NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
On [XXX] I was stopped in the red light behind a car in the New York City suddenly my car moved I applied the brake hard but almost hit the car in front. The message in the dashboard were -Depress brake pedal apply parking brake,brake system problem brake performance may be reduced,brake hold system problem apply brake when stopped,vechile stability assist system problem reduce traction and handling,Hill decent control system problem apply brake when descending,adaptive cruise control system problem,collision mitigation braking system problem,low speed braking control problem.I turned off the car and start again and it worked.This was the first time I was able to take the pictures it happened before as well but I was unable to take picture. After that I took the car to Hillside honda service center I showed them the message of the dashboard which was on my phone. The car was in the service center for two days they said that my car was fine at that time the message of the dashboard was only in my phone.On month of Sep and Oct I took the car again to the Hillside Honda service center with same issue and after staying two days in the service center they said my car was fine.After that I press braking hold and continued my work.On [XXX] and [XXX] same problem occurred I was able to take pictures.Beginning of Nov I was driving at the highway suddenly the message pops up I was sure that the brake wouldn’t work, Push the emergency lights,changed the lane and I was lucky that there was a empty space on the corner of the highway. I applied the brake but the car stopped almost 10- 15 meters ahead. I turned off the car there was no customer after 5 minutes when I start the car everything was fine.On [XXX] I was driving at the highway with a customer same message pops up in the dashboard press the emergency light,changed the lane and again found a empty space at the side of the Highway. This time also I was able to take the picture. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2025 Honda CRV HYBRID SPORTS TOURING VIN: [XXX] The vehicle is subject to an active recall involving the high-pressure fuel pump, which may leak fuel and create a fire hazard. Dispute prior dealer inspections, the during cold starts, abnormal ticking/ knocking noise from the high-pressure fuel pump area. The recall repair was not completed, and the defect remain unresolved. I'm concerned about potential fire risk and safety hazard. The repair didn't fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On November 17, 2025 at 8:25am, the collision happened while I was parking my vehicle into the parking spot at my work place. The vehicle allegedly failed to stop and unexpected accelerated and subsequently crashed into the wall. The impact caused significant damage to the front of the vehicle triggered airbags deployments and hurt my chest and forehead
I am experiencing a “sticky, notchy” steering issue on my 2025 Honda CR-V Hybrid. When the steering wheel is approximately 1–2 degrees off center (either left or right), the steering resists movement and then suddenly jerks when correcting. This makes it difficult to make smooth corrections and maintain a steady lane position. The issue only occurs after driving for about 30–40 minutes, which suggests it may be related to component warm-up or prolonged operation. The problem does not occur during short drives.This issue began about two month ago and now happens consistently once the vehicle has been driven long enough. I brought the vehicle to the dealer, but they were unable to reproduce the issue because their test drive lasted only about four minutes. No diagnostic findings or repairs were performed.
I have lost steering power on two separate occasions in the last week. When this happens the steering wheel locks in place. Once while I was reversing, I went to turn the wheel and the steering wheel was frozen in place. I pulled back into the spot put the car in park and then back in reverse and the wheel was still locked in place. I had to shut off the car and restart it 5 times for the wheel to unlock itself. The second incident was while I was driving. I was doing around 40 MPH and went to make a lane change and the wheel was locked in place. This lasted closed to 1.5 miles. Finally I was able to get some movement (It felt like when you have a flat tire in the front which makes it tough to steer-I did not have a flat.) Once pulled over I had to turn the car off and on for around 15 minutes until I could move the steering wheel again. I brought it to the dealership yesterday, they could not duplicate the issue and there were no codes, so there was nothing they can do. There was a previous recall of a steering gear box r, my car was not effected because it was produced after the original recall according to the dealership. When both incidents occured there were no warnings, the wheel just locked itself. Not being able to steer without warning is a huge safety risk. I have joined Honda forums and others are complaining about the same issue.
After stopping the car I shut off the engine while the gear/selector was still in D (Drive). The car began rolling forward since the driveway has a slope. My car hit the car parked before my car. The front bumper has been damaged. Later. I've checked several times this situation: If engine shuts off while selector is in D, the vehicle rolls instead of holding on a slope. This is a serious safety issue! Many driveways have slopes.
