NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Honda CR-V. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The drivers side wiper does not go far enough to the edge while wiping creating uncleared area which impact visibility
Date of Accident: April 13, 2026 I drove into our church parking lot and then parked next to my husband’s car and was totally stopped and in the parking space. I thought I had my foot on the brake. After a split second, it accelerated and jumped the curb of the parking space at a very fast speed. I had no control of the car. I sheared off a heavy metal sidewalk railing and was headed for the brick church (church is on a berm above parking lot), but I managed to steer away to miss the church and a large tree. I steered off the berm and into empty parking lot – still traveling at high speed. I finally threw it into neutral to get it to stop because it was continuing toward a busy street with lots of traffic. Neutral stopped it. No air bags deployed. The front and side of the car that hit the metal railing sustained $6,500 damage. Towed it to collision repair. When we asked at the Columbia, MO, Honda dealer’s service department, they said because the air bags didn’t deploy, that it was probably operator’s error and nothing they could do. We didn’t feel that it was operator error and reported to the assistant General Manager of Honda in a personal meeting. We asked to have the Honda field engineer exam the car. Instead, they had their district service supervisor exam the car. Their conclusion: they could find nothing wrong with the car. After reading online reports of almost identical accidents with this model, we decided it was too dangerous to drive and sold it back to the Honda dealer.
The component affected is the passenger side mirror. The plastic cap over the mirror spontaneously cracked. It sounded like my CRV was hit by a rock. I looked over and my mirror was folded into the vehicle. The mirror works, it is not cracked and the movement via the driver side buttons works. Upon stopping and looking, the plastic was broken from the bottom around the interior of the cap. Exterior plastic piece was left. I used black duct tape to keep the remaining pieces together. No warning signs. Pieces of plastic flew off the mirror into the roadway where cars were parked and people would be standing. My CRV is going in for an inspection on 4/2/2026.
Started with what sounds like a pump running after car shut down then today whole garage smelled like gasoline.
STEERING: 2025 Honda CRV steering became "sticky" when veering left, making it difficult to maneuver back to center and the steering could feel a bit jumpy. There were also faint clicks when driving in circles to the left. The VIN was not listed under the current recall number 24V-744 so we brought it to the dealer to see if it was under warranty. The sticky steering only happens after driving the car for a little while, so we weren't able to replicate it for the dealer 12 miles away. However, they took a look at the steering components and told us that it was a "fluke" that the car had made it through assembly inspections because it should have failed and never been sold. We had the car safety checked before leaving for a trip where we'd be driving along steep, winding cliffs with sharp switchbacks and they said we were in good shape. Now they were telling us we were "lucky we didn't hit a pothole" and make it even worse and careen off a cliff. We put about 10k miles on that trip not knowing the danger we were in the whole time. They claim they fixed it by installing a brand new Honda Power Steering Rack, part number 53620-3A0-A33. We've heard that others just end up with the same issues in another 5-7k miles, so we're not feeling confident. AUTOMATIC SAFETY BREAKING: We get several phantom warning alarms and flashing, full screen messages telling us to "BRAKE!" while driving when nothing is there. Usually when there's any kind of flickering sunlight or sunlight through trees, which is everywhere. We can only disable it by turning it off EVERY single time we turn on the car and by going through several menus to get to the feature. We should be able to turn this off completely, not each time. We've twice had it pump the breaks and it's a frightening situation, even at slow speeds, because we could get rear ended. Dealer said, "Yeah...that's how it works. Mine does it too."
Wipers intermittently travel different distances and strike the A-pillar. The dealer could not reproduce, but you have video evidence. The vehicle is still under warranty, and the dealer refuses to repair. It has been happening the entire time we have had the vehicle. It currently has 18,000 miles 2025 Honda CR-V I have included video links: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 Honda CRV "sticky steering"worm gear spring just started in my car and getting worse. I read about a recall and haven't received my notice.
