NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Honda Pilot. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
VEHICLE SHUDDERS AT 45 MPH, MAKING A "WHOOSH' SOUND AND SLOWING ABRUPTLY, IF BRIEFLY. *TR
MY 2004 HONDA PILOT STARTED TO LEAK WATER IN BOTH PASSENGER AND DRIVER SIDE. BOTH THE PASSENGER AND DRIVER CARPET IS GETTING SOAK AND WET. I TOOK IT TO DAVID MCDAVID HONDA DEALER, AT IRVING, TX. THEY COULD NOT FIGURE OUT WHERE THE WATER IS COMING FROM . THEY WANT TO KEEP THE CAR FOR AN ENTIRE DAY TO SEE WHAT CAUSING THIS ISSUE. THEY WANT TO CHARGE $99.00 PER HOUR. (VERY EXPENSIVE OPTION...I WOULD SAY). I WENT ONLINE, THERE ARE HUNDREDS OF PEOPLE SEEMS TO HAVING THE SAME ISSUE WITH WATER LEAKAGE WITH HONDA PILOT. I AM TRYING MY BEST TO KEEP THE CAR DRY BUT MY CONCERN IS THAT WATER LEAKAGE MIGHT CAUSE TO GET MOLD INSIDE THE CAR, WHICH IS MAJOR HEALTH HAZARD. I ALREADY SAW THE RUST UNDER THE CARPET( SOME PART OF CARPET LOOK RED RUST SPOT). WAS THERE A RECALL ON THAT ISSUE? IS HONDA TREATING THIS PROBLEM AS A STRUCTURAL DEFECT? THANKS. *TR
I AM AN OWNER OF A 2004 HONDA PILOT WITH 123000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 30-50 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 98,000 MILES. AT SPEEDS OF 30-50MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. I RESEARCHED THE ISSUE ON THE INTERNET AND HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ON HONDA VEHICLE OWNER FORUMS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. EVEN THOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION/RESOLUTION PROGRAM TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADRESSED BY HONDA. *TR
DEALER COMPLETED CAMPAIGNS 14-045 AND 14-046 FRONT AIR BAGS ON NOVEMBER 11, 2014 FOR OUR 2004 HONDA PILOT WHICH IS LOCATED IN FLORIDA. SUBSEQUENTLY RECEIVED A SECOND AIRBAG RECALL NOTICE NHTSA 14V-700 DATED JANUARY 2015, FRONT PASSENGER AIR BAG. CALLED DEALER FOR APPOINTMENT, SERVICE MANAGER REPORTS COMPLETION OF THE EARLIER 14-045, 46 IS SUFFICIENT, NOT NECESSARY TO COMPLETE 14V-700. CALLED HONDA AMERICA, SAME RESPONSE. HONDA AMERICA WOULD NOT PROVIDE WRITTEN DOCUMENTATION, RECALL IS STILL SHOWN AS OPEN THIS VEHICLE. *TR
DRIVERS HEATED SEAT CAUGHT THE SEAT ON FIRE. *JS
ONE OF THE TWO NUTS THAT HOLD ON THE REAR LICENSE PLATE ONTO THE CAR SHEARED OFF DUE TO NORMAL USAGE, I.E. NORMAL CLOSING OF THE REAR DOOR. THE TWO NUTS ARE TACK WELDED DIRECTLY TO THE THIN BODY METAL AND APPARENTLY THE REPEATED SHOCK OF CLOSING THE REAR DOOR CAN CAUSE METAL FATIGUE AND THE NUTS TO SHEAR OFF WITH THE BODY METAL, RESULTING THE LICENSE BECOMING UNSECURED TO THE VEHICLE. POTENTIAL SAFETY HAZARD SINCE IF THE OWNER DOES NOT NOTICE THE FIRST FAILURE, THE METAL FATIGUE WILL BE ACCELERATED BY THE ADDITIONAL TORQUE STRESS AND FAILURE OF THE SECOND NUT COULD OCCUR WHILE THE CAR IS IN MOTION. MULTIPLE INCIDENTS OF THIS FAILURE HAVE BEEN REPORTED ON THE INTERNET BLOGS SINCE 2007. *KB
THE CAR STALLED WHILE DRIVING IN THE FREEWAY. I PAID $4500 FOR REBUILT TRANSMISSION. *TR
THE ACCELERATOR PEDAL GETS STUCK DURING THE STOPS AND ALSO WHEN BRAKE IS APPLIED. THIS HAPPENS AT ALL THE STOP SIGNS, TRAFFIC LIGHTS AND EVEN DURING DRIVING. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT WAS IN A RUSH AND TURNED THE VEHICLE OFF, BUT THE VEHICLE WAS IN DRIVE. AS A RESULT OF THE FAILURE, THE VEHICLE ROLLED BACK INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION WAS REPLACED. THE DEALER STATED THERE WAS ONE CYLINDER IGNITION AND IT WAS NOT UNDER WARRANTY. THE CONTACT STATED THIS WAS THE SECOND TIME FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 96,000.
