2023 Honda CR-V Complaint Log

1. What component or system failed or malfunctioned, and is it available for inspection upon request? My 2023 Honda CRV Hybird Touring is exhibiting what is now known as sticky steering issue. The issues surfaces after driving the vehicle for a minimum of 15 to 20 mins on a highway and more prominent at speeds of 60 miles per hour or above. Out of now where, the steering feels like its stuck and requires bit of more effort to turn it out of this locked position. When it is stuck in a certain position, I could even remove my hands of the steering and the steering wheel stays in this position unless either I turn it by hand or based on the road conditions (due to bumpy rough roads) unlocks itself from this position. Problem doesn't show up during the first 15 to 20 mins of the drive during a way but once it appears, doesn't go away until next day. Unfortunately, I wont be able to provide my vehicle for inspection as I depend on it very much for my regular office commute. 2. How was your safety or the safety of others put at risk? I honestly feel a bit frustrated and terrified when this happens while driving at high speeds on the highway and I don't feel comfortable or safe to drive it anymore. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? It is currently at a nearby Honda dealership for the regular maintenance. I have explained this problem to the service representative and he said the technician will look into it and will try to replicate it. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, I didnt go this far. But if the dealership doesn't acknowledge the problem and wont fix it, I will take this to the next level. Probably speak to someone at Honda head office or an NHTSA representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not at all.

When driving straight and moving the steering wheel slightly it sticks.

Every time we drive the vehicle at sustained highway speeds, the steering will develop a "sticky" point when turning left (e.g., when changing lanes). It feels like a momentary catch in the smooth turning of the steering wheel and requires additional effort to continue the turn.

Issue can be best described as sticky steering. Issue is worse at higher speeds, especially highway speeds. It feels like the steering wheel gets kind of stuck, and requires more effort to overcome the sticking point.

November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions.

Hello I want to report that my vehicle has a problem with steering being sticky. The car has around 8000 miles. I started feeling that steering was heavier and stickier than normal. The dealership has confirmed that there is a problem with steering rack but it has been several months and the part is still on back order. This sounds like a safety incident waiting to happen so I wanted to report it to right channels because Honda is not making this a priority.

The contact owns a 2023 Honda CR-V. The contact stated that while driving at speeds over 40 MPH, the steering wheel became firm momentarily. The contact stated that the driver's assistance technology was turned off. The vehicle was taken to a dealer where the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was 11,000.

The dashboard (=all the gauges behind the wheel) turned off while I was traveling in highway. While I was looking a safe place to park, in about 10-15 seconds, dash come back on again and started showing all possible warnings. After parking on the shoulder, the car put itself in so called limp mode. The dealership took a look at it and stated that the components had been disconnected with the dashboard and they have to reset the ECU. They don't know what caused this issue yet claim it's ok to drive.This could have ended up with a serious accident

The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please….include this CRV model along with the ‘22-‘23 Civic investigation.

Steering tends to "stick" when driving, most noticeably at highway speed. You can feel the steering wheel catch when you move the wheel, even slightly. Although the sensation is similar to when lane departure engages, it happens when the feature is off and when I am dead center in a lane. Seems to increase over the time and distance driven. I bought the car new and drove for some time before it became noticeable, but now it's nearly constant.

The steering seems to stick when making minor corrections. Is annoying but could be dangerous at highway speeds or in slippery conditions.

At highways speeds, steering becomes noticeably "sticky". Instead of remaining smooth, as you turn the wheel it poses some resistance, requiring a stronger nudge. This is worrisome as it causes you to inadvertently steer more than intended. The issue is present in slow speeds too, but not as perceptible because it seems to happen when the steering wheel is at rest. Since city driving requires frequent adjustments to steering direction, one has to pay more attention in order to notice instances where the wheel "sticks".

2023 Sport Hybrid CR-V drove fine up until the first service. This was completed around 10k miles when my maintenance minder popped up at 15%. When the car was returned I noticed that the steering wheel felt "sticky" at times when driving, which usually occurred when driving straight. When trying to make slight adjustments in order to correct myself to stay straight, I have to apply more force to loosen the steering wheel which seems like it is catching on something. The excess force applied causes the car to make a jerking/jumping motion in either direction once it breaks free which then requires a quick adjustment in the opposite direction. So far this situation hasn't caused me to swerve into an adjacent lane hitting another car. This situation seems to occur more frequently when going 60+ MPH. However, this has still occurred to me while just driving around town at lower speeds, around 40 MPH.