My 2025 Honda CRV Hybrid seems to randomly accelerate on its own. This has happened at least 4 or 5 times over the past year. At first I thought I was imagining it but then I noticed it happened again, multiple times. Each time I was NOT pressing the gas pedal nor at any time was I using cruise control. I never use the cruise control. The vehicle seems to accelerate on its on for about 3-4 seconds then stops when I press the break. Clearly uncontrollable and unexpected acceleration of the vehicle puts me, my passengers and others are at risk. I called my local Honda Dealer Service Department and was told that unless I can recreate the random and spontaneous acceleration at the dealership then they won't be able to diagnosis or write for the issue. The Honda Service Rep said sense I have no idea when it is going to happen again he cannot set a appointment for me to come in without having a current issue. Because the acceleration is random and because I cannot recreate it at will, the problem has NOT been confirmed by a dealer or service center and the vehicle has not been inspected. The acceleration issue is random and spontaneous with no warning lamps, no messages and no other symptoms prior to. Once it stops it may no happen again for weeks or months. However as mentioned about it has happened at least 4 to 5 times within the past year with the most recent occurrence on March 6th 2026 ----End-----
2025 Honda CRV Hybrid windshield wiper fluid does not spray. Instead the fluid is dribbled on to the sides of the front windshield but does not clean the majority of the windshield that you need to navigate with. This new design is highly INEFFECTIVE in cleaning window of dirt, bugs, grime, etc., and makes seeing clearly while driving very difficult and UNSAFE. Even after initiating the windshield wiper "spray" numerous times in a row, the window was left dirty and difficult to see through. Terrible, unsafe, design.
I was involved in an accident which resulted in my C-RV being totaled. Another vehicle pulled out immediately in front of me and I crashed into it. None of my airbags deployed. My vehicle's emergency response system was activated- it called emergency response and kept repeating that a crash had been detected. The front of my car was crushed in and the impact sent the vehicle that pulled out in front of me, a Toyota 4Runner, doing a full roll and ending up on its side. Clearly, the airbags should have activated. I purchased the CR-V new, was the only owner, the vehicle had less than 5,000 miles on it, had never been in an accident, and there were no warning lights or messages indicating any problem with the airbag system prior to the accident. The car was deemed a total loss by my insurance company.
After driving in snowy or icy conditions, per JL Freed Honda Dealership in Montgomeryville, PA, snow/ice accumulates in drive axel. This causes loud noise when accelerating, and when braking. This happened twice this winter.
I’m driving a Honda CRV 2025. It recently has an electrical issue. It has happened 3 times. Two while starting up the car that I couldn’t start up the car. And one while I was backing off my car on the driveway, the car was suddenly stopped in the middle of the road. When it happened, dashboard lights were flickering randomly, and there was some electric noise on and off. I have brought the car to the dealer for a diagnostic, but they couldn’t reproduce or find any issue. They even said that they have tested and verified that the car was totally safe to drive. That raised me a safety concern if the car suddenly stop when I’m on freeway at high speed.
Steering wheel noises while turning
having issue with steering clicking and slipping when turning - looked up recall by year make and model and car showed steering gear issue - but the recall did not show up by vin - took the car for maintenance and had them check - they found the car indeed has the steering gear issue and needs to be fixed - I'm concerned about why the car has the issue which shows by make and model but not by vin and also about another recall on fuel pump that also shows for same year make and model but not by vin
On 02/03/2026 while driving on a flat smooth asphalt highway at 55 miles per hour our sunroof just exploded. We didn't see anything hitting us although we did meet a few oncoming cars and trucks, but none were close when this happened. Luckily we had the inside blind shut so we didn't get covered with glass chips. Neither my wife or myself ever remember opening the sunroof or the inside blind so we don't even know if the sunroof would move of if it was stuck. Called Honda dealership locally to see if there was a recall for this breakage, but they there was none and it would have to turned into our insurance. The new glass is ordered, but we have to keep our 2025 CRV garaged and only driven very short trips. It will take 8 days to get this repaired. We have 15,000 miles on our CRV and about 2/3 of the glass is missing.
When starting the car up and backing out of my garage It sounds like my rotors or brakes are grinding I took it to the dealer, and they told me that that was standard on the 2025 CRV. It is grinding so loud and hard like it is cutting into the rotors. I need someone to take responsibility.My car is only less than one year old.It will be one year on 2/20/2026. This is my seventh c r v and i've never had this problem before.