Windshield washer sprayer fluid runs off top of windshield causing bugs and dirt to be smeared making it difficult to see clearly through the windshield. This is a constant problem. No matter how long I spray it doesn’t help.
My parked 2025 Honda CR-V had front radar sensor stolen in daytime . I am fearful this can happen again due to easy assessibility
Front collision system is not working since purchase of vehicle(7/2025). It does not give any visual or sound warnings within the specified settings. System is marked "on" on settings. Have checked settings multiple times. Dealer checked and said system was "off" which is questionable diagnosis. No change since they turned"on"(/2025). Have had numerous events that should have triggered the system to display visual alert. Am familiar with the system as had same feature on previous CRV. This is valuable feature to prevent accidents that is not working.
My 2025 Honda CR-V Hybrid (VIN: [XXX] ) has experienced three separate incidents of a complete loss of power while driving on public roads (on [XXX]), each time requiring towing. The authorized dealership has performed multiple repairs, with the most recent including the replacement of the throttle body. However, this represents the third recurrence of this identical safety-critical failure within 16 months, indicating that the underlying defect has not been fixed. I believe this vehicle has a persistent and dangerous safety defect that poses an ongoing risk to myself and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On October 5, 2025 my 8 yr old granddaughter moved from the rear passenger side to the rear driver side. The seat belt buckle insertion (female) caused a deep gash on her knee, it cut through the skin, bleeding, pain, and stiffness. I checked the seat belts buckle receiver and there is thin part is that is sharper, It is a flawed design that more pronounced in the backseat because it is deeper in the seat, than the front of the car where adults sit. I contact this agency because I tried my Honda apps and they are for payments and maintenance notifications. .. I have pictures of the cut and seat belt buckle insertion part
While driving my 2025 Honda CR-V EX-L on October 3, 2025, at approximately 8:00 AM PST, the automatic emergency braking system (Collision Mitigation Braking System) activated unexpectedly. There were no vehicles in front or behind me, and road conditions were normal. The sudden braking could have caused a rear-end collision if another vehicle had been nearby. This incident raises serious safety concerns. I have learned that similar issues have been reported by other Honda owners. I am requesting an investigation into this malfunction and whether a recall or software update is necessary.
I purchased the 2025 vehicle in September of 2025. The forward collision warning has never worked properly and will kick out disabling the cruise control. I have brought this issue up at least 3 times at the Honda Dealer I purchased it from (Verne Eide, Sioux Falls, SD). Each time I was told it this is a "known issue" and there is no fix for it. My only remedy was to disable the forward collision warning in order to be able to use the cruise control. My warranty expires in 6000 miles but they say they can't fix it. The dealer told me today that Honda is aware of the problem but has no fix for it. How is a know safety feature that does not work not considered a safety issue and a recall ordered? Honda has obviously chosen not to address this issue.
It does not detect pedestrians walking by side of vehicle very close and neither blind spots until you are about to hit pedestrians or cars on blind spot
Fuel injectors failed at less than 3,000 miles. Two fuel injectors failed, per Honda service department, and it never recorded or served any error codes when they checked the history. It also did not display any dashboard warnings. I only knew there was an issue from heavy transition between gas and EV mode, and there was a strong burning odor in the cabin. Caused lightheartedness and coughing for occupants.
the Key fob separates from the physical key too easily. This has happened twice in 3 months resulting in one total loss of key - I was unable to access my vehicle when this happened. This could be a safety issue. The button for separating the key from the fob is raised making it too easy for it to be accidently pushed.
The contact owns a 2025 Honda CR-V. The contact stated that while reversing out of the garage, the contact heard a loud explosion. After exiting the vehicle and inspecting it, the contact discovered that the small window near the rear passenger’s side door had exploded and fractured into several pieces. The glass landed inside the cabin of the vehicle on the rear seats. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer confirmed that the window needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 1,850. The VIN was unavailable.
Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position
The fluid dispenser is virtually useless. It seems that instead of coming from the bottom of the windshield and squirting upwards on the windshield, it comes from the blades. This causes the washer fluid to squirt almost everywhere except where it's needed. This causes an instruction of vision if the windshield is exceptionally dirty. Seems like a terrible design flaw that Honda doesn't seem to acknowledge.
Driving at 60mph. No car in front, behind or to the side. Out of the blue slammed on brake fully. My foot was on the gas the whole time. Slowed rapidly to 20mph before I could continue on. If someone had been behind me they would have hit me. I'm now frightened of my own car. Took it to the dealer service department and they said that it's very sensitive and that even an empty plastic grocery bag blowing around could set it off.
