashboard when this has happened. This has happened multiple times in 2021 and also in 2022.
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 25 MPH, the vehicle suddenly came to an abrupt stop. During the failure, there were no other vehicles nearby to cause the Forward Collision Avoidance System to be activated. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 15,000.
I was driving on an unobstructed road with no cars/ obstructions in sight and my automatic emergency braking suddenly engaged then released. Had there been Other vehicles/ traffic an accident may have occurred.