TRANSMISSION BEGAN TO SLIP, VEHICLE LOST POWER DURING ACCELERATION. TRANSMISSION EVENTUALLY FAILED ALTOGETHER. VEHICLE UNDRIVABLE. UNSAFE SITUATION. NO WAY TO ACCELERATE AND NO WARNING TO PULL OVER. *TT
THE METAL SEAT BRACKET SUPPORTING THE FRONT DRIVERS SIDE SEAT FAILED WHEN I SAT DOWN IN THE FRONT DRIVERS SEAT "HARD." THE DEALERSHIP INDICATED THAT WHILE THIS PART COULD BE EASILY AND AFFORDABLE WELDED BACK TOGETHER, THEY WOULD HAVE TO REPLACE THE ENTIRE METAL BRACKET AND SEAT DUE TO LIABILITY TO THE TUNE OF $1400. IF THE DEALERSHIP CAN'T WELD THE BRACKET BUT HAD TO REPLACE A FAILED PART THAT WOULD BE CRITICAL TO ONES SAFETY DURING A CRASH BECAUSE OF LIABILITY, WHY DOES HONDA NOT SEE THAT A SEAT THAT WAS NOT SUPPOSE TO FAIL DURING A CRASH, BUT FAILED UPON SITTING, THE PART SHOULD BE REPLACED AT HONDA'S EXPENSE. I AM STILL DRIVING AROUND WITH A SEAT THAT ROCKS. *TR
MY 2004 HONDA PILOT IS HAVING A SRS PROBLEM FOR THE SECOND TIME. IT IS THE PART # 81334-S9V-A03 WHICH IS FOR THE SENSOR UNDER THE PASSENGER SEAT. THE DEALERSHIP STATED THAT THE AIRBAGS MAY NOT DEPLOY WITH THE SENSOR OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED FOR THIS SAME VEHICLE IN 3 YEARS. THE FIRST WAS IN JANUARY 2008 SO IT HAS GONE ONLY 24K MILES IN THAT TIME. WHEN CHECKING THE FIRST TIME THERE WAS A RECALL ON SOME SENSORS FOR THE 2004 HONDA PILOT FOR THIS SENSOR BUT NONE FOR MY VEHICLES VIN. *TR
SUPERLATCH LOOSENING IMMEDIATELY AFTER INSTALLATION, EVERY TIME. HARNESS STRAPS SLIPPING AND BECOMING LOOSE/ADJUSTER PLATE NOT LOCKING PROPERLY APPROXIMATELY 50% OF THE TIME. DISCONTINUED USE OF CAR SEAT DUE TO LACK OF SAFETY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=HONDA, MODEL=PILOT). *TR
2004 HONDA PILOT SHAKES WHEN YOU BRAKE ON THE HIGHWAY GOING OVER 50 MPH. THE STEERING WHEEL ALSO SHAKES WHEN YOU GO AROUND A CURVE AT 40 MPH OR MORE. *TR
MOTOR MOUNTS BROKEN AT 60,000 MILES. *TR
MY VEHICLE IS HAVING AUTOMATIC TRANSMISSION PROBLEMS. I HAVE TAKEN IT TO SEVERAL MECHANICS AND THE DEALERSHIP AND HAVE BEEN TOLD THEY NEED TO RUN DIAGNOSTICS. THEY DIAGNOSED THE SAME PROBLEMS AND SAID THE SENSOR AND TRANSMISSION NEED TO BE REPLACED. I HAVE DONE SOME RESEARCH AND FOUND THAT MOST 2003 AND 2004 HONDA OWNERS HAVE HAD THIS PROBLEM. THIS MORNING I WAS DRIVING ON THE HIGHWAY AND MY CAR STOPPED AND I WAS ALMOST REAR ENDED. THIS PROBLEM HAS BEEN THERE FOR A WHILE AND I TOOK IT IN BEFORE BUT WAS TOLD DIFFERENT SENSORS NEEDED TO BE REPLACED. *TT
