NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
While driving the car at the speed limit on a flat, paved road the sunroof spontaineously shattered..
Last night I turned left out of an ally and heard a loud thunk like noise similar to when you run over a rock and it shoots out from under your tire. Noise was in the front passenger side. Thought nothing of it at the time. Then today I heard it again turning into the gas station. Then while driving I heard it once while just taking off from a stop sign and again pulling out of a parking lot. My husband has taken it for a drive of 12 miles and has been unable to recreate the noise. Sounds almost like the spring on the strut is broke or something in that area needs fixed.
Noticed problems with steering the vehicle. Initially the was not smooth when driving or turning and the steering would go through a very brief but light indecisive bump This problem started a week ago and has become worse. Plan to take car to dealer for diagnostics. Called Honda corporate and it looks like they may assist me with this
Vehicle slow cranks when engine is being turned on. When driving and rpm reaches over 2000, vehicle stalls and puts the owner at risk of crash or injury. All warning lights are turned on. Safety is at risk due to the vehicle stalling It has been confirmed by an independent service center. The Honda dealership has refused service and refused on honoring recall due to VIN not listed on recall number 22V-380 No All warning lights came on along with the symptoms is stalling and slow cranking
On April 13, 20026 while traveling on a divided highway at about 70 mph, the car suddenly experienced rapid de-acceleration, similar to if someone slammed on the brakes. At the same time all dashboard warning lights began flashing. The car had failed and couldn't be driven. The Honda dealer in Rochester Minnesota said the turbocharger had failed. This was a very dangerous situation as it posed a real risk of being hit from behind by others who were still travelling at high speed while the failed car was dramatically slowing and trying to get off the road. This an unreasonable risk of injury and death not only to the driver and occupants but also to the general public and other nearby drivers and occupants. The Honda dealer in Rochester inspected and repaired the failed turbocharger and flushed the system and oil as required. The charge was $5,042.41 to replace the turbocharger and $736.48 to flush and change with fresh oil. This is without tax. Full invoice is available upon request. The Honda dealer inspected the car. No police report was filed. The car was towed back into Rochester by AAA. There was no warning lamps prior to the incident. The cars maintenance was up-to-date and has only about 60,00 miles. For a [XXX] old car, an engine failure that creates a serious risk of injury or death to the driver and public would suggest a recall is necessary to maintain public safety and make owner's whole. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system and engine power management. The vehicle suffers from sudden "Limp Mode" activation and total loss of acceleration. The vehicle is available for inspection. 2. How was your safety or the safety of others put at risk? My safety was severely compromised when the vehicle suddenly lost power while traveling at highway speeds. This occurred twice in high-speed traffic, creating an immediate risk of a rear-end collision as the vehicle could no longer maintain the flow of traffic or accelerate away from danger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The issue was reported to a dealer in 2024, but because the malfunction indicator lamp (MIL) turned off after a restart, the dealer was unable to reproduce the failure or find stored error codes at that time. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, it was inspected by an authorized Honda dealer in 2024, but no repairs or actions were taken as they could not replicate the fault. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no prior symptoms or early warnings. In both incidents (2024 and yesterday), the engine light illuminated simultaneously with a sudden, localized loss of speed and a total inability to power up or accelerate while on the highway.
The contact owns a 2020 Honda CR-V. The contact stated that while driving in a parking lot and depressing the brake pedal, there was a clunking sound coming from the braking system before the brakes became inoperable. The contact forcefully depressed the brake pedal, and the vehicle eventually came to a stop. The vehicle was taken to the dealer, where it was diagnosed with an electrical wiring short. The manufacturer was not notified of the failure. The approximate failure mileage was 13,000.
The contact owns a 2020 Honda CR-V. The contact stated that while driving at 30 MPH, the brake warning light flashed and illuminated, and the vehicle hesitated while depressing the brake pedal. Neither an independent mechanic nor a dealer was contacted. The failure had occurred four times. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,505.
I was driving on the freewayin the night time on several occasions and the Emissions light and check engine light comes on and the car lost speed and would not accelerate. I had to put my hazards on to exit the freeway slowly to pull over turn the car off, sometimes this corrects the problems. but this has happened on several occasions. the vehicle is now at the dealer being diagnostic, they end up keeping the vehicle and haven't told me yet what the issue is.
