NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARCIA HONDA (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NEW MEXICO 8710, 505-260-5000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE WORKING TO PROVIDE THE RECALL PARTS TO THE DEALERS. THE MANUFACTURER OPENED A CASE NUMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM VEHICLE WAS TAKEN TO GARCIA FORD AND REPAIRED ON 10/14/2019. *DL
TL* THE CONTACT OWNED A 2019 HONDA CR-V. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED SPONTANEOUSLY AND WITHOUT AN IMPACT OCCURRING. AS A RESULT, THE DRIVER CRASHED INTO A CONSTRUCTION BARRIER AND LOST CONSCIOUSNESS. WHEN HE WOKE UP, HE DROVE HOME FOLLOWED BY THREE POLICE OFFICERS. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED VIA AMBULANCE TO THE HOSPITAL WHERE HE REMAINED FOR TWO DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT WANT TO EVALUATE THE VEHICLE. THE MANUFACTURER REQUESTED THAT THE CONTACT CALL HER INSURANCE COMPANY. THE CONTACT ALSO MENTIONED RECEIVING A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. *BF *TR
I RECEIVED A SAFETY RECALL LETTER FOR THE VIN OF MY 2019 HONDA CR-V. THE LETTER CLEARLY INFORMED ME TO CALL ANY AUTHORIZED HONDA DEALER TO MAKE AN APPOINTMENT TO HAVE THE CABLE REEL AND CABLE REEL SUB-HARNESS REPLACED AND A PROTECTIVE COVER ON THE STEERING WHEEL CORE INSTALLED FOR FREE. I CALLED YONKERS HONDA SERVICE CENTER AND I WAS TOLD THEY DON'T HAVE THE REQUIRED PARTS TO FIX THE RECALL ISSUE. AFTER I TALKED TO THE DEALER, I DECIDED TO CALL AMERICAN HONDA MOTOR CO. I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED SAMANTHA, WHO RESPONDED VERY UNPROFESSIONALLY AND IMPATIENTLY, TOLD ME TO CALL EACH AND EVERY ONE OF ALL HONDA DEALERS TO FIND OUT WHO HAS THE PARTS FOR THE FIX. I ENDED THE CALL WITH SAMANTHA. I CALLED AGAIN AND SPOKE TO ANOTHER SERVICE REP. I WAS TOLD THAT HONDA HAS NOT YET SHIPPED THE REQUIRED PARTS TO ANY OF HONDA DEALERS AND IT WILL NOT HAPPEN UNTIL SOMETIME IN OCTOBER 2019. I WAS MISINFORMED BY THE LETTER TO CALL HONDA DEALERS NOW WHEN THE DEALERS DON'T EVEN HAVE THE PARTS. PROMPT ACTION SHOULD BE TAKEN BEFORE ANY SERIOUS AND UNPREDICTABLE INJURIES/DEATH DUE TO THE DEFECTS.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2231) AND BUREKLE HONDA (3360 HIGHWAY 61 NORTH, ST PAUL, MN 55110, (651) 490-6600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF BAY COUNTY (3601 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
HONDA HAS FAILED TO REPLACE THE CABLE REEL AND CABLE REEL SUB-HARNESS AND INSTALL A PROTECTIVE COVER ON THE STEERING WHEEL CORE FOR FREE. THIS IS A SAFETY RECALL AND THE DEALER WAS CONTACTED JULY 23, 2019.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LEHIGH VALLEY HONDA (675 STATE AVE, EMMAUS, PA 18049) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A SOFTWARE ISSUE THAT WAS CAUSING THE BATTERY NOT TO CHARGE AND WAS DRAINING THE BATTERY. THE VEHICLE WAS PARKED AT AN AIRPORT AND WOULD NOT START UPON THE CONTACT'S RETURN FROM A FIVE DAY TRIP. THE CONTACT HAD TO JUMPSTART THE VEHICLE. EAST COAST HONDA (8756A US HIGHWAY 17, BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 492-5175) WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL. THE MANUFACTURER SUGGESTED THAT THE CONTACT UNHOOK THE BATTERY IF THE VEHICLE REMAINED PARKED MORE THAN A DAY. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSTIC TESTING ON AUGUST 30, 2019. THE FAILURE MILEAGE WAS 1,900.