2004 HONDA PILOT WITH 131,567 MILES. ALL REQUIRED MAINTENANCE DONE AT THE DEALER SINCE PURCHASE. TOOK IN A CAR THAT WAS RUNNING FINE FOR SCHEDULED ROUTINE MAINTENANCE & LEFT WITH A $3,000 BILL. WAS TOLD BY THE DEALER THAT THE CAR WAS NOW GOOD FOR ANOTHER 30,000 MILES. DROVE SEVERAL BLOCKS DOWN THE ROAD & AFTER STOPPING AT A STOP SIGN, WOULDN'T GO INTO DRIVE, JUST RAN AS IN NEUTRAL. FINALLY GOT INTO DRIVE BY DOWNSHIFTING INTO 2ND. WENT BACK TO DEALER WHO COULDN'T DUPLICATE PROBLEM. WENT HOME & PROBLEM PERSISTED. TOOK BACK TO DEALER WHO DROVE & DUPLICATED PROBLEM. STATED THAT I NOW NEED A NEW TRANSMISSION FOR A COST OF $4,800.I CANNOT AFFORD ANOTHER $4800 ON TOP OF $3000 SO CAR IS NOW SITTING IN MY DRIVEWAY WINCE IT IS OBVIOUSLY NOT SAFE TO DRIVE WHILE I DRIVE MY FATHERS 26 YEAR OLD TOYOTA CRESSIDA WHICH RUNS FINE. *TR
KEY WILL NOT TURN THE IGNITION. *TT
ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR
UNABLE TO REFUEL VEHICLE. FUEL PUMP SHUTS OFF AFTER 3/4 GALLON WHEN FILLING. DEALER REPLACED ORVR VALVE, BUT FIX DID NOT WORK. YESTERDAY I WAS ABLE TO PUMP ABOUT 2.5 GALLONS, BUT GAS BEGAN SPILLING OUT OF THE TANK. *TR
WHILE DRIVING AT A STEADY SPEED OF 35-45 MPH THE CAR EXPERIENCES SHUDDERING FOR ABOUT 5 SECONDS AT IRREGULAR INTERVALS. IT SOUNDS AND FEELS LIKE IT IS COMING FROM THE FRONT OF THE VEHICLE, PERHAPS ON THE DRIVER SIDE AND AT FIRST I THOUGHT IT MAY BE BAD WHEEL BEARINGS. THOSE TURNED OUT TO BE FINE. I TOOK IT TO A REPAIR SHOP WHO SAID IT NEEDED THE REAR DIFFERENTIAL SERVICED. THAT DID NOT STOP THE SHUDDERING. SUBSEQUENT RESEARCH HAS SHOWN THAT THE HONDA PILOT / ACURA MDX WITH THE 3.5L V6 IN THE 2003 - 2008(?) RANGE EXPERIENCE THIS PROBLEM ON A LARGE SCALE, RESULTING FROM A FAULTY TORQUE CONVERTER. NHTSA ITEM NUMBER 10022468 ADDRESSES THIS PROBLEM SPECIFIC TO THE 2003-2004 ACURA MDX BUT MY EXPERIENCE AND THAT OF HUNDREDS OF HONDA PILOT / ACURA MDX OWNERS SHOWS THAT THE ISSUE IS MUCH BROADER IN SCOPE. *TR
THE DRIVERS SIDE SEAT BRACKET, 81630-S3V-A30, HAS BROKEN AT A WEAK POINT IN THE METAL WHERE THE SEAT MOTOR ATTACHES. THE BREAK CAUSED THE SEAT TO ROCK BACK AND FORTH FREELY. THIS IS THE SECOND TIME THIS BRACKET HAS BROKEN. THE FIRST TIME WAS IN JULY, 2011; MOST RECENTLY FEBRUARY 2015. EACH TIME I PURCHASED A NEW BRACKET ARM AT THE EXPENSE OF ALMOST $300. BOTH BRACKETS BROKE AT THE SAME SPOT, WHERE THE SEAT MOTOR MOUNTS. THE SUDDEN METAL BREAK ALMOST CAUSED US TO HAVE AN ACCIDENT ON TWO SEPARATE OCCASIONS. IN EACH CASE, NORM REEVES HONDA IN HUNTINGTON BEACH REFUSED TO REPLACE THE DEFECTIVE BRACKET AT THEIR COST BUT OFFERED, INSTEAD, TO ORDER THE PART AND INSTALL IT FOR A COST OF $1200. *TR