I am experiencing intermittent loss of motive power. Without warning at highway speeds I get a flashing check engine light immediately before the loss of motive power occurs. Motive power can be restored by turning the ignition off and back on. However, this action also clears the check engine light and any fault codes that were set. I drive with a code reader in the car and have received a P0302 code. This has happened at least five times since May 2024. It is available for inspection. I have brought it into a Honda dealership for repairs, they have changed the fuel injectors and pistons and it is still occurring. I was told this time that they did not know what was wrong so they could not repair anything. The safety of myself, my husband, and my seven month old daughter was out at risk as it occurs when traveling over 55 miles/hour and we lose power. We have to try and navigate to the side of the road to turn on and off the car. This problem was reproduced by a dealer this last time it went into the shop and it is there currently. The vehicle has only been inspected by Keeler Honda in Latham, New York. There were no other warnings prior to this failure. It has occurred multiple times, May 2024, November 2024, Feb 2025, March 2026 I have a video of what happens but I cannot upload it. This is exactly what is happening in NHTSA Action Number: PE25016
I was sitting in the car with the car cranked on and then all my warnings lights and messages started flashing and blinking. The car was also idling on it’s on. I was scared because this has never happened before. So after looking for leaks under the hood , looking online to make sense of what was happening, turning it off and back on . I slowly drove to the Honda dealer down the street with my hazards lights on. Also due to it acting as if it wasn’t about to restart when I turned it off, and the car seemed like it wanted to cut off in traffic, This just happened on Saturday 3/14. It was the only incident of this kind, and the following Monday I got a call it was my fuel pump or fuel injection, and I was told gas was in my oil . I don’t know how or why this happened. I believe my car got missed in the recall for the issues the model has. I have done research and it has displayed a few of the issues stated online. I do know I have had other issues with my car screen going completely black in the car and my car throwing on brakes and nothing was there. Just wanted you all to be aware of this since I read this make and model have these issues.
The contact owns a 2020 Honda CR-V. The contact stated that while the vehicle was parked, the vehicle was started, and the gear shifter was stuck in park(P). Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact researched and became aware of an unstated recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
While driving, multiple warning lights suddenly illuminated on the dashboard and the vehicle immediately began running sluggish with significantly reduced engine power. The vehicle was unable to maintain normal driving speed and was operating below the posted speed limit, creating a potential traffic hazard and increasing the risk of a rear-end collision from faster-moving vehicles. I was able to carefully drive the vehicle home, but the condition persisted. After arriving home, the vehicle required multiple attempts to start, indicating an ongoing issue. I scanned the vehicle using an OBD diagnostic tool and retrieved diagnostic trouble code P0087 (Fuel Rail/System Pressure Too Low), indicating a malfunction in the fuel delivery or fuel pressure system, which may involve the fuel pump, fuel pressure regulator, or related components. There were no prior warning signs before this incident; the warnings and loss of performance occurred suddenly while the vehicle was being driven under normal conditions. The sudden reduction in engine power created a safety concern due to the inability to maintain normal traffic speed. The vehicle has not yet been inspected by the manufacturer, dealer, police, insurance representatives, or other third parties, but the vehicle and affected components are available for inspection upon request.
Driving at highway speeds in passing lane. Car lost power immediately and all dash lights came on. Very dangerous and almost got hit trying to pull over. dealer diagnosed High pressure fuel rail pump. Honda dealer charging $1800 to replace high pressure fuel pump
My issue seems consistent with NHTSA Action Number PE25016. On March 4, 2026, I was driving and my check engine light start flashing. Shortly thereafter, I lost motive power. I was driving approximately 50 mph at the time. I pulled over and turned my car off and then back on, at which point the check engine light turned off and motive power was restored. I brought my car into the dealership later that day and was told there was nothing wrong with my car as they could not find a fault code and did not experience the loss of motive power while test driving my car. On March 10, 2026, I was driving and my check engine started flashing but I did not lose motive power. On March 14, 2026, I was driving and my check engine light started flashing. Shortly thereafter, I lost motive power. I was driving approximately 50 mph at the time. I pulled over and turned my car off and then back on, at which point the check engine light turned off and motive power was restored.
All warning lights began going off in car as driving. No overheating and search indicated it may be due to battery needing replacement. Drove to Honda dealer/service to have vehicle inspected and was informed Turbo charger failed. Between research done and a call to our local dealer and was told this is a common issue. Diagnostic report and quote for new engine and turbo attached. Please note they did not perform the search to confirm there is metal in the engine.
