2024 Honda Odyssey Complaint Log

My 2024 Honda Odyssey EX-L has a recurring Auto Idle Stop failure. About 1–2 times per week, when stopped at a light and Auto Idle Stop engages, the engine fails to restart properly when I release the brake. The engine sputters or shuts down, the battery warning light comes on, and the vehicle shifts itself into Park. I then have to hold the start button for several seconds to restart the engine. This creates a safety risk because the vehicle becomes disabled in active traffic when the light turns green. The vehicle was previously taken to a Honda dealer for this issue, and the battery was replaced, but the problem continues.

2024 odyssey sport vin [XXX] in the drive through lane at a reataurant activated the auto start stop feature and shut off the van. The van did not restart when trying to move foreward again and had to cycle the starting ignition system via placing van in park and pressing the start button. Taking the van to the hennesey honda dealer in woodstock ga for inspection. Thank you [XXX] [XXX] [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

The idle stop on the van will stall the vehicle. This has happened 3 separate times where the vehicle stops, then stalls when the engine tries to turn back on. This can be very dangerous, especially when trying to turn from an intersection and the vehicle stalls.

SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.

The vehicle was stopped at a red light. This vehicle is equipped with an auto-start/stop system to save fuel. Once the red light turned green the engine refused to restart. This was the second instance. The vehicle took over 30 seconds before it would restart. None of the push-to-start buttons worked, the car would not recognize that the brake was pressed, and it had also shifted itself into park. Very dangerous while traffic was moving all around us.

for 2 years we have had intermittent issues with sliding doors not opening. The doors will not respond to the handles in or out, or remote control or door button. at 2 years old the doors jammed so bad my child was trapped in the middle. Finally we tried pulling on the door that was open about 6" and the rear window exploded. seems to be some sort of electrical override. really surprised the door can fail slightly open and not allow passengers to escape.

Automatic Idle Stop function fails. The car idles down while at a stop and then the entire car will shut off and fail to restart. This occurs frequently at stoplights, stop signs, in traffic or any time the vehicle idles down. The car fails to restart right away resulting in multiple attempts to start the engine and poses a danger to occupants in traffic.

The vehicle will shut off at stops after the auto idle stop engages. We have to turn the vehicle back on and press the "off auto idle stop" button to not have this happen. I will enter the last date we noticed this below.

The contact owns a 2024 Honda Odyssey. The contact stated that while stopped and using the Auto START/STOP feature, the vehicle failed to restart as designed. While attempting to restart the vehicle, the battery warning light flashed on the instrument panel. The vehicle restarted after several minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

While driving, the vehicle will suddenly jerk taking control of the steering. As similar defect has been noted on other models. Took to the dealership and they said it is the automatic gear box.

The contact owns a 2024 Honda Odyssey. The contact stated that while driving at an undisclosed speed, and while stopped at a red traffic light, the Automatic START/STOP system failed, causing the vehicle to unexpectedly shut off. The vehicle was restarted and drove normally. On another occasion, while stopped in a drive-thru, the vehicle shut off unexpectedly. The emissions system, adaptive cruise control, and tire monitoring system warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The battery was replaced; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

I am writing to formally report and complain about a serious safety issue I am experiencing with my Honda Odyssey related to the Auto Idle Stop feature. While the vehicle is stopped and Auto Idle Stop is engaged, the engine unexpectedly shuts down and, in some cases, does not restart properly when I attempt to accelerate. This has occurred after normal driving and also immediately after refueling. When the issue happens, the vehicle loses power completely for several seconds, creating a dangerous situation—especially in traffic, at intersections, or while making turns. This issue is not only inconvenient but also a significant safety concern. A delayed or failed engine restart can easily lead to accidents, particularly when quick acceleration is required. I understand that Auto Idle Stop is designed to improve fuel efficiency, but it should never compromise vehicle safety or reliability. I am aware that other Honda Odyssey owners have reported similar problems, which suggests this may be a known or widespread issue. I would like Honda to: Acknowledge this problem as a potential safety defect Investigate whether this issue is related to the Auto Idle Stop system, fuel system, battery, starter, or engine control software Advise whether there is an official fix, software update, recall, or service bulletin addressing this issue Provide guidance on how Honda plans to resolve this problem permanently Please let me know the next steps to have my vehicle properly inspected and repaired. I expect Honda to take this matter seriously, as it directly affects driver and passenger safety. I look forward to your prompt response

