NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. HONDA OF FT. MYERS (14020 S TAMIAMI TRAIL, FT. MYERS, FL 33912) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN DELAND HONDA (LOCATED AT 2677 N VOLUSIA AVE, ORANGE CITY, FL 32763, (386) 490-4331) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ISSUE HAS BEEN RESOLVED. ALL REPAIRS HAVE BEEN COMPLETED.*JB
HONDA HAS RECALL MY 2019 CR-V DUE TO POTENTIAL AIRBAG RELEASE FROM A STEERING COLUMN WIRING ISSUE. THEY SUGGEST NOT TO DRIVE THE CAR. HOWEVER THE LOCAL HONDA DEALERS DO NOT HAVE THE PARTS NECESSARY TO CORRECT THE PROBLEM AND, IN FACT, DO NOT KNOW WHEN THEY WILL BE AVAILABLE. I AM NERVOUS DRIVING MY FAMILY BECAUSE OF THEIR WARNING, BUT HAVE TO AS IT IS THE RELIABLE VEHICLE I OWN. PLEASE PUT MAXIMUM PRESSURE ON HONDA MOTORS AMERICA.
While driving on the interstate highway at about 70 mph, with the adaptive cruise control activated, the "BRAKE" warning flashed and the brakes were applied, causing the car to slow about 10-15 mph. I manually applied gas to resume speed, and then re-activated the adaptive cruise control. The weather was sunny, about 80 degrees. There were no cars, or anything, in front or behind me for at least a half mile. There was nothing next to me on the berms. I don't recall if any cars were approaching in the opposite direction. This has occurred at least twice since, once on the interstate and once at about 35 mph on a non-interstate highway. The conditions were similar in each case. This could certainly cause a disastrous accident if there were more traffic. Since this happened somewhat rarely, I have not brought it to the attention of the dealer. I still own and drive this car.
OUR HONDA CRV IS A 2019 PURCHASED LITLLE OVER 4 MONTHS AGO 7800 MILES TO DARE. OUR PROBLEMS STARTED 17 DAYS AGO WITH A ROUTINE FIRST OIL CHANGE. AT THAT TIME WERE ADVISE OF SOFTWARE RECALL AND THEY SAID WAS COMPLETED AND OK TO DRIVE. 6 DAYS LATER AN ELECTRICAL.OR SOFTWARE PROBLEM OCCURRED AND ALL 13 ICONS ON DASHBOARD WENT OFF WHILE DRIVING. ALARMS AND WARNINGS ON DASH AS WELL. BROUGHT BACK TO HONDA AND THEY REBOOTED AND SAID FOUND NO ISSUE.A DAYNOR SO LATER SAME ISSUE AND BROUGHT BA K TO HONDA AUTOFAIR MANCHESTER NH AND THEY KET CAR 4 DAYA AND WORKED WITH HONDA TECH REPLACED TURBO AND RESET SOFTWARE AND SAID MIGHT BE RELATED TO ORIGIGINAL SOFTWARE ISSUE RECALL. A FEW DAYS LATE ON JUNE 8TH WHILE STARTING A 65 BIRTHDAY CELEBRATION FOR MY WIFE WE HEARD THE LOUDEST SHREAKING ALARM WHEN WE WENT OUT FRONT TO DRIVEWAY WE FOUND IT WAS OUT XAR AND AIR BAG HAD DEPLOYED ON ITS OWN WHILE NOT MOVING IN DRIVEWAY. THE ALARM WAS AO BAD PEOPLE DRIVING BY STOP TO HELP. SMOKE WAS POURING FROM DASHBOARD. AGAIN WE CALL HONDA AND THEY TOWED RO HONDA MANCHESTER ONLY AGAIN TO GIVE US YET ANOTHER RENTAL. WHEN GOING BACK TO GET PHONE CORD FROM DIAABLED CAR A GROUP OF HONDA PLOYEES SURROUNDED VEHICLE IN DISMAY. ONE SAID TO ME IS THAT YOUR VEHICHKE I SAID YES AND THWY SAID YOUR LUCKY YOU WERENT KILLED IF THAT HAPPENED WHILE DRIVING. THIS IA WE WE ARE AT 17 DAYS LATER FROM FIRST OIL CHANGE. WE ARE IN FEAR OF DRIVING THIA CAR. HONDA NEW ABOUT THIA PROBLEM AND HAS NOT DECIDED TO SEND OUT RECALL TILL JULY8 2019. ANOTHER MONTH!!! HOW MANY LIVED WILL BE LOAT OR SERIOUS INJURIES BECAUSE OF THISNEGLIGENCE