The contact's daughter owns a 2020 Honda CR-V. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was a mixture of oil and fuel in the oil pan. The contact stated that while checking the engine compartment later, there was an abnormally strong fuel odor coming from the engine compartment. Several unknown warning lights were temporarily illuminated. Several unknown dealers were contacted and confirmed that the VIN was not under recall. The vehicle was not yet diagnosed or repaired. The manufacturer was unreachable. The failure mileage was 50,399.
Twice this has happened after the car is running for a bit all the lights cycle through as errors parking assist, hill assist, power steering, etc... Took to a dealership was told it is the fuel injectors and gas leaking into engine oil. Had to have my fuel injectors replace and get a new oil change due to gas in the oil. I see there is recalls for 2021-2025 but 2020 are also having the same issues. I have only had this car for 2 years and had to buy all new fuel injectors.
While operating a 2020 Honda CR-V Hybrid, the vehicle suddenly caught fire with flames originating from the rear seat/rear passenger compartment area. There was no crash involved. Smoke and flames rapidly spread inside the vehicle, creating an immediate safety hazard and risk of serious injury. I evacuated immediately and emergency services were contacted. The fire department responded and extinguished the fire. The vehicle sustained severe fire damage and was declared a total loss. The fire appeared to start from inside the cabin near/under the rear seating area. The incident occurred without warning and there were no prior signs of mechanical issues immediately before the fire. This failure put the safety of the occupants and the public at risk due to the sudden and aggressive nature of the fire. The vehicle is currently in storage and remains available for inspection upon request by the manufacturer, insurer, or investigators.
For the last two years, our CR-V has had random engine failures where the car will lose power and the ability to accelerate. If you're going uphill it will stop entirely, otherwise you can usually limp along at about 20mph. We've taken the car in to the Honda dealer multiple times with no fix. We've had to abandon the car since Honda won't fix it and it's a complete safety hazard. The final incident happened while I was driving in a tunnel in a 60mph zone. The car died and I had nowhere to pull off so I was forced to slowly crawl through the tunnel as cars flew by me going 70mph. I was finally able to get out of the tunnel and pull over in a remotely safe place. Once you turn the car off, the system resets and you can drive again until the issue happens again. Honda diagnosed the issue, reproduced and confirmed the issue and, despite having an 8-year full warranty we bought when we bought the car new, they refused to fix it stating that they simply aren't able to. Their recommendation was to take the car and monitor the issue, despite confirming the extreme danger the car poses to us. We've asked them to replace the car with anything of similar value that won't be a safety threat, or buy the car back since we can't drive it. It's been sitting at the dealership for the last month and a half. We've now been forced to hire an attorney to help resolve this since Honda is refusing to take accountability for selling a completely unsafe vehicle.
Our steering rack has failed on our 2020 CRV with 23,000 miles on it. There are recalls out there for earlier CRV's as well as the 2023-2025 CRV'S. It cost us $5300 to repair it. If there is an obvious safety defect, why are the 2020's not covered in this recall. There is obviously a long standing safety issue here.
The same issue has happened twice. I'm driving on the highway, going maybe 60 or 65, and with no warning, the check engine light starts flashing and the car won't respond to the gas pedal. The car immediately starts to rapidly decelerate, and I can only try to get to the breakdown lane before I get rear-ended. I've been lucky (especially since my child was in the backseat both times). But when I stop the car, turn it off, then turn it on again, everything is fine. I can get back on the highway, and no problems occur. The codes are not stored, however, so I can't know what caused the problem. When this happened the first time (last year), I took it to the Honda dealer where I bought it, and they said they had never heard of this happening. When it happened the second time in January, I called Honda, spoke to an agent who gave me a case number (XXX), and said she has heard of something like this from other drivers, but the solutions were all different, so she couldn't say what would fix it for me. I did some internet research, and found other drivers who describe the exact same issue: [XXX] I've switched to premium gasoline ($$) and won't let it get lower than 1/4 full, and have an OBDII scanner in my glove compartment ready to go if it happens again. That said, this is a very dangerous defect, and I feel unsafe in my car. I am disturbed that a problem of with such potentially serious consequences has no solution that anyone can offer me. (Note: When I go to submit this, the final form leaves off the last # of the VIN. I tried to correct, but it happened again. The VIN is [XXX] , 2020 Honda CRV Hybrid. Best VIN ever.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda.