Car doesn't start, has needed to be jumped almost 20 times in a year. Auto start stop has shut the car off in intersections

2015 Honda Odyssey with approx 34000 miles. During auto stop/start events the van intermittently would not restart. This issue was worse during warm weather and occured throughout the summer of 2025. It was also noticed that the van sometimes would experience hard starts when restarting soon after a drive. It appeared to be a heat soak issue with the starter and the starter could not turn over the engine. There were no service lights present during this issue. After it failed to start, you would need to turn the ignition off then back on to attempt to restart. Service was performed at Performance Honda in Fairfield Ohio on 11/21/2025, and although the van passed all tests in regards to battery and starter. Initially the van was not going to be repaired/covered, but the van happened failed to start while in the service bay. The starter assembly was replaced under warranty on 11/25/2025. This is a safety issue when the van doesn't restart while at a stoplight or even worse when attempting to pull out into traffic.

The Auto Idle Stop (AIS) feature on our 2024 Honda Odyssey EX-L has recently failed to restart engine leaving driver and passengers stranded in heavy traffic at intersection traffic lights. This has occurred twice, once while traveling alone, once while traveling with five year old child. Safety put at risk because driver had to exit car in middle of road during rush hour traffic while cars attempted to go around. The problem has not been reproduced or confirmed by dealer. Had battery tested at auto parts store and results indicate battery in good condition. Vehicle has not been inspected by the manufacturer, police, insurance representatives. There were not any warning lamps, messages or other symptoms of the problem prior to the failure.

While operating the vehicle, I have experienced repeated problems with the idle stop/start system. Specifically: 1-The engine automatically shuts off at stop signs and stop lights as designed, but at times the vehicle fails to restart immediately when the brake is released or the acceleration is pressed. 2-Multiple occasion while stopped in traffic the vehicle unexpectantly shifted into "Park." 3-For the last 3 weeks the vehicle sometimes hesitates to start on first attempt.

I have had multiple issues with the radio (16000 miles). After many personal videos dealership was able to fix one of this issues with a new part (22000 miles). I was informed the other issues I was having with the radio was due to my battery not staying fully charged. I was also having issues with the van not starting right away, which made me feel I could get stranded. It took many attempts to get the van to start. The van also wouldn't let me reverse one time, with a message telling me to place van in park. Another issue is the van is very slow to restart from auto idle shut off. The transmission is slow to change gears in lower gears and the van jerks a little bit. Next my rotors were warped. I was informed by the dealership that there was nothing wrong with my transmission and the auto idle down was working properly. NO one could explain the rotors being warped. They reshaped my rotors and replaced the battery and told me they hoped that fixed the problem. Well indeed it did not fix the problem. As of 12/27/25 the van completely shut off at a stop sign and again on 12/28/25. The issue is only getting worse (24,000 miles) and now I am scared to death that the van will stop while i am driving. The dealership has been contacted and I am waiting on a call back for a loaner car. I was in traffic and was extremely worried about my safety, as well, the safety of others around me and with me. ( Side note I returned the van to another dealership soon after the first dealership performed work on the van, when I heard a metal on metal sound and what sounded like a bolt rolling around in my back brakes. They did not find anything wrong but were also puzzled by the rotors already being warped. I was afraid to make the trip to the orig dealership). I have recently gotten a video of the brakes scraping again. This van is causing a lot of safety issues for my family.

When using the sensor-controlled, automatic wipers the lane keeping assist is silently disabled when the wiper speed switches to high. There is no warning or explicit notification of this other than the dashed lane markings indicator becoming "empty". There should be some on console warning that is more substantial so the driver knows they cannot rely on lane assist steering during this time.

