NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2021 Honda CR-V. The contact stated that while driving and turning, the steering wheel was sticking and failed to return to the center as intended. The contact stated that the failure progressively worsened, and the steering wheel was difficult to turn while driving. The vehicle was taken to the dealer to be test-driven, and the dealer determined that the steering rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was approximately 36,000.
While driving my 2021 Honda CR-V at highway speeds, the steering intermittently binds and becomes difficult to move, creating a dangerous “sticky steering” condition. The steering will momentarily resist normal input, and when I apply additional force to correct it, the wheel suddenly releases, causing the vehicle to jerk or swerve within the lane. This makes it difficult to maintain smooth, controlled steering and creates a serious safety concern, especially at higher speeds where precise steering is critical. The condition is unpredictable, unnerving, and significantly affects my confidence in safely operating the vehicle. This defect creates an especially concerning hazard because I frequently transport my two young grandchildren in this vehicle. When the steering binds and then abruptly releases, it compromises my ability to maintain stable lane control and increases the risk of losing control or being involved in a collision. This is not merely an inconvenience—it is a clear safety issue that makes the vehicle feel unsafe to drive. The symptoms my vehicle is experiencing are identical to those described in Recall 24V-744 involving sticky steering in Honda vehicles. Although my VIN is not currently included in that recall, this same defect has been widely reported by other 2021 Honda CR-V owners. I understand the defective steering gearboxes were identified in vehicles produced beginning in February 2021, and my vehicle was manufactured in August 2021, which falls within that timeframe. Based on the identical symptoms and known defect history, I believe my vehicle is affected by the same steering gearbox issue and should be included in the investigation and recall population.
The automatic emergency brakes deployed for no reason while I was driving through traffic. There was nothing in the road and nothing that should have triggered the emergency brakes. It could have caused an accident
Pulled into driveway and put car in park. I had to close gate and lock it up and when returning to the car to turn off I was standing outside the car and it started rolling backwards. I tried to jump in the car to stop it and it was picking up speed. Driveway has a slight incline but nothing like the speed was on the car. I was in between the car door and the car seat running with the car. I am shocked I didn't get ran over. Car went across the street and hit my neighbors car and my car and well as his truck was damaged. This could have been worse and this is a huge safety feature.
My 2021 Honda CR-V Touring model, with around 59000 miles on the odometer, has developed a problem in which the steering wheel gets "stuck" and resists being turned. Then, when more force is applied to turn the wheel, the steering mechanism suddenly "lets go", and this is accompanied by a clunking sound from the front of the vehicle. I first noticed this a few weeks ago, and at first the resistance and noise was barely noticeable. However, since then, the degree of resistance and volume of the clunking sound have been steadily INCREASING. This has prompted me to get the problem diagnosed and repaired ASAP before it becomes more than just a distraction (I have an appointment with a dealier). Meanwhile, I've done some web research about the issue, and found a Honda news release dated October 9, 2024 that announces a recall for a steering problem with symptoms that EXACTLY MATCH the problem my CR-V is exhibiting. The same goes for the NHTSA "Part 573 Safety Recall Report 24V-744", which describes PRECISELY the same symptoms. Unfortunately, the safety recall only covers 2023 through 2025 Honda CR-V's, so repairs to my 2021 CR-V is not covered. However, it seems very likely that my vehicle DOES have the same issue. Accordingl, I am reporting this to the NHTSA to (1) provide a data point that may help in establishing the prevalence of this issue, and (2) encourage further research by NHSTA as to whether an expansion of the recall is warranted. I am also concerned about owners of vehicles that are not covered by the recall having to bear the repair costs. I will get it repaired one way or the other, but I'm certain that many others would be discouraged by the cost and choose not to have it repaired. Thank you for your attention to and actions taken regarding this matter.
When driving on the highway at the speed of traffic, the check engine light appeared and was followed by a loss of engine power. Vehicle had to be pulled over to the shoulder. After shutting the vehicle off and turning it back on, engine power was restored. Vehicle is available for inspection upon request. Safety is a major concern if unable to move the vehicle out of traffic before coming to a stop with no power. The Honda dealer ran a diagnostic and did not find an issues. They were also unable to reproduce the problem. The vehicle has not been inspected by any other parties. -1st incident: August 15, 2025 -2nd incident: October 31, 2025 -inspected by dealer: November 13, 2025 -3rd and most recent incident: April 2, 2026
Steering wheel feels sticky or like it catches when going at higher speeds, particularly on long distances. Dealer has confirmed to replace the power steering rack (which includes the steering gear box/worm gear). The gear box/worm gear was part of a previous recall but only for 2023-2025 CRVs although this issue was being reported beginning in 2021.
