2023 Honda CR-V Complaint Log

The vehicle has now began to have sticky steering with only 13,000 miles. You can feel the steering wheel fight against a you at really low speeds. It is worse on highway speeds and almost impossible to maintain your lane due to over correction on the steering wheel locking. The vehicle now does not feel safe to operate. I began to think it was wind on the highway or the lane assist working against me. These do not seem to be the issue. The issue comes from a faulty steering system.

Sticky steering while driving. The issue is intermittent and hence it's not always reproducible.

2023 Honda CR-V purchased in Dec 2022. Has about 5000 miles. The steering started to feel like it was sticking. I thought it might be related to one of the safety systems, so I turned off Lane Departure and Lane Keep Assist. The sticking stopped for about a week but then returned. It is really noticeable on the highway at high speeds and makes it very hard to drive straight. This seems to be getting worse on non-highway driving.

Starting when the car had approximately 2,500 miles, the steering would become sticky or notchy. Steering would start off smoothly, then suddenly become sticky after driving a few miles. I need to apply excess pressure to the steering wheel, which doesn't allow me to keep the car placed in the lane where I want it to be. I can't steer smoothly and the car has more movement then I want it to have. I brought it to the dealer and they kept the car for 4 days and had several people test drive it. When they returned it to me, they agreed something wasn't right, but since they could not pinpoint the problem, they couldn't make a repair. They told me to bring it back if it happens again. It started to happen again when I drove it home from the dealer.

- Steering - Yes, available for inspection - When driving on highway slightly turning the steering wheel to the left or right while going straight - it sticks - Yes - Rowe's Auto Body, Rte 211 - Middletown, NY ( Owner Eric - took it for a drive) - No police, no insurance company - No messages appeared on the information screen Still occurring as of today Dec. 19th, 2023

As I was driving down the street at 45mph, with no one anywhere close in front of me, the warning brake noise and lights came on and the car quickly braked and brought the car to a stop. Thankfully the person behind me was not following too close, but it sure shook me up!

This is the second occurrence of a similar problem. First problem occurred on Sept 14, 2023 and service slip is attached. While driving the car lost power but I was able to regain power but I got adaptive cruise control system problem, collision mitigation braking system problem, smart entry system problem -see dealer warnings. Pulled into a parking lot but when I shut car off got accessory mode on screen. Navigation system remained active and could not restart car or lock car doors. Called service and they jump started the car and I drove car to dealer. Dealer said car had water in fuse box. I did not drive thru any water and car was not in any flood area. I asked if this could be a problem with the electric transmission as I had seen info on the internet about this. No one seems to know the new recall I was talking about. Car is currently at dealer waiting for parts.

Steering feels "sticky, jerky", like it takes extra effort to turn, and seems to jerk while driving without me moving it. Worse at speeds above 40 mph. Turned off lane keep assist, and nothing changed. The EPS rack seems to be the issue, according to other owners with the same problem.

At about 5,000 miles the steering started to become sticky at higher speeds. When driving straight it jerks slightly throughout the drive. Honda dealer has informed us we need a replacement part. 53620-3d4-a25. I believe this is a replacement steering rack. We took in to the dealer in October and as of April part is still back ordered with no estimated timeframe for delivery likely due to demand as a result of too many other customers with same issue. I believe this should be a recall to encourage Honda to address in a more timely manner.

Vehicle only has 21000 miles on it. At the 19000 mile range the steering started to stick while making normal highway adjustments. Took it to the dealer this morning and was told it’s normal. This is not normal!!! This steering problem has been getting worse. Help!!!!!!!!!!

We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1yr maintenance yesterday and reported the problem. We were told that the rack and pinion needed to be replaced but the part is on back order until mid September (it is now May 12). I asked the service consultant if the vehicle is safe to drive and I was told yes. I have read online other people reporting the same problem and they were told not to drive the vehicle and also the part is backordered. I don't know now if I should be driving the vehicle due to safety reasons.