2004 HONDA PILOT WHEN ACCELERATING BETWEEN 35-45 MILES PER HOUR THE VEHICLE STARTS TO SHUDDER. AS TIME HAS PASSED THIS IS STARTING TO HAPPEN MORE FREQUENTLY A ND AT LOWER SPEEDS. I HAVE READ OTHER COMPLAINTS ABOUT THIS AND THE RECALL THAT WAS ISSUED FOR THE SAME PROBLEM WITH ACURA. I KNOW THE WAS A RECALL FOR THE 2004 PILOT BUT WAS INFORMED BY THE DEALER THAT MINE WAS NOT INVOLVED. *TR
STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR
OFTEN DURING REFUELING OF MY VEHICLE THE GAS PUMP SHUTS OFF AFTER A FEW MOMENTS OF REFUELING. AT TIMES, THE GASOLINE BACKS UP IN THE TUBE AND SPEWS BACK OUT ONTO THE VEHICLE AND THE GROUND DESPITE HAVING A NEAR EMPTY FUEL TANK . IT HAS BECOME NECESSARY TO SQUEEZE THE PUMP HANDLE LIGHTLY AND TRICKLE THE GASOLINE INTO THE FUEL TANK. I HAVE ALSO FOUND THIS TO OCCUR AT DIFFERENT GAS STATIONS AS WELL. THANK YOU FOR YOUR ASSISTANCE INTO THIS MATTER. *TR
LAST YEAR OUR HONDA PILOT BEGAN OCCASIONALLY HAVING A SHUDDERING SOUND, LIKE DRIVING OVER A METAL GRATE. THIS WOULD OCCUR WHEN DECELERATING SLIGHTLY AROUND 40 MPH. OVER THE PAST YEAR THIS HAS BEGUN TO OCCUR REGULARLY RATHER THAN OCCASIONALLY AND FOR A LONGER DURATION AND LOUDER. NOW THE D LIGHT HAS BEGUN FLASHING. FROM RESEARCH I AM EXPECTING TO FIND THAT THE TRANSMISSION IS FAILING DUE TO TORQUE CONVERTER PROBLEMS. *TR
2004 HONDA PILOT EX I HAVE THE "D" GEAR FLASHING FROM TIME TO TIME. *TR
I TOOK MY 2004 HONDA PILOT FOR SERVICE TODAY AND DURING THE INSPECTION THE HONDA DEALER FOUND THAT THE FRONT ENGINE MOUNT AND THE PASSENGER SIDE ENGINE MOUNT HAD BOTH FAILED. THE ENGINE MOUNTS SHOULD LAST THE ENTIRE LIFE OF THE CAR. IT IS A NON-MOVING/NON-WEARING PART. I READ SEVERAL WEBSITES WHERE PEOPLE COMPLAINED ABOUT THE HONDA PILOT'S ENGINE MOUNTS FAILING. THIS PROBLEM SEEMS TO BE A FAILURE IN ENGINEERING AND SHOULD BE CORRECTED BY HONDA. YOUR ASSISTANCE IS APPRECIATED. *TR
DEFECTIVE SHIFT INTERLOCK ALLOWED THE IGNITION KEY TO BE REMOVED WHILE VEHICLE WAS PARKED AND LEFT IN GEAR. THE UNOCCUPIED VEHICLE ROLLED APPROXIMATELY TWENTY FEET, COMING TO REST AFTER CONTACTING A PARKED VEHICLE (VEHICLE #2). OWNER OF VEHICLE #2 WAS LOADING BAGS INTO HER TRUNK AND WAS WARNED BY A BYSTANDER TO GET OUT OF THE WAY- WHICH PREVENTED HER FROM BEING HIT BY THE ROLLING VEHICLE. NO INJURIES WERE REPORTED, AND DAMAGE TO THE VEHICLES WAS NEGLIGIBLE. POLICE WERE CALLED AND THEY RESPONDED. INFORMATION WAS EXCHANGED BETWEEN THE VEHICLE OPERATORS. IT SHOULD BE NOTED THAT THIS DEFECT WAS THE SUBJECT OF A RECALL FOR OTHER HONDA VEHICLES (ACCORD, CIVIC, OTHERS) IN LATE 2010.