The start stop system has failed to restart at a busy traffic light more than half a dozen different times after a 1 hour drive. Short drives do not bring this issue out. This got me stuck at a light, drivers annoyed honking and confused as I try to get my vehicle to start again. Turning the van completely off and back on again seems to get the van to restart again. I tried bring the issue up to the dealer when I brought it in for its first service, but the employee was extremely rude/belligerent and stated they would only do an oil change when I asked for help with this safety issue among other things. Will take to another dealer next service interval and try again. No issues known or warning lights on the vehicle prior. The van when it did this, error'd stating failure to restart or something along those lines. It happened so fast I don't 100% recall. After the issue the van would have no issues or lights on at all to even think anything had went wrong in the first place. This is a 2024, purchased new, vehicle.

On multiple occasions, the idle-stop function engaged at a red light and then either the entire car shut down or the computer froze for a minute or two then restarted. For each incident, we had cars behind us that either nearly hit us when we did not go forward when the light turned green or nearly hit us by aggressively going around us while we restarted the engine.

The camera on top of the windshield and the radar behind the grill failed and the van has less then 12,000 miles! This is a well known issue. There is no obstruction. The area is clean and clear. Totally unacceptable.

For a fourth time this year, the vehicle suddenly loses power while travelling on the freeway. It completely shuts off acceleration for 30-60 seconds and then picks back up by itself. The last two ocassions it happened was between 8:10 am and 8:12 am on August 18,2025. It happened on the freeway again on August 22 at about 8:13 am. I fear for my safety and life driving on the freeway

The 2024 Honda Odyssey has an idle-stop feature which is hesitating too much and risking stalling at intersections. Honda tried to blame it on the battery but even Honda has tested the battery as fine. The 2025 model has a software fix to disable the idle-stop when the AC is running hard and this would fix the 2024 but they claim to have to fix for the car. This is dangerous to be stalling at major intersections and many Honda and Acura vehicles have had and many still have this problem. Remembering to disable the control every time one starts the car is NOT a fix. Please help get this problem for 2024 Honda Odyssey’s fixed before someone gets injured or worse trying to restart a car when it keeps stalling

Reference: EA25004 Car fails to restart while warm, and idle stopped. This has happened twice in the last three months. The car will idle stop at an intersection - temperature outside is around 90-93. Air conditioner and other electronics are on in the car, but not on full power. The car will fail to come back on when the foot is taken off the brake. The battery light turns on. Must re-start the car using the push button after several tries. This invariably happens at a very busy intersection. Cars behind you see you take the foot off the brake but the car doesn't move - this is a very dangerous situation. 17,000 miles on odometer Took the car to a dealer a few days later. The dealer says everything tests fine. I ask for a new battery, and they claim they replace it after forcing a test failure. Issue happens again a few weeks later. Also noted: the car has a hard time re-starting when it's warm. It'll turn once, cause the fuses to click, pause, and then turn over and start. So it may not just be the idle-stopper that's the problem. Took to another Honda dealer. They refused to do anything - claimed all tests were fine. They could not replicate the problem. They noted the battery was somewhat discharged. They charged the battery, and said everything still tests fine. No further repair made. On the way home (25 minute drive - mostly highway), near the house, coming back from idle stop - the car laboriously turned back (slow/delayed turnover) on. Still not right, Not a full failure, but not how it should be behaving either. I try to defeat the engine idle stop - but this is an added human factor and I often forget to do so.

With the auto cutoff engaged when stopped at a red light, the vehicle shut off on its own. I had to put the vehicle in park and try the push button start a few times before the vehicle turned back on. I had to put my flashers on because the light turned green before I could get it restarted. Someone had to swerve to avoid me. I was almost rear ended because the intersection I was stopped at was near an interstate offramp and the driver did not recognize I was stopped. I took it to a Honda Dealership and they said they could not replicate the problem but that there was a bulletin identifying the issue and that the bulletin had been withdrawn. I was told that it likely meant a recall would be coming in the future. The following message came on when the vehicle turned off: Shift to park. The red battery dash light was on.