Around 6600 miles I started noticing the steering sticking and require more than normal force to move the wheel. At first this was noticable about 80% of the time when driving at highway speeds (~65mph). When you are going straight and have to make a slight adjustment to stay in the lane the wheel would "stick" or "lock" and require more force to get past the sticky point. This causes a small jerk when the wheel is released. After getting past that point the wheel felt normal. Over the past couple of months around (8000 miles) I started noticing it at slower speeds while in traffic (~45mph). No driving assistance features were turned on and there have been no warning lights. I have an appointment with my Honda dealership this week to have a look at it is happening more frequently. Not only does this make for a terrible driving experience, but the force required to unstick the wheel could cause the car to over adjust if not careful. Before posting here I have read multiple accounts of this same issue with the 2023 CRV Hybrid with some explaining that the dealer had to replace the steering gearbox and EPS motor assembly because the steering gearbox was found to have an internal malfunction.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated that the steering wheel was sticking. The vehicle was taken to the dealer however, the failure could not be duplicated. The failure reoccurred. The vehicle was scheduled to be serviced at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 7,060.

The contact owns a 2023 Honda CR-V. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal to make a lane change, the vehicle revved up and hesitated before gaining forward momentum. The contact stated he heard an abnormal sound coming from the engine compartment while depressing the accelerator pedal. The contact stated that it sounded as if the electric hybrid propulsion system had shut off. The contact stated no warning light was illuminated. The contact stated that the failure to accelerate was intermittent and occurred when he was on the highway and was depressing the accelerator pedal to gain speed. Additionally, the contact stated that he observed that the vehicle would start independently and that the power door locks would fail to operate as needed. The contact stated that on several occasions after turning off the vehicle and entering the residence the contact heard the vehicle emitting a remote start beep. The contact stated that he approached the vehicle and the vehicle had independently started. The contact also became aware that the battery was drained intermittently, and the vehicle needed to be jumpstarted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact had not retrieved the vehicle from the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

Steering wheel feels like it “sticks” or is stiff. Brought to dealership and they drove it and compared to an identical vehicle on lot and confirmed that they felt the steering wheel was stiff. They contacted the tech line but were told there have been no issues so sent me home. They had taken a video of the technician stating the wheel was stiff when driving.

The steering wheel feels sticky at some points while driving.

While driving on a clear day on a relatively flat straight road the CMBS activated and applied the brakes abruptly. There we no objects in the road when the brake light appeared and the car abruptly applied the brakes. There were no apparent conditions that would warrant this action. This issue has only occurred once and the dealer has not yet inspected the car since this incident.

"Stickey" steering. Produces momentary increases in steering effort while driving the vehicle. Happens at different speeds, especially on highways after driving for a certain amount of time. My vehicle currently has aprox. 12,000. This issue was noticed after 10K

After driving for a period of time, the steering exhibits "sticky" behavior. By this I mean that there is unexpected and unusual resistence to the steering of the vehicle. This behavior developed over a period of time - when new, the vehicle did not exhibit such behavior. While I cannot assert that this is unsafe, it certainly does not instill a sense of security or safety in driving the vehicle. I believe this needs to be investigated.

When driving, especially on the interstate/high speeds, my steering wheel feels to be locked into place. I am unable to easily turn left or right to stay in my lane without a jerk/sticky feeling in the wheel. It feels like I have cranked the wheel as far as it will go, but the wheel is centered. The steering wheel will also occasionally randomly jerk small amounts either left or right. It makes interstate driving feel very unsafe and like I do not have full control. I had my alignment fixed a few months ago, but I have not taken it back to the dealership for this issue. No warning lights/messages.

I brought the car to the dealer shortly after its purchase to say I was getting error lights on the dash. They said they reprogrammed it. They also left all safety reminders in the off position. I continued to get a variety of error messages on the dash. The car was difficult to steer and needed constant correction. I was initially told it needed a drive rack. Upon follow up on parts I was told it was a power steering rack. Parts have been on order since Jan 2024 with an eta of April. Upon follow up they did not have an eta on the parts. I contacted Honda and filed a complaint. They have given me an eta of September. This is a new vehicle and I was told to be careful driving! This is a serious concern!

I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/went over the plants and crashed into a building/shattering glasses , frames, furniture and appliances as it hit the wall beam and stopped. to The Honda emergency brake system did not activate to stop the vehicle. I had no control of the vehicle as I frantically tried to brake- it was locked. I have reported a claim to State Farm insurance company and to Honda Claims. The Auburn, CA police came to the scene and completed a report. Honda just took the facts of loss and did not conduct any investigation. My insurance company has yet to inspect the vehicle or transfer the vehicle to a Honda dealership to rule out manufacturer defect.It is sitting at their preferred shop Caliber Collision of Rocklin, for the damage to be assessed.