The steering feels notchy on the highway and if is difficult to make small steering corrections
Unknown: Steering is stiff. Minor changes like maintaining lanes or changing lanes is becoming increasingly difficult. Large motions are fluid. It feels like it’s sticky. When I change lanes or other minor changes it takes a lot of work to move the car back to its original position. Having issues where it gets caught in certain positions causing significant steering issues.
With temperature in mid 20sF, defrost system would not clear drivers side windshield. With freezing rain i had to stop and clear windshield multiple times. Inability of defrost system design to clear created a driving hazard. Service rep at dealer stated Honda design for defrost was not symmetrical ie drivers side was not focused the same as passenger side.
The contact owns a 2025 Honda CR-V. The contact stated that while driving at 70 MPH, the sunroof glass exploded and shattered. The vehicle was pulled over to the side of the road. The contact was not injured. The vehicle was taken to the dealer and remained pending an inspection. The manufacturer was not made aware of the failure. The failure mileage was 36,988.
I was driving on the highway when my sunroof suddenly shattered out of nowhere. There were no vehicles directly in front of or beside me, and the weather was clear. The sound was extremely loud, sounded like a gunshot and it happened completely out of nowhere. There was no visible impact from rocks or debris. Instead of a small crack, a large hole was left in the sunroof. This appears to have been a spontaneous glass failure and is very concerning from a safety standpoint.
At 17,000 miles and 17 months of ownership the car started clattering badly on startup. The check engine light came on as well as an advisory that there might be an emissions problem, and to take the car to the dealer. We had it towed in (inconvenient as we were out of town). The problem was diagnosed as faulty fuel injectors which are being replaced under warranty. We were told this is not an uncommon problem for the 2025 hybrid CR-V.
Car safely parked in driveway was turned on to defrost snow from it (no ice). When completed, drivers side mirror was cracked from corner to corner. No possible impact to the vehicle and had not been moved, so had to be the result of defrosting. Called dealer to schedule appointment for replacement and was told this would not be covered. Owned car for 10 months.
I purchased this 2025 Honda CR-V Hybrid on 11/06/2024 from Tower Honda in Longview, Texas. I purchased the vehicle with the Hankook Kinergy GT tires already on there, and these tires are still on here till this day. On January 19th, 2026, I went in for an oil change, and my service advisor mentioned a tire rotation. Once they were finished with the vehicle he did share with me that I only had 10%-20% tread life left. I only have 32,176 miles on my vehicle, and after researching, the tread life on these tires is 70,000 - 75,000 miles. Their are customers that have, and or having the same problem that I am having. During my research Hankook Tires are known to have premature tread wear, tread separation/sidewall issues, poor longevity, and sometimes difficulty warrant claims. I can't believe dealerships would even allow these type of tires on vehicles knowing that the tread life and value is horrible, but I guess at the end of the day, everyone is trying to make a sale, and safety doesn't matter. I think Hankook Tires better take heed at the complaints, and issues of their tires.These serious issues can turn into legal matters for this company. My tire size is 235/60R18
Approximate Mileage on Car: 26500 Make/Model/Trim: Honda CRV Hybrid Sport-L Location: Manheim and Lancaster Counties, Pennsylvania Date of Incident: 1/17/26 Weather: Light snow, under 3", mostly plowed/salted surfaces While driving in light snowy road conditions, the vehicle failed to decelerate appropriately when the brake pedal was firmly applied. The driver was operating the vehicle cautiously and at reduced speeds under 20mph, appropriate for winter conditions. Snow accumulation was less than approximately 3 inches, and the roads were mostly plowed and treated with salt. Despite firm brake application, there was no noticeable ABS pulsing or vibration, and the vehicle continued to slide forward with minimal reduction in speed, right through a stop sign and then again at a 4-way traffic light intersection. Both times, the braking response felt delayed or ineffective, resulting in a significantly extended stopping distance. Steering control while braking was limited, leading to fishtailing and spinning across the road. This did not feel like normal loss of traction or typical ABS engagement. The behavior was unexpected given the relatively moderate road conditions and the cautious driving behavior. No warning lights were immediately displayed during the incident. The experience felt like a loss of effective braking capability in winter conditions, creating a serious safety concern. This condition increases the risk of collision due to the inability to stop the vehicle as expected, even when driven cautiously in moderately snowy, plowed, and salted road conditions. A driver has no reliable way to compensate when braking response is inconsistent or delayed. The vehicle is marketed as AWD and suitable for adverse weather conditions. The braking behavior was inconsistent with expectations and with prior vehicles driven by the driver under similar winter conditions for over 40 years.