For the past year my steering wheel gets stuck or feels sticky. Especially when I am driving at higher speeds of 45mph or above. It happens more so when the temperature outside is warmer or I have been driving on the highway. When I turn the wheels left to go around a curve, the wheel will stay when I go to return the wheel to center. It causes my car to bounce back and forth and be very shaky. I have had it in the dealership multiple times for the issue and they "cannot" replicate the issue. They claim the tire pressure is low (which it is not) or the clock spring needs replaced. This has happened for over a year.
I was driving past a school zone at 20 mph, came to a stop to allow children to cross street, as I began my acceleration past the school crossing, I reached a 20mph speed again and my CRV activated the emergency braking system without having anything in front of me that could have activated the forward collision braking system. Luckily I was not rear ended.
While driving warning light blink indicating electronic emergency brake issue, unable to drive because the brake set and would not release. After a while it released and drove to Honda dealership for a diagnosis. They stated it was a failed head gasket and due to this failure it leaked coolant onto the spark plugs, all had to be replaced and the estimated cost $5,500. It's a 2021 Honda CRV hybrid with 70,000 that has been well maintained. It should not have a failed head gasket. Upon researching this it appears this is a known issue for this vehicle, but Honda has not acknowledged. This is a very costly repair that is known by the manufacturer.
The contact owns a 2021 Honda CR-V. The contact stated that the steering wheel was stuck whenever turned three-quarters towards the left or the right. Occasionally, while driving and attempting to remain centered in the intended lane, while driving approximately 50 - 70 MPH. The vehicle was taken to be diagnosed. The vehicle was diagnosed with a steering gear box failure. The contact was informed that the rack and pinion system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the VIN was not included in a recall, and the repair was not covered under warranty. The manufacturer opened a case for the failure. The failure mileage was approximately 35,000.
Auto-Restart is failing, causing car to stall or shut down entirely. When we pull up to a red light and the engine turns off, the car does not restart. Sometimes, it needs to be manually turned back on — sometimes, it shuts down entirely and requires a jump. Most recently, it required a jump and blocked traffic for 15 minutes on a busy street.
When driving at freeway speeds the steering became very difficult. It felt like the car would become stuck in a groove and I had to pull the steering wheel to get it to go straight. After taking it to my local Honda dealership it was determined that the vehicle had a faulty power steering rack. The car had approximately 49,000 miles on it when the issue started occurring. The steering rack is a very expensive repair and should not become faulty on a vehicle with that low of mileage.
The infotainment screen failed to display the image from the rear view camera reducing a safety feature of the car. The vehicle was turned off then back on yet the screen remained black and unresponsive. A full video was taken of the different efforts to fix the issue such as momentarily pressing the screen's power button, holding the screen's power button, shifting to reverse-park-drive, etc. The vehicle is scheduled for an appointment with the dealership on 3/16/25. Randomly, the screen will resume working and the issue is not repeatable on command. However, this is the third time it's happened. The first incident wasn't documented, but the second time occurred on 7/11/2025. I have a video demonstrating the behavior and steps taken to resolve the issue. There were/are no warning lamps or messages. Today the issue occurred upon starting the car. Previously the screen has malfunctioned while on the highway going a steady speed. There was no accident and as such no police reports have been filed.