We have a 2023 CRV with 5400 miles. I started noticing the problem at about 3500. Originally I only noticed it while traveling at highway speed on a relatively straight section of road. Now I feel it almost all of the time. It's like a little resistance hurdle you have to jump over to get the steering wheel to turn. Once over the hurdle, it steers normally. It can even happen at slower speeds in the middle of a long turn like a freeway entry or exit ramp. When the wheel is held in a given position for a second it takes some extra effort to get it out of that position. Yesterday I was driving in heavy rain in heavy traffic on the freeway. This extra effort required was almost making me oversteer into the car next to me. I'm [XXX] and in pretty good physical shape. I pity the poor 80 year old lady this happens to. There will be a crash and everyone will assume it was the driver's fault. I have taken it to one Honda dealer and they drove it and felt the issue. They checked their database and found nothing. I'm taking it to another dealer tomorrow and will be very insistent that they dig into the issue and replace whatever needs replacing. -Steering. Yes, available for inspection. -Sticky steering causing me to oversteer. This could be dangerous in heavy traffic at high speed. -One Honda dealer drove it and could feel the problem. I am taking it to another (closer) dealer tomorrow. -It has not been inspected yet. I guarantee you this is a problem that needs to be corrected. I have seen many posts of other owners with the same issue. -No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down the highway at 65+ MPHwith the “lane departure” control off, the steering wheel will “stick” randomly” with any adjustment to stay centered in my driving lane.

Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction.

On or about October 18, 2023, while backing out of driveway, I heard a warning beep and a meesage popped up on the instument panel- Lane Keeping assist System malfunction, see your dealer. about that same time, my steering began to get a "sticky" feeling to it, as if the steering was hesitant to respond to slight movement of the steering wheel. This occurs after the vehicle has been on the road for 10 to 15 minutes. It will also stick whenever the vehicle is stopped for more than a few seconds (i.e, at a traffic light or stop sign). While driving on a highway in a straight line, the steering is also hesitant, as if momentarily "stuck". This will cause a "jerk" in the steering wheel. The problem has been persistent for a month now,and prio to this, the steering was very smooth and consistent for the first 9 months of operation. I bought this vehicle brand new from the dealer. I took it to the dealer I purchased it from, and they claimed they could not duplicate the problem. As soon as I departed the dealership, the problem was still there.

The steering is sticky. It feels like it’s rubbing. At Highway speed for like 10 miles it gets worse.

Electric Power Steering is binding/sticking when making minor adjustments to keep vehicle centered in lane when driven on a straight road. When you apply more torque to overcome sticking steering it will release with a little jerk to the steering wheel and then overcorrect making it difficult to keep vehicle centered in your lane. This is less noticeable at slower speeds while more noticeable at higher speeds. This issue starts after a 15 to 30 minute drive. On icy roads the sticking steering and resulting overcorrection can cause you to loose control of vehicle which creates a safety hazard. Issue started in October of 2023. Raised issue with Honda Dealer when I had oil changed. Dealer recommended I bring vehicle back if problem persists. No warning lamps or messages have appeared. I will be returning vehicle to Dealer for evaluation.

My 2023 Honda CR-V EX-L (15 k miles) has been showing steering issues for some time now. The best way I can describe it as sticky. This issue can even seen at a stop and you turn the wheel slightly to the left or right. I contacted America Honda Corp and they tell me there is no recalls on my vin. I am going to a local dealer for then to diagnose. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering was stiff, sticky when driving up to 30 mph up. And experienced steering wheel temporary locked (cannot control anything) for a few second on highway. My steering is sticky and seems like it’s getting worse. When make tight left turn and go back , has a clunky sound.

The Honda Cr-V steering feels like it sticks for a couple seconds and then resumes control. Lane assist is not one. The problem is getting worse. At first I thought it was just uneven pavement, but now it's noticeable on smooth pavement, especially at higher speeds. Maintaining straight driving feels jerky.

With the lane assist TURNED OFF, the steering wheel is jerked one direction or another. It makes a constant working of the wheel for steering, particularly at highway speeds. You feel like you are constantly fighting the car’s steering. It is a jerk every few seconds that you have to fight to correct. 4031 miles on the new car purchased in May 2023. Definitely feels dangerous.

Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.

While driving over 40mph and especially while driving on the highway, the steering may feel sticky and requires more effort than normal to make small adjustments to the steering while trying to maintain the lane.

The steering sticks and causes an increase in steering effort. Prominent in highway driving and makes it hard to make subtle movements/corrections. Once the issue started, steering wheel play is also not smooth. Took my car to nearest dealer and service manager reproduced the issue. Still waiting to hear back from Honda on resolution.