THE COLLISION WARNING SYSTEM HAS ACTIVATED THE 'BRAKE' LIGHT SEVERAL TIMES IN ABOUT THE FIRST 2,800 MILES. IT HAS NOT APPLIED THE BRAKES BUT THE LIGHT HAS COME ON EVEN THOUGH THERE WERE NO VEHICLES CLOSE TO MINE. CLOSEST IN FRONT OF THE VEHICLE WAS SEVERAL HUNDRED YARDS AND NOTHING TO THE LEFT, RIGHT OR BACK. THE BRAKES WERE NOT APPLIED LIKE SOME OTHER ONLINE COMPLAINTS FOR 2017 AND 2018 MODELS BUT I AM WORRIED THAT COULD HAPPEN. EACH TIME I NOTICED THE LIGHT I WAS TRAVELING ABOUT 55 MPH ON ROUTE 28 IN VIRGINIA IN DULLES AIRPORT AREA. I DID NOT SEE ANY PLANES IN THE AREA AT THE TIME. THE MOST RECENT INCIDENT WAS AT ABOUT 5:45 AM ON JULY 17, 2019.
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. *LD THE CONSUMER STATED THE VEHICLE ABRUPTLY BRAKED DUE TO A SHADOW FROM A TREE. THE CONSUMER TURNED THE SYSTEM OFF.*JS
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V380000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT ON JULY 15, 2019 WITH KEATING HONDA CONROE (311 INTERSTATE 45 SOUTH, CONROE, TX 77301, (936)-270-7125). WHEN THE CONTACT ARRIVED AT THE DEALER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT SPOKE WITH THE MANUFACTURER RECALL CENTER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE VEHICLE WAS TAKEN TO PARAGON HONDA (5702 NORTHERN BLVD, WOODSIDE, NY 11377, 877-343-9132) AND THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT MADE TWO APPOINTMENTS WITH THE DEALER FOR THE RECALL REPAIR AND WAS GIVEN THE SAME INFORMATION EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT VATLAND HONDA (LOCATED AT 700 US-1, VERO BEACH, FL 32962, (772) 299-9797) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT NOTIFIED THE MANUFACTURER ABOUT THE RECALL NOTICE AND WAS PROVIDED CASE NUMBER: 09854039. THE MANUFACTURER STATED THAT THEY WOULD GET BACK IN TOUCH WITH THE CONTACT ONCE THEY FIGURED OUT WHERE THE VEHICLE COULD BE REPAIRED. THE CONTACT WENT ONLINE TO SCHEDULE AN APPOINTMENT WITH THE DEALER; HOWEVER, THE DAY BEFORE THE SCHEDULED APPOINTMENT, SIMS HONDA (1615 S GOLDENROD RD #3723, BURLINGTON, WA 98233, 360-757-7467) INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON NUMEROUS OCCASIONS, BUT THERE WAS NO RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
BATTERY DIES OVERNIGHT. CAR HAS ONLY 1000 MILES AND I'VE HAD TO JUMP IT 3 TIMES PLAN TO CALL DEALER FOR WARRANTY WORK, BUT I SEE FROM OTHER POSTINGS THAT THIS IS AN UNRESOLVED ISSUE FOR HONDA. CALLING THEM ANYWAY. A NEW CAR SHOULD NOT BEHAVE THIS WAY.
STRONG GAS SMELL COMING FROM THE ENGINE OIL. CAR HAS ONLY LESS THAN 220 MILES ON THE ENGINE.
I HAVE BEEN TOLD THAT RECALL HAS BEEN ISSUED FOR MY CR V INVOLVING THE METAL CORE OF THE STEERING WHEEL. WHEN I TRIED TO GET IT REPLACED I WAS TOLD HONDA DOES NOT HAVE ENOUGH SPARE PARTS. I WOULD HAVE TO WAIT FOR AT LEAST ONE WEEK AND A HALF BUT THAT REALLY THEY DON'T KNOW WHEN THEY WILL COME IN. NOT ONLY CAN I CAUSE A CRASH WHICH WOULD KILL ME ME BUT WOULD ALSO KILL WHOEVER I CRASH INTO. THIS IS NOT ACCEPTABLE SO I WOULD LIKE TO GO ON RECORD AS HAVING WARNED THAT THESE CRASHES WILL BEGIN TO HAPPEN.