I copied the following from another complaint, as it describes the problem perfectly: My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard
In the past 2 weeks my 2025 Honda CRV has automatically braked four times while driving on the road at about 45 miles an hour. Nothing else was around me - no vehicles, no animals, etc.
The sunroof completely shattered with no impact of an object while driving on the freeway. This but myself and my children at risk for harm had i had the sunroof visor open. Glass would have hit myself while driving and my baby while she was in the back seat. I am currently in the process of this being inspected. There were no warning signs or lights that came on.
Unintended acceleration. On August 8, 2025, Honda C-RV Hybrid 2025 (sport touring) accelerated into a wall without the driver touching the gas pedal. The vehicle is deemed a constructive total loss by the insurance carrier. Since it can’t be driven, we are unable to reproduce the problem. A case is open with Honda since the date of the accident; however, there is no urgency to move the case forward.
The vehicle experienced an unintended acceleration in which it unexpectedly increased speed without any input from the driver. At no point was the gas pedal depressed, yet the vehicle accelerated on its own. This sudden and uncommanded movement occurred without warning and was inconsistent with normal vehicle operation, leaving the driver with no intentional control over the acceleration. Following this incident, the manufacturer was contacted; however, despite ongoing attempts to communicate over the past six months, there has been no meaningful correspondence or demonstrated urgency from the manufacturer to investigate or resolve the issue.
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while driving at slow speeds and shifting the vehicle in the parking position on an incline of a hill. The brake pedal was applied, but it depressed to the floorboard and failed to respond, resulting in her crashing into her daughter's Ford Expedition. The low-speed impact message was displayed after the incident. There were no warning lights illuminated. The brake pedal was soft for two weeks before the crash. There were no reported injuries, fires, airbag deployments, or police reports filed. The vehicle was towed to the local dealer, who was unable to replicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,123.
Twice, while making a right turn the car braked on me, I assume because a car was in the other lane of the road I was turning into. This could have been a problem and could have caused an accident if someone was behind me and my car stopped suddenly
Over a distance of 1,718 miles, I measured my vehicle’s actual fuel consumption by recording odometer readings and fuel volume at each refill. I then compared these values to the average fuel economy (MPG) displayed on the vehicle's trip computer. The dashboard consistently underreported fuel consumption by approximately 8% ± 2%, always showing more optimistic (i.e., better) fuel economy than actually achieved. This discrepancy is repeatable and was observed over multiple refueling intervals. The vehicle and its onboard display system are available for inspection upon request. This inaccurate fuel economy reading does not present a direct safety hazard, but it can mislead drivers into overestimating range and efficiency, and may influence consumer decisions based on performance data that does not match real-world usage. Additionally, such behavior—if widespread—could be considered a form of consumer deception. I submitted a detailed written request to an authorized Honda dealership (Victory Honda of San Bruno) asking them to compare actual fuel consumption to the displayed value under controlled conditions. However, the dealership did not perform the required measurements or reset the trip computer, and no technical analysis or documentation was provided. The manufacturer’s customer service reviewed the complaint but closed the case without addressing the technical discrepancy or providing a specification that defines acceptable error for the fuel economy display. There were no warning lights, error messages, or symptoms indicating a malfunction. The issue was discovered independently through manual tracking of fuel usage versus mileage. I have attached documentation including my full correspondence with Honda Customer Service, fuel receipts for each fill-up, photographs of the dashboard display showing average fuel consumption, and the official Service Report from Victory Honda.
Experienced a sudden unintended acceleration while parking the vehicle. Right front tire climbed up on a parking barrier (shortened telephone pole) and damaged the right front bumper. No warning or trouble lights were on at that time, however, after restarting vehicle and heading home approximately half a mile down the road, all the warning and trouble lights came on, the steering wheel started shaking and the car wasn’t drivable. We have no idea if there is concealed damage underneath the vehicle. We called Honda roadside assistance and they came and took the vehicle to the closest Honda dealership. At this time, we’re waiting to hear from them.
Approaching sliding exit gate slowly at 2 mile per hour the Honda suddenly accelerated and crashed into sliding gate. Damaged the gate and the right side of the Honda. Honda was placed in neutral and the engine was turned off. Next day the Honda was transported to the body shop for repairs. Transported by flat bed. Unsafe to drive.