CRV Dashboard all warning lights illuminated including check engine and emissions system problem. I had to park my car and it smelled like gas. I immediately called Honda Care and I took my car to Unicars Dealer on 03/11/2026 They provided a diagnostic report, report retrieved PO172 fuel system Bank 1 too rich and P219F no 4 cyclinder air fuel ratio variation. Despite Honda issuing Service Bulletin NHTDA ID 10220352, 10208090 and similar 22-002 for the exact same part failure 2017-2019 models, and despite Manufacturer Communication MC -10201454 specifically requesting failed injectors from 2021 models for investigation, HONDA HAS REFUSED TO PROVIDE A WARRANTY EXTENSION OR GOODWILL ASSISTANCE FOR THIS KNOWN DEFECT. This is a premature failure of critical fuel system component that causes the vehicle to stall smell like gas, lose power unexpectedly posing a significant safety risk to the driver and others on the road. I opened a GoodWill case # 16219868- after two weeks Case manager said it did not meet their guidelines offered a $125 assistance. I have called Unicars dealer service technician multiple times with no avail and no return calls. I finally walked into the UNICARS Dealer yesterday 3/25/26 and made appointment to get vehicle fixed on 03/27/26. I am paying out of pocket for all repairs over $2000 dollars.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at 30–35 MPH, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel independently steered and made a left turn. The vehicle crashed into a nearby pole. No warning lights were illuminated. The contact stated that when the vehicle stopped, the steering wheel independently spun about 4–5 times. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact was transported to the medical center. The contact sustained injuries to the head and neck from the air bag deployment. In addition, the contact sustained injury to the right shoulder and right arm. A Police report was filed. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
POWER STERING RACK IS DEFECTIVE AND LEAKING, THERE IS A RECALL FOR 2022 AND NEWER HONDA CRV'S ONLY WITH THIS ISSUE. HONDA NEEDS TO ACKNOWELEDGE THIS ISSUE EXTENDS FURTHER BACK AND FIX THE ISSUE. THIS IS A CONCERN WHILE DRIVING MY VEHICLE AND POSES A SAFETY RISK FOR ME AND MY FAMILY. AUTONATION HONDA IN CORPUS CHRISTI HAS INSPECTED AND CONFIRMED THIS IS THE ISSUE AND WANTS TO CHARGE ME $4,539.39 TO FIX IT PLUS $79.95 FOR AN ALIGNMENT. NO WARNING LIGHTS ON DASH
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel failed to return to center after making a left turn. No warning light was illuminated. The local dealer was contacted, and the contact advised that the failure could be related to a rack-and-pinion failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.
While ascending a steep hill in San Francisco, the engine began operating roughly and the check engine light came on and began flashing. Pulled over as soon as possible, let the engine cool, and confirmed in the operator manual that the flashing light indicated severe misfire and possible loss of engine power. After cooloff and restart, the flashing check engine light went off, but a scanner revealed a pending P0302 error code, indicating a misfire in cylinder 2. On the first restart of the engine, it started roughly before settling down, and I could hear loud water sloshing. On the short drive home, I could continue to feel the engine running roughly on each startup cycle (periodically on the drive since this is a hybrid), indicating to me a blown head gasket. In my research, this seems to be a common issue with this engine or model year (see NHTSA Preliminary Evaluation PE25016 or Bissell v. American Honda Motor Co., Inc. et al). I'm confident that if I continue to drive it, another misfire like this on a hill in San Francisco could easily cause a loss of power, steering, or braking action. I will be taking it in for inspection at a Honda service center. The service representative at my local service center (Berkeley CA) indicated this is a common issue on this car that they see regularly. No prior mechanical issues or engine roughness with the vehicle, or anything that would've indicated an issue prior to this misfire and leak. Regularly serviced as a leased vehicle from Honda dealership until it was purchased 2 years ago from the dealership with 70,000 miles. No major maintenance since purchase besides oil changes, rear differential fluid changes, air filters, and tire replacement.
Blown head gasket at 125448 miles.
The contact owns a 2021 Honda CR-V. The contact stated that while driving 73 MPH with two children inside the vehicle, the check engine warning light illuminated, and while depressing the accelerator pedal, the vehicle decelerated and failed to respond as needed. The contact was able to move over to the right side of the road, where the vehicle was turned off and restarted, and operated as intended. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
While highway driving around 60 mph, speed will decrease down to 30. Happened 4 times in the last 3 months. Need to pull over shoulder and shut off the vehicle to reset.
License Plate: [XXX] (CA) Vehicle: 2021 Honda CR-V Hybrid Mileage: 102,700 Description of Incident: While operating the vehicle at highway speeds, a "Engine Temperature Near High" warning suddenly appeared on the dashboard. I immediately heard a loud "gurgling" or "water pouring" sound from the dashboard area. I was forced to navigate through traffic to the shoulder to prevent a total engine seizure and avoid a high-speed collision. I was able to restart and limp the vehicle to Tracy Honda (Dealer), where a certified technician performed a diagnostic (Repair Order #XXX) and confirmed a blown head gasket with coolant leaking into the combustion chambers. Detailed Defect Information: The vehicle is experiencing a premature failure of the head gasket, a component designed for the life of the engine. This failure allows coolant to breach the internal engine seals and enter the cylinders. This specific issue is currently being litigated in the consolidated class-action lawsuit Bissell v. American Honda Motor Co., Inc. (Case No.XXX in the Southern District of California. Despite following maintenance schedules, the engine hardware failed, creating a sudden loss of thermal management. Safety Risk: The sudden onset of overheating while in high-speed traffic creates a significant safety risk. The "Engine Temperature Near High" warning provides insufficient time for a driver to safely exit a highway before the risk of catastrophic engine failure or fire becomes imminent. This is a documented manufacturing defect in 2017–2022 CR-V models that poses an unreasonable risk of accidents or being stranded in dangerous traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering has recently become "sticky" requiring more pressure to make steering adjustments and worse on turns. It is not a one time occurrence but continues to be a problem daily. I have read that there have been recalls for this same issue in model years from 2022-2025 with some complaints from 2021 models.