2019 HONDA CRV EXL. RECEIVED RECALL NOTIFICATION FOR POSSIBLE AIRBAG FAILURE DUE TO METAL BURRS IN STEERING COLUMN. CONTACTED HONDA MALL OF GEORGIA. THEY WERE AWARE AND REFERRED ME TO HONDA CORPORATE. FILED A CASE AND WAS TOLD THEY WOULD CONTACT ME WITHIN 2 DAYS. CASE # 09698729. HONDA REP ASKED ME TO CONTACT OTHER DEALERSHIPS IN AREA FOR WARRANTY REPAIR. PARTS NOT AVAILABLE. CONTACTED HONDA MALL OF GEORGIA AGAIN. WAITING FOR SERVICE MANAGER TO CONTACT US. HONDA SHOULD COVER A RENTAL BECAUSE OF THE AIRBAG SAFETY AND LACK OF PARTS. WE NEED THE VEHICLE TO BE SAFE OR AN ALTERNATE PROVIDED.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT SCOTT ROBINSON HONDA (LOCATED AT 20340 HAWTHORNE BLVD, TORRANCE, CA 90503, (424) 999-1799) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DICK HANA HONDA (3321 NE AUTO MALL DR, VANCOUVER, WA 98662, (360) 342-9660) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE STEERING AND AIR BAGS. THE CONTACT CALLED BOYD HONDA OXFORD (1025 M.L.K. JR AVE, OXFORD, NC 27565, (877) 489-1688) AND WAS INFORMED THAT THE PARTS TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT CALLED HONDA CUSTOMER CARE WHERE A REPRESENTATIVE INFORMED HIM THAT HE WOULD RECEIVE A CALL BACK. THE CONTACT HAD NOT YET HEARD BACK FROM THE REPRESENTATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOTOR WERKS HONDA IN BARRINGTON (LOCATED AT 1475 BARRINGTON RD, BARRINGTON, IL 60010, (847) 447-0170) WAS CONTACTED VIA PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL 19V-383 AFTER MANY MONTHS OF RESEARCH, DECIDED TO PURCHASE 2019 HONDA CRV FOR OUR 16 YEAR OLD SON IN APRIL. RECEIVED NOTIFICATION ON JULY 11, 2019 THAT THERE IS A RECALL THAT COULD CAUSE 'UNCOMMAND DEPLOYMENT OF DRIVER'S AIRBAG.' THIS RECALL WAS FIRST ISSUED IN MAY 2019, HOWEVER HONDA DID NOT NOTIFY OWNERS UNTIL MID JULY. SINCE THIS IS A SERIOUS RECALL, I CALLED SEVERAL HONDA DEALERS IN CHARLOTTE RIGHT AWAY TO SCHEDULE THE REPAIR. I WAS TOLD BY EVERY SINGLE ONE THAT THEY DO NOT HAVE THE PARTS IN STOCK FOR CURRENT CUSTOMER REPAIRS AND WILL NOT RECEIVE THEM UNTIL AUG/SEPT. I WAS THEN TOLD THAT THE PARTS THAT THEY ARE RECEIVING WEEKLY ARE ONLY FOR CURRENT INVENTORY ON THE LOT THAT THEY ARE TRYING TO SELL. WHAT?! THIS DOES NOT MAKE ANY SENSE! I WAS THEN TOLD THAT THE SERVICE DEPARTMENT DID NOT HAVE A LOT OF INFO ABOUT THIS RECALL, I WOULD HAVE TO CALL CORPORATE. CALLED HONDA CORPORATE AND WAS ASSIGNED A CLAIM NUMBER AND WAS TOLD I WOULD BE RECEIVING A CALL IN 24 HOURS.... 4 DAYS LATER AND STILL NO CALL. THIS NEEDS TO BE ADDRESSED NOW, I DO NOT WANT TO PUT MY 16 YEAR OLD SON (OR ANYONE FOR THAT MATTER) BEHIND THE WHEEL OF A CAR WHERE THE DRIVER AIRBAG COULD RANDOMLY DEPLOY AT ANY MOMENT. PRETTY DISAPPOINTED IN THE LACK OF CONCERN HONDA IS SHOWING FOR THEIR CURRENT CUSTOMERS.