On August 15, 2023, the rear windshield on my 2023 Honda CRV Hybrid Sport Touring spontaneously shattered while parked in the garage. The shattered glass was primarily contained within the rear storage area, but also on the garage floor. After consulting with the dealer, I drove it to the dealership (Apple Tree Honda in Fletcher, NC) where it was examined by the service manager. There were no symptoms of failure prior to the spontaneous shattering. Resolution pending at this date.

Vehicle had sudden clunking noise near right front tire when being driven. Vehicle had TPMS light on. Vehicle has never been in a car accident, never has hit a bump at a high speed, and has never been crashed into anything. I was alarmed and scared of the sudden loud clunking noise. I took it immediately to the Norm Reeves Honda Center to get vehicle inspected. As I drove it to the Honda Center I drove slow and with precaution in fear of the car malfunctioning on the road. The vehicle was inspected by service department and confirmed that there was an faulty issue and the vehicle must stayed from 8/12/2023 to 8/14/2023 for repairs. I received a call from Honda Center and they informed me that the vehicle had the following issue. “Right front sway link nut loose during inspection & found tire pressure was uneven”. Inspector reported that the loose nut issue came from factory and that it was indeed a faulty sway link. Honda Center did the following to repair the issue, “Retighten nut & reset tire pressure to factory specs” I now have picked up vehicle from Honda Center and the TPMS light reappeared once again. I still feel uneasy driving the vehicle. I feel uneasy knowing that my vehicle had a faulty sway link and could have potentially caused me to loose control of the steering wheel, flip/roll over and killed/injured me and/or others in a car accident. I am fearful that the nut from the sway link can loosen up again and put me at risk of danger once again.

Date of Accident: Wednesday, August 8th 2023 Time of Accident: 12:33PM Location of Accident: Intersection of 22nd St & Camelback Rd (in front of my office) in Phoenix, Arizona Phoenix Police Responding Officer: [XXX] #[XXX] Incident/Accident Report #: [XXX] Geico Claim Number: [XXX] Assigned Adjuster from Geico: [XXX] [XXX] I was t-boned and injured by a red light runner driving recklessly on Camelback Road headed east. He hit me in the intersection. My airbags did not deploy, his did. I am a very cautious/mindful driver. I was always scared of this, as our state is the worst for red light runners. I was diagnosed with a concussion and cervical sprain. I have severe pain on the right side of my neck. I was in shock and felt immediate burning/pinching sensation. After the accident I was woozy, had vertigo, nauseous, have had a migraine since the crash and severe anxiety/panic and barely any sleep and no appetite. The crash and what happened after keeps replaying in my head. I'm having nightmares of being hit and my airbags not going off and my neck snapping and paralyzing me. Due to my concussion, I am still having some cognitive issues with speech, sensitivity to light, short-term memory, and emotional regulation. My anxiety has been skyrocketing. Mr. [XXX] and I both have Geico automobile policies. Geico found Mr. [XXX] 100% at fault during their investigation. I also wanted to include that a witness (man) was trying to break into my car, hitting my window after I was hit, while I was sitting and crying in the middle of the intersection with my seat belt still on. Him and a friend were screaming at me to move, and cussing me out. The 911 operator asked what was going on and told me not to move and let the fire department come. It was so scary. I am severely traumatized. The nightmares won't stop, I am starting therapy this week to address. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driver side headlight stopped working, including low beam, high beam, turn signal. Dealer replaced whole headlight assembly under warrenty.

The steering has become “Sticky”. It almost feels like it gets locked into place for about 10 seconds and then will release and will repeat this same process over and over. When the car is completely off, you can move the steering wheel and it almost feels like a rack and pinion issue. This has been going on for about 6 months. It doesn’t matter the speed you are driving at, you can feel it “catching” anytime. My husband has a 2023 Honda Accord and has no steering issues, so it’s definitely noticeable when I drive my vehicle vs driving his car. I drive on a very windy road to and from work everyday, and I worry that an accident will occur if this issue isn’t resolved. Which also brings me to worry, if it is resolved, do I have to worry about this arising in the future?

