NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Honda Fit. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Front end accodent totaled car, but airbags never deployed
The contact owns a 2018 Honda Fit. The contact stated while driving at various speeds, the vehicle went into LIMP Mode and failed to accelerate as intended on several occasions. The contact stated that upon pulling over to the side of the road, the vehicle stalled, and the contact noticed a strong fuel odor. The vehicle failed to restart immediately on several occasions. The check engine warning light flashed upon restarting the vehicle. Additionally, the contact stated that the vehicle was experiencing rough idling. The vehicle was taken to Bird's Automotive & Customs, where the intake valves were cleaned; however, the failure recurred. The vehicle was taken back to the mechanic, where it was diagnosed and determined that the fuel was running too rich, and the contact was advised that the intake valves needed to be cleaned, but the contact declined to pay for the service because the previous service had not corrected the failure. The vehicle was not repaired. The contact stopped driving the vehicle due to the safety concerns. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The screen that shows mileage, oil life, gas gage, is going out. It’s intermittent but when it’s out it’s out for 30 minutes or more, and is progressively getting worse.
Electrical board that controls the digital portion of the dashboard display fails in cold weather and (according to online discussion groups) appears to be progressively worse over time. My dashboard display is failing at temps below approx. 36 degrees Fahrenheit. The first failures were last winter (2024-25). The affected display includes odometer, fuel gauge, some service warnings/indicators, plus some additional but unimportant informational items (like outside temp, gas mileage, etc.). See, e.g.: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Two separate issues: The variable valve timing control (VTC) actuator is defective. There is a Honda service bulletin on this issue that has impacted many years of Honda Fits and has proven to be a defective unit. Service Bulletin 16-088. This repair should be covered as this defective part can cause severe damage to the engine costing the consumer thousands of dollars to repair. A simple search of Honda Fit VTC issues will show an outsized number of people having this issue. This is Honda's own service bulletin - The exterior paint on the vehicle may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customer-induced damage, etc. However this only covers a couple colors, Vehicles that are painted NH-788P. AHM referred to the white pearl paint as both White Orchid Pearl and Bellanova White. My car is painted red and is exhibiting the same issues as described in the Honda Service Bulletin 19-064. The same warranty extension should extend to our car as well as the paint and process was defective.
Multipurpose camera stopped working in normal conditions. Dealership says the camera is faulty. Several safety functions such as lane keep assist, collision mitigation, adaptive cruise control no longer work.
There was a warranty extension for carbon buildup on the fuel injectors and I have taken my car to Honda twice to get the carbon removed and the software updated to fix the problem of multiple codes coming up. I took the car on Friday September 19, 2025 and I picked up the car at 3:30pm in September 20th. The person assisting me said they removed the buildup and fixed the software but at 11pm on the 20th, all the light came back on, indicating the problem was not fixed. I drove about 75 miles after getting my car back when the problem happened again. This has been incredibly unsafe for multiple reason. 1. When all the car dash indicators turn on, you can’t tell what the tire pressure is and if there are any problems. I have been having to manually check the tire pressure every few weeks because this is an ongoing problem and it causes the tire pressure gauge to not work 2. Because this is ongoing, you cannot reset the oil change maintenance indicator, so it is much harder to track when an oil change was last done. This has caused me to miss vital maintenance required to keep the car running well. 3. It is incredibly inconvenient to have to take the car to be fixed for the same problems multiple times. It costs consumers vital time, and potentially money without seeing any actual improvements. Although the diagnostics fee has been waived, having to potentially pay up to $200 in diagnostic fees makes consumers like me not want to take it for fear that may be very costly to even have them take a look at the car, thus making it less likely people will take the car in for necessary and important safety fixes. If you would like to see any records or inspection the vehicle, please feel free to reach out. The only fix I have been offered is to replace the fuel injectors for $1600, without any guarantee that it would fix the problem. I also took this matter up with Honda corporate, without any real solutions and there are multiple reports online of repeat problems.
This is after the recall on 2018-19 Fit Carbon Buildup with Misfire DTCs under codes P0300-P0304) and after fuel injectors are replaced. Current problem is with combination of carbon deposits on intake valves. Failing fuel injector/s causing an incorrect air/fuel ratio with code under P0172.