I PURCHASED MY NEW 2019 HONDA CR-V IN JUNE, THINKING I WOULD BE AS SAFE, COMFORTABLE AND SATISFIED AS I WAS WITH MY 2016 HONDA CR-V FOR 3 YEARS. HOWEVER, I LIVE IN A RURAL AREA AND AM UNABLE TO DRIVE AFTER DARK BECAUSE THE TOP HALF OF MY FRONT WINDSHIELD TURNS BLACK WHENEVER MY HEADLIGHTS DIM AND I ONLY HAVE CLEAR VISION FOR A FEW YARDS N FRONT OF ME. AFTER 3 WINDSHIELDS, MANY HOURS OF DIAGNOSTICS, AND MY WASTED TIME AND FRUSTRATION, MY INSURANCE AGENT, FAMILY, FRIENDS AND I AGREE THIS IS A SERIOUS MANUFACTURING DEFECT AND I AM STUCK WITH A VEHICLE I CAN ONLY DRIVE SAFELY IN THE DAYLIGHT. A DEALER EMPLOYEE TOLD ME THE NEW LED LIGHTS PRESENT THIS PROBLEM IN MOST NEWLY MANUFACTURED VEHICLES, BUT APPARENTLY I AM THE ONLY OWNER WHO ATTEMPTS TO DRIVE IN A RURAL AREA AT NIGHT. I AM ESPECIALLY IN DANGER NOW THAT WE ARE IN HUNTING SEASON AND DEER ARE CROSSING THE ROADS AT ALL HOURS COMMENCING AT SUNSET.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAGUIRE HONDA OF ITHACA (315 ELMIRA RD, ITHACA, NY 14850, (607) 273-1926) WHERE THREE DIAGNOSTIC APPOINTMENTS WERE SCHEDULED AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 09698247. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SRS SYSTEM DEFECT. PLEASE FIND, ATTACHED, A LETTER ENTITLED "IMPORTANT SAFETY RECALL". I RECEIVED THIS IN EARLY JULY FROM THE DEALER. WHEN I CALLED MY HONDA DEALER I WAS TOLD I COULD BRING THE CAR IN THE FOLLOWING WEEK. MY SERVICE REPRESENTATIVE CALLED BACK, IN A FEW DAYS, AND TOLD ME THE PARTS WERE NOT IN YET AND PLEASE CALL BACK IN A FEW WEEKS. I CALLED TODAY, 8/5/2019, AND WAS TOLD MY SERVICE REP. WAS ON VACATION THIS WEEK AND I WOULD BE PUT ON THEIR "CALL BACK" LIST AND CONTACTED WHEN THE PARTS CAME IN. THEN, I CALLED THE HONDA CUSTOMER SUPPORT CENTER AND WAS TOLD THE PARTS MIGHT BE IN "BY THE END OF SUMMER". THE "WHAT IS THE REASON FOR THIS NOTICE?" SEE BELOW, STATES THE DANGERS THIS DEFECT CAN CAUSE. I AM VERY CONCERNED ABOUT THIS!THE HONDA REPRESENTATIVE SAID I JUST "HAVE TO WAIT" AND THERE IS NOTHING ELSE THEY CAN DO ABOUT THIS. NO RENTAL CAR. ETC. THEY (HONDA) TOLD ME THEY HAD TO ISSUE THIS WARNING, PER GOVERNMENT LAW, BUT THEY CAN'T GIVE A DATE TO THEIR CUSTOMER AS TO WHEN THE DEFECT WILL BE RESOLVED. ANY HELP, REGARDING THIS ISSUE, WOULD BE GREATLY APPRECIATED.