THE HEADLIGHT PLASTIC COVER HAS BECOME VERY CLOUDY AND PREVENTS THE HEADLIGHTS FROM PROPERLY ILLUMINATING THE ROAD AT NIGHT. THIS CAUSES IMPROPERLY LIGHTING WHEN DRIVING AT NIGHT. THIS IS A PROBLEM ON ALL CARS WITH THIS TYPE OF COVER OVER THE HEADLIGHTS. THE PROBLEM IS ACKNOWLEDGED BY ALL MANUFACTURES AS THEY OFFER CLEANING OF THE LENSES FOR A COST. THIS PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURER AT NO COST TO THE OWNER AS THIS IS A SAFETY PROBLEM.
MY 2004 HONDA PILOT HAS A SHUDDER AT 30 MPH. IT FEELS AS THOUGH YOU ARE DRIVING OVER THE RUMBLE STRIPS. I AM STARTING TO EXPERIENCE POOR SHIFTS AT OTHER SPEEDS NOW AS WELL. I UNDERSTAND THAT THE PROBLEM IS MOST LIKELY THE RESULT OF A FAULTY TORQUE CONVERTER. REPAIRS INCLUDE REPLACING THE TORQUE CONVERTER AND THE TRANSMISSION AS WELL AS UPDATING THE PCM. HONDA RECALLED OVER A MILLION 2003/2004 PILOTS BUT MY VIN IS JUST PASSED THE LAST VIN RECALLED. HOWEVER, THERE ARE MANY 2005 PILOT OWNERS EXPERIENCING THE EXACT SAME FAILURE. ACURA ALSO ISSUED A SERVICE BULLETIN THAT REPAIRS THE FAULTY COMPONENTS FOR ALL 2003 AND 2004 MDX OWNERS (INSIDE AND OUTSIDE OF WARRANTY). HONDA SHOULD TAKE RESPONSIBILITY FOR THE FAILED TRANSMISSIONS IN THE LATER 2004 PILOTS AND 2005 YEARS AS WELL. *TR
I'M HAVING TROUBLE WITH MY 2004 LX, NO KEYLESS REMOTE ON THIS MODEL. THE DRIVERS SIDE DOOR LOCK QUIT WORKING, THE KEY GOES IN WITH DIFFICULTY AND WON'T TURN, WON'T UNLOCK THE DOOR. RESORTED TO USING THE REAR DOOR LOCK TO GET IN AND NOW THAT LOCK HAS DEVELOPED THE SAME PROBLEM. NOW HAVE JUST THE PASSENGER SIDE DOOR TO UNLOCK FROM THE OUTSIDE. NOW THE IGNITION. SAME PROBLEM. WHAT THE [XXX] IS GOING ON? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY 2004 HONDA PILOT HAS BEEN MAKING A GRINDING/SHUDDERING NOISE. DOESN'T DO IT ALL THE TIME, BUT USUALLY WHEN I'M GOING 35-40 MPH. IF I ACCELERATE, THE NOISE WILL STOP. CAN'T DUPLICATE IT ALWAYS, BUT SOUNDS LIKE SOMETHING IS SERIOUSLY WRONG IN THE TRANSMISSION. MANY, MANY OTHER REPORTS ONLINE OF THE EXACT SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT HE COULD REMOVE THE KEY FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. UPDATED 05/04/11 *BF UPDATED 05/12/11 UPDATED 2/8/12 *CN
SEVERE CORROSION APPEARED AROUND THE VEHICLE'S FRONT WINDSHIELDS AND I AM VERY CONCERNED THAT THIS WILL LOOSEN THE ADHESIVE AND CAUSE THE WINDSHIELD TO COME LOOSE UNEXPECTEDLY. THE CORROSION IS CLEARLY A MANUFACTURE DEFECT SINCE IT CAME FROM THE INSIDE OF THE WINDSHIELD FRAME AND THERE IS NO EXTERNAL DAMAGE TO IT AND WINDSHIELD HAS NEVER BEEN REPLACED. *TR
TRANSMISSION DRIVE D LIGHT IS BLINKING. TOLD NEED A NEED 4TH SPEED CLUTCH PRESSURE SWITCH. ERROR CODE P1740? I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE ON VARIOUS CONSUMER WEB SITES. HONDA SHOULD HAVE THIS RECALLED AND PAY FOR REPAIR. *TR