The contact owns a 2020 Honda CR-V. The contact stated that while driving at various speeds, the vehicle started losing automotive power. The check engine warning light started flashing and then remained illuminated, and the vehicle failed to accelerate above 15 MPH. The contact stated that the battery was drained and showed only one bar of battery charge on the instrument panel. The contact stated that after pulling over and restarting the vehicle, the vehicle returned to normal operation. The vehicle was taken to the dealer several times; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
This past year, on 10 occasions, the car misfires and loses power. All but 1 of these occurrences have been on the highway. The check engine light blinks, I pull over, turn the car off, wait a couple minutes, start the car, and the problem disappears. I have had the codes checked by both Honda and my personal mechanic - and neither can find a code that anything is wrong with the car. I have replaced the battery and 4 spark plugs but the issue keeps happening - more so recently as the weather is a little colder now. I am submitting the date of the most recent occurrence - but this has been happening since January of 2025.
I was driving the vehicle when all of a sudden all of the lights appeared on the dashboard.i took it in to the dealership and was told it was due to PO172 code.
2020 Honda CR-V EXL would not start past week on two days (12/01/2025 and 12/03/2025). Auto mechanic (C&K Auto Clinic) has the following assessment: Check for key off draw. Found slightly excessive battery drain ranging from 75 milliamps to 150 milliamps. Found back up fuse #18 to be circuit causing draw. Will need additional time to continue tracing back up fuse circuit. Replace faulty battery.
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active.
Every dashboard light came on. Engine, brake and all the adaptive controls were flashing. The whole dash was lit up and my cruise control and lane assist wouldn’t work. Among other things I’m sure. I want to know if this is going to happen again and what about the head gasket now? Can you do the update/ thermostat on my vehicle since obviously it is defective? The car only has 65,000 miles on it. I always heard Hondas were the best vehicles. This is now very concerning. Please advise.
The drivers front seatbelt latch has failed causing the driver to not be safely secured in the vehicle. This causes the airbag warning system to illuminate a warning indicator malfunction light on the dash display. The Honda dealership has refused to repair the item at Honda’s expense due to them stating the seatbelt latch is not on a recall list for my specific VIN although they did acknowledge that there is a problem with the seatbelt latches for that year model Honda CR-V.
The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while maintaining automotive power. Several unknown warning lights were illuminated. The vehicle was taken to a local independent mechanic, where the mechanic retrieved DTC: P219F, and there were misfires with cylinders #3 and #4. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the costs. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My car lost roughly half its power while traveling in heavy traffic on the interstate. The engine light in the lower left hand corner of the dash began blinking at the same time. I was able to get off the interstate whereupon I turned the car off and then restarted it. This cured the problem and it has not happened in the week since. No one has inspected the problem, but I have an appointment with the dealer on November 4, 2025.
At approximately 75,000 miles, my 2020 Honda CR-V began experiencing serious engine performance issues, including jerking, hesitation, and rough operation while driving. The check engine warning light began flashing, indicating an active engine misfire. During these events, the vehicle’s acceleration and engine response became unpredictable. Only traveling at 5 mph. The ignition coils and spark plugs were replaced, and then replaced again, by an independent mechanic. After the most recent repair, the vehicle was test driven and the issue persisted. A diagnostic scan shows the engine is running rich, which mechanics stated points to a fuel injector malfunction. Based on diagnostic results, repeated test drives, and elimination of ignition components as the cause, the fuel injector system is the component believed to have failed. This malfunction poses a safety risk because a misfiring engine can cause sudden loss of power, hesitation during acceleration, and unpredictable vehicle behavior, especially during merging, passing, or driving in traffic. The issue has been reproduced and reviewed by multiple mechanics, who reached the same conclusion regarding a fuel injector related failure. Prior to and during the failure, the vehicle exhibited jerking, hesitation, rough operation, and a flashing check engine light. These symptoms have continued despite repairs. The fuel injector failure is the subject of an active recall affecting this make, model, and year, however my VIN is not included in the recall. Despite this exclusion, my vehicle is exhibiting the same symptoms, misfire behavior, and diagnostic indicators addressed by the recall. The exact reason my VIN is excluded from the recall is unknown, but the evidence indicates a fuel injector related defect affecting safe operation of the vehicle.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I was driving this vehicle (2020 Honda CRV hybrid touring) and the brakes became very hard to stop. It was like standard braking without power assist and required great effort to stop the vehicle. Many warnings appeared on the dash including: 1. Brake system problem 2. Electric parking brake problem 3. Brake hold system problem 4. Hill start assist problem 5. Collision mitigation system problem 6. Vehicle stability assist (VSA) problem 7. Road departure mitigation problem 8. Adaptive cruise control problem The emergency brake light is on and won't go away. Sometimes when you start it, the warnings will clear after pressing the "!" button. Other times they won't clear making it not driveable because of the hard braking. I took it to First Class Halt and they found some code they had never seen. They cleared the code and 2 days later it started up with the same thing. I took it to Hendrick Honda and they also just cleared a code. A few days later it started all over making the car undriveable at least in a safe manner with full control over the brakes. It seems that neither an independent shop nor a Honda dealership can correct this dangerous problem.