Driving down Piedmont Road in Atlanta on an overcast morning with no pedestrians, obstructions or vehicles in front of the car, the collision avoidance and braking system engaged for no reason and almost caused the car behind mine to run into me.
The contact owns a 2021 Honda CR-V. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was later taken to the dealer; however, the failure was not duplicated. The vehicle was taken to the dealer two times, but the failure was not duplicated. The failure reoccurred. In addition, several unknown warning lights were illuminated. The vehicle was taken back to the dealer where it was diagnosed with fuel injector and a misfire on cylinder number 1. The contact was informed that the fuel injector failure, and the contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred three weeks later. The vehicle was taken back to the dealer where it was determined that a valve adjustment was needed in cylinder #2. The vehicle was being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 42,000.
The contact's daughter owns a 2021 Honda CR-V. The contact stated that while her daughter was driving at highway speeds, the transmission unexpectedly downshifted and failed to accelerate above 30 MPH. The check engine warning light was illuminated. The driver pulled over and restarted the vehicle. Upon restarting the vehicle, the check engine warning light was no longer illuminated, and the vehicle resumed normal operation. The following day, the vehicle was taken to a dealer to be diagnosed. The dealer determined that there was coolant intrusion in cylinder #1. Upon investigation, the contact discovered an open investigation under NHTSA Action Number: PE25016 (Engine) and related the failure to the open investigation. The manufacturer was notified of the failure and agreed to assist with paying the deductible the repair. The vehicle was repaired. The failure mileage was approximately 60,000.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact became aware of an abnormal sound coming from the engine with several unknown warning lights illuminated. The engine sputtered, and the vehicle stalled. The vehicle was driven near the contact's son-in-law's residence. The vehicle was taken to the dealer, where it was diagnosed with head gasket failure. The contact was informed that the head gaskets needed to be replaced. The vehicle was not repaired. In addition, the contact stated that in October 2025, the entire fuel injector kit was replaced. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.
Phantom emergency braking. Vehicle slamming on brakes at intermediate times when there is no emergency.
My dash board lit up and started dinging. Many different messages were flashing across the screen such as driver assist feature problem, TPMS problem, and others related to the electronic driver assist features. I noticed a difference in the way my car handled as I was pulling off the highway to a gas station to check my tire pressure. It seems drivable at the moment and I don't have another vehicle option. It's a 2021 CRV.
My sunroof exploded on my 2021 Honda CRV1
On two recent occasions over the past month, my 2021 CR-V Hybrid has lost motive power/check engine light flashing, with the while driving on busy interstate roads between 60-70 mph, decelerating in fast-moving multi-lane traffic. The dealership service department has not been able to fix the issue. I believe this issue is similar to others that the NHTSA is evaluating (PE25016). This issue could be very dangerous if a driver is not able to safely move off the road or shoulder. Please issue information to car owners and dealers on how to fix this serious issue.
This has happened twice in a month. I was driving on the interstate and the check engine light began flashing. The engine lost power and would not accelerate beyond 40 mph. The situation was incredibly unsafe as both times I was on the interstate and had to pull over. The second time was at night and around heavy construction which increased the danger. On each occasion the light turned off and the problem fixed when I turned off the car and turned it back on. Both times I took the vehicle to the dealership and they were unable to find the code or any issues. On the second time they recommended adjusting the valves and replacing spark plugs. The vehicle has not been inspected by anyone else. There were no warnings prior to the flashing check engine and the car losing power. On both occasions this happened within ten minutes of starting the vehicle.
When driving on a state route vehicle began to slow down. Going 55mph with other vehicles going the same speed behind me, I was stopped in the middle of the road and barely was able to get to the side of the road before possibly getting hit. There is a warning light that came on stating “emission system problem”. I am currently getting it towed to a Honda dealership to get it assessed. I’ve only had this vehicle for a year.