Component/System Involved: The multi-purpose camera system on my 2018 Honda Fit has malfunctioned, disabling critical safety features such as Adaptive Cruise Control (ACC), Lane Keep Assist System (LKAS), and Collision Braking Warning System (CBWS). Safety Risk: The failure of these systems creates significant safety risks. Without ACC, the vehicle cannot maintain a safe distance from other vehicles. The LKAS no longer provides steering assistance to help stay in the lane, and the CBWS cannot detect or warn of potential collisions. These malfunctions increase the likelihood of accidents, especially during highway driving or in heavy traffic. Problem Reproduction and Confirmation: The issue has been reproduced and confirmed by Norm Reeves Honda Cerritos during an inspection on 8/13/25. Inspection Details: The vehicle has been inspected by a dealer/service center, which diagnosed the problem. However, the manufacturer has not offered a resolution, nor has the vehicle been inspected by police, insurance representatives, or other parties. Warning Indicators: Before the failure, warning messages appeared on the dashboard, including alerts for ACC, LKAS, and CBWS system malfunctions. These warnings initially appeared on 8/12/25 and became more frequent over time. I believe this issue may be a design or manufacturing defect affecting other vehicles of the same make and model. I urge the NHTSA to investigate this matter to determine if it represents a broader safety concern.
Before getting the recall completed on this 2018 Honda Fit I was experiencing the engine misfiring and engine stalling while driving as well as many warning light illuminating on the dashboard. When taking the vehicle to the dealership they found out that I needed a recall completed for the fuel pump so this may have been what was causing the engine misfiring, stalling, and illuminated warning lights on the dashboard. But, because I was experiencing a misfire they went ahead and charged me for a diagnosis so they can make sure there are no other issues going on. So after performing the recall on the fuel pump replacement the dealer technician says there in an active engine code and says its P0301 for engine misfire and with further checking says I need to replace a four fuel injectors with only 85,000 miles on the vehicle. Since this was the initial cause of the issue I thought this would be a recall as well but the dealer said it was not and wanted to charge me for replacement of all four fuel injectors. I believe since this is the same issue in regards to safety that they should be covering this under warranty or forced/voluntary recall. I would like there to be an investigation into this issue since this seems like a design flaw from the manufacturer which when reading the fuel pump recall says "the fuel pump failure can cause an engine stall while driving, increasing the risk of a crash" which describes the ongoing issue I have with my vehicle after the safety recall was completed.
Earlier today I paid $2,605 to have 4 fuel injectors replaced on a 2018 (75,000 miles) Honda Fit at Davis Honda in Burlington New Jersey. I see that earlier Honda Fits have a service bulletin/extended warranty on the fuel injectors that would have covered me [XXX] ). I also see that many of their other 2018 cars have service bulletins for similar fuel injector issues [XXX] ). It appears that this is a widespread issue that Honda should be addressing. Is there someone I could speak to about this? This is not Honda quality. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a known paint defect involving the White Orchid Pearl paint on my 2018 Honda Fit. The paint has begun to peel and delaminate, particularly on the roof and other panels, exposing bare metal. As a result, the exposed areas are now beginning to rust. Honda issued a Service Bulletin covering this issue for seven years from the original in-service date. However, I am not the original owner, and by the time I discovered the issue, the paint had already begun to deteriorate, and I was told I do not qualify for coverage under the extended paint warranty. This defect appears to be a manufacturer issue related specifically to the White Orchid Pearl paint, which has been widely reported on multiple Honda and Acura models. Honda is aware of this problem but has not offered consistent support to all affected vehicles and owners, especially those who are second-hand buyers, despite the fact that the defect originated from factory-applied paint and is unrelated to ownership. I believe this issue warrants further investigation due to the frequency of complaints, the potential for structural corrosion, and the financial burden on owners. I urge the NHTSA to formally investigate and consider action that will compel Honda to support all affected vehicles, regardless of ownership history. Photos of damage and rust progression are available upon request.