I have noticed a "sticky steering" feeling while driving. It has pulled me into oncoming traffic at times, I am in the process trying to get it repaired, hopefully not at cost to me. The car only has 15K miles on it, and it is frustrating.

Sticky steering making it difficult to keep the car going straight as the steering adjustments can't be gradual. This occurs in straight lines, gradual turns and around tight corners. Issue starts around 30 mph and gradually gets worse as speed increases. As of now, this is resulting in the dealer replacing the rack and pinion assembly.

-What component or system failed or malfunctioned, and is it available for inspection upon request? Steering seems to lock when in a constant wheel position, either going straight or slightly turned for a large diameter constant turn. Steering frees with larger than normal force resulting in a jerkiness feeling. The needed effort could ketch the driver off guard and over or undercurrent. -How was your safety or the safety of others put at risk? Steering feel is unnatural and makes small corrections in steering input difficult. Driver could over correct or not overcome the initial resistance resulting in an unintended path of travel. -Has the problem been reproduced or confirmed by a dealer or independent service center? Experience with local dealers in the past is that if it isn’t something that jumps out at them from the parking spot to the lift they indicate no problem/issue -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

We are having a very difficult time steering our low millage 2023 Honda CRV. We purchased this vehicle for our daughter brand new from Coggin Honda in Orlando in November 2022. The difficulty is with the steering which fluctuates from not very noticeable, to very severe. When it's severe, it feels like the wheels "lock" into a direction and requires continuous small jerks from left to right, or right to left. I know others are reporting this condition and they call it "sticky" steering, which is the same for us. After we noticed this condition, we took the vehicle to the dealership in Dec 2023. They verified the problem and admitted that the steering box is defective, however they said that the part is "back-ordered". I have called the dealer several times, however they keep giving me the same answer that they still have not received the revised/replacement part. They also have told us to go ahead and keep driving the vehicle, however I don't believe this is safe since this would be a safety issue if the driver needed to make an emergency maneuver to avoid an accident. As such, we can no longer allow our daughter to drive it since it's so difficult to drive. This is completely unacceptable to have purchased a brand new Honda that cannot be driven safely. The dealership is not giving us any estimate when they can repair this condition, and I feel that pressure should be placed on Honda to get the replacement parts manufactured immediately, and send out a safety recall notice to the owners of all vehicles affected.

steering is sticky not smooth when making left or right turns on highway and side roads

It occurrs when the steering is dead centered, and very noticeable because when you are driving on a straight road, you are continually making very small left/right adjustments to steer straight. My vehicle is darting all over the road and cumbersome to drive. Pretty scary and dangerous. It feels STUCK and requires a continous amount of effort to overcome the resistance. This is a dangerous and scary issue and needs to be recalled and fixed asap.

I purchased my 2023 CRV in April 2023. Sometime around October 2023, when it had around 8,000 miles on it, the steering began to intermittently become "sticky". When driving at highway speeds, the steering wheel would stick when making minor steering changes, requiring more effort to move the steering wheel and sometimes causing overcorrection. While this could happen at any time, it seemed to occur more above 40 mph. It also was more frequent in warmer temperatures or after the car had warmed up. I could reproduce it when sitting idle in park by very slowly turning all the way to the left or to the right. At about 80% max turn, I would start to feel the "sticky" steering. I finally was able to take it to the dealer on December 11, 2023. The technician acknowledged the issue, deemed the car unsafe to drive, and indicated the Power Steering Rack Assembly needs replaced. However, the parts are back ordered with a current delivery estimate of April 2024, so the current estimate is a 4 month wait to have a drivable car.

Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue.

The steering wheel when driving gets difficult to turn, then abruptly gets easy to turn as if it is getting caught, or sticking. For example when driving straight, the wheel will not turn until you apply well over the normal force to turn the wheel. After applying this medium to heavy force to turn, the wheel ‘un-sticks’ and jerks abruptly, going back to normal force to turn. This unsettles the car and shifts the weight of the vehicle. This is dangerous especially in wet or icy conditions where these shifts are more likely to cause a loss of control. I am worried that this could get worse as the symptoms suddenly arose. This behavior is constantly noticeable while driving on the highway. It’s embarrassing to drive and other drivers or police officers may interpret the jerky driving as being under the influence. After bringing the car to a dealer, they confirmed the behavior on my vehicle as well as their test drive vehicle. There are no warning lights, and I first noticed the issue after 5-10k miles as it’s first owner.

Sticky steering wheel

Sticky Steering, steering wheel seems to get locked into place at low speeds and highway speeds requiring more force to get it "unstuck" which may cause the vehicle to jerk out of the lane or off the road.