Issue with steering. Vehicle occasionally and sporadically has a sticking wheel. When driving and making a slight adjustment the wheel sticks slightly and has to be adjusted.

Sticky steering since 2k miles on vehicle. Sticky steering when at 35-55mph during gradual turns, especially to the left. Recently at 16k miles, the steering was stuck in a position to the left and then "clicked" back into use causing an overcompensation of the wheel for a moment. I feel it is unsafe to drive. Dealership (twice) cannot "recreate the issue" and will not fix even though it is the same issue in the Honda special bulletin 23-037 affecting the Civic.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at slow speeds, the contact slowly entered a parking space; however, as she removed her foot from the accelerator pedal to depress the brake pedal, the vehicle lunged forward. The contact stated that she abruptly depressed the brake pedal to stop the vehicle. As a result, the front of the vehicle front swiped two parking post. The contact stated that there was no damage to the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where the cause of the failure could not be determined. The contact was then advised by the independent mechanic to contact the NHTSA Hotline. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 2,000.

I was driving on a rainy day about 10 am. I was driving about 35 mph when the car suddenly braked for several seconds for no apparent reason. Then everything went back to normal driving. This could of caused an accident had somone been driving close behind me.

Check engine warnings 2 times with less than 4300 miles on the car. First one, called a dealer and was told a recall due to wrong software loaded into the car. Back to the shop today for the same warning. Waiting for results. Since the first warning, maybe 20% of the time, very rough engine start when the gas motor engages. Dealer said was fine the first time.

On 7/12/23 passenger side front door would not close after multiple attempts. I unlocked the doors from the driver side to allow my son in. He tried closing the door multiple times once he got in. I ensured nothing was blocking the door, and it still wouldn’t close. I pulled on the inside handle and tried closing it again. This time it did and I haven’t been able to replicate it again. I plan on having it inspected by the dealership

On 7/11/23, I reported issue to my Honda dealership and headquarters (had case number) regarding reduced visibility impacted by driver’s side mirror vibrating, leading to dizziness and inability to clearly see cars using that mirror. Field representative drove car and said he couldn’t duplicate the issue. Still having issues with vibrating mirror.

The car has a very sticky feeling when steering. The car is very hard to steer at higher speeds and makes it very hard to maneuver in case of emergency The steering locks and gets super hard to turn at speeds greater than 20 mph. I have already been in a minor accident which I couldn’t swerve away from a car coming into my lane

Steering sticks. It feels like it sticks then releases. Does this every time it's driven. I reported to dealer where I purchased vehicle. They took it in and were not able to notice any issues. They put on computer and nothing alerted. It drove normal for about a week after I picked it up, but then issue came back again.

My car's emergency brake failed to work and my car's rear slid downhill into a 90 degree angle. The front passenger bumper of my car hit the front driver bumper of the car parked behind me. This happened while I was parallel parking in front of my home, which is on right side of a street with an uphill incline. I turned my car's front wheels away from the curb, which is why my car's rear spun into a 90 degree angle. There is a small driveway between my car and the car behind me, which is why my car had the space to spin and slide into 90 degree angle in the middle of the street. I could have sworn my car was shifted to park, but it's possible that I was shifted to reverse or neutral. I almost 100% sure that I initiated my emergency parking break and that it failed to turn on. I had started to exit the driver side door and my legs were outside of the car already when I noticed the car to slide backwards. I panicked and I tried to get back into the car, but I couldn't. My legs were dragged across the street. I have some minor injuries such as bumps, cuts and bruises. My car stopped from sliding when it hit the car behind me. I could have been seriously injured. There should have been some "fail safe" to prevent me from exiting the car when it's possible it could start to move. I'm considering selling my car because of this issue.

Blindspot indicators are blinking on and off and they do no longer make a noise when there is a car near your blind spot

Steering jerks at random, doing so more frequently during highway driving/higher speeds. This began when my vehicle hit ~10K miles and feels like it is progressively getting worse, requiring me to forcibly jerk the wheel back in order to stay within my driving lane. I did bring the vehicle to the dealer it was purchased at and they drove it 5 miles and said they could not duplicate the issue. I brought it to another Honda dealer who told me they would charge me to look into it, despite it being a safety issue in a new vehicle that is under warranty.