THE LEFT AND CENTER REAR PASSENGER SEAT BELTS CROSS OVER WHEN BUCKLED. THIS MAKES IT IMPOSSIBLE TO HAVE A PASSENGER WITH A CENTER CHILD SEAT (EXCEPT A FEW UNUSUAL MODELS) AND DIFFICULT TO BELT IN 3 PASSENGERS. IT SEEMS UNSAFE BECAUSE OF THE EXTRA LOAD ON THE BELTS IN A CRASH. I HAVE CONTACTED THE DEALER AND THE DEALER CONTACTED HONDA REP, I ALSO COMPLAINED TO HONDA CUSTOMER SERVICE. THEY RESPOND THE OFFICIAL HONDA NATIONAL POSITION IS THAT THE DESIGN IS INTENTIONAL TO MEET SPACING REQUIREMENTS FOR OUTBOARD PASSENGER, BUT NO ONE INCLUDING THE ENGINEER CAN VERIFY THAT THE DESIGN IS SAFE IN THAT IT WAS CRASH TESTED THIS WAY. (THE ENGINEER STATES IT IS SAFE BUT DOES NOT KNOW ABOUT CRASH TESTING). CAN NHSTA VERIFY THAT THIS CAR IS CRASH TESTED THIS WAY AND THESE SEAT BELTS WILL PROTECT REARS SEAT PASSENGERS? OTHERWISE WE MUST TREAT AS A 4 PASSENGER VEHICLE, WHILE IT IS ADVERTISED AND DESCRIBED IN THE MANUAL AS 5 PASSENGER (FALSE ADVERTISE?). WE DISCOVERED THE PROBLEM ON 6/5/19 AFTER PURCHASE AND MEANTIME WERE WORKING WITH DEALER AND HONDA TO NO AVAIL.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEPHEN WADE HONDA (LOCATED AT 1630 S HILTON DR, ST. GEORGE, UT 84770, (435) 628-6100) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HONDA CRV DISPLAY ISSUES .THE DISPLAY STARTS FLASHING ON ITS OWN AND EVEN MAKES CALLS SOMETIMES . ALSO NO AMOUNT OF RESET WORKS UNLESS YOU STOP AND START THE CAR AGAIN . ALSO AFTER SHUTTING DOWN THE CAR A WEIRD NOISE KEEPS ON COMING FROM DISPLAY .THIS IS A NEW HONDA CR-V 2019 EXL MODEL THIS IS A HUGE INCONVENIENCE AND SAFETY ISSUE AS WE LOSE NAVIGATION IN BETWEEN AND IT'S ALWAYS NOT POSSIBLE TO PULL THE CAR ASIDE AND RESTART IT I DO HAVE THE VIDEO WHICH EXPLAINS THE WHOLE ISSUE BUT I AM NOT ABLE TO UPLOAD HERE
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). FX CAPRARA HONDA (LOCATED AT 23115 NY-12, WATERTOWN, NY 13601, (315) 755-7575) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, COMMUNICATIONS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROPER HONDA (902 N RANGELINE RD, JOPLIN, MO 64801, (417) 625-0800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL ANOTHER DEALER. HONDA OF BARTLESVILLE (3210 SE WASHINGTON BLVD, BARTLESVILLE, 74006 OK, (918) 333-3333) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL ANOTHER SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AMERICAN HONDA MOTOR CO., INC. (HONDA) IS RECALLING CERTAIN 2019 MODEL YEAR CR-V VEHICLES. THE METAL CORE OF THE STEERING WHEEL MAY CONTAIN BURRS, WHICH CAN DAMAGE THE CABLE REEL SUB-HARNESS AND CAUSE A SHORT-CIRCUIT. THIS CAN RESULT IN INOPERATIVE STEERING WHEEL-MOUNTED CONTROL BUTTONS (INCLUDING THE HORN), ILLUMINATION OF THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING INDICATOR, AND/OR AN UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG. HONDA WAS UNWILLING TO TELL ME ABOUT THE SAFETY CONCERNS RELATED TO THIS RECALL OR PROVIDE A LOANER VEHICLE. THEY ARE NOT ABLE TO FIX THIS ISSUE UNTIL THE END OF AUGUST/EARLY SEPTEMBER.