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO STEERING WHEEL CONTROLS & SRS SUB-WIRE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
WE LEASED THIS 2019 HONDA CR-V 6/17/2019. HAD MADE A TRIP BACK TO ARIZONA PARKED CAR 15 MINUTES LATER CAME OUT TO GO HOME TO SON IN LAWS CAR WOULDN'T TURN OVER. SEEM LIKE IT WAS FLOODED AND COULDN'T START CAR. TOWED CAR TO DEALER IN THE MORNING WENT TO FIND OUT THE PROBLEMS. THEY COULDN'T DETERMINE ANY DIAGNOSTIC PROBLEMS. SO WE DROVE BACK TO CALIFORNIA. WE BOTH LOST DAY WORK AND PAY. THAT MORNING I WENT TO THE STORE TO GET SOME THINGS AND HAD ENCOUNTERED THE SAME PROBLEMS CAR WOULDN'T START AND SMELL OF GAS.AS LIKE CAR WAS VAPOR-LOCKING. HAD TO HAVE AAA COME AND TOW SUV TO DEALER WHERE WE GOT IT. THEY HAD IT A WEEK AND COULDN'T FIND ANY PROBLEMS. AL THESE TIMES VEHICLE WAS STATIONARY IN PARKING LOT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE AUDIBLE INDICATOR OF THE BLIND SPOT SYSTEM WAS NOT LOUD ENOUGH TO HEAR. THE CONTACT TOOK THE VEHICLE TO PEARSON HONDA (14001 HULL STREET RD, MIDLOTHIAN, VA 23112, (804) 745-0300) AND ASKED THEM TO INCREASE THE VOLUME; HOWEVER, THE DEALER STATED THAT THEY COULD NOT CHANGE THE VOLUME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 232. *BF CONSUMER STATED AFTER FURTHER EXAMINATION I BELIEVE THE VOLUME IS APPROPRIATE.*JB
NHTSA RECALL NOTICE ARRIVED IN JULY 2019 NIMBER 19V- 38300. I HAVE CALLED OCEAN HONDA MULTIPLE TIMES AND NO PARTS AVAILABLE TO FIX THE RECALL. I SPOKE WITH OCEAN HONDA SEPT 19 2019 AND STILL ZERO WORD ON WHEN PARTS WILL BE AVAILABLE. I PURCHASED THIS VEHICLE ON OR ABOUT JANUARY 15 2019 AND AN SHOCKED TO LEARN HONDA WAS AWARE OF THIS ISSUE YET SOLD ME A UNSAFE VEHICLE ANYHOW. I FEEL I HAVE WAITED LONG ENOUGH FOR A REMEDY. THE CAR ONLY HAS 800 MILES ON IT AND HAS NOT HAD AN INCIDENT AS OF YET BUT THE CAR HAS BEEN PARKED SINCE RECIEVING THE RECALL NOTICE IN JULY.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2009. THE CONTACT SPOKE WITH AN UNKNOWN HONDA DEALER WHO STATED THAT PARTS WERE AVAILABLE FOR THE REPAIR AND PROBLEM HAS BEEN RESOLVED. DEALER LOCATED PARTS NECESSARY TO RESOLVE THE RECALL AND MADE REPAIRS ON 10/16/2019. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER PROVIDED CASE NUMBER: 09826186. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE REMEDY OR AN IDEA WHEN THE REMEDY WOULD BE AVAILABLE TO REPAIR THE VEHICLE. KEYES HONDA (5905 SEPULVEDA BLVD, VAN NUYS, CA 91411) CONFIRMED THAT THE PART AVAILABILITY WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN. DEALER SAYS ITS A KNOWN PROBLEM BUT I DON'T SEE IT LISTED ANYWHERE. UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN'T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN .
BRAND NEW VEHICLE WITH BARELY 450 MILES TURNED OFF OUT OF NOWHERE. ALL POSSIBLE DASHBOARD FAULTS WERE DISPLAYED AND CAR WOULDN'T START. BRAKES GOT LOCKED AT SOME POINT AND COULDN'T PUSH CAR AWAY FROM ROAD. MANY CUSTOMERS HAVE ALREADY ENCOUNTERED THIS ISSUE AND HONDA IS AWARE BUT CLAIMS THAT THEY DONT HAVE ANY BULLETINS OR RECALLS. IT IS A SAFETY ISSUE TO BE DRIVING THIS CAR. CAR HAS BEEN AT THE DEALERSHIP FOR 3 DAYS NOW AND MECHANICS/TECHNICIANS CAN NOT FIND THE PROBLEM. HONDA DEALERSHIP WHERE VEHICLE WAS PURCHASED SHOWS LACK OF INTEREST ON HELPING ME. HONDA DEALERSHIP WHERE CAR WAS TAKEN KEEPS WORKING ON THE ISSUE. VEHICLE WONT START. THREE DAYS AT THE DEALERSHIP NOW.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). AFTER CONTACTING MOREHEAD HONDA (1000 AUTO PARK PL, NEWBURGH, NY) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