Emissions light came on took to dealer. All the fuel injectors need replaced with 84,000 miles. Carbon buildup dealer has done many should be a recall but there isnt.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate above 60 MPH. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate above 5 MPH while driving uphill. The vehicle was taken to the dealer, who was unable to duplicate the failure. The failure persisted. The vehicle was taken back to the dealer, who adjusted an unknown valve, but the failure persisted. The vehicle was then taken back to the dealer for the third time, where a fuel injector was replaced, but the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25016 (Engine). The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Report from dealer: Customer states that the vehicle feels like it's sporadically shooting forward when accelerating between 20-30mph. Check and advise vehicle failed AF test,all cylinders failed (rich).
Component or system involved: Electrical system / infotainment unit / audio system / driver-assist camera systems. Yes, the affected components are available for inspection upon request. Safety risk: The incident occurred at highway speeds, which created a potential safety hazard because the infotainment system suddenly shut down, the audio system emitted a loud “pop” sound, and driver-assist features became unavailable. The distraction and temporary loss of information could increase crash risk. Reproduction: The issue has not been reproduced yet and has not been confirmed by a dealer or service center at this time. Inspection: The vehicle has not yet been inspected by the manufacturer, dealer, police, insurance, or any other agency. Warning signs: No warning lamps or messages appeared prior to the failure. The issue started suddenly while driving. What happened: While driving at approximately 65 mph on a major highway with cruise control active, the infotainment system suddenly shut off for about five seconds. At the same moment, the audio system emitted a loud “pop” noise similar to a small explosion. After that, the screen restarted and remained stuck on the Honda logo for around two minutes. When it finally rebooted, the clock reset itself to UTC instead of the correct local time. All of this occurred while the vehicle was in motion, which created a distraction and potential safety concern. No previous warnings or symptoms were present before the event.
I am experiencing the problems that are described in investigation NHTSA CAMPAIGN NUMBER: PE25016. When driving on the highway, there have been multiple times (8-10) when the car stops accelerating and the check engine light starts flashing. I am not able to accelerate the car. If it turn the car off for 5-10 minutes, the check engine light stops flashing and I am able to drive the car again. It has always happened when I haven't driven the car for a while (either driving it for the first time for the day or after sitting idle at work for 8 hours), the problem happens within minutes of getting on the highway. I have taken the car to the dealership for service twice with this problem. The first time was in late August. They said there was no code with the check engine light and they could not replicate or find a problem. The most recent time was this past Friday (Nov. 21, 2025). I experienced the problem and immediately took it to the dealership. Because the check engine light was flashing, they were able to pull diagnostics and retrieve a code. They said a fuel check showed cloudy fuel and a spark plug was brown to copper color. They removed the old fuel and replaced all four spark plugs. This did not fix the problem, as I experienced it again this morning (Sunday, Nov. 23).
The contact owns a 2021 Honda CR-V. The contact stated that while parking, and the brake pedal was depressed, the vehicle accelerated inadvertently up a slight incline and collided with a stone boulder/wall. Neither the contact nor the passenger sustained injuries. The contact stated that no collision warnings were activated to detect the collision. The air bags did not deploy. The vehicle was towed to a dealer, where the failure could not able to be replicated. The vehicle was then towed to an independent mechanic, where the vehicle has yet to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Total loss of power while driving 2021 CRV hybrid on interstate. Check engine light came on and immediately started flashing and significant engine noise heard.Vehicle taken to Honda dealership and diagnostic test completed which stated fuel injector failed which then caused spark plug damage and engine misfire. We were traveling at interstate speeds and had no ability to accelerate causing significant safety issues.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the vehicle experienced phantom braking. Additionally, while driving with the cruise control set at 72 MPH, the vehicle unexpectedly decelerated to 66 MPH before accelerating to 73 MPH. No warning light was illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
The intermittant wiper system does not and has not worked properly since I purchased the car. very inconsistant...the system has the rain sensing automatic wipers...with variable speed. when raining,,,no matter how heavy or light the rain...when set to variable speed...it doesnt matter where I set the the speed ...i cannot get a consistant wipe...if it wipes at all. This is especially annoying when I come to a stop...stop light, stop sign, turning...the wipers will NOT sweep...and will not work again until the vehicle speed reaches at least 25mph...which really forces me to either manually engage a sweep or set the wipers either the low or high setting. have read numerous complaints and reports online in chat rooms and Honda forums...so this definitely is an issue...a safety issue
What component or system failed or malfunctioned, and is it available for inspection upon request? The A/C compressor seal may be leaking under certain conditions. The component is available for inspection by an authorized Honda dealer or service center. How was your safety or the safety of others put at risk? If the compressor fails completely while driving in hot weather, the lack of air conditioning can cause discomfort and distraction to the driver, potentially increasing risk of unsafe driving conditions. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has not been reproduced, but Honda has issued an extended warranty for this known problem. A dealer in Puerto Rico stated that action is only needed if the system fails completely. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component has not been formally inspected yet; the dealer only provided a verbal assessment. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared. The system is still operational but may exhibit leakage over time. What happened? In your own words, tell us what happened. The vehicle is a Honda CR-V Touring 2021. I received a notice regarding an extended warranty for the A/C compressor seal. When visiting a dealer in Puerto Rico, they stated that the issue only requires action if the A/C fails completely. I am reporting this because the extended warranty indicates that any potential leakage should be inspected and addressed, and I want the vehicle properly checked to ensure the compressor seal is not failing.