On [XXX], my Honda Fit started to jerk, and then all the warning lights started flashing on my dashboard. I didn’t know what was happening and with all this happening I could not see my speed only on the Octometer. When this first began the car also began to jerk. I immediately pulled over and stopped the car. I left it rest and restarted it and everything appeared normal again. I went about ten miles, and it started to reoccur again but not with the jerking. Warning lights continue to blink on the dashboard. I then turned around and went to the nearest Honda dealership to have it checked. They looked at the issue and said it would have to be checked by their computer and were unable to do then. They assured me it would do no damage to the car and continue to drive it and they could book me in a week. Since this was not my usual Honda dealership I decided I would call them on April 25th in the morning, which I did, and they made an appointment for that Wednesday. This continued in my car till I was able to have appointment. The appointment was set up on APRIL 30 at 1 1 am. I had friends follow me up for the appointment as that dealership was about fifty miles away. For $170 they were able to analyze the issue, this money would be put toward any amount that was needed to fix the issue. There was an issue the multipurpose camera unit (electronic failure) and a part had to be ordered and would come to the amount $1,761.42 to have this fixed. I had no choice but to have it repaired. I then asked the service manager does this happen a lot and his reply in front of one of my friends was that this had happened to six cars in the last two weeks, but they were not Honda fits but were Hondas. I left the Honda there overnight and it was repaired May 1, 2025. Many have questioned why this should have occurred and especially with the statement the service manager made. I am [XXX] and Honda was recommended to me. This is my first Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
digital display with mileage, gas maintenance information intermittently fails or appears scrambled. Could possibly be connected to temperature but not consistent. It is a safety issue in that you don’t know how much gas you have and you cannot check maintenance information. This has been happening intermittently for about 2 1/2 years.
Honda is not replacing the fuel pump on these vehicles. They are stating that the fuel pump has to fail before they replace it. If the fuel pump fails while someone is driving on the highway, there is a strong likelihood that they could crash. Honda has sent out recall flyers to take your vehicle to any local dealer and they will replace it for free. I have called every dealership within 50 miles of the D.C. area and none will replace the recalled fuel pump until the car breaks down.
I took in my car for the fuel pump recall on October 4th at Clawson Honda Fresno. I took it home the same day and the next day my car was stalling and shut off on me. I took my car back to Clawson Honda on October 8th and they scanned it and said the fuel pressure was low. They cleared the codes that they claimed were unrelated to the recall and wanted to charge me 390 for diagnostics. I refused. My car is still stalling in the road and many of the dash lights come on. The car wont let me accelerate. I took it back to Clawson Honda October 30th because this issue was not present prior to the recall. We just received a call that the fuel pump that was replaced is making the other components work harder which is causing it to stall. This is all clearly caused by the recall but they want me to pay 1500 out of pocket to have it fixed. Which is unfair. I submitted a complaint to Honda corporate but they still say we have to pay dealership fees. My car was working fine before the recall and Im frustrated that it was returned to me in worse condition. This was all because of the recall fuel pump and the issues are all connected so I shouldnt have to pay.
Honda placed a recall for the fuel pump on my vehicle and did not notify me. I was notified by my insurance. I have had many issues caused by or related to this recall that they have refused to fix or remedy. They want me to pay out of pocket and they have completely delayed fixing my recall. They tell me the part is unavailable and they will call when available and then tell me they still don’t have it after 90+ days. They are refusing to replace the catalytic converter even though that’s the error code coming up and I am under the federal warranty for it. They are trying to charge me to fix my fuel injectors for the second time in less than a year and won’t cover the cost even though it could be a direct connection to a faulty fuel pump.
The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer, the second dealer Honda San Carlos Parts (650-830-5800), and the third dealer Victory Honda of San Bruno (650-873-0800) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue because the manufacturer was unreachable through the Customer Support & Campaign Center at 1-888-234-2138. The contact had not experienced a failure. Parts distribution disconnect.
It is part of the engine I do know what exactly it is the VTC and diagnosed through Honda at their Golden, Colorado location. Other car makes and models from them have recalls with these exact issues except mine but it is the exact same issue. This has been an ongoing issue since I bought the car back in 2017 but the car was finally able to consistently make the noise enough to be diagnosed.