The idle start/stop feature is not starting back up after stopping. This occurs after driving for for some time. I have had this happen to me in traffic where I am not able to quickly start my car back up. Sometimes it requires me to turn my car completely off on the highway. This also happens at traffic lights and I am not able to go after the light turns green. I took my car in to have it looked at and they said they saw the problem in the logs and it was that my battery was low. They replaced my battery however I am still having this problem with the brand new battery. An error shows on the dash but I can't remember it word for word.

When the idle stop feature is engaged (it is by default), my van will die at stoplights, stop signs, or any extended stop. The van has been to the dealership multiple times, battery has been replaced. Service advisor informed me that this is a frequent and known issue with Odysseys. I’m just hoping for some help and/or guidance to remedy this potentially dangerous situation.

Vehicle is idling rough. Took to dealership and they said it has an obvious misfire. Over a total of six days they had it and performed diagnostics that were requested by Hondas Tech line. The dealership told me that they were informed by Hondas tech line that is just how that vechile is. I got referred to Hondas corporate and spoke with them. I was then requested to bring the vehicle back to the dealership for further testing. They had it less than 3 hours. And again I was told that the vehicle misfiring is just a characteristic of the vehicle. I’m concerned about my vehicle misfiring and Honda not wanting to fix it. I don’t want to be driving down the road with my family and have an engine failure. Issue has been ongoing for a few weeks

I was stopped at a red light for a long time. The idle on/off feature engaged, turning the engine off as expected. However, the engine would not turn back on; the vehicle completely stalled. It took several attempts to get the vehicle to turn back on. I was on a very busy 5-lane road with my child in the car. This was very dangerous as we were in a middle lane. We would not be able to safely exit the vehicle. I was extremely worried we would be rear-ended.

Subject: Urgent Safety Concern: Driver Side middle Seat Belt Malfunction I am writing to report a serious and distressing incident involving the driver-side middle seat belt in our Honda Odyssey van. While parked, the seat belt became stuck and tightly wrapped around my [XXX] son. Despite trying all possible options, including turning off the engine and shifting to park, we were unable to release the belt. After struggling for 45 minutes, we had no choice but to cut the seat belt in order to free the child. The experience caused significant panic and distress to my child and was extremely dangerous. This raises serious safety concerns. Please let me know immediately: •If this is a known issue or part of a recall. •What steps Honda is taking to address this. •Whether it is safe to use the vehicle until this is resolved. We are extremely concerned and would appreciate your urgent attention to this matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission has hard shifts in lower gears. Causing the car to jump/jerk wich could cause driver to possibly loose control in wet road conditions.

Vehicle will fail to restart after Auto Idle Stop engages at times. Dealership performed reset, but issue continued afterwards . Safety Issue due to delayed acceleration. Has been brought in twice for this issue with no resolution.

I believe something is wrong with the electrical system tied into the infotainment system of the car, which displays the radio, heating, cooling, shows the rear camera controllers, as well as some fo the lighting in the sport L is not fully lit, for example where the shift gears is there a light that goes across the front, mines if red, only 1 side is actively turninig on, but the other side is off, at time the display become unresponsive, meaning no matter what I select nothing is displayed I only get the main screen that shows the FM/AM, CAR PLAY, Andriod Auto, Setting etc, when this happens and when the screen flickers the radio does not turn on, no sound is heard, I can turn on/off the ac, but can control where the air flows, or changing some basic settings, at times the rear camera will not work as well. I have videos of this for my records, and I did report this directly to Honda, but they indicated there is no recall for the infotainment system, I previously had a 2021 Odysessy and there was a recall for soemthing very similar, not sure why they would continue to use the same system in the newer vechiles, clearly something is wrong here, so I am documenting this for my records, but I believe Honda needs to step in and correct this issue before other electrical problems occur and someone gets injured

The contact owns a 2024 Honda Odyssey. The contact stated that while driving at 60 MPH, the brake pedal was inadvertently applied without driver input. There was no warning light illuminated. The vehicle was taken to several dealers however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,997.

