2024 Honda CR-V Complaint Log

The drivers side mirror cracked by itself when the vehicle was parked. Honda refused to warranty the mirror

I have a 2024 Honda CR-V Hybrid AWD Sport model. On two occasions within the past 3 months, I have attempted to start the car, but when I did so, the dashboard lights, including all the error indicators lit up and flashed, the alarm went off, and I couldn't drive the car. In both cases, I called Roadside Assistance. While waiting for the tow truck, we were able to shut off the car and alarm by putting the car into "accessory mode," (pushing the ignition button without a foot on the brake.) But when we then tried to start the car normally (pushing start button with foot on brake) the electrical light show resumed and alarm started up all over again. Both times this happened, by the time the tow truck arrived (1-2.5 hours) the car had "rebooted" so we just drove home. The first time this occurred, the Honda dealer had just performed the recall repair to the steering gear box 2 days before the first electrical failure.

Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this meets up with standards set by the government, for the capabilies of a rear view camera.

See attached document for complaint.

2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unable to get an appointment with dealer to fix the safety recall until the October of 2025.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Started car on cold day with remote, then car shut down . Dashboard lights came on and said contact dealer and not safe to drive. Lights and messages kept flashing.

The contact owns a 2024 Honda CR-V. The contact stated that the first year the vehicle was purchased, while driving at an undisclosed speed, the contact experienced phantom braking. The vehicle was braking independently while there were no vehicles or pedestrians nearby. No warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed with the cruise control activated, the vehicle accelerated independently. The contact depressed the brake pedal to stop the vehicle. No warning lights were illuminated. Most recently, the contact became aware that the navigational system was disconnected. In addition, a white screen was displayed. The contact stated that the navigational system operated on the cell phone. The vehicle was taken to four different dealers. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and advised the contact that a corporate mechanic would be sent to inspect the vehicle. The failure mileage was approximately 7,000.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twice while her young daughter was occupying the front passenger’s seat. In addition, while starting the vehicle, the door ajar warning light illuminated. After several attempts to close and latch the front passenger’s door, the warning light turned off. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,300.

I received a recall notice and tried to schedule service multiple times. It has been over 60 days and I have still not had the recall addressed.

This is a complaint that both American Honda and my local dealer, Dick Brooks Honda (of Greer, South Carolina) have failed to provide remedy for recall 24V-744 in the 60 day timeframe.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel system, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer stated that parts were not yet available for the recall repair. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My brand new vehicle is in the dealership for the 5th time. 1st incidence was well under 6K miles. Upon diagnosis they changed all 4 fuel injectors and again my car broke last night. Lost power in the middle of the highway leaving me stranded on a deadly situation. It has power system charging issue in the dashboard with all the lights lit up. I no longer feel safer in this car.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This car does not seem fuel efficient it goes through gas like candy. The gas is not filling up correctly - no matter which gas station I use. The AC lets out puddles of water. The suspension is slightly off it acts like an row boat on waves so like an S in certain rain situations like it has a loose slippery power steering suspension. My tires are not the issue because they are brand new from when I got the car last year in November. I only have a little over 10K miles on the car. Next the electrical keeps glitching. The night driving lights do not work correctly after Honda did the recall repair. I am taking it back to Hendricks Honda for the next oil change on 12/27 and to try and get it fixed under warranty but I think they did not disclose a defect on the car when I bought it used with very low miles.

The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was not determined. The contact was informed that the sunroof glass needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

Long story short, I was driving my car and had noticed that when the engine would turn on from EV mode, it would idle rough and sometimes sound like it was struggling. I had it checked when the recall came in for my steering gearbox and they said nothing was wrong. Cue 600 miles later, every check engine light comes on and my car is loud as it gets. I call and take it to Honda and they tell me that since my car “cleared the code” itself, they can’t find it and I have to wait for it to maybe come back. As of yesterday, I went cause it started doing the same stuff as described above and they ran diagnostics on it. All 4 of my fuel injectors on the car have failed and need to be replaced. My car has less than 11k miles on it and all 4 of my injectors have gone bad? This isn’t just a me issue this is going on all over cause the service manager called another rep and the dude said he has seen it before too.