The contact owns a 2018 Honda Fit. The contact stated while driving 40 MPH, the vehicle was vibrating and shaking abnormally. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the shaking ceased. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the dealer but was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 113,000.
Fuel injector failed and sluggish drive
Multiple systems failure simultaneously. Lane Keep assist system, adaptive cruise control, braking system failure and automatic emergency braking as well as forward collision warning. This appears to be due to some fault within the system that multiple owners experience — many mentions of this issue in online forums. When taken to Honda they cannot even determine why but just start suggesting replacement of various systems to include the camera/radar but cannot guarantee this will fix. This is a safety issue and happens through no fault of the vehicle owner it just pops on one day and remains intermittent.
The fuel gauge/mileage screen intermittently stops working, resulting in a blank blue screen, particularly in cold weather. This can be inspected upon request but the issue is intermittent. This can be distracting but also concerning if the driver does not know how much gas is left in the car. A Honda Dealership confirmed this problem, inspected the gauge cluster (combination meter assembly), and recommended a $1,210 replacement if it completely stopped working. Only the dealership has inspected the car. There were no warning lamps or messages before this issue appeared and there is no water damage to the contacts in the electrical system. The issue first appeared about a year before this inspection.
The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Misfire codes that indicate a bad fuel injection system, including issues with previous models for the same issue. My car was running very roughly and stuttering at high speeds. An independent garage confirmed that the car had bad fuel injectors at only 80,000 miles and it cost $950 to fix. I had 6 check engine lights appear from this issue. Honda refuses to acknowledge or do anything about it.
I received notification of a recall regarding the fuel pump on my 2018 Honda FIT. Now, six months later, I contacted my local dealership to get other work done and asked, again, for the recall work to be done. Honda refuses to do the work or even tell me when it will be able to do the work on my car to correct the problem. I use my car every day for my work, and I am increasingly concerned that my car will fail, leaving me unable to work without the added expense of getting a rental car. Six months should be plenty of time to, at the very least, figure out when they will be able to do the work.
Multiple warning lights came on at the same time. OBD reader showed code 0302 (cylinder 2 misfire). Dealer performed warranty extension program to media blast the inlet valves. This was unsuccessful and the dealer now suggests that all 4 fuel injectors need replacing. The car has recorded 45k miles since new in 2018.
The contact owns a 2018 Honda Fit. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 55,000.
The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that since receiving the recall notification, on four occasions the vehicle independently accelerated while idling, without warning. The contact had the vehicle towed to the dealer for an inspection; however, the dealer could not duplicate the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was approximately 12,800. Parts distribution disconnect.
VSA, power steering, engine light, and tire sensor light all came on at once. The car was not steering properly. I took the car in May 16, 2024, and they determined that a carbon buildup in the engine was the cause, and said the cylinder also had a misfire. They also said that the car needed a software update. I asked about the recall, because the recall letter I got in the mail states that if the engine light comes on, then it is eligible for repair. But they refused to repair it, claiming that the issue was only due to the carbon buildup, and said they have no parts available. However on my invoice when picking up the car, they listed the recall as if it were part of the repairs. I asked, just to verify, if they repaired it and they said no. I called the Honda number on my recall letter, and they spoke with the main manager at the dealership and told me that they determined the issue with my car wasn't due to the fuel pump recall. So do I have to drive my car until I have issues/until the engine is damaged by this safety issue? That doesn't make sense.
Car is not running properly. Idling very poorly. Check engine light is on. Check engine light code is P0300, P0301, P0304. Honda has issued extended warranty for the same make/model(2018 Honda fit). My car's VIN is not included. Spoke with Honda corporate. No explanation for this.
Recently, our check engine light came on. We had the code tested and it came up with cylinder misfiring(P0300). Upon doing some digging I noticed that Honda has issued an extended warranty of 10 years 150,000 miles for 2018 Honda Fits experiencing the same code but for some reason mine's not included. I'm happy to bring it to a dealership to confirm the codes but if it is that same issue I would like to know that it will be treated like all these other 2018 Honda Fits. I've tried to get this resolution from Honda but have gotten no help.