Sticky steering between 30- 70 miles per hours.When holding steering wheel straight while driving it sticks in that position.You have to turn steering wheel to get back to normal steering. You don’t feel in total control of vehicle.

Sticky steering, The steering sticks and releases in a gradual turn, very annoying. I feel this can be a safety issue. Dealer service tech could not confirm issue.

Vehicle began having "sticky/binding" steering at roughly the 6000 mile mark. I have reported this to 2 dealers, one said they couldn't replicate it in their 5-6 mile low speed drive (even though I asked that they take it on the highway), another told me they would charge me to look into it. The steering issues are worse, occurring even at low speeds and I am constantly fighting to keep my vehicle from abruptly turning. I have an appointment with yet another Honda dealer on March 5, 2024 (made back in early January) to look at this and bad brakes that I was told I had during inspection (inspector said they should not look this bad so quickly), but this honda dealer, like the other two, tell me they have never heard of the sticky steering issues.

"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages.

Driver’s side mirror vibrates when the car is going at highway speeds. The passenger side mirror is unaffected. The vibration makes the mirror difficult to use at higher speeds.

The contact owns a 2023 Honda CR-V. The contact stated that while attempting to close the liftgate with the key fob, the liftgate independently reopened. After attempting several times to close the liftgate with the key fob, the liftgate was manually closed by force. The vehicle was taken to the dealer where it was diagnosed that the liftgate door need to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 4,275.

Vehicle began hard braking using the collision avoidance system when there were no other vehicles or obstacles on the road. Then the vehicle safety systems (adaptive cruise control, lane keeping assist, collision mitigation braking system and road departure mitigation system and brake system) all began displaying warning messages. The car only has 1600 miles. The dealer inspected and states that the safety systems are not functioning because the camera failed. A replacement part will not be available for six weeks and the dealer indicated the vehicle was safe to drive with the error messages, but that in an accident none of the safety features would function. The dealer is unable to provide a reason for the failure, but suggested it could be due to heat. The dealer indicated there was the same vehicle type that experienced the same failure a few days earlier.

Car exhibits temporary locking or sticking of the steering wheel while making normal minor in-lane adjustments. The persistent sticking issue is most pronounced at highway speeds (> 60 mph) and on straight roads. This is the same steering issue widely reported for the 22-23 Honda Civic, which has the same steering equipment as the 2023 CRVs. Any defect that interferes with steering should be considered a safety hazard.

At approximately 9:30pm CST Saturday June 17th my 2023 Honda CRV Sport Touring has a rapid loss of power while travelling on the I-55 expressway in Illinois before the Weber Rd exit. Received critical engine failure error message and transmission failure error message. Final error was emission system error. Engine block was shaking severely - car could not move. Car towed to dealership where purchased, Valley Honda in Aurora IL. Has been with their service since then. They said piston was misfiring. They were talking about breaking down the engine but moved in a different engine. May need fuel injectors replaced - but shortage of those. Waiting for update, next step may be for me to meet with sales (hopefully for refund or buyback). Please contact me if you need additional information.

Steering System. When driving straight ahead, the steering requires extra pressure to turn off center about 50% of the time -either left or right. Vehicle in everyday use but available for inspection.. The problem is only noticeable to the driver who has major concerns about safety. The problem will be documented at its first service interval anticipated January, 2024 ( currently 5,373 miles ). The vehicle has not been inspected as yet. To the best of my knowledge, there are no warning lights or systems associated with a steering mechanism issue - which is an integral part of the vehicle and should have an expectation of safety without question, particularly a brand new vehicle. The entire steering system is now suspect and the problem is ongoing. THE DATE BELOW INDICATES APPROXIMATE DATE OF FIRST OCCURRENCE.

There is an intermittent problem when making slight adjustments to steering. It feels like the steering wheel is slightly "catching on something" or the steering is not smooth. It happens when the vehicle is moving and stationary. The dealer could not feel it. They only said that since it is electronically controlled steering, it is not going to be smooth. I could not believe this and I am worried that it could become worse or something could completely fail in the future. The problem was not present upon purchase of the vehicle, but began after about 5000 miles.