The Honda dealership replaced the steering gear box as required by the recent recall. After picking up my vehicle, I noticed that the Blindspot alert system was not working. The cross traffic monitor was not working. The side mirror was not beeping nor lighting up. The arrows and beeping did not occur when vehicles were driving behind me while in reverse. It appears that the sensors/radar had been disconnected or disabled although the dash settings show that they are on. After taking the vehicle back, the dealership lied and said that my 2024 Honda CRV EX had never been equipped with those sensors. They were working perfectly fine before I took the vehicle in. The dealership is denying fraudulent activity and jeopardizing the safety equipment of my vehicle and the safety of myself and others. I bought the EX model specifically because of those standard features. Honda should repair and replace any damaged or removed sensors as a result of the dealers errors and fraudulent activity.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 24V744000 (Steering) and it was confirmed by the local dealer that there were no parts yet available for the recall repairs. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

See attached document for complaint.

The contact owns a 2024 Honda CR-V. The contact was made aware of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and required excessive force to turn to the left or right. No warning light was illuminated. The local dealer was contacted; however, the contact was informed that the parts were not yet available for the repairs. A second local dealer was contacted, Ken Garff Honda Downtown (900 S State St, Salt Lake City, UT 84111); however, parts were still not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000. VIN Tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.

Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2023-2025 multi-model year Honda vehicles. Due to improper production of the high-pressure fuel pump, cracks can form at the solenoid core component of the fuel pump. As a result, a fuel leak can occur in lower mileage vehicles when the high-pressure fuel pump is in operation. Safety Risk If a fuel leak occurs in the presence of an ignition source, the risk of a fire, crash, or injury are increased. However, for this safety risk recall, corrective action is not in place and there is not available part. There is no readily available good part to replace defective high pressure fuel pump and need to wait one month for order by dealers. Who is going to be liable and responsible if anything happens until the part is available? Honda is not addressing my concern and are not willing to deal with it

I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced.

I have experienced several instances where the car accelerates for a few seconds even after l let go the accelerator pedal. I will select the most recent date as I experience this almost once everyday

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,

This 2024 Honda CRV only had 24k miles and experienced total transmission failure. I was traveling and started experiencing problems. Two factory Honda dealers (Dahl Honda rhinelander and a Duluth Honda dealer) turned me away for repairs, even though they said it was the CVT. The cvt would make loud clunking and clanging noise. During driving it would hesitate and then surge creating a drivability safety hazard. Finally OMalleys in Wausau said cvt needed to be replaced. Dahl and Duluth Honda had me continue driving despite have factory original warranty and extended bumper to bumper 100k which covered car rental. Disappointed in Honda quality and potential safety issue,

I leased a 2024 CR-V Sport Hybrid in April 2024. And in early October I backed out of a parking spot. When I applied the brakes there was no response and I back into a parked car. No damage was done to it but I had an estimate of $2000.00 to mine since it was on the hatch back door. I didn't report it because I thought it was my fault. But on Friday Nov. 29, 2024 as I was parallel parking I reversed into the spot and straighten out my vehicle. I put it into gear and started moving forward about six feet slowly. When I went to apply the brakes nothing happened again and I hit my wife’s car in front of me. The CR-V Owners Club has reported a similar incident.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was in Albemarle, NC on Nov 24-25 and my car was parked outside. My mirror was not cracked when I parked it Sunday night and there was not a vehicle parked next to me. It was 36 degrees outside that morning and there was frost on the car. I drove my car approximately 2 miles and it was cracked. There is no other damage to the car or mirror. I contacted my local Honda dealer to have them fix the issue but they told me this was not a warranty issue and I needed to make a claim on my insurance, which I refuse to do because it was not involved in an accident or incident. I've also filed a complaint with Honda Corp directly. This issue of the side mirror cracking in cold weather appears to be an issue with a lot of 2024 CRV's according to internet searches. The mirror view is now distorted and makes it difficult to view things.

Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.

When driving along using the cruise control, the vehicle will suddenly act as it is avoiding a collision. The collision warning will show on the dashboard and the car will suddenly slow down to a stop or near stop until I disengage the cruise control and hit the gas pedal. This has happened multiple times while I was driving along a paved road with no other cars or obstacles visible ahead of me. Fortunately, so far, no vehicle was following me at close range but my car stopping in the middle of the road without warning could easily cause a rear end collision or other severe accident.

Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.