MOON ROOF LEAKS. NOTICED IT WHEN USING A CAR WASH. CAR WAS INSIDE CARWASH AND STATIONARY.
I HAVE BEEN NOTIFIED OF A RECALL FOR MY CRV. "THAT THE STEERING WHEEL MAY CONTAIN "BURRS" WHICH CAN DAMAGE THE CABLE REEL SUB HARNESS AND CAUSE A SHORT CIRCUIT, THIS CAN CAUSE INOPERATIVE STEERING WHEEL BUTTONS, HORN AND UNCOMMANDED DEPLOYMENT OF DRIVERS SIDE AIRBAG. SRS MAY NOT FUNCTION IN CRASH AND UNCOMMANDED DEPLOYMENT OF AIRBAG INCREASES RISK OF CRASH AND INJURY." 3 PEOPLE HAVE ALREADY BEEN INJURED. WHEN I CONTACT HONDA FOR THIS RECALL REPAIR THEY TELL ME THE PARTS ARE NOT AVAILABLE YET AND THEY DO NOT KNOW WHEN THEY WILL BE. I REQUESTED ALTERNATIVE TRANSPORTATION BE PROVIDED ME UNTIL RECALL REPAIR COMPLETED. HONDA TOLD ME THEY HAD TO REVIEW MY "CASE" FIRST, THIS WOULD NOT HAPPEN UNTIL NEXT WEEK. I HAVE NO CAR TO DRIVE UNLESS I DRIVE A CAR THAT IS UNSAFE DUE TO HONDA NOT REPAIRING IT IMMEDIATELY. THEY NEED TO PROVIDE ALL PEOPLE INVOLVED IN THIS RECALL WITH ALTERNATIVE TRANSPORTATION OR REPAIR THE PROBLEM IMMEDIATELY.
I HAVE 260 MILES AND MY CAR STARTED TO FLASH LIKE CHRISTMAS TREE ALL THE DASH-BOARD WARNING LIGHTS AND ENGINE WAS SHAKING. LOST TRACTION AND IT'S A AWD AND IT WAS TURNING OFF EVERY BLOCK. I WAS DRIVING IN THE STREET. IT WAS ALSO SMELLING SO BAD WORSE THEN BURNING.
DRIVING AND THE ANTI-COLLISION ACTIVATED AND STOPPED THE CAR. NO CARS AROUND AND NO OBSTACLES IN THE ROAD. THE DISPLAY SCREEN INDICATED A PROBLEM WITH THE SYSTEM BUT WHEN I TOOK IT TO THE DEALERSHIP, NOTHING WAS IN THE COMPUTER THAT INDICATED SOMETHING WAS WRONG (SEE PIC). EVEN AFTER THE PIC WAS SHOWN TO THE DEALERSHIP SERVICE DEPT THEY SAID THE SAME THING- NOTHING WAS WRONG WITH THE CAR. THE CAR WAS DRIVING AT A SLOW SPEED ON AN ON-RAMP WITH NO CAR OR OBSTACLES IN FRONT OF IT. WHO WOULD HAVE KNOWN WHAT WOULD HAVE HAPPENED IF IT OCCURRED WHILE TRAVELING AT A HIGHER RATE OF SPEED WITH TRAFFIC OR GOING DOWN A CURVED HILL.
SMELL GASOLINE FROM ENGINE OIL UPON INSPECTION FROM DIPSTICK. I HAVE JUST BOUGHT THIS CAR A MONTH AGO.