This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 weeks (I work in rehab so my co workers worked on my neck and shoulders)I did take it to Honda after the first two incidences and they said there was nothing wrong, that’s just how the sensors are. I asked if the sensors could be turned off and they replied No. After the last incident where my shoulder and neck got hurt and the poor guy behind me almost hit the wall on the shoulder, I went the next day and traded it in. I lost my 5K that I put down and the car depreciated by several thousand in 4mos but it was not worth driving it and ending up in a major accident with major injuries to myself or another driver.
I changed lanes without using my blinker and the car fought against me on the freeway it caused me fear and concern, I questioned dealer I was told it was okay by dealer he said there is nothing wrong with the vehicle.
Twice in the last week while driving with the Adaptive Cruise Control on the car has gone into the "collision mitigation" mode where the brakes engage with no warning but there was nothing in front of the car to cause this to happen. Both times were going up a small hill and on the other side of the hill was a police cruiser so we presume there was something (RADAR?) that the police were using that caused the car to sense we were about to collide. These situations are a shock to the driver and passengers, and would be worse if the car following us were to rear end us! The radar conflicts should be nothing new to the NHSTA. See the document at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Honda CR-V. The contact stated that the lap belt of driver side seat belt would dig into the contact's thighs causing severe pain and discomfort while driving the vehicle. The contact stated that the shape of the lap belt appeared to be the cause of the pain. The contact stated that they were an average-sized person and that the defect was the result of a design error. The dealer was notified of the failure, and the contact was informed that the seat belt met FMVSS(Federal Motor Vehicle Safety Standards). The contact had not inspected the vehicle's other seat belts. The contact attempted to reach the manufacturer but had yet to receive a response. The vehicle was not repaired. The failure was 300.
I am reporting a safety issue with my 2025 Honda CR-V Hybrid. The driver-side front mirror becomes blurry at highway speeds (60–70+ mph) and sometimes even above 40 mph on uneven roads, making it difficult to see vehicles behind me and creating a significant safety hazard, particularly when changing lanes or merging onto highways. The visibility issue worsens in rain, wind, or other adverse weather conditions, further compromising safe driving. Despite four service visits at my dealership, including a complete mirror replacement on August 25, 2025, the issue persists. Follow-up visits on October 20, 2025, and November 2025 confirmed that the problem was not resolved. My dealership has acknowledged that this may be a manufacturer defect and recommended that I contact Honda directly. This recurring issue directly affects safe vehicle operation and remains unresolved despite multiple documented repair attempts. I am submitting this complaint to formally document the safety concern and request appropriate manufacturer action.
Windshield cracked with a small rock, vehicle is brand new and only has 150 miles on it. I’ve read several complaints from others with this same issue. Their glass seems to be very thin or poorly made. Very frustrating. Did not happen in my previous cars.
While driving on the freeway the brake light flashed and slowed down when nothing was on the road but cars, luckily there was no traffic behind me , I don’t like that the car did this itself in the middle of traffic, could of caused an accident
While driving along in a normal manner the anti collision braking system applies the brakes causing a violent de acceleration of the vehicle, throwing the occupants in the car forward in a very disconcerting manner along with throwing articles in the car forward violently towards the occupants and windshield. There was no discernible reason why the vehicle should have done this as there was nothing in front of the car that was subject to an uncontrollable collision. This has happened to me and my wife a total of three time and we haven’t owned the vehicle for even a year yet. The first time this happened the problem was brought to the attention of the selling dealer who in their dealership shop said their technicians had gone over the car electronics and sensors and found nothing wrong. They moved our “easy pass” transponder and said it may have caused the mishap. I don’t think so as it was not within the “eyesight “ of the forward looking camera.
I purchased a CRV Hybrid Sport L and the side mirror is distorted view (like blurry). It's causing me headaches... oddly enough, however the passenger/rear view mirror is fine
Subject: Safety Concern – Hood Instability on 2025 Honda CR-V Hybrid Dear NHTSA, I am writing to formally report a potential safety defect with my 2025 Honda CR-V Hybrid. The hood does not close securely and exhibits visible gaps, uneven alignment, and noticeable movement or rattling at highway speeds. This raises serious concerns about the structural integrity of the hood and the possibility of it disengaging while driving. I brought this issue to Lia Honda, where I was told the movement is “by design” and not a defect. However, the instability is significant enough to cause distraction and fear of hood failure at high speeds. I believe this warrants further investigation, especially as I’ve learned that other CR-V Hybrid owners have reported similar experiences. I respectfully request that this issue be documented and reviewed as a potential safety defect. I am happy to provide photos, videos, or additional documentation upon request.