I was driving my vehicle and accelerating. My vehicle suddenly braked with no warning while I was driving. I hit my left side of my head as I was not expecting this to happen. I was nearly rear-ended/nearly caused a multi car accident. It was incredibly scary to have the CMBS go off for absolutely no reason. There was no car ahead of me or other reason for it to happen.

My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the AC on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to completely turn car off and try again, sometimes more than once. Had been going on for a year and the dealer has replaced battery then the next services said nothing wrong. Now the car is out of warranty and the starting issues getting worse and have finally found online that others are experiencing similar issues. I have forgotten to turn off start/stop a couple times and been stranded in traffic as well when car auto stopped at red light and did not restart causing me to be stuck until i could get it restarted.

While driving on a highway in California we heard a bang above our heads followed by a cracking sound. I knew immediately that the sunroof exploded based on reading posts about it in a Facebook Odyssey owners group. Fortunately the interior slider/shade was closed and no glass fell on us. There was nothing above us to fall on the roof. There were no cars on front of us to kick up road debris, nor did we see anything airborne. The road was flat and smooth. The temperature was in the low seventies and had not changed in the previous hour. There is no discernable reason the glass would just shatter. We used duct tape to attempt to hold the glass together to 1) keep it out of the passenger compartment 2) weatherseal the car as precipitation was forecasted. We proceeded on our trip and stopped in Flagstaff, AZ. It was disturbing to find out that we had to purchase the glass from a Honda dealer and have it installed by a commercial auto glass business as the dealer doesn't do glass installation. It is ridiculous that I lost a day of travel to a problem that has been around for over a decade with NHTSA reports and a class action lawsuit about the poor quality of Honda sunroofs.

The contact owns a 2024 Honda Odyssey. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. While driving in a rainstorm, rainwater leaked into the vehicle from the driver’s side sliding door. Additionally, the passenger’s side sliding door was misaligned. The contact stated that the vehicle was a converted mobility vehicle and that the failure might be related to the conversions made to the vehicle. The conversion dealer was notified of the failure and had serviced the vehicle on several occasions. The vehicle manufacturer was not contacted. The failure mileage was 700.

Install progressively loosens over a couple days and must be reinstalled at least once a week. Used as directed in manufacturers instructions. I have video with date stamps to show

"The vehicle is experiencing an intermittent, loud popping/crackling noise coming from the speakers and infotainment system. This is a known symptom of a failure in the MOST (Media Oriented Systems Transport) bus network, specifically related to defective FAKRA connectors and coaxial cabling. This issue was previously the subject of NHTSA Recall #23V-431 for 2018–2023 models, but the defect persists in this 2024 model." Safety Risk: "When the MOST bus network loses connection for more than 20 seconds, the infotainment screen freezes or goes black, causing a total failure of the rearview (backup) camera image. This failure occurs unpredictably while the vehicle is in reverse, significantly increasing the risk of a back-over accident or collision. Additionally, the loud, sudden popping noises are a severe driver distraction." Dealer/Manufacturer Response: "The Honda dealership confirmed the issue is consistent with the known MOST bus failure (TSB 23-047). However, because the vehicle has 49,000 miles, both the dealership and Honda Corporate (Case # [Insert your number if you have one]) have denied a goodwill repair, despite this being a documented safety defect that has been the subject of prior federal recalls