I want to report an unsafe situation regarding the rear seat, seat-belt latches on the 2019 Honda CR-V (and from what I can tell on the internet, for several other model years). The rear seat center and left side seat-belt latch receivers have been installed incorrectly. The setup causes the left side latch to be installed over top of the anchor portion of the middle seat latch. This results in the need to twist one or both belts in order to latch the belts. This setup results in a potentially unsafe situation when seating three passengers in the rear seat. Honda advertises the CR-V as a 5 passenger vehicle, not a 4 passenger vehicle! Btw, I used the date I purchased the vehicle as the "incident" date.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT VICTORY HONDA OF PLYMOUTH (LOCATED AT 315 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 244-8177) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED SIX DIFFERENT DEALERS, INCLUDING DEAN HONDA AT 844-299-2733 (LOCATED AT 911 CLAIRTON BLVD ROUTE 51, PITTSBURGH, PA 15236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED MILLENNIUM HONDA AT 516-481-2800 (LOCATED AT 286 N FRANKLIN ST, HEMPSTEAD, NY 11550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. ROHRICH HONDA (5121 LIBERTY AVE, PITTSBURGH, PA 15224) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (D-PATRICK HONDA, 4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER WA CONTACTED AND PROVIDED CASE NUMBER: 09791093. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ARROWHEAD HONDA, 8380 W BELL RD, PEORIA, AZ 85382, (623) 562-9054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL - I WAS NOTIFIED OF A RECALL ON MY CR-V - NHTSA RECALL NUMBER 19V-383 BACK IN MAY, 2019. I HAVE CALLED SEVERAL DEALERSHIPS AND HAVE BEEN ADVISED THE PART IS ON BACK-ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE ESPECIALLY WITH MY 7 MONTH OLD GRANDSON IN THE VEHICLE. IT'S BEEN OVER 3 MONTHS - I THINK THIS IS UNACCEPTABLE. I WAS THEN TOLD I SHOULD COME IN AND AT LEAST GET THE SOFTWARE UPDATE - NO WHERE ON THE RECALL LETTER DOES IT SAY ANYTHING ABOUT A SOFTWARE UPDATE. I HAVE MADE AN APPOINTMENT TO HAVE THE SOFTWARE UPDATE PERFORMED ON 9/13 - A 3-4 HOUR WAIT TIME. NOT HAPPY WITH HONDA RIGHT NOW. PLEASE HELP
TL* THE CONTACT OWNS A 2019 HONDA CR-V TOURING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED SPACE COAST HONDA AT 321-320-6109 (LOCATED AT 1885 W KING ST, COCOA, FL 32926) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED ROUTE 23 HONDA AT 866-857-7386 (LOCATED AT 700 STATE RTE 23, POMPTON PLAINS, NJ) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY HONDA BRUNSWICK (178 ALTAMA CONNECTOR, BRUNSWICK, GA 31525, (912) 267-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 89944541. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V694000 (EQUIPMENT) AND 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT CALLED GARCIA HONDA ALBUQUERQUE AT 505-260-5000 (LOCATED AT 8301 LOMAS BLVD NE, ALBUQUERQUE, NM 87110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C HARPER AUTO GROUP (LOCATED AT 4435 STATE ROUTE 51, BELLE VERNON, PA 15012, (724) 929-8000) WAS CONTACTED AND STATED THAT THEY WERE ON THE WAITING LIST FOR PARTS TO BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED METAL CORE OF THE STEERING HARNESS HAS BEEN REPLACED.*JB
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT A METAL PIECE STUCK OUT FROM THE FRONT DRIVER'S SIDE DOOR. THE CONTACT CALLED GWINNETT PLACE HONDA AT 678-274-6206 (LOCATED AT 3325 SATELLITE BLVD, DULUTH, GA 30096) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE SAME DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. PARTS DISTRIBUTION DISCONNECT.
COLLISION MITIGATION SYSTEM AUTOMATICALLY BRAKED WHEN THERE WAS NOTHING IN FRONT OF THE VEHICLE. VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 25 MPH ON A CITY STREET WHEN SUDDENLY THE BRAKES CAME ON AND THE VEHICLE CAME TO A SUDDEN STOP.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS) AND 19V039000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED ANDERSON HONDA (1766 EMBARCADERO RD, PALO ALTO, CA 94303, 650-856-6000) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE REMEDY HAS NOT BEEN MADE AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO ISSUES WITH BATTERY LIFE. *LD THE CONSUMER STATED THE BATTERY DIES WITHIN 2 DAYS OF SHUTTING THE VEHICLE DOWN, IF NOT DRIVEN AGAIN. THE EMISSIONS SYSTEM DRAINS THE BATTERY. THERE IS NO REPAIR AVAILABLE FOR THE FAILURE. *JS
I WENT INTO MY GARAGE FOR SOMETHING AND NOTICED A HUMMING NOISE COMING FROM THE CRV WHICH HAD BEEN PARKED IN THERE FOR SEVERAL HOURS. I WALKED AROUND THE CAR BUT COULDN'T LOCATE THE EXACT LOCATION THE NOISE WAS COMING FROM. WHEN I OPENED THE DRIVERS DOOR THE NOISE STOPPED. THIS HAS HAPPENED ONLY ONE TIME THAT I KNOW OF BUT IF ITS AN ELECTRICAL SHORT IT COULD CAUSE A FIRE.