Last week noticed my car to start shaking from the front area when I went from a full stop and began accelerating. When I also turn on my vehicle and it was idling it would shake too. I took it to the dealer and they said they couldn’t find the issue until I got in the car with them and showed them the noise. They said today that it needs new fuel injectors. I bought my car at 0 miles and it had 7,800 miles when I noticed the issue.
Stiff brake pedal when trying to start the vehicle, happens intermittently. Purchased 6-4-25, repeatedly complained to DARCARS of Bowie soon after the purchase of the vehicle. The issue is still happening to this present day. Each time the issue was raised, the situation was completely ignored. No inspection was performed before the purchase of this vehicle. On 6-25-25 after repeated attempts to have the vehicle looked at, the vehicle was taken in for service and nothing was done, brake pedal still stiffens on and off. On 6-30-25, made one more attempt to have the vehicle looked at. Vehicle is currently in the shop.
So my car has an air leak in the tire, I brought it to fix it twice and they end up damaging all my engine areas that caused an oil leak all over splashed and I have videos and photos will be attached.
103H tire So after I get the car from dealership, the next week I had a sign or tire low pressure by the dashboard and I start checking everyday and I figured out that is specifically is by the driver side tire is low pressure. First I took it to discount tire to see and they said I don't see any flat tire or any issues and he pump them all and tried to balance them . But still the sign in the dashboard so I decided to take it to dealership and they said maybe only the dashboard computer and they fixed it and was not showing that day as the sign went from TEMPS setting. Next day I have the sign again pops up and I scheduled second appointment with the Honda west dealership to check entire tire.They did and said we didn't see anything wrong and we fixed it again in the dashboard.i went home and next day same issue again the dashboard sign shows low pressure and also the tire itself went low pressure was not balanced everytime they blow air on it and goes low again in few minutes.i bring it again for third time and the worse sinario is that the mechanical agent touch something in the engine and the oil explodes all over the engine areas causing leak and smoke all over and oil splashed everywhere inside and outside and I have videos and photos.
The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500.
My windshield wipers are ineffective. The liquid cleaner does not spray until the wipers are pointing out, thus causing the liquid spray to roll off the car and NOT clean the spots in the driver's field of vision. The miniscule amount of liquid left on the wipers simply smears the debris on the windshield resulting in a driving hazard.
As I was driving it felt as if the car was running a bit rough, hesitating/sputtering a bit when I pressed on or let up on the gas. As I pulled into the grocery store parking lot and slowed to go over a speed bump I noticed what looked like the battery indicator show up next to the speedometer & completely lost power. I put it in neutral and tried to restart it. It was as if the battery had run down and then it finally caught but sputtered. I revved the engine and was finally able to pull into a parking spot. I shut the car down for a couple minutes then restart it to drive back home. It still did the hesitation/sputtering thing on the way home. It continued the next day on my 20 mile commute into work but has been driving fine for a couple days now.
While driving 65 miles per hour, my sunroof spontaneously exploded. There was no rock or hail. We heard a loud bang and glass came into the car through the partially open interior visor.
I am writing to formally report the theft of a sensor that occurred on 05/20/2025, which I believe was a direct result of its insecure placement. Unfortunately, its position left it vulnerable to unauthorized access and theft. I would like to raise the concern that the placement and securing method of the sensor did not adequately consider the risk of theft, especially in an area with public or easy access. I request that the matter be investigated thoroughly and that steps be taken to prevent such incidents in the future, such as: •Reviewing placement protocols for all outdoor or publicly accessible sensors, •Enhancing physical security measures (e.g., tamper-proof casings, CCTV coverage), •And, replacing the stolen equipment promptly. The car has several safety problems due to the censor missing critical safety features.
Drivers door mirror glass vibrates excessively at highway speed causing dizziness and complete lack of visibility from the mirror.
Data synced from NHTSA on May 4, 2026