Honda of Covington , Honda Corporate, Louisiana Secretary of State, St Tammany Parrish court system and Trey Lape (attorney for Honda of Corporate has bullied / discriminated and harassed the owner of this vehicle. The owner of this vehicle reported electrical, mechanical and smells of fire emitting from this vehicle multiple times since 2018. To date, the vehicle has not been repaired. [XXX] stalked the owner in 2023 and last Friday, [XXX] in person. The owner of this vehicle drove cross country after Trey Lape advised the vehicle fuel pump was corrected. Mr. Tim (Parts Department with Honda of Covington) confirmed that the Fuel Pump part was NOT ordered for my vehicle by the service department. The vehicle has been inoperable since April 2023. The owner and board members are people living with multiple disabilities. All parties have refused reasonable accommodations for the owner of this vehicle (and its board members). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Honda Fit. The contact stated that while driving at 25 MPH, the vehicle stalled. Additionally, the vehicle was hesitating. There was an unknown fluid leaking from inside the vehicle underneath the dashboard. The contact noticed that there was fluid on the floormat. The contact sustained unknown injuries to her feet, and medical attention was provided. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V384000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case on the contact's behalf. Parts distribution disconnect for NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V384000 (Back Over Prevention). The failure mileage was approximately 60,000.
Check engine light with Code P219A. Honda dealer performed a cylinder A/F Imbalance test and recommended that the Fuel injectors be replaced. This appears to be a common problem with Honda Fits. The injectors are just as bad the recalled 30520-5R0-013 injectors. Honda claims the 2018 vehicles do not have those injectors. I beleive this vehicle has the same defective 30520-5R0-013 injectors.
I have called several times to the Howdy Honda dealership where i purchased my Honda fit . the response is the same each time that they have not released the Fuel Pump. I have been having issues with my car that is hesitating when i drive and takes a long time to get going up a hill or just even a flat road.
In colder temperatures, the instrument gauge cluster begins flickering like there is a loose connection. Online research indicates there are many honda fit owners who are experiencing the same thing and the problem appears to be related to the solder joints that expand and contract in cold/warm temps, causing connectivity issues.
The instrument cluster on the right side of the dash intermittently fails at random times for unexpected durations. Some days, the screen will fail for days/hours at a time and others will be a minute or so. This is a safety issue because the cars total mileage is read off of this digital display along with the fuel remaining the tank. many other people are having the same issue from the same generation of Honda Fits. This should be a recall.
The contact owns a 2018 Honda Fit. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Digital instrument cluster keeps shorting out. Sometimes displays gibberish, sometimes displays nothing at all while the car is driving.
See attached document for complaint
paint peeling off hood and doors now after already having the roof repainted under Honda extended warranty. now dragging feet on honoring paint peeling off the rest of the problem areas.
The gauge cluster pod that displays the fuel gauge and the odometer blanks out and/or completely scrambles to gibberish. This is apparently a common problem with a few Honda models and seems to stem from the incorrect manufacturing of the part. This is a safety issue since without a fuel gauge the vehicle can unexpectedly run out of gas at any time, stranding the driver and passengers in precarious situations. Further, without an odometer the owner can miss required scheduled maintenance.
At 74k miles my check engine light came on randomly. Took the car to a mechanic, who turned the light off and advised me to tighten the gas cap. A few weeks later the check engine light came back on. Auto zone said a spark plug needed replacement. About a week later the check engine light, along with many other lights came on. After a lot of research I learned that there is a recurring issue with Hondas (plural) and their fueling system due to direct injection. Leading to misdiagnosis, replacing unnecessary parts, only to be left with a check engine light. Luckily, I received a letter from honda informing me of the warranty extension for certain Fits due to carbon buildup and misfires. I took my fit to the dealer and shared my concerns with the service advisor. I took it to the experts in hopes that if it was a misfire with a DTC of P0300-P0304, they would surely get it right the first time. A few hours later I was informed they found DTC P0420, meaning the catalytic converted needed to be changed. Ignition coils were also faulty, therefore affecting the catalytic converter. CC was covered under the emissions warranty but coils were not. They could not/would not replace the CC unless I agreed to replace the coils. Despite me sharing my concerns the advisor failed to mention the DTC for the coils, which turned out to be P0304. I replaced the coils and CC, paid $885. When I read the invoice and saw DTC P0304, I got upset and asked a different advisor why the carbon cleaning wasn’t performed instead of changing the coils. I was told there wasn’t enough carbon buildup to be the root of the problem and that the technician had years of experience and I could rest assured there was no other way. Fine. I take the car, less than 48 hours later, my check engine light comes on again. I take the car back. This time I am told the car is showing DTC P2198 and they recommend replacing the fuel injectors and fuel pipe! No DTC misfire, so unable to perform carbon cleanup.