Starting at around 10,000 miles i started feeling something in the steering when driving. It was a very light feeling of the steering sticking. Over the next few weeks the feeling seemed to increase at times, other times it would still be very light. I am currently trying to find the right time to get it into the dealers for a check up.

I took my 2023 Honda CRV Exl to the dealership last month because of steering problems. Steering seems to work against me as if it "catches", for lack of a better word. It is as if there is a gear and it has jerky movements, not smooth. This is my 4th CRV and I have never experienced anything like this. I took it to the dealership, they drove it 3 miles and said they couldnt duplicate the problem and sent me on my way. Since then it has gotten worse. It steering seems to lag behind my movements and it clicks at times. Its unsettling and i refuse to drive on the interstate to work anymore. I have had this car for 9 months and this should not be happening. It is not the driver assist, i disconnected it and its still happening. There is something wrong with the steering in this car. I am constantly working hard just to keep the car in lane. My only choice is to take it back again and ask them to drive more than 2 miles, if they would do that, i am sure they would experience what i am describing.

The steering seems sticky after the first few months of driving and takes effort to make any minor adjustment while at highway speeds

Problems with "sticky" steering wheel. When turning the steering wheel, I can feel soft "clicks" as if the linkage is getting stuck on something. Vehicle was fine when new- problem developed about 6 months after buying car new.

Cars steering jolts to the left or right when making minor adjustments at all speeds. Sticky steering. This needs to be addressed and a recall needs to be implemented immediately. This is not safe. When making minor adjustments when steering, there is an obvious wall of resistant that jolts as soon as you overcome that resistance by adding pressure. This can cause serious injury or death due to jolting steering, especially at freeway speeds. Please do something about this issue immediately!!!! 2023 CRV BUILT IN INDIANA MID 2023

1. Steering 2. My 2023 Honda CRV EXL Steering is pulling, sticking with a jerk while driving at any speed. 3. The problem has been confirmed at a Honda dealership 4. Yes, it has been inspected at a Honda dealership 5. No warnings or messages have been displayed

I purchased this car 12 months ago and I have noticed over the last 4 months that the steering wheel has become stiffer, and sometimes vibrates slightly. I have not been involved in any accident because of these issues, but the potential is there. I was hoping that these problems were going to work themselves out, but a lot of other owners are complaining about the same issue. So, I am going to notify the dealership this week.

The steering became very "sticky" making it difficult to drive straight. This started when the vehicle had around 6000 miles on it and was worse on highways and interstates. It became dangerous due to "oversteering" through the stickiness. As a result, the driver would turn more than desired while driving. This definitely causes safety issues with normal driving. There's no telling what would happen if you had to react quickly to something on the road. There were no warning lights or messages. We took it to our local Honda dealership in December 2023 and they confirmed that is was a defective steering column. The part will not be in until April. Although our local dealer approved a rental vehicle after asking, how many dealerships are willing to do this?

The steering / steering wheel has been sticking while driving my 2023 Honda CRV, meaning the steering wheel does not turn smoothly but sticks while driving the car, forcing me to put slightly more pressure on the steering wheel to keep it steering safely and inside the lane. I think I noticed this problem probably 3 or 4 months ago. The problem does not seem to occur right away after leaving home and sometimes not at all while driving at lower speeds. I notice the sticky steering more often when the car is on the freeway going at a higher speed, but the sticky steering continues even when the car slows down.

Steering feels "sticky" at highway speeds and lacks responsiveness and nuance typically associated with power steering. Can sometimes move the steering wheel upwards of a 2-3 inches without the front wheels actually turning in real-time. All drivers in my family (including teens) noticed this issue immediately. Seems worse in the cold and when the weather is damp. I've read reports of other experiencing the same thing, and I've also read that the NHTSA is aware of this issue in 2023 Honda CR-Vs. I've taken my vehicle to the Honda dealership from whom I purchased it, and they have supposedly ordered a replacement power steering rack. Of course, that was two months ago, and only after nagging the dealership did I get some sort of movement on the issue. Overall dissatisfaction with Honda and the dealership on this issue - however, it will apparently be fixed at no cost to me.

Steering feels "sticky" when turning the steering wheel. It happens mostly when outside temperatures are lower. I notice it most when taking ramps on and off the freeway. Sometimes you can even let go of the steering wheel at a turned position while driving and it will stay in the same position. There are no warning lights on. I first noticed the problem when the car had just about 6000 miles on it. The dealership says they cannot replicate the problem and have tried twice, but the issue still persists.

UNKNOWN Car horn/ insufficient sound/ volume. Parking sensors do not work intermittently.

My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well.