Two separate incidents since owned car: When opened front and back doors, leaned in, face touched corner tip of door. Both times the tip ripped a small piece of my face off. Extreme bleeding. Eventually healed but if I hit the door with force I would definitely have needed stiches and had a scar each time. This needs to be recalled.
On October 6, 2025 my wife was distracted by a popping sound while driving her 2021 Honda CR-V and did not notice any rocks, birds etc. At her destination no damage was found after a walk around inspection. A few days later while driving she heard rattling in the overhead and slid open the moonroof shade to discover the glass was shattered. Honda of Ocala quoted $1265, (minus 15% Wild Card Any Service discount) for parts and labor to repair. Once vehicle was in the shop service advisor said there would be an additional $459 charge for two hours labor to guarantee all glass was removed. An internet search revealed there was a Class Action Law Suit for CR-V Moonroofs spontaneously shattering. Service Manager was aware of Law Suit and offered additional $150 discount. Total cost $1491.
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, while turning the steering wheel to the left or the right, it was hesitating before returning to center. The contact stated that the steering wheel was sticking. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic, who was unable to repair the vehicle. The contact stated that the failure had been intermittent but was a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering); however, the year and the VIN were not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.
2021 Hybrid CR-V - within the last 10 months the vehicle has twice lost engine power while driving on expressways with just enough time to pull off the road. In the same period of time, at least 6 times, when initially starting the engine, the engine runs roughly and will not accellerate. So far, this has happened in cold or cool weather but not extremely cold weather. In an effort to restart the system, we then shut the system off, wait a few minutes and try restarting. Occaisionally, the engine will start normally after this "reset". More often, if the "reset" doesn't work, we shut off the heat/cooling system (to keep the system from calling for the engine power) and restart the system in EV Mode. The car will begin moving in EV Mode. The engine then starts and runs normally when accellerating beyond the EV system's capacity to accelerate. We understand this problem does not register in the car's computer as a "fault" once the car's engine operation returns to normal. Therefore, the dealers are unable to diagnose the problem. We have read of many other people having the same experience without any satisfactory correction from the dealerships or mechanics. Because this is an intermitant and unpredictable failure, and because the engine and system operates normally for long periods between incidents, the error must be computer/electrical and not related to the fuel pump. We have also replaced the aged engine battery and cleaned the cables. This did not correct the problem. Any assitance in resolving this issue is appreciated. We are concerned that the system will fail completely at the most inopportune time, leaving someone stranded on the highway or being a road hazard on a highway.
The paint is gradually chipping off around my door frames.
My 2021 Honda CRV (VIN# [XXX] ) is only four years old and the touchscreen no longer works properly. My main concern is that the backup camera (which displays on the touchscreen) will come on when backing up but then sometimes glitch out and not display anything while in the process of backing up. I should also mentioned that the only thing that even partially works sometimes is the backup camera, because all the other features are unusable as the touchscreen perma displays the Honda logo and that is it - except for when it displays the backup camera when backing up....but, again, even when it does display the backup cam on the touchscreen it will sometimes glitch out causing the touchscreen to no longer have the image of the backup camera while in the act of backing up. I brought the vehicle into Honda to inspect and try to repair, but they said it was not repairable and must be replaced. There were no fuse issues either, so it is the touch screen unit that is the problem. There are quite a lot of people online complaining about the touchscreen who own the 2021 Honda CRV, so I am asking that the NHTSA issue a recall for the touchscreen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Data synced from NHTSA on May 4, 2026