Vehicle was parked on a slight incline with transmission in Park and electronic parking brake engaged. Engine was running. While unloading groceries, driver leaned into vehicle and pressed the engine start/stop button to turn the vehicle off. Immediately after engine shutoff, the vehicle began rolling backward. Driver attempted to re-engage Park and electronic parking brake multiple times without effect. Vehicle continued rolling for approximately 20–30 seconds before stopping. Driver’s foot was run over by the vehicle, resulting in injury. No warning messages were observed prior to the incident. Cause unknown. Vehicle remains available for inspection.
The contact owns a 2020 Honda CR-V. The contact stated that the driver’s side front seat belt failed to latch securely. There was an abnormal dinging sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V158000 (Seat Belts). The vehicle was taken to the local dealer, where it was diagnosed, and the latch was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
See attached document for complaint.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer however, the dealer refused to perform the recall repair. The contact was informed that since there was no warning light illuminated, the recall repair was not necessary. The contact was informed to ignore future recall letters. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the Automatic START/STOP light was illuminated. The contact had not experienced a failure.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who declined to assist until the SRS light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Facing the sun, driving through an intersection with a green light. No cars ahead or behind me, and no pedestrians in sight. As I passed under the light, the car slammed on the brakes once, let up a little, and then slammed on the brakes again. It flashed the BRAKE indicator on the dash. Then driving resumed as normal. If there had been a vehicle behind me, it would have rear ended me, no question.
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that parts were shipped to the dealer. The contact had not experienced a failure.
Honda hasn't sent the parts to fix the problem after 1 1/2 years form the recall. NHTSA Recall Number 24V-064
Sticky steering wheel issue like the recent recall on newer Hondas. This 2020 has about 50k and has recently been flashing the EPS / Steering Wheel light when it occurs. After slowing down the vehicle "behaves" normal
The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, there were no other vehicles or objects nearby however, the Forward Collision Avoidance system inadvertently activated. During the failure, the Collision Mitigation Braking System engaged and brought the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2020 Honda CR-V. The contact stated that while driving the vehicle , the vehicle failed to exceed 30 MPH. There were several unknown messages displayed, and the check engine, brake light, and fuel emissions warning lights were illuminated. The vehicle was driven to the local mechanic, who diagnosed that the high-pressure-fuel-pump (HPFP) had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that previously, the fuel injectors were replaced. The local dealer was contacted and informed that the VIN was not included in the NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 85,000.
After 4 4/2 years and 26,500 miles the steering became (slightly sticky ) It would take extra pressure to move the steering wheel. It also make clicking and creaking sound while turning at lower speeds 10 MPH or less. The dealer said the entire steering rack needed replacement due to some part that could not be replaced. The the was fine until the steering just started getting tight.
Although this 2020 Honda CR-V vehicle is not covered by the “sticky steering” recall we are experiencing the same symptoms reported by owners of newer model cars included in the recall. Our dealer says the only fix is to replace the entire steering box at a cost of $3,000. In addition the timeline to get and fix the problem is unknown because the part is on nationwide back order. The car has 60k miles on it. We have just had new tires and breaks installed, a front end alignment and all linkages checked. The problem unfortunately persists. Clearly there is a problem with the steering on this vehicle. We haven’t yet experienced an accident but the car pulls to the left at high speed and takes considerable force to get it corrected. The vehicle could easily veer into traffic in the other or oncoming lane on its own. The ability to recover in time to avoid an accident is questionable. I am unsure if other owners have reported similar problems with this model and year but I believe this is something the agency should be looking into and discussing with the manufacturer. Given the part is on nationwide back order is a clear indicator of a systemic problem
Data synced from NHTSA on May 4, 2026