ENGINE OIL DILUTION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). ROCKETTOWN HONDA (1224 N H ST, LOMPOC, CA 93436, 805-736-4595) STATED THAT THE PARTS WERE NOT AVAILABLE AND WERE WAITING FOR THE PARTS TO BE DELIVERED FROM THE MANUFACTURER. THE CONTACT ALSO SPOKE WITH HONDA OF SANTA MARIA (2175 S BRADLEY RD, SANTA MARIA, CA 93455, 805-922-4600) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACTS DAUGHTER OWNED A 2019 HONDA CR-V. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, SHE CRASHED INTO THE REAR OF A COMMERCIAL TRUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STERNUM AND ELBOWS, A BROKEN BACK, A CAROTID ARTERY, AND A RIGHT KNEE LACERATION. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE DASHBOARD VICINITY AND THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. A POLICE REPORT WAS FILED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100.
I WAS STOPPED IN CAMBRIDGE IN FRONT OF THE MOS PENDING A RED LIGHT CHANGE AND DESPITE HAVING THE BRAKE FULLY COMPRESSED THE CAR MOVED FORWARD SLOWLY APPROX 3-6 FEET INTO THE CAR IN FRONT OF IT. THERE WERE NO LIGHTS OR WARNING. I HAD NO CONTROL OVER THE CAR. THE CAR HAD LESS THEN 100 MILES ON IT AND THERE WAS NO PRIOR INDICATION THAT ANYTHING WAS WRONG.
CAR 2 MONTHS OLD, HAVE ONLY PUT 1300 MILES ON IT, LET IT SIT FOR 5 DAYS, AND BATTERY TOTALLY DEAD! NOTHING WAS LEFT ON, HAD TO JUMP CAR AND ALARM CAME ON ALONG WITH ALL SORTS OF WARNINGS, CALLED DEALER WHO TALKED ME THROUGH RESETTING RADIO, ECT, AND INFORMED THERE IS A RECALL, MADE APPOINTMENT, I CAN'T FIND ANY ACTIVE RECALL. ALSO RADAR BRAKE WARNING SYSTEMS FAIL REPEATEDLY IN RAIN AND SNOW.
WITH THE 2019 MODEL OF CR-V, I AM UNABLE TO ONLY TURN OF THE LANE KEEP ASSIST. THERE IS NO MENTION IN THE OWNER'S MANUAL ABOUT HOW TO EXCLUSIVELY TURN THE LANE KEEP ASSIST OFF, OR AT THE VERY LEAST CONFIGURE IT SO THAT IT DOES NOT APPLY FORCE ON THE STEERING WHEEL. ALL OTHER ADVANCED FEATURES CAN EITHER NOT BE TURNED ON, OR DESELECTED IN THE MENU. THIS IS A PROBLEM BECAUSE THE LANE KEEP ASSIST IS INCORRECTLY APPLYING STEERING WHEEL FORCES. THERE IS A LOT OF ROAD CONSTRUCTION BY ME AND THE SYSTEM WILL TRY AND PULL THE CAR INTO THE VEHICLE TRAVELING IN THE NEXT LANE. A HUGE PROBLEM IF IT IS A SEMI TRUCK. THERE MUST BE A WAY TO DEFEAT THIS FEATURE AND NOT EFFECT OTHER SAFETY FEATURES THAT DO FUNCTION CORRECTLY.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HONDA OF JOLIET (3225 PLAINFIELD RD, JOLIET, IL 60431, (815) 439-2222) WHERE THE SPARK PLUGS AND OIL WERE CHANGED. AFTER THE REPAIR, THE VEHICLE WAS STARTED AND BACKFIRED. BLACK SMOKE APPEARED FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