CAR DISPLAY UNIT IS OVERWHELMED WITH WARNING LIGHTS THAT STATED THE COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION SYSTEM, AND ADAPTIVE CRUISE CONTROL ALL HAVE PROBLEMS. IT HAPPENS FREQUENTLY WHEN STARTING THE VEHICLE AND ALSO WHILE IN MOTION.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERSON'S HONDA (15525 FREDERICK RD, ROCKVILLE, MD 20855, (301) 279-8600), SPORT HONDA (3110 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-4700) AND OURISMAN HONDA (4800 BETHESDA AVE, BETHESDA, MD 20814, (301) 789-0272) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). AUTONATION HONDA ROSEVILLE (230 AUTOMALL DR, ROSEVILLE, CA 95661, 916-467-8056) WAS CONTACTED AND ADVISED HER TO BRING IN THE VEHICLE FOR SERVICING. WHEN THE CONTACT CALLED THE DEALER BACK, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT WITH ALL-STAR HONDA (6141 S 27TH ST, GREENFIELD, WI 53221, 414-269-1399) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SCHEDULED A SECOND APPOINTMENT WITH THE SAME DEALER AND EXPERIENCED THE SAME OUTCOME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLOW HONDA OF BURLINGTON (2920 S CHURCH ST, BURLINGTON, NC 27215, (336) 584-4870) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I RECEIVED A RECALL NOTICE JULY 2019 FOR A DAMAGED CABLE REEL-SUB-HARNESS/SHORT CIRCUIT AND EVERY DEALERSHIP WITHIN 40 MINUTES OF WHERE I LIVE DOES NOT HAVE THE PARTS TO FIX HIS DEFECT EVEN 60 DAYS AFTER I RECEIVED THIS LETTER. I DRIVE OFTEN FOR WORK AND WANT TO MAKE SURE HONDA IS TAKING CARE OF THIS ASAP.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TONKIN GRESHAM HONDA (LOCATED AT 24999 SE STARK STREET, GRESHAM, OR, 97060, 855-385-9086) AND WAS PLACED ON A WAITING LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND STATED THAT THE SAME DEALER WAS CONTACTED AND THE PARTS WOULD BE PROVIDED TO THEM FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HONDA OF FORT MYERS (14020 SOUTH TAMIAMI TRAIL, FORT MYERS, FL, 239-288-3297) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM CONSUMER STATES THAT AFTER CONTACTING DEALER ON NUMEROUS OCCASIONS HE FILED A COMPLAINT. THE NEXT DAY THE DEALER CALLED AND TOLD HIM THAT PARTS WERE AVAILABLE. VEHICLE WAS REPAIRED. *DL
TL* THE CONTACT LEASES A 2019 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2019. THE CONTACT SPOKE WITH HAMILTON HONDA (655 US HIGHWAY 130, HAMILTON TOWNSHIP, NJ 08691, (609)-528-2600) AND WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT SOME DEALERS HAD PARTS AND OTHERS DO NOT. THE MANUFACTURER PROVIDED CASE NUMBER: 09899115. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LIBERTY HONDA (71 W SERVICE RD, HARTFORD, CT 06120, (860) 251-6851) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH HONDA OF NANUET (10 NY-304, NANUET, NY 10954, (845) 367-4380) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT STOKES HONDA CARS OF BEAUFORT (LOCATED AT 88 ROBERT SMALLS PKWY, BEAUFORT, SC 29906, (843) 379-2535) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PECHELES HONDA (3774 DR MARTIN LUTHER KING JR BLVD, NEW BERN, NC 28562, (252) 637-4300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NOT A LOT OF PARTS BEING SHIPPED OUT FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
2019 HONDA CR-V LX. CONSUMER WRITES IN REGARDS TO CABLE REEL SAFETY RECALL. *LD THE CONSUMER STATED THERE WERE NO PARTS AVAILABLE TO COMPLETE THE RECALL. THE CONSUMER WAS PUT ON A WAITING LIST, BUT DID NOT RECEIVE A PHONE CALL. *JS
THE AUTOMATIC VEHICLE BRAKING SYSTEM APPLIED URGENT BRAKES ON ITS OWN WHEN NO OTHER CAR WAS IN FRONT, NOR WAS ANY OTHER OBSTACLE IN FRONT OF OUR CAR. THIS IS A HUGE CONCERN BECAUSE, THE SYSTEM APPLYING AUTOMATIC BRAKES COULD HAVE RESULTED IN A COLLISION.