While driving at 65-75mph down a highway the sunroof glass shattered outward spraying the hood of my vehicle with glass shards. I was fortunate my interior sunroof cover was closed but had it not been glass would have been all over me. Honda inspected and denied the warranty claim. I now have a claim open with a repair shop. They have preliminarily inspected it and it is just glass, nothing wrong with the track. Could have been weak glass.
January 18, 2025 Subject: Request for Review – Windshield Crack on 2025 Honda CR-V Hybrid Dear Honda Customer Relations Team, I am writing to respectfully request a review of a windshield issue on my wife’s Subject 2025 Honda CR-V Hybrid, which we purchased new in the summer of 2025. The vehicle currently has approximately 16,000 miles. Recently, a crack developed in the windshield measuring roughly four inches in length. The crack originates at the driver-side edge near the frame and began with a very small divot. There is no visible impact crater or evidence of damage from a foreign object. Based on its location and appearance, I believe this may be consistent with an stress-related edge crack rather than road debris. Our local dealership has declined coverage, which I understand may be standard procedure at the dealership level. However, given the vehicle’s age, mileage, and the nature of the crack, I am respectfully requesting that Honda Corporate review this matter for possible warranty consideration or goodwill assistance. My wife and I have been Honda owners for over 20 years. We have consistently chosen Honda vehicles for their quality and reliability, and we have also purchased Honda vehicles for our children, who continue to drive them today. Our loyalty to the Honda brand has always been rooted in trust—trust in engineering, and trust in standing behind the product. I am not seeking special treatment, only a fair review of the circumstances. We value Honda and hope to continue that relationship for many years to come. I have attached four photographs of the windshield, including both full-view and close-up images of the crack for your review. Thank you for your time and consideration. I appreciate your review and look forward to your response. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving in Arizona on I 10 at normal speeds, the sunroof glass exploded. No overpasses. No ice. No big trucks close by. The interior cover was closed at the time. Mileage at the time was 6600 approximately. Car was purchased new last summer in Utah. Could not figure out what happened at first until we stopped the car at an exit. Glass was bulged up with the middle missing.
There was a loud "pop" above the car while driving. The sunroof had shattered. No object or other damage on the car present.
Safety Issue: Absence of Low Windshield Washer Fluid Indicator I am reporting a significant vehicle safety concern involving my 2025 Honda CR-V EX-L, which is not equipped with a low windshield washer fluid level indicator. This omission created a serious safety risk to myself and other motorists during real-world driving conditions. While driving on a Michigan highway during a severe winter storm, I unknowingly ran out of windshield washer fluid. Due to snow, ice, road salt, and grime typical of winter driving in Michigan, my windshield quickly became dirty and my forward visibility was severely reduced. Because there was no warning or indicator to alert me that the washer fluid level was low, I had no advance notice of the issue. As a direct result, I was forced to pull over onto the highway shoulder at night, in dark conditions and heavy traffic, in order to refill the washer fluid reservoir. Stopping on an active highway shoulder under these conditions posed a substantial safety hazard, increasing the risk of collision to myself and to passing vehicles. This situation was entirely preventable if the vehicle had provided a basic low washer fluid warning. I later confirmed with a Honda dealership that the low windshield washer fluid indicator is not included as a feature on my 2025 Honda CR-V EX-L. This confirms that the issue is not a malfunction but a deliberate omission in vehicle design or feature availability. I am further concerned because I also own a 2023 Acura RDX A-Spec Advance (VIN: [XXX] ), which similarly does not include a low windshield washer fluid indicator, despite being a premium vehicle and Acura being Honda’s luxury brand. This suggests a broader design or cost-cutting decision across Honda/Acura vehicles rather than an isolated model-level oversight. Vehicles sold in northern U.S. states such as Michigan, where winter conditions routinely involve snow, ice, freezing temperatures, and heavy road salt use, depend hea INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The drivers side wiper does not sweep the whole windshield. It stops short of the upright pillar (at the top of the sweep) by several inches. This extends the natural blind spot (created by the pillar) an extra few inches. When the wipers are put in service mode, it comes to where it should be, but only does this in service mode, not when actually using. The dealer inspected it and suggested the wiper arm could be repositioned. After attempting this, with even with the smallest possible adjustment, it sent the wiper smacking in to the pillar and had to be put back in it's original position. There are no system warnings about a problem with the wipers.