BRAND NEW 2019 HONDA CR-V EX-L: ELECTRICAL PROBLEM,4/10/19 AT 200 MILES, BATTERY COMPLETELY DEAD AFTER 2 DAYS OF NOT DRIVING BECAUSE COMPUTER PROGRAM ERROR. HONDA IS AWARE OF PROBLEM, BUT DOES NOT INSTRUCT THE DEALER TO FIX THE PROBLEM BEFORE SELLING ITS CARS. ENGINE PROBLEM AT 12 MILE AND UP, BOUGHT THE CAR IN MARCH,2019, SMELLED GASOLINE IN ENGINE OIL AT DIPSTICK, THE LEVEL WAS OVER MAX MARK BY 1/4", WAS TOLD THAT HONDA ALREADY IMPLEMENTED THE SOLUTION PRIOR TO SELLING 2019 MODEL TO THE PUBLIC. OBVIOUSLY, IT DID NOT SOLVE THE PROBLEM. DEALER WAS NO HELP, REFUSE TO ADMIT THAT THE OIL WAS OVER MAXIMUM AND MIXED WITH GASOLINE. 5-9-19 AT 1467 MILES, PAID TO CHANGE OIL AND FILTER AT DEALER AND STARTED TO MONITOR OIL CONDITION AND LEVEL CLOSELY. DISCOVERING THAT THE OIL LEVEL WAS STILL OVER MAXIMUM MARK BY 1/4" AFTER RETURNING HOME AND ENGINE WAS COOL. 5/13/19 AT 1600 MILES, DRAINED 1/4 QT. OF OIL OUT TO BRING THE LEVEL DOWN TO 1/8" BELOW MAX. MARK. DISCOVERED THAT THE OIL HAD ALREADY TURNED BLACK AFTER LESS THAN 200 MILES , 4 DAYS AFTER OIL CHANGE. SAVED SAMPLE OF THE BLACK OIL FOR DEALER. 5/14/19 AT 1694 MILES, SHOWED SAMPLE OF NEWLY CHANGED BLACK OIL TO THE DEALER SERVICE DEPT. WAS TOLD THAT THIS DIRTY OIL COULD BE TYPICAL OF THIS 1.5 TURBO ENGINE. DEALER ADMIT THIS TIME FROM THE OIL SAMPLE THAT THERE IS GASOLINE SMELL MIXED IN WITH ENGINE OIL. PAID FOR ANOTHER OIL AND FILTER CHANGE MYSELF. DEALER DID NOT OFFER TO DO ANYTHING EXCEPT TELLING ME TO CONTACT HONDA ENGINEERING. WILL CONTINUE TO MONITOR THE OIL STATUS, AND POSSIBLY ASK FOR HELP FROM HONDA USA. HONDA IS NOT DOING THE RIGHT THING FOR THE CUSTOMER SINCE IT HAS KNOWN THIS SINCE 2017 MODEL YEAR. SERIOUSLY, CONSIDERING OTHER BRAND OF VEHICLE IN THE FUTURE. IF THE NEW OIL AND FILTER CAN GET COMPLETELY DIRTY IN LESS THAN 200 MILES, I WOULD BE REQUIRED TO CHANGE OIL EVERY WEEK!
MY 2019 HONDA CR V EX L HAS A SERIOUS SEAT BELT SAFETY ISSUE: THERE ARE THREE SEAT BELT ASSEMBLIES IN THE SECOND ROW. IN ORDER TO BUCKLE THE LEFT REAR SEATBELT (BEHIND THE DRIVER) THE BELT HAS TO CROSS OVER THE BUCKLE FOR THE CENTER SEAT BELT. THIS RENDERS ONE OF THE 3 SEAT BELTS VIRTUALLY USELESS. IF THEY ARE ENGAGED THEY ARE UNSAFE AND THEY ARE VERY DIFFICULT TO GET THEM BUCKLED. I GOT THIS VEHICLE BECAUSE I THOUGHT IT HAD A GOOD SAFETY RECORD AND I NEED TO USE IT EVERY DAY WITH MY THREE LITTLE GRANDSONS. I DO NOT WANT TO HAVE ONE OF THEM SEATED IN THE FRONT PASSENGER SEAT AS HONDA SAYS THAT WOULD BE UNSAFE FOR ONE OF MY 8 YEAR OLD TWIN GRANDSONS OR MY 9 YEAR OLD GRANDSON BECAUSE OF AIR BAG ISSUES IN CASE OF AN ACCIDENT. I HAVE CONTACTED THE DEALERSHIP AND HONDA CUSTOMER CARE WITH NO RESULTS.. I WAS TOLD THAT HONDA IS AWARE OF THE SAFETY PROBLEM BUT HAS NO PLANS TO CORRECT IT. THERE WAS A CALIFORNIA CLASS ACTION LAWSUIT ABOUT THIS PROBLEM. I FIND IT VERY DISTURBING THAT HONDA IS IGNORING THIS. THIS IS MY 7TH NEW HONDA AND MY LAST.