Driving on an [XXX] near St Pauls NC at 70mph the engine shut off. Annunciator came on stop now engine is quitting. Check engine light came on. We were in a construction zone so there were barriers blocking the shoulders. We were in a high risk of someone behind ramming into us. We coasted to the exit which was 1/2 mile away. We exited at 2mph. We were very fortunate that no one from the rear, hit us. There was a tractor trailer behind us who put his flashers on, realizing the issue stayed behind us to keep cars from hitting us. All warning lights came on, first engine then all of the safety warnings. Car would not run. It was towed to a Honda dealer in Fayetteville. Honda analyzed the issue as a misfire resulting in engine damage. They performed a boroscope and found 3 piston cracked. Honda after 3 weeks installed a new short block and fuel injectors. Car was one year old with 6280 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Description of incident: Saturday, [XXX] I was in traffic on I [XXX] near the [XXX] exit in Indiana. It was a stop/go, stop/go event as 6 lanes were going down to 1 lane. I was behind a Kroger semi-truck. I had my foot on the brake. I thought the people next to me had started to move, but then I noticed that I was getting closer to the truck (while my foot was on the brake). I pushed the brakes down further. I felt normal resistance. Nothing happened. I hit the cancel button of the adaptive cruise multiple times on my steering wheel thinking that perhaps my adaptive cruise started my movement. I kept rolling. Kept hitting the brakes wondering why I didn't stop. No beeps went off like they normally do. I rolled into the truck. My adaptive cruise had been set to 70, and I had used it before the incident. It was still on standby, but not green. My odometer was around 9547. This happened around 9:50am. No beeping sounds started or emergency braking happened. I would approximate my speed of hitting around 3-5 mph. I hit the truck. I had tried to switch to neutral and then to park. I could not move the gear shaft. I was hitting the brake hold. Anything to make me stop. Nothing worked, and I hit the truck. I did not move after hitting the truck, maybe one of the things I attempted to do worked. My foot was still on the brake. I pulled over, turned off the car, and restarted it. I have not applied the adaptive cruise since then. I don't know if it had anything to do with the incident, but I'm afraid to use it. If I had been moving at a faster rate, my safety and others would have been at risk. I took the car to the dealership. They provided me with a Honda multi-point vehicle inspection checklist and stated that they couldn't find anything wrong. There is definitely something wrong. If I manually apply the brakes, the car should stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took my vehicle in for its' first service. The code displayed was A 1 6 indicating the new to change the oil and change the transmission fluid. I thought it was strange that I needed to change the transmission fluid so soon. After the dealer inspected my vehicle, they found that the manufacturer improperly routed/attached a hose that caused the transmission to leak fluid. The transmission fluid level was LOW on a brand new vehicle with only 10,000 miles at first service. I am curious if this is a common assembly issue.

I fielded a recall warning in November 2024 related to faultypower steering gearbox worm wheel. Beginning in November 2024 through 02/04/25 I have contacted Honda of Harvey (home dealership) every month in an attempt to secure an appointment to rectify the defective part. Honda of Harvey continually promises to get back to us each time with no followup. I don't know what the problem with the dealership is experiencing to ignore a request to fix a national recall. Could you guys please attempt to expedite resolution of the failure to address the recall notification. I am worried for the safety of my vehicle and anyone using the vehicle. I have provded my contact in formation below. Thanks, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE EXPORTED FROM THE USA TO ECUADOR, Honda representative in Quito, Ecuador does not accept the vehicle. They give excuses and do not want to repair it .I WANT TO BUY THE SPARE PART AND TAKE IT TO THE WORKSHOP In the USA, Florida, they don't want to sell me the spare part. I NEED AN ORDER TO SELL IT TO ME WHAT CAN I DO? I'VE BEEN IN THIS PROBLEM FOR 11 MONTHS.

my 2024 Honda CR-V Hybrid regarding the vehicle's stability when shifted into "Park." Upon selecting "Park" and releasing the brake pedal, the vehicle exhibits an excessive rocking motion, surging forward and backward approximately four times before coming to a rest. This is not the standard "settling" common in automatic transmissions; it is a repeated oscillatory movement that suggests a failure in the parking engagement or a lack of coordination with the brake system. This creates a safety hazard, as the vehicle does not feel securely anchored, increasing the risk of a roll-away or injury to passengers exiting the vehicle.

The plastic silver framing above the headlights is separating from eachother on the left and right side of the hood. I have NOT been in any type of collision.

The fuel injector in my 2024 Honda CR-V malfunctioned, causing severe shaking upon startup, with the "Check Engine" and "Emission System Problem" lights appearing. This incident posed a safety risk, as the engine seemed unstable and power was reduced, potentially affecting vehicle control. The problem has been confirmed by a dealer, who recommended replacing the fuel injector. No other parties (such as insurance or police) have inspected it. These warning indicators first appeared a few days before I took it to the dealer.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.