At highway speed, the steering has ratcheting feel. Move it by 0.5 degree, and it tries to boost the move by 1 degree or 2. At parking lot speed, when the steering is turned to dead ends, the stepped boost is also noticeable. This is likely related to the "sticky steering" recall (NHTSA 24V-744). The problem still persists for vehicles manufactured after the end date of the recall
The braking system failed. As I was attempting to park my car, with my foot on the brake, the vehicle suddenly lurched forward unexpectedly, hitting the parked car in front of me. Both my vehicle and the parked vehicle were damaged. If anyone had been in the car's path, they would have been injured. My vehicle bounced off the parked car and continued lurching forward while I actively tried to stop the car by applying the brake. At no point during this incident was the accelerator pressed. No warning lights, alerts, or messages appeared on the dashboard before or during the event. Have not yet taken my vehicle to the Honda dealer.
At approximately 6:00 PM on December 29, 2025, I was parking my vehicle in the Montague Foods parking lot at 8761 Ferry St in Montague, MI 49437. As I was pulling into the parking space, I had firm pressure on the brake pedal and was not pressing the accelerator. Despite braking, the vehicle suddenly lurched forward unexpectedly. The vehicle struck the parked car in front of me with such force that it moved the large SUV, bounced off, and continued to lurch forward repeatedly. While I was actively trying to stop the vehicle with the brake pedal, it continued moving forward, ran over a curb, and behaved in an uncontrolled, bucking manner. I would describe the experience as similar to a bucking bronco. During the incident, I was yelling, “What is happening?!?” due to the unexpected and frightening behavior of the vehicle. At no point during this incident was the accelerator pedal pressed. No warning lights, alerts, or messages appeared on the dashboard before or during the event that I can recall. Both my vehicle and the parked vehicle sustained damage. Fortunately, there were no injuries. This incident raises serious concerns about the braking, acceleration, or vehicle control systems in this model. I believe this represents a significant and serious safety risk not only to the driver of the vehicle but also pedestrians and other vehicles. I am afraid to drive the car again. I respectfully request that the National Highway Traffic Safety Administration investigate this issue to determine whether it represents a vehicle defect affecting safety, and require Honda to issue any necessary recall or remedy needed
On December 29, 2025, while pulling into a parking space, my Honda CRV Hybrid unexpectedly accelerated in spite of my foot being firmly on the brake. The unintended acceleration resulted in a collision with the vehicle that was parked in front of my vehicle. The security video footage shows clearly that my brake lights were consistently on during the collision. My braking system clearly did not work. My vehicle collided with the vehicle parked in front of it, moved that vehicle to the side and continued moving forward over a parking lot curb and came to a stop. If someone had been in front of my vehicle, they would have been seriously injured if not dead. There were no warning lights, messages or other symptoms prior to the unintended acceleration. My vehicle has been inspected by the dealer and the manufacturer and they could not reproduce the problem. This is the most concerning aspect of the situation. They want me to take the vehicle back and to continue driving it when there is clearly a problem.
The windshield wiper stops at a variable distance form the end of the windshield on the driver's side. Sometimes several inches form the edge, not wiping all the way and at times it impacts the A pillar. This affects safety in rainy weather.