THIS IS MY SECOND SUBMISSION!!!!!! PLEASE HELP!!!! 2018 Honda Fit Saleena - 1:39 pm EST Submitted for the formal complaint about the harassment and discrimination related to All honda dealerships, Kyle Mitchell and Shakaia (Rep from previous call). Case Management / and Supervisor is reviewing. If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, Please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA. My company vehicle has fluid leaking on the floor, the check engine light constantly coming on, the rear camera is intermittently inoperable and it smells like something has died in it (mold/mildew). Since I have owned the vehicle, I have reported these issues to Honda dealerships and they have claimed to fix the problems. I paid for an extended warranty and each time the dealership forced me to pay for repeat issues that repeatedly continued to happen. The battery died more than once right after I purchased it. The car had to be towed a few times because of the electrical battery issue. The fluid that was leaking on the floor caused my leg, lungs and mental health to suffer. I am currently under doctors care for the mechanical issues the car has caused. This is my company vehicle and it has been at Honda of Covington since April 2023. American Honda has refused to help me get to the bottom of why multiple dealerships have refused to fix the vehicle.
The fuel gauge and odometer digital display shorts out. It will either completely go blank or have digital distortion where the characters are unreadable. I do not know how many miles I have left in my gas tank. I can't get a reading for oil life or how many miles I have traveled. I can't even get a reading on the odometer when I take my car in for service. Occasionally the display will return to normal after the vehicle is running for some time. Other times, it never returns. It seemed worse in colder weather, but the summer temps of 90-100, it is still not reliable and it is functions on occasion. I have not taken it in to be serviced because of potential cost, but can see that others have the same problem from my internet searches. My 2018 Fit has about 45,000 miles on it. This has been happening for the past year. This is a safety concern, because I don't know how much gas I have, or if I will make it to the next service station on long trips. It causes stress and anxiety. The gas tank holds no more than 10 gallons, so I'm stopping more frequently to gas up, for fear I will be stranded on a remote road. Honda is a usually a reliable product. It would be appreciated if Honda recalled this odometer/gas display because no one wants to own a defective and unsafe product. Please make this right, Honda.
Noticed peeling paint on roof of our 2018 white Honda Fit. This was observed on July 4, 2023 before washing the car.
The contact owns a 2018 Honda Fit. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and started to shake. The check engine warning light intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel injectors had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred. The vehicle was taken to AutoZone where a diagnostic test was performed and produced DTC code: P0420 (Catalyst System Low Efficiency). Additionally, the contact stated that he independently replaced the spark plugs, ignition coils, and the injectors however, the failure recurred. The vehicle was not repaired. The contact stated that his brother was an independent mechanic and was able to use a code reader and retrieved DTC code: P0420. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 110,000.
What component or system failed or malfunctioned: gauge cluster failure from computer microchip manufacture defect. How was your safety or the safety of others put at risk? cannot read gas level or when car needs service, which can cause vehicle to stop in middle of road Has the problem been reproduced or confirmed by a dealer: yes, Capital City Honda Has the vehicle or component been inspected by the manufacturer: Capital City Honda Were there any symptoms of the problem prior to the failure: dimming and then blank gauge cluster, occurred April 2023 Please see attached dealer diagnosis and other reported cluster failures from Honda owners. This is a widespread issue for Honda that is not being addressed by the manufacturer. This should be a national recall safety issue.