WHILE REFUELING (AT DIFFERENT GAS STATIONS AND DIFFERENT PUMPS) THE FUEL NOZZLE BECOMES STUCK IN THE CAP LESS FILLER. LOCATED IN CALIFORNIA, WHERE THE PUMPS HAVE THE VAPOR RE-CYCLER. DON'T KNOW IF THAT IS CAUSING THE ISSUE OR NOT. THIS IS WHILE VEHICLE IS STOPPED, ENGINE OFF. WAITED FOR 5 TO 6 SECONDS AS IS CALLED OUT IN THE MANUAL. DIDN'T HELP THE ISSUE.
WHEN VEHICLE IS IDLING EVERY FEW MOMENTS I HEAR A SINGLE WHISTLE OR WHINE NOISE. IT HAPPENS RANDOMLY. WE ORIGINALLY THOUGHT IT WAS AUDIO FEEDBACK FROM OUR PHONES OR RADIO FEEDBACK BUT IT'S NOT AS EVERYTHING IS OFF AND IT STILL HAPPENS. IT SOUNDS LIKE IT'S COMING FROM THE FRONT RIGHT OF THE CR-V.
VEHICLE WAS BACKED INTO GARAGE TO TOWEL DRY AFTER WASHING. VEHICLE WAS PLACED IN PARK, TURNED ENGINE OFF AND I EXITED THE VEHICLE. AFTER COLLECTING DRYING TOWELS I PROCEEDED TO LOCK VEHICLE (CONFIRMED BY BEEP) AND STARTED TO ENTER MY HOME WHEN I NOTICED VEHICLE BEGINNING TO ROLL OUT OF MY GARAGE. I COULD NOT CATCH IT BEFORE IT ROLLED DOWN MY DRIVE AND ACROSS MY STREET INTO A TREE DAMAGING FRONT END OF VEHICLE. WHEN I REACHED VEHICLE AND UNLOCKED IT TO ENTER IT WAS STILL IN PARK. I THEN STARTED VEHICLE AND BACKED IT UP (DRAGGING FRONT BUMPER) INTO MY GARAGE.
CONTINUAL BATTERY FAILURES, BATTERIES GO DEAD IF NOT DRIVEN EVERY DAY. ON MY SECOND BATTERY AND DIED AS TWO DAYS NOT BEING DRIVEN. SOME SORT OF PARASITIC DRAIN?
PURCHASED 4 WEEKS AGO & WHILE DRIVING IN THE RAIN MOISTURE INTRUDES INTO DRIVER SIDE HEADLIGHT CAUSING SEVERE FOGGING WHICH REDUCES VISIBILITY AT NIGHT. THE HEADLIGHT DOESN'T CARRY SUFFICIENT ILLUMINATION THRU THE FOGGING TO SAFELY SEE FORWARD COMING TRAFFIC OR ROAD OBSTRUCTIONS. DEALER SAID IT WAS "NORMAL" & DID NOTHING.
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO THOMAS TEAM HONDA (814-262-2140, LOCATED AT 1920 BEDFORD ST, JOHNSTOWN, PA 15904) WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE DRIVEN EVERYDAY TO KEEP THE BATTERY CHARGED. THE TECHNICIAN ALSO STATED THAT THE CONTACT MAY NEED TO GET A BATTERY TENDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A CASE WORKER WOULD BE ASSIGNED. THE CONTACT DID NOT HEAR FROM A CASE WORKER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.