While pulling into a parking spot and coming to a stop, the brakes failed and the car abruptly accelerated forward despite attempts to continue braking. The car proceeded over the curb and raised hilly grassy median and only came to a stop when it collided with a parked vehicle on the other side of the median. I, as the driver, had no control of the vehicle and could have potentially hit a pedestrian in this parking lot. There was a person seated in the car that my car impacted and she could have been hurt as well as myself and my passenger. All of this was reported to the community service officer who came to the scene, as well as to the Coggin collision center, Coggin Honda dealership and my insurance company. My insurance company has sent an appraiser to the collision center but he did not investigate the causative factors, only the body damage so far. There were no warning lamps or messages and the airbags did not deploy despite frontal impact. The car is currently at the Honda Collision center and would be available for inspection.
When driving on the highway and making small adjustments to keep straight, the steering system will get stuck and suddenly jerk. This causes you to overcorrect and you have to steer back the other direction. This issue has continued getting worse and now affects the car at speeds >20 MPH. This used to only occur at >60 MPH.
Wife was rear ended by tractor trailer while sitting still going in the back of another vehicle and no airbags deployed causing wife to hit head on steering wheel.
My vehicle was involved in a very bad accident and deemed a total loss due to all the front end damage. Serious injuries occurred and none of the air bags deployed.
While driving my 2025 Hybrid CRV with 4K miles in a light rain, the wiper stopped going all the way to the edge and now only goes 90% of the way up no matter the setting. In a heavy rain, it will go 96%, and in accessory mode it goes up 100% of the way. I took it to the dealership and they said that this range of motion was standard, then showed me a video they took of a new CRV they had on the lot whose range of motion was slightly better (~95%). I pointed out the clearly visible grime line from when it was working correctly and how in accessory mode it goes up to the line. I also have the anecdote that in the summer I used it to clear pollen and it always went up all the way. They continued their stance that the operation was fine. Since it goes all the way up in accessory mode, I told them it must be a computer issue and asked them if they could reset/troubleshoot it. Since they had put off looking at this issue for the two days they had it at the dealership, they said they would need to address it at another time or keep it a third day. I just took it back and scheduled another appointment, as I need it for work. I am taking it in again, but from my post on the CRV sub-reddit many other new honda owners are experiencing the same issue. Reference here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, I used the factory wireless phone charger in my Honda CR-V with an iPhone 15 Pro. The phone was placed directly on the charging pad with no case and Apple CarPlay was in use. During an extended drive, the phone failed to charge beyond approximately 50% and became excessively hot. Charging appeared inconsistent or stopped while heat continued to increase. I am concerned that the wireless charging system may cause overheating that could damage devices or present a potential fire or safety hazard. This occurred during normal, expected use of the vehicle’s built-in equipment.
I was pulling into parking space very slowly, stepped on the brake. The brake made a loud grinding sound. I pressed a little bit more cause I didn’t understand what was going on in the car at launched forward hit a tree slowed down a little and then kept going all the way down across street into more trees in a bush. I did not press the gas pedal at all. I was on the break.
Driver's side mirror spontaneously cracked down the middle, potentially from cold temperature. The mirror was not hit by any object, just cracked out of nowhere. Taking it to Honda dealership next week, but online search reveals this seems to be a problem with these recent Honda models.
Driving with no other cars in sight the crv randomly slammed the brakes on and showed break in the info center. This happened twice last night.
The automatic braking system provides warning and brakes the car automatically with no trigger to do so. Has happened several times. My safety is at risk due to the vehicle braking for no reason while in traffic disrupting my own controlling the vehicle. The car is at dealer currently however they saying something "HAD" to trigger it and that I just wasn't aware. Not able to recreate at current moment.
Windshield in my 2025 Honda CRV EX-L cracked open when I turned on my Heat defroster. Put a big huge crack in my windshield just from using the defroster.
Brake lights did not turn on while stopping using automatic braking until the vehicle was completely stopped, leading to a rear-end collision
Today (Saturday) was the coldest day since I got my car and I used the remote starter to heat up the car. When I got into the car 15 minutes later there was a crack in the side mirror that was not there the last time I drove it (Thursday) and the car was parked all day yesterday (Friday). I believe the cold temperature combined with the heating element in the mirror caused a crack in the glass. It looks like other CRV owners have had similar issues.
Sudden unintended acceleration when parked, resulted in crashing our car.
Data synced from NHTSA on May 4, 2026