HONDA DEALER TELLS ME DURING MY REGULAR SERVICE VISIT THAT MY FRONT ENGINE MOUNT IS BROKEN AND NEEDS TO BE REPLACED. MY 2004 HONDA PILOT IS HARD TO DRIVE. 113,000 MILES. 526.00. SIDE MOUNTS WILL NEED REPLACING SOON. *TR
WE ARE HAVING ISSUES WITH OUR 2004 HONDA PILOT. WE TOOK IT TO THE DEALERSHIP WHERE AFTER CHARGING US FOR EACH AND EVERY ITEM TO FIND THE PROBLEM. THEY HAVE CONCLUDED IT IS THE TORQUE CONVERTER. WE HAVE JUST OVER 70,000 MILES AND OUR CERTIFIED WARRANTY EXPIRED IN JANUARY 2011. THE WORST IS THAT OUR EXTENDED WARRANTY IS BASICALLY WORTHLESS. GLAD WE PAID FOR THAT ONE. *TR
I OWN A 2004 HONDA PILOT WHICH WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH 106000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 35-45 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 90,000 MILES. AT SPEEDS OF 35-45 MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. RESEARCH ON THE INTERNET THRU NHTSA HAS FOUND 43 SIMILAR COMPLAINTS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TORQUE CONVERTER OR AUTOMATIC TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA-MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. MY HONDA PILOT IS NO LONGER UNDER WARRANTY. THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION AND GOODWILL CONSIDERATION FOR TRANSMISSION REPLACEMENT TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. AVERAGE COST TO THE CUSTOMER FOR SUCH A REPAIR IS BETWEEN $3,000-$5,000 ACCORDING TO THE COMPLAINTS FILED. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADDRESSED BY HONDA AND SHOULD NOT BE A BURDEN THAT HONDA CUSTOMERS SHOULD BEAR. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
ON THE ABOVE DATE WHILE ON A LOCAL INTERSTATE MY CAR FAILED TO RESPOND TO ACCELERATION. INSTEAD THE ENGINE REVVED AND THEN BEGAN CLUNKING AND MAKING HORRIBLE NOISES. I DRIFTED TO THE SIDE OF THE ROAD AS I HAD NO CONTROL OF THE MOTOR. I HAD THE CAR TOWED TO MY DEALERSHIP. THEY SAID THE WAS A "CATASRTOPHIC FAILURE" OF MY TRANSMISSION. I HAD HAD NO WARNING OF ANY KIND. I HAVE ALWAYS HAD ALL MY WARRANTY WORK DONE IN A TIMELY FASHION INCLUDING ALL TRANSMISSION WORK. MY DEALER ESTIMATED A REPAIR JOB COSTING $4,400. I GOT 2 OTHER ESTIMATES INCLUDING ONE FROM TRUSTED CAR MECHANIC WHO TOLD ME HE RECOMMENDED A JASPER TRANSMISSION (TOTAL REBUILD) AND IT INCLUDED A "WORK-AROUND" FOR MY MAKE, MODEL, AND YEAR CAR'S TRANSMISSION "PROBLEM"
THE ENGINE MOTOR MOUNTS ARE CRACKED. THIS CAUSES THE ENGINE TO MOVE FREELY AND THE STEERING GETS HARDER. EVENTUALLY THIS WILL FAIL AND LEAD TO A LOT MORE DAMAGE/SAFETY CONCERNS. *TR
MY ENGINE MOUNTS ON MY 2004 HONDA PILOT WENT FOR THE SECOND TIME. MY CAR HAS 115,000. I PURCHASED THIS CAR NEW FROM THE HONDA DEALERSHIP AND KEPT UP WITH ALL THE MAINTENANCE. *TR
KEY COULD BE REMOVED WITHOUT VEHICLE BEING IN PARK. NO DAMAGE OCCURRED, BUT CAR DID ROLL AT TIMES. VEHICLE WAS REPAIRED BY DEALER AT A COST OF $446.03, (10/05/11, 163538 MILES). DATES AND MILEAGE OF FIRST OCCURRENCE ARE APPROXIMATE. *TR
FRONT ENGINE MOUNTS ARE BAD. *TR