This complaint alleges issues with this vehicle as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2024. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTRUCTED" warning, which disables all Advanced Driver Assistance Systems in the car (Automatic Emergency Braking, Adaptive Cruise Control, Forward Collision Warning). 3. The "RADAR OBSTRUCTED" warning cannot be reset by restarting the vehicle or disconnecting the battery, requiring recalibration of the RADAR at the cost of $800 each time since it takes several hours to do (per Dealership). 4. The official Honda Odyssey Forum online has countless complaints on the same issue without resolution by Honda. 5. Honda has acted in bad-faith towards their customers since this defect impacts the vehicle's advanced safety features for which buyers incur additional expenses, endangering the lives of passengers. 6. Honda has acted in bad-faith towards their customers by designing a system that requires continuous and substantial expenditures without resolution because it is an engineering problem, i.e., the placement of the radar behind the large, thick plastic H emblem obstructs the radar. 7. I hereby ask that the NHTSA investigate this issue and order Honda to offer a solution in the form of a RECALL that permanently addresses the problem. Thank you for your time and reviewing this systemic issue.

The contact owns a 2024 Honda Odyssey. The contact stated that while at a stoplight, the auto idle stop feature malfunctioned, and the vehicle failed to immediately restart after releasing the brake pedal. On several occasions, the vehicle had to be shut off before restarting. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact was informed of the NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING); and related the failure to the campaign. The manufacturer was not yet contacted. The failure mileage was 8,500.

Vehicle start up diagnostics show multiple failures, including ABS, e-steering, emergency braking, adaptive speed control. Dealership found a problem with the right rear ABS sensor. The sensor wire harness was severed. The harness showed damage in multiple places (see photos). Besides being severed, it showed another deep cut and a place where the outer plastic sheath was cut away. The loss of ABS sensor made the vehicle exhibit poor handling including braking. The vehicle has only 4000 miles and is in pristine condition with no damage.

At speed less than 25 mph, the Collision Mitigation Braking System (CMBS) did not work. At cross roads this CMBS will not work when a vehicle comes from the side. This will work only if it detects the vehicle's presence in front for more than 3-5 seconds. Will not activate during sudden presence of vehicle at any speed.

The contact owns a 2024 Honda Odyssey. The contact stated that upon coming to a complete stop, the vehicle began to hesitate and idle abnormally rough. Upon resuming driving, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure. The dealer deemed the failure a possible misfire. The contact was informed that the dealer had duplicated the failure in other vehicles. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.

On occasion, engine fails to restart on its own from a complete stop at a traffic light or road intersection when the Auto Idle Stop function is engaged. Engine and electronics in vehicle completely shut off, requiring the driver to put the vehicle in park and turn the car on again by pressing the Start button.

This car continues to slam on the automatic brakes when there is no obstruction. There is no car in front of me today. It almost caused a major accident.

On [XXX], we were driving our new 2024 honda odyssey in the mountains of Estes Park, CO at about 10,000 feet. When steering to the left making hairpin turns, the car made loud metal on metal screeching/screaming noises going about 30-40 mph for about 5 minutes-the car had approx 4,400 miles on it at this point in time. On returning to the midwest on [XXX], while in Iowa, we steered slightly to the right while exiting the highway, going about 30-40 mpg and again heard loud metal on metal screeching/screaming noises going for approx. 3-5 minutes. The car had about 5,600 miles on it at this point in time. There appears to be another recall for 2024 honda odysseys for a steering gearbox recall (diagnosed by abnormal noises while turning the vehicle) but my vehicle is not included in that recall. I cannot recreate the noise. I tried to take the car in to my local honda dealer, but they said that they would need to charge me a diagnostic and labor fee to check it out and since it's not part of the recall they would have to charge me to look at the gearbox. I am concerned as these noises are not your typical braking sound type of noise-- it sounds like something is wrong with the steering or some other major issue. I called Honda corporate 2 times-- they said they will not help me unless I go in to get the car diagnosed and told me I would need to pay for that myself and that may not get reimbursed later on if there is no recall. I am concerned that the only way to see if the gearbox has an issue is to take it apart and that is very expensive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2024 Honda Odyssey. The contact stated that while sitting in the vehicle with the engine idling on an extremely hot day, he smelled gasoline fumes on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cabin ventilation system, allowing fuel vapor into the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.