2024 Honda CR-V Steering Problems

The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact stated that the air bags deployed, the contact stated that her brother was concussed and was taken to the hospital by ambulance along with the passenger. The contact stated that the police were on scene and wrote a report, however he was not given the report number and was not sure if the police were state troopers. The vehicle was towed to an impound lot. The manufacturer was not informed of the failure. The contact had researched online that the vehicle had an open recall NHTSA Campaign Number: 24V744000 (Steering). The failure mileage was approximately 29,000.

Steering wheel creaks and clunks when moved up and down. My mechanic told me it seems like it is a rack and pinion trouble. Honda CRv 2024.

I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.

Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: NHTSA Recall 24V-763 (Manufacturer Code: PJW) - High-Pressure Fuel Pump Leak. NHTSA Recall 24V-744 (Manufacturer Code: SMM) - Steering Gearbox (EPS) Friction issue. Given the serious nature of these defects—specifically the risk of fuel leaks/fire and the potential loss of steering control—I am concerned about the safety of operating this vehicle. As the car is now in Ukraine, I would like to request assistance in ensuring that the necessary improved parts (the high-pressure fuel pump and the steering gearbox components) are made available to an authorized Honda dealer in Ukraine to perform these critical safety repairs. I look forward to your guidance on how to proceed with these safety remedies internationally. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Malfunction of the Honda CRV's Rear upper control arms. Yes it will be available to inspect until the 13th of October. Safety risk is the fact there is no more adjustment on the factory installed rear upper control arms. When on the rack and they align the vehicle, they only want a .5 degree when being done. The factory installed rear upper control arms makes the camber maxed out at 1.25 degrees to the negative. This causes severe wearing of the tires if they are not watched closely and rotated frequently. Yes. The vehicle has been inspected by a certified shop and the dealership. Yes there was wear on the tires that made me request a four point inspection at the dealership. They did not preform an alignment. Said it was the lack of quality tires installed at the factory that made them wear so badly. This issue is not covered by manufacturing/ extended warranty available. Honda's response "more aggressive tire rotation" to prevent the problem. That is unacceptable. Especially when it is being said right off the alignment rack: "we only want to see a .5 degree for the toe and camber. This Honda is maxed out and will not move away from that 1.25 degree mark." There is such a thing as adjustable upper control arms to prevent the premature wear of tires.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Maufacturer failed to address safety recall repair in a timely manner

See attached document for complaint.

Unable to get an appointment with dealer to fix the safety recall until the October of 2025.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a recall notice and tried to schedule service multiple times. It has been over 60 days and I have still not had the recall addressed.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer stated that parts were not yet available for the recall repair. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact also received notification of NHTSA Campaign Number: 24V744000 (Steering) and it was confirmed by the local dealer that there were no parts yet available for the recall repairs. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); and Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact was made aware of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repair were not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and required excessive force to turn to the left or right. No warning light was illuminated. The local dealer was contacted; however, the contact was informed that the parts were not yet available for the repairs. A second local dealer was contacted, Ken Garff Honda Downtown (900 S State St, Salt Lake City, UT 84111); however, parts were still not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000. VIN Tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.