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2003 ACURA MDX, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE OWNED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
THE FIRST SYMPTOM OUR 2004 HONDA PILOT EXPERIENCED WAS A SHUTTER/JERKING OF THE CAR AT A LITTLE UNDER 30 MPH. WE TOOK IT TO THE REPAIR SHOP BUT THE MECHANIC WAS NOT ABLE TO REPLICATE THE CONDITION. THE SHUTTER AND JERKING THEN STARTED HAPPENING BETWEEN 40-45 MPH. WE TOOK IT BACK TO THE SHOP AT WHICH TIME THE MECHANIC WAS ABLE REPLICATE IT. THE TRANSMISSION WAS PULLED AND INSPECTED. THERE WAS HEAT BUILD UP AND DISCOLORATION. ONE OF THE COMPONENTS WAS TOTALLY BURNT. THE MECHANIC SAID THAT THE TRANSMISSION HAD TO BE REPLACED AND COULD NOT BE REBUILT. HE WROTE THAT THERE WAS HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT 2ND GEAR. HE SUGGESTED THAT I CALL HONDA USA BECAUSE THERE WAS A RECALL ISSUE THAT YEAR. I CALLED HONDA USA. HONDA SAID MY VIN WAS NOT INCLUDED IN THE RECALL. I EXPLAINED THAT THE PROBLEM LOCATED BY MY MECHANIC WAS EXACTLY WHAT THE RECALL WAS ALL ABOUT-HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. HONDA APOLOGIZED BUT SAID OUR CAR WAS NOT PART OF THE RECALL. THEY ALSO SAID OUR CAR NEEDED TO BE TAKEN TO AN AUTHORIZED HONDA DEALER FOR INSPECTION AND REPAIR. I PAID FOR THE REPLACEMENT OF THE TRANSMISSION OUT OF POCKET-$3800-BECAUSE WE NEEDED OUR CAR TO GET AROUND. I TOLD HONDA THAT THE DEFECTIVE TRANSMISSION WAS SENT TO THEIR PLANT IF THEY WANTED TO INSPECT IT. *TR
NOT SURE IF THIS IS CONSIDER A POWER TRAIN PROBLEM, BUT NO OPTION REGARDING A TRANSMISSION OR TORQUE CONVERTER IN THE BOX. MY 2004 HONDA PILOT SHUDDERS VERY BAD WHEN I AM GOING BETWEEN 35 TO 40 MPH. I AM SO EMBARRASSED WHEN SOMEONE ELSE IS IN THE VEHICLE WITH ME AND IT DOES IT. I HAVE 116,352 MILES ON MY VEHICLE NOW AND IT SHUDDERS ALOT. I HAVE BEEN READING THE CONSUMER REPORT AND THIS SEEMS TO BE VERY COMMON IN THE 2004 HONDA PILOT. THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM. IT APPEARS THIS IS NOT AN ISOLATED ISSUE. PLEASE HELP ME IN RESOLVING THIS ISSUE. I FEEL IT IS A MANUFACTURED MALFUNCTION AND NOT THE OWNER'S FAULT, BUT I AM A FEMALE AND IT IS ASSUMED FEMALES DO NOT KNOW ANYTHING ABOUT THEIR VEHICLE THAT THEY DRIVE EVERYDAY TO WORK. OTHER THAN THIS PROBLEM, I AM VERY PLEASED WITH MY HONDA PILOT. I DO NOT ABUSE MY VEHICLE IN ANY WAY. PLEASE RESPOND AND HELP ME CORRECT THIS PROBLEM IN THE BEST WAY POSSIBLE WITHOUT A LOT OF COST TO THE CONSUMER. THANK YOU. *TR
2004 HONDA PILOT EX-RES. DRIVER SIDE HEATED SEAT GETS HOT ENOUGH TO BURN OR CATCH FIRE IF SET TO HIGH. *TR
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE GEAR FAILED TO ENGAGE WHEN SHIFTING FROM PARK INTO DRIVE POSITION. THE FAILURE CAUSED THE VEHICLE TO HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO RESTART THE VEHICLE SEVERAL TIMES TO STOP THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.